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Bitly for Hospitality | Streamline Guest Services Seamlessly
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Links<br> <strong>Customize links with your brand’s URL</strong><br> </a></li> <li><img decoding="async" class="size-full wp-image-13307 alignnone" role="img" src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/05/mobile-links.svg" alt="Mobile link icon" width="36" height="36"><a href="https://bitly.com/pages/features/mobile-links">Mobile Links<br> <strong>Short links for SMS messages</strong></a></li> <li><img decoding="async" class="size-full wp-image-13308 alignnone" role="img" src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/05/utm-campaigns.svg" alt="UTM icon" width="37" height="36"><a href="https://bitly.com/pages/features/utm-links">UTM Campaigns<br> <strong>Track links and QR Codes with UTM parameters</strong></a></li> </ul> </div> </div> </div> </div> <div class="mega-menu__col col-2 large-4"> <div class="mega-menu__col--title-bar"> <h3 class="mega-menu__col--title">Integrations</h3> </div> <div class="mega-menu__integrations"> <div class="grid-x"> <a class="integrations-item small-6" href="https://bitly.com/pages/marketplace/hubspot-2"> <div class="img-wrap"> <img class="menu-img" src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2022/12/Hubspot-Logo-150x150.png" alt="Logo for Hubspot integration" loading="lazy"> </div> <span>Bitly HubSpot Connector</span> </a> <a class="integrations-item small-6" href="https://bitly.com/pages/marketplace/canva"> <div class="img-wrap"> <img class="menu-img" src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2023/08/canva-logo-app-connectors-150x150.png" alt="Logo for Canva integration" loading="lazy"> </div> <span>Bitly + Canva Integration</span> </a> </div> <a href="https://bitly.com/pages/marketplace" class="integrations-cta">See all integrations</a> </div> <div class="mega-menu__col--title-bar"> <h3 class="mega-menu__col--title">Discover more</h3> </div> <div class="mega-menu__discover"> <ul> <li><a href="https://dev.bitly.com/">API & Documentation</a></li> <li><a href="https://bitly.com/pages/trust">Trust Center</a></li> </ul> </div> </div> </div> </div> </li> <li class="menu-item menu-item-has-children"> <a href="#">Solutions</a> <div class="mega-menu__container"> <div class="mega-menu__container-inner grid-x grid-padding-x"> <div class="mega-menu__col col-1 large-8 split-menus first-menu-fill"> <div class="mega-menu__wrapper"> <div class="mega-menu__sub-menu"> <div class="mega-menu__col--title-bar"> <h3 class="mega-menu__col--title">By industry</h3> </div> <div class="mega-menu__sub-menu--content split-menu-items"> <ul> <li><a href="https://bitly.com/pages/solutions/retail">Retail</a></li> <li><a href="https://bitly.com/pages/solutions/consumer-packaged-goods">Consumer Packaged Goods</a></li> <li><a href="https://bitly.com/pages/solutions/hospitality">Hospitality</a></li> <li><a href="https://bitly.com/pages/solutions/media">Media & 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src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/05/00_solution_hospitality_hero-img_desktop@2x-1.png" alt="Man scanning a QR code to check-in to hotel" width="1024" height="782" class="hide desktop-img" loading="eager"> <section class="hero-content" style="background-color:;background-image:url(https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/05/00_solution_hospitality_hero-img_desktop@2x-1.png);"> <span role="img" aria-label="Man scanning a QR code to check-in to hotel"></span> <div class="hero-wrap"> <div class="grid-container"> <div class="inner-content grid-x grid-margin-x grid-padding-x"> <div class="cell large-7"><p class="preheading2">Hospitality</p> <h1 class="h2">Delight your guests and anticipate their every need with simple digital solutions</h1> <p class="p0" style="margin-bottom: 18px; margin-top: 14px; font-weight: 400;">Helping customers feel right at home is your specialty. Ours is making it convenient and easy to connect with them. It’s all possible with Bitly.</p> <p style="text-align: left;"><a data-testid="sdet-cta-hero-button" id="heroSignupBtn" class="btn btn-primary" href="https://bitly.com/pages/pricing">Sign up and get started</a></p> </div> </div> </div> </div> </section> </div> </hero> </aside><div class="content" id="content"> <div class="inner-content"> <main class="main" role="main"> <article id="post-12164" class="post-12164 page type-page status-publish has-post-thumbnail" role="article" itemscope itemtype="http://schema.org/WebPage"> <div class="entry-content" itemprop="text"> <div class="redesign-2024"> <section class="two-columns-redesign text-content" style="background-image:url();background-color:"> <div class="grid-container img-right"> <div class="inner-content grid-x grid-margin-x grid-padding-x align-center"> <div class="cell large-6"> <div class="content-padding two-columns-redesign__content"><h3 class="h3">Give guests more access and prioritize convenience with QR Codes</h3> <ul> <li style="font-weight: 400"><span style="font-weight: 400">Use QR Codes to let hotel guests order room service or other in-room amenities without having to call the front desk.</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Increase restaurant reservations or direct bookings by giving guests a way to learn more through QR Codes on advertisements, signage, or menus.</span></li> <li style="font-weight: 400">Manage all your QR Codes in one place and <a href="https://bitly.com/pages/products/analytics">tap into helpful analytics</a> so you can make updates based on data and scanning trends.</li> </ul> </div> </div> <div class="cell large-6"> <div class="content-padding two-columns-redesign__image"> <div class="img-wrap pullright"> <picture> <source srcset="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/05/01_solution_hospitality_feature-img_mobile@2x.png" media="(max-width: 481px)"></source> <img src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/05/01_solution_hospitality_feature-img_img_desktop@2x.png" alt="QR Code on table top that links to a menu"> </picture> </div> </div> </div> </div> </div> </section> <section class="two-columns-redesign text-content" style="background-image:url();background-color:"> <div class="grid-container img-left"> <div class="inner-content grid-x grid-margin-x grid-padding-x align-center"> <div class="cell large-6"> <div class="content-padding two-columns-redesign__content"><h3 class="h3">Make every experience hassle-free with the help of short links</h3> <ul> <li>Empower guests to check-in from their phones or even adjust their reservation with <a href="https://bitly.com/pages/products/url-shortener">perfectly-timed short links</a> sent via SMS.</li> <li>Improve the customer experience with deep short links that point guests to pages within your hotel or restaurant’s app.</li> <li>Evaluate link performance with in-depth location, device, and channel data so you can optimize your customer connections at every turn.</li> <li>Create custom referral links to share with your most loyal guests and reward them for spreading the word with special discounts.</li> </ul> </div> </div> <div class="cell large-6"> <div class="content-padding two-columns-redesign__image"> <div class="img-wrap pullleft"> <picture> <source srcset="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/05/02_solution_hospitality_feature-img_mobile@2x.png" media="(max-width: 481px)"></source> <img src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/05/02_solution_hospitality_feature-img_desktop@2x.png" alt="Text message with reservation update and short link"> </picture> </div> </div> </div> </div> </div> </section> <section class="two-columns-redesign text-content" style="background-image:url();background-color:"> <div class="grid-container img-right"> <div class="inner-content grid-x grid-margin-x grid-padding-x align-center"> <div class="cell large-6"> <div class="content-padding two-columns-redesign__content"><h3 class="h3">House important promotions and useful resources on your Link-in-bio page</h3> <ul> <li style="font-weight: 400"><span style="font-weight: 400">Point guests to maps, menu specials, hotel amenities, hours of operation, and more, all with one small-but-mighty </span><a href="https://bitly.com/pages/features/link-in-bio"><span style="font-weight: 400">Link-in-bio page</span></a><span style="font-weight: 400">.</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Help guests discover all the activities and events at your establishment through a customized landing page and get more attendees.</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Create a unique page for each business in your restaurant group and make it easy to place orders or make reservations directly.</span></li> </ul> </div> </div> <div class="cell large-6"> <div class="content-padding two-columns-redesign__image"> <div class="img-wrap pullright"> <picture> <source srcset="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/05/03_solution_hospitality_feature-img_mobile@2x.png" media="(max-width: 481px)"></source> <img src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/05/03_solution_hospitality_feature-img_desktop@2x.png" alt="Link in bio page that links to a restaurant website"> </picture> </div> </div> </div> </div> </div> </section> <section class="two-columns-redesign text-content" style="background-image:url();background-color:"> <div class="grid-container img-left"> <div class="inner-content grid-x grid-margin-x grid-padding-x align-center"> <div class="cell large-6"> <div class="content-padding two-columns-redesign__content"><h3 class="h3">Reach your best guests with the Bitly Connections Platform</h3> <ul> <li style="font-weight: 400"><span style="font-weight: 400">Create, manage, and track all of your offline and online customer interactions in one platform.</span></li> <li style="font-weight: 400"><span style="font-weight: 400">See the data behind every click and scan to uncover insights into guest behavior and improve the entire customer experience.</span></li> <li style="font-weight: 400"><span style="font-weight: 400">Tap into the tools you already know and love with Bitly’s 800+ integrations.</span></li> </ul> </div> </div> <div class="cell large-6"> <div class="content-padding two-columns-redesign__image"> <div class="img-wrap pullleft"> <picture> <source srcset="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/05/04_solution_tech-software-hardware_feature-img_mobile@2x.png" media="(max-width: 481px)"></source> <img src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/05/04_solution_feature-img_desktop@2x-1.png" alt="Bitly Connections Platform dashboard view"> </picture> </div> </div> </div> </div> </div> </section> <div class="reusable-content"> <section class="full-width-content text-content" style="background-image:url();background-color:"> <div class="grid-container"> <div class="inner-content grid-x grid-margin-x grid-padding-x"> <div class="cell"> <h2 class="h2" style="text-align: center;">Start building powerful connections today</h2> <p style="text-align: center;"><a data-testid="sdet-cta-get-started-button" class="btn btn-primary" href="https://bitly.com/pages/pricing">Get started for free</a></p> </div> </div> </div> </section> </div> <div class="reusable-content"> <section class="cards-block" style="background-color: #f7f4ee "> <div class="grid-container cards-inner"> <div class="inner-content grid-x grid-margin-x grid-padding-x"> <div class="cell"> <div class="block-intro clearfix"> <h3 style="text-align: center;">The Bitly Connections Platform</h3> <p style="text-align: center;">Use our URL shortener, QR Codes, and landing pages to engage your audience and connect them to the right information. Build, edit, and track it all in the Bitly Connections Platform.</p> <p style="text-align: center;"><a class="btn" href="https://bitly.com/pages/pricing" data-testid="sdet-cta-cp-button">Get started for free</a></p> </div> </div> </div> <div class="cards-outer-wrapper inner-content grid-x grid-margin-x grid-padding-x align-center"> <div class="cell large-4 flex-container"> <div class="card"> <div class="card-image"> <picture> <source srcset="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/09/short-link-card-opt.png" media="(min-width: 1024px)"> <img src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/09/short-link-card-opt.png" alt="Short-links illustration example" width="1024" height="971" loading="lazy"> </source></picture> </div> <div class="card-section"> <div class="inner-wrap"> <div class="card-title"> <img class="card-title__img" src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/04/url-shortener-icon.svg" alt=""> <span> URL Shortener </span> <img class="card-title__arrow" src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/themes/JointsWP-CSS-master/assets/images/cta-arrow-up.svg" alt="Upward facing arrow"> </div> <div class="card-description">A comprehensive solution to help make every point of connection between your content and your audience more powerful.</div> <div class="card-content"><p><strong>Popular URL Shortening Features</strong></p> <ul> <li>URL shortening at scale</li> <li>Custom links with your brand</li> <li>URL redirects</li> <li>Advanced analytics & tracking</li> </ul> <p><a id="pricing_clicked_link_management" class="btn-no-arrow btn" href="https://bitly.com/pages/pricing">Get started for free</a></p> <p><a id="product_clicked_link_management" class="btn-no-arrow btn-secondary" href="https://bitly.com/pages/products/url-shortener">Learn more</a></p> </div> </div> </div> </div> </div> <div class="cell large-4 flex-container"> <div class="card"> <div class="card-image"> <picture> <source srcset="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/09/qr-code-card-opt.png" media="(min-width: 1024px)"> <img src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/09/qr-code-card-opt.png" alt="QR code options and sample of colors available" width="1024" height="971" loading="lazy"> </source></picture> </div> <div class="card-section"> <div class="inner-wrap"> <div class="card-title"> <img class="card-title__img" src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/04/qr-codes-icon.svg" alt=""> <span> QR Codes </span> <img class="card-title__arrow" src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/themes/JointsWP-CSS-master/assets/images/cta-arrow-up.svg" alt="Upward facing arrow"> </div> <div class="card-description">QR Code solutions for every customer, business and brand experience.</div> <div class="card-content"><p><strong>Popular QR Code Features</strong></p> <ul> <li>Fully customizable QR Codes</li> <li>Dynamic QR Codes</li> <li>QR Code types & destination options</li> <li>Advanced analytics & tracking</li> </ul> <p><a id="pricing_clicked_qr_codes" class="btn-no-arrow btn" href="https://bitly.com/pages/pricing">Get started for free</a></p> <p><a id="product_clicked_qr_codes" class="btn-no-arrow btn-secondary" href="https://bitly.com/pages/products/qr-codes">Learn more</a></p> </div> </div> </div> </div> </div> <div class="cell large-4 flex-container"> <div class="card"> <div class="card-image"> <picture> <source srcset="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/09/pages-card-opt.png" media="(min-width: 1024px)"> <img src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/09/pages-card-opt.png" alt="Various samples of Bitly Landing Pages" width="1024" height="971" loading="lazy"> </source></picture> </div> <div class="card-section"> <div class="inner-wrap"> <div class="card-title"> <img class="card-title__img" src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/04/landing-pages-icon.svg" alt=""> <span> Landing Pages </span> <img class="card-title__arrow" src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/themes/JointsWP-CSS-master/assets/images/cta-arrow-up.svg" alt="Upward facing arrow"> </div> <div class="card-description">Bitly Pages helps you create engaging, mobile-optimized landing pages in minutes.</div> <div class="card-content"><p><strong>Popular Landing Page Features</strong></p> <ul> <li>Custom URLs for social media</li> <li>Customizable landing page</li> <li>Easy-to-manage links</li> <li>Link and landing page tracking</li> </ul> <p><a id="pricing_clicked_link_in_bio" class="btn-no-arrow btn" href="https://bitly.com/pages/pricing">Get started for free</a></p> <p><a id="product_clicked_link_in_bio" class="btn-no-arrow btn-secondary" href="https://bitly.com/pages/products/pages">Learn more</a></p> </div> </div> </div> </div> </div> </div> </div> </section> </div> <div class="reusable-content"> <section class="testimonial-block redesign"> <div class="grid-container"> <div class="block-intro"> <h2 class="h2" style="text-align: center;">What our customers are saying</h2> </div> <div class="inner-content grid-x grid-margin-x"> <div class="cell"> <div class="testimonials owl-carousel owl-theme"> <div class="testimnial-item"> <div class="wrapper"> <div class="testimonial-imgs"> <img src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/04/quotes.svg" alt="Image of opening quotes" width="49" height="33"> <img src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/04/melody-park.png" alt="Melody Park's picture" width="80" height="80"> </div> <div class="testimonial-content"> <div class="h5">When it came to deciding on a platform to use for generating all of our QR Codes, there was a general consensus among the team—of course we should use Bitly! We didn’t even give it a second thought.”</div> </div> <div class="testimonial-owner"> <p class="h6">Melody Park</p> <p class="p1">Marketing Lead at Smalls</p> </div> </div> </div> <div class="testimnial-item"> <div class="wrapper"> <div class="testimonial-imgs"> <img src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/04/quotes.svg" alt="Image of opening quotes" width="49" height="33"> <img src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/04/phill-gergen.png" alt="Phill's picture" width="80" height="80"> </div> <div class="testimonial-content"> <div class="h5">When customers receive a status update from us, they can click on our encrypted link through the Bitly short link and directly view their order without having to log in, which is a smoother user experience and still keeps their information secure.”</div> </div> <div class="testimonial-owner"> <p class="h6">Phil Gergen</p> <p class="p1">Chief Information Officer at Koozie Group</p> </div> </div> </div> </div> </div> </div> </div> </section></div> <section class="blog-cards-slider"> <div class="grid-container"> <div class="block-intro"> <h2 class="h2">Explore the endless possibilities with Bitly</h2> </div> <div class="inner-content grid-x grid-margin-x grid-padding-y align-center blog-cards-parent"> <div class="cell large-auto flex-container"> <div class="card"> <div class="card-image"> <a href="https://bitly.com/blog/8-ways-for-hospitality-brands-to-use-qr-codes"> <img src="https://s17233.pcdn.co/blog/wp-content/uploads/2020/10/Marketing_QR-Codes_Site_1020.png" alt="8 Ways Hospitality Brands Can Start Using QR Codes"> </a> </div> <div class="card-section"> <div class="post-cat preheading2"> QR Codes </div> <div class="inner-wrap"> <div class="post-title h4"> <a href="https://bitly.com/blog/8-ways-for-hospitality-brands-to-use-qr-codes">8 Ways Hospitality Brands Can Start Using QR Codes</a> </div> <a href="https://bitly.com/blog/8-ways-for-hospitality-brands-to-use-qr-codes" class="more-link">Read More</a> </div> </div> </div> </div> <div class="cell large-auto flex-container"> <div class="card"> <div class="card-image"> <a href="https://bitly.com/blog/qr-codes-for-restaurants/"> <img src="https://s17233.pcdn.co/blog/wp-content/uploads/2021/05/Marketing_QR-Codes_Site_0409.png" alt="QR Codes for Restaurants: Benefits, Uses, and How To Implement"> </a> </div> <div class="card-section"> <div class="post-cat preheading2"> QR Codes </div> <div class="inner-wrap"> <div class="post-title h4"> <a href="https://bitly.com/blog/qr-codes-for-restaurants/">QR Codes for Restaurants: Benefits, Uses, and How To Implement</a> </div> <a href="https://bitly.com/blog/qr-codes-for-restaurants/" class="more-link">Read More</a> </div> </div> </div> </div> <div class="cell large-auto flex-container"> <div class="card"> <div class="card-image"> <a href="https://bitly.com/blog/qr-codes-for-hospitality/"> <img src="https://s17233.pcdn.co/blog/wp-content/uploads/2023/11/00-bitly-blog-best-qr-code-generators.png" alt="Why You Should Start Using QR Codes for Hospitality Services"> </a> </div> <div class="card-section"> <div class="post-cat preheading2"> QR Codes </div> <div class="inner-wrap"> <div class="post-title h4"> <a href="https://bitly.com/blog/qr-codes-for-hospitality/">Why You Should Start Using QR Codes for Hospitality Services</a> </div> <a href="https://bitly.com/blog/qr-codes-for-hospitality/" class="more-link">Read More</a> </div> </div> </div> </div> </div> </div> </section> <div class="reusable-content"> <img src="https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/04/stars-effects.svg" class="hide"> <section class="full-width-content text-content dark-row no-padding-bottom background-no-repeat" style="background-image:url(https://docrdsfx76ssb.cloudfront.net/static/1732572292/pages/wp-content/uploads/2024/04/stars-effects.svg);background-color:#031f39"> <div class="grid-container"> <div class="inner-content grid-x grid-margin-x grid-padding-x"> <div class="cell"> <h3 class="h1" style="text-align: center; color: #ff950a;">Get closer to your audience<br> and customers today</h3> <p class="p0" style="text-align: center; font-weight: 400; text-wrap: balance; color: #fffdf8;">Knowing how your clicks and scans are performing should be as easy as making them. 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