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What Is Process Management? | Nintex

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class="wp-site-blocks"><header class="wp-block-template-part"><a href="#" class="nintex-skip-link screen-reader-text js-nintex-skip-link"> Skip to content</a> <div class="wp-block-acf-navbar js-navbar alignfull"> <div class="navbar nintex-container"> <a class="navbar__brand-link" href="/" title="Homepage" rel="noopener" aria-label="Go to homepage"> <picture class='navbar__logo'> <source srcset='https://www.nintex.com/wp-content/uploads/2024/10/nintex-logo-color.svg' media='(max-width: 768px)'> <source srcset='https://www.nintex.com/wp-content/uploads/2024/10/nintex-logo-color.svg'> <img width="1024" height="1024" src="https://www.nintex.com/wp-content/uploads/2024/10/nintex-logo-color.svg" class="attachment-large size-large" alt="" loading="eager" fetchpriority="high" decoding="async" /> </picture> </a> <nav class="navbar__nav js-menu-nav"> <ul class="navbar__menu"> <li class="navbar__menu-dropdown js-dropdown-item"> <button class="navbar__menu-dropdown-link">Solutions <svg width="16" 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98.052l-288.49-77.299c-30.57-8.192-56.073-26.044-74-49.361l50.738-39.006c9.652 12.557 23.313 22.123 39.826 26.547l288.489 77.299c39.834 10.675 80.777-12.962 91.447-52.796l99.388-370.915c10.675-39.832-12.966-80.774-52.796-91.447z" fill="rgb(0, 4, 38)" fill-opacity="0.2" /><path d="M309.333 128c-76.584 0-138.667 62.083-138.667 138.667v384c0 76.582 62.083 138.667 138.667 138.667h298.667c76.582 0 138.667-62.084 138.667-138.667v-384c0-76.584-62.084-138.667-138.667-138.667h-298.667zM234.667 266.667c0-41.237 33.429-74.667 74.667-74.667h298.667c41.237 0 74.667 33.429 74.667 74.667v384c0 41.237-33.429 74.667-74.667 74.667h-298.667c-41.237 0-74.667-33.429-74.667-74.667v-384zM320 288c-17.673 0-32 14.327-32 32s14.327 32 32 32h256c17.673 0 32-14.327 32-32s-14.327-32-32-32h-256zM288 448c0-17.673 14.327-32 32-32h170.667c17.673 0 32 14.327 32 32s-14.327 32-32 32h-170.667c-17.673 0-32-14.327-32-32zM320 544c-17.673 0-32 14.327-32 32s14.327 32 32 32h85.333c17.673 0 32-14.327 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<div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Contract management" href="https://www.nintex.com/solutions/use-cases/automate-contract-management/" target=""><span>Contract management</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Contract management</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> <p class="dropdown__link-copy">Finalize contracts more easily, close deals quicker, and make time for other business.</p> </div> </li> <li class="dropdown__submenu-item dropdown__submenu-item--last"> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Customer compliance" href="https://www.nintex.com/solutions/use-cases/digital-customer-compliance-checks/" target=""><span>Customer compliance</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Customer compliance</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> <p class="dropdown__link-copy">KYC checks are important to avoid risky associations and potential fines.</p> </div> </li> <li class="dropdown__submenu-bottom"> <a class='nintex-btn nintex-btn--tertiary ' href='/solutions/use-cases/' target='_self' aria-label='All use cases'> All use cases <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </a> </li> </ul> </div> <div class="dropdown__submenu"> <p class="nintex-preheader dropdown__submenu-title">By Industry</p> <ul class="dropdown__submenu-list"> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Industry solutions" href="/solutions/industry/" target=""><span>Industry solutions</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Industry solutions</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> <p class="dropdown__link-copy">Learn how Nintex connects the systems, data, and teams to accelerate work for the unique needs of your industry.</p> </div> </li> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Government" href="/solutions/industry/government/" target=""><span>Government</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Government</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> </div> </li> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Financial services/Banking" href="/solutions/industry/financial-services/" target=""><span>Financial services/Banking</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Financial services/Banking</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> </div> </li> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Healthcare" href="/solutions/industry/health-life-sciences/" target=""><span>Healthcare</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Healthcare</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> </div> </li> <li class="dropdown__submenu-item dropdown__submenu-item--last"> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Manufacturing " href="/solutions/industry/manufacturing/" target=""><span>Manufacturing </span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Manufacturing </p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> </div> </li> <li class="dropdown__submenu-bottom"> <a class='nintex-btn nintex-btn--tertiary ' href='/solutions/industry/' target='_self' aria-label='All industry solutions'> All industry solutions <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </a> </li> </ul> </div> <div class="dropdown__submenu"> <p class="nintex-preheader dropdown__submenu-title">By Department</p> <ul class="dropdown__submenu-list"> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Department solutions" href="/solutions/department/" target=""><span>Department solutions</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Department solutions</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> <p class="dropdown__link-copy">Nintex can help you eliminate paperwork and streamline work across all your teams and departments.</p> </div> </li> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Human resources" href="/solutions/department/human-resources/" target=""><span>Human resources</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Human resources</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> </div> </li> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Finance" href="/solutions/department/finance/" target=""><span>Finance</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Finance</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 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dropdown__submenu-title">Ecosystems</p> <ul class="dropdown__submenu-list"> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Nintex for Salesforce" href="/ecosystems/salesforce/" target=""><span>Nintex for Salesforce</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Nintex for Salesforce</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> <p class="dropdown__link-copy">Automate your business critical processes within Salesforce with ease of integration and use.</p> </div> </li> <li class="dropdown__submenu-item dropdown__submenu-item--last"> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Nintex for Microsoft" href="/ecosystems/microsoft-workflow/" target=""><span>Nintex for Microsoft</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Nintex for Microsoft</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> <p class="dropdown__link-copy">Maximize the power of your Microsoft tools with no-code advanced workflows and process intelligence.</p> </div> </li> <li class="dropdown__submenu-bottom"> <a class='nintex-btn nintex-btn--tertiary ' href='/ecosystems/' target='_self' aria-label='All ecosystem partners'> All ecosystem partners <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 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</div> </div> </li> <li class="navbar__menu-dropdown js-dropdown-item"> <button class="navbar__menu-dropdown-link">Platforms <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Icons/UI"> <path id="Vector" d="M4.94 5.5L8 8.59042L11.06 5.5L12 6.45142L8 10.5L4 6.45142L4.94 5.5Z" fill="#0E0E0E"/> </g> </svg> </button> <div class="dropdown dropdown--featured"> <div class="nintex-container"> <button class="dropdown__back"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> Main menu </button> <div class="dropdown__first-column"> <div class="dropdown__content"> <h4 class="nintex-title nintex-title--heading-4">Explore our environments</h4> <div class="dropdown__content-copy">How Nintex can help you automate your work across teams.</div> <a class='nintex-btn nintex-btn--secondary ' href='/platforms/' target='_self' aria-label='Why Nintex?'> Why Nintex? <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </a> </div> </div> <div class="dropdown__second-column"> <div class="dropdown__submenu"> <p class="nintex-preheader dropdown__submenu-title">Cloud</p> <ul class="dropdown__submenu-list"> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Nintex Automation CE" href="/platforms/cloud-automation/" target=""><span>Nintex Automation CE</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Nintex Automation CE</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> <p class="dropdown__link-copy">Manage, automate, and optimize business processes and workflows.</p> </div> </li> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Workflow" href="https://www.nintex.com/platforms/cloud-automation/workflow-automation/" target=""><span>Workflow</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Workflow</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> </div> </li> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Process Management" href="/platforms/cloud-automation/process-management/" target=""><span>Process Management</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Process Management</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> </div> </li> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Application Development" href="/platforms/cloud-automation/app-development/" target=""><span>Application Development</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Application Development</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> </div> </li> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Robotic Process Automation" href="/platforms/cloud-automation/rpa/" target=""><span>Robotic Process Automation</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Robotic Process Automation</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> </div> </li> <li class="dropdown__submenu-item dropdown__submenu-item--last"> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="DocGen" href="/platforms/cloud-automation/docgen/" target=""><span>DocGen</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">DocGen</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> </div> </li> <li class="dropdown__submenu-bottom"> <a class='nintex-btn nintex-btn--tertiary ' href='/platforms/cloud-automation/' target='_self' aria-label='More details'> More details <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </a> </li> </ul> </div> <div class="dropdown__submenu"> <p class="nintex-preheader dropdown__submenu-title">Self Hosted</p> <ul class="dropdown__submenu-list"> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Nintex Automation K2" href="/platforms/on-prem/" target=""><span>Nintex Automation K2</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Nintex Automation K2</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> <p class="dropdown__link-copy">Experience powerful, low code process automation with Nintex Automation K2 self-hosted software.</p> </div> </li> <li class="dropdown__submenu-item "> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Workflow" href="/platforms/on-prem/workflow-automation/" target=""><span>Workflow</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Workflow</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </span> </div> </li> <li class="dropdown__submenu-item dropdown__submenu-item--last"> <div class="dropdown__link dropdown__link--desc"> <a class="dropdown__link-anchor" aria-label="Application Development" href="/platforms/on-prem/app-development/" target=""><span>Application Development</span></a> <span class="dropdown__link-title-wrapper"> <p class="dropdown__link-title">Application Development</p> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" 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-225.989 643.251 -230.954 625.158 -234.155C604.062 -237.884 585.83 -238.865 569.351 -237.132C551.584 -235.252 534.125 -230.004 517.498 -221.54C502.305 -213.823 487.295 -203.21 472.888 -189.934C448.987 -167.971 425.812 -138.132 402.056 -98.7051C396.695 -89.8276 391.384 -80.708 386.167 -71.6669C394.052 -73.5578 402.148 -75.2838 410.455 -76.8449C434.959 -81.4964 460.937 -84.7927 489.823 -86.9195C524.77 -89.474 560.602 -90.029 596.244 -89.8647C596.355 -90.05 596.466 -90.2352 596.55 -90.4076C619.172 -130.059 643.902 -171.97 671.401 -209.729C674.224 -213.623 677.059 -217.423 679.878 -221.115L679.865 -221.142Z" fill="#FF6D00"/> </g> </g> </svg> <h5 class="dropdown__featured-title nintex-title--heading-5">Here to help you find the solution that is right for you.</h5> <p class="dropdown__featured-copy">Because seeing is believing, let us give you a firsthand look at how Nintex can work for you.</p> <div class="dropdown__featured-btn"> <a class='nintex-btn nintex-btn--tertiary ' 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class="dropdown__featured-tag">News</p> <h5 class="dropdown__featured-title nintex-title--heading-5">Nintex completes its acquisition of Skuid</h5> <p class="dropdown__featured-copy">Nintex, a leader in process intelligence and automation, announced it has closed its acquisition of low-code cloud platform Skuid&#8230;</p> <div class="dropdown__featured-btn"> <a class='nintex-btn nintex-btn--tertiary ' href='https://www.nintex.com/blog/nintex-completes-its-acquisition-of-skuid/' target='_self' aria-label='More details'> More details <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.71402 2L8.2998 3.41421L13.0927 8.20711L8.2998 13L9.71402 14.4142L15.9211 8.20711L9.71402 2Z" fill="white"/> </svg> </a> </div> </div> </div > </div> </div> </li> </ul> <div class="utility"> <a class='nintex-btn navbar__demo' href='/request-demo/' target='_self' aria-label='Demo'> Demo <svg width="16" height="16" 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</span> </a> <meta itemprop="position" content="2" /> </li> <li class="nintex-c-breadcrumbs__item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <span class="nintex-c-breadcrumbs__separator">/</span> <a class="nintex-c-breadcrumbs__link" itemprop="item" href="https://www.nintex.com/learn/process-management/"> <span class="nintex-c-breadcrumbs__link-label nintex-link" itemprop="name"> Process Management </span> </a> <meta itemprop="position" content="3" /> </li> <li class="nintex-c-breadcrumbs__item" itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <span class="nintex-c-breadcrumbs__separator">/</span> <span class="nintex-c-breadcrumbs__link-label nintex-link" aria-current="page" itemprop="name"> What is process management? </span> <meta itemprop="position" content="4" /> </li> </ol> </div> <div class="nintex-learn-single-content-detail__heading"> <div class="nintex-learn-single-content-detail__heading-text"> <div class="nintex-learn-single-content-detail__heading-meta"> <span class="nintex-learn-single-content-detail__heading-meta-tag nintex-tag">Learn</span> </div> <h1 class="nintex-learn-single-content-detail__heading-title nintex-title nintex-title--heading-1"> What is process management? </h1> </div> <picture class='nintex-learn-single-content-detail__thumbnail'> <source srcset='https://www.nintex.com/wp-content/uploads/2024/10/00-Hero-Blade-1_iStock-530969581_750x400.jpg' media='(max-width: 768px)'> <source srcset='https://www.nintex.com/wp-content/uploads/2024/10/00-Hero-Blade-1_iStock-530969581_750x400.jpg'> <img width="750" height="400" src="https://www.nintex.com/wp-content/uploads/2024/10/00-Hero-Blade-1_iStock-530969581_750x400.jpg" class="attachment-large size-large" alt="" loading="lazy" decoding="async" sizes="auto, (max-width: 750px) 100vw, 750px" /> </picture> </div> <div class="nintex-learn-single-content-detail__content"> <div class="entry-content is-layout-constrained nintex-learn-single-content-detail__post-content"> <p class="wp-block-paragraph">Let&#8217;s explore the fundamentals of process management, the backbone of successful business operations.</p> <p class="wp-block-paragraph">Good process management helps you save time, extend resources, lower risks, and – best of all – leads to higher productivity organization-wide.</p> <h2 id="process-management-definition" class="wp-block-heading">Process management definition</h2> <p class="wp-block-paragraph">Process management refers to the systematic planning, execution, and oversight of workflows to ensure tasks get done quickly and effectively. It&#8217;s a key element in any successful business’s operations. Process management involves the systematic design and implementation of activities that are performed in order to achieve a specific goal or outcome. It is a more organized way of managing how tasks are tackled within an organization. The importance of process management lies mainly in its ability to save valuable time, energy, and resources. It also helps to establish clear steps for employees to achieve specific outcomes and helps ensure that everyone is on the same page about how things are supposed to get done. It is these repeatable actions that increase efficiencies across the business.</p> <p class="wp-block-paragraph">Some examples of different processes that benefit from process management:</p> <ul class="wp-block-list"> <li class="wp-block-list-item">Onboarding of new employees</li> <li class="wp-block-list-item">Business continuity planning</li> <li class="wp-block-list-item">Asset management</li> <li class="wp-block-list-item">Procure to Pay process</li> <li class="wp-block-list-item">Product development process</li> <li class="wp-block-list-item">Sales process</li> <li class="wp-block-list-item">Strategic planning and financial analysis</li> <li class="wp-block-list-item">Expense management</li> <li class="wp-block-list-item">Customer onboarding/offboarding</li> <li class="wp-block-list-item">Customer support</li> <li class="wp-block-list-item">Six Sigma</li> <li class="wp-block-list-item">Lean manufacturing</li> <li class="wp-block-list-item">Total Quality Management (TQM)</li> <li class="wp-block-list-item">Supply chain optimization</li> <li class="wp-block-list-item">Project scheduling</li> </ul> <p class="wp-block-paragraph">Ultimately, process management makes it easier for employee teams at any business level — large or small — to move quickly and stay organized while achieving their desired goals. Process management is proven to deliver business benefits such as cost savings, increased productivity, better quality control, and improved customer satisfaction.</p> <h2 id="why-is-process-management-important" class="wp-block-heading">Why is process management important?</h2> <p class="wp-block-paragraph">Process management is more important than ever in today’s fast-moving environment and the age of digital disruption. It challenges us to think differently when it comes to how we interconnect with the world and how best to use all available resources. By following best practice guidelines, process managers can optimize activities and identify opportunities that maximize impacts while reducing risks and failure. Perhaps even more importantly, it encourages collaboration between stakeholders, allowing teams to leverage their combined expertise and knowledge.</p> <p class="wp-block-paragraph">With challenges and opportunities arising from rapid changes in technology, it is essential for organizations to stay ahead of the competition by having an effective process management system and practice in place.</p> <p class="wp-block-paragraph">In particular, organizations that need to manage organizational risk, compliance, and quality control measures can benefit greatly from a process management approach. Ensuring that every employee can access a well-defined set of procedures, so everyone has a clear understanding of what is expected of them, reduces risk and eases auditing. Proactively identifying errors quickly and easily means that problems can be rectified before they become bigger issues, allowing organizations to move forward securely and efficiently. Properly managing processes (and consequent risk), companies will save money, create efficiencies, and ease the auditing process across their business operations</p> <h2 id="what-tools-are-available-to-support-process-management" class="wp-block-heading">What tools are available to support process management?</h2> <p class="wp-block-paragraph">Process management tools are an invaluable asset in the corporate world. Often called <a href="https://www.nintex.com/learn/process-management/what-is-business-process-management/">business process management (BPM) tools</a>, they provide an easy way to visually plan, map, and manage these sets of complex tasks, workflows, or operations. They capture what tasks need to be accomplished, who has been assigned those tasks, and when they should ideally be completed. They improve efficiency by putting more data at your fingertips, streamlining processes with pre-set templates, and ensuring all team members can easily access them to stay on the same page. Process management tools also often have built-in analytics capabilities which provides insights into the performance and progress of processes, enabling companies to understand their strengths and weaknesses and continuously recommend improvements for better use of resources.</p> <p class="wp-block-paragraph">Nintex offers the most complete process management and automation platform, including <a href="https://www.nintex.com/platforms/cloud-automation/process-management/">Process Manager</a>, which will have you planning, mapping, and managing your processes much quicker than you might think.</p> <p class="wp-block-paragraph"><strong>Process management applied</strong><br>Process management is a key enabler for change management in any company or organization. It’s essential to have efficient processes that are dynamic and able to adjust and scale as your business grows. Taking a step back and looking at existing processes is often necessary for efficient change management, as it allows organizations to find weak spots and optimize team dynamics, saving the company time and money. Process management also allows teams to create more reliable protocols in customer service, sales, operations, IT, engineering, and other areas where process clarity matters.</p> <p class="wp-block-paragraph">The process can be complex, but with an effective change management strategy in place, companies can easily maintain their business operations while adapting to change and its associated challenges. A good change management strategy should include a plan for dealing with change on a regular basis and ways to measure success or failure along the way. Process management will help organizations stay agile and responsive to change in today’s ever-evolving business environment.</p> <p class="wp-block-paragraph"><strong>Process Manager and business process modeling</strong><br>Businesses can reap numerous advantages from making process modeling an integral part of their regular workflow. Process modeling offers a concrete way to gain a clear understanding of how your business works, as well as uncover opportunities to optimize processes and improve response time. This can be as straightforward as improving customer service or automating certain parts of the production line. Business process modeling also provides visibility over key operations and offers objective examples of how to streamline processes, so teams can work more efficiently together. Ultimately, by having the ability to think objectively about how the business works, you can create more agile and effective systems that support greater success for everyone involved.</p> <p class="wp-block-paragraph"><strong>Process Manager and performance management</strong><br>Successful performance management doesn’t happen by accident, and process management is necessary for creating a performance management system that achieves results. From evaluating business objectives to developing performance indicators, process management is critical for establishing an effective performance system. By creating goals and standards that employees can easily understand and follow, companies can ensure that performance expectations are applied consistently.</p> <p class="wp-block-paragraph">Furthermore, businesses should continually assess their process performance to ensure they are efficient and up-to-date so problems arising from the system can be identified and managed quickly. With effective process management, businesses can be confident that their performance management systems will deliver real results. By implementing process management, your business can realize higher profitability and growth over time.</p> <p class="wp-block-paragraph"><strong>Process management and risk management</strong><br>Process management is an invaluable tool for risk management and is a major key to success for any business, big or small. It helps to identify weak points in business operations and can give visibility into areas that may be more prone to risk.</p> <p class="wp-block-paragraph">By having a clear view of the process, risk managers can foresee issues, adjust systems and procedures, and react quickly and decisively to challenges.</p> <p class="wp-block-paragraph">Process management allows businesses to continuously improve their core processes and maintain a competitive advantage regarding risk management. When done effectively, these processes will give you peace of mind knowing that risk has been accounted for and prepared for, leaving you time to focus on growth and other important elements of running your business.</p> <h2 id="what-is-good-process-management" class="wp-block-heading">What is good process management?</h2> <p class="wp-block-paragraph">Good process management is the foundation for running a successful business. It’s also the logical place to start your digital transformation journey. Until you understand your business processes, you will not know which ones should be automated.</p> <p class="wp-block-paragraph">Good process management involves a complete understanding of all processes from start to finish so that you can identify areas of opportunity for streamlining them. With good process management, leaders can understand what needs improvement in their processes so they can drive growth for more efficient outcomes. It’s not just the tangible elements though – process management helps build a successful culture by creating transparency, accountability, ownership, and increased collaboration throughout the organization. Adopting a good process management practice can ensure all teams are working toward common goals with clarity and direction, leading to smoother workflows, an improved bottom line, and happier customers.</p> <h2 id="what-skills-are-related-to-process-management" class="wp-block-heading">What skills are related to process management?</h2> <p class="wp-block-paragraph">Process management is an increasingly important business skill to have. It requires efficiency, problem-solving, and communication skills in order to effectively oversee a process from beginning to end. Having a strong sense of organization is essential, as well as being able to handle multiple tasks simultaneously. Process managers must also be able to adapt quickly and think on their feet when changes arise or challenges occur. In addition to these core skills, process managers must be able to anticipate potential issues before they arise and take the initiative in developing solutions. The ability to balance the technical aspects of the process with the people involved is also key; this means process managers are required to be both knowledgeable about the process itself while displaying interpersonal savvy at the same time. A successful process manager possesses all these skills combined with a strategic outlook and resourcefulness in order to get results.</p> <p class="wp-block-paragraph">With the development of process management tools like Nintex <a href="https://www.nintex.com/platforms/process-management/">Process Manager,</a> the role of the process manager becomes far easier, reducing the business&#8217;s reliance on these highly skilled employees. These tools have progressed so much and are so easy to use that even line-of-business employees—the ones with an intimate understanding of the individual steps in the processes—are able to map and manage processes. That&#8217;s time and talent well spent.</p> <h2 id="explore-these-other-topics" class="wp-block-heading">Explore these other topics</h2> <ul class="wp-block-list"> <li class="wp-block-list-item"><a href="https://www.nintex.com/learn/process-management/how-to-create-a-process-map/">How to create a process map</a></li> <li class="wp-block-list-item"><a href="https://www.nintex.com/learn/process-management/understanding-process-integration/">Understanding process integration</a></li> <li class="wp-block-list-item"><a href="https://www.nintex.com/learn/process-management/what-is-business-process-management/">What is business process management?</a></li> <li class="wp-block-list-item"><a href="https://www.nintex.com/learn/process-management/what-is-business-process-orchestration/">What is business process orchestration?</a></li> <li class="wp-block-list-item"><a href="https://www.nintex.com/learn/process-management/what-is-continuous-improvement/">What is continuous improvement?</a></li> <li class="wp-block-list-item"><a href="https://www.nintex.com/learn/process-management/what-is-process-collaboration/">What is process collaboration?</a></li> <li class="wp-block-list-item"><a href="https://www.nintex.com/learn/process-management/what-is-process-mapping/">What is process mapping?</a></li> <li class="wp-block-list-item"><a href="https://www.nintex.com/learn/process-management/what-is-process-modeling/">What is process modeling?</a></li> <li class="wp-block-list-item"><a href="https://www.nintex.com/learn/process-management/what-is-task-mining/">What is task mining?</a></li> </ul> </div> <div class="nintex-learn-single-content-detail__separator"></div> <div class="nintex-learn-single-content-detail__sidebar"> <div class="nintex-learn-single-content-detail__sidebar-section"> <div class="nintex-c-table-of-contents"> <p class="nintex-c-table-of-contents__title nintex-preheader">Table of Contents:</p> <ol class="nintex-c-table-of-contents__list"> <li class="nintex-c-table-of-contents__item"> <a href="#process-management-definition" class="nintex-c-table-of-contents__link nintex-link nintex-link--pink">Process management definition</a> </li> <li class="nintex-c-table-of-contents__item"> <a href="#why-is-process-management-important" class="nintex-c-table-of-contents__link nintex-link nintex-link--pink">Why is process management important?</a> </li> <li class="nintex-c-table-of-contents__item"> <a href="#what-tools-are-available-to-support-process-management" class="nintex-c-table-of-contents__link nintex-link nintex-link--pink">What tools are available to support process management?</a> </li> <li class="nintex-c-table-of-contents__item"> <a href="#what-is-good-process-management" class="nintex-c-table-of-contents__link nintex-link nintex-link--pink">What is good process management?</a> </li> <li class="nintex-c-table-of-contents__item"> <a href="#what-skills-are-related-to-process-management" class="nintex-c-table-of-contents__link nintex-link nintex-link--pink">What skills are related to process management?</a> </li> <li class="nintex-c-table-of-contents__item"> <a href="#explore-these-other-topics" class="nintex-c-table-of-contents__link nintex-link nintex-link--pink">Explore these other topics</a> </li> </ol> </div> </div> <div class="nintex-learn-single-content-detail__sidebar-section"> <p class="nintex-learn-single-content-detail__sidebar-title nintex-preheader">Capabilities Used</p> <ul class="nintex-c-tag nintex-learn-single-content-detail__taxonomies" role="list"> <li class="nintex-c-tag__item capabilities__item--link"> <a class="nintex-c-tag__item-link nintex-tag" href="https://www.nintex.com/platforms/cloud-automation/process-management/">Process Management</a> </li> </ul> </div> </div> </div> </div> </div> </div> </section> <footer class="wp-block-template-part"> <section class="wp-block-acf-footer js-footer alignfull"> <div class="nintex-footer"> <div class="nintex-footer__wrapper nintex-container"> 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