Generative AI Retail Copilots

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jQuery('.submenu').find('.mob-overview').addClass('hidden'); } }); </script> </div> <main class="homepage">  <section id="block_207a348d9cfad766ab359aa6068cb3ca" class="section section-hero block_HR003 bg-transparent campaign-mode-2" > <div class="container"> <div class="row items-center"> <div class="md:col-span-6 col-span-12 flex items-center"> <div class="block-caption"> <h3 class="eyebrow text-overline mb-0 "> Retail Copilots </h3> <h1 class="heading-default heading-2 !mb-0"> Predictive and generative AI addressing retail’s biggest challenges </h1> <div class="flex button-block"> <a href="/retail-cpg/get-started" class="btn btn-primary" title="Request a demo" target=""> <span>Request a demo</span> </a> </div> </div> </div> <div class="md:col-start-8 md:col-end-13 col-span-12 flex"> <div class="block-media"> <div class="relative block aspect-video"> <div class="embed-video absolute inset-0"> <iframe title="Generative AI copilots for retailers" width="640" height="360" src="https://www.youtube.com/embed/4j3TFrVklBk?feature=oembed" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe> </div> </div> </div> </div> </div> </div> <div class="block-well-content"> <div class="container"> <div class="block-well with-media"> <div class="block-media"> <div class="block-img"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/2024-07-24-15_44_06-GenAI-Whitepaper-Nov-2023.png" alt="Unlock retail innovation and productivity with generative AI" /> </div> </div> <div class="block-text"> <div class="block-title"> <div class="heading heading-5 mb-0"> Unlock retail innovation and productivity with generative AI </div> </div> <div class="block-description"> <div class="text-paragraph mb-0"> Early adopters are already seeing competitive advantages, enhanced productivity, and improved customer intimacy </div> <div class="cta-group md:w-auto"> <a href="https://www.symphonyai.com/resources/white-paper/retail-cpg/unlock-retail-innovation-productivity-generative-ai/" class="btn btn-primary w-auto !text-center" title="Download white paper" target=""> <span>Download white paper</span> </a> </div> </div> </div> </div> </div> </section> <section id="block_0ff6e88661c71c162315b0b4f4785501" class="section block_AB002 bg-default flip-columns relative"> <div class="container relative z-10"> <div class="row items-center"> <div class="col-span-12 md:col-span-6"> <div class="block-caption"> <h2 class="heading-default heading mb-0"> Predictive and generative AI for the future of retail </h2> <div class="sub-heading mb-0 text-sol-white"> <p><p>Tap the power of predictive and generative AI together like never before. Understand what’s happened and plan for what’s next with smart copilot interfaces tailored for retail. The Category Manager Copilot intelligently integrates with CINDE Intelligence and Insights Builder, while the Demand Planner Copilot works seamlessly with DFAI. Both combine predictive and descriptive models for valuable historical insights and future predictions.</p> </p> </div> <div class="block-btn"> </div> </div> </div> <div class="col-span-12 md:col-span-6 md:order-first order-last"> <div class="block-media "> <div class="block-img"> <img decoding="async" width="1002" height="600" src="https://www.symphonyai.com/wp-content/uploads/2023/10/img-predictive-generative-AI2x.png" class="attachment-full size-full" alt="A female manager and a male manager reviewing inventory data on a tablet in a busy warehouse, with another worker in the background." loading="lazy" srcset="https://www.symphonyai.com/wp-content/uploads/2023/10/img-predictive-generative-AI2x.png 300w, https://www.symphonyai.com/wp-content/uploads/2023/10/img-predictive-generative-AI2x.png 768w, https://www.symphonyai.com/wp-content/uploads/2023/10/img-predictive-generative-AI2x.png 1002w" sizes="(max-width: 1002px) 100vw, 1002px" /> </div> </div> </div> </div> </div> </section> <section class="section block_TXT001 bg-default"> <div class="container"> <div class="row items-start"> <div class="md:col-span-6 col-span-12"> <h2 class="heading-default heading !mb-[48px]"> SymphonyAI’s ground-breaking copilots </h2> </div> <div class="md:col-span-6 col-span-12"> </div> </div> <div class="block-grid "> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="block-caption bg-dark-gray"> <div class="caption-inner"> <h5 class="heading color-white mb-[24px]">Category Manager Copilot</h5> <div class="text-paragraph color-white"><p>Designed for merchandising executives and category managers, the Category Manager Copilot thinks like a category manager providing guidance and insight to optimize performance and drive profitable growth through real-time predictive analytics. The copilot uses generative AI to query datasets and then collate information into one unified view via a holistic, easily understood, natural language narrative.</p> </div> <a href="https://www.symphonyai.com/retail-cpg/cinde-insights/" target="_self" class="btn btn-primary mb-0" title="Learn more"> <span>Learn more</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 "> <div class="block-img flex items-center justify-center w-full bg-grey" > <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Copilot-retail-category-manager.jpg" alt="" class="icon-card mb-[24px]" style="max-height: 100%;" /> </div> </div> </div> </div> <div class="block-grid flip-columns"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="block-caption bg-dark-gray"> <div class="caption-inner"> <h5 class="heading color-white mb-[24px]">Demand Planner Copilot</h5> <div class="text-paragraph color-white"><p>The Demand Planner Copilot puts the power of a half dozen MBAs at the disposal of any demand planner or replenisher. It automatically queries the predictive models and data sets to solve day-to-day problems faster and address otherwise untouched challenges to deliver better forecast accuracy and provide more time back in your day.</p> </div> <a href="https://www.symphonyai.com/retail-cpg/demand-forecasting/" target="_self" class="btn btn-primary mb-0" title="Learn more"> <span>Learn more</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 md:order-first order-last"> <div class="block-img flex items-center justify-center w-full bg-grey" > <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/WhySAI-retail-demand-planner.jpg" alt="A collaborative chat interface where retail professionals discuss category management and customer insights." class="icon-card mb-[24px]" style="max-height: 100%;" /> </div> </div> </div> </div> </div> </section> <section class="section block_AB009 block_AB009--default bg-transparent"> <div class="container"> <div class="block-title"> <h2 class="heading-default heading text-center dark:text-sol-white"> Optimize operations and capture growth opportunities </h2> </div> <div class="block-caption"> <h3 class="heading mb-[24px] dark:text-sol-white">Unlock new insights and prescriptive analytics with generative AI copilots</h3> <div class="grid xl:grid-cols-3 md:grid-cols-2 gap-[30px]"> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Retail-icon-3D-visualization.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Decisions at scale</h5> <div class="sub-heading dark:text-sol-white"><p>Analyze large volumes of data to uncover patterns, trends, and deliver impactful insights in real-time.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Retail-icon-accelerated-growth.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Accelerated growth</h5> <div class="sub-heading dark:text-sol-white"><p>Proactively discover previously uncovered opportunities to drive growth.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Retail-icon-Transformative-AI.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Transformative user experience</h5> <div class="sub-heading dark:text-sol-white"><p>Intuitive and easy-to-use natural language interface that ties predictive solutions with generative AI.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Retail-icon-UX.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Elegant user experience</h5> <div class="sub-heading dark:text-sol-white"><p>Clear, consistent, and logical designs deliver unparalleled experience and simplified workflows.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Retail-icon-copilot.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Intelligent assistant</h5> <div class="sub-heading dark:text-sol-white"><p>Proactively asks “what if” questions to make better informed decisions and uncover growth opportunities.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Retail-icon-data-collab-monetization.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Retail-specific Large Language Model (LLM)</h5> <div class="sub-heading dark:text-sol-white"><p>Fine-tuned for the retail industry and optimized to deliver knowledge graphs and contextualization.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Retail-icon-Strengthen-compliance-and-accountability-with-suppliers-with-mutually-agreed-upon-metrics-and-monitoring.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Private and secure</h5> <div class="sub-heading dark:text-sol-white"><p>User-identified access control enhances security.</p> </div> </div> </div> </div> </div> </div> </div> </section> <section class="section block_TXT008 bg-transparent"> <div class="container"> <div class="block-title mb-[64px]"> <h2 class="heading-default heading !mb-[48px]"> The SymphonyAI architecture </h2> <div class="sub-heading"> <p>Next-gen predictive and generative Eureka AI architecture</p> </div> </div> <div class="block-img mb-[64px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/2023/10/The-SymphonyAI-architecture-with-details-1.svg" alt="" /> </div> </div> </section> <section class="section block_AB008 bg-transparent"> <div class="container"> <div class="row"> <div class="md:col-span-6 lg:col-span-7 col-span-12"> <h2 class="heading-default heading !mb-[48px] dark:text-sol-white"> End-to-end retail solutions </h2> </div> </div> <div class="row" id="accordion-2146456694"> <div class="md:col-span-6 lg:col-span-7 col-span-12"> <div id="accordion-asset-group" class="asset-group h-full md:block hidden"> <div class="asset-item" id="accordion-item-2146456694-1-asset"> <img decoding="async" class="image-container " src="https://www.symphonyai.com/wp-content/uploads/Store-Space.jpg" alt="A woman in a grocery store selecting products from a refrigerated section." /> </div> <div class="asset-item" id="accordion-item-2146456694-2-asset"> <img decoding="async" class="image-container " src="https://www.symphonyai.com/wp-content/uploads/Retail-Merchandising-marketing@2x.jpg" alt="A woman in a grocery store aisle compares product information on her smartphone." /> </div> <div class="asset-item" id="accordion-item-2146456694-3-asset"> <img decoding="async" class="image-container " src="https://www.symphonyai.com/wp-content/uploads/2023/09/SupplyChainPerson.jpg" alt="A woman in business attire using a tablet to check inventory in a warehouse aisle, surrounded by tall shelves filled with boxes." /> </div> <div class="asset-item" id="accordion-item-2146456694-4-asset"> <img decoding="async" class="image-container " src="https://www.symphonyai.com/wp-content/uploads/Retail_data-collab-monetization.jpg" alt="Two female professionals analyzing data on a laptop in a warehouse office setting, focused on the screen." /> </div> </div> </div> <div class="md:col-span-6 lg:col-span-5 col-span-12"> <div id="accordion-container-2146456694-1"> <div class="accordion" id="accordion-2146456694-1"> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-2146456694-1" aria-expanded="false" aria-controls="accordion-item-2146456694-1"> Store and Space </button> </h2> <div id="accordion-item-2146456694-1" class="accordion-collapse collapse" data-bs-parent="#accordion-2146456694-1"> <div class="accordion-body"> <div class="accordion-description"><p>Real-time visibility, flawless execution</p> </div> <div class="btn-top"> <a href="https://www.symphonyai.com/retail-cpg/store-and-space/" target="" class="btn btn-primary" title="Learn more" > <span>Learn more</span> </a> </div> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-2146456694-2" aria-expanded="false" aria-controls="accordion-item-2146456694-2"> Merchandising and Marketing </button> </h2> <div id="accordion-item-2146456694-2" class="accordion-collapse collapse" data-bs-parent="#accordion-2146456694-1"> <div class="accordion-body"> <div class="accordion-description"><p>Complex insights, recommendations at scale</p> </div> <div class="btn-top"> <a href="https://www.symphonyai.com/retail-cpg/merchandising-and-marketing/" target="" class="btn btn-primary" title="Learn more" > <span>Learn more</span> </a> </div> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-2146456694-3" aria-expanded="false" aria-controls="accordion-item-2146456694-3"> Supply Chain </button> </h2> <div id="accordion-item-2146456694-3" class="accordion-collapse collapse" data-bs-parent="#accordion-2146456694-1"> <div class="accordion-body"> <div class="accordion-description"><p>Superior shopper experiences, lower costs</p> </div> <div class="btn-top"> <a href="https://www.symphonyai.com/retail-cpg/supply-chain/" target="" class="btn btn-primary" title="Learn more" > <span>Learn more</span> </a> </div> </div> </div> </div> <div class="accordion-item"> <h2 class="accordion-header"> <button class="accordion-button collapsed" type="button" data-bs-toggle="collapse" data-bs-target="#accordion-item-2146456694-4" aria-expanded="false" aria-controls="accordion-item-2146456694-4"> Data Collaboration and Monetization </button> </h2> <div id="accordion-item-2146456694-4" class="accordion-collapse collapse" data-bs-parent="#accordion-2146456694-1"> 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target="_self" href="https://www.symphonyai.com/resources/blog/retail-cpg/grocery-collaboration-data-monetization-program/"> </a> <div class="resource-thumbnail lg:ml-[-1px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Why-your-grocery-collaboration-and-data-monetization-program-isnt-working.svg" alt="thumbnail" /> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-white"> <i style="background-color: #00e8c4"></i> Retail / CPG </span> </div> </div> <div class="content-wrapper"> <div class="top-content">  <span class="type text-sm uppercase"> Blog </span> <span class="resource-title text-5"> Why your grocery collaboration and data monetization program isn’t working </span> </div> <div class="bottom-content"> <div class="flex items-center justify-start gap-[5px]"> <span class="font-bold text-lg text-sol-royal-blue"> Read now </span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> </div> <div class="resource-list-new w-full "> <div class="resource-tile-new"> <a class="resource-link resource" target="_self" href="https://www.symphonyai.com/resources/white-paper/retail-cpg/transformative-ai-maximizing-efficiency-minimizing-carbon/"> </a> <div class="resource-thumbnail lg:ml-[-1px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Transformative-AI-Maximizing-efficiency-while-minimizing-carbon.svg" alt="thumbnail" /> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-white"> <i style="background-color: #00e8c4"></i> Retail / CPG </span> </div> </div> <div class="content-wrapper"> <div class="top-content">  <span class="type text-sm uppercase"> White paper </span> <span class="resource-title text-5"> Transformative AI: Maximizing efficiency while minimizing carbon </span> </div> <div class="bottom-content"> <div class="flex items-center justify-start gap-[5px]"> <span class="font-bold text-lg text-sol-royal-blue"> Read now </span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> <div class="resource-tile-new"> <a class="resource-link resource" target="_self" href="https://www.symphonyai.com/resources/blog/retail-cpg/nrf-2025-retails-big-show/"> </a> <div class="resource-thumbnail lg:ml-[-1px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/NRF-2025-Retails-Big-Show-features-top-AI-innovations.svg" alt="thumbnail" /> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-white"> <i style="background-color: #00e8c4"></i> Retail / CPG </span> </div> </div> <div class="content-wrapper"> <div class="top-content">  <span class="type text-sm uppercase"> Blog </span> <span class="resource-title text-5"> NRF 2025: Retail’s Big Show features top AI innovations </span> </div> <div class="bottom-content"> <div class="flex items-center justify-start gap-[5px]"> <span class="font-bold text-lg text-sol-royal-blue"> Read now </span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> <div class="resource-tile-new"> <a class="resource-link resource" target="_self" href="https://www.symphonyai.com/resources/webinar/retail-cpg/forecast-2025-fuel-convenience-retail/"> </a> <div class="resource-thumbnail lg:ml-[-1px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Forecast-2025-Whats-next-for-fuel-and-convenience-retail-thumb.svg" alt="thumbnail" /> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-white"> <i style="background-color: #00e8c4"></i> Retail / CPG </span> </div> </div> <div class="content-wrapper"> <div class="top-content">  <span class="type text-sm uppercase"> Webinar </span> <span class="resource-title text-5"> Forecast 2025: What’s next for fuel and convenience retail </span> </div> <div class="bottom-content"> <div class="flex items-center justify-start gap-[5px]"> <span class="font-bold text-lg text-sol-royal-blue"> Read now </span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> <div class="resource-tile-new"> <a class="resource-link resource" target="_self" href="https://www.symphonyai.com/resources/blog/retail-cpg/five-ways-ai-help-grocery-retailers-e-commerce/"> </a> <div class="resource-thumbnail lg:ml-[-1px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Five-ways-AI-powered-insights-can-help-grocery-retailers-grow-e-commerce-sales-by-8-thumb.svg" alt="thumbnail" /> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-white"> <i style="background-color: #00e8c4"></i> Retail / CPG </span> </div> </div> <div class="content-wrapper"> <div class="top-content">  <span class="type text-sm uppercase"> Blog </span> <span class="resource-title text-5"> Five ways AI-powered insights can help grocery retailers grow e-commerce sales by 8% </span> </div> <div class="bottom-content"> <div class="flex items-center justify-start gap-[5px]"> <span class="font-bold text-lg text-sol-royal-blue"> Read now </span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="section block_FR002 bg-transparent bg-transparent"> <div class="container"> <ul class="block-grid has-title"> <li class="block-item item-title"> <div class="block-caption"> <h2 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