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Accessibility Statement for Jisc Library Hub Discover

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If you do not allow these cookies, you will experience less targeted advertising.', cookies: [], onAccept : function(){}, onRevoke: function(){} } ], initialState: 'notify', theme: 'dark' }; CookieControl.load( config ); </script> <title>Accessibility Statement for Jisc Library Hub Discover</title> </head> <body> <header class="c-structure__jisc-masthead" style="background-color: #333"> <a class="c-main-content-skiplink" href="#main-content"> <span class="c-main-content-skiplink__copy">Skip to main content</span> </a> <div class="c-jisc-banner"> <div class="o-layout__container"> <div class="c-jisc-banner__inner"> <p class="c-jisc-banner__jisc-brand"> <a class="c-jisc-logo c-jisc-banner__jisc-logo" href="//www.jisc.ac.uk/" title="Go to the Jisc homepage"> <img class="c-jisc-logo__img c-jisc-logo__img--jisc-banner" src="/images/jisc-logo.png" alt="Jisc logo"> </a> </p> <!-- <p class="c-jisc-banner__jisc-login"> <span class="c-jisc-banner__heading">Jisc login:</span> <a class="c-jisc-banner__link" href="#">Log in</a> </p> --> </div> </div> </div> <section id="service-announcement" style="background-color: #333; display: none;"> <div class="o-layout__container"> <div class="o-grid"> <div class="o-grid__item u-10/12@MD u-push-1/12@MD"> <div class="c-jisc-header__cookie-title" style="text-align: left; color: white;"> <p class="c-jisc-header__cookie-title" style="font-size: 2.5rem; font-weight: bolder"> Planned Maintenance </p> <p class="c-jisc-header__cookie-title"> <span style="font-weight: bolder">Discover will be offline for maintenance on 9th January 2024 from 5:30am to 10:00am GMT </span> <br/> Additionally all Library Hub services should be considered at risk on that day. Apologies for any inconvenience caused. For further information please contact <a style="clear: none; display: inline;" href="mailto:help@jisc.ac.uk?subject=Library%20Hub%20enquiry&amp;body=Please%20include%20your%20Library%20Hub%20enquiry%20below:%0D%0A%0D%0A">help@jisc.ac.uk</a>. </p> </div> </div> </div> </div> </section> <div class="c-jisc-header c-jisc-header--site-header c-jisc-header--has-nav"> <div class="o-layout__container"> <div class="c-jisc-header__titles-supersegment"> <div class="c-jisc-header__title-segment"> <h1 class="c-jisc-header__title">Library Hub Discover</h1> </div> <div class="c-jisc-header__subtitle-and-menu-trigger-segment"> <div class="c-jisc-header__menu-trigger-subsegment"> <p class="c-jisc-header__menu-trigger"> <button class="c-jisc-header__menu-trigger-button jsJiscHeaderMenuTrigger" id="jisc-header-menu-trigger" data-toggle="toggle-jisc-header-menu"> <span class="c-jisc-header__menu-trigger-copy">Menu</span> <i class="fas fa-bars c-jisc-header__menu-trigger-icon" aria-hidden="true"></i> </button> </p> </div> </div> </div> </div> <div class="c-jisc-header__menu-supersegment c-jisc-header__menu-supersegment--tabbed is-closed" id="toggle-jisc-header-menu"> <div class="o-layout__container"> <nav class="c-jisc-header__tabbed-nav c-jisc-header__tabbed-nav--primary" aria-labelledby="site-navigation"> <p class="c-jisc-header__nav-title" id="site-navigation">Site navigation:</p> <ul class="c-jisc-header__tabbed-nav-list"> <li class="c-jisc-header__tabbed-nav-item c-jisc-header__tabbed-nav-item--first"> <a class="c-jisc-header__tabbed-nav-copy c-jisc-header__tabbed-nav-copy--link is-active" href="/about/" tabindex="0">About</a> </li> <li class="c-jisc-header__tabbed-nav-item"> <a class="c-jisc-header__tabbed-nav-copy c-jisc-header__tabbed-nav-copy--link" href="/" tabindex="0">Search</a> </li> <li class="c-jisc-header__tabbed-nav-item"> <a class="c-jisc-header__tabbed-nav-copy c-jisc-header__tabbed-nav-copy--link" href="/advanced-search/" tabindex="0">Advanced Search</a> </li> <li class="c-jisc-header__tabbed-nav-item"> <a class="c-jisc-header__tabbed-nav-copy c-jisc-header__tabbed-nav-copy--link" href="/support/" tabindex="0">Support</a> </li> </ul> </nav> </div> </div> </div> </header> <main class="c-structure__main-content" id="main-content" role="main"> <div class="c-structure__major-content"> <section class="c-billboard-slice"> <div class="o-layout__container"> <div class="breadcrumb-and-help"> <nav class="c-breadcrumb" aria-label="Breadcrumb" aria-labelledby="site-breadcrumb"> <p class="c-breadcrumb__title" id="site-breadcrumb">You are in:</p> <ul class="c-breadcrumb__list"> <li class="c-breadcrumb__item c-breadcrumb__item--first"> <a class="c-breadcrumb__copy c-breadcrumb__copy--link" href="/">Discover</a> </li> <li class="c-breadcrumb__item"> <a class="c-breadcrumb__copy c-breadcrumb__copy--link" href="/about/">About</a> </li> <li class="c-breadcrumb__item"> <span class="c-breadcrumb__copy c-breadcrumb__copy--current" aria-current="page">Accessibility statement</span> </li> </ul> </nav> <div class="button--help"> <a class="c-button c-button--ghost-dark-bg discover-help-button" href="/support/">Help</a> </div> </div> </div> </section> <section class="c-feature-slice"> <div class="c-feature-slice__inner"> <div class="o-layout__container"> <div class="o-grid"> <div class="o-grid__item u-8/12@MD"> <div class="plainstyle"> <div class="c-feature-slice__copy"> <h1>Accessibility statement for Library Hub Discover</h1> <p>This statement applies to content published on <a href="https://discover.libraryhub.jisc.ac.uk">discover.libraryhub.jisc.ac.uk</a></p> <p>This website is run by Jisc. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:</p> <ul> <li>Change colours, contrast levels and fonts</li> <li>Zoom in up to 300% without problems</li> <li>Navigate most of the website using just a keyboard</li> <!--<li>Navigate most of the website using speech recognition software</li>--> <!--<li>Use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)</li>--> </ul> <p><a href="https://mcmw.abilitynet.org.uk/">AbilityNet</a> has advice on making your device easier to use if you have a disability.</p> <h2>How accessible this website is</h2> <p>We know some parts of this website are not fully accessible:</p> <ul> <li>In the search results pages, there is an issue with text colour contrast in some of the material types and other icons. The latter also affects the search result help page. </li> <li>There is a floating icon in the bottom left-hand corner on all pages linking to our cookie policy which can be hidden from, or cause other issues for, users of assistive technologies such as screen readers. </li> <!-- <li>In our Library information pages the embedded map from OpenStreetMap is not fully accessible</li>--> <!-- <li>you cannot modify the line height or spacing of text</li>--> </ul> <h2 id="request" name="request">Feedback and contact information</h2> <p>If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:</p> <UL> <li>Email - <a href="mailto:help@jisc.ac.uk">help@jisc.ac.uk</a></li> <li>Call - 0300 300 2212</li> <li>Or speak to <a href="https://www.jisc.ac.uk/contact/your-account-manager">your account manager</a></li> </ul> <p>We’ll consider your request and get back to you.</p> <!--<p>If you cannot view the map on our ‘<a href="https://www.jisc.ac.uk/contact">contact us</a>’ page, call or email us for directions.</p>--> <h2>Reporting accessibility problems with this website</h2> <p>We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, use the 'Give feedback’ button at the foot of every page, or contact <a href="mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p> <h2>Enforcement procedure</h2> <p>The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, <a href="https://www.equalityadvisoryservice.com/"> contact the Equality Advisory and Support Service (EASS)</a>.</p> <h2>Technical information about this website’s accessibility</h2> <!--RETAIN: [Note: this form of wording is legally required, so do not change it.]--> <p>Jisc is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.</p> <h3>Compliance status</h3> <p><!--[Note: say that the website is fully compliant if the website meets WCAG 2.1 AA standard in full. Say that it’s partially compliant if it meets most requirements of the WCAG 2.1 AA standard. If it does not meet most requirements of the WCAG 2.1 AA standard, say that it’s not compliant.</p>--> <p>This website is partially compliant with the <a href="https://www.w3.org/TR/WCAG21/">Web Content Accessibility Guidelines version 2.1</a> AA standard, due to the non-compliances listed below.</p> <!--<p>RETAIN: There’s a legally required way of expressing the compliance status of your website, so do not change it. The 3 options are as follows:] <p>This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.</p> <p>This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to [insert one of the following: ‘the non-compliances’, ‘the exemptions’ or ‘the non-compliances and exemptions’] listed below. <p>This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The [insert one of the following: ‘non-compliances’, ‘exemptions’ or ‘non-compliances and exemptions’] are listed below.</p> <p>[Note: delete the options that do not apply.]</p>--> <h3>Non-accessible content</h3> <p>The content listed below is non-accessible for the following reasons.</p> <!--RETAIN: [Note: if the website is fully compliant with the WCAG 2.1 AA standard, you can leave the ‘Non-accessible content’ section out. <p>Otherwise, do not change the ‘Non-accessible content’ heading or the ‘The content listed below is non-accessible for the following reasons’ sentence - they’re legally required.</p> <p>Do not change the ‘Non-compliance with the accessibility regulations’, ‘Disproportionate burden’ and ‘Content that’s not within the scope of the accessibility regulations’ subheadings: they’re also legally required.</p> <p>But if you need to list a lot of problems, you can break these subsections up with further subheadings - for example, ‘Navigation and accessing information’ or ‘Interactive tools and transactions’.]</p>--> <h4>Non-compliance with the accessibility regulations</h4> <p>In the search results not all the material type icons have enough contrast; the latter also appear on the related Help screen. They don’t meet WCAG (Web Content Accessibility Guidelines) 2.2 success criterion 1.4.3 (contrast - minimum). We anticipate resolving this by September 2024. </p> <p>There is a floating icon on all pages in the bottom left-hand corner linking to our cookie policy which can be hidden from, or cause other issues for, users of assistive technologies such as screen readers. This does not meet WCAG 2.2 success criterion 4.1.2 (Name, role, value). We anticipate resolving this by November 2024. </p> <!--<p>Third-party tools: We embed maps using OpenStreetMap on the site using the <a href="https://leafletjs.com">Leaflet JavaScript Library</a>. We know there are accessibility issues with these maps. We don't have accessible alternatives and, as we don't control the platform, are unable to make the changes required to improve them. <a href="#request">Let us know</a> if you need accessible location details and we will send them through to you.</p>--> <!--[Note: In this subsection, list: accessibility problems which of the WCAG 2.1 AA success criteria the problem fails on when you plan to fix the problem Do not include any problems where you’re claiming disproportionate burden, or where the problem is outside the scope of the accessibility regulations (those should go in the subsections below).]--> <!--Disproportionate burden [Note: in this subsection list accessibility problems you’re claiming would be a disproportionate burden to fix. Bear in mind that something which is a disproportionate burden now will not necessarily be a disproportionate burden forever. If the circumstances change, your ability to claim disproportionate burden may change too.]--> <!--<p>There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).</p>--> <!--Our forms are built and hosted through third party software and ‘skinned’ to look like our website.--> <!--<h3>Content that’s not within the scope of the accessibility regulations</h3>--> <!--[Note: in this subsection list accessibility problems that fall outside the scope of the accessibility regulations.]--> <!--Live video We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.--> <h2>How we tested this website</h2> <p>The website was last tested in August 2024. The test was carried out by Jisc using Lighthouse and Axe in both Google Chrome and Microsoft Edge browsers. <p>We tested all search interface pages and most supporting web pages, the individual Library Information pages are all structurally the same so a sample of these were tested.</p> <!--<p>Further testing is planned and we will respond to any recommendations that arise from that work.</p>--> <!--<h2>Third-party tools: Accessibility statement for Hotjar Surveys - June 2022</h2> <p>We embed pop-up HotJar surveys on the site to collect occasional user feedback. We know there are accessibility issues, but at present we don’t have a more accessible alternative which meets our requirements around GDPR and Information Security. We have raised the issues with HotJar, who are working on changes to make their surveys fully accessible. At present they do not have an estimated completion date for this project. Where we include a HotJar survey, we will always provide users with a link to a more accessible alternative at the start.</p> <h3>Hotjar non-compliance with the accessibility regulations</h3> <ol type="1"> <li style="list-style-type: decimal;"> The button to open/close the survey panel has no text alternative. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content) [Level A]. </li><li style="list-style-type: decimal;"> The survey panel label does not have descriptive enough text. This fails WCAG 2.1 success criteria 1.1.1 (Non-text Content, level A) and 2.4.6 (Headings and Labels) [Level AA]. </li><li style="list-style-type: decimal;"> The survey panel content is not included in an HTML5 or WAI-ARIA landmark. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships) [Level A]. </li><li style="list-style-type: decimal;"> The Hotjar branding link is not underlined. This fails WCAG 2.1 success Criterion 1.4.1 (Use of Color [Level A]. </li><li style="list-style-type: decimal;"> Disabled buttons have poor colour contrast. This fails WCAG 2.1 success criterion 1.4.3 (Contrast (Minimum)) [Level AA] and WCAG 2.1 success criterion 1.4.11 (Non-Text Contrast) [Level AA]. </li><li style="list-style-type: decimal;"> When a user resizes text to 200% the size of text and controls do not change. This fails WCAG 2.1 success criterion 1.4.4 (Resize text) [Level AA]. </li><li style="list-style-type: decimal;"> Radio buttons, checkboxes and text areas have poor colour contrast. This fails WCAG 2.1 success criterion 1.4.11 (Non-Text Contrast) [Level AA]. </li><li style="list-style-type: decimal;"> The button to open/close the survey panel, radio buttons, checkboxes, textareas, the “Next” button, the “Skip” button, the “Close” button and the Hotjar brand link do not have a visible focus indicator. This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible) [Level AA]. </li><li style="list-style-type: decimal;"> Radio buttons and checkboxes do not have a “name” attribute, so the accessible name does not match the visible label. This fails WCAG 2.1 success criterion 2.5.3 (Label in Name) [Level A]. </li><li style="list-style-type: decimal;"> The button to submit each “screen” of the survey is not a form submit button. This fails WCAG 2.1 success criteria 3.2.2 (On Input) [Level A] and 4.1.2 (Name, Role, Value) [Level A]. </li><li style="list-style-type: decimal;"> The name and role of the button to open/close the survey panel cannot be programmatically determined. This fails WCAG 2.1 success criterion 4.1.2 (Name, Role, Value) [Level A].</li> </ol> <H3>How we tested Hotjar third party software</h3> <p>We assessed the Hotjar survey software tool against WCAG 2.1 AA using</p> <ol> <li style="list-style-type: decimal;">Manual techniques</li> <li style="list-style-type: decimal;">Firefox accessibility inspector</li> <li style="list-style-type: decimal;">SiteImprove browser extension for Chrome</li> <li style="list-style-type: decimal;">Axe browser extension for Chrome, noting this was not capable of testing inside the Hotjar panel</li> </ol>--> <h2>What we’re doing to improve accessibility</h2> <p>We are rewriting the Discover interface and will work on the issues identified as part of that process. We will carry out automated testing of new features to avoid introducing accessibility problems. We will undertake regular service testing and respond to any accessibility issues identified.</p> <!--<p>RETAIN: [Note: the wording about when the statement was prepared is legally required, so do not change it.]</p>--> <p>This statement was prepared on 5th August 2024. It was last reviewed on 5th August 2024. <p>Content modified from the <a href="https://www.gov.uk/help/accessibility-statement">GOV.UK accessibility statement</a> - used through the <a href="https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/">Open Government Licence v3.0.</a></p> </div> </div> </div> <div class="o-grid__item u-1/12@MD"></div> <div class="o-grid__item u-3/12@MD"> <nav class="c-section-navigation" aria-labelledby="in-this-section"> <h2 class="c-section-navigation__title" id="in-this-section">In the <a href="/about/">About</a> section</h2> <ul class="c-section-navigation__list"> <li class="c-section-navigation__item"><a class="c-section-navigation__copy c-section-navigation__copy--link" href="/about/libraries/">Libraries</a></li> <li class="c-section-navigation__item"><a class="c-section-navigation__copy c-section-navigation__copy--link" href="/faq/">FAQ</a></li> <li class="c-section-navigation__item"><a class="c-section-navigation__copy c-section-navigation__copy--link" href="https://libraryservices.jiscinvolve.org/wp/category/library-hub-discover/">Blog</a></li> <li class="c-section-navigation__item"><a class="c-section-navigation__copy c-section-navigation__copy--link" href="/about/accessibility-statement/">Accessibility Statement</a></li> </ul> </nav> </div> </div> </div> </div> </section> </div> </main> <footer class="c-jisc-footer"> <h2 class="c-jisc-footer__title">Footer</h2> <section class="c-jisc-footer__section c-jisc-footer__section--service"> <div class="o-layout__container"> <div class="o-grid"> <div class="o-grid__item u-6/12@MD"> <h3 class="c-jisc-footer__section-heading">Jisc Library Hub Discover</h3> <div class="c-jisc-footer__copy"> <p>Search resources in UK and Irish academic, national &amp; specialist libraries</p> </div> </div> <div class="o-grid__item u-3/12@MD"> <h4 class="c-jisc-footer__section-heading">Site navigation</h4> <ul class="c-jisc-footer__list"> <li class="c-jisc-footer__list-item"> <a class="c-jisc-footer__list-item-link" href="/about/">About</a> </li> <li class="c-jisc-footer__list-item"> <a class="c-jisc-footer__list-item-link" href="/about/#copyright">Copyright</a> </li> <li class="c-jisc-footer__list-item"> <a class="c-jisc-footer__list-item-link" href="/">Search</a> </li> <li class="c-jisc-footer__list-item"> <a class="c-jisc-footer__list-item-link" href="/advanced-search/">Advanced Search</a> </li> <li class="c-jisc-footer__list-item"> <a class="c-jisc-footer__list-item-link" href="/support/">Support</a> </li> <li class="c-jisc-footer__list-item"> <a class="c-jisc-footer__list-item-link" href="/support/sitemap/">Site Map</a> </li> </ul> </div> <div class="o-grid__item u-3/12@MD"> <h4 class="c-jisc-footer__section-heading">Contact</h4> <ul class="c-jisc-footer__list"> <li class="c-jisc-footer__list-item"> <a class="c-jisc-footer__list-item-link" href="mailto:help@jisc.ac.uk?subject=Library%20Hub%20enquiry&amp;body=Please%20include%20your%20Library%20Hub%20enquiry%20below:%0D%0A%0D%0A">help@jisc.ac.uk</a> </li> <li class="c-jisc-footer__list-item"> <a class="c-jisc-footer__list-item-link" href="https://twitter.com/JiscLibraryHub"> <i class="fab fa-twitter" aria-hidden="true"></i>Twitter </a> </li> <li class="c-jisc-footer__list-item">0300 300 2212</li> <li class="c-jisc-footer__list-item">07:00 - 00:00 (Monday - Friday)</li> </ul> </div> </div> </div> </section> <section class="c-jisc-footer__section c-jisc-footer__section--jisc"> <div class="o-layout__container"> <div class="o-grid"> <div class="o-grid__item u-6/12@MD"> <div class="c-jisc-footer__jisc-brand"> <h3 class="c-jisc-footer__visuallyhidden">About Jisc</h3> <p class="c-jisc-footer__jisc-logo"> <a class="c-jisc-logo" href="https://www.jisc.ac.uk/" title="Go to the Jisc homepage"> <img class="c-jisc-logo__img c-jisc-logo__img--jisc-footer" src="/images/jisc-logo.png" alt="Jisc"> </a> </p> <div class="c-jisc-footer__jisc-vision"> <div class="c-jisc-footer__copy"> <p>Vision statement. 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