시민고충처리위원회 소개 < 시민고충처리위원회 < 시민신고센터 < 시민참여

<!DOCTYPE HTML> <html lang="ko"> <head> <title> 시민고충처리위원회 소개 < 시민고충처리위원회 < 시민신고센터 < 시민참여 < HOME : 용인시청 대표포털 </title> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="viewport" content="width=device-width, initial-scale=1, minimum-scale=1.0"> <meta http-equiv="X-UA-Compatible" content="IE=edge" />  <link rel="stylesheet" type="text/css" href="/resources/openworks4/css/openworks4-custom.css"> <script type="text/javascript">var CTX_PATH="";</script>  <script type="text/javascript" src="/resources/libs/jquery/jquery-1.11.2.min.js"></script> <script type="text/javascript" src="/resources/libs/jquery-ui-1.11.3.custom/jquery-ui.min.js"></script>  <script type="text/javascript" src="/component/js/ND_globalConfig.do"></script> <script type="text/javascript" src="/component/js/ND_massageConfig.do"></script>  <script type="text/javascript" src="/resources/libs/bootstrap-3.3.2-dist/js/bootstrap.min.js"></script>     <script type="text/javascript" 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<div class="site_list"> <ul> <li><a href="https://council.yongin.go.kr/" target="_blank" title="용인시의회 새창열림">용인특례시의회</a></li>  </ul> </div> <div class="right_area"> <div class="login_area"> <ul> <li><a href="https://www.yongin.go.kr/login/BD_login.do" title="로그인 화면 이동">로그인</a></li> <li><a href="https://www.yongin.go.kr/user/join/BD_userTypeChoose.do" title="회원가입 화면 이동">회원가입</a></li> </ul> </div> <div class="btn_print"><a href="#" onclick="jsDivPirnt(); return false;" title="프린트하기">프린트하기</a></div> <div class="magnify"> <dl> <dt>화면</dt> <dd class="txt_plus"><a class="js-zoomin" href="#txt_plus"><img src="/resources/user/main/img/layout/txt_plus_icon.png" alt="글자크기 확대" /></a></dd> <dd class="txt_minus"><a class="js-zoomout" href="#txt_minus"><img src="/resources/user/main/img/layout/txt_minus_icon.png" alt="글자크기 축소" /></a></dd> </dl> </div> <div class="language"> <button type="button" class="language_btn" title="언어선택 열기">언어선택</button> <div class="lang_list"> <ul> <li id="kr"><a href="#korea" title="새창에서 열림" class="kr">한국어</a></li> <li id="kte"><a href="#english" title="새창에서 열림" class="kte">English</a></li> <li id="ktc"><a href="#chinese" title="새창에서 열림" class="ktc">中國語</a></li> <li id="ktj"><a href="#japanese" title="새창에서 열림" class="ktj">日本語</a></li> </ul> <button type="button" class="close" title="언어선택 닫기">언어선택 닫기</button> </div> </div> </div> </div> </div> <div class="header_body"> <h1 id="logo"> <a href="/index.do" title="용인시청"> <img src="/resources/user/main/img/layout/logo.png" alt="용인시 로고" /> </a> </h1> <nav id="gnb_area"> <ul id="gnb"> <li class=""><a href="#">용인소식</a> <div class="gnb_menu"> <div class="gnb_menu_inner"> <div class="gnb_menu_title"> <div class="gnb_menu_title_inner"> <h4>용인소개</h4> <p>용인의 시정정보와<br/>새로운소식</p> <img src="/resources/user_renewal/_common/images/artwork-gnb1.png" alt="" /> </div> </div> <ul> <li> <a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1001&q_clCode=1" >새소식</a> <ul> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1001&q_clCode=1" >시정소식</a></li> <li><a href="/user/web/newsApi/BD_selectNewsApiList.do" >도정소식</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1020" >언론보도</a></li> <li><a href="https://www.yongin.go.kr/partInfo/cultureArt/BD_selectCultureArtCalList.do" target="_blank" title="새창으로 이동합니다.">문화행사/공연</a></li> <li><a href="/user/web/empmntestinfo/BD_selectEmpmnTestInfoList.do?q_menu=1" >채용/시험정보</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1001&q_clCode=17" >코로나19 관련소식</a></li> <li><a href="https://www.yongin.go.kr/ebook/home/list.php?code=1610" target="_blank" title="새창으로 이동합니다.">용인소식지</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1225" >스마트반상회</a></li> <li><a href="https://www.yongin.go.kr/ebook/home/index.php?" target="_blank" title="새창으로 이동합니다.">용인시 e-book</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1210" >손바닥소식</a></li> <li><a href="/home/yiNw/yiNwNews/yiNwNews15_01/yiNwNews15_14.jsp" >인구정책 브리핑</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1219" >직장운동경기부 소식</a></li> </ul> </li> <li> <a href="/home/yiNw/yiNwStable/yiNwStable01/yiNwStable01_01.jsp" >입법예고/공고</a> <ul> <li><a href="/home/yiNw/yiNwStable/yiNwStable01/yiNwStable01_01.jsp" >입법예고</a></li> <li><a href="/home/yiNw/yiNwStable/yiNwStable02/yiNwStable02_01.jsp" >고시공고</a></li> </ul> </li> <li> <a href="/home/yiNw/yiNwInfo/yiNwInfo01/yiNwInfo01_01.jsp" >입찰계약정보</a> <ul> <li><a href="/home/yiNw/yiNwInfo/yiNwInfo01/yiNwInfo01_01.jsp" >입찰공고</a></li> <li><a href="http://contract.yongin.go.kr/" target="_blank" title="새창으로 이동합니다.">용인시 계약정보공개시스템</a></li> </ul> </li> <li> <a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1242" >용인사진관</a> <ul> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1242" >용인의 현재(2024년 이후)</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1182" >2021-2023년</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1183" >2000-2020년</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1150" >2000년 이전</a></li> </ul> </li> </ul> </div> </div> </li> <li class=""><a href="#">민원안내</a> <div class="gnb_menu"> <div class="gnb_menu_inner"> <div class="gnb_menu_title"> <div class="gnb_menu_title_inner"> <h4>민원 안내</h4> <p>편리한<br/>민원행정서비스</p> <img src="/resources/user_renewal/_common/images/artwork-gnb2.png" alt="" /> </div> </div> <ul> <li> <a href="/home/cvIf/cvIfTotal/cvIfTotal18.jsp" >종합민원안내</a> <ul> <li><a href="/home/cvIf/cvIfTotal/cvIfTotal18.jsp" >민원발급</a></li> <li><a href="/home/cvIf/cvIfTotal/cvIfTotal02.jsp" >무인민원발급기</a></li> <li><a href="/home/cvIf/cvIfTotal/cvIfTotal03.jsp" >어디서나민원</a></li> <li><a href="/home/cvIf/cvIfTotal/cvIfTotal17.jsp" >용인시 민원수수료</a></li> <li><a href="/home/cvIf/cvIfTotal/cvIfTotal04/cvIfTotal04_01.jsp" >주민등록민원안내</a></li> <li><a href="/home/cvIf/cvIfTotal/cvIfTotal01/cvIfTotal01_01.jsp" >민원1회 방문제</a></li> <li><a href="/home/cvIf/cvIfTotal/cvIfTotal05.jsp" >군부대 민원안내</a></li> <li><a href="/home/cvIf/cvIfTotal/cvIfTotal06/cvIfTotal06_01.jsp" >정보통신공사 사용전검사</a></li> <li><a href="/home/cvIf/cvIfTotal/cvIfTotal09/cvIfTotal09_02.jsp" >공공요금 모아보기</a></li> <li><a href="/home/cvIf/cvIfTotal/cvIfTotal14.jsp" >해피 민원창구 운영</a></li> <li><a href="/home/cvIf/cvIfTotal/cvIfTotal16.jsp" >폐업신고 일괄서비스</a></li> <li><a href="/home/cvIf/cvIfTotal/cvIfTotal12.jsp" >민원안내 콜센터</a></li> </ul> </li> <li> <a href="/user/web/yicvplReq/BD_selectYicvplReq.do" >민원신청</a> <ul> <li><a href="/user/web/yicvplReq/BD_selectYicvplReq.do" >민원신청 창구</a></li> <li><a href="/home/cvIf/cvIfElec/cvIfElec02.jsp" >인터넷 민원발급</a></li> <li><a href="https://www.safetyreport.go.kr/" target="_blank" title="새창으로 이동합니다.">안전신문고</a></li> <li><a href="/user/web/cvplcnsltresv/BD_insertCvplCnsltResvForm.do" >민원사전상담/예약</a></li> </ul> </li> <li> <a href="/home/cvIf/cvIfPasspt/cvIfPasspt03.jsp" >여권사무</a> <ul> <li><a href="/home/cvIf/cvIfPasspt/cvIfPasspt03.jsp" >여권민원실 안내</a></li> <li><a href="/home/cvIf/cvIfPasspt/cvIfPasspt01.jsp" >여권개요 및 유의사항</a></li> <li><a href="/home/cvIf/cvIfPasspt/cvIfPasspt02.jsp" >여권사진 규정 안내</a></li> <li><a href="/home/cvIf/cvIfPasspt/cvIfPasspt04.jsp" >여권구비서류</a></li> <li><a href="/home/cvIf/cvIfPasspt/cvIfPasspt05.jsp" >여권발급수수료</a></li> <li><a href="/home/cvIf/cvIfPasspt/cvIfPasspt06.jsp" >여권수령방법 및 여권 발급기한</a></li> <li><a href="/home/cvIf/cvIfPasspt/cvIfPasspt07.jsp" >여권보관, 반납 및 습득</a></li> <li><a href="https://www.passport.go.kr/home/kor/applicationForm/index.do?menuPos=42" target="_blank" title="새창으로 이동합니다.">여권신청 관련서식</a></li> <li><a href="/home/cvIf/cvIfPasspt/cvIfPasspt09.jsp" >목요 야간여권민원실</a></li> <li><a href="/home/cvIf/cvIfPasspt/cvIfPasspt11.jsp" >실시간 대기안내</a></li> </ul> </li> <li> <a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1235" >민원편람/서식</a> <ul> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1235" >민원편람</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1025&q_clCode=1" >민원서식</a></li> <li><a href="/home/cvIf/cvIfFormGroup/cvIfForm_multiLang.jsp" >민원서식(다국어번역본)</a></li> </ul> </li> <li> <a href="/home/cvIf/cvifpubserv/cvifpubserv01.jsp" >행정서비스헌장</a> </li> <li> <a href="/home/www/www07/www07_03/www07_03_01/www07_03_01_01.jsp" >차량종합민원</a> <ul> <li><a href="/home/www/www07/www07_03/www07_03_01/www07_03_01_01.jsp" >부서소개</a></li> <li><a href="/home/www/www07/www07_03/www07_03_02/www07_03_02_01.jsp" >자동차등록</a></li> <li><a href="/home/www/www07/www07_03/www07_03_03/www07_03_03_01.jsp" >건설기계등록</a></li> <li><a href="/home/www/www07/www07_03/www07_03_04/www07_03_04_01.jsp" >과태료</a></li> <li><a href="/home/www/www07/www07_03/www07_03_04/www07_03_04_06/www07_03_04_06_01.jsp" >취·등록면허세</a></li> <li><a href="/home/www/www07/www07_03/www07_03_05/www07_03_05_01.jsp" >차량종합검사/의무보험</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1007&q_clCode=1" >공지사항</a></li> <li><a href="/home/www/www07/www07_03/www07_03_06/www07_03_06_06/www07_03_06_06_01.jsp" >서식다운로드</a></li> <li><a href="/home/www/www07/www07_03/www07_03_06/www07_03_06_01/www07_03_06_01_01.jsp" >자주하는 질문/답변</a></li> <li><a href="/home/www/www07/www07_03/www07_03_06/www07_03_06_05.jsp" >관련정보</a></li> </ul> </li> <li> <a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1252" >산업단지 입주업무 안내</a> <ul> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1252" >공지사항</a></li> <li><a href="/home/cvIf/moveInGuide/moveInGuide01.jsp" >산업단지 입주안내</a></li> <li><a href="/home/cvIf/moveInGuide/moveInGuide02.jsp" >입주(변경)계약 등</a></li> <li><a href="/home/cvIf/moveInGuide/moveInGuide03.jsp" >임대사업 및 임대신고</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1237" >관리기본계획</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1238" >입주업체 현황</a></li> <li><a href="/home/cvIf/moveInGuide/moveInGuide06.jsp" >민원서식</a></li> </ul> </li> </ul> </div> </div> </li> <li class=""><a href="#">정보공개</a> <div class="gnb_menu"> <div class="gnb_menu_inner"> <div class="gnb_menu_title"> <div class="gnb_menu_title_inner"> <h4>정보공개</h4> <p>시민의 알 권리,<br/>공공정보 공개</p> <img src="/resources/user_renewal/_common/images/artwork-gnb3.png" alt="" /> </div> </div> <ul> <li> <a href="/home/ifOp/ifOpReci/ifOpReci10.jsp" >시정정보</a> <ul> <li><a href="/home/ifOp/ifOpReci/ifOpReci10.jsp" >달라지는 행정제도</a></li> <li><a href="/home/ifOp/ifOpReci/ifOpReci04.jsp" >용인시 주요업무계획</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1001&q_clCode=4" >용인시보</a></li> <li><a href="/home/ifOp/ifOpReci/ifOpReci02.jsp" >용인시정백서</a></li> <li><a href="http://www.jachilaw.com/yongin2/" target="_blank" title="새창으로 이동합니다.">자치법규</a></li> <li><a href="/home/ifOp/ifOpReci/ifOpReci06/ifOpReci06_01.jsp" >정책실명제</a></li> <li><a href="/home/ifOp/ifOpReci/ifOpReci05.jsp" >중장기 시정운영 계획</a></li> </ul> </li> <li> <a href="/home/ifOp/ifOpAdm/ifOpAdm01.jsp" >행정정보공개</a> <ul> <li><a href="/home/ifOp/ifOpAdm/ifOpAdm01.jsp" >정보공개제도</a></li> <li><a href="https://www.open.go.kr/othicInfo/infoList/infoList.do" target="_blank" title="새창으로 이동합니다.">정보목록 바로가기</a></li> <li><a href="/home/ifOp/ifOpAdm/ifOpAdm02.jsp" >비공개 대상정보 세부기준</a></li> <li><a href="/user/web/publict/BD_selectPublictList.do" >사전정보공표</a></li> <li><a href="/home/ifOp/ifOpAdm/ifOpAdm09/ifOpAdm09_01.jsp" >공유재산정보공개</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1001&q_clCode=16" >업무추진비공개</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1086" >인허가 처리 이력</a></li> <li><a href="/home/ifOp/ifOpAdm/ifOpAdm13.jsp" >조직운영 핵심지표(6대) 공개</a></li> <li><a href="/user/web/servcTask/BD_selectServcTaskList.do" >용역과제 결과공개</a></li> <li><a href="/user/web/publicWifi/BD_selectPublicWifiList.do" >공공와이파이 설치 현황</a></li> <li><a href="/home/ifOp/ifOpAdm/ifOpAdm07/ifOpAdm07_01.jsp" >공공데이터개방</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1223" >공공데이터 의견수렴</a></li> <li><a href="http://www.localdata.kr/" target="_blank" title="새창으로 이동합니다.">지방행정데이터개방</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1100" >개인정보 위탁현황</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1101" >개인정보 목적외 이용 및 제3자 제공</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1229" >개인정보영향평가 요약본</a></li> <li><a href="https://btis.mpm.go.kr/rpt/selectRptList.do?group_id_s1=006002&group_id_s2=006002&group_id=006002&office_cd=4050000&menuNo=0203&Keepalive=On" target="_blank" title="새창으로 이동합니다.">국외출장연수 자료실</a></li> </ul> </li> <li> <a href="/home/ifOp/ifOpMunic/ifOpMunic01.jsp" >재정운영현황</a> <ul> <li><a href="/home/ifOp/ifOpMunic/ifOpMunic01.jsp" >예산서 안내</a></li> <li><a href="/home/ifOp/ifOpMunic/ifOpMunic02.jsp" >예산서공개</a></li> <li><a href="/home/ifOp/ifOpMunic/ifOpMunic03.jsp" >결산서공개</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1001&q_clCode=8" >재정공시</a></li> <li><a href="/home/ifOp/ifOpMunic/ifOpMunic05.jsp" >중기지방재정계획</a></li> <li><a href="/home/ifOp/ifOpMunic/ifOpMunic06.jsp" >지방재정투자사업</a></li> <li><a href="/home/ifOp/ifOpMunic/ifOpMunic09.jsp" >민간투자사업</a></li> <li><a href="http://financeopen.yongin.go.kr" target="_blank" title="새창으로 이동합니다.">세입세출예산공개</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1095" >기금운용계획</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1084" >채무관리계획</a></li> <li><a href="/home/ifOp/ifOpMunic/ifOpMunic08.jsp" >예산 성과계획서</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1187" >지방보조금</a></li> </ul> </li> <li> <a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1093" >감사</a> <ul> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1093" >열린감사</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1001&q_clCode=10" >청렴용인</a></li> </ul> </li> <li> <a href="/home/ifOp/ifOpPubl/ifOpPubl01/ifOpPubl01_01.jsp" >공공시설물 예약</a> <ul> <li><a href="/home/ifOp/ifOpPubl/ifOpPubl01/ifOpPubl01_01.jsp" >컨벤션홀</a></li> <li><a href="/home/ifOp/ifOpPubl/ifOpPubl02.jsp" >시청사 1층광장</a></li> </ul> </li> <li> <a href="/user/onlineLaw/BD_selectLawCnsltList.do" >생활법률</a> <ul> <li><a href="/user/onlineLaw/BD_selectLawCnsltList.do" >용인시 무료법률 상담실</a></li> <li><a href="https://www.jachilaw.com/yongin2/" target="_blank" title="새창으로 이동합니다.">자치법규</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1245" >생활법령 알리미</a></li> <li><a href="/home/ifOp/ifOpLifeLaw/ifOpLifeLaw03.jsp" >행정심판청구</a></li> <li><a href="https://www.yongin.go.kr/user/bbs/BD_selectBbsList.do?q_bbsCode=1001&q_clCode=14&q_searchKeyTy=sj___1002&q_searchVal=%ED%96%89%EC%A0%95%EC%8B%AC%ED%8C%90&q_currPage=1" >행정심판 재결현황</a></li> <li><a href="https://www.yongin.go.kr/user/bbs/BD_selectBbsList.do?q_bbsCode=1001&q_clCode=14&q_searchKeyTy=sj___1002&q_searchVal=%ED%96%89%EC%A0%95%EC%8B%AC%ED%8C%90&q_currPage=1" >고문변호사 명단</a></li> <li><a href="/home/ifOp/ifOpLifeLaw/ifOpLifeLaw06.jsp" >소송사무안내</a></li> <li><a href="https://glaw.scourt.go.kr/wsjo/intesrch/sjo022.do" target="_blank" title="새창으로 이동합니다.">대법원 판례</a></li> </ul> </li> </ul> </div> </div> </li> <li class=""><a href="#">시민참여</a> <div class="gnb_menu"> <div class="gnb_menu_inner"> <div class="gnb_menu_title"> <div class="gnb_menu_title_inner"> <h4>시민참여</h4> <p>시민의, 시민을 위한<br/>소통광장</p> <img src="/resources/user_renewal/_common/images/artwork-gnb4.png" alt="" /> </div> </div> <ul> <li> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs02.jsp" >시민신고센터</a> <ul> <li><a href="/home/civlPtc/civlPtcRegs/civlPtcRegs02.jsp" >칭찬합니다</a></li> <li><a href="/home/civlPtc/civlPtcRegs/civlPtcRegs10.jsp" >불법 사금융 피해 신고센터 </a></li> <li><a href="/home/civlPtc/civlPtcRegs/civlPtcRegs15.jsp" >부패·공익신고</a></li> <li><a href="/home/civlPtc/civlPtcRegs/civlPtcRegs15/civlPtcRegs15_01.jsp" >시민고충처리위원회</a></li> <li><a href="/home/civlPtc/civlPtcRegs/civlPtcRegs04/civlPtcRegs04_01.jsp" >예산낭비신고</a></li> <li><a href="/home/civlPtc/civlPtcRegs/civlPtcRegs05.jsp" >부동산불법중개행위신고</a></li> <li><a href="/home/civlPtc/civlPtcRegs/civlPtcRegs09.jsp" >부동산거래질서교란행위신고</a></li> <li><a href="/home/civlPtc/civlPtcRegs/civlPtcRegs07/civlPtcRegs07_01.jsp" >민원모니터</a></li> <li><a href="/home/civlPtc/civlPtcRegs/civlPtcRegs14.jsp" >지방세 탈루/체납자의 은닉재산 신고</a></li> <li><a href="/user/web/civlPtc/hnrtReport/BD_selectHnrtReport.do" >용인시직장운동경기부 인권침해 신고센터</a></li> <li><a href="/home/civlPtc/civlPtcRegs/civlPtcRegs17.jsp" >지방보조금 부정수급 신고센터</a></li> </ul> </li> <li> <a href="/citizen/proposal/BD_selectProposalReq.do?mCode=PC001" >시민제안/토론</a> <ul> <li><a href="/citizen/proposal/BD_selectProposalReq.do?mCode=PC001" target="_blank" title="새창으로 이동합니다.">시민제안</a></li> <li><a href="/citizen/qestnar/BD_selectQestnarList.do?q_domnCode=114" target="_blank" title="새창으로 이동합니다.">설문조사</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1189" >제안서식</a></li> </ul> </li> <li> <a href="/user/onlineReqst/BD_selectOnlineReqstDocList.do" >온라인신청접수</a> <ul> <li><a href="/user/onlineReqst/BD_selectOnlineReqstDocList.do" >온라인 신청</a></li> <li><a href="/user/web/radondetector/BD_selectRadonDetectorList.do" >실내 라돈측정기 대여신청</a></li> </ul> </li> <li> <a href="/home/civlPtc/civlPtcRform/civlPtcRform01.jsp" >규제개혁/적극행정</a> <ul> <li><a href="/home/civlPtc/civlPtcRform/civlPtcRform01.jsp" >규제개혁이란</a></li> <li><a href="/user/web/admnsreglofck/BD_selectAdmnsReglOfckList.do" >행정규제등록현황</a></li> <li><a href="/home/civlPtc/civlPtcRform/civlPtcRform02.jsp" >용인시규제신고센터</a></li> <li><a href="/home/civlPtc/civlPtcRform/civlPtcRform06.jsp" >규제입증 시민요청</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1025&q_clCode=3" >알림 및 자료실</a></li> <li><a href="/home/civlPtc/civlPtcRform/civlPtcRform05.jsp" >적극행정/소극행정</a></li> </ul> </li> <li> <a href="/home/civlPtc/civlPolitc/civlPolitc01.jsp" >민관협치</a> <ul> <li><a href="/home/civlPtc/civlPolitc/civlPolitc01.jsp" >제도안내</a></li> <li><a href="/home/civlPtc/civlPolitc/civlPolitc02.jsp" >주요사업</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1128" >공지사항</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1129" >활동 보고</a></li> <li><a href="/citizen/citizenMENU3/citizenMENU3_03/citizenMENU3_03_01.jsp" target="_blank" title="새창으로 이동합니다.">협치 정책 제안</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1212" >협치백서</a></li> </ul> </li> <li> <a href="/user/web/civlPtc/committee/committeeInfo/BD_selectCommitteeInfoList.do" >용인시 위원회</a> <ul> <li><a href="/user/web/civlPtc/committee/committeeInfo/BD_selectCommitteeInfoList.do" >용인시 위원회 안내</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1135" >위원회 회의록</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1170" >위원회 위원 모집 공고</a></li> </ul> </li> <li> <a href="https://pb.lofin365.go.kr/YONGIN/main" target="_blank" title="새창으로 이동합니다.">주민참여예산</a> </li> </ul> </div> </div> </li> <li class=""><a href="#">용인소개</a> <div class="gnb_menu"> <div class="gnb_menu_inner"> <div class="gnb_menu_title"> <div class="gnb_menu_title_inner"> <h4>용인소개</h4> <img src="/resources/user_renewal/_common/images/artwork-gnb5.png" alt="" /> </div> </div> <ul> <li> <a href="/common/orgcht/BD_orgcht.do?q_domainCode=1" >시청안내</a> <ul> <li><a href="/common/orgcht/BD_orgcht.do?q_domainCode=1" >조직도 및 업무안내</a></li> <li><a href="/home/yiIf/yiIfHall/yiIfHall04.jsp" >부서별 팩스번호 안내</a></li> <li><a href="/home/yiIf/yiIfHall/yiIfHall02/yiIfHall02_01.jsp" >청사안내</a></li> <li><a href="/home/yiIf/yiIfHall/yiIfHall05.jsp" >공적자원안내</a></li> <li><a href="/home/yiIf/yiIfHall/yiIfHall03.jsp" >찾아오시는 길</a></li> </ul> </li> <li> <a href="/home/yiIf/yiIfProd/yiIfProd01.jsp" >용인시 소개</a> <ul> <li><a href="/home/yiIf/yiIfProd/yiIfProd01.jsp" >역사</a></li> <li><a href="/home/yiIf/yiIfProd/yiIfProd02.jsp" >연혁</a></li> <li><a href="/home/yiIf/yiIfProd/yiIfProd03/yiIfProd03_01.jsp" >지명유래</a></li> <li><a href="/home/yiIf/yiIfProd/yiIfProd04.jsp" >용인의 상징</a></li> <li><a href="/home/yiIf/yiIfProd/yiIfProd05.jsp" >시민헌장</a></li> <li><a href="/home/yiIf/yiIfProd/yiIfProd06.jsp" >용인애향가</a></li> <li><a href="/home/yiIf/yiIfProd/yiIfProd07.jsp" >행정안내도</a></li> <li><a href="/home/yiIf/yiIfProd/yiIfProd10.jsp" >용인시민카드</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1181" >용인시 조아용</a></li> <li><a href="/home/yiIf/yiIfProd/yiIfProd12.jsp" >생활종합안내서</a></li> <li><a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1233" >역대시장(군수)</a></li> </ul> </li> <li> <a href="/home/yiIf/yiIfCurSta/yiIfCurSta01/yiIfCurSta01_01.jsp" >용인시현황</a> <ul> <li><a href="/home/yiIf/yiIfCurSta/yiIfCurSta01/yiIfCurSta01_01.jsp" >기본현황</a></li> <li><a href="/home/yiIf/yiIfCurSta/yiIfCurSta02.jsp" >재정규모</a></li> <li><a href="/home/yiIf/yiIfCurSta/yiIfCurSta03.jsp" >지역특성</a></li> <li><a href="/home/yiIf/yiIfCurSta/yiIfCurSta04/yiIfCurSta04_01.jsp" >국가유산 현황</a></li> <li><a href="/home/yiIf/yiIfCurSta/yiIfAward/yiIfAward22.jsp" >수상내역</a></li> <li><a href="/home/yiIf/yiIfAllian/yiIfAllian02/yiIfAllian02_01.jsp" >교류도시(국내)</a></li> <li><a href="/home/yiIf/yiIfCurSta/yiIfAllian01/yiIfAllian01_01.jsp" >교류도시(해외)</a></li> <li><a href="/home/yiIf/yiIfCurSta/yiIfAllian03.jsp" >교류도시 할인혜택</a></li> <li><a href="/home/yiIf/yiIfCurSta/yiIfAllian04.jsp" >교류도시 직거래장터</a></li> </ul> </li> <li> <a href="/home/yiIf/yiIfSpCity/yiIfSpCity01.jsp" >용인특례시</a> </li> </ul> </div> </div> </li> <li class="iconmenu"><a href="#">분야별정보</a> <div class="gnb_menu"> <div class="gnb_menu_inner"> <div class="gnb_menu_title"> <div class="gnb_menu_title_inner"> <h4>분야별 정보</h4> <img src="/resources/user_renewal/_common/images/artwork-gnb6.png" alt="" /> </div> </div> <ul> <li> <a href="/home/www/www01/www01_01/www01_01_02/www01_01_02_01.jsp" > <span class="box-round"><i class="ico ico-field-www01"></i></span> <strong>복지</strong> </a> </li> <li> <a href="/home/www/www_05/www_05_01/www_05_01_09/www_05_01_09_01.jsp" > <span class="box-round"><i class="ico ico-field-www_05"></i></span> <strong>일자리</strong> </a> </li> <li> <a href="/edu/index.do" target="_blank" title="새창으로 이동합니다."> <span class="box-round"><i class="ico ico-field-www02"></i></span> <strong>교육</strong> </a> </li> <li> <a href="/home/www/www04/www04_01/www04_01_01.jsp" > <span class="box-round"><i class="ico ico-field-www04"></i></span> <strong>세금</strong> </a> </li> <li> <a href="/home/www/www08/www08_04/www08_04_01.jsp" > <span class="box-round"><i class="ico ico-field-www08"></i></span> <strong>경제/소상공인</strong> </a> </li> <li> <a href="/home/www/www09/www09_01/www09_01_01.jsp" > <span class="box-round"><i class="ico ico-field-www09"></i></span> <strong>도시</strong> </a> </li> <li> <a href="/home/www/www07/www07_01/www07_01_01/www07_01_01_01.jsp" > <span class="box-round"><i class="ico ico-field-www07"></i></span> <strong>교통/건설</strong> </a> </li> <li> <a href="/home/www/www10/www10_01/www10_01_01.jsp" > <span class="box-round"><i class="ico ico-field-www10"></i></span> <strong>민방위</strong> </a> </li> <li> <a href="/home/www/www11/www11_01/www11_01_01/www11_01_01_01.jsp" > <span class="box-round"><i class="ico ico-field-www11"></i></span> <strong>안전</strong> </a> </li> <li> <a href="/home/www/www12/www12_01/www12_01_11.jsp" > <span class="box-round"><i class="ico ico-field-www12"></i></span> <strong>환경/녹지</strong> </a> </li> <li> <a href="/user/bbs/BD_selectBbsList.do?q_bbsCode=1011&q_clCode=1" > <span class="box-round"><i class="ico ico-field-www03"></i></span> <strong>위생/보건</strong> </a> </li> <li> <a href="/home/www/www15/www15_01/www15_01_01.jsp" > <span class="box-round"><i class="ico ico-field-www15"></i></span> <strong>반려동물</strong> </a> </li> <li> <a href="/estat/index.do" target="_blank" title="새창으로 이동합니다."> <span class="box-round"><i class="ico ico-field-www06"></i></span> <strong>통계</strong> </a> </li> <li> <a href="/user/web/publicAlsfc/BD_selectPublicAlsfcList.do" > <span class="box-round"><i class="ico ico-field-www13"></i></span> <strong>공공체육시설 안내</strong> </a> </li> <li> <a href="/partInfo/cultureArt/BD_selectCultureArtCalList.do" > <span class="box-round"><i class="ico ico-field-www16"></i></span> <strong>문화예술</strong> </a> </li> </ul> </div> </div> </li> </ul> </nav>  <div class="gnb_top_group"> <ul class="nav_login_box"> <li class="nav_login"><a href="https://www.yongin.go.kr/login/BD_login.do" title="로그인 화면 이동"><span>로그인</span></a></li> <li class="bar"></li> <li class="nav_join"><a href="https://www.yongin.go.kr/user/join/BD_userTypeChoose.do" title="회원가입 화면 이동"><span>회원가입</span></a></li> </ul> <div class="language"> <button type="button" class="language_btn" title="언어선택 열기">언어선택</button> <div class="lang_list"> <ul> <li id="kr"><a href="#korea" title="새창에서 열림" class="kr">한국어</a></li> <li id="kte"><a href="#english" title="새창에서 열림" class="kte">English</a></li> <li id="ktc"><a href="#chinese" title="새창에서 열림" class="ktc">中國語</a></li> <li id="ktj"><a href="#japanese" title="새창에서 열림" class="ktj">日本語</a></li> </ul> <button type="button" class="close" title="언어선택 닫기">닫기</button> </div> </div> <button type="button" id="btn_allmenu_close">전체메뉴 닫기</button> </div>  <div class="header_icon_group"> <button type="button" id="btn_search_open">통합검색 열기</button> <div id="header_search"> <p class="blind">통합검색</p> <div class="header_search_input"> <form name="searchTopForm" method="post" onsubmit="return false;"action="/user/web/search/search.do"> <input type="hidden" name="group_code" id="id_top_group_code"> <input type="hidden" name="query_word"> <input type="hidden" id="testUserId" value=""/> <input type="text" title="검색어 입력" class="header_keyword" placeholder="검색어를 입력해주세요." id="id_top_search_word" name="search_word" value="" onkeyup="if (event.keyCode == 13) goTopSearch();"> <button type="button" onclick="goTopSearch();" class="btn_header_search"><img src="/resources/user/main/img/layout/btn_search_open.png" alt="검색버튼" class="tabletHide" /><img src="/resources/user/main/img/layout/btn_search_open_m.png" alt="검색버튼" class="tabletShow" /></button> </form> </div> </div> <button type="button" id="btn_search_close">통합검색 닫기</button> <a href="/user/web/sub/sitemap.do" class="btn_sitemap" title="사이트맵 바로가기">사이트맵</a> </div> <a href="#login_area" id="btn_gnb_open">주메뉴 열기</a> </div> </header>  <div id="containerWrap"> <div id="container">  <div id="lnb"> <div class="lnb_type4"> <h2 class="topMenu">시민참여</h2> <ul>  <li class=" on "> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs02.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" >시민신고센터</a> <ul> <li class=" "> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs02.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">칭찬합니다 </a>  </li> <li class=" "> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs10.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">불법 사금융 피해 신고센터 </a>  </li> <li class=" "> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs15.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">부패·공익신고 </a>  </li> <li class=" on add-inner "> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs15/civlPtcRegs15_01.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">시민고충처리위원회 <span style="text-align:right;float:right;"> + </span> </a>  <ul style="font-size: 13px;padding-left: 25px;"> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs15/civlPtcRegs15_01.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="color:#bd445b;">시민고충처리위원회 소개</a> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs15/civlPtcRegs15_02.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" >시민고충처리위원회 운영</a> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs15/civlPtcRegs15_03.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" >시민고충처리위원회 고충민원 신청</a> </ul> </li> <li class=" "> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs04/civlPtcRegs04_01.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">예산낭비신고 <span style="text-align:right;float:right;"> + </span> </a>  </li> <li class=" "> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs05.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">부동산불법중개행위신고 </a>  </li> <li class=" "> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs09.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">부동산거래질서교란행위신고 </a>  </li> <li class=" add-inner "> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs07/civlPtcRegs07_01.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">민원모니터 <span style="text-align:right;float:right;"> + </span> </a>  </li> <li class=" "> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs14.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">지방세 탈루/체납자의 은닉재산 신고 </a>  </li> <li class=" "> <a href="/user/web/civlPtc/hnrtReport/BD_selectHnrtReport.do;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">용인시직장운동경기부 인권침해 신고센터 </a>  </li> <li class=" "> <a href="/home/civlPtc/civlPtcRegs/civlPtcRegs17.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">지방보조금 부정수급 신고센터 </a>  </li> </ul> </li>  <li class=" "> <a href="/citizen/proposal/BD_selectProposalReq.do;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3?mCode=PC001" >시민제안/토론</a> <ul> <li class=" new-window-inner "> <a href="/citizen/proposal/BD_selectProposalReq.do;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3?mCode=PC001" target="_blank" title="새창으로 이동합니다." style="width:100%;">시민제안 </a>  </li> <li class=" new-window-inner "> <a href="/citizen/qestnar/BD_selectQestnarList.do;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3?q_domnCode=114" target="_blank" title="새창으로 이동합니다." style="width:100%;">설문조사 </a>  </li> <li class=" "> <a href="/user/bbs/BD_selectBbsList.do;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3?q_bbsCode=1189" style="width:100%;">제안서식 </a>  </li> </ul> </li>  <li class=" "> <a href="/user/onlineReqst/BD_selectOnlineReqstDocList.do;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" >온라인신청접수</a> <ul> <li class=" "> <a href="/user/onlineReqst/BD_selectOnlineReqstDocList.do;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">온라인 신청 </a>  </li> <li class=" "> <a href="/user/web/radondetector/BD_selectRadonDetectorList.do;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">실내 라돈측정기 대여신청 </a>  </li> </ul> </li>  <li class=" "> <a href="/home/civlPtc/civlPtcRform/civlPtcRform01.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" >규제개혁/적극행정</a> <ul> <li class=" "> <a href="/home/civlPtc/civlPtcRform/civlPtcRform01.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">규제개혁이란 </a>  </li> <li class=" "> <a href="/user/web/admnsreglofck/BD_selectAdmnsReglOfckList.do;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">행정규제등록현황 </a>  </li> <li class=" "> <a href="/home/civlPtc/civlPtcRform/civlPtcRform02.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">용인시규제신고센터 </a>  </li> <li class=" "> <a href="/home/civlPtc/civlPtcRform/civlPtcRform06.jsp;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3" style="width:100%;">규제입증 시민요청 </a>  </li> <li class=" "> <a href="/user/bbs/BD_selectBbsList.do;jsessionid=B501AENPbDw2MNa8tgWa4FHtjKey1hAGYC6uL1Ne6TCuJog6v6Me5XILI2dbtNc7.yonginwas_servlet_engine3?q_bbsCode=1025&q_clCode=3" style="width:100%;">알림 및 자료실 </a>  </li> <li class=" "> <a 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</li> <li class=""> 시민고충처리위원회 </li> <li class="end"> 시민고충처리위원회 소개</li> </ul> </div>  <div class="cont_box"> <div class="tab_list st1"> <ul> <li class="on"><a href="civlPtcRegs15_01.jsp">【 시민고충처리위원회 소개 】</a></li> <li><a href="civlPtcRegs15_02.jsp">【 시민고충처리위원회 운영 】</a></li> <li><a href="civlPtcRegs15_03.jsp">【 시민고충처리위원회 고충민원 신청 】</a></li> </ul> </div> <h4 class="tit_h4">용인시 시민고충처리위원회이란?</h4> <ul class="list_st1 type3"> <span>용인시와 그 소속기관(권한을 위탁·위임받은 법인, 단체, 기관 및 개인 포함)의 위법, 부당한 행정행위로 인하여<br> 시민의 권리나 이익이 침해되었을 때 제3의 중립적 입장에서 이를 조사하여 시정하게 함으로써 침해받은 권익을 <br> 구제하는 민원조사관</span> </ul>  <h4 class="tit_h4">설치근거</h4> <ul class="list_st1 type3"> <li>『용인시 시민고충처리위원회 설치 및 운영 등에 관한 조례』</li> <li>『용인시 시민고충처리위원회 설치 및 운영 등에 관한 조례 시행규칙』</li> </ul> <h4 class="tit_h4">구성</h4> <ul class="list_st1 type3"> <li>구성인원 : 7명 이내</li> <li>임기·신분 : 4년(단임), 비상임 명예직</li> </ul> <h4 class="tit_h4">주요 기능</h4> <ul class="list_st1 type3"> <li>행정 통제 기능 : 위법·부당한 처분에 대하여 해당기관에 시정권고, 행정감시</li> <li>갈등해결을 위한 조정 : 주민과 행정기관, 이해관계집단 간 갈등을 중립적인 입장에서 조정</li> <li>행정 개혁 : 위법·부당한 행정관행, 불합리한 제도에 대해 의견표명, 시정권고</li> </ul> <h4 class="tit_h4">주요 업무</h4> <ul class="list_st1 type3"> <li>시 및 소속기관에 관한 고충민원의 조사와 처리</li> <li>고충민원과 관련된 시정권고 또는 의견표명</li> <li>고충민원의 처리과정에서 관련 행정제도 및 그 제도의 운영에 개선이 필요하다고 판단되는 경우<br /> 이에 대한 권고 또는 의견표명</li> <li>시민고충처리위원회이 처리한 고충민원의 결과 및 행정제도의 개선에 관한 실태조사와 평가</li> </ul> </div>  </div> <div class="contact_box hasSatisfy"> <ul> <li>담당부서<span>감사관</span></li> <li>문의<span>031-6193-2103</span></li> </ul> </div>  <div id="satisfy">  <span>현재 페이지에서 제공하는 정보에 만족하십니까? 만족도 조사결과는 <font style="color:#c2314e;">서비스 개선을 위한 자료로만 활용</font>되오니, 답변을 원하시는 경우 <a href="/user/web/yicvplReq/BD_selectYicvplReq.do" class="button">민원상담</a> 코너를 이용해 주시기 바랍니다.</span> <form id="opSatisfyForm" name="opSatisfyForm" method="post" action="/user/cms/evl/ND_insertCmsEvl.do"> <input type="hidden" name="domnCode" value="1" /> <input type="hidden" name="userMenuCode" value="civlPtcRegs15_01" /> <div class="marB15">  <div 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