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sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/orders"> 訂單 </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/discounts"> 折扣 </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/inbox"> Shopify Inbox </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/metafields"> 中繼欄位 </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/promoting-marketing"> 行銷和宣傳活動 </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/reports-and-analytics"> 分析 </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/apps"> 應用程式 </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/cross-border"> 跨國銷售 </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/experts-marketplace"> 專家平台 </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/community"> Shopify 社群 </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/taxes"> 稅金 </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/shopify-plus"> 組織管理 <span class="tag tag--plus"></span> </a> </li> <li class="sidebar-item sidebar-item--depth-0"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/custom-storefronts"> 自訂購物體驗 </a> </li> <li class="sidebar-item sidebar-item--depth-0 sidebar-item--has-children"> <a class="sidebar-link" href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/finances"> 財務 </a> </li> </ul> </div> </div> <div class="grid__item grid__item--tablet-up-4 grid__item--desktop-up-8"> <section class="section"> <article class="article"> <h1 class="article-title"> 暫停或關閉商店 </h1> <div class="print-notice"> 此頁面列印時間為 Oct 25, 2021。如須最新版本，請至 https://help.shopify.com/zh-TW/manual/your-account/pause-close-store。 </div> <p>如果您是<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account">商店擁有人</a>且您的商店具有資格，您可以使用 <a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/staff-accounts/staff-permissions#store-owner-access">Shopify 管理介面</a>暫停營運或完全關閉您的商店。</p><p>您可以透過下列方式來暫停營運您的商店：</p> <ul> <li> <a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/pause-close-store#pause-and-build-your-store">暫停營運並繼續改善您的商店</a>。 </li> <li> <a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/pause-close-store#pause-and-step-away-from-your-store">完全暫停營運並停用您的商店</a>。 </li> </ul> <aside class="note"> <h4>備註</h4> <p> 若要符合使用 <a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/pause-close-store#pause-and-step-away-from-your-store">Pause</a> 或 <a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/pause-close-store#pause-and-build-your-store">Pause and Build</a> 方案暫停營運商店的資格，您的商店需要在免費試用期結束後採用付費方案達 <strong>60 天</strong> (含) 以上。若您的商店未符合這些條件，則無法暫停營運商店。</p> </aside> <p>您可以透過以下方式關閉商店：</p> <ul> <li> <a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/pause-close-store#close-your-store">取消訂閱並關閉您的 Shopify 商店</a>。 </li> <li> <a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/pause-close-store#sell-your-store">在 Exchange 市集上出售您的商店</a>。 </li> </ul> <p>若您正在使用免費試用版且尚未選擇任何定價方案，則無須採取任何動作取消帳號。您無法在免費試用期間暫停營運您的商店。</p> <aside class="note note-caution"> <h4>注意</h4> <p> 在暫停營運或關閉商店之前，請確認您已檢視並瞭解<a href="https://web.archive.org/web/20211025013920/https://www.shopify.com/legal/terms">服務條款</a>。</p> </aside> <p>如需暫停或關閉商店的協助，請<a href="/web/20211025013920/https://help.shopify.com/questions">聯絡 Shopify 支援服務</a>。</p> <div class="video-embed-wrapper"> <figure> <iframe src="https://web.archive.org/web/20211025013920if_/https://www.youtube.com/embed/mTe8Ifk2Nos?cc_lang_pref=zh-TW&cc_load_policy=1&hl=zh-TW" width="800" height="450" allowfullscreen></iframe> </figure> </div> <p><a id="decide-which-pause-plan-is-right-for-you"></a></p> <h2 id="part-334e3ac2f3a9ccbb">決定最適合您的暫停方案</h2> <p>不適用於：Shopify Plus</p> <aside class="note note-caution"> <h4>注意</h4> <p> 若您已收到 Shopify 金融服務的融資但又使用其中一項暫停方案暫停商店營運，則會影響剩餘預付款作業。如需更多資訊，請聯絡 <a href="/web/20211025013920/https://help.shopify.com/questions">Shopify 支援服務</a>。</p> </aside> <p>有兩種方式可以暫停營運您的商店，請根據您的需求選擇適合的方案。</p><p><a id="pause-and-build-plan"></a></p> <h3 id="pause-and-build">Pause and Build 方案</h3> <p><strong>Pause and Build</strong>方案可讓您以優惠訂閱費用暫停您的店面，並繼續改善您的商店。您可以存取 Shopify 管理介面最佳化您的商店，並編輯您的產品，但您的結帳頁面已停用。這代表顧客可以造訪您的商店及瀏覽產品，但無法進行購買。</p><p>如果您經營的是季節性商店，或商店只開放一段特定的時間，<strong>Pause and Build</strong>方案可能就很適合您。</p><p>在免費試用期結束後，若您的商店又採用付費方案達 60 天 (含) 以上，則您僅能選擇 <strong>Pause and Build</strong> 方案。</p><p><a id="pause-plan"></a></p> <h3 id="part-2ca860588c9d3ab6">暫停方案</h3> <p><strong>Pause</strong> 方案可讓您暫停營運商店 3 個月，且無須支付任何訂閱費用。商店暫停營運時，您可以完全停用商店，並將注意力集中在其他更重要的事物上。</p><p>有別於 <strong>Pause and Build</strong> 方案，若選擇 <strong>Pause</strong> 方案，您將無法存取 Shopify 管理介面、改善您的商店，或向顧客販售產品。</p><p>您商店的訪客會收到商店已暫時關閉的通知。您可以蒐集訪客的電子郵件地址，以便在您重新開啟商店時通知他們，並供日後其他聯繫使用。</p><p>在這 3 個月內，您可以隨時登入和選擇新方案，重新開啟您的商店。不過如果您決定不在這 3 個月內重新開啟商店，您的方案就會升級為 <strong>Pause and Build</strong>，系統將會向您收取優惠訂閱費用。一旦升級後，您的店面仍對顧客關閉，但您可以存取 Shopify 管理介面並改善您的商店，以便為重新開始販售做準備。</p><p>在免費試用期結束後，若您的商店又採用付費方案達 60 天 (含) 以上，則您僅能選擇 <strong>Pause</strong> 方案。</p><p><a id="pause-and-build-your-store"></a></p> <h2 id="part-8a6b93e43e3c5481">暫停營運但持續打造商店。</h2> <aside class="note"> <h4>備註</h4> <p> 若要符合使用 Pause and Build 方案的資格，您的商店需要在免費試用期結束後採用付費方案達 <strong>60 天</strong> (含) 以上。若您的商店未符合這些條件，則無法暫停營運商店。</p> </aside> <p>使用 <strong>Pause and Build</strong> 方案時，您可以以每月 $9 美元的價格繼續經營商店。您可以在需要時存取 Shopify 管理介面，並編輯您的產品，但結帳頁面已停用。這代表顧客可以看到您的產品，但無法進行購買。</p><p>使用<strong>Pause and Build</strong>方案時，您可以執行下列操作：</p> <ul> <li>存取 Shopify 管理員。 </li> <li>存取有關網站成效的基本報告。 </li> <li>檢視線上店面。 </li> </ul> <p>在您商店暫停期間，無法使用網路商店結帳功能、POS 折扣、未完成結帳作業、禮品卡、如 Facebook 和 Google 等第三方整合工具來發佈產品。您可以傳送訂單草稿發票，但顧客無法完成結帳流程且訂單草稿無法轉換為正式訂單。</p> <aside class="note note-caution"> <h4>注意</h4> <p> 請考慮將定期收費的<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/apps/working-with-apps#uninstall-an-app">任何第三方應用程式解除安裝</a>，這些應用程式便不會在您的商店暫停營運後繼續計費。</p> </aside> <h4 id="part-3786e7e0b7f7f73">步驟：</h4> <ol> <li><p>以<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account">商店擁有人</a>的身分登入商店。</p></li> <li><p>在 Shopify 管理介面中，點擊「<strong>設定</strong>」>「<a href="https://web.archive.org/web/20211025013920/https://www.shopify.com/admin/settings/plan"><strong>方案</strong></a>」。</p></li> <li><p>點擊「<strong>暫停或取消訂閱</strong>」>「<strong>Pause and build</strong>」方案。</p></li> <li><p>請仔細檢視方案詳細資訊，然後點擊「<strong>切換至暫停 Pause and build</strong>」。</p></li> </ol> <p>您的商店會暫停營運並使用優惠訂閱費用。如果您想要重新開始販售產品，則可以隨時透過選擇新方案，重新開啟您的商店。</p><p><a id="work-on-your-store-while-you're-on-the-pause-and-build-plan"></a></p> <h3 id="pause-and-build">使用Pause and Build方案改善您的商店</h3> <p>使用 <strong>Pause and Build</strong> 方案時，顧客仍可查看您的產品，但無法購買。若要改善顧客體驗，您可以自訂佈景主題以<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/online-store/themes/os/customize/hide-product-prices">隱藏產品價格</a>，並<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/online-store/themes/os/customize/hide-add-to-cart-buttons">隱藏「<strong>加入購物車</strong>」按鈕</a>，如此一來，顧客就不會在您商店暫停營運時嘗試購買任何產品。</p><p>如果您不想在商店暫停期間展示產品，<a href="/web/20211025013920/https://help.shopify.com/manual/online-store/os/using-themes/change-the-layout/password-page">可使用密碼保護網路商店</a>。如此一來，顧客就無法在您的商店暫停營運時瀏覽產品。您可以<a href="/web/20211025013920/https://help.shopify.com/manual/online-store/os/using-themes/change-the-layout/password-page#edit-your-password-page-settings">自訂密碼頁面</a>，並撰寫訊息公告以在商店暫停期間向顧客顯示。</p><p>即使商店已暫停，您的所有應用程式仍會保持啟用。若您想暫停應用程式，就必須個別取消。</p><p><a id="reopen-your-store-after-you-pause-and-build"></a></p> <h3 id="pause-and-build">在使用 Pause and Build 方案後，重新開啟您的商店</h3> <p>如果您已準備好重新開啟您的商店，請登入，然後選取最適合您的新方案。</p> <h4 id="part-3786e7e0b7f7f73">步驟：</h4> <ol> <li><p>以<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account">商店擁有人</a>的身分登入商店。</p></li> <li><p>在 Shopify 管理介面，前往「<strong>設定</strong>」>「<strong>方案</strong>」。</p></li> <li><p>點擊「<strong>挑選方案</strong>」，然後在您想要的方案點擊「<strong>選擇方案</strong>」。</p></li> <li><p>請仔細檢視方案詳細資訊，然後點擊「<strong>開始方案</strong>」。</p></li> </ol> <p>選取方案後，便可以開始進行販售。</p><p>如果您在商店暫停時設定商店密碼，則可<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/intro-to-shopify/initial-setup/setup-prepare-for-launch#remove-your-online-store-password">移除線上商店密碼</a>。</p><p><a id="pause-and-step-away-from-your-store"></a></p> <h2 id="part-d1bbaa2b53b15df3">暫停商店並完全停止打造商店</h2> <aside class="note"> <h4>備註</h4> <p> 若要取得使用 Pause 方案的資格，您的商店需要在免費試用期結束後採用付費方案達 <strong>60 天</strong> (含) 以上。若您的商店未符合這些條件，則無法暫停營運商店。</p> </aside> <p>如果您是啟用中的商家，可以使用 <strong>Pause</strong> 方案完全暫停營運並停用您的商店。在此情況下，您的商店最多可以暫停營運 3 個月，系統不會向您收取訂閱費用。您可以在這 3 個月內隨時重新開啟您的商店。如果三個月後您不重新開啟您的商店，您的方案就會升級為 <a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/pause-close-store#pause-and-build-your-store"><strong>Pause and Build</strong></a> 方案，每月的訂閱費用為 $9 美元。</p><p>若您暫停營運商店，則會暫停收取應用程式費用。若您有待處理的應用程式費用，則須在暫停營運商店前，將這些費用開立帳單。在您採用 <strong>Pause</strong> 方案期間，您將無法存取 Shopify 管理介面、改善您的商店，或向顧客販售產品。</p><p>開始之前，請考慮<a href="/web/20211025013920/https://help.shopify.com/manual/online-store/os/using-themes/change-the-layout/password-page">建立密碼頁面</a>，告知您的訪客商店很快會重新開啟。在商店暫停營運期間，您將無法存取或編輯密碼頁面。</p> <h4 id="part-3786e7e0b7f7f73">步驟：</h4> <ol> <li><p>以<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account">商店擁有人</a>的身分登入商店。</p></li> <li><p>在 Shopify 管理介面中，點擊「<strong>設定</strong>」，然後再點擊「<strong>方案</strong>」。</p></li> <li><p>點擊「<strong>暫停或取消訂閱</strong>」，然後再點擊「<strong>Pause for 90 days</strong>」方案。</p></li> <li><p>請仔細檢視方案詳細資訊，然後點擊「<strong>暫停商店</strong>」。</p></li> </ol> <p>您會收到一封確認商店暫停的電子郵件。如果您沒有重新開啟商店，則三個月後您的商店將自動升級為「Pause and Build」方案，每月費用為 9 美元。</p><p>您的商店已暫停營運。</p><p><a id="reopen-your-store-after-you-pause-and-step-away"></a></p> <h3 id="part-10dee8b8f7e400d5">在暫停並停用商店後，重新開啟您的商店</h3> <p>如果您已準備好重新開啟您的商店，請登入，然後選取最適合您的新方案。</p> <h4 id="part-3786e7e0b7f7f73">步驟：</h4> <ol> <li><p>以<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account">商店擁有人</a>的身分登入商店。</p></li> <li><p>在 Shopify 管理介面，前往「<strong>設定</strong>」>「<strong>方案</strong>」。</p></li> <li><p>點擊「<strong>挑選方案</strong>」，然後在您想要的方案點擊「<strong>選擇方案</strong>」。</p></li> <li><p>請仔細檢視方案詳細資訊，然後點擊「<strong>開始方案</strong>」。</p></li> </ol> <p>選取方案後，便可以開始進行販售。</p><p>如果您在商店暫停時設定商店密碼，則可<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/intro-to-shopify/initial-setup/setup-prepare-for-launch#remove-your-online-store-password">移除線上商店密碼</a>。</p><p><a id="close-your-store"></a></p> <h2 id="shopify">取消訂閱並關閉您的 Shopify 商店</h2> <p>如果您不想再經營線上商店，隨時可以選擇關閉。關閉商店後，您將無法存取 Shopify 管理介面。如果您想重新登入，就必須輸入信用卡詳細資訊並重新啟用商店。</p><p>若您關閉線上商店，您將無法使用相同的商店名稱或相同的 myshopify 網域建立新的線上商店。</p> <aside class="note"> <h4>備註</h4> <p> 基於安全考量，Shopify 支援服務無法為您取消商店；您必須自行關閉商店。若您對於相關程序有任何疑問，可以<a href="/web/20211025013920/https://help.shopify.com/questions">聯絡 Shopify 支援服務</a>。</p> </aside> <p>關閉商店之前，請考量下列事項：</p> <ul> <li><p>請確保您已支付任何可能的未付費用。如果您的帳號沒有任何未付費用，就不會在關閉商店後收到帳單。如需更多有關帳單的資訊，請參閱<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/manage-billing/your-invoice">瞭解 Shopify 帳單</a>。</p></li> <li><p>透過<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/shopify-admin/duplicate-store#using-csv-files-to-back-up-store-information">匯出 CSV 檔案</a>儲存您的商店資訊。您可以選擇透過<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/manage-billing/billing-information#export-billing-history">匯出帳單紀錄</a>來儲存帳單。</p></li> <li><p>若您在 Shopify 之外還使用任何擁有您付款資訊的第三方 App，請取消這些 App 的服務以避免在您關閉商店後由外部收取費用。</p></li> <li><p>若您販售禮品卡，您可能需要解決未付卡的問題。您可以<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/products/gift-card-products/manage-purchased-gift-cards#export-your-gift-card-products-to-a-CSV">匯出</a>您的商店禮品卡 CSV 檔案，其中包含解決任何未付卡所需的資訊。</p></li> <li><p>如果您具有透過 Shopify 購買的自訂網域，可<a href="/web/20211025013920/https://help.shopify.com/manual/domains/managing-domains/advanced-settings/#transfer-your-shopify-domain">將其轉移至其他供應商</a>。</p></li> <li><p>如果您具有透過第三方購買的自訂網域，可在 Shopify 管理介面將<a href="/web/20211025013920/https://help.shopify.com/manual/domains/managing-domains#remove-a-third-party-domain">該網域從您商店移除</a>。如果您在關閉 Shopify 商店前未移除網域，則您之後的其他網站可能就無法使用該網域。</p></li> <li><p>請務必在註冊商網站上關閉您自訂網域的自動續約功能，以免出現非預期費用。</p></li> <li><p>如果您預計要關閉商店，並將網域轉移至新平台，請注意 Shopify 的 <a href="/web/20211025013920/https://help.shopify.com/manual/online-store/os/domains/managing-domains/ssl/index#hsts">HTTP 強制安全傳輸技術 (HSTS)</a> 政策在關閉商店後 90 天內在您的網域中仍有效。此政策可確保您商家和顧客的資訊安全。</p></li> </ul> <p>若您將網域轉移到其他使用 HTTPS 的平台，則無須採取額外步驟。</p><p>若您將網域轉移至未使用 HTTPS 的平台，則接下來的 90 天，若有人想要造訪您的網域，其瀏覽器會顯示錯誤訊息。錯誤訊息的內容可能為此網站不受信任或憑證無效。請等到 90 天期限結束，或考慮將網域轉移至支援 HTTPS 的平台。</p> <h4 id="part-3786e7e0b7f7f73">步驟：</h4> <ol> <li><p>在 Shopify 管理介面，前往「<strong>設定</strong>」>「<strong>方案</strong>」。</p></li> <li><p>點擊「<strong>取消訂閱</strong>」或「<strong>暫停或取消訂閱</strong>」。</p></li> <li><p>請查看選項以暫停訂閱或販售商店。</p></li> <li><p>若您仍要取消，請點擊「<strong>取消訂閱並關閉商店</strong>」。</p></li> <li><p>選擇取消原因，再點擊「<strong>繼續</strong>」。</p></li> <li><p>輸入您的密碼，並點擊「<strong>關閉商店</strong>」。</p></li> </ol> <p>您會收到一封確認商店關閉的電子郵件。您仍可重新開啟商店或檢視過去的帳單，且您的商店資訊會保留 2 年。您也可以重新開啟商店並<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/pause-close-store#pause-and-build-your-store">暫停方案</a>。</p><p><a id="sell-your-store"></a></p> <h2 id="exchange-shopify">在 Exchange 市集上出售您的 Shopify 商店</h2> <p>如果您不再想再經營 Shopify 商店，且有意出售您的商家，可以利用 Shopify 的 <a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/exchange">Exchange 市集</a>。只要在 Exchange 市集刊登您商家的資訊即可輕鬆在線上出售商家。Exchange 也與 <a href="https://web.archive.org/web/20211025013920/https://www.escrow.com/">Escrow.com</a> 合作以確保付款、刊登以及移轉作業程序簡單明瞭又安全。若要深入瞭解 Exchange，請參閱<a href="/web/20211025013920/https://help.shopify.com/zh-TW/manual/your-account/exchange/selling-a-business"><em>在 Exchange 市集出售商家</em></a>。</p> </article> <div id="Feedback" data-gid="4ffa1fd0-edea-4675-afee-648d6f553a75"></div> </section></div></div> 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