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class="wp-block-cover__image-background wp-image-11815" alt="close up on feet walking through sand on Fraser island" src="https://fraserislandtoursaustralia.com.au/wp-content/uploads/2024/10/FAQS.jpg" style="object-position:72% 91%" data-object-fit="cover" data-object-position="72% 91%" srcset="https://fraserislandtoursaustralia.com.au/wp-content/uploads/2024/10/FAQS.jpg 1903w, https://fraserislandtoursaustralia.com.au/wp-content/uploads/2024/10/FAQS-300x125.jpg 300w, https://fraserislandtoursaustralia.com.au/wp-content/uploads/2024/10/FAQS-1024x427.jpg 1024w, https://fraserislandtoursaustralia.com.au/wp-content/uploads/2024/10/FAQS-768x320.jpg 768w, https://fraserislandtoursaustralia.com.au/wp-content/uploads/2024/10/FAQS-1536x640.jpg 1536w, https://fraserislandtoursaustralia.com.au/wp-content/uploads/2024/10/FAQS-600x250.jpg 600w" sizes="(max-width: 1903px) 100vw, 1903px" /><div class="wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained"> <div class="wp-block-group alignwide has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-1 wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading has-white-color has-text-color has-link-color has-huge-font-size wp-elements-83b1342cdaf403c57accd2d67c4d10db" id="h-faqs">FAQS</h2> </div> </div></div> </div> <div class="wp-block-group alignwide is-style-top-left-curve has-white-background-color has-background is-layout-flow wp-block-group-is-layout-flow" style="margin-top:0;padding-top:0"> <div class="wp-block-group alignfull has-white-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading alignwide has-x-large-font-size" id="h-got-a-question-we-are-here-to-answer-it">Got a question?<br>We are here to answer it!</h2> </div> </div> <div class="wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained"> <div data-demo-hint="Accordion block" class="accordion-block alignwide wp-block-acf-accordion" id="accordion-block-block_1260462e470a548b08ecbf8a0b5033c5"> <div class="accordion"> <div class="accordion__item"> <div class="accordion__header"> <div class="accordion__title"> <div class="accordion__heading"> Will we visit the Maheno Ship?</div> </div> <button class="accordion__toggle" aria-expanded="false" aria-controls="accordion-content"> <span class="screen-reader-text">Toggle accordion</span> <div class="accordion-circle"> <span class="plus-icon"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 95"> <line id="Line 7" x1="8.2002" y1="4.37114e-08" x2="8.20019" y2="16" stroke="#06A9A1" stroke-width="2"/> <line id="Line 8" x1="16" y1="8.2002" x2="-8.74228e-08" y2="8.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> <span class="minus-icon"> <svg width="16" height="3" viewBox="0 0 16 3" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 97"> <line id="Line 8" x1="16" y1="1.2002" x2="-8.74228e-08" y2="1.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> </div> </button> </div> <div class="accordion__content" id="accordion-content"> <div class="accordion__content-inner"> <p>We will visit <a href="https://fraserislandtoursaustralia.com.au/attractions/maheno-shipwreck/" target="_blank" rel="noreferrer noopener">Maheno Shipwreck</a> on both our 2-Day Fraser Island tours, but not on our <a href="https://fraserislandtoursaustralia.com.au/tours/1-day-fraser-island-tour/" target="_blank" rel="noreferrer noopener">1 Day Fraser Island tour</a>.</p> </div> </div> </div> </div> </div> <div data-demo-hint="Accordion block" class="accordion-block alignwide wp-block-acf-accordion" id="accordion-block-block_476691b9e460775d2d6e4ace7dc8ce3d"> <div class="accordion"> <div class="accordion__item"> <div class="accordion__header"> <div class="accordion__title"> <div class="accordion__heading"> Do we stop at Lake McKenzie?</div> </div> <button class="accordion__toggle" aria-expanded="false" aria-controls="accordion-content"> <span class="screen-reader-text">Toggle accordion</span> <div class="accordion-circle"> <span class="plus-icon"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 95"> <line id="Line 7" x1="8.2002" y1="4.37114e-08" x2="8.20019" y2="16" stroke="#06A9A1" stroke-width="2"/> <line id="Line 8" x1="16" y1="8.2002" x2="-8.74228e-08" y2="8.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> <span class="minus-icon"> <svg width="16" height="3" viewBox="0 0 16 3" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 97"> <line id="Line 8" x1="16" y1="1.2002" x2="-8.74228e-08" y2="1.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> </div> </button> </div> <div class="accordion__content" id="accordion-content"> <div class="accordion__content-inner"> <p>Yes, we will visit <a href="https://fraserislandtoursaustralia.com.au/attractions/lake-mckenzie/" target="_blank" rel="noreferrer noopener">Lake McKenzie</a> on both our 1 Day Fraser Island Tour and our 2 Day Fraser Island Tour.</p> </div> </div> </div> </div> </div> <div data-demo-hint="Accordion block" class="accordion-block alignwide wp-block-acf-accordion" id="accordion-block-block_451f8b7d6d3063815f722c462f60c384"> <div class="accordion"> <div class="accordion__item"> <div class="accordion__header"> <div class="accordion__title"> <div class="accordion__heading"> How long do we get at Lake McKenzie?</div> </div> <button class="accordion__toggle" aria-expanded="false" aria-controls="accordion-content"> <span class="screen-reader-text">Toggle accordion</span> <div class="accordion-circle"> <span class="plus-icon"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 95"> <line id="Line 7" x1="8.2002" y1="4.37114e-08" x2="8.20019" y2="16" stroke="#06A9A1" stroke-width="2"/> <line id="Line 8" x1="16" y1="8.2002" x2="-8.74228e-08" y2="8.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> <span class="minus-icon"> <svg width="16" height="3" viewBox="0 0 16 3" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 97"> <line id="Line 8" x1="16" y1="1.2002" x2="-8.74228e-08" y2="1.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> </div> </button> </div> <div class="accordion__content" id="accordion-content"> <div class="accordion__content-inner"> <p>We get around 40 minutes at Lake McKenzie during our Fraser Island Tours!</p> </div> </div> </div> </div> </div> <div data-demo-hint="Accordion block" class="accordion-block alignwide wp-block-acf-accordion" id="accordion-block-block_9c950bb8034a6c0517f6bd6484d54d6c"> <div class="accordion"> <div class="accordion__item"> <div class="accordion__header"> <div class="accordion__title"> <div class="accordion__heading"> Can we swim at Lake McKenzie?</div> </div> <button class="accordion__toggle" aria-expanded="false" aria-controls="accordion-content"> <span class="screen-reader-text">Toggle accordion</span> <div class="accordion-circle"> <span class="plus-icon"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 95"> <line id="Line 7" x1="8.2002" y1="4.37114e-08" x2="8.20019" y2="16" stroke="#06A9A1" stroke-width="2"/> <line id="Line 8" x1="16" y1="8.2002" x2="-8.74228e-08" y2="8.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> <span class="minus-icon"> <svg width="16" height="3" viewBox="0 0 16 3" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 97"> <line id="Line 8" x1="16" y1="1.2002" x2="-8.74228e-08" y2="1.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> </div> </button> </div> <div class="accordion__content" id="accordion-content"> <div class="accordion__content-inner"> <p>Yes! You鈥檒l have the chance to hike, swim, and snap some photos of the incredible scenery before heading off to our next attraction.</p> </div> </div> </div> </div> </div> <div data-demo-hint="Accordion block" class="accordion-block alignwide wp-block-acf-accordion" id="accordion-block-block_0a9bbe997f240c184499414bb0846400"> <div class="accordion"> <div class="accordion__item"> <div class="accordion__header"> <div class="accordion__title"> <div class="accordion__heading"> Is it safe to go swimming at the beach?</div> </div> <button class="accordion__toggle" aria-expanded="false" aria-controls="accordion-content"> <span class="screen-reader-text">Toggle accordion</span> <div class="accordion-circle"> <span class="plus-icon"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 95"> <line id="Line 7" x1="8.2002" y1="4.37114e-08" x2="8.20019" y2="16" stroke="#06A9A1" stroke-width="2"/> <line id="Line 8" x1="16" y1="8.2002" x2="-8.74228e-08" y2="8.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> <span class="minus-icon"> <svg width="16" height="3" viewBox="0 0 16 3" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 97"> <line id="Line 8" x1="16" y1="1.2002" x2="-8.74228e-08" y2="1.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> </div> </button> </div> <div class="accordion__content" id="accordion-content"> <div class="accordion__content-inner"> <p>Swimming in the ocean along the coast is not recommended, as there are many dangerous rip tides that cause problems even for the strongest swimmers. However, Fraser Island has many lakes you can enjoy instead!</p> </div> </div> </div> </div> </div> <div data-demo-hint="Accordion block" class="accordion-block alignwide wp-block-acf-accordion" id="accordion-block-block_485845f2843bcebee80ba0b2f666f8e0"> <div class="accordion"> <div class="accordion__item"> <div class="accordion__header"> <div class="accordion__title"> <div class="accordion__heading"> What vehicle is used on the Fraser Island tours?</div> </div> <button class="accordion__toggle" aria-expanded="false" aria-controls="accordion-content"> <span class="screen-reader-text">Toggle accordion</span> <div class="accordion-circle"> <span class="plus-icon"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 95"> <line id="Line 7" x1="8.2002" y1="4.37114e-08" x2="8.20019" y2="16" stroke="#06A9A1" stroke-width="2"/> <line id="Line 8" x1="16" y1="8.2002" x2="-8.74228e-08" y2="8.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> <span class="minus-icon"> <svg width="16" height="3" viewBox="0 0 16 3" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 97"> <line id="Line 8" x1="16" y1="1.2002" x2="-8.74228e-08" y2="1.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> </div> </button> </div> <div class="accordion__content" id="accordion-content"> <div class="accordion__content-inner"> <p>Our tours range from 21 or 24 seats 4WD bus. Please check each of our tour information pages or call us on <a href="tel:1300 661 225">1300 661 225</a> to find out which one for each tour.</p> </div> </div> </div> </div> </div> <div data-demo-hint="Accordion block" class="accordion-block alignwide wp-block-acf-accordion" id="accordion-block-block_0f83947016bee3c5934c3d3bf7d6b7bd"> <div class="accordion"> <div class="accordion__item"> <div class="accordion__header"> <div class="accordion__title"> <div class="accordion__heading"> Where is the National Park room accommodation?</div> </div> <button class="accordion__toggle" aria-expanded="false" aria-controls="accordion-content"> <span class="screen-reader-text">Toggle accordion</span> <div class="accordion-circle"> <span class="plus-icon"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 95"> <line id="Line 7" x1="8.2002" y1="4.37114e-08" x2="8.20019" y2="16" stroke="#06A9A1" stroke-width="2"/> <line id="Line 8" x1="16" y1="8.2002" x2="-8.74228e-08" y2="8.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> <span class="minus-icon"> <svg width="16" height="3" viewBox="0 0 16 3" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 97"> <line id="Line 8" x1="16" y1="1.2002" x2="-8.74228e-08" y2="1.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> </div> </button> </div> <div class="accordion__content" id="accordion-content"> <div class="accordion__content-inner"> <p>The accommodation for the National Park room accommodation is at the National Park Cabins. There are six cabins, each of which has a double bed and single bunk bed in one bedroom, with a double bunk bed in the other bedroom, in total sleeping up to five people. Each has a bathroom and a small kitchenette.</p> </div> </div> </div> </div> </div> <div data-demo-hint="Accordion block" class="accordion-block alignwide wp-block-acf-accordion" id="accordion-block-block_9e2cc7a6bee0ceb16918dabf473fa0a3"> <div class="accordion"> <div class="accordion__item"> <div class="accordion__header"> <div class="accordion__title"> <div class="accordion__heading"> How many people can fit in a tent?</div> </div> <button class="accordion__toggle" aria-expanded="false" aria-controls="accordion-content"> <span class="screen-reader-text">Toggle accordion</span> <div class="accordion-circle"> <span class="plus-icon"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 95"> <line id="Line 7" x1="8.2002" y1="4.37114e-08" x2="8.20019" y2="16" stroke="#06A9A1" stroke-width="2"/> <line id="Line 8" x1="16" y1="8.2002" x2="-8.74228e-08" y2="8.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> <span class="minus-icon"> <svg width="16" height="3" viewBox="0 0 16 3" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 97"> <line id="Line 8" x1="16" y1="1.2002" x2="-8.74228e-08" y2="1.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> </div> </button> </div> <div class="accordion__content" id="accordion-content"> <div class="accordion__content-inner"> <p>There are two people per tent, however, if you would like your own tent, you can request this at the time of the booking.</p> </div> </div> </div> </div> </div> <div data-demo-hint="Accordion block" class="accordion-block alignwide wp-block-acf-accordion" id="accordion-block-block_cbdf66520828439e24ab633b13f59dfb"> <div class="accordion"> <div class="accordion__item"> <div class="accordion__header"> <div class="accordion__title"> <div class="accordion__heading"> Can we bring our own camping gear?</div> </div> <button class="accordion__toggle" aria-expanded="false" aria-controls="accordion-content"> <span class="screen-reader-text">Toggle accordion</span> <div class="accordion-circle"> <span class="plus-icon"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 95"> <line id="Line 7" x1="8.2002" y1="4.37114e-08" x2="8.20019" y2="16" stroke="#06A9A1" stroke-width="2"/> <line id="Line 8" x1="16" y1="8.2002" x2="-8.74228e-08" y2="8.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> <span class="minus-icon"> <svg width="16" height="3" viewBox="0 0 16 3" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 97"> <line id="Line 8" x1="16" y1="1.2002" x2="-8.74228e-08" y2="1.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> </div> </button> </div> <div class="accordion__content" id="accordion-content"> <div class="accordion__content-inner"> <p>Camping accommodation and equipment is provided to you on our tours, so you are not required to bring your own gear. However, if you would like to, you are able to bring your own tent.</p> </div> </div> </div> </div> </div> <div data-demo-hint="Accordion block" class="accordion-block alignwide wp-block-acf-accordion" id="accordion-block-block_6ad3d41ff114e694aac5d91ee5f056e1"> <div class="accordion"> <div class="accordion__item"> <div class="accordion__header"> <div class="accordion__title"> <div class="accordion__heading"> Can we hire a sleeping bag and a pillow?</div> </div> <button class="accordion__toggle" aria-expanded="false" aria-controls="accordion-content"> <span class="screen-reader-text">Toggle accordion</span> <div class="accordion-circle"> <span class="plus-icon"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 95"> <line id="Line 7" x1="8.2002" y1="4.37114e-08" x2="8.20019" y2="16" stroke="#06A9A1" stroke-width="2"/> <line id="Line 8" x1="16" y1="8.2002" x2="-8.74228e-08" y2="8.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> <span class="minus-icon"> <svg width="16" height="3" viewBox="0 0 16 3" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 97"> <line id="Line 8" x1="16" y1="1.2002" x2="-8.74228e-08" y2="1.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> </div> </button> </div> <div class="accordion__content" id="accordion-content"> <div class="accordion__content-inner"> <p>Sleeping bags and pillows are included in the price of the camping tour, so there is no need to bring them along with you.</p> </div> </div> </div> </div> </div> <div data-demo-hint="Accordion block" class="accordion-block alignwide wp-block-acf-accordion" id="accordion-block-block_71502d65a62e2b62c358214ada7ef0e8"> <div class="accordion"> <div class="accordion__item"> <div class="accordion__header"> <div class="accordion__title"> <div class="accordion__heading"> What is the policy for cancellations or refunds?</div> </div> <button class="accordion__toggle" aria-expanded="false" aria-controls="accordion-content"> <span class="screen-reader-text">Toggle accordion</span> <div class="accordion-circle"> <span class="plus-icon"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 95"> <line id="Line 7" x1="8.2002" y1="4.37114e-08" x2="8.20019" y2="16" stroke="#06A9A1" stroke-width="2"/> <line id="Line 8" x1="16" y1="8.2002" x2="-8.74228e-08" y2="8.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> <span class="minus-icon"> <svg width="16" height="3" viewBox="0 0 16 3" fill="none" xmlns="http://www.w3.org/2000/svg"> <g id="Group 97"> <line id="Line 8" x1="16" y1="1.2002" x2="-8.74228e-08" y2="1.20019" stroke="#06A9A1" stroke-width="2"/> </g> </svg> </span> </div> </button> </div> <div class="accordion__content" id="accordion-content"> <div class="accordion__content-inner"> <p>Cancellation or change of date outside of 7 days of departure will result in a 25% cancellation fee.</p> <p>Cancellation or 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