Understanding the Digital Personal Data Protection Act (DPDPA)

<!doctype html><html lang="en"><head> <meta charset="utf-8"> <title>Understanding the Digital Personal Data Protection Act (DPDPA) | Osano</title> <link rel="shortcut icon" href="https://www.osano.com/hubfs/v2/icons/favicon/ms-icon-310x310.png"> <meta name="description" content="India's 1.4 billion citizens are now protected by data privacy rights thanks to the Digital Personal Data Protection Act (DPDPA). How can businesses comply?"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta property="og:description" content="India's 1.4 billion citizens are now protected by data privacy rights thanks to the Digital Personal Data Protection Act (DPDPA). How can businesses comply?"> <meta property="og:title" content="Understanding the Digital Personal Data Protection Act (DPDPA)"> <meta name="twitter:description" content="India's 1.4 billion citizens are now protected by data privacy rights thanks to the Digital Personal Data Protection Act (DPDPA). 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class="hero-blog-detail-wrapper hero__dynamic-padding"> <div class="container"> <div class="col-12 col-xl-8 mx-xl-auto hero-blog-detail__header text-center px-0"> <h5 class="eyebrow form-hero "> International Privacy Law </h5> <h1 class="hero-blog-detail__heading"> <span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Understanding the Digital Personal Data Protection Act (DPDPA)</span> </h1> <div class="hero-blog-detail_author"> <img src="https://www.osano.com/hubfs/assets/avatars/matt-davis.png"> <div> <h5> Matt Davis, CIPM (IAPP) </h5> <p class="hero-blog-detail_author-update"> Updated: December 11, 2023 </p> <p> Published: October 16, 2023 </p> </div> </div> </div> </div> </div> <div class="hero-blog-detail__image-wrapper container"> <img src="https://www.osano.com/hubfs/Data%20Privacy%20Platform%20Feature%20Announcement%20%2831%29.png" alt="Indian Flag Pinned 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0.773438 0 1.72969V22.2656C0 23.2219 0.792187 24 1.77187 24H22.2234C23.2031 24 24 23.2219 24 22.2703V1.72969C24 0.773438 23.2031 0 22.2234 0ZM7.12031 20.4516H3.55781V8.99531H7.12031V20.4516ZM5.33906 7.43438C4.19531 7.43438 3.27188 6.51094 3.27188 5.37187C3.27188 4.23281 4.19531 3.30937 5.33906 3.30937C6.47813 3.30937 7.40156 4.23281 7.40156 5.37187C7.40156 6.50625 6.47813 7.43438 5.33906 7.43438ZM20.4516 20.4516H16.8937V14.8828C16.8937 13.5562 16.8703 11.8453 15.0422 11.8453C13.1906 11.8453 12.9094 13.2937 12.9094 14.7891V20.4516H9.35625V8.99531H12.7687V10.5609H12.8156C13.2891 9.66094 14.4516 8.70938 16.1813 8.70938C19.7859 8.70938 20.4516 11.0813 20.4516 14.1656V20.4516Z" fill="#A8A0B1" /> </g> <defs> <clippath id="clip0_400_12823"> <rect width="24" height="24" fill="white" /> </clippath> </defs> </svg> </a> </li> </ul> </div> </div> </div> <div class="col-12 col-lg-8 blog-post-col"> <article class="blog-post"> <div class="blog-post__body"> <span id="hs_cos_wrapper_post_body" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="rich_text"><p><span data-contrast="auto">With 1.4 billion people now protected by data privacy rights they previously lacked, businesses interested in serving the Indian market will need to become familiar with the Digital Personal Data Protection Act (DPDPA). Here, we’ll break down all the basics of the DPDPA—what’s unique about the law, what rights it confers to individuals and responsibilities it gives businesses, and more.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></p>  <p><span data-contrast="auto">Osano’s Head of Privacy, Rachael Ormiston, discusses the act at a high level in the video below. For a more in-depth exploration of the DPDPA, read on.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></p> <div class="hs-video-widget" data-hsv-embed-id="c1b94f38-4c6c-4b04-8c2a-9fd529b9af27"> <div class="hs-video-container" style="max-width: 1550px; margin: 0 auto;"> <div class="hs-video-wrapper" style="position: relative; height: 0; padding-bottom: 56.00%"> <iframe data-hsv-src="https://play.hubspotvideo.com/v/4785246/id/140412767346" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="140412767346" data-hsv-style="" data-hsv-width="1550" data-hsv-height="868" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe> </div> </div> </div> <p aria-level="2"> </p> <h2 aria-level="2"><span data-contrast="none">India's Data Privacy Law: What Is the Digital Personal Data Protection Act (DPDPA)?</span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h2> <p><span data-contrast="auto">India’s DPDPA is the culmination of efforts to address data protection and privacy concerns in India. Overall, businesses familiar with the EU’s GDPR will find many of the same concepts and requirements in the DPDPA, such as the need for consent, the provision of data subject rights (or rather, data principal rights—more on that later), and more.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">While the DPDPA resembles the GDPR, it does have several unique features. Its language, requirements, history, and concepts all make this law stand out compared to others.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></p> <h2 aria-level="3"><span data-contrast="none">Who Must Comply With the DPDPA?</span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h2> <p><span data-contrast="auto">The DPDPA applies to your organization if you:</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Processes digital personal data within India, or</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Process digital personal information related to offering goods and services to data principals in India.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> </ul> <p><span data-contrast="auto">However, one of the controversial aspects of the DPDPA is its broad set of exclusions. Many government agencies are exempt, and the central government has the power to exclude certain categories of organizations in the future (such as startups). Processing publicly available personal data, processing for research purposes, and processing non-Indian citizens’ data under some circumstances are exempt as well.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></p> <h2 aria-level="3"><span data-contrast="none">How Did We Get Here?</span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h2> <p><span data-contrast="auto">Data privacy regulation in India has taken a long road. Here's a brief timeline that illustrates how long the road has been.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">2017: A nine-judge bench of the Indian Supreme Court recognized privacy as a constitutional right that needed protection.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">2019: The Parliament of India introduced a privacy bill addressing the need for legislation to reinforce privacy rights after the constitutional recognition. However, this initial bill was later revoked. The initial privacy bill faced opposition from various quarters, including Silicon Valley companies, due to perceived limitations, restrictions, data localization provisions, policy issues, and government exemptions.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto">2019-2021: The dialogue on data protection and privacy continued over the years, addressing the broad and sometimes confusing provisions of the initial bill.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="15" data-aria-level="1"><span data-contrast="auto">2023: The DPDPA underwent rapid legislative progress, passing through both houses of Parliament within a week, receiving Presidential assent, and being published in the Official Gazette.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="16" data-aria-level="1"><span data-contrast="auto">2024: While the effective date of the DPDPA is yet to be determined as of this writing, it is anticipated to come into effect in 2024, with considerations for a short implementation period.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> </ul> <p><span data-contrast="auto">It’s clear that both data privacy regulations in general and the DPDPA specifically have been controversial in India. Generally, that means we can expect rules and regulations to be tweaked and changed to satisfy all the different stakeholders as the law matures.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <h2 aria-level="3"><span data-contrast="none">Definitions Unique to the DPDPA</span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h2> <p><span data-contrast="auto">If you’re familiar with other data privacy laws, then some of the terminology in the DPDPA may seem unusual, though their definitions should be mostly familiar. Here are some of the new terms introduced by the DPDPA:</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="17" data-aria-level="1"><span data-contrast="auto">Data Fiduciary: This is essentially the same as the GDPR’s controller. It’s the entity that is in charge of the data collection and processing activities.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="18" data-aria-level="1"><span data-contrast="auto">Significant Data Fiduciary: These data fiduciaries are specifically identified by the government based on based on the fiduciaries’ data volume, sensitivity, risk, and impact on national interests. Significant Data Fiduciaries (or SDFs) will have to meet additional requirements, such as appointing an India-based </span><a href="https://www.osano.com/articles/what-is-a-dpo"><span data-contrast="none">Data Protection Officer (DPO)</span></a><span data-contrast="auto">.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="19" data-aria-level="1"><span data-contrast="auto">Data Principal: This is equivalent to a data subject—i.e., the individual whose personal data is collected.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="20" data-aria-level="1"><span data-contrast="auto">Consent Managers: Consent Managers are third-party, independent organizations authorized to manage, review, and withdraw the consent of the data principal through a transparent platform. Essentially, they serve as brokers and middlemen so that businesses can more easily comply with the law’s consent requirements.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></li> </ul> <h2 aria-level="2"><span data-contrast="none">Why Does the DPDPA Matter?</span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h2> <p><span data-contrast="auto">The Indian Digital Personal Data Protection Act holds significant importance for businesses for several reasons—not least because India is home to 1.4 billion people who previously had no data privacy protections.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":0,"335559738":0,"335559739":0,"335559740":259}"> </span></p> <h3 aria-level="3"><span data-contrast="none">New Requirements Around Consent Managers</span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3> <p><span data-contrast="auto">The India data privacy law aligns with the bulk of international standards regarding data privacy regulation, but it has its own unique spin. The introduction of consent managers, for example, is one such difference. Businesses need to adhere to India's consent manager standards and framework to simplify their compliance.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span></p> <h3 aria-level="3"><span data-contrast="none">Consent Is King</span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3> <p><span data-contrast="auto">Under the DPDPA, consent will likely serve as businesses’ primary basis for data processing. The DPDPA does feature legitimate interest as a legal basis for processing as well, just like the GDPR does; but unlike the GDPR, legitimate interest is highly restricted. Most of the time, data principal consent is going to be the main legal basis for processing.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span></p> <h3 aria-level="3"><span data-contrast="none">Higher Requirements for Certain Entities</span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3> <p><span data-contrast="auto">If your organization is considered an SDF (a significant data fiduciary, as designated by the Indian government), then you’ll need to have a data protection officer (DPO) in your organization. Again, this is similar to the GDPR. But where the GDPR allows you to have a DPO based anywhere in the world, the DPDPA requires your DPO to be locally based in India.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span></p> <h3 aria-level="3"><span data-contrast="none">Hefty Penalties for Noncompliance</span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3> <p><span data-contrast="auto">Of course, one of the primary reasons any business will want to comply with the DPDPA is to avoid the fines and penalties associated with noncompliance.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">The DPDPA grants the government the power to create a board charged with enforcement. The board has a preset list of penalties it may impose depending on the nature of the violation, which ranges from INR 10,000 (roughly $120 USD) to INR 250 Crores (roughly $30M USD).</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <h3 aria-level="3"><span data-contrast="none">Need to Respond to Rights</span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3> <p><span data-contrast="auto">The DPDPA establishes a comprehensive rights-based framework for data protection, focusing on individual rights and consent as a primary legal ground for data processing. Compared to the GDPR and other privacy laws, however, data principals have fewer rights under the DPDPA. They include:</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="21" data-aria-level="1"><span data-contrast="auto">The right to access their information.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="22" data-aria-level="1"><span data-contrast="auto">The right to request its erasure.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="23" data-aria-level="1"><span data-contrast="auto">The right to correct their information.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="24" data-aria-level="1"><span data-contrast="auto">The right to receive notice before consent is sought.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="25" data-aria-level="1"><span data-contrast="auto">The right of grievance redressal, which is unique to the DPDPA and requires data fiduciaries to provide a tiered redressal process to establish relationships with aggrieved individuals. Under the DPDPA, aggrieved individuals must consult the data fiduciary’s grievance redressal process before escalating to the Data Protection Board of India.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span></li> </ul> <p><span data-contrast="auto">Note that unlike other data privacy laws, the DPDPA does not include the right to data portability or to not be subject to automated decision-making.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":259}"> </span></p> <h2 aria-level="2"><span data-contrast="none">How to Comply with the India Data Privacy Law</span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h2> <p><span data-contrast="auto">Compliance with any data privacy law is an ongoing endeavor that can’t be summed up in a single blog post. (Despite our best efforts!) However, there are a few key steps that you can take to meet some of the DPDPA’s more particular requirements.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":0,"335559738":0,"335559739":0,"335559740":259}"> </span></p> <h3 aria-level="3"><span data-contrast="none">Focus on Consent Management</span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3> <p><span data-contrast="auto">Given the heavy emphasis on consent as a legal ground for data processing, businesses should develop robust consent management processes. Consent should be obtained in clear, plain language, and individuals should have the ability to withdraw consent at any time. </span><a href="https://www.osano.com/articles/implementing-consent-management-software"><span data-contrast="none">Consent management platforms (CMPs)</span></a><span data-contrast="auto"> can help businesses handle consent in an automated way without requiring the R&D that it takes to develop a homegrown solution. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":0,"335559738":0,"335559739":0,"335559740":259}"> </span></p> <h3 aria-level="3"><span data-contrast="none">Develop a Grievance Redressal Process and Appoint a Grievance Officer</span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3> <p><span data-contrast="auto">You’ll want to establish, document, and budget for a method of grievance redressal. Because grievance redressal is a data principal right under the DPDPA, the act also requires every data fiduciary to appoint a grievance officer. This individual’s contact information must be published and made available to consumers. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <h3 aria-level="3"><span data-contrast="none">Appoint a Data Protection Officer (DPO)</span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3> <p><span data-contrast="auto">If classified as a significant data fiduciary (SDF), businesses must appoint a DPO based in India to oversee compliance with the DPDPA. This individual is responsible for ensuring compliance, managing data audits, and performing other DPO tasks as outlined in the law. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":0,"335559738":0,"335559739":0,"335559740":259}"> </span></p> <p><span data-contrast="auto">Obviously, this requirement can be quite onerous if you don’t already have an office based in India. The decision to label an organization as an SDF lies solely with the central government, but they have indicated that SDFs will only be organizations that process high-volume, high-risk, and highly sensitive data.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":0,"335551620":0,"335559685":0,"335559738":0,"335559739":0,"335559740":259}"> </span></p> <h3 aria-level="3"><span data-contrast="none">Other Requirements</span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h3> <p><span data-contrast="auto">Businesses should also establish processes for:</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="26" data-aria-level="1"><span data-contrast="auto">Data handling and deletion—once the purpose behind data processing has been met, the DPDPA requires that you delete the data.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="27" data-aria-level="1"><span data-contrast="auto">Security and protection of personal data.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="28" data-aria-level="1"><span data-contrast="auto">International data transfers—where the GDPR requires countries to meet a level of adequacy before transfers can occur, the DPDPA allows for the creation of a “negative list” of countries. Data fiduciaries will not be permitted to transfer data to countries included on this list.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> </ul> <h2 aria-level="2"><span data-contrast="none">Take Your First Steps</span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":40,"335559739":0,"335559740":259}"> </span></h2> <p><span data-contrast="auto">Compliance with any data privacy law can be complicated, but given the unique provisions of the DPDPA and the sheer number of individuals it protects, businesses may struggle to get compliant quickly.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p><span data-contrast="auto">Fortunately, Osano can help with a number of DPDPA requirements. Businesses using the Osano platform will be able to:</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="29" data-aria-level="1"><span data-contrast="auto">Secure, manage, and record data principals’ consent.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="30" data-aria-level="1"><span data-contrast="auto">Automate subject rights requests.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="31" data-aria-level="1"><span data-contrast="auto">Map their data to avoid unnecessary data sprawl (and therefore, unnecessary risk).</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="32" data-aria-level="1"><span data-contrast="auto">Score and identify trustworthy vendors to partner with.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="33" data-aria-level="1"><span data-contrast="auto">And more.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":259,"335559991":360}"> </span></li> </ul> <p><a href="https://www.osano.com/request/demo"><span data-contrast="none">Schedule a demo of Osano today</span></a><span data-contrast="auto"> to take your first steps toward DPDPA compliance.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559737":0,"335559738":0,"335559739":160,"335559740":259}"> </span></p></span> </div> </article> <a class="inline-btn" href="https://www.osano.com/request/demo"> <span> Schedule a demo of Osano today </span> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="15" viewbox="0 0 14 15" fill="none"> <path d="M1.16667 7.51497H12.8333M12.8333 7.51497L7 1.68164M12.8333 7.51497L7 13.3483" stroke="#0E0416" stroke-width="1.66667" stroke-linecap="round" stroke-linejoin="round" /> </svg> </a> <div class="post-conversion-panel"> <div class="row align-items-center"> <div class="col-12 col-md-7"> <h3> Privacy Program Maturity Model </h3> <p> Data privacy compliance is a challenge in the best of times—without an operationally efficient, mature privacy program, it can feel impossible. Osano's Privacy Program Maturity Model helps you identify operational gaps in your privacy program so you can comply without undue effort. </p> <a class="inline-btn" href="https://www.osano.com/l/privacy-maturity-model"> <span> Download Now </span> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="15" viewbox="0 0 14 15" fill="none"> <path d="M1.16667 7.51497H12.8333M12.8333 7.51497L7 1.68164M12.8333 7.51497L7 13.3483" stroke="#0E0416" stroke-width="1.66667" stroke-linecap="round" stroke-linejoin="round" /> </svg> </a> </div> <div class="col-12 col-md-5 mt-4 mt-md-0"> <img src="https://www.osano.com/hs-fs/hubfs/marketing/assets/social/Privacy%20maturity%20model.png?width=800&height=516&name=Privacy%20maturity%20model.png" alt="Privacy maturity model" loading="lazy" width="800" height="516" style="max-width: 100%; height: auto;" srcset="https://www.osano.com/hs-fs/hubfs/marketing/assets/social/Privacy%20maturity%20model.png?width=400&height=258&name=Privacy%20maturity%20model.png 400w, https://www.osano.com/hs-fs/hubfs/marketing/assets/social/Privacy%20maturity%20model.png?width=800&height=516&name=Privacy%20maturity%20model.png 800w, https://www.osano.com/hs-fs/hubfs/marketing/assets/social/Privacy%20maturity%20model.png?width=1200&height=774&name=Privacy%20maturity%20model.png 1200w, https://www.osano.com/hs-fs/hubfs/marketing/assets/social/Privacy%20maturity%20model.png?width=1600&height=1032&name=Privacy%20maturity%20model.png 1600w, https://www.osano.com/hs-fs/hubfs/marketing/assets/social/Privacy%20maturity%20model.png?width=2000&height=1290&name=Privacy%20maturity%20model.png 2000w, https://www.osano.com/hs-fs/hubfs/marketing/assets/social/Privacy%20maturity%20model.png?width=2400&height=1548&name=Privacy%20maturity%20model.png 2400w" sizes="(max-width: 800px) 100vw, 800px"> </div> </div> </div> <div class="post-author-biography"> <div class="row"> <div class="col-md-2 post-author-biography-avatar"> <img src="https://www.osano.com/hubfs/assets/avatars/matt-davis.png"> <div class="d-md-none"> <h4> Matt Davis, CIPM (IAPP) </h4> <p class="post-author-biography-position"> </p> </div> </div> <div class="col-md-10 author-biography-wrapper"> <div class="d-none d-md-block"> <h4> Matt Davis, CIPM (IAPP) </h4> </div> <p class="post-author-biography-description"> Matt Davis is a writer at Osano, where he researches and writes about the latest in technology, legislation, and business to spread awareness about the most pressing issues in privacy today. When he’s not writing about data privacy, Matt spends his time exploring Vermont with his dog, Harper; playing piano; and writing short fiction. </p> </div> </div> </div> <div class="post-share d-lg-none"> <h5> Share this article </h5> <ul> <li> <span class="d-flex align-items-center share-clipboard" id="copy-url-btn" data-url="https://www.osano.com/articles/digital-personal-data-protection-act-dpdpa"> <span class="tooltip-clipboard">Copy to clipboard</span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none"> <path d="M10 13C10.4295 13.5742 10.9774 14.0492 11.6066 14.393C12.2358 14.7367 12.9315 14.9411 13.6467 14.9924C14.3618 15.0436 15.0796 14.9404 15.7514 14.6898C16.4231 14.4392 17.0331 14.0471 17.54 13.54L20.54 10.54C21.4508 9.59702 21.9548 8.334 21.9434 7.02302C21.932 5.71204 21.4062 4.45797 20.4791 3.53093C19.5521 2.60389 18.298 2.07805 16.987 2.06666C15.676 2.05526 14.413 2.55924 13.47 3.47003L11.75 5.18003M14 11C13.5706 10.4259 13.0227 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6.74984H12.8333M12.8333 6.74984L6.99999 0.916504M12.8333 6.74984L6.99999 12.5832" stroke="#0E0416" stroke-width="1.66667" stroke-linecap="round" stroke-linejoin="round" /> </svg> </a> </div> </div> </div> <div class="row latest-articles-row"> <div class="col-12 col-md-6 col-lg-4"> <div class="blog-related-posts__card"> <div class="blog-related-posts__image-wrapper"> <img src="https://www.osano.com/hubfs/post-summit%20blog.png" loading="lazy" alt="Two professionals discussing"> </div> <div class="blog-related-posts__content"> <h5 class="eyebrow form-hero "> Privacy Program Management </h5> <h3> It’s Time for Privacy Pros to Make a Strategic Shift </h3> <p class="mb-3"> The importance of effective data privacy can no longer be ignored. </p> <span class="inline-btn"> <span> Read Now </span> <svg xmlns="http://www.w3.org/2000/svg" width="14" height="15" viewbox="0 0 14 15" fill="none"> <path d="M1.16675 7.5H12.8334M12.8334 7.5L7.00008 1.66666M12.8334 7.5L7.00008 13.3333" stroke="#0E0416" 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