Social media companies driving concert ticket scams, says Lloyds Bank

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rel="noopener noreferrer" href="https://www.ticketingbusinessasia.com" class="nav-link">#TAS24 Asia Meet – HK</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" id="menu-item-89562" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-89562 nav-item"><a title="#TBF25 Forum - MCR" href="https://www.ticketingbusinessforum.com/" class="nav-link">#TBF25 Forum – MCR</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" id="menu-item-80943" class="highlight menu-item menu-item-type-post_type menu-item-object-page menu-item-80943 nav-item"><a title="Newsletter Sign-up" href="https://www.theticketingbusiness.com/newsletter-sign-up/" class="nav-link">Subscribe</a></li> </ul></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </nav> </header> <article class="post-92390 post type-post status-publish format-standard has-post-thumbnail hentry category-legal tag-facebook tag-lloyds-bank tag-oasis tag-social-media tag-ticket-scams" id="post-92390"> <div class="single-post-hero reveal-still" style="background-image:url('https://www.theticketingbusiness.com/wp-content/uploads/2024/11/facebook-ticket-scam.jpg');"> </div> <div class="container" id="post-hero"> <div class="row"> <div class="col-12 head-col"> <div class="post-tax-tag reveal-still animation-delay-2"> <p> <a class='post-header-cats' href='https://www.theticketingbusiness.com/category/legal/'> <span class=Legal>Legal</span></a> </p> </div> <div class="post-hero-head"> <header class="entry-header reveal-still animation-delay-1"><h1 class="entry-title">Social media companies driving concert ticket scams, says Lloyds Bank</h1></header> </div> <div class="post-meta-row reveal-still animation-delay-2"> <div class="post-meta-first"> <p>By <div class="hex-holder"><img class="single-post-author-img" src="https://secure.gravatar.com/avatar/d2e396a09727f109a7b92e17f2853b42?s=96&d=mm&r=g"></div> <a href="https://www.theticketingbusiness.com/author/richm/">Richard Mulligan</a> <span class="">| 05 November 2024</span></p> </div> <div class="post-meta-second"> <script defer 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<p><span class="reading-time-span"><i class="fa fa-clock-o" aria-hidden="true"></i> 2 minute read</span>    <span class="view-count-span hidden"><span class="view-count-span-inner"></span> <i class="fa fa-eye" aria-hidden="true"></i></span></p> </div> </div> </div> </div> </div> <div class="wrapper" id="single-post-wrapper"> <main class="site-main" id="main" role="main"> <div class="container" id="content"> <div class="row"> <div class="col-xl-3 sb-l-wrapper reveal-still"> <div class="sb-l"> <div class="soc-share"> </div> <div class="sidebar-cats-n-tags"> <span class="cat-links">Posted in <a href="https://www.theticketingbusiness.com/category/legal/" rel="category tag">Legal</a></span><span class="tags-links">Tagged <a href="https://www.theticketingbusiness.com/tag/facebook/" rel="tag">Facebook</a> | <a href="https://www.theticketingbusiness.com/tag/lloyds-bank/" rel="tag">Lloyds Bank</a> | <a href="https://www.theticketingbusiness.com/tag/oasis/" rel="tag">Oasis</a> | <a href="https://www.theticketingbusiness.com/tag/social-media/" rel="tag">Social Media</a> | <a href="https://www.theticketingbusiness.com/tag/ticket-scams/" rel="tag">Ticket Scams</a></span> </div>  <script defer 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<aside class="shortcode-ad-holder reveal-still"> <div class="single-square-ad"> <a href="https://www.theticketingbusiness.com/adverts/tixbase-ends-01-10-25/" class="ad-link tixbase-ends-01-10-25" target="_blank" > <img class="square-banner" src="https://www.theticketingbusiness.com/wp-content/uploads/2024/11/News-Site-Banner_500x700.png"> </a> </div> <div class="single-wide-ad"> <a href="https://www.theticketingbusiness.com/adverts/tixbase-ends-01-10-25/" class="ad-link tixbase-ends-01-10-25" target="_blank" > <img class="letterbox-banner" src="https://www.theticketingbusiness.com/wp-content/uploads/2024/11/News-Site-Banner_700x500.png"> </a> </div> </aside> </div> </div> <div class="col-lg-8 col-xl-6 content-area reveal-still" id="primary"> <p class="standfirst">Social media companies have been accused of enabling ticket scams as Lloyds Banking Group revealed a surge since the Oasis on-sale in August.</p> <p>Lloyds said hundreds of Oasis fans have reported being scammed in the last few weeks. They make up around 70% of all reported concert ticket scams since the band’s <a href="https://www.theticketingbusiness.com/2024/09/02/uk-government-to-look-into-dynamic-pricing-following-oasis-ticket-sales/" target="_blank" rel="noopener">on-sale commenced on August 27</a>.</p> <p>Victims have lost an average of £346, with some cases reaching as high as £1,000. Those aged 35-44 years old were most likely to be targeted by the ticket fraudsters, making up almost a third (31%) of all cases.</p> <p>Over 90% of reported cases started with fake adverts or posts on social media, with the vast majority originating on Facebook, which includes Facebook Marketplace. Lloyds said a search of Facebook reveals numerous unofficial groups have been set up, many boasting tens of thousands of members, dedicated to buying and selling tickets for the Oasis tour. It noted that Meta’s own commerce policy states that the sale of concert tickets is “not allowed” on the platform.</p> <h2>How fraudsters target social media</h2> <p>Liz Ziegler, fraud prevention director at Lloyds, said: “Predictably fraudsters wasted no time in targeting loyal Oasis fans as they scrambled to pick up tickets for next year’s must-see reunion tour.</p> <p>“The fact that so many cases start with fake listings on social media, often in violation of the platforms’ own rules, underscores the importance of these companies taking stronger action to tackle scams.</p> <p>“Buying directly from reputable, authorised platforms is the only way to guarantee you’re paying for a genuine ticket. If you’re asked to pay via bank transfer, particularly by a seller you’ve found on social media, that should immediately set alarm bells ringing.”</p> <p>Lloyds said purchase scams happen when someone is tricked into sending money via bank transfer (also known as a Faster Payment) to buy goods or services that do not exist. It said ticket scams usually involve fake adverts, posts or listings on social media, offering tickets at discounted prices, or access to events which have already sold out at inflated prices.</p> <p>The banking group said fans can avoid being scammed by being cautious on social media and using secure payment methods.</p> <p>Last month it was announced that promoters Live Nation and SJM Concerts are set to <a href="https://www.theticketingbusiness.com/2024/10/29/up-to-50000-oasis-resale-tickets-to-be-cancelled/" target="_blank" rel="noopener">cancel more than 50,000 tickets</a> for the band’s reunion tour in the UK, after they were listed on secondary platforms.</p> <p>The UK’s competition watchdog <a href="https://www.theticketingbusiness.com/2024/09/05/uk-watchdog-launches-investigation-into-ticketmasters-oasis-on-sale/" target="_blank" rel="noopener">launched an investigation</a> into whether Ticketmaster breached consumer rights rules during August’s controversial Oasis on-sale.</p> <div class="mobile-cats-n-tags"> <span class="cat-links">Posted in <a href="https://www.theticketingbusiness.com/category/legal/" rel="category tag">Legal</a></span><span class="tags-links">Tagged <a href="https://www.theticketingbusiness.com/tag/facebook/" rel="tag">Facebook</a> | <a href="https://www.theticketingbusiness.com/tag/lloyds-bank/" rel="tag">Lloyds Bank</a> | <a href="https://www.theticketingbusiness.com/tag/oasis/" rel="tag">Oasis</a> | <a href="https://www.theticketingbusiness.com/tag/social-media/" rel="tag">Social Media</a> | <a href="https://www.theticketingbusiness.com/tag/ticket-scams/" rel="tag">Ticket Scams</a></span> </div> <div class="soc-share"> <hr> <div class="social-share-content"> <p class=""><button type="button" href="#" data-bs-toggle="modal" data-bs-target="#social_modal"><div class="hex-holder"><i class="fa fa-share-alt" aria-hidden="true"></i></div> Share</button></p> </div> </div> <div class="row post-pag"> <div class="pag-wrapper 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The cookie is used to store the user consent for the cookies in the category "Performance".</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">last_pys_landing_page</td><td class="cookielawinfo-column-3">7 days</td><td class="cookielawinfo-column-4">Anonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">last_pysTrafficSource</td><td class="cookielawinfo-column-3">7 days</td><td class="cookielawinfo-column-4">Anonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">pys_first_visit</td><td class="cookielawinfo-column-3">7 days</td><td class="cookielawinfo-column-4">Anonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">pys_landing_page</td><td class="cookielawinfo-column-3">7 days</td><td class="cookielawinfo-column-4">Anonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">pys_session_limit</td><td class="cookielawinfo-column-3">1 hour</td><td class="cookielawinfo-column-4">Anonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">pys_start_session</td><td class="cookielawinfo-column-3">session</td><td class="cookielawinfo-column-4">Anonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">pysTrafficSource</td><td class="cookielawinfo-column-3">7 days</td><td class="cookielawinfo-column-4">Anonymous cookie used to facilitate the 'PixelYourSite' plugin which manages our analytical services.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">viewed_cookie_policy</td><td class="cookielawinfo-column-3">11 months</td><td class="cookielawinfo-column-4">The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.</td></tr></tbody></table></div> </div> </div> </div> <div class="cli-tab-section"> <div class="cli-tab-header"> <a id="wt-cli-tab-link-analytics" tabindex="0" role="tab" aria-expanded="false" aria-describedby="wt-cli-tab-analytics" aria-controls="wt-cli-tab-analytics" class="cli-nav-link cli-settings-mobile" data-target="analytics" data-toggle="cli-toggle-tab"> Analytics </a> <div class="cli-switch"> <input type="checkbox" class="cli-user-preference-checkbox" id="wt-cli-checkbox-analytics" aria-label="analytics" data-id="checkbox-analytics" role="switch" aria-controls="wt-cli-tab-link-analytics" aria-labelledby="wt-cli-tab-link-analytics" /> <label for="wt-cli-checkbox-analytics" class="cli-slider" data-cli-enable="Enabled" data-cli-disable="Disabled"><span class="wt-cli-sr-only">analytics</span></label> </div> </div> <div class="cli-tab-content"> <div id="wt-cli-tab-analytics" tabindex="0" role="tabpanel" aria-labelledby="wt-cli-tab-link-analytics" class="cli-tab-pane cli-fade" data-id="analytics"> <div class="wt-cli-cookie-description">Analytical cookies are used to understand how visitors interact with the website. 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These cookies track visitors across websites and collect information to provide customized ads. <table class="wt-cli-element cookielawinfo-row-cat-table cookielawinfo-winter"><thead><tr><th scope="col" class="cookielawinfo-column-1">Cookie</th><th scope="col" class="cookielawinfo-column-3">Duration</th><th scope="col" class="cookielawinfo-column-4">Description</th></tr></thead><tbody><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">VISITOR_INFO1_LIVE</td><td class="cookielawinfo-column-3">5 months 27 days</td><td class="cookielawinfo-column-4">A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">YSC</td><td class="cookielawinfo-column-3">session</td><td class="cookielawinfo-column-4">YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">yt-remote-connected-devices</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.</td></tr><tr class="cookielawinfo-row"><td class="cookielawinfo-column-1">yt-remote-device-id</td><td class="cookielawinfo-column-3">never</td><td class="cookielawinfo-column-4">YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.</td></tr></tbody></table></div> </div> </div> </div> </div> </div> </div> </div> <div class="cli-modal-footer"> <div class="wt-cli-element cli-container-fluid cli-tab-container"> <div class="cli-row"> <div class="cli-col-12 cli-align-items-stretch cli-px-0"> <div class="cli-tab-footer wt-cli-privacy-overview-actions"> <a id="wt-cli-privacy-save-btn" role="button" tabindex="0" data-cli-action="accept" class="wt-cli-privacy-btn cli_setting_save_button wt-cli-privacy-accept-btn 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