Stato dell'ordine - Assistenza agli acquisti

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0-1.436 1.201-2.408 2.988-2.408 1.635 0 2.854.972 2.942 2.338h-1.061c-.146-.867-.861-1.383-1.916-1.383-1.125 0-1.869.562-1.869 1.418 0 .662.463 1.043 1.629 1.342l.885.234c1.752.439 2.455 1.119 2.455 2.361 0 1.553-1.225 2.543-3.158 2.543-1.793 0-3.03-.949-3.141-2.408z"></path></svg></span><span class="globalnav-link-text">Store</span></span></a> </li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - mac" class="globalnav-item globalnav-item-mac globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/it/mac/" data-globalnav-item-name="mac" data-topnav-flyout-trigger-compact="" data-analytics-title="mac" data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac" data-autom="gn_mac"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"> <path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0001 1.8047-.6796 1.8047-1.5819zm6.958-2.0273c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 2.0449z"></path></svg></span><span class="globalnav-link-text">Mac</span></span></a> </li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - ipad" class="globalnav-item globalnav-item-ipad globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/it/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad" data-autom="gn_ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"> <path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 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data-analytics-element-engagement="globalnav hover - iphone" class="globalnav-item globalnav-item-iphone globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/it/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone" data-autom="gn_iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"> <path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 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data-display-name="Assistenza agli acquisti" class="localnav-title">Assistenza agli acquisti</a> </div> <div class="as-localnav-menu"> <a href="#as-localnav-menustate" role="button" class="as-localnav-menucta-anchor as-localnav-menucta-anchor-open" id="as-localnav-menustate-open"> <span class="as-localnav-menucta-anchor-label">Navigazione locale, apri menu</span> </a> <a href="#" role="button" class="as-localnav-menucta-anchor as-localnav-menucta-anchor-close" id="as-localnav-menustate-close"> <span class="as-localnav-menucta-anchor-label">Navigazione locale, chiudi menu</span> </a> <div class="as-localnav-menu-tray" aria-hidden="true"> <div class="as-localnav-browseall as-localnav-tray-content" id="as-localnav-tray-content" > <div class="as-localnav-browseall-listcontainer as-localnav-categorylist-container as-localnav-helpexplore" data-autom="categorylistcontainer"> <ul class="as-localnav-browseall-list as-localnav-categorylist as-localnav-display4rows" id="as-localnav-categorylist" role="list" style="--r-localnav-flyout-list-size: 11; --r-localnav-flyout-maxrows: 4;"> <li class="as-localnav-browseall-listitem" role="listitem" style="--r-localnav-flyout-categorylist-item: 0;"> <a href=" /it/shop/help/shipping_delivery " data-feature-name="local nav" data-display-name="Spedizione e consegna" class="as-localnav-browseall-link ">Spedizione e consegna</a> </li> <li class="as-localnav-browseall-listitem" role="listitem" style="--r-localnav-flyout-categorylist-item: 1;"> <a href=" /it/shop/help/your_account " data-feature-name="local nav" data-display-name="Apple Account" class="as-localnav-browseall-link ">Apple Account</a> </li> <li class="as-localnav-browseall-listitem" role="listitem" style="--r-localnav-flyout-categorylist-item: 2;"> <a href=" /it/shop/help/payments " data-feature-name="local nav" data-display-name="Pagamenti e IVA" class="as-localnav-browseall-link ">Pagamenti e IVA</a> </li> <li class="as-localnav-browseall-listitem" role="listitem" style="--r-localnav-flyout-categorylist-item: 3;"> <a href=" /it/shop/help/returns_refund " data-feature-name="local nav" data-display-name="Resi e rimborsi" class="as-localnav-browseall-link ">Resi e rimborsi</a> </li> <li class="as-localnav-browseall-listitem" role="listitem" style="--r-localnav-flyout-categorylist-item: 4;"> <a href=" /it/shop/help/viewing_changing_orders " data-feature-name="local nav" data-display-name="Gestione ordini" class="as-localnav-browseall-link ">Gestione ordini</a> </li> <li class="as-localnav-browseall-listitem" role="listitem" style="--r-localnav-flyout-categorylist-item: 5;"> <a href=" /it/shop/help/iphone " data-feature-name="local nav" data-display-name="iPhone" class="as-localnav-browseall-link ">iPhone</a> </li> <li class="as-localnav-browseall-listitem" role="listitem" style="--r-localnav-flyout-categorylist-item: 6;"> <a href=" /it/shop/help/shopping_experience " data-feature-name="local nav" data-display-name="Shopping e Express Checkout" class="as-localnav-browseall-link ">Shopping e Express Checkout</a> </li> <li class="as-localnav-browseall-listitem" role="listitem" style="--r-localnav-flyout-categorylist-item: 7;"> <a href=" /it/shop/help/orderstatus " data-feature-name="local nav" data-display-name="Stato dell’ordine" class="as-localnav-browseall-link current">Stato dell’ordine</a> </li> <li class="as-localnav-browseall-listitem" role="listitem" style="--r-localnav-flyout-categorylist-item: 8;"> <a href=" /it/shop/help/print_products " data-feature-name="local nav" data-display-name="Prodotti di stampa Apple" class="as-localnav-browseall-link ">Prodotti di stampa Apple</a> </li> <li class="as-localnav-browseall-listitem" role="listitem" style="--r-localnav-flyout-categorylist-item: 9;"> <a href=" /it/shop/help/downloads " data-feature-name="local nav" data-display-name="Download software" class="as-localnav-browseall-link ">Download software</a> </li> <li class="as-localnav-browseall-listitem" role="listitem" style="--r-localnav-flyout-categorylist-item: 10;"> <a href=" /it/shop/help/communication " data-feature-name="local nav" data-display-name="Ti teniamo sempre informato" class="as-localnav-browseall-link ">Ti teniamo sempre informato</a> </li> </ul> </div> </div> </div> <div class="as-localnav-actions"> <div class="as-localnav-action as-localnav-action-menucta" aria-hidden="true"> <label for="as-localnav-menustate" class="as-localnav-menucta as-localnav-browseall-menucta"> <span class="as-localnav-browseall-menu-title nowrap"> Tutti gli argomenti </span> <span class="as-localnav-menucta-chevron"></span> </label> </div> </div> </div> </div> </div> </nav> <label class="as-localnav-curtain" id="as-localnav-curtain" for="as-localnav-menustate" data-original-aria-hidden aria-hidden="true"></label> <div role="main"> <div id="root"></div> <noscript> <div class="as-l-container"> <div class="rf-help-page" data-autom="help-page"> <div class="rf-helpdetails-header row"> <div class="rf-helpdetails-leftheader column large-9 small-12"> <div><h1 class="rf-helpdetails-headertitle">Stato dell’ordine</h1><p class="rf-helpdetails-headerdescription"></p></div> </div> <div class="rf-helpdetails-rightheader column large-3 small-12"> <div class="rf-helpdetails-topicarea"> <p class="rf-helpdetails-topictitle">Scegli un argomento</p> <ul class="rf-helpdetails-topiclist"> <li class="rf-helpdetails-topiclistitem"> <a href="#receive" data-autom="helpTopic_0" class="rf-helpdetails-anchors">Quando riceverò il mio ordine?</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#accepted" data-autom="helpTopic_1" class="rf-helpdetails-anchors">Come posso sapere se il mio ordine è stato accettato?</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#status" data-autom="helpTopic_2" class="rf-helpdetails-anchors">Qual è lo stato attuale dell'ordine? </a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#self" data-autom="helpTopic_3" class="rf-helpdetails-anchors">Quali operazioni posso compiere sul sito web di auto-assistenza?</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#change" data-autom="helpTopic_4" class="rf-helpdetails-anchors">Posso modificare il mio ordine?</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#cancel" data-autom="helpTopic_5" class="rf-helpdetails-anchors">Desidero annullare il mio ordine.</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#informed" data-autom="helpTopic_6" class="rf-helpdetails-anchors">In che modo Apple mi informa sul progresso del mio ordine? </a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#notification" data-autom="helpTopic_7" class="rf-helpdetails-anchors">Non ho ricevuto il messaggio di prima notifica, di notifica dell'ordine o di notifica della spedizione.</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#applechanges" data-autom="helpTopic_8" class="rf-helpdetails-anchors">Cosa accede se Apple deve apportare modifiche al mio ordine?</a> </li> </ul> </div> </div> </div> <div class="rf-helpdetails-categorysection"> <div class="rf-helpdetails-categorylist row" id="receive"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Quando riceverò il mio ordine?</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="as-helpdetails-categorysummary">La data stimata per la consegna del vostro ordine viene calcolata nel modo seguente.</p> <p class="as-helpdetails-categorysummary"> <img src="https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/Catalog/it/Images/email/estimatedtimes.gif" class="ir " alt="Estimated Leadtimes" width="100%" height="100%" /> </p> <p class="as-helpdetails-categorysummary">Il tempo di costruzione/disponibilità dei prodotti ordinati <i style="color:#FF6633; font-weight:bold; font-size:12px">PIÙ </i> <br />il tempo di consegna basato sulla distanza tra il magazzino e l'indirizzo per la consegna.</p> <p class="as-helpdetails-categorysummary"> Tutti i calcoli sono indicati in giorni lavorativi. Vi forniremo una data di spedizione e una data di consegna stimate, sia nel messaggio di conferma dell'ordine sia nel messaggio di notifica della spedizione, e vi informeremo il più tempestivamente possibile in caso di cambiamenti.</p> <p class="as-helpdetails-categorysummary"> Potete inoltre visualizzare tali date tramite il <a href="https://secure.store.apple.com/it/shop/order/list" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus">sito web di auto-assistenza</a>. </p></div> </div> </div> <div class="rf-helpdetails-categorylist row" id="accepted"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Come posso sapere se il mio ordine è stato accettato?</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary">Dopo che il vostro ordine sarà arrivato ad Apple, riceverete un messaggio e-mail di notifica a conferma dei dettagli dell'ordine e contenente le istruzioni per il pagamento se avete optato per trasferimento bancario o assegno. Dopo che avremo ricevuto il vostro pagamento, vi invieremo un altro messaggio e-mail a conferma dell'avviata elaborazione dell'ordine e contenente una stima relativa a disponibilità e tempi di consegna. Potete inoltre tenere traccia dello stato dell'ordine tramite il <a href="https://secure.store.apple.com/it/shop/order/list" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus">sito web di auto-assistenza</a></p></div> </div> </div> <div class="rf-helpdetails-categorylist row" id="status"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Qual è lo stato attuale dell'ordine? </h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="as-helpdetails-categorysummary">Per visualizzare le informazioni più aggiornate sul vostro ordine o tenere traccia della consegna, visitate il nostro <a href="https://secure.store.apple.com/it/shop/order/list" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus">sito web di auto-assistenza</a>. Se pagate tramite carta di credito, potrete inoltre modificare i dettagli dell'ordine. I dettagli modificabili sono contrassegnati da un pulsante di modifica. Dopo l'accettazione e dopo la spedizione dell'ordine, vi invieremo un messaggio e-mail contenente una stima relativa a disponibilità e tempi di consegna.</p></div> </div> </div> <div class="rf-helpdetails-categorylist row" id="self"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Quali operazioni posso compiere sul sito web di auto-assistenza?</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="as-helpdetails-categorysummary"> Potete visualizzare lo stato attuale dell’ordine, inclusi i prodotti ordinati e le date di disponibilità e consegna stimate, e tracciare la spedizione. A seconda del metodo di pagamento scelto, potrete anche: </p> <ul class="as-helpdetails-categorysummarylist as-helpdetails-listbullets"> <li class="as-helpdetails-categorylistitem">riautorizzare la carta di credito o aggiornare i dettagli relativi alla carta;</li> <li class="as-helpdetails-categorylistitem">cambiare il vostro indirizzo email;</li> <li class="as-helpdetails-categorylistitem">modificare l’indirizzo di consegna o fatturazione;</li> <li class="as-helpdetails-categorylistitem">modificare l’incisione di un prodotto;</li> <li class="as-helpdetails-categorylistitem">annullare l’ordine o eliminare un articolo;</li> <li class="as-helpdetails-categorylistitem">avviare il reso di un ordine o di un articolo nell’ordine;</li> <li class="as-helpdetails-categorylistitem">visualizzare una carta regalo e il relativo saldo.</li> </ul> <p class="as-helpdetails-categorysummary"> I dati che si possono modificare sono contrassegnati da un pulsante di modifica sotto forma di hyperlink. </p> </div> </div> </div> <div class="rf-helpdetails-categorylist row" id="change"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Posso modificare il mio ordine?</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="as-helpdetails-categorysummary">Alcuni dettagli dell'ordine possono essere modificati a seconda dello stato dell'ordine stesso. Vistate il nostro <a href="https://secure.store.apple.com/it/shop/order/list" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus">sito web di auto-assistenza</a> per visualizzare lo stato del vostro ordine. I dettagli modificabili sono contrassegnati da un pulsante di modifica. </p> <p class="as-helpdetails-categorysummary">Se necessitate di assistenza, contattate il team del <a href="https://www.apple.com/it/contact" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: contact">servizio clienti Apple Store.</a></p> </div> </div> </div> <div class="rf-helpdetails-categorylist row" id="cancel"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Desidero annullare il mio ordine.</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="as-helpdetails-categorysummary">Se il vostro ordine non è ancora stato spedito, potete richiederne l'annullamento tramite il nostro <a href="https://secure.store.apple.com/it/shop/order/list" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus">sito web di auto-assistenza.</a> Se il vostro ordine è in fase di preparazione per la spedizione o è già stato spedito, dovrete attendere fino alla consegna dell'ordine prima di poter avviare il processo di restituzione tramite il nostro <a href="https://secure.store.apple.com/it/shop/order/list" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus">sito web di auto-assistenza </a>o contattando il team del <a href="https://www.apple.com/it/contact" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: contact">servizio clienti Apple Store</a>.</p> <p class="as-helpdetails-categorysummary">Potrebbero esservi addebitate le spese di trasposto per il reso. <br /> Per ulteriori informazioni sui resi, <a href="/it/shop/help/returns_refund" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: help/returns_refund">fate clic qui.</a></p> </div> </div> </div> <div class="rf-helpdetails-categorylist row" id="informed"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">In che modo Apple mi informa sul progresso del mio ordine? </h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary"> <img src="https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/Catalog/it/Images/email/communication.gif" class="ir " alt="" width="100%" height="100%" /> </p> <p class="rf-helpdetails-categorysummary"> <img src="https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/Catalog/it/Images/email/1.gif" class="ir " alt="" width="100%" height="100%" /> <span style="color:#999999; font-weight:bold">Inoltro dell'ordine.</span></p> <p class="rf-helpdetails-categorysummary"><strong class="rf-helpdetails-strongtext">Prima conferma dell'ordine:</strong> riceverete una conferma dell'ordine solo se avete utilizzato un metodo di pagamento diverso da carta di credito. Questo messaggio e-mail contiene i dettagli sul pagamento dell'ordine.</p> <p class="rf-helpdetails-categorysummary"> <img src="https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/Catalog/it/Images/email/2.gif" class="ir " alt="" width="100%" height="100%" /> <span style="color:#0099cc; font-weight:bold">Elaborazione dell'ordine.</span></p> <p class="rf-helpdetails-categorysummary"><strong class="rf-helpdetails-strongtext">Conferma dell'ordine:</strong> dopo che il vostro pagamento verrà ricevuto e il vostro ordine accettato da Apple, riceverete un messaggio e-mail di conferma dell'ordine contenente i dettagli dell'ordine e una stima relativa a disponibilità e tempi di consegna. Se non avete ricevuto questo messaggio e-mail entro 5 giorni lavorativi dopo aver effettuato il pagamento o entro 24 ore in caso di ordine tramite carta di credito, contattate <a href="https://www.apple.com/it/contact" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: contact">il team del servizio clienti Apple Store</a>. Per gli ordini tramite carta di credito, potrebbe esservi richiesto di fornire ulteriore documentazione prima della conferma dell'ordine o nel caso in cui l'ordine fosse rifiutato dalla vostra banca. In questo caso, vi contatteremo via e-mail.</p> <p class="rf-helpdetails-categorysummary"> <img src="https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/Catalog/it/Images/email/3.gif" class="ir " alt="" width="100%" height="100%" /> <span style="color:#ff9933; font-weight:bold">Spedizione dell'ordine.</span></p> <p class="rf-helpdetails-categorysummary"><strong class="rf-helpdetails-strongtext">Notifica della spedizione:</strong> dopo che il vostro ordine è uscito dal magazzino, riceverete un messaggio e-mail di notifica della spedizione, contenente una data di consegna stimata e ulteriori informazioni su come tenere traccia dell'ordine. </p> <p class="rf-helpdetails-categorysummary"> <img src="https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/Catalog/it/Images/email/4.gif" class="ir " alt="" width="100%" height="100%" /> <span style="color:#0f4499; font-weight:bold">Vi contatteremo tramite telefono o e-mail se fosse necessario:</span></p> <ul class="rf-helpdetails-categorysummarylist rf-helpdetails-listbullets"><li class="rf-helpdetails-categorylistitem">richiedervi ulteriori informazioni per elaborare il vostro ordine </li> <li class="rf-helpdetails-categorylistitem">apportare modifiche al vostro ordine <br />(ad esempio, date di disponibilità, aggiornamenti dei prodotti...) </li> <li class="rf-helpdetails-categorylistitem">risolvere dei problemi verificatisi durante la fase di consegna</li> </ul></div> </div> </div> <div class="rf-helpdetails-categorylist row" id="notification"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Non ho ricevuto il messaggio di prima notifica, di notifica dell'ordine o di notifica della spedizione.</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary">Assicuratevi che l'indirizzo e-mail sul vostro ordine sia corretto e che il messaggio non sia stato archiviato in una cartella di posta indesiderata.</p> <p class="rf-helpdetails-categorysummary">L'indirizzo e-mail può essere modificato tramite il nostro <a href="https://secure.store.apple.com/it/shop/order/list" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus">sito web di auto-assistenza.</a> </p></div> </div> </div> <div class="rf-helpdetails-categorylist row rf-helpdetails-categorylastlist" id="applechanges"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Cosa accede se Apple deve apportare modifiche al mio ordine?</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary">In alcuni casi, potrebbero verificarsi limitazioni delle scorte per alcuni prodotti oppure alcuni prodotti potrebbero non essere più disponibili. Vi informeremo il prima possibile tramite e-mail in caso di ritardi o modifiche inattese.</p> <p class="rf-helpdetails-categorysummary">Tali modifiche possono essere visualizzate anche tramite il <a href="https://secure.store.apple.com/it/shop/order/list" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus">sito web di auto-assistenza</a></p></div> </div> </div> </div> </div> </div> </noscript> </div> <footer class="as-globalfooter" id="global-footersection" role="contentinfo" aria-labelledby="footer-label"> <div class="as-globalfooter-content"> <h2 class="as-globalfooter-label" id="footer-label">Piè di pagina</h2> <h3 class="visuallyhidden">Note a piè di pagina</h3> <div class="as-globalfooter-sosumi " data-nosnippet data-autom="page-legal-footnotes"> <div id="footnotes-portal"></div> <div class="pricing"><ul><li><p>I prezzi sono comprensivi di IVA (22%) e d’imposta premio di assicurazione (se applicabile), sono escluse le spese di spedizione, salvo diversa indicazione. L’IVA per i prodotti classificati come servizi in base alle normative fiscali relative all’IVA, in vigore nei Paesi o territori UE, è del 23% in quanto viene applicata l’aliquota del Paese o territorio in cui Apple Distribution International Ltd. fornisce tali prodotti, ossia l’Irlanda. Il modulo d’ordine mostra l’IVA pagabile relativa ai prodotti selezionati.<br> Apple Distribution International Ltd. è controllata dalla Banca Centrale d’Irlanda ed è autorizzata a offrire i suoi servizi in alcuni Paesi o territori EEA.<br> Per maggiori informazioni, consulta <a href="http://registers.centralbank.ie" target="_blank">registers.centralbank.ie</a>.<br> I prezzi comprendono il compenso per copia privata e il contributo per il riciclo, se applicabili.</p></li></ul></div> <div class="footnotes" role="list" aria-label="Note a piè di pagina"> </div> <p>Utilizziamo la tua posizione per mostrarti più velocemente le opzioni di consegna. Abbiamo ricavato la tua posizione dal tuo indirizzo IP, o perché l’hai impostata durante una precedente visita sul sito Apple.</p> </div> <nav class="as-globalfooter-breadcrumbs" aria-label="Breadcrumb" role="navigation"> <a href="https://www.apple.com/it/" data-feature-name="Breadcrumb" data-display-name="Apple" class="home as-globalfooter-breadcrumbs-home" data-autom="footer"> <span class="as-globalfooter-breadcrumbs-home-icon" aria-hidden="true"></span> <span class="as-globalfooter-breadcrumbs-home-label">Apple</span> </a> <div class="as-globalfooter-breadcrumbs-path"> <ol class="as-globalfooter-breadcrumbs-list" typeof="BreadcrumbList"> <li class="as-globalfooter-breadcrumbs-item" property="itemListElement" typeof="ListItem"> <a href="/it/shop/help" data-feature-name="Breadcrumb" data-display-name="Aiuto" class="as-globalfooter-breadcrumbs-link" data-autom="footer">Aiuto</a> </li> <li class="as-globalfooter-breadcrumbs-item" property="itemListElement" typeof="ListItem"> <span 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data-feature-name="Footer Navigation" data-display-name="Apple TV+" class="as-globalfooter-directory-column-section-link" data-autom="Apple TV+-footer-link"> Apple TV+ </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/apple-music/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple Music" class="as-globalfooter-directory-column-section-link" data-autom="Apple Music-footer-link"> Apple Music </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/apple-arcade/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple Arcade" class="as-globalfooter-directory-column-section-link" data-autom="Apple Arcade-footer-link"> Apple Arcade </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/apple-fitness-plus/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple Fitness+" class="as-globalfooter-directory-column-section-link" data-autom="Apple Fitness+-footer-link"> Apple Fitness+ </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/apple-podcasts/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple Podcast" class="as-globalfooter-directory-column-section-link" data-autom="Apple Podcast-footer-link"> Apple Podcast </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/apple-books/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="Apple Books" class="as-globalfooter-directory-column-section-link" data-autom="Apple Books-footer-link"> Apple Books </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/app-store/" data-slot-name="section2" data-feature-name="Footer Navigation" data-display-name="App Store" class="as-globalfooter-directory-column-section-link" data-autom="App Store-footer-link"> App Store </a> </li> </ul> </div> </div> <div class="as-globalfooter-directory-column"> <div class="as-globalfooter-directory-column-section"> <h3 class="as-globalfooter-directory-column-section-title"> <span class="as-globalfooter-directory-column-section-title-text">Apple Store</span> <button class="as-globalfooter-directory-column-section-title-button" disabled> <span class="as-globalfooter-directory-column-section-title-text">Apple Store</span> <span class="as-globalfooter-directory-column-section-title-icon" aria-hidden="true">+</span> </button> </h3> <ul id="as-globalfooter-directory-column-section-state-section-three" class="as-globalfooter-directory-column-section-list" role="list"> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/retail/" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Trova uno Store" class="as-globalfooter-directory-column-section-link" data-autom="Trova uno Store-footer-link"> Trova uno Store </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/retail/geniusbar/" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Genius Bar" class="as-globalfooter-directory-column-section-link" data-autom="Genius Bar-footer-link"> Genius Bar </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/today/" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Today at Apple" class="as-globalfooter-directory-column-section-link" data-autom="Today at Apple-footer-link"> Today at Apple </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/today/camp/" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Campo Estivo Apple" class="as-globalfooter-directory-column-section-link" data-autom="Campo Estivo Apple-footer-link"> Campo Estivo Apple </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://itunes.apple.com/it/app/apple-store/id375380948?mt=8" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="L’app Apple Store" class="as-globalfooter-directory-column-section-link" data-autom="L’app Apple Store-footer-link"> L’app Apple Store </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="/it/shop/refurbished" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Ricondizionati certificati" class="as-globalfooter-directory-column-section-link" data-autom="Ricondizionati certificati-footer-link"> Ricondizionati certificati </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="/it/shop/trade-in" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Apple Trade In" class="as-globalfooter-directory-column-section-link" data-autom="Apple Trade In-footer-link"> Apple Trade In </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="/it/shop/browse/finance/loan" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Finanziamenti" class="as-globalfooter-directory-column-section-link" data-autom="Finanziamenti-footer-link"> Finanziamenti </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://secure.store.apple.com/it/shop/order/list" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Stato dell’ordine" class="as-globalfooter-directory-column-section-link" data-autom="Stato dell’ordine-footer-link"> Stato dell’ordine </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="/it/shop/help" data-slot-name="section3" data-feature-name="Footer Navigation" data-display-name="Assistenza agli acquisti" class="as-globalfooter-directory-column-section-link" data-autom="Assistenza agli acquisti-footer-link"> Assistenza agli acquisti </a> </li> </ul> </div> </div> <div class="as-globalfooter-directory-column"> <div class="as-globalfooter-directory-column-section"> <h3 class="as-globalfooter-directory-column-section-title"> <span class="as-globalfooter-directory-column-section-title-text">Business</span> <button class="as-globalfooter-directory-column-section-title-button" disabled> <span class="as-globalfooter-directory-column-section-title-text">Business</span> <span class="as-globalfooter-directory-column-section-title-icon" aria-hidden="true">+</span> </button> </h3> <ul id="as-globalfooter-directory-column-section-state-section-four-0" class="as-globalfooter-directory-column-section-list" role="list"> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/business/" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Apple per il business" class="as-globalfooter-directory-column-section-link" data-autom="Apple per il business-footer-link"> Apple per il business </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/retail/business/" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Acquisti per le aziende" class="as-globalfooter-directory-column-section-link" data-autom="Acquisti per le aziende-footer-link"> Acquisti per le aziende </a> </li> </ul> </div> <div class="as-globalfooter-directory-column-section"> <h3 class="as-globalfooter-directory-column-section-title"> <span class="as-globalfooter-directory-column-section-title-text">Education</span> <button class="as-globalfooter-directory-column-section-title-button" disabled> <span class="as-globalfooter-directory-column-section-title-text">Education</span> <span class="as-globalfooter-directory-column-section-title-icon" aria-hidden="true">+</span> </button> </h3> <ul id="as-globalfooter-directory-column-section-state-section-four-1" class="as-globalfooter-directory-column-section-list" role="list"> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/education/" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Apple nell’istruzione" class="as-globalfooter-directory-column-section-link" data-autom="Apple nell’istruzione-footer-link"> Apple nell’istruzione </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="/it/shop/browse/home/education_routing" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Acquisti per l’università" class="as-globalfooter-directory-column-section-link" data-autom="Acquisti per l’università-footer-link"> Acquisti per l’università </a> </li> </ul> </div> <div class="as-globalfooter-directory-column-section"> <h3 class="as-globalfooter-directory-column-section-title"> <span class="as-globalfooter-directory-column-section-title-text">Per la salute</span> <button class="as-globalfooter-directory-column-section-title-button" disabled> <span class="as-globalfooter-directory-column-section-title-text">Per la salute</span> <span class="as-globalfooter-directory-column-section-title-icon" aria-hidden="true">+</span> </button> </h3> <ul id="as-globalfooter-directory-column-section-state-section-four-2" class="as-globalfooter-directory-column-section-list" role="list"> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/healthcare/" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Apple e la salute" class="as-globalfooter-directory-column-section-link" data-autom="Apple e la salute-footer-link"> Apple e la salute </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/healthcare/apple-watch/" data-slot-name="section4" data-feature-name="Footer Navigation" data-display-name="Salute su Apple Watch" class="as-globalfooter-directory-column-section-link" data-autom="Salute su Apple Watch-footer-link"> Salute su Apple Watch </a> </li> </ul> </div> </div> <div class="as-globalfooter-directory-column"> <div class="as-globalfooter-directory-column-section"> <h3 class="as-globalfooter-directory-column-section-title"> <span class="as-globalfooter-directory-column-section-title-text">I valori di Apple</span> <button class="as-globalfooter-directory-column-section-title-button" disabled> <span class="as-globalfooter-directory-column-section-title-text">I valori di Apple</span> <span class="as-globalfooter-directory-column-section-title-icon" aria-hidden="true">+</span> </button> </h3> <ul id="as-globalfooter-directory-column-section-state-section-five-0" class="as-globalfooter-directory-column-section-list" role="list"> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/accessibility/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Accessibilità" class="as-globalfooter-directory-column-section-link" data-autom="Accessibilità-footer-link"> Accessibilità </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/environment/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Ambiente" class="as-globalfooter-directory-column-section-link" data-autom="Ambiente-footer-link"> Ambiente </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/privacy/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Privacy" class="as-globalfooter-directory-column-section-link" data-autom="Privacy-footer-link"> Privacy </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/supply-chain/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Filiera" class="as-globalfooter-directory-column-section-link" data-autom="Filiera-footer-link"> Filiera </a> </li> </ul> </div> <div class="as-globalfooter-directory-column-section"> <h3 class="as-globalfooter-directory-column-section-title"> <span class="as-globalfooter-directory-column-section-title-text">Info su Apple</span> <button class="as-globalfooter-directory-column-section-title-button" disabled> <span class="as-globalfooter-directory-column-section-title-text">Info su Apple</span> <span class="as-globalfooter-directory-column-section-title-icon" aria-hidden="true">+</span> </button> </h3> <ul id="as-globalfooter-directory-column-section-state-section-five-1" class="as-globalfooter-directory-column-section-list" role="list"> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/newsroom/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Newsroom" class="as-globalfooter-directory-column-section-link" data-autom="Newsroom-footer-link"> Newsroom </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/leadership/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Leadership Apple" class="as-globalfooter-directory-column-section-link" data-autom="Leadership Apple-footer-link"> Leadership Apple </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/jobs/it/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Opportunità di lavoro" class="as-globalfooter-directory-column-section-link" data-autom="Opportunità di lavoro-footer-link"> Opportunità di lavoro </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/legal/warranty/statutoryrights.html" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Garanzia" class="as-globalfooter-directory-column-section-link" data-autom="Garanzia-footer-link"> Garanzia </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://investor.apple.com" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Investitori" class="as-globalfooter-directory-column-section-link" data-autom="Investitori-footer-link"> Investitori </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/compliance" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Etica e rispetto delle norme" class="as-globalfooter-directory-column-section-link" data-autom="Etica e rispetto delle norme-footer-link"> Etica e rispetto delle norme </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/apple-events/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Eventi" class="as-globalfooter-directory-column-section-link" data-autom="Eventi-footer-link"> Eventi </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/job-creation/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Posti di lavoro in Europa" class="as-globalfooter-directory-column-section-link" data-autom="Posti di lavoro in Europa-footer-link"> Posti di lavoro in Europa </a> </li> <li class="as-globalfooter-directory-column-section-item" role="listitem"> <a href="https://www.apple.com/it/contact/" data-slot-name="section5" data-feature-name="Footer Navigation" data-display-name="Contatti" class="as-globalfooter-directory-column-section-link" data-autom="Contatti-footer-link"> Contatti </a> </li> </ul> </div> </div> </nav> <div class="as-globalfooter-mini" data-nosnippet data-autom="global-footer-mini" typeof="Organization"> <div class="as-globalfooter-mini-shop" x-ms-format-detection="none"> <p>Altri modi per acquistare: <span class="nowrap"><a href="https://www.apple.com/it/retail" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="trova l’Apple Store">trova l’Apple Store</a></span> o <a href="https://locate.apple.com/it/it" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="il rivenditore">il rivenditore</a> più vicino. O <span class="nowrap">chiama il numero <span>800 554 533</span></span>.</p> </div> <div class="as-globalfooter-mini-locale"> <a href="https://www.apple.com/choose-your-country" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Country Selector" class="as-globalfooter-mini-locale-link" data-autom="footer"> Italia </a> </div> <div class="as-globalfooter-mini-legal"> <div class="as-globalfooter-mini-legal-copyright"> Copyright © 2024 Apple Inc. Tutti i diritti riservati. </div> <ul class="as-globalfooter-mini-legal-links"> <li class="as-globalfooter-mini-legal-links-item"> <a href="https://www.apple.com/it/privacy/privacy-policy" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Norme sulla privacy" class="as-globalfooter-mini-legal-link" data-autom="footer">Norme sulla privacy</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="https://www.apple.com/it/privacy/use-of-cookies" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Utilizzo dei cookie" class="as-globalfooter-mini-legal-link" data-autom="footer">Utilizzo dei cookie</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="https://www.apple.com/it/legal/terms/site.html" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Condizioni d’uso" class="as-globalfooter-mini-legal-link" data-autom="footer">Condizioni d’uso</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="/it/shop/open/salespolicies" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Vendite e rimborsi" class="as-globalfooter-mini-legal-link" target="new" data-autom="footer">Vendite e rimborsi</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="https://www.apple.com/it/legal" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Note legali" class="as-globalfooter-mini-legal-link" data-autom="footer">Note legali</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="/it/shop/browse/sitemap" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Sitemap" class="as-globalfooter-mini-legal-link" data-autom="footer">Mappa del sito</a> </li> </ul> </div> </section> </div> </footer> </div> <script> window.pageLevelData = window.pageLevelData || {}; window.pageLevelData.helpData = {"sectionTitle":"Scegli un argomento","tiles":{"topics":{"items":[{"index":0,"value":{"link":null,"header":"Quando riceverò il mio ordine?","description":"<p class=\"as-helpdetails-categorysummary\">La data stimata per la consegna del vostro ordine viene calcolata nel modo seguente.</p>\n\n<p class=\"as-helpdetails-categorysummary\">\n\n\n <img src=\"https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/Catalog/it/Images/email/estimatedtimes.gif\" class=\"ir \" alt=\"Estimated Leadtimes\" width=\"100%\" height=\"100%\" />\n\n</p>\n\n\n<p class=\"as-helpdetails-categorysummary\">Il tempo di costruzione/disponibilità dei prodotti ordinati <i style=\"color:#FF6633; font-weight:bold; font-size:12px\">PIÙ </i>\n\n<br />il tempo di consegna basato sulla distanza tra il magazzino e l'indirizzo per la consegna.</p>\n\n<p class=\"as-helpdetails-categorysummary\"> Tutti i calcoli sono indicati in giorni lavorativi. Vi forniremo una data di spedizione e una data di consegna stimate, sia nel messaggio di conferma dell'ordine sia nel messaggio di notifica della spedizione, e vi informeremo il più tempestivamente possibile in caso di cambiamenti.</p>\n\n<p class=\"as-helpdetails-categorysummary\"> Potete inoltre visualizzare tali date tramite il <a href=\"https://secure.store.apple.com/it/shop/order/list\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\">sito web di auto-assistenza</a>. </p>","id":"receive"},"first":true,"even":true,"position":1,"last":false},{"index":1,"value":{"link":null,"header":"Come posso sapere se il mio ordine è stato accettato?","description":"<p class=\"rf-helpdetails-categorysummary\">Dopo che il vostro ordine sarà arrivato ad Apple, riceverete un messaggio e-mail di notifica a conferma dei dettagli dell'ordine e contenente le istruzioni per il pagamento se avete optato per trasferimento bancario o assegno. Dopo che avremo ricevuto il vostro pagamento, vi invieremo un altro messaggio e-mail a conferma dell'avviata elaborazione dell'ordine e contenente una stima relativa a disponibilità e tempi di consegna. Potete inoltre tenere traccia dello stato dell'ordine tramite il <a href=\"https://secure.store.apple.com/it/shop/order/list\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\">sito web di auto-assistenza</a></p>","id":"accepted"},"first":false,"even":false,"position":2,"last":false},{"index":2,"value":{"link":null,"header":"Qual è lo stato attuale dell'ordine? ","description":"<p class=\"as-helpdetails-categorysummary\">Per visualizzare le informazioni più aggiornate sul vostro ordine o tenere traccia della consegna, visitate il nostro <a href=\"https://secure.store.apple.com/it/shop/order/list\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\">sito web di auto-assistenza</a>. Se pagate tramite carta di credito, potrete inoltre modificare i dettagli dell'ordine. I dettagli modificabili sono contrassegnati da un pulsante di modifica. Dopo l'accettazione e dopo la spedizione dell'ordine, vi invieremo un messaggio e-mail contenente una stima relativa a disponibilità e tempi di consegna.</p>","id":"status"},"first":false,"even":true,"position":3,"last":false},{"index":3,"value":{"link":null,"header":"Quali operazioni posso compiere sul sito web di auto-assistenza?","description":"<p class=\"as-helpdetails-categorysummary\">\nPotete visualizzare lo stato attuale dell’ordine, inclusi i prodotti ordinati e le date di disponibilità e consegna stimate, e tracciare la spedizione. A seconda del metodo di pagamento scelto, potrete anche:\n</p>\n<ul class=\"as-helpdetails-categorysummarylist as-helpdetails-listbullets\">\n<li class=\"as-helpdetails-categorylistitem\">riautorizzare la carta di credito o aggiornare i dettagli relativi alla carta;</li>\n<li class=\"as-helpdetails-categorylistitem\">cambiare il vostro indirizzo email;</li>\n<li class=\"as-helpdetails-categorylistitem\">modificare l’indirizzo di consegna o fatturazione;</li>\n<li class=\"as-helpdetails-categorylistitem\">modificare l’incisione di un prodotto;</li>\n<li class=\"as-helpdetails-categorylistitem\">annullare l’ordine o eliminare un articolo;</li>\n<li class=\"as-helpdetails-categorylistitem\">avviare il reso di un ordine o di un articolo nell’ordine;</li>\n<li class=\"as-helpdetails-categorylistitem\">visualizzare una carta regalo e il relativo saldo.</li>\n</ul>\n<p class=\"as-helpdetails-categorysummary\">\nI dati che si possono modificare sono contrassegnati da un pulsante di modifica sotto forma di hyperlink.\n</p>\n","id":"self"},"first":false,"even":false,"position":4,"last":false},{"index":4,"value":{"link":null,"header":"Posso modificare il mio ordine?","description":"<p class=\"as-helpdetails-categorysummary\">Alcuni dettagli dell'ordine possono essere modificati a seconda dello stato dell'ordine stesso. Vistate il nostro <a href=\"https://secure.store.apple.com/it/shop/order/list\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\">sito web di auto-assistenza</a> per visualizzare lo stato del vostro ordine. I dettagli modificabili sono contrassegnati da un pulsante di modifica. </p>\n\n<p class=\"as-helpdetails-categorysummary\">Se necessitate di assistenza, contattate il team del <a href=\"https://www.apple.com/it/contact\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: contact\">servizio clienti Apple Store.</a></p>\n","id":"change"},"first":false,"even":true,"position":5,"last":false},{"index":5,"value":{"link":null,"header":"Desidero annullare il mio ordine.","description":"<p class=\"as-helpdetails-categorysummary\">Se il vostro ordine non è ancora stato spedito, potete richiederne l'annullamento tramite il nostro <a href=\"https://secure.store.apple.com/it/shop/order/list\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\">sito web di auto-assistenza.</a> Se il vostro ordine è in fase di preparazione per la spedizione o è già stato spedito, dovrete attendere fino alla consegna dell'ordine prima di poter avviare il processo di restituzione tramite il nostro <a href=\"https://secure.store.apple.com/it/shop/order/list\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\">sito web di auto-assistenza </a>o contattando il team del <a href=\"https://www.apple.com/it/contact\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: contact\">servizio clienti Apple Store</a>.</p>\n<p class=\"as-helpdetails-categorysummary\">Potrebbero esservi addebitate le spese di trasposto per il reso. <br />\nPer ulteriori informazioni sui resi, <a href=\"/it/shop/help/returns_refund\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: help/returns_refund\">fate clic qui.</a></p>\n","id":"cancel"},"first":false,"even":false,"position":6,"last":false},{"index":6,"value":{"link":null,"header":"In che modo Apple mi informa sul progresso del mio ordine? ","description":"<p class=\"rf-helpdetails-categorysummary\">\n\n\n <img src=\"https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/Catalog/it/Images/email/communication.gif\" class=\"ir \" alt=\"\" width=\"100%\" height=\"100%\" />\n\n</p>\n\n\n<p class=\"rf-helpdetails-categorysummary\">\n\n\n <img src=\"https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/Catalog/it/Images/email/1.gif\" class=\"ir \" alt=\"\" width=\"100%\" height=\"100%\" />\n\n<span style=\"color:#999999; font-weight:bold\">Inoltro dell'ordine.</span></p>\n\n<p class=\"rf-helpdetails-categorysummary\"><strong class=\"rf-helpdetails-strongtext\">Prima conferma dell'ordine:</strong> riceverete una conferma dell'ordine solo se avete utilizzato un metodo di pagamento diverso da carta di credito. Questo messaggio e-mail contiene i dettagli sul pagamento dell'ordine.</p>\n\n<p class=\"rf-helpdetails-categorysummary\">\n\n\n <img src=\"https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/Catalog/it/Images/email/2.gif\" class=\"ir \" alt=\"\" width=\"100%\" height=\"100%\" />\n\n<span style=\"color:#0099cc; font-weight:bold\">Elaborazione dell'ordine.</span></p>\n\n<p class=\"rf-helpdetails-categorysummary\"><strong class=\"rf-helpdetails-strongtext\">Conferma dell'ordine:</strong> dopo che il vostro pagamento verrà ricevuto e il vostro ordine accettato da Apple, riceverete un messaggio e-mail di conferma dell'ordine contenente i dettagli dell'ordine e una stima relativa a disponibilità e tempi di consegna. Se non avete ricevuto questo messaggio e-mail entro 5 giorni lavorativi dopo aver effettuato il pagamento o entro 24 ore in caso di ordine tramite carta di credito, contattate <a href=\"https://www.apple.com/it/contact\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: contact\">il team del servizio clienti Apple Store</a>. Per gli ordini tramite carta di credito, potrebbe esservi richiesto di fornire ulteriore documentazione prima della conferma dell'ordine o nel caso in cui l'ordine fosse rifiutato dalla vostra banca. In questo caso, vi contatteremo via e-mail.</p>\n\n<p class=\"rf-helpdetails-categorysummary\">\n\n\n <img src=\"https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/Catalog/it/Images/email/3.gif\" class=\"ir \" alt=\"\" width=\"100%\" height=\"100%\" />\n\n<span style=\"color:#ff9933; font-weight:bold\">Spedizione dell'ordine.</span></p>\n\n<p class=\"rf-helpdetails-categorysummary\"><strong class=\"rf-helpdetails-strongtext\">Notifica della spedizione:</strong> dopo che il vostro ordine è uscito dal magazzino, riceverete un messaggio e-mail di notifica della spedizione, contenente una data di consegna stimata e ulteriori informazioni su come tenere traccia dell'ordine. </p>\n\n<p class=\"rf-helpdetails-categorysummary\">\n\n\n <img src=\"https://store.storeimages.cdn-apple.com/4668/store.apple.com/shop/Catalog/it/Images/email/4.gif\" class=\"ir \" alt=\"\" width=\"100%\" height=\"100%\" />\n\n<span style=\"color:#0f4499; font-weight:bold\">Vi contatteremo tramite telefono o e-mail se fosse necessario:</span></p>\n\n<ul class=\"rf-helpdetails-categorysummarylist rf-helpdetails-listbullets\"><li class=\"rf-helpdetails-categorylistitem\">richiedervi ulteriori informazioni per elaborare il vostro ordine </li>\n<li class=\"rf-helpdetails-categorylistitem\">apportare modifiche al vostro ordine <br />(ad esempio, date di disponibilità, aggiornamenti dei prodotti...) </li>\n<li class=\"rf-helpdetails-categorylistitem\">risolvere dei problemi verificatisi durante la fase di consegna</li>\n</ul>","id":"informed"},"first":false,"even":true,"position":7,"last":false},{"index":7,"value":{"link":null,"header":"Non ho ricevuto il messaggio di prima notifica, di notifica dell'ordine o di notifica della spedizione.","description":"<p class=\"rf-helpdetails-categorysummary\">Assicuratevi che l'indirizzo e-mail sul vostro ordine sia corretto e che il messaggio non sia stato archiviato in una cartella di posta indesiderata.</p>\n<p class=\"rf-helpdetails-categorysummary\">L'indirizzo e-mail può essere modificato tramite il nostro <a href=\"https://secure.store.apple.com/it/shop/order/list\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\">sito web di auto-assistenza.</a> </p>","id":"notification"},"first":false,"even":false,"position":8,"last":false},{"index":8,"value":{"link":null,"header":"Cosa accede se Apple deve apportare modifiche al mio ordine?","description":"<p class=\"rf-helpdetails-categorysummary\">In alcuni casi, potrebbero verificarsi limitazioni delle scorte per alcuni prodotti oppure alcuni prodotti potrebbero non essere più disponibili. Vi informeremo il prima possibile tramite e-mail in caso di ritardi o modifiche inattese.</p>\n<p class=\"rf-helpdetails-categorysummary\">Tali modifiche possono essere visualizzate anche tramite il <a href=\"https://secure.store.apple.com/it/shop/order/list\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: OrderStatus\">sito web di auto-assistenza</a></p>","id":"applechanges"},"first":false,"even":true,"position":9,"last":true}],"size":9}}}; window.pageLevelData.helpTopSection = {"helpDetailsTopSection":"<div><h1 class=\"rf-helpdetails-headertitle\">Stato dell’ordine</h1><p class=\"rf-helpdetails-headerdescription\"></p></div>"}; window.pageLevelData.eolOverlay = "<div class=\"redirect-notification\">\n <h2 class=\"redirect-notification-header\"><span>Cerchi qualcosa?</span></h2>\n <div class=\"redirect-notification-body\"><span><p>Pensavamo di sì, invece la pagina che cerchi non è più disponibile su apple.com. </p><p>Abbiamo altre informazioni simili che potrebbero interessarti.</p></span></div>\n <button type=\"button\" class=\"redirect-notification-button button rect cancel\">\n <span><span>OK</span></span>\n </button>\n</div>"; </script> <div id="help-info-overlay" hidden> </div> <script crossorigin="anonymous">dciddstr = '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';</script> <div id="portal"></div> </body> </html>

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Stato dell'ordine - Assistenza agli acquisti - Apple (IT)