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class="breadcrumbs_wrapper"> <div class="breadcrumbs_container"> <div class="breadcrumb"><a href="/">Home</a> <span class="breadcrumb_separator">/</span> Ordering Information</div> </div> </div> <div class="main-container container"> <section class="row"> <div class="col-xs-12 col-sm-8 col-md-9"> <a id="main-content"></a> <h1 class="page-header">Ordering Information</h1> <div class="region region-content"> <section id="block-system-main" class="block block-system clearfix"> <article id="node-31" class="node node-page clearfix"> <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Thank you for your interest in ordering products from BiosPacific. Our products can be ordered by phone, FAX, mail, or e-mail.</p> <p><strong>Terms: </strong>Net 30 days upon approval of credit references.</p> <p><strong>Pricing: </strong>Pricing will be quoted upon request.</p> <p><strong>Shipping: </strong>All shipments are FOB Emeryville CA. Please provide a collect account number for shipping or alternatively, shipping charges can be included in the invoice.</p> <p><strong>Handling: </strong>Beginning January 1st 2022 a $30 handling charge will be applied to each new order.</p> <p><strong>Returns: </strong>No returns will be accepted without prior authorization. No returns will be accepted after 30 days. Shipping costs and a 20% restocking fee will be charged on ALL returns. No returns of custom products will accepted if product meets agreed upon specifications.</p> <p><strong>Dry Ice Fee: </strong>A standard dry ice fee of $35 will be applied to all orders that must be shipped frozen. For larger shipments containing more than 35lbs of dry ice, these will incur a charge of $55</p> <p> </p> </div></div></div> </article> </section> </div> </div> <div id="sidebar" class="col-xs-12 col-sm-4 col-md-3"> <div class="region region-right-content"> <section id="block-block-16" class="block block-block clearfix"> <h2 class="block-title">Meet with BiosPacific</h2> <p><span style="color:#FF0000"><strong>Visit BiosPacific at Medica 2024</strong></span></p> <p>Booth #4426</p> <p><span style="color:#FF0000"><strong><img alt="" height="151" src="//resources.biospacific.com/images/2019MEDICAlogo.jpg" width="150" /></strong></span></p> <p>Hall 3 | Stand C26-1</p> <p>Dusseldorf, German</p> <p>November 11th - 14th 2024</p> <p><a class="btn btn-primary" href="mailto:info@biospacific.com?subject=Schedule%20a%20Meeting">Schedule Meeting</a></p> </section> <section id="block-block-21" class="block block-block clearfix"> <h2 class="block-title">Featured Products</h2> <p><strong>Calprotectin, Pancreatic Elastase and Chromogranin A</strong></p> <ul> <li><a href="https://www.biospacific.com/search?keywords=Calprotectin&parent_data=Endocrine%20Thyroid">Calprotectin</a></li> <li><a href="https://www.biospacific.com/search?keywords=ELASTASE&parent_data=Endocrine%20Thyroid">Elastase</a></li> <li><a href="https://www.biospacific.com/search?keywords=granin">Chromogranin A</a></li> </ul> </section> <section id="block-block-6" class="block block-block clearfix"> <h2 class="block-title">News</h2> <h4>Product Pipeline</h4> <p>We are always adding new antibodies and antigens to our catalog. 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