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theme-single-post"><div class="theme-blog-container"><div class="theme-blog-part theme-blog-post-header-area"><h1 class="theme-blog-heading theme-single-blog-heading" data-post-heading="true">ΟΔΗΓΙΕΣ ΓΙΑ ΣΥΝΔΕΣΗ ΤΟΥ GRANDSTREAM UCM ΜΕ SUPERVOICE</h1><div class="theme-blog-post-details-area"><span class="theme-blog-date"> 23.06.20 10:20 PM </span><span class="theme-blog-author"> By <a href="/blogs/author/irene" data-blog-author="true">Irene</a></span></div> </div><div class="theme-blog-part theme-blog-post-content"><div class="zpcontent-container blogpost-container "><div data-element-id="elm_Pdw0d6E1QHm-eyrVWI00mg" data-element-type="section" class="zpsection "><style type="text/css"></style><div class="zpcontainer"><div data-element-id="elm_X__l8B9vSfG_WgXpx8OGHw" data-element-type="row" class="zprow zpalign-items- zpjustify-content- "><style type="text/css"></style><div data-element-id="elm_dAL5J7d-Tf-iCvQxjck2sA" data-element-type="column" class="zpelem-col zpcol-12 zpcol-md-12 zpcol-sm-12 zpalign-self- "><style type="text/css"></style><div data-element-id="elm_tTmDk5BDTt6EV5o9g5o91g" data-element-type="heading" class="zpelement zpelem-heading "><style> [data-element-id="elm_tTmDk5BDTt6EV5o9g5o91g"].zpelem-heading { border-radius:1px; } </style><h2 class="zpheading zpheading-align-center " data-editor="true">Ρύθμιση Supervoice Trunk στο UCM</h2></div> <div data-element-id="elm_KUt1XRybz3aHhxNHn1wDbA" data-element-type="text" class="zpelement zpelem-text "><style> [data-element-id="elm_KUt1XRybz3aHhxNHn1wDbA"].zpelem-text{ border-radius:1px; } </style><div class="zptext zptext-align-left " data-editor="true"><div style="text-align:left;"><span style="color:inherit;"><p><span style="font-size:12pt;">Για να συνδέσετε το Supervoice Trunk σας χρησιμοποιώντας το πρωτόκολλο ασφαλείας TLS (Transport Layer Security) πρέπει να ακολουθήσετε τα παρακάτω βήματα:</span></p><p><span style="font-size:12pt;color:inherit;"> </span></p><p><span style="font-size:12pt;">1. Αρχικά, μεταβείτε από το UCM Web - Interface στις ρυθμίσεις PBX Settings -> SIP Settings -> TCP/TLS και ενεργοποιήστε το πεδίο “TLS Enable”.</span></p><p><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;"><img src="/Sun%20Aug%2001%202021-9.png" alt=""></span><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;"><br></span></p><p><span style="font-size:12pt;">2. Μεταβείτε στην επιλογή Extension / Trunk -> VoIP Trunks.</span></p><p align="center" style="text-align:center;"><span style="font-size:12pt;"> </span></p><p><span style="font-size:12pt;">3. Επιλέξτε το πλήκτρο “+ Add SIP Trunk”.</span></p><p><span style="font-size:12pt;"> </span></p><p><span style="font-size:12pt;">4. Στο πεδίο “Type” εισάγετε την τιμή “Register SIP Trunk”, στο πεδίο “Provider Name” Supervoice και επιλέγετε από το drop down menu “Supervoice ”.<br>  Στο πεδίο “Host Name” θα συμπληρωθεί αυτόματα η τιμή “sip.supervoice.eu:5061”.</span></p><p><span style="font-size:12pt;"> </span></p><p><span style="color:inherit;"></span></p><p><span style="font-size:12pt;">5. Στα πεδία “Username” και “AuthID” εισάγετε το id του account σας και στο πεδίο “Password” εισάγετε το “Password” που σας έχει σταλεί μέσω sms όπως παρακάτω:</span></p><p><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;"><img src="/Sun%20Aug%2001%202021-10.png" alt=""></span><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;"><br></span></p><p><span style="color:inherit;"><img src="/Sun%20Aug%2001%202021-11.png" alt=""></span><span style="color:inherit;"><br></span></p><p><span style="color:inherit;"><br></span></p><p><span style="color:inherit;"></span></p><p><span>6. Επιλέξτε τo πλήκτρo “Save”και στη συνέχεια επιλέξτε το πλήκτρο “Edit” στο δεξί μέρος </span><span style="font-size:12pt;">του νέου Supervoice Trunk.</span></p><p><span style="font-size:12pt;"> <br></span><span style="color:inherit;"><img src="/Sun%20Aug%2001%202021-12.png" alt=""></span><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;"><br></span></p><p><span style="color:inherit;"></span></p><p><span style="font-size:12pt;">7.</span><span style="font-size:7pt;">  </span><span style="font-size:12pt;">Στην καρτέλα “Basic Settings” επιβεβαιώστε ότι στο πεδίο “Transport” είναι επιλεγμένη η επιλογή “TLS” απενεργοποιήστε το “Keep Trunk CID” και στο πεδίο “From User” βάλτε το username σας που είναι της μορφής id00xxxxx όπως σας έχει αποσταλεί στο email σας</span></p><p><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;"><img src="/Sun%20Aug%2001%202021-13.png" alt=""></span><span style="font-size:12pt;"><br></span></p><p><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;"></span></p><p><span style="font-size:12pt;">8. Στην καρτέλα “Advanced Settings” επιλέξτε τη ρύθμιση “Enable Heartbeat Detection” και αλλάξτε το DTMF Mode σε inband και τα codecs σε PCMA,PCMU και G729</span></p><p><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;"><img src="/Sun%20Aug%2001%202021-14.png" alt=""></span><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;"><br></span></p><p><span style="font-size:12pt;">Επιλέξτε Save και Apply changes, και μεταβείτε στο Dashboard για να επιβεβαιώσετε ότι το account σας είναι registered.</span></p><p><span style="font-size:12pt;"><br></span></p><p><b><u><span style="font-size:12pt;">Λήψη/Πραγματοποίηση Κλήσεων</span></u></b></p><p><span style="font-size:12pt;">Για την λήψη και πραγματοποίηση κλήσεων, θα πρέπει να φτιάξετε τα αντίστοιχα inbound και outbound rules. </span></p><p><u><span style="font-size:12pt;">Λήψη Κλήσεων</span></u></p><p><span style="font-size:12pt;">Μεταβείτε στη menu Extension / Trunk > Inbound Routes και επιλέξτε την τιμή SIP Trunks -- Supervoice” στο πεδίο Trunks.</span></p><p><span style="font-size:12pt;">Επιλέξτε Add. </span></p><p><span style="font-size:12pt;">Στον κανόνα αυτόν θα πρέπει να εισάγετε στο πεδίο Pattern κάτω παύλα ακολουθούμενη από το CID σε E164 format</span></p><p><span style="color:inherit;font-size:16px;"> Πχ. _302107107000</span><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;font-size:16px;"><br></span></p><p><span style="color:inherit;font-size:16px;"><span style="color:inherit;"><img src="/Sun%20Aug%2001%202021-15.png" alt=""></span><br></span></p><p><span style="color:inherit;font-size:16px;"><span style="color:inherit;"><br></span></span></p><p><u><span style="font-size:12pt;">Πραγματοποίηση κλήσεων</span></u></p><p><span style="font-size:12pt;color:inherit;">Για την κλήση αριθμών Ελλάδος θα πρέπει να μεταβείτε στο μενού: Extension / Trunk ->Outbound Routes -> +Add</span></p><p><span style="font-size:12pt;">Ορίστε ένα όνομα για το outbound rule σας, για παράδειγμα “Out_supervoice” και εισάγετε τα ακόλουθα:</span></p><p><span style="font-size:12pt;">Pattern: _2xxxxxxxxx</span></p><p><span style="color:inherit;font-size:12pt;">            _69xxxxxxxx</span></p><p><span style="font-size:12pt;">Trunk:  SIP Trunks – Supervoice</span></p><p><span style="color:inherit;font-size:16px;"><span style="color:inherit;"></span></span></p><p><span style="font-size:12pt;">Prepend:  30</span></p><p><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;"><img src="/Sun%20Aug%2001%202021-16.png" alt=""></span><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;"><br></span></p><p><span style="font-size:12pt;">Έτσι ώστε οι ελληνικοί αριθμοί να αποστέλλονται σε μορφή E164.</span></p><p><span style="color:inherit;"></span></p><p><span style="font-size:12pt;">Για διεθνείς προορισμούς μπορείτε να φτιάξετε επιπλέον κανόνα</span></p><p><span style="font-size:12pt;"><br></span></p><p><span style="color:inherit;"><img src="/Sun%20Aug%2001%202021-18.png" alt=""></span><span style="font-size:12pt;"><br></span></p><p><span style="font-size:12pt;"><br></span></p><p><span style="font-size:12pt;">Για τους International κανόνες αφαιρούμε τα δυο πρώτα μηδενικά για να αποστέλλουμε πάλι τον αριθμό με E164 format</span></p><p><span style="font-size:12pt;">Επιβεβαιώστε ότι το πεδίο Privilege Level είναι ίσο ή μικρότερο από το Privilege Level του extension σας.</span></p><p><span style="color:inherit;"></span></p><p><span>Τέλος, πατήστε τα πλήκτρα “Save” και έπειτα “Apply Changes”.</span></p></span></div></div> </div></div></div></div></div></div></div><div class="theme-blog-author-cont theme-blog-post-style-02"><div class="theme-blog-author-detail"><div class="theme-blog-author-img"><svg xmlns="http://www.w3.org/2000/svg" width="64" height="64"><path fill="#D0E5F7" fill-rule="nonzero" d="M32 0c17.673 0 32 14.327 32 32 0 17.673-14.327 32-32 32C14.327 64 0 49.673 0 32 0 14.327 14.327 0 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