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class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://ninjasem.com/" class="color-inherit text-decoration-none" title=NinjaSEM target=_blank>NinjaSEM</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://ninjasem.com/" class="color-inherit text-decoration-none" title="PPC Management" target=_blank>PPC Management </a> </p> </li> </ul> </div> <div class=hellobar_product_dropdown_div> <div class="hellobar-sales-suite hellobar-suite-links mb-2"> <a href="https://500apps.com/sales" target=_blank class="text-decoration-none color-inherit"> <div class="d-flex align-items-center justify-content-between"> <p class="poppins-600 mb-0 heading_h5">Sales</p> <p class=mb-0><span class="fe fe-external-link"></span></p> </div> </a> </div> <ul class="nav flex-column"> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://finder.io/" class="color-inherit text-decoration-none" title=Finder.io target=_blank>Finder.io</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://finder.io/" class="color-inherit text-decoration-none" title="Email Finder" target=_blank>Email Finder </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://crm.io/" class="color-inherit text-decoration-none" title=CRM.io target=_blank>CRM.io</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://crm.io/" class="color-inherit text-decoration-none" title="CRM Software" target=_blank>CRM Software </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://outreachly.com/" class="color-inherit text-decoration-none" title=OutReachly target=_blank>OutReachly</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://outreachly.com/" class="color-inherit text-decoration-none" title="Sales Tool" target=_blank>Sales Tool </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://outreachwriter.com/" class="color-inherit text-decoration-none" title=OutreachWriter target=_blank>OutreachWriter</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://outreachwriter.com/" class="color-inherit text-decoration-none" title="AI Writer" target=_blank>AI Writer </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://leadsly.com/" class="color-inherit text-decoration-none" title=Leadsly target=_blank>Leadsly</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://leadsly.com/" class="color-inherit text-decoration-none" title="Lead Generation" target=_blank>Lead Generation </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://voxdesk.com/" class="color-inherit text-decoration-none" title=VoxDesk target=_blank>VoxDesk</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://voxdesk.com/" class="color-inherit text-decoration-none" title="Call Center Software" target=_blank>Call Center Software </a> </p> </li> </ul> <hr> <div class="mt-4 mb-2 th-extensions-heading hellobar-extensions-suite hellobar-suite-links"> <a href="https://500apps.com/browser-extensions" target=_blank class="text-decoration-none color-inherit"> <div class="h-google-chrome-extension-text d-flex align-items-center justify-content-between"> <div class="d-flex align-items-center justify-content-start"> <img loading=lazy src="/lib/images/google-chrome-extension.svg?v=1684328132382366381" class="img-fluid h-google-chrome-extension-img mr-2" alt=google-chrome-extension width=20 height=20> <p class="poppins-600 mb-0 heading_h5">Extensions</p> </div> <p class=mb-0><span class="fe fe-external-link"></span></p> </div> </a> </div> <ul class="nav flex-column"> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://chrome.google.com/webstore/detail/free-email-tracker-opened/dmchdoholidpalbigibcgkkifklkcnil" class="color-inherit text-decoration-none" title=OpenedOrNot target=_blank>OpenedOrNot</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://chrome.google.com/webstore/detail/free-email-tracker-opened/dmchdoholidpalbigibcgkkifklkcnil" class="color-inherit text-decoration-none" title="Email Tracking" target=_blank>Email Tracking </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://chrome.google.com/webstore/detail/ninjacapture-quick-easy-s/gcfefmncefkaghcobeocaekopmmpofmc" class="color-inherit text-decoration-none" title=NinjaCapture target=_blank>NinjaCapture</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://chrome.google.com/webstore/detail/ninjacapture-quick-easy-s/gcfefmncefkaghcobeocaekopmmpofmc" class="color-inherit text-decoration-none" title="Screen Recording" target=_blank>Screen Recording </a> </p> </li> </ul> </div> <div class=hellobar_product_dropdown_div> <div class="th-extensions-heading hellobar-hr-suite hellobar-suite-links mb-2"> <a href="https://500apps.com/hr-ops" target=_blank class="text-decoration-none color-inherit"> <div class="d-flex align-items-center justify-content-between"> <p class="poppins-600 mb-0 heading_h5">HR & Ops</p> <p class=mb-0><span class="fe fe-external-link"></span></p> </div> </a> </div> <ul class="nav flex-column"> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://clockly.com/" class="color-inherit text-decoration-none" title=Clockly target=_blank>Clockly</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://clockly.com/" class="color-inherit text-decoration-none" title="Time Tracking" target=_blank>Time Tracking </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://recruithire.com/" class="color-inherit text-decoration-none" title=RecruitHire target=_blank>RecruitHire</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://recruithire.com/" class="color-inherit text-decoration-none" title="Applicant Tracking System" target=_blank>Applicant Tracking System </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://ninjainterview.com/" class="color-inherit text-decoration-none" title="NinjaInterview " target=_blank>NinjaInterview </a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://ninjainterview.com/" class="color-inherit text-decoration-none" title="Video Interviews" target=_blank>Video Interviews </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://hrsprout.com/" class="color-inherit text-decoration-none" title=HRSprout target=_blank>HRSprout</a> <span class="badge alert-warning badge-secondary beta_text ml-2"> Beta </span> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://hrsprout.com/" class="color-inherit text-decoration-none" title="HRMS Software" target=_blank>HRMS Software </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://performanceup.com/" class="color-inherit text-decoration-none" title=PerformanceUp target=_blank>PerformanceUp</a> <span class="badge alert-warning badge-secondary beta_text ml-2"> Beta </span> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://performanceup.com/" class="color-inherit text-decoration-none" title="OKR Tool" target=_blank>OKR Tool </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://lmsninja.com/" class="color-inherit text-decoration-none" title=LMSNinja target=_blank>LMSNinja</a> <span class="badge alert-warning badge-secondary beta_text ml-2"> App in works </span> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://lmsninja.com/" class="color-inherit text-decoration-none" title="Learning Management System (LMS)" target=_blank>Learning Management System (LMS) </a> </p> </li> </ul> <hr> <div class="mt-4 mb-2 th-extensions-heading hellobar-developers-suite hellobar-suite-links"> <a href="https://500apps.com/developers" target=_blank class="text-decoration-none color-inherit"> <div class="d-flex align-items-center justify-content-between"> <p class="poppins-600 mb-0 heading_h5">Developers</p> <p class=mb-0><span class="fe fe-external-link"></span></p> </div> </a> </div> <ul class="nav flex-column"> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://applet.io/" class="color-inherit text-decoration-none" title=Applet.io target=_blank>Applet.io</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://applet.io/" class="color-inherit text-decoration-none" title="App Widgets" target=_blank>App Widgets </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://ninjaauth.com/" class="color-inherit text-decoration-none" title=NinjaAuth target=_blank>NinjaAuth</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://ninjaauth.com/" class="color-inherit text-decoration-none" title="Single Sign-On " target=_blank>Single Sign-On </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://unified.cc/" class="color-inherit text-decoration-none" title=Unified.cc target=_blank>Unified.cc</a> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://unified.cc/" class="color-inherit text-decoration-none" title="API Platform" target=_blank>API Platform </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://mockframe.com/" class="color-inherit text-decoration-none" title="MockFrame " target=_blank>MockFrame </a> <span class="badge alert-warning badge-secondary beta_text ml-2"> Beta </span> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://mockframe.com/" class="color-inherit text-decoration-none" title="Wireframe Tool" target=_blank>Wireframe Tool </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://siteping.com/" class="color-inherit text-decoration-none" title=SitePing target=_blank>SitePing</a> <span class="badge alert-warning badge-secondary beta_text ml-2"> Beta </span> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://siteping.com/" class="color-inherit text-decoration-none" title="Website Monitoring" target=_blank>Website Monitoring </a> </p> </li> <li class="nav-item mb-2"> <p class="mb-0 th_feature_name_heading"> <a href="https://appup.com/" class="color-inherit text-decoration-none" title=AppUp target=_blank>AppUp</a> <span class="badge alert-warning badge-secondary beta_text ml-2"> App in works </span> </p> <p class="th_feature_name_description font-weight-bold mb-0"> <a href="https://appup.com/" class="color-inherit text-decoration-none" title="App Builder" target=_blank>App Builder </a> </p> </li> </ul> </div> </div> <div class=px-7> <hr class="infinity-strip-line top_strip_dropdown_line my-0"> </div> <div class="align-items-center no-gutter py-3 px-7 row top_strip_dropdown_bottom"> <div class="col-12 col-lg-9 top_strip_dropdown--bottom--col"> <p class="mb-0 poppins-600 text-center text-lg-left"><a href="https://500apps.com/" target=_blank style="color: inherit;">All-in-One Suite - <img loading=lazy src="https://500apps.com/images/500_apps_logo.svg?v=1684328132382366381" class=website_logo alt=logo width=70 height=31></a></p> <p class="mb-0 poppins-600 text-body white-space-initial hellobar-footer"> <span class=text-orage>50 Apps for <span class="c-pricing-text pricing-id text-orage">$14.99</span>/user</span> - <span class="infinity-strip-price-list font-size-16 font-weight-400"> 14-day Trial. Honest pricing. Single plan. No feature caps.</span> </p> </div> <div class="col-12 col-lg-3"> <div class="signup-btn text-center text-lg-right d-lg-block d-none"> <a href="https://infinity.500apps.com/?a=s" class="btn btn-primary text-white btn-animation btn-size px-md-5 hellobar-btn rounded"> <span>Sign Up</span> <small class="d-block trail-text1"> 14-day Trial </small> </a> </div> </div> </div> </div> </div> </li> </ul> </div> </div> <button type=button class="close topstripclosebtn" aria-label=close title=close data-dismiss=alert><span class="fe fe-x font-size-18"></span></button> </nav> <nav class="navbar navbar-expand-lg t-main-nav-bar navbar-light newheader bg-white nav-bar p-4" id=header itemscope itemtype="https://schema.org/WPHeader"> <div class="container navbar-container"> <a class=navbar-brand href="/" title="Business Phone System"> <img src="/images/logo.svg?v=1684328132382366381" height=36 width=170 class="navbar-brand-img main-logo d-block" alt="Business Phone System"> </a> <button class=navbar-toggler type=button data-toggle=collapse data-target="#navbarCollapse" aria-controls=navbarCollapse aria-expanded=false aria-label="Toggle navigation"> <span class=navbar-toggler-icon></span> </button> <div class="collapse navbar-collapse apps-navbar text-nowrap justify-content-end" id=navbarCollapse itemscope itemtype="https://schema.org/SiteNavigationElement"> <ul class="align-items-center nav-first navbar-nav"> <li class="nav-item dropdown hovered header-hover th-nav-mr"> <a class="nav-link custom-arrow active mb-3 mb-md-0 h-nav-link" id=navbarLandings href="/features" aria-haspopup=true aria-expanded=true>Features</a> <div class="dropdown-menu p-0 featureDropdownMenu featureDropdownMenu_n main-nav-child-menu"> <div class="col-12 col-md-12 dropdown-body featureDropdownBody px-2 py-4"> <div class="row f_dropdown_row"> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/ivr-system-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="ivr system"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="IVR System"><a href="/ivr-system" class=color-inherit>IVR System</a> </p> <p class="main-nav--child-item--description mb-0"> Multi-level menus </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/call-forwarding-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="call forwarding"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Call Forwarding"><a href="/call-forwarding" class=color-inherit>Call Forwarding</a> </p> <p class="main-nav--child-item--description mb-0"> Forward incoming calls </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/call-flow-automation-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="call flow automation"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Call Flow Automation"><a href="/call-flow-automation" class=color-inherit>Call Flow Automation</a> </p> <p class="main-nav--child-item--description mb-0"> Build custom call flows </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/virtual-phone-numbers-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="virtual phone numbers"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Virtual Phone Numbers"><a href="/virtual-phone-numbers" class=color-inherit>Virtual Phone Numbers</a> </p> <p class="main-nav--child-item--description mb-0"> Receive calls on any phone </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/business-voicemails-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="business voicemails"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Business Voicemails"><a href="/business-voicemails" class=color-inherit>Business Voicemails</a> </p> <p class="main-nav--child-item--description mb-0"> Let callers drop voicemails </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/text-to-speech-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt=text-to-speech> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Text to Speech"><a href="/text-to-speech" class=color-inherit>Text to Speech</a> </p> <p class="main-nav--child-item--description mb-0"> Convert text into phonetic voice </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/call-analytics-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="call analytics"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Call Analytics"><a href="/call-analytics" class=color-inherit>Call Analytics</a> </p> <p class="main-nav--child-item--description mb-0"> Visualize real time reports </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/dial-by-name-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="dial by name"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Dial by Name"><a href="/dial-by-name" class=color-inherit>Dial by Name</a> </p> <p class="main-nav--child-item--description mb-0"> Find agent by their name </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/click2call-–-web-widget-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="click2call – web widget"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Click2Call – Web Widget"><a href="/click2call-web-widget" class=color-inherit>Click2Call – Web Widget</a> </p> <p class="main-nav--child-item--description mb-0"> Connect agents in a single click </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/call-conferencing-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="call conferencing"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Call Conferencing"><a href="/call-conferencing" class=color-inherit>Call Conferencing</a> </p> <p class="main-nav--child-item--description mb-0"> Simplified collaboration through calls </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/outbound-dialing-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="outbound dialing"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Outbound Dialing"><a href="/outbound-dialing" class=color-inherit>Outbound Dialing</a> </p> <p class="main-nav--child-item--description mb-0"> Improve operational efficiency </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/voicemail-transcription-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="voicemail transcription"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Voicemail Transcription"><a href="/voicemail-transcription" class=color-inherit>Voicemail Transcription</a> </p> <p class="main-nav--child-item--description mb-0"> Convert audio into text </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/outbound-call-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="outbound call"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Outbound Call"><a href="/outbound-call" class=color-inherit>Outbound Call</a> </p> <p class="main-nav--child-item--description mb-0"> Improve operational efficiency </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/sound-board-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="sound board"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Sound Board"><a href="/sound-board" class=color-inherit>Sound Board</a> </p> <p class="main-nav--child-item--description mb-0"> Personalize your audio playback </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/pin-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt=pin> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title=PIN><a href="/pin" class=color-inherit>PIN</a> </p> <p class="main-nav--child-item--description mb-0"> Secure clientś information </p> </div> </div> </div> <div class="col-md-6 col-even-block main-nav-subgroup d-flex white-space-initial align-items-center mainlistHover"> <div class="align-items-start d-flex p-3 mainlistHoverDiv"> <img src="/images/gather-node-dp-icon.svg?v=1684328132382366381" class="dropdown-lhs-icon mr-3 mt-2 dropdown-lhs-block" width=32 height=32 alt="gather node"> <div class=""> <p class="mb-0 main-nav--child-item--title featureDropdownMenuHeading" title="Gather Node"><a href="/gather-node" class=color-inherit>Gather Node</a> </p> <p class="main-nav--child-item--description mb-0"> Collect essential data from users </p> 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<div class="row justify-content-center"> <div class="col-12 col-md-12 col-lg-10 text-center mb-6 mb-md-8 mb-lg-9"> <h1 class="display-2 mb-1"> Get Started with PBXPlus.com </h1> <p class="lead mb-6"> As low as $14.99/user. Access All 50 apps. </p> <a href="https://infinity.500apps.com/?a=s" class="btn btn-animation btn-primary btn-size mt-2 mt-md-0 mx-auto price-signup-btn px-md-5 w-200" style="padding:12px 30px;"> <span> Sign Up </span> <small class="d-block trail-text1"><span class="trail--version--text btnTrialText">14-day FREE Trial</span></small> </a> </div> </div> <div class="row justify-content-center"> <div class=text-center> <h2 class="mb-3 poppins-600 pt-4 getting-started-suite-tab-h2">Explore our other progressive applications</h2> </div> </div> <div class="row justify-content-center getting-started-suite-tabs pt-4"> <div class="app-card-base get_suite_categories_card " id=teams> <a class="suite-categories-card-link text-decoration-none" href="https://teams.cc/get-started"> <div class="suite-categories-card-div-heading mb-0 align-items-center"> <div class="align-items-start app_card_home_integration_card_h d-flex"> <img src="/lib/images/500appsportal/teamcc.svg?v=1684328132382366381" class="img-fluid mr-3 rounded" width=40 height=40 /> <div> <p class="mb-0 pb-1">Teams.cc</p> <p class="suite-categories-card-desc poppins-400 mb-0"> Team Collaboration Software </p> </div> </div> </div> </a> </div> <div class="app-card-base get_suite_categories_card " id=pbxplus> <a class="suite-categories-card-link text-decoration-none" href="https://pbxplus.com/get-started"> <div class="suite-categories-card-div-heading mb-0 align-items-center"> <div class="align-items-start app_card_home_integration_card_h d-flex"> <img src="/lib/images/500appsportal/pbxplus.svg?v=1684328132382366381" class="img-fluid mr-3 rounded" width=40 height=40 /> <div> <p class="mb-0 pb-1">PBXPlus</p> <p class="suite-categories-card-desc poppins-400 mb-0"> Business Phone System </p> </div> </div> </div> </a> </div> <div class="app-card-base get_suite_categories_card " id=500conference> <a class="suite-categories-card-link text-decoration-none" href="https://500conference.com/get-started"> <div class="suite-categories-card-div-heading mb-0 align-items-center"> <div class="align-items-start app_card_home_integration_card_h d-flex"> <img src="/lib/images/500appsportal/500conference.svg?v=1684328132382366381" class="img-fluid mr-3 rounded" width=40 height=40 /> <div> <p class="mb-0 pb-1">500Conference</p> <p class="suite-categories-card-desc poppins-400 mb-0"> Video Conferencing Software </p> </div> </div> </div> </a> </div> <div class="app-card-base get_suite_categories_card " id=500mail> <a class="suite-categories-card-link text-decoration-none" href="https://500mail.com/get-started"> <div class="suite-categories-card-div-heading mb-0 align-items-center"> <div class="align-items-start app_card_home_integration_card_h d-flex"> <img src="/lib/images/500appsportal/500mail.svg?v=1684328132382366381" class="img-fluid mr-3 rounded" width=40 height=40 /> <div> <p class="mb-0 pb-1">500Mail</p> <p class="suite-categories-card-desc poppins-400 mb-0"> Secure Business Email </p> </div> </div> </div> </a> </div> </div> </div> </section> <section class="mt-7 mt-md-8 mt-lg-9 getting-started-section"> <div class=container> <div class="border p-md-4 p-lg-5 px-1 py-5 rounded row"> <div class="col-md-5 col-lg-4 getting-started getting-started-lhs-block pl-md-0"> <div id=main class="sidebar position-scroll-sticky pl-1 pr-md-4 pr-lg-6 pr-2"> <div id=menu-center class=""> <style> .lhs-list-points { border-bottom: 1px dashed #e1e1e1; padding-bottom: 10px; } </style> <ul class=timeline> <li class=timeline-item> <div class="timestamp w-100 lhs-list-points"> <a href="#overview" class="timestamp font-16 w-100"><span>Overview</span></a> </div> </li> <li class=timeline-item> <div class="timestamp w-100 lhs-list-points"> <a href="#getting-started" class="timestamp font-16 w-100"><span>Getting Started</span></a> </div> </li> <li class=timeline-item> <div class="timestamp w-100 lhs-list-points"> <a href="#how-to-configure-call-flows" class="timestamp font-16 w-100"><span>How to Configure Call Flows?</span></a> </div> <ul class="pl-5 pt-4"> <li class=mb-2><a href="#adding-business-hours">Adding Business Hours</a></li> <li class=mb-2><a href="#setting-up-call-forwarding">Setting up Call Forwarding</a></li> <li class=mb-2><a href="#adding-play-audio">Adding Play Audio</a></li> <li class=mb-2><a href="#node-name">Node Name</a></li> <li class=mb-2><a href="#recorded-audio">Recorded Audio</a></li> <li class=mb-2><a href="#menu-settings">Menu Settings</a></li> <li class=mb-2><a href="#assigning-calls-by-name">Assigning Calls by Name</a></li> <li class=mb-2><a href="#converting-text-to-speech">Converting Text To Speech</a></li> <li class=mb-2><a href="#recording-a-voicemail">Recording a Voicemail</a></li> <li class=mb-2><a href="#conferencing">Conferencing</a></li> <li class=mb-2><a href="#gathering-information">Gathering Information</a></li> <li class=mb-2><a href="#authenticating-pin">Authenticating Pin</a></li> <li class=mb-2><a href="#putting-calls-to-rest">Putting Calls To Rest</a></li> </ul> </li> <li class=timeline-item> <div class="timestamp w-100 lhs-list-points"> <a href="#viewing-phone-numbers" class="timestamp font-16 w-100"><span>Viewing Phone Numbers</span></a> </div> </li> <li class=timeline-item> <div class="timestamp w-100 lhs-list-points"> <a href="#managing-calls-media" class="timestamp font-16 w-100"><span>Managing Calls Media</span></a> </div> </li> <li class=timeline-item> <div class="timestamp w-100 lhs-list-points"> <a href="#how-to-check-call-logs" class="timestamp font-16 w-100"><span>How to Check Call Logs?</span></a> </div> </li> <li class=timeline-item> <div class="timestamp w-100 lhs-list-points"> <a href="#respond-with-voicemails" class="timestamp font-16 w-100"><span>Respond with Voicemails</span></a> </div> </li> <li class=timeline-item> <div class="timestamp w-100 lhs-list-points"> <a href="#manage-and-monitor-call-reports" class="timestamp font-16 w-100"><span>Manage and Monitor Call Reports</span></a> </div> </li> <li class=timeline-item> <div class="timestamp w-100 lhs-list-points"> <a href="#how-to-integrate-third-party-applications" class="timestamp font-16 w-100"><span>How to Integrate Third Party Applications?</span></a> </div> </li> <li class=timeline-item> <div class="timestamp w-100 lhs-list-points"> <a href="#app-settings" class="timestamp font-16 w-100"><span>App Settings</span></a> </div> <ul class="pl-5 pt-4"> <li class=mb-2><a href="#adding-record-media">Adding Record Media</a></li> </ul> </li> </ul> </div> </div> </div> <div class="border-left-md col-lg-8 col-md-7 getting-started-rhs-block"> <div class="getting-started-rhs pl-md-3"> <p><a name=overview></a></p> <h1>Overview</h1> <p>In our digital realm, the quick growth of technology has led to more than just development in different sectors. It has altered how a company organisation conducts its operations. It has improved customer engagement and collaboration. People have adapted to using their mobile phones the majority of the time, even though new technology brings with it new ways of communicating. Telephonic communication is still the most effective form of communication.</p> <p>500apps provides a <a href=business-phone-system>business phone system</a> - <strong>PBXPlus</strong>, that can be used by businesses of all sizes. The system provides a variety of features that can be used to improve communication within a company. These features include voicemail, caller ID, <a href=call-forwarding>call forwarding</a>, call waiting, and conference calling. The system also provides a variety of options for businesses to choose from, including VoIP, analog, and digital phone systems.</p> <p><a name=getting-started></a></p> <h2>Getting Started - PBXPlus</h2> <p>Go to <strong>infinity.500apps.com</strong> > Select <strong>Collaboration</strong> from the top bar > Select <strong>PBXPlus</strong></p> <p><img src="/images/blog/getting-started-with-pbxplus.png#kp-inner-img-mk" alt="getting started with pbxplus"/></p> <p><a name=how-to-configure-call-flows></a></p> <h3>How to Configure Call Flows?</h3> <p>You can configure call flows to control how inbound and outbound calls are routed. <strong>Call flows</strong> can be configured to route calls based on the caller's input, the time of day, or the destination of the call. Custom menus, IVRs, and call queues can also be created using call flows.</p> <ul> <li><p>Click <strong>Add Call Flow</strong> to initiate the call flow via. drag-and-drop feature</p></li> <li><p>A menu like the image below appears with <strong>START</strong> as the default</p></li> </ul> <p><img src="/images/blog/adding-call-flows.png#kp-inner-img-mk" alt="adding call flows"/></p> <p><a name=adding-business-hours></a></p> <h4>Adding Business Hours</h4> <p>With <strong>Business Phone System</strong>, you can now set the actual hours of operation for a phone number and route calls to your agents only during their working hours.</p> <p>When a call comes in after business hours, you can select to record an off-duty message with any business information and data about your availability. You can also request that the caller leaves a voicemail so that you can return their call when you are available.</p> <p>To add <strong>Business Hours</strong> to receive your calls,</p> <ul> <li><strong>Drag-and-drop</strong> the <strong>Business Hours</strong> icon - This opens a default time slot of your business as Monday to Friday. You can now change the <strong>Node Name</strong>, <strong>TimeZone</strong>; edit or add an additional time slot to the existing one until you click on <strong>Save</strong> (at the bottom right)</li> </ul> <p><img src="/images/blog/recieving-calls.png#kp-inner-img-mk" alt="recieving calls"/></p> <ul> <li>Once done, connect the bottom <strong>squircle</strong> of <strong>START</strong> to the top squircle of <strong>Business Hours</strong> to set the order as Start > Business Hours</li> </ul> <p><img src="/images/blog/adding-bussiness-hours.png#kp-inner-img-mk" alt="adding bussiness hours"/></p> <p><a name=setting-up-call-forwarding></a></p> <h4>Setting up Call Forwarding</h4> <p><strong>Call forwarding</strong> is a service that can be quite beneficial to businesses. It can help improve your incoming calls and reduce the amount of missed calls whether your organisation is a startup, a small corporation, or a huge enterprise.</p> <p>This ensures sustainability for your business, regardless of where you are at the time. Being available to your customers at all times will undoubtedly increase their level of satisfaction. You may quickly tap into even more opportunities to engage with your clients and increase your revenue by utilizing call forwarding.</p> <p>Adding call forwarding to your Business Phone System ensures that you never miss a call, even when you're away from your desk. To set up <strong>Call Forwarding</strong>, you can:</p> <ul> <li><p>Drag-and-drop call forwarding and connect the squircle to the <strong>Yes</strong> squircle of <strong>Business Hours</strong></p></li> <li><p>Change <strong>Node Name</strong>, <strong>Call Connection Timeout (sec)</strong>, select user by clicking <strong>+Add</strong> and <strong>Call Forwarding</strong> (yes or no). Finally, click on <strong>Save</strong> at the bottom right to save the settings</p> <p>For e.g., you can assign 1 for Sales, 2 for Marketing, and so on.</p></li> </ul> <p><img src="/images/blog/adding-call-forwarding.png#kp-inner-img-mk" alt="adding call forwarding"/></p> <p><a name=adding-play-audio></a></p> <h4>Adding Play Audio</h4> <p>Play recorded audio if the flow comes to it. You can change settings as shown in the image below & Click on <strong>Save</strong> to save your settings.</p> <p><a name=node-name></a></p> <ul> <li><strong>Node Name</strong> - You may edit the node name in case you have more than one <strong>Play Audio</strong> feature added to the flow</li> </ul> <p><img src="/images/blog/node-name.png#kp-inner-img-mk" alt="Node Name"/></p> <p><a name=recorded-audio></a> <br/> - <strong>Recorded Audio</strong> - Go to this drop-down menu and select your away music of choice to be played</p> <p><a name=menu-settings></a></p> <h4>Menu Settings</h4> <p><img src="/images/blog/menu.png#kp-inner-img-mk" alt=Menu /></p> <p>With <strong>Menu</strong>, you can configure the settings of your call menu to <strong>streamline calls</strong>.</p> <ul> <li><p>In <strong>Settings</strong>, you can choose to play from one of the recorded audio files. Or, you can write up a beautiful message as a greeting. You can add a number of Input numbers by clicking on the <strong>+Add</strong> button and saving them in the next pop-up.</p></li> <li><p><strong>Advanced Options</strong> lets you choose <strong>Wait Timeout (sec)</strong>, <strong>Select Voice</strong> (male/female), and <strong>Select Language</strong> of your preference</p></li> </ul> <p><a name=assigning-calls-by-name></a></p> <h4>Assigning Calls by Name</h4> <p>When it comes to business phone systems, <strong>assigning calls by name</strong> is a great way to keep track of who is calling and when. This can be a great way to maintain a professional appearance, as well as keep your customers happy. </p> <p>With <strong>Dial By Name</strong>, you can assign a number to a particular agent.</p> <p><img src="/images/blog/dial-by-name.png#kp-inner-img-mk" alt="Dial by Name"/></p> <ul> <li><p>In <strong>Settings</strong>, you can choose to play from one of the recorded audio files. Or, you can write up a beautiful message as a greeting. You can put a regretful message in case there is <strong>No Match found</strong>.</p></li> <li><p><strong>Advanced Options</strong> lets you choose <strong>Wait Timeout (sec)</strong>, <strong>Select Voice</strong> (male/female), and <strong>Select Language</strong> of your preference</p></li> </ul> <p><a name=converting-text-to-speech></a></p> <h4>Converting Text To Speech</h4> <p>With this you can convert your <strong>Text To Speech</strong>. You can write the text in the text box to be read aloud to the caller that will help you manage them better. Additionally, you can change voice to male/female and choose the language.</p> <p><img src="/images/blog/text-to-speech.png#kp-inner-img-mk" alt="Text to Speech"/></p> <p><a name=recording-a-voicemail></a></p> <h4>Recording a Voicemail</h4> <p>When recording your <strong>Voicemail</strong>, please state your name and company affiliation clearly. If you are recording a personal message, please state your name at the beginning of the message. <strong>Recorded audio messages</strong> will be stored here.</p> <p>Here you can check to see the process</p> <ul> <li>In <strong>Voicemail</strong>, you can choose to play from one of the recorded audio files. Or, you can write up a beautiful message as a greeting. You can select an user, <strong>Transcribe</strong> and <strong>Save</strong></li> </ul> <p><img src="/images/blog/voicemail.png#kp-inner-img-mk" alt=Voicemail /></p> <ul> <li>In <strong>Advanced Options</strong>, you can change voice (male/female) and language preferences</li> </ul> <p><img src="/images/blog/language-preference.png#kp-inner-img-mk" alt="Language Preference"/></p> <p><a name=conferencing></a></p> <h4>Conferencing</h4> <p>When your business needs to connect with clients, colleagues, or customers around the world, a reliable conferencing system is essential. A <strong>business phone conferencing system</strong> lets you connect with anyone, anywhere, and at any time.</p> <ul> <li>Connects multiple calls at once. You can choose a conference name and choose to record the call or not with this feature.</li> </ul> <p><img src="/images/blog/conference.png#kp-inner-img-mk" alt=Conference /></p> <ul> <li>Additionally, you may choose your <strong>Wait Media</strong> of preference and the number of <strong>Maximum Participants</strong> by clicking on <strong>Advanced Options</strong> before choosing <strong>Save</strong> at the bottom right to save the settings</li> </ul> <p><img src="/images/blog/participants.png#kp-inner-img-mk" alt=Particpants /></p> <p><a name=gathering-information></a></p> <h4>Gathering Information</h4> <p>With this, you can collect information from user incase any agent is not available.</p> <p><img src="/images/blog/gather-menu.png#kp-inner-img-mk" alt="Gather Menu"/></p> <p><a name=authenticating-pin></a></p> <h4>Authenticating Pin</h4> <ul> <li>If applied, users are required to authenticate themselves with a particular pin</li> </ul> <p><img src="/images/blog/pin.png#kp-inner-img-mk" alt=Pin /></p> <ul> <li>Additionally, you can choose wait timeout, voice type, and language preference before saving your settings</li> </ul> <p><img src="/images/blog/timeout.png#kp-inner-img-mk" alt=Timeout /></p> <p><a name=putting-calls-to-rest></a></p> <h4>Putting Calls To Rest</h4> <ul> <li>This feature is applied during the rest phase between two calls</li> </ul> <p><img src="/images/blog/rest.png#kp-inner-img-mk" alt=Rest /></p> <ul> <li>Finally, before saving the call flow, you will need to name it like the one shown below</li> </ul> <p><img src="/images/blog/ending-call-flow.png#kp-inner-img-mk" alt="Ending Call flow"/></p> <p><a name=viewing-phone-numbers></a></p> <h3>Viewing Phone Numbers</h3> <p>You can view phone numbers, caller names, third-party applications used, agent names and time of call here. </p> <p><img src="/images/blog/view-phone-numbers.png#kp-nner-img-mk" alt="view phone numbers"/></p> <p><a name=managing-calls-media></a></p> <h3>Managing Calls Media</h3> <p>Clicking on the <strong>Phone Numbers</strong> menu > <strong>Add Media</strong> brings a pop-up to add media that can be added to the call flow. </p> <p><img src="/images/blog/adding-calls-media.png#kp-inner-img-mk" alt="Adding Calls Media"/></p> <p><a name=how-to-check-call-logs></a></p> <h3>How to Check Call Logs?</h3> <p>If you need to check your <strong>call logs</strong>, you can do so by logging into your <strong>business phone system</strong> account. From there, you will be able to view all of your recent calls, as well as any missed calls. You can also use the search function to find specific call logs that you may be looking for. This allows you to view and analyse the call logs, and call status and listen to <strong>call recordings</strong> and more from one place.</p> <p><img src="/images/blog/checking-call-logs.png#kp-inner-img-mk" alt="call logs"/></p> <p><a name=respond-with-voicemails></a></p> <h3>Respond with Voicemails</h3> <p>With a business phone system, you can have voicemails delivered directly to your email inbox or as a text message. You can listen to <strong>user voicemails</strong>, add notes and make calls to clients from the User Voicemails menu.</p> <p><img src="/images/blog/user-voice-mails.png#kp-inner-img-mk" alt="user voicemails"/></p> <p><a name=manage-and-monitor-call-reports></a></p> <h3>Manage and Monitor Call Reports</h3> <p>You will want to find a system that provides the data you need to make informed decisions about your business. The right system will offer comprehensive <strong>analytics</strong> that can help you track call volume, caller behavior, and more. With the right data, you'll be able to make informed decisions about your business phone system and ensure that it's working effectively.</p> <p>You get an <strong>analytical report</strong> for all the calls, like a dashboard.</p> <p><img src="/images/blog/finding-reports.png#kp-inner-img-mk" alt="finding reports"/></p> <p><a name=how-to-integrate-third-party-applications></a></p> <h3>How to Integrate Third Party Applications?</h3> <p>Most business phone systems come with the ability to integrate with a variety of <strong>third-party applications</strong>. This allows businesses to automate their workflows and improve their efficiency.</p> <p>Apps here define the third party applications (from the already defined list) that can be integrated with <strong>PBXPlus</strong>. To add an application,</p> <ul> <li>Choose the third party application > Enter the <strong>API Key</strong> and other details > Click on <strong>Save</strong></li> </ul> <p><img src="/images/blog/third-party-applications.png#kp-inner-img-mk" alt="third party applications"/></p> <ul> <li>The resultant will be shown in the top as shown in the image below</li> </ul> <p><img src="/images/blog/api-key.png#kp-inner-img-mk" alt="API key"/></p> <p><a name=app-settings></a></p> <h3>App Settings</h3> <p>In the top-right corner of the dashboard of your <strong>PBXPlus</strong>, you will get the option to create your <strong>Soundboard</strong> settings.</p> <p><img src="/images/blog/managing-settings.png#kp-inner-img-mk" alt="managing settings"/></p> <p><a name=adding-record-media></a></p> <h4>Adding Record Media</h4> <p>A <strong>Soundboard</strong> is a type of business phone system that allows businesses to manage and route phone calls more efficiently.</p> <ul> <li>Adding media on the 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