Parking FAQ's | Olympia Events

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name="search"> <button class="search-bar__search__search-submit">Search</button> </div> </form> </div> </nav> </div> </div> </div> <div class="header__mobile-banner"> <button class="header__mobile-banner__search" aria-label="Search"></button> <button class="header__mobile-banner__menu" aria-label="Menu"> <div class="header__mobile-banner__wrapper"> <div class="header__mobile-banner__bar"></div> </div> </button> </div> <div class="header__search"> <form class="search-bar" action="/search"> <div class="search-bar__search"> <input class="search-bar__search__search-input" type="text" placeholder="Search Olympia Events" name="search"> <button class="search-bar__search__search-submit">Search</button> </div> </form> <button class="header__search-button"> <span class="screen-reader">search button</span> </button> </div> </div> </header> <div> <div data-drupal-messages-fallback class="hidden"></div><div id="block-olympia-theme-content"> <article data-history-node-id="116"> <div> <section id="rich-text--7c5a9e41-4d87-468e-b736-f3975a58a787" class="rich-text rich-text--white slice--white"> <div class="rich-text__container"> <div class="rich-text__content"> <h1>Parking at Olympia Events</h1><p>Here’s some answers to regularly asked questions about parking at Olympia Events.</p> </div> </div> </section> <section class="faq-component"> <div class="faq-component__container"> <h2 class="faq-component__title"> Frequently asked questions </h2> <ul> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">Do I have to pre-book car parking?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>We strongly advise travelling to Olympia Events by public transport as it’s easier and quicker. If you have to drive, and are staying for the whole day, we require you to <a href="/visiting/parking/book-parking">pre-book your parking</a> before 10pm the night before. </p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">Can I pre-book on the day I arrive?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>No. Unfortunately we can't book you into the car park on the day you arrive. To secure a parking space we require you to <a href="/visiting/parking/book-parking">pre-book online</a> before 10pm the night before. There is an option to pay for parking on the day, however spaces are limited.</p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">Why should I pre-book?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <ul><li>To guarantee a space in the selected car park for the date(s) chosen</li><li>It's considerably cheaper than turning up on the day and staying for a full day</li><li>It simply gives you peace of mind and allows you to enjoy your day</li></ul> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">How far in advance can I pre-book?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p><span>You can book parking for events up to 4 months in advance. </span></p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">When can I make a booking online?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>Online bookings must be made before 10pm the night before you require a space. Telephone bookings are no longer available at Olympia Events.</p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">Once I have pre-booked my car parking how do I gain access to the car park? Will a ticket be posted to me?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>Olympia operates a pre-booking number plate recognition system. At the time of booking you will be required to submit your vehicle registration number for your pre booked vehicle. Your booking will be confirmed after payment. Then, on the day, simply drive to relevant car park entry barrier where your pre booked vehicle number plate will automatically be read by the number plate recognition cameras. Once your vehicle has been recognised you will be issued a parking ticket with the words ‘Pre-booked’ clearly printed on it. You will need to ensure that you retain this ticket as you will be required to put it in the exit barrier at the time of exiting.<br><br><strong>Please note! </strong>Failure to arrive in the correct vehicle with which you have pre-booked for, in the correct car park, on the correct dates and failure to retain the pre-booked ticket issued at the car park entry, will result in another charge being debited. As stated in the terms and conditions this charge will not be refunded.<br><br>We also strongly recommend that you bring a print out of your booking confirmation in case of any problems.</p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">What do I do if the number plate recognition cameras cannot read my pre-booked vehicles number plate?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>In this instance the entry barrier will still issue you a standard parking ticket, without the wording ‘pre booked’ printed on it. Please take this ticket to the pay station, along with your pre booking details where the car park operative will check the validity of your booking. If you have arrived in the correct vehicle, parked in the correct car park and on the correct dates the car park operative will issue you an exit ticket as the camera has had difficulty reading your number plate.</p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">What if I cannot bring the vehicle that I pre-booked for?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>Amendments to your booking can be made online and this includes changing the vehicle registration. Please note that online amendments must be made before 6pm on the day before the start of the booking.</p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">What time does the car park open?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>Our car park is open at 07:00hrs Monday - Saturday, and 08:00hrs on Sunday. Closing times vary dependent on the timings of the events. In general, during open and pull out days, the car park will closed at 22:00hrs, or up to an hour after the event has finished.</p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">Can I leave my car overnight?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>Yes. Olympia Events car park is patrolled; have CCTV coverage and are approved by Park Mark Scheme. Ultimately though, you do leave your vehicle at your own risk.<br><br><strong>Please note:</strong> If you pre-book your parking and leave the vehicle overnight, you will be charged from 07:00hrs on the following day, at the normal parking tariff.</p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">Are there discounts available for students, OAPs or registered disabled badge holders?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>Parking tariffs at Olympia Events are applicable to all visitors and unfortunately no discounts are available.</p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">Are disabled parking facilities available?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p><span>Disabled bays are issued on a first-come, first-served basis. Should you wish to</span> <a href="/visiting/parking/book-parking">pre-book</a> a parking space online, <span>this does not guarantee you a disabled bay but will ensure you have a space in the motor rail car park. When you arrive, please inform car parking staff that you have pre-booked a parking space and that you require a disabled bay, and someone will assist you.  </span></p><p><span>All disabled parking is charged at the standard tariff rates.</span></p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">Am I entitled to free or discounted parking as an exhibitor or contractor?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>No, but you can get a discount by pre-booking your parking for 10 hours or more. If you’re loading and unloading in designated areas then you must book a slot using our vehicle booking system. You will not be charged for this service.</p><p>Any parking that is required in addition to the loading or unloading time will be charged at the normal tariff rates.</p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">Why can I not select the car park or dates that I require?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>If the date selected is no longer available, this means our car park is now full at that time. We recommend travelling to the venue by public transport as it’s quicker and easier. See our full guides on getting to the venue.</p><p>If you’re unable to book a space with us, we have <a href="/sites/default/files/2022-11/Olympia_HowToGetHere_Map_A4_2_0.pdf">off-site parking</a> locations in our local area including Westfield Shepard’s Bush, located 10 minutes’ drive away from the venue. Check the <a href="/sites/default/files/2022-11/Olympia_HowToGetHere_Map_A4_2_0.pdf">map</a> for more parking spots. </p> </div> </div> </section> </div> </div> </li> <li class="faq-component__accordion-item"> <h3> <button class="faq-component__accordion" aria-expanded="false">How do I make a cancellation or amend an existing booking?</button> </h3> <div class="faq-component__panel hidden" aria-hidden="true"> <div class="faq-component__panel__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p>Please <a href="https://parking.olympia.london/OlympiaBooking/Management">access your booking online</a> to cancel or amend a booking.<br><br><strong>Please note: </strong>The cancellations and amendments are subject to administration charges must be made within the appropriate time frames. For more details please read the car park pre-booking terms and conditions.</p> </div> </div> </section> </div> </div> </li> </ul> <div class="faq-component__contact-us"> <h5 class="faq-component__contact-us__title"> Can't find the information you need? </h5> <div class="faq-component__contact-us__description"> <section id="" class="rich-text rich-text-- slice--"> <div class="rich-text__container"> <div class="rich-text__content"> <p><a href="/contact-us">Get in touch.</a></p> </div> </div> </section> </div> </div> </div> </section> </div> </article> </div> </div> <footer class="my-footer"> <div class="my-footer__container"> <div class="my-footer__address"> <h2>Olympia Events</h2> <p>Hammersmith Road<br /> London W14 8UX</p> <h2>Management Offices</h2> <p>Level 4<br /> 72 Hammersmith Road<br /> London W14 8TH</p> </div> <div class="my-footer__links"> <h2>Useful links</h2> <ul> <li> <a href="/newsletter-signup">Ticket offers</a> </li> <li> <a href="/contact-us">Contact us</a> </li> <li> <a href="/terms-conditions">Terms and conditions</a> </li> <li> <a href="/privacy-cookies">Privacy policy and cookies</a> </li> </ul> </div> <div class="my-footer__social"> <h2>Follow us</h2> <ul> <li class="my-footer__social--instagram"> <a aria-label="Instagram" href="https://www.instagram.com/olympiaeventsuk"> <svg width="44" height="44"> <g fill="none" fill-rule="evenodd"> <path d="M0 0h44v44H0z" /> <path d="M26.48 12A5.526 5.526 0 0 1 32 17.52v8.96A5.526 5.526 0 0 1 26.48 32h-8.96A5.525 5.525 0 0 1 12 26.48v-8.96A5.526 5.526 0 0 1 17.52 12zm0 1.774h-8.96a3.749 3.749 0 0 0-3.746 3.745v8.962a3.749 3.749 0 0 0 3.745 3.745h8.962a3.75 3.75 0 0 0 3.745-3.745v-8.962a3.75 3.75 0 0 0-3.745-3.745zM22 16.847A5.16 5.16 0 0 1 27.153 22 5.16 5.16 0 0 1 22 27.153 5.16 5.16 0 0 1 16.847 22 5.16 5.16 0 0 1 22 16.847zm0 1.774a3.383 3.383 0 0 0-3.379 3.38A3.383 3.383 0 0 0 22 25.378 3.383 3.383 0 0 0 25.379 22 3.383 3.383 0 0 0 22 18.621zm5.37-3.279a1.303 1.303 0 0 1 0 2.603c-.342 0-.678-.14-.92-.381a1.312 1.312 0 0 1-.382-.92 1.306 1.306 0 0 1 1.301-1.301z" fill="#292369" /> </g> </svg> <span class="screen-reader">Instagram</span> </a> </li> <li class="my-footer__social--facebook"> <a aria-label="Facebook" href="https://www.facebook.com/olympiaeventslondon"> <svg width="44" height="44"> <g fill="none" fill-rule="evenodd"> <path d="M0 0h44v44H0z" /> <path d="M20.128 32.375v-9.294H17v-3.622h3.128v-2.671c0-3.1 1.893-4.788 4.659-4.788 1.325 0 2.463.099 2.795.143v3.24l-1.918.001c-1.504 0-1.795.715-1.795 1.763v2.313h3.587l-.467 3.622h-3.12v9.293h-3.741z" fill="#292369" /> </g> </svg> <span class="screen-reader">Facebook</span> </a> </li> <li class="my-footer__social--twitter"> <a aria-label="Twitter" href="https://twitter.com/olympiaeventsuk"> <svg width="44" height="44" viewBox="0 0 44 44" fill="none" xmlns="http://www.w3.org/2000/svg"> <g fill="none" fill-rule="evenodd"> <path d="M0 0h44v44H0z" /> <path d="M12.0488 12L19.7705 23.0312L12 32H13.7488L20.5519 24.1477L26.0486 32H32L23.8438 20.3483L31.0765 12H29.3277L23.0624 19.2318L18.0001 12H12.0488ZM14.6206 13.3763H17.3546L29.4278 30.6235H26.6938L14.6206 13.3763Z" fill="#292369"/> </g> </svg> <span class="screen-reader">Twitter</span> </a> </li> <li class="my-footer__social--linkedIn"> <a aria-label="LinkedIn" href="https://www.linkedin.com/company/olympiaeventslondon"> <svg width="44" height="44"> <g fill="none" fill-rule="evenodd"> <path d="M0 0h44v44H0z" /> <path d="M17.262 31.716h-3.934V17.29h3.934zm-1.967-16.089A2.305 2.305 0 0 1 13 13.313 2.305 2.305 0 0 1 15.295 11a2.305 2.305 0 0 1 2.295 2.313 2.304 2.304 0 0 1-2.295 2.314zM33 31.716h-3.934v-7.35c0-4.416-5.246-4.082-5.246 0v7.35h-3.935V17.29h3.935v2.315c1.83-3.392 9.18-3.642 9.18 3.247v8.864z" fill="#292369" /> </g> </svg> <span class="screen-reader">LinkedIn</span> </a> </li> <li class="my-footer__social--youtube"> <a aria-label="Youtube" href="https://www.youtube.com/@olympiaevents"> <svg width="44" height="44"> <g fill="none" fill-rule="evenodd"> <path d="M0 0h44v44H0z" /> <path fill="#292369" d="M16 30.313v-16L32 22.3l-16 8.014z" /> </g> </svg> <span class="screen-reader">Youtube</span> </a> </li> </ul> </div> </div> <span class="my-footer__divider"></span> <div class="my-footer__copyright"> © 2024 Olympia Management Services Limited, Company Registration Number 00238811 </div> </footer> </div> <script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","pathPrefix":"","currentPath":"node\/116","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en"},"pluralDelimiter":"\u0003","user":{"uid":0,"permissionsHash":"234ce710b429c08e3dcbec0ebf1caa7e4ca52261b395407e4d4116de1d8635a0"}}</script> <script src="/sites/default/files/js/js_I9D7FB2caVuw-itFHaUKPI-qlW4K2EoplUkwVRMPlwk.js?scope=footer&delta=0&language=en&theme=olympia_theme&include=eJxLSU0tzs-LTyvKzytJzUsBMhJzU8vzi7L1kxKLUwG_kQw1" data-cookieconsent="ignore"></script> </body> </html>

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