CINXE.COM

<!DOCTYPE html><html lang="en-US"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><link rel="canonical" href="https://legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="en-GB" href="https://uk.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="en-IE" href="https://ie.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="en-CA" href="https://ca.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="en-US" href="https://legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="da" href="https://dk.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="de" href="https://de.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="es" href="https://es.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="fr" href="https://fr.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="fr-be" href="https://fr-be.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="it" href="https://it.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="nl" href="https://nl.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="nl-be" href="https://nl-be.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="sv" href="https://se.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="de-AT" href="https://at.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="pt-BR" href="https://br.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="fi-FI" href="https://fi.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="ja-JP" href="https://jp.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="pl-PL" href="https://pl.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="pt-PT" href="https://pt.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="ru-RU" href="https://ru.legal.trustpilot.com/for-everyone/code-of-ethics"/><link rel="alternate" hrefLang="de-CH" href="https://ch.legal.trustpilot.com/for-everyone/code-of-ethics"/><title>Trustpilot Legal - Code of Ethics</title><meta content="Trustpilot Legal - Code of Ethics" itemProp="name"/><meta name="robots" content="max-image-preview:large, max-snippet:-1, max-video-preview:-1"/><meta property="og:title" content="Trustpilot Legal - Code of Ethics"/><meta property="twitter:title" content="Trustpilot Legal - Code of Ethics"/><meta property="og:type" content="website"/><meta name="next-head-count" content="30"/><link rel="preload" href="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/css/2dd0afa4c1ea8f08.css" as="style" crossorigin="anonymous"/><link rel="stylesheet" href="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/css/2dd0afa4c1ea8f08.css" crossorigin="anonymous" data-n-p=""/><link rel="preload" href="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/css/75aec0a6479fbb3f.css" as="style" crossorigin="anonymous"/><link rel="stylesheet" href="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/css/75aec0a6479fbb3f.css" crossorigin="anonymous" data-n-p=""/><noscript data-n-css=""></noscript><script defer="" crossorigin="anonymous" nomodule="" src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/polyfills-c67a75d1b6f99dc8.js"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/webpack-9f2fa34368a126e8.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/framework-d583295f3144c491.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/main-9c8cf0aac3121370.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/pages/_app-31872e5ac459a320.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/7845-4189347c4a891905.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/2069-c892a06d9fbab18c.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/1626-cb11e484f407cadd.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/5290-6d940b9af531922f.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/4570-c1c309f8fe57eee9.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/864-5487e782a5156096.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/chunks/pages/%5Bcategory%5D/%5Bslug%5D-a7ca20ec356ef188.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/1.774.0/_buildManifest.js" defer="" crossorigin="anonymous"></script><script src="https://businesssite-assets-1.trustpilot.net/businesssite-legal-2/_next/static/1.774.0/_ssgManifest.js" defer="" crossorigin="anonymous"></script><style data-styled="" data-styled-version="5.3.6">.ewKjTn{width:100%;margin-bottom:0;color:#1B1B21;}/*!sc*/ data-styled.g2[id="Headers__Heading-sc-1erae96-0"]{content:"ewKjTn,"}/*!sc*/ .gmBGum{font-size:5.2rem;line-height:6.2rem;}/*!sc*/ data-styled.g4[id="Headers__H1-sc-1erae96-2"]{content:"gmBGum,"}/*!sc*/ .hLYXfs{font-size:3.2rem;line-height:4rem;}/*!sc*/ data-styled.g5[id="Headers__H2-sc-1erae96-3"]{content:"hLYXfs,"}/*!sc*/ .izctnJ{margin-top:5rem;margin-bottom:3rem;}/*!sc*/ data-styled.g10[id="Headers__HeaderSpacing-sc-1erae96-8"]{content:"izctnJ,"}/*!sc*/ .gfqgas{cursor:pointer;color:#1A66FF;-webkit-undefined;-ms-flex-undefined;undefined;}/*!sc*/ data-styled.g11[id="Links__StyledLink-sc-nzv42-0"]{content:"gfqgas,"}/*!sc*/ .cBjviZ{width:100%;max-width:1300px;margin:0 auto;padding:0px 15px 80px;}/*!sc*/ @media(min-width:768px){.cBjviZ{padding-left:30px;padding-right:30px;}}/*!sc*/ @media(min-width:992px){.cBjviZ{padding-top:80px;padding-bottom:160px;}}/*!sc*/ .ksweoe{width:100%;margin:0 auto;padding:0px 15px 0px;}/*!sc*/ @media(min-width:768px){.ksweoe{padding-left:30px;padding-right:30px;}}/*!sc*/ .lfbnYG{width:100%;margin:0 auto;}/*!sc*/ data-styled.g14[id="Spacing-sc-nd6fy-0"]{content:"cBjviZ,ksweoe,lfbnYG,"}/*!sc*/ .hCXBES{width:100%;max-width:100%;background-position:bottom right;background-color:#F9F9FA;}/*!sc*/ data-styled.g15[id="Background__StyledBackground-sc-budbx4-0"]{content:"hCXBES,"}/*!sc*/ .hdLlwM{display:inline-block;position:relative;text-align:center;border-width:0;border-style:none;border-radius:3px;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:all 0.15s ease-in-out;transition:all 0.15s ease-in-out;cursor:pointer;opacity:1;padding:16px 24px;font-weight:500;}/*!sc*/ .hdLlwM:hover,.hdLlwM:focus,.hdLlwM:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ data-styled.g17[id="Buttons__BaseButton-sc-169h683-0"]{content:"hdLlwM,"}/*!sc*/ .hejpap{color:#FFF;background-color:#1A66FF;border:2px solid #1A66FF;}/*!sc*/ .hejpap:hover,.hejpap:focus,.hejpap:active{color:#FFF;background-color:#1A66FF;border:2px solid #1A66FF;}/*!sc*/ data-styled.g18[id="Buttons__Button-sc-169h683-1"]{content:"hejpap,"}/*!sc*/ .dIsMrb{top:0;width:100%;font-weight:500;position:-webkit-sticky;position:sticky;font-size:1.4rem;height:72px;z-index:400;background-color:#000032;-webkit-transition:all 0.2s ease-in-out;transition:all 0.2s ease-in-out;}/*!sc*/ data-styled.g22[id="NavigationBasic__HeaderWrapper-sc-17cuwb2-0"]{content:"dIsMrb,"}/*!sc*/ .hRHFAn{height:100%;display:block;margin:0 auto;padding:0 15px;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ @media (min-width:992px){.hRHFAn{padding:0 30px;}}/*!sc*/ @media (min-width:1200px){.hRHFAn{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;max-width:1300px;}}/*!sc*/ data-styled.g23[id="NavigationBasic__HeaderInner-sc-17cuwb2-1"]{content:"hRHFAn,"}/*!sc*/ .fEAtVS{height:100%;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ data-styled.g24[id="NavigationBasic__LogoMenuContainer-sc-17cuwb2-2"]{content:"fEAtVS,"}/*!sc*/ .bPKQtl{left:0;right:0;z-index:2;opacity:0;overflow:auto;display:block;visibility:hidden;position:absolute;top:72px;background:#000032;height:calc(100vh - 72px);-webkit-transition:visibility 0.4s cubic-bezier(0.165,0.84,0.44,1), opacity 0.4s cubic-bezier(0.165,0.84,0.44,1);transition:visibility 0.4s cubic-bezier(0.165,0.84,0.44,1), opacity 0.4s cubic-bezier(0.165,0.84,0.44,1);false;}/*!sc*/ @media (min-width:1200px){.bPKQtl{padding:0;opacity:1;height:100%;position:static;overflow:visible;visibility:visible;margin:0 0 0 auto;}}/*!sc*/ data-styled.g25[id="NavigationBasic__HeaderLinks-sc-17cuwb2-3"]{content:"bPKQtl,"}/*!sc*/ .ehrXFw{padding:0 40px;max-width:500px;margin:40px auto 0;list-style-type:none;-webkit-transform:translateY(-20px);-ms-transform:translateY(-20px);transform:translateY(-20px);-webkit-transition:-webkit-transform 0.4s cubic-bezier(0.165,0.84,0.44,1);-webkit-transition:transform 0.4s cubic-bezier(0.165,0.84,0.44,1);transition:transform 0.4s cubic-bezier(0.165,0.84,0.44,1);false;}/*!sc*/ @media (min-width:768px){.ehrXFw{margin:100px auto;}}/*!sc*/ @media (min-width:1200px){.ehrXFw{padding:0;height:100%;max-width:none;margin:0 0 0 auto;-webkit-transform:translateY(0);-ms-transform:translateY(0);transform:translateY(0);}}/*!sc*/ data-styled.g26[id="NavigationBasic__HeaderLinkList-sc-17cuwb2-4"]{content:"ehrXFw,"}/*!sc*/ .hbfCpX{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;cursor:pointer;margin-top:7px;margin-left:auto;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-transition:all 0.2s ease-in-out;transition:all 0.2s ease-in-out;color:#00B67A;}/*!sc*/ @media (min-width:1200px){.hbfCpX{display:none;}}/*!sc*/ data-styled.g27[id="NavigationBasic__MenuToggleButton-sc-17cuwb2-5"]{content:"hbfCpX,"}/*!sc*/ .dBqZGd{width:16px;height:16px;margin-left:15px;position:relative;}/*!sc*/ data-styled.g28[id="NavigationBasic__HamburgerMenuHolder-sc-17cuwb2-6"]{content:"dBqZGd,"}/*!sc*/ .cluYTy{left:0;opacity:1;height:2px;width:100%;display:block;position:absolute;border-radius:2px;-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg);-webkit-transform-origin:left center;-ms-transform-origin:left center;transform-origin:left center;-webkit-transition:0.25s ease-in-out;transition:0.25s ease-in-out;color:#00B67A;}/*!sc*/ data-styled.g29[id="NavigationBasic__DashIconInBurgerMenu-sc-17cuwb2-7"]{content:"cluYTy,"}/*!sc*/ .elLrMW{top:0px;}/*!sc*/ data-styled.g30[id="NavigationBasic__TopDashIcon-sc-17cuwb2-8"]{content:"elLrMW,"}/*!sc*/ .docMBJ{top:6px;}/*!sc*/ data-styled.g31[id="NavigationBasic__MiddleDashIcon-sc-17cuwb2-9"]{content:"docMBJ,"}/*!sc*/ .jaOkCv{top:12px;}/*!sc*/ data-styled.g32[id="NavigationBasic__BottomDashIcon-sc-17cuwb2-10"]{content:"jaOkCv,"}/*!sc*/ .gNvXpc{margin:0;color:#FFF;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;padding:15px 0;position:relative;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;font-size:1.8rem;-webkit-transition:all 0.1s linear;transition:all 0.1s linear;border-bottom:1px solid rgba(255,255,255,0.2);}/*!sc*/ @media (min-width:768px){.gNvXpc{font-size:2.4rem;}}/*!sc*/ @media (min-width:1200px){.gNvXpc{padding:0 15px;border-bottom:none;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:1.4rem;height:72px;border-bottom:3px solid rgba(255,255,255,0);}.gNvXpc:hover{-webkit-text-decoration:none;text-decoration:none;border-bottom:3px solid #1A66FF;}}/*!sc*/ data-styled.g33[id="NavigationLinks__NavLink-sc-6ydh99-0"]{content:"gNvXpc,"}/*!sc*/ .dBbYsD{display:inline-block;position:relative;text-align:center;color:#FFF;border:2px solid #FFF;border-radius:3px;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:all 0.15s ease-in-out;transition:all 0.15s ease-in-out;padding:10px 18px;font-weight:500;margin:60px 0 0;width:100%;}/*!sc*/ @media (min-width:1200px){.dBbYsD{margin:0 0 0 15px;width:auto;}}/*!sc*/ .dBbYsD:hover,.dBbYsD:focus,.dBbYsD:active{outline:none;-webkit-text-decoration:none;text-decoration:none;color:#000032;border-color:#FFF;background-color:#FFF;}/*!sc*/ data-styled.g34[id="NavigationLinks__NavButton-sc-6ydh99-1"]{content:"dBbYsD,"}/*!sc*/ .kSOjzi{background:#022A1C;}/*!sc*/ .kSOjzi div[class*='NavigationBasic__HeaderLinks']{background:#022A1C;}/*!sc*/ data-styled.g50[id="NavigationLegal__StyledNavBasic-sc-yucq8u-0"]{content:"kSOjzi,"}/*!sc*/ .dFeHfK{position:relative;}/*!sc*/ .dFeHfK footer{background:#022A1C;}/*!sc*/ .dFeHfK footer *{font-size:14px !important;font-weight:500;-webkit-letter-spacing:0.5px;-moz-letter-spacing:0.5px;-ms-letter-spacing:0.5px;letter-spacing:0.5px;}/*!sc*/ .dFeHfK footer * h3{font-size:18px !important;}/*!sc*/ .dFeHfK [data-navigation] *{font-size:14px !important;}/*!sc*/ .dFeHfK [class*='content'][data-navigation] *{font-size:24px !important;line-height:32px !important;}/*!sc*/ .dFeHfK > div > div{display:none;}/*!sc*/ .dFeHfK > div > main{margin-top:0 !important;}/*!sc*/ data-styled.g51[id="BaseLayout__PageWrapper-sc-csgc5e-0"]{content:"dFeHfK,"}/*!sc*/ .dAAORj{outline:none;width:100%;max-width:544px;text-align:left;position:relative;border-radius:2px;color:#C5C5D6;-webkit-transition:border 0.5s;transition:border 0.5s;background-color:#FFF;border:1px solid #C5C5D6;-webkit-undefined;-ms-flex-undefined;undefined;-webkit-undefined;-ms-flex-undefined;undefined;}/*!sc*/ data-styled.g57[id="DropDown__DropDownContainer-sc-14dp86x-0"]{content:"dAAORj,"}/*!sc*/ .hhstbJ{display:inline-block;padding:15px 12px 15px 18px;color:#C5C5D6;text-overflow:ellipsis;white-space:nowrap;overflow:hidden;width:100%;cursor:pointer;text-align:left;background:none;border:none;}/*!sc*/ .hhstbJ:focus{outline-radius:2px;outline:1px solid #1A66FF;}/*!sc*/ data-styled.g59[id="DropDown__DropDownSelectedItem-sc-14dp86x-2"]{content:"hhstbJ,"}/*!sc*/ .jWHHsB{right:0;padding:16px 16px 16px 0;position:absolute;color:#454554;}/*!sc*/ .jWHHsB svg{-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg);-webkit-transition:-webkit-transform 0.3s ease-in-out;-webkit-transition:transform 0.3s ease-in-out;transition:transform 0.3s ease-in-out;false;}/*!sc*/ data-styled.g61[id="DropDown__DropDownArrowWrapper-sc-14dp86x-4"]{content:"jWHHsB,"}/*!sc*/ .qMjIk{margin:0 auto;padding:30px 15px;background-color:#F9F9FA;}/*!sc*/ @media (min-width:992px){.qMjIk{padding:60px;background-color:#FFF;}}/*!sc*/ data-styled.g63[id="Sidebar__SidebarWrapper-sc-1m8vexl-0"]{content:"qMjIk,"}/*!sc*/ .bprCje{margin:0 auto;}/*!sc*/ @media (min-width:992px){.bprCje{display:none;}}/*!sc*/ data-styled.g64[id="Sidebar__SpacedDropdown-sc-1m8vexl-1"]{content:"bprCje,"}/*!sc*/ .iKVsVX{margin:0 0 40px 0;display:none;}/*!sc*/ .iKVsVX ul{list-style-type:none;padding:0;}/*!sc*/ .iKVsVX li{margin-bottom:15px;}/*!sc*/ @media (min-width:992px){.iKVsVX{display:inline-block;}}/*!sc*/ data-styled.g65[id="Sidebar__SidebarSection-sc-1m8vexl-2"]{content:"iKVsVX,"}/*!sc*/ .bfhEga{margin-bottom:15px;color:#000032;font-size:26px;line-height:34px;font-weight:bold;}/*!sc*/ data-styled.g66[id="Sidebar__SidebarTitle-sc-1m8vexl-3"]{content:"bfhEga,"}/*!sc*/ .hepPHk{margin:0;padding:0;}/*!sc*/ .hepPHk a{color:#454554 !important;}/*!sc*/ .hepPHk a:hover{color:#1A66FF !important;}/*!sc*/ .jTEfPX{margin:0;padding:0;border-left:3px solid #000032;margin-left:-60px;padding-left:55px;}/*!sc*/ .jTEfPX a{color:#454554 !important;}/*!sc*/ .jTEfPX a:hover{color:#1A66FF !important;}/*!sc*/ data-styled.g67[id="Sidebar__SidebarLink-sc-1m8vexl-4"]{content:"hepPHk,jTEfPX,"}/*!sc*/ .eyBlhB{position:fixed;bottom:25px;right:25px;opacity:0;-webkit-transition:opacity 0.4s ease-in-out;transition:opacity 0.4s ease-in-out;}/*!sc*/ data-styled.g74[id="ScrollToTop__ScrollOutline-sc-1edy1ag-0"]{content:"eyBlhB,"}/*!sc*/ .glCVDq{text-align:center;margin-bottom:54px;}/*!sc*/ .glCVDq img{max-width:100%;object-fit:cover;}/*!sc*/ data-styled.g95[id="ResourceImage__Wrapper-sc-10dgg24-1"]{content:"glCVDq,"}/*!sc*/ .ggfcvO{margin-top:1.5rem;margin-bottom:1.5rem;font-size:1.6rem;line-height:2.4rem;}/*!sc*/ .ggfcvO:last-child{margin-top:1.5rem;margin-bottom:1.5rem;margin:1.5rem auto;}/*!sc*/ data-styled.g103[id="RichText__Paragraph-sc-lgc1a-2"]{content:"ggfcvO,"}/*!sc*/ .byhzIm{margin:4rem 0;}/*!sc*/ data-styled.g104[id="RichText__ResourceSpacing-sc-lgc1a-3"]{content:"byhzIm,"}/*!sc*/ .hLVOWc{text-align:undefined;}/*!sc*/ .hLVOWc *:first-child{margin-top:0;}/*!sc*/ data-styled.g106[id="RichText__RichtextWrapper-sc-lgc1a-5"]{content:"hLVOWc,"}/*!sc*/ .dfojGP{background:#FFF;}/*!sc*/ data-styled.g107[id="MainPageView__Wrapper-sc-14h9rne-0"]{content:"dfojGP,"}/*!sc*/ .eeqEim{display:block;vertical-align:top;}/*!sc*/ @media (min-width:992px){.eeqEim{display:inline-block;width:390px;}}/*!sc*/ data-styled.g108[id="MainPageView__AlignedSidebar-sc-14h9rne-1"]{content:"eeqEim,"}/*!sc*/ .esCOem{display:block;padding:60px 40px;}/*!sc*/ @media (min-width:992px){.esCOem{display:inline-block;width:calc(100% - 390px);min-height:1200px;border-left:1px solid #DCDCE6;}}/*!sc*/ data-styled.g109[id="MainPageView__ArticleWrapper-sc-14h9rne-2"]{content:"esCOem,"}/*!sc*/ .aJUTJ{margin-bottom:25px;font-size:4.6rem;line-height:5.4rem;-webkit-hyphens:auto;-moz-hyphens:auto;-ms-hyphens:auto;hyphens:auto;}/*!sc*/ data-styled.g110[id="MainPageView__ArticleTitle-sc-14h9rne-3"]{content:"aJUTJ,"}/*!sc*/ .kYAfPS{margin-bottom:25px;display:inline-block;}/*!sc*/ data-styled.g111[id="MainPageView__ArticleDate-sc-14h9rne-4"]{content:"kYAfPS,"}/*!sc*/ </style></head><meta charSet="UTF-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="shortcut icon" type="image/x-icon" href="https://cdn.trustpilot.net/brand-assets/1.5.0/favicons/favicon.ico"/><link rel="manifest" href="/manifest.json"/><meta name="application-name" content="Trustpilot"/><meta name="theme-color" content="#000032"/><link rel="apple-touch-icon" sizes="180x180" href="https://cdn.trustpilot.net/brand-assets/1.5.0/favicons/apple-touch-icon.png"/><link rel="icon" type="image/png" sizes="32x32" href="https://cdn.trustpilot.net/brand-assets/1.5.0/favicons/favicon-32x32.png"/><link rel="icon" type="image/png" sizes="16x16" href="https://cdn.trustpilot.net/brand-assets/1.5.0/favicons/favicon-16x16.png"/><link rel="mask-icon" href="https://cdn.trustpilot.net/brand-assets/1.9.0/favicons/safari-pinned-tab.svg" color="#00b67a"/><meta name="apple-mobile-web-app-title" content="Trustpilot"/><meta name="msapplication-TileColor" content="#000032"/><meta name="msapplication-config" content="https://cdn.trustpilot.net/assets/browserconfig.xml"/><script> /* 'Disable' Segments Querystring API */ (function() { var os = location.search; var ns = os.length ? '?'+os.substring(1).split('&').filter(function(param){return !/^ajs_(aid|event|uid)=/i.test(param);}).join('&') : ''; if (typeof window.history === 'object' && os !== ns) { window.history.replaceState({}, '', location.pathname + ns) } })(); /* Segment snippet */ !function(){var analytics=window.analytics=window.analytics||[];if(!analytics.initialize)if(analytics.invoked)window.console&&console.error&&console.error("Segment snippet included twice.");else{analytics.invoked=!0;analytics.methods=["trackSubmit","trackClick","trackLink","trackForm","pageview","identify","reset","group","track","ready","alias","debug","page","once","off","on","addSourceMiddleware","addIntegrationMiddleware","setAnonymousId","addDestinationMiddleware"];analytics.factory=function(e){return function(){var t=Array.prototype.slice.call(arguments);t.unshift(e);analytics.push(t);return analytics}};for(var e=0;e<analytics.methods.length;e++){var key=analytics.methods[e];analytics[key]=analytics.factory(key)}analytics.load=function(key,e){var t=document.createElement("script");t.type="text/javascript";t.async=!0;t.src="https://cdn.segment.com/analytics.js/v1/" + key + "/analytics.min.js";var n=document.getElementsByTagName("script")[0];n.parentNode.insertBefore(t,n);analytics._loadOptions=e}; analytics._writeKey="wwRcnXJ81LxPMlovjwlZofeZFwJzmnYG"; analytics.SNIPPET_VERSION="4.15.2"; }}(); </script><script> (function(h){ h.hj=h.hj||function(){(h.hj.q=h.hj.q||[]).push(arguments)}; h._hjSettings={hjid:391767,hjsv:6}; })(window); </script><script type="text/plain" src="https://static.hotjar.com/c/hotjar-391767.js?sv=6" class="optanon-category-C0002"></script><link rel="preconnect" href="https://cdn.trustpilot.net/" crossorigin=""/><link rel="preconnect" href="https://api.amplitude.com/" crossorigin=""/><link rel="preconnect" crossorigin=""/><link rel="prefetch" href="https://cdn.segment.com/analytics.js/v1/wwRcnXJ81LxPMlovjwlZofeZFwJzmnYG/analytics.min.js"/><link rel="prefetch" href="https://static.hotjar.com/c/hotjar-391767.js?sv=6"/><link rel="preconnect" href="https://cdn.cookielaw.org" crossorigin=""/><link rel="preconnect" href="https://geolocation.onetrust.com" crossorigin=""/><script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" type="application/javascript" charSet="UTF-8" data-language="en-US" data-domain-script="84cb5c09-05e4-488b-b71c-2fe171dca5e5"></script><script> function OptanonWrapper() { var event = new CustomEvent("OptanonWrapper"); document.dispatchEvent(event); }</script><style> @font-face { font-family: 'TrustpilotDefaultFont'; font-display: swap; font-style: normal; font-weight: 400; src: local('Helvetica Neue Regular'), url('https://cdn.trustpilot.net/brand-assets/4.1.0/fonts/trustpilot-default-font-regular.woff2') format("woff2"), url('https://cdn.trustpilot.net/brand-assets/4.1.0/fonts/trustpilot-default-font-regular.woff') format("woff"); } @font-face { font-family: 'TrustpilotDefaultFont'; font-display: swap; font-weight: 500; src: local('Helvetica Neue Medium'), url('https://cdn.trustpilot.net/brand-assets/4.1.0/fonts/trustpilot-default-font-medium.woff2') format("woff2"), url('https://cdn.trustpilot.net/brand-assets/4.1.0/fonts/trustpilot-default-font-medium.woff') format("woff"); } @font-face { font-family: 'TrustpilotDefaultFont'; font-display: swap; font-weight: 700; src: local('Helvetica Neue Bold'), url('https://cdn.trustpilot.net/brand-assets/4.1.0/fonts/trustpilot-default-font-bold.woff2') format("woff2"), url('https://cdn.trustpilot.net/brand-assets/4.1.0/fonts/trustpilot-default-font-bold.woff') format("woff"); } @font-face { font-family: 'Trustpilot Display'; src: url('https://cdn.trustpilot.net/brand-assets/4.2.0/fonts/trustpilot-display-extrablack.woff2') format("woff2"), url('https://cdn.trustpilot.net/brand-assets/4.2.0/fonts/trustpilot-display-extrablack.woff') format("woff"); } } </style><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/favicon-16x16.png" sizes="16x16"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/favicon-32x32.png" sizes="32x32"/><link rel="apple-touch-icon" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-60x60.png" sizes="60x60"/><link rel="apple-touch-icon" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-76x76.png" sizes="76x76"/><link rel="apple-touch-icon" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-120x120.png" sizes="120x120"/><link rel="apple-touch-icon" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-152x152.png" sizes="152x152"/><link rel="apple-touch-icon" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-180x180.png" sizes="180x180"/><link rel="apple-touch-icon-precomposed" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-60x60-precomposed.png" sizes="60x60"/><link rel="apple-touch-icon-precomposed" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-76x76-precomposed.png" sizes="76x76"/><link rel="apple-touch-icon-precomposed" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-120x120-precomposed.png" sizes="120x120"/><link rel="apple-touch-icon-precomposed" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-152x152-precomposed.png" sizes="152x152"/><link rel="apple-touch-icon-precomposed" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-180x180-precomposed.png" sizes="180x180"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-60x60.png" sizes="60x60"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-76x76.png" sizes="76x76"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-120x120.png" sizes="120x120"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-152x152.png" sizes="152x152"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon-180x180.png" sizes="180x180"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/android-chrome-192x192.png" sizes="192x192"/><link rel="icon" type="image/png" href="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/android-chrome-512x512.png" sizes="512x512"/><meta name="msapplication-TileImage" content="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/mstile-150x150.png"/><meta itemProp="thumbnailUrl" content="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon.png"/><meta itemProp="image" content="https://cdn.trustpilot.net/brand-assets/1.6.0/favicons/apple-touch-icon.png"/><meta http-equiv="content-language" content="en-US"/><meta content="Trustpilot" property="og:site_name"/><meta content="summary" name="twitter:card"/><meta name="theme-color" content="#000032"/><meta name="apple-mobile-web-app-title" content="Trustpilot"/><meta name="mobile-web-app-capable" content="yes"/><meta name="msapplication-navbutton-color" content="#000032"/><meta name="msapplication-TileColor" content="#000032"/><link rel="preconnect" href="https://cdn.trustpilot.net/" crossorigin="true"/><link rel="preconnect" href="https://cdn.segment.com" crossorigin="true"/><link rel="preconnect" href="https://cdn.cookielaw.org" crossorigin="true"/><link rel="preconnect" href="https://geolocation.onetrust.com" crossorigin="true"/><link rel="preconnect" href="https://widget.trustpilot.com" crossorigin="true"/><meta name="zd-site-verification" content="ldo5t7wg1fclpvuy4hnwg"/><style> html { -webkit-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: greyscale; -ms-text-size-adjust: 100%; -ms-overflow-style: scrollbar; -webkit-tap-highlight-color: transparent; font-size: 62.5%; } @-ms-viewport { width: device-width; } html, body { margin: 0; width: 100%; height: 100%; min-width: 320px; min-height: 100%; -webkit-overflow-scrolling: touch; } body { font-family: TrustpilotDefaultFont, Arial, sans-serif; font-size: 1.6rem; font-weight: 400; font-style: normal; line-height: 2.4rem; color: #000032; text-align: left; } /* BOOTSTRAP REBOOT/RESET */ *, *::before, *::after { box-sizing: border-box; } article, aside, dialog, figcaption, figure, footer, header, hgroup, main, nav, section { display: block; } [tabindex="-1"]:focus { outline: 0 !important; } hr { box-sizing: content-box; height: 0; overflow: visible; } h1, h2, h3, h4, h5, h6 { margin: 0 0 .5rem; } p { margin-bottom: 1rem; } p:last-child { margin-bottom: 0; } abbr[title], abbr[data-original-title] { text-decoration: underline; -webkit-text-decoration: underline dotted; text-decoration: underline dotted; cursor: help; border-bottom: 0; } address { margin-bottom: 1rem; font-style: normal; line-height: inherit; } dt { font-weight: 700; } dd { margin-left: 0; } blockquote { margin: 0 0 1rem; } dfn { font-style: italic; } b, strong { font-weight: 700; } small { font-size: 80%; } sub, sup { position: relative; font-size: 75%; line-height: 0; vertical-align: baseline; } sub { bottom: -.25em; } sup { top: -.5em; } a { color: blue; text-decoration: none; background-color: transparent; -webkit-text-decoration-skip: objects; } a:hover { text-decoration: none; } pre, code, kbd, samp { font-family: monospace, monospace; font-size: 1em; } pre { margin-top: 0; margin-bottom: 1rem; overflow: auto; -ms-overflow-style: scrollbar; } figure { margin: 0 0 1rem; } img { vertical-align: middle; border-style: none; } svg:not(:root) { overflow: hidden; } table { border-collapse: collapse; } caption { padding-top: 0.75rem; padding-bottom: 0.75rem; color: #6c757d; text-align: left; caption-side: bottom; } th { text-align: inherit; } label { display: inline-block; } button { border-radius: 0; } button:focus { outline: 1px dotted; outline: 5px auto -webkit-focus-ring-color; } input, button, select, optgroup, textarea { margin: 0; font-family: inherit; font-size: inherit; line-height: inherit; } button, input { overflow: visible; } button, select { text-transform: none; } button, html [type="button"], [type="reset"], [type="submit"] { -webkit-appearance: button; } button::-moz-focus-inner, [type="button"]::-moz-focus-inner, [type="reset"]::-moz-focus-inner, [type="submit"]::-moz-focus-inner { padding: 0; border-style: none; } input[type="radio"], input[type="checkbox"] { box-sizing: border-box; padding: 0; } input[type="date"], input[type="time"], input[type="datetime-local"], input[type="month"] { -webkit-appearance: listbox; } textarea { overflow: auto; resize: vertical; } fieldset { min-width: 0; padding: 0; margin: 0; border: 0; } legend { display: block; width: 100%; max-width: 100%; padding: 0; margin-bottom: .5rem; font-size: 1.5rem; line-height: inherit; color: inherit; white-space: normal; } progress { vertical-align: baseline; } [type="number"]::-webkit-inner-spin-button, [type="number"]::-webkit-outer-spin-button { height: auto; } [type="search"] { outline-offset: -2px; -webkit-appearance: none; } [type="search"]::-webkit-search-cancel-button, [type="search"]::-webkit-search-decoration { -webkit-appearance: none; } ::-webkit-file-upload-button { font: inherit; -webkit-appearance: button; } output { display: inline-block; } summary { display: list-item; cursor: pointer; } template { display: none; } [hidden] { display: none !important; } ul li, ol li { line-height: 2; } </style><body class="_document__PageBody-sc-s2dfmn-0 bJDwBH"><div id="__next"><div class="BaseLayout__PageWrapper-sc-csgc5e-0 dFeHfK"><nav class="NavigationBasic__HeaderWrapper-sc-17cuwb2-0 dIsMrb NavigationLegal__StyledNavBasic-sc-yucq8u-0 kSOjzi"><div class="NavigationBasic__HeaderInner-sc-17cuwb2-1 hRHFAn"><div class="NavigationBasic__LogoMenuContainer-sc-17cuwb2-2 fEAtVS"><a href="/" data-action="logo"><img src="https://cdn.trustpilot.net/brand-assets/4.1.0/logo-white.svg" alt="Trustpilot Logo" title="Trustpilot Logo" height="34" width="138"/></a><div class="NavigationBasic__MenuToggleButton-sc-17cuwb2-5 hbfCpX">Menu<div class="NavigationBasic__HamburgerMenuHolder-sc-17cuwb2-6 dBqZGd"><span class="NavigationBasic__DashIconInBurgerMenu-sc-17cuwb2-7 NavigationBasic__TopDashIcon-sc-17cuwb2-8 cluYTy elLrMW"></span><span class="NavigationBasic__DashIconInBurgerMenu-sc-17cuwb2-7 NavigationBasic__MiddleDashIcon-sc-17cuwb2-9 cluYTy docMBJ"></span><span class="NavigationBasic__DashIconInBurgerMenu-sc-17cuwb2-7 NavigationBasic__BottomDashIcon-sc-17cuwb2-10 cluYTy jaOkCv"></span></div></div></div><div class="NavigationBasic__HeaderLinks-sc-17cuwb2-3 bPKQtl"><div class="NavigationBasic__HeaderLinkList-sc-17cuwb2-4 ehrXFw"><a data-action="for-reviewers" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 NavigationLinks__NavLink-sc-6ydh99-0 hIgtjk gNvXpc" href="/for-reviewers/guidelines-for-reviewers">For Reviewers</a><a data-action="for-businesses" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 NavigationLinks__NavLink-sc-6ydh99-0 hIgtjk gNvXpc" href="/for-businesses/guidelines-for-businesses">For Businesses</a><a data-action="for-everyone" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 NavigationLinks__NavLink-sc-6ydh99-0 hIgtjk gNvXpc" href="/for-everyone/code-of-ethics">For Everyone</a><a data-action="contact" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 NavigationLinks__NavButton-sc-6ydh99-1 hIgtjk dBbYsD" href="/contact">Contact</a></div></div></div></nav><div class="layout_wrapper__s2pss"><main role="main" class="layout_content__o0ojo"><div class="Background__StyledBackground-sc-budbx4-0 hCXBES"><div class="Spacing-sc-nd6fy-0 cBjviZ"><div class="MainPageView__Wrapper-sc-14h9rne-0 dfojGP"><nav class="Sidebar__SidebarWrapper-sc-1m8vexl-0 qMjIk MainPageView__AlignedSidebar-sc-14h9rne-1 eeqEim" aria-label="Secondary navigation"><div class="DropDown__DropDownContainer-sc-14dp86x-0 dAAORj Sidebar__SpacedDropdown-sc-1m8vexl-1 bprCje"><button class="DropDown__DropDownSelectedItem-sc-14dp86x-2 hhstbJ"></button><span class="DropDown__DropDownArrowWrapper-sc-14dp86x-4 jWHHsB"><svg xmlns="http://www.w3.org/2000/svg" width="9" height="9" viewBox="0 0 56 30" role="img" aria-hidden="true"><path d="M0 0l28 30L56 0z" fill="#000232" fill-rule="evenodd"></path></svg></span></div><div class="Sidebar__SidebarSection-sc-1m8vexl-2 iKVsVX"><span class="Headers__Heading-sc-1erae96-0 Sidebar__SidebarTitle-sc-1m8vexl-3 ewKjTn bfhEga">For Reviewers</span><ul><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-reviewers/guidelines-for-reviewers">Guidelines for Reviewers</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-reviewers/end-user-privacy-terms">Privacy Policy</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-reviewers/terms-of-use-for-consumers">Terms of Use for Consumers</a></li></ul></div><div class="Sidebar__SidebarSection-sc-1m8vexl-2 iKVsVX"><span class="Headers__Heading-sc-1erae96-0 Sidebar__SidebarTitle-sc-1m8vexl-3 ewKjTn bfhEga">For Businesses</span><ul><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/guidelines-for-businesses">Guidelines for Business</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/terms-of-use-and-sale-for-businesses">Terms of Use and Sale for Businesses</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/data-processing-agreement">Data Processing Agreement</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/subprocessors">Subprocessors</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/us-privacy-laws-supplement">U.S. Privacy Laws Supplement</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/hipaa-business-associate-addendum">HIPAA Business Associate Addendum</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/business-privacy-policy">Privacy Policy</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/content-refresh-guidelines">Content Refresh Guidelines</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/legal-brand-guidelines">Legal Brand Guidelines</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-businesses/seo-requirements-for-partners">SEO requirements for partners</a></li></ul></div><div class="Sidebar__SidebarSection-sc-1m8vexl-2 iKVsVX"><span class="Headers__Heading-sc-1erae96-0 Sidebar__SidebarTitle-sc-1m8vexl-3 ewKjTn bfhEga">For Everyone</span><ul><li class="Sidebar__SidebarLink-sc-1m8vexl-4 jTEfPX"><a href="/for-everyone/code-of-ethics">Code of Ethics</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/action-we-take">Action We Take</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/modern-slavery-and-human-trafficking-statement">Modern Slavery and Human Trafficking Statement</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/diversity-equity-and-inclusion-policy">Diversity, Equity and Inclusion Policy</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/anti-bribery-and-corruption-policy">Anti-Bribery & Corruption Policy</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/modern-slavery-code-of-conduct">Modern Slavery Code of Conduct</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/copyright">Copyright Dispute Policy</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/cookie-policy">Cookie Policy</a></li><li class="Sidebar__SidebarLink-sc-1m8vexl-4 hepPHk"><a href="/for-everyone/accessibility-statement">Accessibility Statement</a></li></ul></div></nav><div data-test="legal-article-content" class="MainPageView__ArticleWrapper-sc-14h9rne-2 esCOem"><div class="Spacing-sc-nd6fy-0 ksweoe"><h1 class="Headers__Heading-sc-1erae96-0 Headers__H1-sc-1erae96-2 MainPageView__ArticleTitle-sc-14h9rne-3 ewKjTn gmBGum aJUTJ">Code of Ethics</h1><span class="MainPageView__ArticleDate-sc-14h9rne-4 kYAfPS"> June 2024</span></div><div class="Spacing-sc-nd6fy-0 ksweoe"><div class="RichText__RichtextWrapper-sc-lgc1a-5 hLVOWc"><div class="RichText__ResourceSpacing-sc-lgc1a-3 byhzIm"><div class="Spacing-sc-nd6fy-0 ResourceImage__Wrapper-sc-10dgg24-1 lfbnYG glCVDq"><div class="react-aspect-ratio-placeholder" style="max-width:1302px;width:100%;--aspect-ratio:(1.85/1)"><img alt="For Everyone BIG NEW" sizes="(min-width: 992px) 40vw, 75vw" srcSet="https://images.ctfassets.net/b7g9mrbfayuu/ISsHyrhiprBk5Z3h4wey9/76983297d4a4abc54f52fe4dd0c4c501/legal_for_everyone_BIG_NEW.png?q=80&w=256&fm=webp 256w, https://images.ctfassets.net/b7g9mrbfayuu/ISsHyrhiprBk5Z3h4wey9/76983297d4a4abc54f52fe4dd0c4c501/legal_for_everyone_BIG_NEW.png?q=80&w=384&fm=webp 384w, https://images.ctfassets.net/b7g9mrbfayuu/ISsHyrhiprBk5Z3h4wey9/76983297d4a4abc54f52fe4dd0c4c501/legal_for_everyone_BIG_NEW.png?q=80&w=640&fm=webp 640w, https://images.ctfassets.net/b7g9mrbfayuu/ISsHyrhiprBk5Z3h4wey9/76983297d4a4abc54f52fe4dd0c4c501/legal_for_everyone_BIG_NEW.png?q=80&w=750&fm=webp 750w, https://images.ctfassets.net/b7g9mrbfayuu/ISsHyrhiprBk5Z3h4wey9/76983297d4a4abc54f52fe4dd0c4c501/legal_for_everyone_BIG_NEW.png?q=80&w=828&fm=webp 828w, https://images.ctfassets.net/b7g9mrbfayuu/ISsHyrhiprBk5Z3h4wey9/76983297d4a4abc54f52fe4dd0c4c501/legal_for_everyone_BIG_NEW.png?q=80&w=1080&fm=webp 1080w, https://images.ctfassets.net/b7g9mrbfayuu/ISsHyrhiprBk5Z3h4wey9/76983297d4a4abc54f52fe4dd0c4c501/legal_for_everyone_BIG_NEW.png?q=80&w=1200&fm=webp 1200w, https://images.ctfassets.net/b7g9mrbfayuu/ISsHyrhiprBk5Z3h4wey9/76983297d4a4abc54f52fe4dd0c4c501/legal_for_everyone_BIG_NEW.png?q=80&w=1920&fm=webp 1920w, https://images.ctfassets.net/b7g9mrbfayuu/ISsHyrhiprBk5Z3h4wey9/76983297d4a4abc54f52fe4dd0c4c501/legal_for_everyone_BIG_NEW.png?q=80&w=2048&fm=webp 2048w, https://images.ctfassets.net/b7g9mrbfayuu/ISsHyrhiprBk5Z3h4wey9/76983297d4a4abc54f52fe4dd0c4c501/legal_for_everyone_BIG_NEW.png?q=80&w=3840&fm=webp 3840w" src="https://images.ctfassets.net/b7g9mrbfayuu/ISsHyrhiprBk5Z3h4wey9/76983297d4a4abc54f52fe4dd0c4c501/legal_for_everyone_BIG_NEW.png?q=80&w=3840&fm=webp" decoding="async" data-nimg="fill" loading="lazy" style="position:absolute;height:100%;width:100%;left:0;top:0;right:0;bottom:0;color:transparent"/></div></div></div><div class="Headers__HeaderSpacing-sc-1erae96-8 izctnJ"><h2 class="Headers__Heading-sc-1erae96-0 Headers__H2-sc-1erae96-3 ewKjTn hLYXfs">Introduction & purpose</h2></div><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Trustpilot Group plc and its group companies (together referred to as "<b>Trustpilot</b>", "<b>we</b>", "<b>our</b>" or “<b>us</b>”) are committed to doing business in an honest and ethical manner. <br/><br/>This Code of Ethics reflects our commitment to conduct business with the highest ethical standards, based on Trustpilot’s core values and guiding principles which aim to help everyone do the right thing, even when it’s hard — setting a clear expectation for ourselves and others regarding appropriate standards of conduct. </p><div class="Headers__HeaderSpacing-sc-1erae96-8 izctnJ"><h2 class="Headers__Heading-sc-1erae96-0 Headers__H2-sc-1erae96-3 ewKjTn hLYXfs">Who is covered by this policy?</h2></div><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">This policy applies globally to everyone who works for us, uses our platform or services, or does business with us (our “<b>community</b>”).<br/><br/>We train and require the people who work for us to act in a way that reflects strong ethical judgement, promotes trust, and lives up to our values. We expect the same standard of conduct from everyone in our community. </p><div class="Headers__HeaderSpacing-sc-1erae96-8 izctnJ"><h2 class="Headers__Heading-sc-1erae96-0 Headers__H2-sc-1erae96-3 ewKjTn hLYXfs">Trustpilot’s values</h2></div><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Trustpilot’s vision is to be the universal symbol of trust. Central to achieving this are our values, which are at the core of who we are and guide us in how we behave, make decisions, communicate, and execute all that we do.</p><ul style="list-style-type:disc"><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO"><b>We start with the customer.</b></p><ul style="list-style-type:disc"><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We obsess over consumer and business problems, using trust as our guide.</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Our customers aren’t just the businesses that pay us, they are the readers, the reviewers, and the businesses that use us for free too.<br/></p></li></ul></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO"><b>We act with integrity.</b></p><ul style="list-style-type:disc"><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We do the right thing, even when it’s hard.</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We’re built on trust, so we act with integrity in every big and small thing we do.</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We don’t build or store public trust, we earn it by delivering on our promises and behaving in line with our vision. <br/></p></li></ul></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO"><b>We are positively human.</b></p><ul style="list-style-type:disc"><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We care about each other and embrace diversity.</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Positively is about emphasis, not about being positive all the time. In other words, we really mean it - we’re human. And we see being human as an important, positive quality of our culture.<br/></p></li></ul></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO"><b>We make it happen.</b></p><ul style="list-style-type:disc"><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We deliver on commitments to drive impact.</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We’re not just checking off the next task on our to-do list. We believe in delivering on commitments that get us closer to achieving our mission: Trustpilot everywhere. <br/></p></li></ul></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO"><b>We win together.</b></p><ul style="list-style-type:disc"><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We’re one team, externally competitive but internally collaborative.</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We help people collaborate so they can shape and improve their world.</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Working together to make things better is our mindset, as well as the unique value of our platform. We acknowledge that we perform best when we embrace each other’s strengths and share candid and caring feedback to help each other grow.<br/></p></li></ul></li></ul><div class="Headers__HeaderSpacing-sc-1erae96-8 izctnJ"><h2 class="Headers__Heading-sc-1erae96-0 Headers__H2-sc-1erae96-3 ewKjTn hLYXfs">Guiding principles</h2></div><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">These guiding principles are intended to help you understand what’s expected of you and how to put our values into practice.</p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO"><b>We start with the customer.</b><i><br/>We obsess over consumer and business problems, using trust as our guide.</i></p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">In practice, this means we…</p><ul style="list-style-type:disc"><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">do not compromise on trust;</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">understand our customers; and</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">delight our customers.</p></li></ul><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We uphold the highest standards of trustworthy behaviour, never wavering in our commitment to Trust. Every member <i>of</i> our community is expected to act in a way that builds trust <i>in</i> our community. </p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Trust serves as our compass in everything that we do, guiding our approach to resolving both business and consumer problems. </p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Our customers are not only paying businesses but also include readers, reviewers, and businesses using our services without charge. We always put our customers first, we are dedicated to understanding their needs and we always strive to surpass their expectations.</p><div class="Headers__HeaderSpacing-sc-1erae96-8 izctnJ"><h2 class="Headers__Heading-sc-1erae96-0 Headers__H2-sc-1erae96-3 ewKjTn hLYXfs"><b>We act with integrity.</b></h2></div><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO"><i>We do the right thing, even when it’s hard.</i></p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">In practice, this means we…</p><ul style="list-style-type:disc"><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">match words with actions;</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">assume best intent; and</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">are transparent wherever possible.</p></li></ul><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We expect everyone in our community to not only strive to set the highest standards in trustworthy behaviour, but to also conduct themselves in compliance with applicable laws and regulations, and to use sound judgement and common sense. </p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Those who work for us are also expected to act in a way that builds trust in our business and furthers our reputation — both internally and beyond the workplace, including online, on social media, and at work-related events. This includes complying with our Anti-Bribery & Corruption Policy, Alcohol, Drug & Substance Misuse Policy and other internal policies and procedures.</p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We never do business at the expense of our ethics or by compromising our values. This includes ensuring that we carry out our work and present our business, products and services in a fair, transparent and honest way — and that we are genuine and professional when dealing with others. </p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We are objective and independent of both consumers and businesses — and we should avoid actual or perceived conflicts of interest.</p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Being trustworthy also means being reliable and delivering on promises. This includes protecting confidential information about us or others, and handling personal data and using IT systems responsibly in line with our policies.</p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We encourage trustworthy behaviour among our colleagues, hold each other accountable, and speak up if we notice a problem.</p><div class="Headers__HeaderSpacing-sc-1erae96-8 izctnJ"><h2 class="Headers__Heading-sc-1erae96-0 Headers__H2-sc-1erae96-3 ewKjTn hLYXfs"><b>We are positively human.</b></h2></div><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO"><i>We care about each other and embrace diversity.</i></p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">In practice, this means we…</p><ul style="list-style-type:disc"><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">are genuine and respectful;</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">value difference; and</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">charge our culture with fun.</p></li></ul><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Behind every review is a real human experience. We therefore expect everyone to treat each other with respect, and to act in a genuine, responsible and professional manner. We don’t tolerate aggressive behaviour, coercive language, abuse or threats, and any unlawful conduct will be reported to relevant authorities.</p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We are considerate of each other’s well-being as well as our own, and are committed to creating an inclusive, supportive and safe working environment for everyone.</p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We value diversity and equal opportunity, and aim to foster a healthy, positive, safe and inclusive environment. We do not tolerate harassment, unlawful discrimination, bullying — whether at work, work-related events or outside the workplace. We treat everyone with dignity and respect — and offer everyone the opportunity to develop their potential. </p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We expect everyone who works for us to read and understand their local Non-Discrimination & Anti-Harassment Policy and our Diversity, Equity & Inclusion Policy, and to speak up about actual or suspected breaches.</p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We expect all users of our platform to play nice and be respectful contributors to our community. Hateful, discriminatory and illegal behaviour is prohibited, as set out in more detail in our <a target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers">Guidelines for Reviewers </a>and <a target="_blank" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://legal.trustpilot.com/for-businesses/guidelines-for-businesses">Guidelines for Businesses</a>.<br/><br/>Anyone doing business with us is expected to encourage and facilitate practices that promote equality and prevent discrimination and harassment.</p><div class="Headers__HeaderSpacing-sc-1erae96-8 izctnJ"><h2 class="Headers__Heading-sc-1erae96-0 Headers__H2-sc-1erae96-3 ewKjTn hLYXfs"><b>We make it happen.</b></h2></div><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO"><i>We deliver on commitments to drive impact.</i></p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">In practice, this means we…</p><ul style="list-style-type:disc"><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">have a bias for action;</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">own and learn from failure; and</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">aim high.</p></li></ul><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We are focused on accomplishing our goals and delivering on our commitments, which brings us closer to achieving our mission: Trustpilot everywhere. </p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We have high ambitions - this means we have a bias for taking action and learning along the way, rather than seeking out the perfect decision at every opportunity. We take ownership of tasks, undeterred by the potential for failure which we embrace as opportunities for growth and continued learning. </p><div class="Headers__HeaderSpacing-sc-1erae96-8 izctnJ"><h2 class="Headers__Heading-sc-1erae96-0 Headers__H2-sc-1erae96-3 ewKjTn hLYXfs"><b>We win together.</b></h2></div><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO"><i>We’re one team, externally competitive but internally collaborative.</i></p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">In practice, this means we…</p><ul style="list-style-type:disc"><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">share candid and caring feedback;</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">put the team ahead of ourselves; and</p></li><li><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">help and support one another.</p></li></ul><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We give ourselves the best chance of achieving our mission when we work together — embracing each other's strengths and supporting one another. </p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We don’t let our own personal interests cloud our judgement about what’s best for Trustpilot — both real and perceived conflicts of interest can be damaging to Trustpilot’s reputation and those in our community.</p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We give candid and caring feedback to help each other grow, and report incidents so that they can be addressed for the good of the business and those in our community. We look out for one another and never try to hide or cover up misconduct. </p><div class="Headers__HeaderSpacing-sc-1erae96-8 izctnJ"><h2 class="Headers__Heading-sc-1erae96-0 Headers__H2-sc-1erae96-3 ewKjTn hLYXfs">Failure to comply</h2></div><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Our Code of Ethics and policies support our core values and reflect what is important to us. We take breaches seriously and, depending on the severity, a breach of this Code of Ethics by anyone in our community may result in suspension or termination of our relationship with them — and potentially other legal and remedial actions available to Trustpilot. </p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Any employee that breaches this Code of Ethics may be subject to disciplinary action, up to and including termination of employment.</p><div class="Headers__HeaderSpacing-sc-1erae96-8 izctnJ"><h2 class="Headers__Heading-sc-1erae96-0 Headers__H2-sc-1erae96-3 ewKjTn hLYXfs">Reporting breaches or concerns</h2></div><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We are each responsible for our actions and for ensuring compliance with the Code of Ethics. We expect people who work for us to report any suspected or actual breaches of this Code of Ethics to their manager, People Business Partner or through our Speaking Up channels.</p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Our <a target="_blank" rel="noopener nofollow" class="Links__StyledLink-sc-nzv42-0 gfqgas Links__Link-sc-nzv42-1 hIgtjk" href="https://app.vaultplatform.com/7y21f9a6u5c/open-reporting"><u>Speaking Up platform</u></a> is available to everyone covered by this Code of Ethics and includes the ability to report anonymously. We take these concerns seriously and handle them promptly.</p><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">We do not tolerate retaliation against anyone who speaks openly about conduct they believe is unethical, illegal or against our Code of Ethics and policies — even if the concern isn’t substantiated, as long as they have not knowingly made a false report.</p><div class="Headers__HeaderSpacing-sc-1erae96-8 izctnJ"><h2 class="Headers__Heading-sc-1erae96-0 Headers__H2-sc-1erae96-3 ewKjTn hLYXfs">Changes to this policy</h2></div><p class="RichText__Paragraph-sc-lgc1a-2 ggfcvO">Trustpilot’s Corporate Services team is responsible for this Code of Ethics. This Code of Ethics will be reviewed at least annually. It may be amended at any time with the approval of Trustpilot Group plc’s board of directors. </p></div></div><div class="ScrollToTop__ScrollOutline-sc-1edy1ag-0 eyBlhB"><div class="Buttons__BaseButton-sc-169h683-0 Buttons__Button-sc-169h683-1 hdLlwM hejpap">Back to top</div></div></div></div></div></div></main><div class="bot-bait_botBait__a85IC"><a href="/end-of-the-line" rel="nofollow" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa">are you human?</a></div><footer class="footer_footer__jnpI4 footer_responsive__Qq8_T" role="contentinfo"><div class="footer_footerWrapper__X9Zn7"><div class="footer_logoContainer__aN5OP"><img class="footer_logo__lD_fJ" alt="Trustpilot reviews" src="https://cdn.trustpilot.net/brand-assets/1.1.0/logo-white.svg"/></div><section class="footer_countrySelectorSection__kjAkV" data-new-country-selector="true"><h3 class="footer_footerHeader__BsrfO">Choose country</h3><div class="footer_countrySelectorSectionWrapper__mJkXl"><dl class="country-selector_countrySelector__Hdzn9"><dt class="country-selector_buttonWrapper__ym_47"><button class="country-selector_button___MC9l" data-country-selector-link="true"><span class="flag_flag__29xka flag_us__kmwQ5"></span><span class="country-selector_countryName__xJd6T">United States</span><span class="country-selector_arrowWrapper__VrIx_"><svg viewBox="0 0 20 20" fill="black" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="8px" height="8px"><path fill-rule="evenodd" d="m0 5 10 10L20 5z"/></svg></span></button></dt><dd class="country-selector_dropdownWrapper__rXETn"><ul class="country-selector_dropdown___FiY1" data-country-dropdown="true"><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="da-DK" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_dk__WTD66"></span><span class="country-selector_countryName__xJd6T">Danmark</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="de-AT" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_at__MuGXM"></span><span class="country-selector_countryName__xJd6T">Österreich</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="de-CH" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_ch__7U1Az"></span><span class="country-selector_countryName__xJd6T">Schweiz</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="de-DE" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_de___sIU4"></span><span class="country-selector_countryName__xJd6T">Deutschland</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="en-AU" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_au__NgFH3"></span><span class="country-selector_countryName__xJd6T">Australia</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="en-CA" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_ca__IHCAX"></span><span class="country-selector_countryName__xJd6T">Canada</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="en-GB" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_gb__DXdwn"></span><span class="country-selector_countryName__xJd6T">United Kingdom</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="en-IE" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_ie__qQFew"></span><span class="country-selector_countryName__xJd6T">Ireland</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="en-NZ" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_nz__ZCQ5M"></span><span class="country-selector_countryName__xJd6T">New Zealand</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="en-US" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_us__kmwQ5"></span><span class="country-selector_countryName__xJd6T">United States</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="es-ES" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_es__v0S2Y"></span><span class="country-selector_countryName__xJd6T">España</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="fi-FI" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_fi__1Wr_U"></span><span class="country-selector_countryName__xJd6T">Suomi</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="fr-BE" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_be___7JBC"></span><span class="country-selector_countryName__xJd6T">Belgique</span></button><button role="link" class="country-selector_button___MC9l" lang="nl-BE" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_be___7JBC"></span><span class="country-selector_countryName__xJd6T">België</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="fr-FR" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_fr__UskR_"></span><span class="country-selector_countryName__xJd6T">France</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="it-IT" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_it__B7pwT"></span><span class="country-selector_countryName__xJd6T">Italia</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="ja-JP" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_jp__xAWms"></span><span class="country-selector_countryName__xJd6T">日本</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="nb-NO" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_no__5rhTz"></span><span class="country-selector_countryName__xJd6T">Norge</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="nl-NL" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_nl__pgPU0"></span><span class="country-selector_countryName__xJd6T">Nederland</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="pl-PL" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_pl__sW5yY"></span><span class="country-selector_countryName__xJd6T">Polska</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="pt-BR" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_br___atPD"></span><span class="country-selector_countryName__xJd6T">Brasil</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="pt-PT" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_pt__DroU5"></span><span class="country-selector_countryName__xJd6T">Portugal</span></button></li><li data-country-dropdown-list-item="true"><button role="link" class="country-selector_button___MC9l" lang="sv-SE" data-country-dropdown-link="true"><span class="flag_flag__29xka flag_se__Ek5pA"></span><span class="country-selector_countryName__xJd6T">Sverige</span></button></li></ul></dd></dl></div></section><section class="footer_section__U1AL6"><h3 class="footer_footerHeader__BsrfO">About</h3><ul class="footer_links__qMPsg"><li><a href="https://www.trustpilot.com/about" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">About us</a></li><li><a href="https://business.trustpilot.com/jobs" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Jobs</a></li><li><a href="https://www.trustpilot.com/contact" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Contact</a></li><li><a href="https://www.trustpilot.com/blog" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Blog</a></li><li><a href="https://www.trustpilot.com/trust/how-reviews-work" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">How Trustpilot works</a></li><li><a href="https://press.trustpilot.com" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Press</a></li><li><a href="https://investors.trustpilot.com" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Investor Relations</a></li></ul></section><section class="footer_section__U1AL6"><h3 class="footer_footerHeader__BsrfO">Community</h3><ul class="footer_links__qMPsg"><li><a href="https://www.trustpilot.com/trust" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Trust in reviews</a></li><li><a href="https://support.trustpilot.com" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Support Center</a></li><li><a href="https://www.trustpilot.com/users/connect" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Log in</a></li><li><a href="https://www.trustpilot.com/users/connect?signup=True" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Sign up</a></li><li><a href="https://chrome.google.com/webstore/detail/trustpilot/meagmjlgkihmljnchdjagbcgfclobkho" rel="noopener" target="_blank" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Chrome App</a></li></ul></section><section class="footer_section__U1AL6"><h3 class="footer_footerHeader__BsrfO">Businesses</h3><ul class="footer_links__qMPsg"><li><a href="https://business.trustpilot.com?utm_medium=consumer&utm_source=footer_link_trustpilot_business_site&utm_campaign=consumer_cta" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Trustpilot Business</a></li><li><a href="https://business.trustpilot.com/features?utm_medium=consumer&utm_source=footer_link_trustpilot_business_site_product_tour&utm_campaign=consumer_cta" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Products</a></li><li><a href="https://business.trustpilot.com/plans?utm_medium=consumer&utm_source=footer_link_trustpilot_business_site_plans&utm_campaign=consumer_cta" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Plans & Pricing</a></li><li><a href="https://businessapp.b2b.trustpilot.com/?locale=en-us&utm_medium=consumer&utm_source=footer_link_trustpilot_business_app_login&utm_campaign=consumer_cta" rel="nofollow" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Business Login</a></li><li><a href="https://business.trustpilot.com/reviews" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Blog for Business</a></li></ul></section><section class="footer_section__U1AL6"><h3 class="footer_footerHeader__BsrfO">Follow us on</h3><ul class="footer_links__qMPsg"><li class="social-media-icon-link_socialMediaIconLink__CQrTV"><a href="https://www.facebook.com/Trustpilot/" rel="noopener" name="Facebook-icon" target="_blank" aria-label="Facebook" class="link_internal__7XN06 link_wrapper__5ZJEx" title="Facebook" data-facebook-icon-link="true"><svg viewBox="0 0 16 16" fill="hsla(0,0%,100%,.6)" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="18px" height="18px"><g fill-rule="evenodd"><path class="bounds" d="M0 0h16v16H0z"/><path class="icon" fill-rule="nonzero" d="M12 5.246H9.565V4.085c0-.547.339-.674.577-.674h1.705V1.008L9.377 1c-2.24 0-2.665 1.792-2.665 2.939v1.307H5v2.439h1.712V15h2.853V7.685h2.197L12 5.246Z"/></g></svg></a></li><li class="social-media-icon-link_socialMediaIconLink__CQrTV"><a href="https://twitter.com/Trustpilot" rel="noopener" name="Twitter-icon" target="_blank" aria-label="Twitter" class="link_internal__7XN06 link_wrapper__5ZJEx" title="Twitter" data-twitter-icon-link="true"><svg viewBox="0 0 16 16" fill="hsla(0,0%,100%,.6)" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="18px" height="18px"><g fill-rule="evenodd"><path class="bounds" d="M0 0h16v16H0z"/><path class="icon" fill-rule="nonzero" d="M15 4.426c-.508.222-.936.23-1.39.01.586-.343.613-.584.824-1.234a5.766 5.766 0 0 1-1.8.676A2.858 2.858 0 0 0 10.566 3C9 3 7.73 4.244 7.73 5.777c0 .218.025.43.073.633a8.1 8.1 0 0 1-5.842-2.902c-.244.41-.384.888-.384 1.397 0 .964.5 1.813 1.26 2.311a2.874 2.874 0 0 1-1.283-.347v.035c0 1.345.977 2.467 2.274 2.723-.416.11-.854.128-1.28.048a2.832 2.832 0 0 0 2.647 1.928A5.783 5.783 0 0 1 1 12.753 8.144 8.144 0 0 0 5.345 14c5.214 0 8.064-4.231 8.064-7.901 0-.121-.002-.24-.008-.36.554-.39 1.22-.755 1.599-1.313"/></g></svg></a></li><li class="social-media-icon-link_socialMediaIconLink__CQrTV"><a href="https://www.instagram.com/trustpilot/" rel="noopener" name="Instagram-icon" target="_blank" aria-label="Instagram" class="link_internal__7XN06 link_wrapper__5ZJEx" title="Instagram" data-instagram-icon-link="true"><svg viewBox="0 0 16 16" fill="hsla(0,0%,100%,.6)" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="18px" height="18px"><g fill-rule="evenodd"><path d="M7.997.005C5.825.005 5.553.014 4.7.052 3.85.089 3.268.22 2.76.412a3.935 3.935 0 0 0-1.417.893c-.444.431-.718.863-.922 1.373-.198.492-.333 1.056-.372 1.88C.01 5.384 0 5.648 0 7.752c0 2.105.01 2.368.048 3.195.039.824.174 1.388.372 1.88.204.51.478.942.922 1.373.445.43.89.695 1.417.893.509.192 1.09.323 1.941.36.853.038 1.125.047 3.297.047s2.445-.009 3.298-.047c.851-.037 1.432-.168 1.941-.36a3.936 3.936 0 0 0 1.417-.893c.444-.431.718-.863.922-1.373.198-.492.333-1.056.372-1.88.039-.827.048-1.09.048-3.195 0-2.104-.01-2.368-.048-3.194-.039-.824-.174-1.388-.372-1.88a3.788 3.788 0 0 0-.922-1.373 3.935 3.935 0 0 0-1.417-.893c-.509-.192-1.09-.323-1.941-.36-.853-.038-1.126-.047-3.298-.047Zm0 1.396c2.136 0 2.389.008 3.232.045.78.034 1.203.16 1.485.267.373.14.64.308.92.58.28.27.453.529.598.89.11.273.24.683.275 1.439.039.817.047 1.062.047 3.13 0 2.07-.008 2.314-.047 3.131-.035.756-.166 1.166-.275 1.439-.145.361-.318.62-.598.89-.28.272-.547.44-.92.58-.282.106-.705.232-1.485.267-.843.037-1.096.045-3.232.045-2.135 0-2.388-.008-3.231-.045-.78-.035-1.203-.16-1.485-.267a2.487 2.487 0 0 1-.92-.58 2.395 2.395 0 0 1-.598-.89c-.11-.273-.24-.683-.275-1.439-.039-.817-.047-1.062-.047-3.13 0-2.07.008-2.314.047-3.131.035-.756.165-1.166.275-1.439.145-.361.318-.62.598-.89.28-.272.546-.44.92-.58.282-.106.705-.233 1.485-.267.843-.037 1.096-.045 3.231-.045Z" mask="url(#mask-2)"/><path d="M8 10.75a2.75 2.75 0 1 1 0-5.5 2.75 2.75 0 0 1 0 5.5Zm0-6.985a4.235 4.235 0 1 0 0 8.47 4.235 4.235 0 0 0 0-8.47ZM13.176 3.765a.941.941 0 1 1-1.882 0 .941.941 0 0 1 1.882 0"/></g></svg></a></li><li class="social-media-icon-link_socialMediaIconLink__CQrTV"><a href="https://www.linkedin.com/company/trustpilot/" rel="noopener" name="LinkedIn-icon" target="_blank" aria-label="LinkedIn" class="link_internal__7XN06 link_wrapper__5ZJEx" title="LinkedIn" data-linkedin-icon-link="true"><svg viewBox="0 0 16 16" fill="hsla(0,0%,100%,.6)" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="18px" height="18px"><g fill-rule="evenodd"><path class="bounds" d="M0 0h16v16H0z"/><path class="icon" fill-rule="nonzero" d="M10.672 8.571c-.683 0-1.236.54-1.236 1.206V14H6.344s.037-7.239 0-7.842h3.092v.896s.957-.87 2.435-.87c1.83 0 3.129 1.292 3.129 3.802V14h-3.091V9.777c0-.666-.554-1.206-1.237-1.206Zm-7.116-3.62h-.018C2.604 4.952 2 4.24 2 3.456 2 2.653 2.623 2 3.575 2s1.538.674 1.556 1.476c0 .784-.604 1.476-1.575 1.476ZM5.108 14H2.017V6.158h3.091V14Z"/></g></svg></a></li><li class="social-media-icon-link_socialMediaIconLink__CQrTV"><a href="https://www.youtube.com/c/trustpilotreviews" rel="noopener" name="Youtube-icon" target="_blank" aria-label="Youtube" class="link_internal__7XN06 link_wrapper__5ZJEx" title="Youtube" data-youtube-icon-link="true"><svg viewBox="0 0 16 16" fill="hsla(0,0%,100%,.6)" class="icon_icon__ECGRl" xmlns="http://www.w3.org/2000/svg" width="18px" height="18px"><g fill-rule="evenodd"><path fill-opacity="0" fill-rule="nonzero" d="M0 0h16v16H0z"/><path d="M5.334 9.835V5.898c0-.453.533-.805 1.023-.562l3.947 1.968a.619.619 0 0 1 0 1.126l-3.947 1.967c-.49.244-1.023-.109-1.023-.562M15.579 3.25a1.003 1.003 0 0 0-.865-.812 51.728 51.728 0 0 0-13.428 0c-.44.057-.787.384-.865.812-.561 3.064-.561 6.17 0 9.233.078.428.425.756.865.813a51.658 51.658 0 0 0 13.428 0c.44-.057.788-.384.865-.813.562-3.063.56-6.17 0-9.233"/></g></svg></a></li></ul></section><div class="footer_legal__b5wpP"><ul class="footer_links__qMPsg footer_linksHorizontalWhenPossible__48psW"><li><a href="https://legal.trustpilot.com" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Legal</a></li><li><a href="https://legal.trustpilot.com/end-user-privacy-terms" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Privacy Policy</a></li><li><a href="https://legal.trustpilot.com/for-reviewers/end-user-terms-and-conditions" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Terms & Conditions</a></li><li><a href="https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Guidelines for Reviewers</a></li><li><a href="https://status.trustpilot.com/" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">System status</a></li><li><a href="https://legal.trustpilot.com/for-everyone/modern-slavery-and-human-trafficking-statement" target="_self" class="link_internal__7XN06 typography_typography__QgicV typography_weight-inherit__iX6Fc typography_fontstyle-inherit__ly_HV link_notUnderlined__szqki link_blue__XBqGa footer-link_footerLink__9LkR_">Modern Slavery Statement</a></li></ul><div class="footer_copyrightNotice__hiLk8">© 2024 Trustpilot, Inc. All rights reserved.</div></div></div></footer></div></div></div><script id="__NEXT_DATA__" type="application/json" crossorigin="anonymous">{"props":{"locale":{"title":"United States","subdomain":"","language":"en-us","countryCode":"US","code":"en-US","hrefLang":["en-US","x-default"],"filter":[],"isEnglish":true},"translations":{"author/author":"Author","basic/all":"All","basic/search":"Search ...","forms/required":"This field is required","forms/toolong":"Sorry, there's a limit of 128 characters","forms/fields/website":"Domain","forms/fields/website/missing":"Please enter your website address","forms/fields/website/invalid":"This website address is not valid","forms/fields/companyname":"Company name","forms/fields/companyname/missing":"Please enter your company name","forms/fields/firstname":"First name","forms/fields/firstname/missing":"Please enter your first name","forms/fields/lastname":"Last name","forms/fields/lastname/missing":"Please enter your last name","forms/fields/jobtitle":"Job title","forms/fields/jobtitle/missing":"Please enter your job title","forms/fields/fullname":"Full name (first name, last name)","forms/fields/fullname/missing":"Please enter your full name","forms/fields/email":"Business email","forms/fields/emailaddress":"Email address","forms/fields/email/missing":"Please enter your email address","forms/fields/phone":"Phone number","forms/fields/phone/missing":"Please enter your phone number","forms/fields/phone/invalid":"This phone number is invalid","forms/fields/country":"Country","forms/fields/country/missing":"Please enter your country","forms/fields/submit/label":"Send","forms/buttons/requestdemo":"Request demo","forms/fields/email/invalid":"Unfortunately, we have recognized that the email address that you have provided is invalid, please ensure you are providing a correct email address to successfully submit the form.","forms/fields/email/possible_typo":"Please check the spelling of your email address as we have recognized that the email that you have provided is appearing as invalid/ mispelt, please ensure you are providing a correct email address to successfully submit the form.","forms/fields/email/domain":"Unfortunately, we have recognized that the email domain that you have provided is invalid, please ensure you are providing the correct email domain to successfully submit the form.","forms/fields/email/spamtrap":"Unfortunately, we have recognized that the email that you have provided has been marked as a spamtrap, please ensure you are providing the correct email domain for the form to successfully submit.","forms/fields/email/do_not_mail":"Unfortunately, we have recognized that the email that you have provided has been flagged as Do Not Mail, please ensure you are providing the correct email domain for the form to successfully submit.","header/business/forconsumers":"For consumers","header/business/whytrustpilot":"Why Trustpilot","header/business/solutions":"Solutions","header/business/features":"Features","header/business/features/collect":"Get Reviews","header/business/features/collect/servicereviews":"Service Reviews","header/business/features/collect/productreviews":"Product Reviews","header/business/features/collect/locationreviews":"Location Reviews","header/business/features/collect/reviewinvitations":"Review Invitations","header/business/features/collect/dataprivacy":"Advanced Data Privacy","header/business/manage":"Manage Reviews","header/business/grow":"Grow with Reviews","header/business/learn":"Learn from Reviews","header/business/attract":"Attract New Customers","header/business/manage/respond":"Respond to Reviews","header/business/manage/flagandreport":"Flag and Report Reviews","header/business/manage/safeguards":"Platform Safeguards","header/business/showcase":"Showcase Reviews","header/business/showcase/trustpilotwidgets":"Trustpilot widgets","header/business/showcase/reviewseo":"Review SEO","header/business/showcase/socialmedia":"Social Media Tools","header/business/showcase/marketing":"Marketing Assets","header/business/analyze":"Analyze Reviews","header/business/analyze/insights":"Review Insights","header/business/analyze/analytics":"Dashboard and Analytics","header/business/analyze/tagging":"Review Tagging","header/business/integrations":"Integrations","header/business/plans":"Pricing","header/business/customerstories":"Customer Stories","header/business/resources":"Resources","header/business/resources/blog":"Blog","header/business/resources/webinars":"Webinars and Videos","header/business/resources/guides":"Guides and Reports","header/business/resources/industries":"Industries","header/business/resources/support":"Help Center","header/business/login":"Log in","header/business/signup":"Create free account","header/mobilemenu":"Menu","header/mobileclose":"Close","pagination/prev":" Prev page","pagination/next":"Next page ","pagination/page":"Page","500page/metatitle":"Bad request","500page/header":"Something went wrong with this request","500page/description":"We apologize for the inconvenience.","500page/button":"Contact us","404page/metatitle":"Page not found","404page/header":"Uh oh, that page doesn't exist","404page/description":"You've just found a page that most people will never get to see.\u003cbr /\u003eUnfortunately, there is nothing to do here. We apologize for the inconvenience.","404page/button":"Contact us","footer/headers/aboutus":"About us","footer/headers/community":"Community","footer/headers/reviewcommunity":"Review community","footer/headers/companies":"For Companies","footer/headers/businesses":"Businesses","footer/headers/resources":"Resources","footer/headers/contact":"Contact","footer/headers/country":"Country","footer/headers/followuson":"Follow us on","footer/items/ourstory":"Our story","footer/items/about":"About","footer/items/contact":"Contact","footer/items/whatwebelieve":"What we believe","footer/items/howtrustpilotworks":"How Trustpilot works","footer/items/jobs":"Jobs","footer/items/jobshiring":"HIRING!","footer/items/press":"Press","footer/items/legal":"Trustpilot Legal","footer/items/investors":"Investor Relations","footer/items/trustinreviews":"Trust in reviews","footer/items/jointhecommunity":"Join the community","footer/items/leavereview":"Leave a review","footer/items/searchforcompany":"Search for a company","footer/items/trustpilotbusiness":"Trustpilot Business","footer/items/whytrustpilot":"Why Trustpilot","footer/items/features":"Features","footer/items/plansandpricing":"Pricing","footer/items/plans":"Pricing","footer/items/partners":"Partners","footer/items/partnerdirectory":"Agency partners","footer/items/becomepartner":"Become a partner","footer/items/finduscapterra":"Find us on Capterra","footer/items/findusg2":"Find us on G2","footer/items/blog":"Blog","footer/items/blogbusiness":"Business Blog","footer/items/stories":"Customer Stories","footer/items/resources":"Resources","footer/items/guides":"Guides and Reports","footer/items/webinars":"Webinars and Videos","footer/items/industries":"Industries","footer/items/developers":"Developers","footer/items/techblog":"Tech blog","footer/items/systemstatus":"System status","footer/items/contactsales":"Contact Sales","footer/items/supportcenter":"Help Center","footer/items/login":"Log in","footer/items/signup":"Sign up","footer/items/chromeapp":"Chrome App","footer/items/ouroffices":"Our offices","footer/items/termsconditions":"Terms and Conditions","footer/items/privacypolicy":"Privacy Policy","footer/items/companyguidelines":"Company Guidelines","footer/items/trademarkguidelines":"Trademark Guidelines","footer/items/allrightsreserved":"All rights reserved.","resources/readmore":"Read more","requestdemo/trustscorelink":"See your Trustpilot company page","requestdemo/outof":"out of","requestdemo/yourtrustscore":"Your TrustScore","requestdemo/reviewsreceived":"Reviews received","requestdemo/claimed":"This Trustpilot profile is unclaimed.","requestdemo/unclaimed":"This Trustpilot profile was claimed:","requestdemo/norating":"No ratings yet","requestdemo/noratingtext":"Trustpilot can help you make more sales by building a trusted brand and learning from your customers. Claim your Trustpilot profile for free today.","pricing/plan/tapToCollapse":"Tap to collapse","pricing/plan/tapToLearnMore":"Tap to learn more","pricing/plan/requestPricing":"Pricing upon request","default":{"meta/title":"Trustpilot Legal","relatedpages/seemore":"See more","article/updated":"Updated","article/button-to-top":"Back to top","category/for-reviewers":"For Reviewers","category/for-businesses":"For Businesses","category/for-everyone":"For Everyone","category/for-partners":"For Partners","error/404/metatitle":"Page not found","error/404/header":"Uh oh, that page doesn't exist","error/404/description":"You've just found a page that most people will never get to see.\u003cbr /\u003eUnfortunately, there is nothing to do here. We apologize for the inconvenience.","error/404/button":"Contact us","error/500/metatitle":"Bad request","error/500/header":"Something went wrong with this request","error/500/description":"We apologize for the inconvenience.","error/500/button":"Contact us","header/legal/reviewers":"For Reviewers","header/legal/businesses":"For Businesses","header/legal/everyone":"For Everyone","header/legal/contact":"Contact"},"meta/title":"Trustpilot Legal","relatedpages/seemore":"See more","article/updated":"Updated","article/button-to-top":"Back to top","category/for-reviewers":"For Reviewers","category/for-businesses":"For Businesses","category/for-everyone":"For Everyone","category/for-partners":"For Partners","error/404/metatitle":"Page not found","error/404/header":"Uh oh, that page doesn't exist","error/404/description":"You've just found a page that most people will never get to see.\u003cbr /\u003eUnfortunately, there is nothing to do here. We apologize for the inconvenience.","error/404/button":"Contact us","error/500/metatitle":"Bad request","error/500/header":"Something went wrong with this request","error/500/description":"We apologize for the inconvenience.","error/500/button":"Contact us","header/legal/reviewers":"For Reviewers","header/legal/businesses":"For Businesses","header/legal/everyone":"For Everyone","header/legal/contact":"Contact"},"pageProps":{"_sentryTraceData":"f605dadefb81480a9a6ee0a49868b4d8-8855143ada90605c-0","_sentryBaggage":"sentry-environment=production,sentry-release=1.774.0,sentry-public_key=4c3d8574778c48188ce26449bee400f9,sentry-trace_id=f605dadefb81480a9a6ee0a49868b4d8,sentry-sample_rate=0,sentry-transaction=%2F%5Bcategory%5D%2F%5Bslug%5D,sentry-sampled=false","page":{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"7irE37f4j3AvmO3lawW0Fe","type":"Entry","createdAt":"2023-04-27T11:15:57.431Z","updatedAt":"2024-06-07T15:14:14.531Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":9,"revision":4,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"legalPage"}},"locale":"en-US"},"internalTitle":"Code of Ethics","title":"Code of Ethics","order":1,"category":"for-everyone","slug":"code-of-ethics","entriesCollection":{"items":[{"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"64wOtH7hwnW825PXGcYPrf","type":"Entry","createdAt":"2024-06-07T15:08:48.718Z","updatedAt":"2024-08-20T13:38:11.251Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":38,"revision":2,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"legalEntry"}},"locale":"en-US"},"title":"For everyone - Code of Ethics - Version 7.0 - June 2024","date":"2024-06-07","content_temp":{"nodeType":"document","data":{},"content":[{"nodeType":"embedded-entry-block","data":{"target":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"7kX5QiGEa762JRx5l5Y5y0","type":"Entry","createdAt":"2023-04-27T11:12:34.643Z","updatedAt":"2023-04-27T11:54:00.992Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":5,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"resourceImage"}},"locale":"en-US"},"fields":{"title":"For Everyone main image","image":{"metadata":{"tags":[],"concepts":[]},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"b7g9mrbfayuu"}},"id":"ISsHyrhiprBk5Z3h4wey9","type":"Asset","createdAt":"2023-04-27T11:10:23.755Z","updatedAt":"2023-04-27T11:51:57.937Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":8,"revision":3,"locale":"en-US"},"fields":{"title":"For Everyone BIG NEW","file":{"url":"//images.ctfassets.net/b7g9mrbfayuu/ISsHyrhiprBk5Z3h4wey9/76983297d4a4abc54f52fe4dd0c4c501/legal_for_everyone_BIG_NEW.png","details":{"size":327339,"image":{"width":1302,"height":700}},"fileName":"legal_for_everyone_BIG_NEW.png","contentType":"image/png"}}}}}},"content":[]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Introduction \u0026 purpose","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Trustpilot Group plc and its group companies (together referred to as \"","marks":[],"data":{}},{"nodeType":"text","value":"Trustpilot","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\", \"","marks":[],"data":{}},{"nodeType":"text","value":"we","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\", \"","marks":[],"data":{}},{"nodeType":"text","value":"our","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\" or “","marks":[],"data":{}},{"nodeType":"text","value":"us","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"”) are committed to doing business in an honest and ethical manner. \n\nThis Code of Ethics reflects our commitment to conduct business with the highest ethical standards, based on Trustpilot’s core values and guiding principles which aim to help everyone do the right thing, even when it’s hard — setting a clear expectation for ourselves and others regarding appropriate standards of conduct. ","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Who is covered by this policy?","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"This policy applies globally to everyone who works for us, uses our platform or services, or does business with us (our “","marks":[],"data":{}},{"nodeType":"text","value":"community","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"”).\n\nWe train and require the people who work for us to act in a way that reflects strong ethical judgement, promotes trust, and lives up to our values. We expect the same standard of conduct from everyone in our community. ","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Trustpilot’s values","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Trustpilot’s vision is to be the universal symbol of trust. Central to achieving this are our values, which are at the core of who we are and guide us in how we behave, make decisions, communicate, and execute all that we do.","marks":[],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We start with the customer.","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We obsess over consumer and business problems, using trust as our guide.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Our customers aren’t just the businesses that pay us, they are the readers, the reviewers, and the businesses that use us for free too.\n","marks":[],"data":{}}]}]}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We act with integrity.","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We do the right thing, even when it’s hard.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We’re built on trust, so we act with integrity in every big and small thing we do.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We don’t build or store public trust, we earn it by delivering on our promises and behaving in line with our vision. \n","marks":[],"data":{}}]}]}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We are positively human.","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We care about each other and embrace diversity.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Positively is about emphasis, not about being positive all the time. In other words, we really mean it - we’re human. And we see being human as an important, positive quality of our culture.\n","marks":[],"data":{}}]}]}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We make it happen.","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We deliver on commitments to drive impact.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We’re not just checking off the next task on our to-do list. We believe in delivering on commitments that get us closer to achieving our mission: Trustpilot everywhere. \n","marks":[],"data":{}}]}]}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We win together.","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We’re one team, externally competitive but internally collaborative.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We help people collaborate so they can shape and improve their world.","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Working together to make things better is our mindset, as well as the unique value of our platform. We acknowledge that we perform best when we embrace each other’s strengths and share candid and caring feedback to help each other grow.\n","marks":[],"data":{}}]}]}]}]}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Guiding principles","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"These guiding principles are intended to help you understand what’s expected of you and how to put our values into practice.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We start with the customer.","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nWe obsess over consumer and business problems, using trust as our guide.","marks":[{"type":"italic"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In practice, this means we…","marks":[],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"do not compromise on trust;","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"understand our customers; and","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"delight our customers.","marks":[],"data":{}}]}]}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We uphold the highest standards of trustworthy behaviour, never wavering in our commitment to Trust. Every member ","marks":[],"data":{}},{"nodeType":"text","value":"of","marks":[{"type":"italic"}],"data":{}},{"nodeType":"text","value":" our community is expected to act in a way that builds trust ","marks":[],"data":{}},{"nodeType":"text","value":"in","marks":[{"type":"italic"}],"data":{}},{"nodeType":"text","value":" our community. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Trust serves as our compass in everything that we do, guiding our approach to resolving both business and consumer problems. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Our customers are not only paying businesses but also include readers, reviewers, and businesses using our services without charge. We always put our customers first, we are dedicated to understanding their needs and we always strive to surpass their expectations.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"We act with integrity.","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We do the right thing, even when it’s hard.","marks":[{"type":"italic"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In practice, this means we…","marks":[],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"match words with actions;","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"assume best intent; and","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"are transparent wherever possible.","marks":[],"data":{}}]}]}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We expect everyone in our community to not only strive to set the highest standards in trustworthy behaviour, but to also conduct themselves in compliance with applicable laws and regulations, and to use sound judgement and common sense. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Those who work for us are also expected to act in a way that builds trust in our business and furthers our reputation — both internally and beyond the workplace, including online, on social media, and at work-related events. This includes complying with our Anti-Bribery \u0026 Corruption Policy, Alcohol, Drug \u0026 Substance Misuse Policy and other internal policies and procedures.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We never do business at the expense of our ethics or by compromising our values. This includes ensuring that we carry out our work and present our business, products and services in a fair, transparent and honest way — and that we are genuine and professional when dealing with others. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We are objective and independent of both consumers and businesses — and we should avoid actual or perceived conflicts of interest.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Being trustworthy also means being reliable and delivering on promises. This includes protecting confidential information about us or others, and handling personal data and using IT systems responsibly in line with our policies.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We encourage trustworthy behaviour among our colleagues, hold each other accountable, and speak up if we notice a problem.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"We are positively human.","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We care about each other and embrace diversity.","marks":[{"type":"italic"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In practice, this means we…","marks":[],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"are genuine and respectful;","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"value difference; and","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"charge our culture with fun.","marks":[],"data":{}}]}]}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Behind every review is a real human experience. We therefore expect everyone to treat each other with respect, and to act in a genuine, responsible and professional manner. We don’t tolerate aggressive behaviour, coercive language, abuse or threats, and any unlawful conduct will be reported to relevant authorities.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We are considerate of each other’s well-being as well as our own, and are committed to creating an inclusive, supportive and safe working environment for everyone.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We value diversity and equal opportunity, and aim to foster a healthy, positive, safe and inclusive environment. We do not tolerate harassment, unlawful discrimination, bullying — whether at work, work-related events or outside the workplace. We treat everyone with dignity and respect — and offer everyone the opportunity to develop their potential. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We expect everyone who works for us to read and understand their local Non-Discrimination \u0026 Anti-Harassment Policy and our Diversity, Equity \u0026 Inclusion Policy, and to speak up about actual or suspected breaches.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We expect all users of our platform to play nice and be respectful contributors to our community. Hateful, discriminatory and illegal behaviour is prohibited, as set out in more detail in our ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://legal.trustpilot.com/for-reviewers/guidelines-for-reviewers"},"content":[{"nodeType":"text","value":"Guidelines for Reviewers ","marks":[],"data":{}}]},{"nodeType":"text","value":"and ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://legal.trustpilot.com/for-businesses/guidelines-for-businesses"},"content":[{"nodeType":"text","value":"Guidelines for Businesses","marks":[],"data":{}}]},{"nodeType":"text","value":".\n\nAnyone doing business with us is expected to encourage and facilitate practices that promote equality and prevent discrimination and harassment.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"We make it happen.","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We deliver on commitments to drive impact.","marks":[{"type":"italic"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In practice, this means we…","marks":[],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"have a bias for action;","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"own and learn from failure; and","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"aim high.","marks":[],"data":{}}]}]}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We are focused on accomplishing our goals and delivering on our commitments, which brings us closer to achieving our mission: Trustpilot everywhere. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We have high ambitions - this means we have a bias for taking action and learning along the way, rather than seeking out the perfect decision at every opportunity. We take ownership of tasks, undeterred by the potential for failure which we embrace as opportunities for growth and continued learning. ","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"We win together.","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We’re one team, externally competitive but internally collaborative.","marks":[{"type":"italic"}],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"In practice, this means we…","marks":[],"data":{}}]},{"nodeType":"unordered-list","data":{},"content":[{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"share candid and caring feedback;","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"put the team ahead of ourselves; and","marks":[],"data":{}}]}]},{"nodeType":"list-item","data":{},"content":[{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"help and support one another.","marks":[],"data":{}}]}]}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We give ourselves the best chance of achieving our mission when we work together — embracing each other's strengths and supporting one another. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We don’t let our own personal interests cloud our judgement about what’s best for Trustpilot — both real and perceived conflicts of interest can be damaging to Trustpilot’s reputation and those in our community.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We give candid and caring feedback to help each other grow, and report incidents so that they can be addressed for the good of the business and those in our community. We look out for one another and never try to hide or cover up misconduct. ","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Failure to comply","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Our Code of Ethics and policies support our core values and reflect what is important to us. We take breaches seriously and, depending on the severity, a breach of this Code of Ethics by anyone in our community may result in suspension or termination of our relationship with them — and potentially other legal and remedial actions available to Trustpilot. ","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Any employee that breaches this Code of Ethics may be subject to disciplinary action, up to and including termination of employment.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Reporting breaches or concerns","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We are each responsible for our actions and for ensuring compliance with the Code of Ethics. We expect people who work for us to report any suspected or actual breaches of this Code of Ethics to their manager, People Business Partner or through our Speaking Up channels.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Our ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://app.vaultplatform.com/7y21f9a6u5c/open-reporting"},"content":[{"nodeType":"text","value":"Speaking Up platform","marks":[{"type":"underline"}],"data":{}}]},{"nodeType":"text","value":" is available to everyone covered by this Code of Ethics and includes the ability to report anonymously. We take these concerns seriously and handle them promptly.","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"We do not tolerate retaliation against anyone who speaks openly about conduct they believe is unethical, illegal or against our Code of Ethics and policies — even if the concern isn’t substantiated, as long as they have not knowingly made a false report.","marks":[],"data":{}}]},{"nodeType":"heading-2","data":{},"content":[{"nodeType":"text","value":"Changes to this policy","marks":[],"data":{}}]},{"nodeType":"paragraph","data":{},"content":[{"nodeType":"text","value":"Trustpilot’s Corporate Services team is responsible for this Code of Ethics. This Code of Ethics will be reviewed at least annually. It may be amended at any time with the approval of Trustpilot Group plc’s board of directors. ","marks":[],"data":{}}]}]}}]}},"sidebarLinks":{"everyoneLinks":{"items":[{"title":"Code of Ethics","slug":"code-of-ethics","order":1,"category":"for-everyone","sys":{"id":"7irE37f4j3AvmO3lawW0Fe","type":"Entry"}},{"title":"Action We Take","slug":"action-we-take","order":2,"category":"for-everyone","sys":{"id":"3ZdrGe3HozpqxSSEeGcdOD","type":"Entry"}},{"title":"Modern Slavery and Human Trafficking Statement","slug":"modern-slavery-and-human-trafficking-statement","order":3,"category":"for-everyone","sys":{"id":"7wKV6o3luudATeXeRyGTSL","type":"Entry"}},{"title":"Diversity, Equity and Inclusion Policy","slug":"diversity-equity-and-inclusion-policy","order":4,"hideFromSidebar":false,"category":"for-everyone","sys":{"id":"7abwmi9vbj8OmWu7pYiHmN","type":"Entry"}},{"title":"Anti-Bribery \u0026 Corruption Policy","slug":"anti-bribery-and-corruption-policy","order":5,"hideFromSidebar":false,"category":"for-everyone","sys":{"id":"6r7B9a32XxRM9eW3csAcbQ","type":"Entry"}},{"title":"Modern Slavery Code of Conduct","slug":"modern-slavery-code-of-conduct","order":6,"category":"for-everyone","sys":{"id":"5S5pqUYS5VAu2tweOnp2ib","type":"Entry"}},{"title":"Copyright Dispute Policy","slug":"copyright","order":7,"category":"for-everyone","sys":{"id":"B4W5wpwr02AH0aY22LIyk","type":"Entry"}},{"title":"Cookie Policy","slug":"cookie-policy","order":8,"hideFromSidebar":false,"category":"for-everyone","sys":{"id":"6GlYZ3kTYqDlHhynjFwZzS","type":"Entry"}},{"title":"Accessibility Statement","slug":"accessibility-statement","order":9,"hideFromSidebar":false,"category":"for-everyone","sys":{"id":"5rFIMZwcMNdca57jJzxCuA","type":"Entry"}},{"title":"Cookie List","slug":"cookie-list","order":999,"hideFromSidebar":true,"category":"for-everyone","sys":{"id":"6qHKZrPTFTCFaLbYnTS2J1","type":"Entry"}},{"title":"Italian Meme Prize Draw Terms and Conditions","slug":"memes-terms-and-conditions","order":5445,"hideFromSidebar":true,"category":"for-everyone","sys":{"id":"20e6XS0iTNxFBFEAh63yQv","type":"Entry"}},{"title":"Prize Draw Terms \u0026 Conditions","slug":"prize-draw-terms-and-conditions-trustpilot-a-s","order":5447,"hideFromSidebar":true,"category":"for-everyone","sys":{"id":"7wVEmnZtIIphS8d9YNQbl0","type":"Entry"}},{"title":"Prize Draw Terms \u0026 Conditions","slug":"prize-draw-terms-and-conditions-trustpilot-inc","order":5448,"hideFromSidebar":true,"category":"for-everyone","sys":{"id":"688KE83uRc7EwujjTJucRN","type":"Entry"}},{"title":"Competition Terms \u0026 Conditions","slug":"competition-terms-and-conditions-trustpilot-a-s","order":5450,"hideFromSidebar":true,"category":"for-everyone","sys":{"id":"54rg3I9o41eNMmYC2U7SuA","type":"Entry"}},{"title":"Competition Terms \u0026 Conditions","slug":"competition-terms-and-conditions-trustpilot-inc","order":5451,"hideFromSidebar":true,"category":"for-everyone","sys":{"id":"FsB1nmliNkdLHuF9IelLA","type":"Entry"}}]},"companyLinks":{"items":[{"title":"The U.S. Privacy Laws Supplement and the update to our Sub-Processor list","slug":"email-notice-november22-translations","order":0,"hideFromSidebar":true,"category":"for-businesses","sys":{"id":"53TIO5UFYqXLqoaeBE4H5P","type":"Entry"}},{"title":"Guidelines for Business","slug":"guidelines-for-businesses","order":1,"category":"for-businesses","sys":{"id":"7lRI9Rjjq2p0Fa9Wq2aS8S","type":"Entry"}},{"title":"Terms of Use and Sale for Businesses","slug":"terms-of-use-and-sale-for-businesses","order":2,"hideFromSidebar":false,"category":"for-businesses","sys":{"id":"1IEfzSWkjfcFOQflbR5oKA","type":"Entry"}},{"title":"Data Processing Agreement","slug":"data-processing-agreement","order":3,"category":"for-businesses","sys":{"id":"4X1wQfgaTNtltjF24sXT71","type":"Entry"}},{"title":"Subprocessors","slug":"subprocessors","order":4,"category":"for-businesses","sys":{"id":"34oA32gGHO6eWsbEHxPe2P","type":"Entry"}},{"title":"U.S. Privacy Laws Supplement","slug":"us-privacy-laws-supplement","order":5,"hideFromSidebar":false,"category":"for-businesses","sys":{"id":"wlONjGFnsFy8dVCltjZYh","type":"Entry"}},{"title":"HIPAA Business Associate Addendum","slug":"hipaa-business-associate-addendum","order":6,"category":"for-businesses","sys":{"id":"16E8UHyzofc6wH6qHkWtqb","type":"Entry"}},{"title":"Privacy Policy","slug":"business-privacy-policy","order":7,"category":"for-businesses","sys":{"id":"2EOYofXNGEhRinjR2jZ6tH","type":"Entry"}},{"title":"Content Refresh Guidelines","slug":"content-refresh-guidelines","order":8,"category":"for-businesses","sys":{"id":"5Rg1vhQiTU5NEd0kngLlVD","type":"Entry"}},{"title":"Legal Brand Guidelines","slug":"legal-brand-guidelines","order":9,"category":"for-businesses","sys":{"id":"3J60R51PpVchKJEuUyaCAr","type":"Entry"}},{"title":"SEO requirements for partners","slug":"seo-requirements-for-partners","order":10,"hideFromSidebar":false,"category":"for-businesses","sys":{"id":"BQJ9kF4o3uSGZYOKlWb31","type":"Entry"}},{"title":"Terms of Use and Sale for Businesses","slug":"terms-of-use-and-sale-for-businesses-v2-faq","order":11,"hideFromSidebar":true,"category":"for-businesses","sys":{"id":"4iSSVFUjKAsAL1A8K42MGA","type":"Entry"}},{"title":"Terms of Use and Sale for Businesses","slug":"terms-of-use-and-sale-for-businesses-v3-faq","order":12,"hideFromSidebar":true,"category":"for-businesses","sys":{"id":"6Jz8FcjAXHzsg5CBO8S4Xq","type":"Entry"}},{"title":"Trademark Guidelines","slug":"trademark-guidelines","order":12,"hideFromSidebar":true,"category":"for-businesses","sys":{"id":"7Jws7WAWlpLaDILzzWJlva","type":"Entry"}}]},"partnerLinks":{"items":[{"title":"Trustpilot Referral Agreement (Trustpilot A/S)","slug":"trustpilot-referral-agreement-trustpilot-a-s","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"Fns2OgPXHM1iddrP899AT","type":"Entry"}},{"title":"Addendum - External (Trustpilot A/S)","slug":"addendum-external-trustpilot-a-s","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"4VxbY5txQUhT1qLuH8my4r","type":"Entry"}},{"title":"Addendum - Integrate (Trustpilot, Ltd)","slug":"addendum-integrate-trustpilot-ltd","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"2SDz05fQeXjhLDJeJeXCab","type":"Entry"}},{"title":"Trustpilot Referral Agreement (Trustpilot Ltd)","slug":"trustpilot-referral-agreement-trustpilot-ltd","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"1WB1r5CCvNY09Zbpio5zlj","type":"Entry"}},{"title":"Addendum - Integrate (Trustpilot, Inc.)","slug":"addendum-integrate-trustpilot-inc","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"1RrBTL2YEpaH4x1Q7ZFvwp","type":"Entry"}},{"title":"Master Partner Agreement (Trustpilot A/S)","slug":"master-partner-agreement-trustpilot-a-s","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"4tpm5PyZ9fHIXfyHLbEYSF","type":"Entry"}},{"title":"Addendum - Preferred Subscription Pricing (Trustpilot, Inc.)","slug":"addendum-preferred-subscription-pricing-trustpilot-inc","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"4q3JVy8g3rn3SBI2G2LUUC","type":"Entry"}},{"title":"Addendum - Integrate (Trustpilot Ltd)","slug":"addendum-integrate-trustpilot-ltd-1","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"3woC6KgQslnwnD8MtILITt","type":"Entry"}},{"title":"Addendum - External (Trustpilot, Inc.)","slug":"addendum-external-trustpilot-inc","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"7rMltHPsYDrReLoK8A522h","type":"Entry"}},{"title":"Addendum - Integrate (Trustpilot A/S)","slug":"addendum-integrate-trustpilot-a-s","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"4ssArAMktINczVTnIdkbWX","type":"Entry"}},{"title":"Addendum - Preferred Subscription Pricing (Trustpilot, Ltd)","slug":"addendum-preferred-subscription-pricing-trustpilot-ltd","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"3CPg4R4ft5GGEDPVElUGEF","type":"Entry"}},{"title":"Master Partner Agreement (Trustpilot, Ltd.)","slug":"master-partner-agreement-trustpilot-ltd","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"61t4nJTSdJNEM34Y3DHqaL","type":"Entry"}},{"title":"Trustpilot Referral Agreement (Trustpilot, Inc.)","slug":"trustpilot-referral-agreement-trustpilot-inc","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"I8hXjcHsawxNcTE9h0BwJ","type":"Entry"}},{"title":"Addendum - Preferred Subscription Pricing (Trustpilot A/S)","slug":"addendum-preferred-subscription-pricing-trustpilot-a-s","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"7nLojPHgdzQhWABvB06Ks9","type":"Entry"}},{"title":"Master Partner Agreement (Trustpilot, Inc.)","slug":"master-partner-agreement-trustpilot-inc","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"1Twp5RJBZlUtgN3jZedLRQ","type":"Entry"}},{"title":"Trustpilot Partner Badge","slug":"trustpilot-partner-badge","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"4316EMhkO1x3EAxhJg9aAi","type":"Entry"}},{"title":"Addendum - Internal Application (Trustpilot, Inc.)","slug":"addendum-internal-application-trustpilot-inc","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"6DNEQNitJGLk29EDE7yU6O","type":"Entry"}},{"title":"Addendum - Internal Application (Trustpilot A/S)","slug":"addendum-internal-application-trustpilot-a-s","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"5G2VqfEDtJFa2W8zegI0oE","type":"Entry"}},{"title":"Addendum - Internal Application (Trustpilot Ltd.)","slug":"addendum-internal-application-trustpilot-ltd","order":1,"hideFromSidebar":true,"category":"for-partners","sys":{"id":"hyYgU0bEX70OKBT7Nect8","type":"Entry"}}]},"reviewerLinks":{"items":[{"title":"Guidelines for Reviewers","slug":"guidelines-for-reviewers","order":1,"category":"for-reviewers","sys":{"id":"3s2BDeU0oZv4PjBgZJYeXn","type":"Entry"}},{"title":"Privacy Policy","slug":"end-user-privacy-terms","order":2,"category":"for-reviewers","sys":{"id":"4R4mjGjlxzrXfmo5w4O3y1","type":"Entry"}},{"title":"Terms of Use for Consumers","slug":"terms-of-use-for-consumers","order":3,"category":"for-reviewers","sys":{"id":"1IbnMO1rg6USGeSttXCW65","type":"Entry"}}]}}},"__N_SSP":true},"page":"/[category]/[slug]","query":{"category":"for-everyone","slug":"code-of-ethics"},"buildId":"1.774.0","assetPrefix":"https://businesssite-assets-1.trustpilot.net/businesssite-legal-2","runtimeConfig":{"contentful":{"space":"b7g9mrbfayuu","accessToken":"d8c7bd8647a6c136f60f526c4339777c6c2568c4d9125669e73d8d9c59517d83","environment":"master","host":"cdn.contentful.com"},"sentry":{"dsn":"https://4c3d8574778c48188ce26449bee400f9@o211375.ingest.sentry.io/5895881"},"oneTrustKey":"84cb5c09-05e4-488b-b71c-2fe171dca5e5","defaultLocaleCode":"en-US","baseUrl":"legal.trustpilot.com"},"isFallback":false,"gssp":true,"appGip":true,"scriptLoader":[]}</script></body></html>