Duke IT Status

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status-index starter"> <div class="masthead-container basic"> <div class="masthead has-logo"> <div class="logo-container"> <a href="http://oit.duke.edu/"><img alt="Page logo" src="//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/retina/20444/hZveFokTTSDBUXYeaJ9d" /></a> </div> <div class="updates-dropdown-container" data-js-hook="updates-dropdown-container"> <a href="#" data-js-hook="show-updates-dropdown" id="show-updates-dropdown" class="show-updates-dropdown" aria-label="Subscribe to updates" aria-expanded="false" aria-haspopup="dialog" role="button"> </a>  <div class="updates-dropdown" data-js-hook="updates-dropdown" id="updates-dropdown" style="display:none"> <div class="updates-dropdown-nav nav-items-8" role="tablist" aria-label="Subscribe to updates"> <a href="#updates-dropdown-email" aria-controls="updates-dropdown-email" aria-label="Subscribe via email" role="tab" aria-selected="true" id="updates-dropdown-email-btn"> <span class="icon-container email"> </a> <a href="#updates-dropdown-sms" aria-controls="updates-dropdown-sms" aria-label="Subscribe via SMS" role="tab" id="updates-dropdown-sms-btn"> <span class="icon-container sms"> </a> <a href="#updates-dropdown-teams" aria-controls="updates-dropdown-teams" aria-label="Subscribe via teams" role="tab" id="updates-dropdown-teams-btn"> <span class="icon-container teams"> </a> <a href="#updates-dropdown-webhook" aria-controls="updates-dropdown-webhook" aria-label="Subscribe via webhook" role="tab" id="updates-dropdown-webhook-btn"> <span class="icon-container webhook"> </a> <a href="#updates-dropdown-twitter" aria-controls="updates-dropdown-twitter" aria-label="Subscribe via twitter" role="tab" id="updates-dropdown-twitter-btn"> <span class="icon-container twitter"> </a> <a href="#updates-dropdown-support" aria-controls="updates-dropdown-support" aria-label="Contact support" role="tab" id="updates-dropdown-support-btn"> <span class="icon-container support"> </a> <a href="#updates-dropdown-atom" aria-controls="updates-dropdown-atom" aria-label="Subscribe via RSS" role="tab" id="updates-dropdown-atom-btn"> <span class="icon-container rss"> </a> <button data-js-hook="updates-dropdown-close" aria-label="Close subscribe form" id="updates-dropdown-close-btn"> x </button> </div> <div class="updates-dropdown-sections-container"> <div class="updates-dropdown-section email" id="updates-dropdown-email" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-email-btn"> <div class="directions"> Get email notifications whenever Duke IT <strong>creates</strong>, <strong>updates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-email" action="/subscriptions/new-email" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="email_otp_verify_flow" id="email_otp_verify_flow" value="false" autocomplete="off" />  <label for="email">Email address:</label> <input name="email" id="email" type="text" class="full-width" data-js-hook="email-notification-field" autocomplete="email"> <input name="email_otp_auth_token" type='hidden' id="email-otp-token-field"> <div class="opt-container-section" id="email-otp-container", style="display:none" > <label for="email-otp">Enter OTP:</label> <input name="otp" id="email-otp" type="text" value="" class="prepend full-width"> <p id="email-otp-timer">Resend OTP in: <span id="email-otp-countdown"></span> seconds </p> <p id="resend-email-otp"> Didn't receive the OTP? <a href="#" id="resend-email-otp-btn" >Resend OTP </a> </p> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Email" class="flat-button full-width g-recaptcha" id="subscribe-btn-email" data-disabled-text="Subscribing..." data-sitekey=6LdTS8AUAAAAAOIbCKoCAP4LQku1olYGrywPTaZz data-callback="submitNewEmailSubscriber" data-error-callback="emailSubscriberCaptchaError" > <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section phone" id="updates-dropdown-sms" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-sms-btn"> <div class="directions"> Get text message notifications whenever Duke IT <strong>creates</strong> or <strong>resolves</strong> an incident. </div> <form id="subscribe-form-sms" action="/subscriptions/new-sms" accept-charset="UTF-8" data-remote="true" method="post"> <input type="hidden" name="otp_verify_flow" id="otp_verify_flow" value="false" autocomplete="off" /> <input type="hidden" name="subscriber_code" id="subscriber_code" value="" autocomplete="off" /> <div class="control-group"> <div class="controls externalities-sms-container">  <label for="phone-country">Country code:</label> <div id="phone-number-country-code" class="phone-country-wrapper" data-otp-enabled="false"> <select name="phone_country" id="phone-country" data-js-hook="phone-country" class="phone-country"><option value="af" data-otp-enabled="false" >Afghanistan (+93)</option> <option value="al" data-otp-enabled="false" >Albania (+355)</option> <option value="dz" data-otp-enabled="false" >Algeria (+213)</option> <option value="as" data-otp-enabled="false" >American Samoa (+1)</option> <option value="ad" data-otp-enabled="false" >Andorra (+376)</option> <option value="ao" data-otp-enabled="false" >Angola (+244)</option> <option value="ai" data-otp-enabled="false" >Anguilla (+1)</option> <option value="ag" data-otp-enabled="false" >Antigua and Barbuda (+1)</option> <option value="ar" data-otp-enabled="false" >Argentina (+54)</option> <option value="am" data-otp-enabled="false" >Armenia (+374)</option> <option value="aw" data-otp-enabled="false" >Aruba (+297)</option> <option value="au" data-otp-enabled="false" >Australia/Cocos/Christmas Island (+61)</option> <option value="at" data-otp-enabled="false" >Austria (+43)</option> <option value="az" data-otp-enabled="false" >Azerbaijan (+994)</option> <option value="bs" data-otp-enabled="false" >Bahamas (+1)</option> <option value="bh" data-otp-enabled="false" >Bahrain (+973)</option> <option value="bd" data-otp-enabled="false" >Bangladesh (+880)</option> <option value="bb" data-otp-enabled="false" >Barbados (+1)</option> <option value="by" data-otp-enabled="false" >Belarus (+375)</option> <option value="be" data-otp-enabled="false" >Belgium (+32)</option> <option value="bz" data-otp-enabled="false" >Belize (+501)</option> <option value="bj" data-otp-enabled="false" >Benin (+229)</option> <option value="bm" data-otp-enabled="false" >Bermuda (+1)</option> <option value="bo" data-otp-enabled="false" >Bolivia (+591)</option> <option value="ba" data-otp-enabled="false" >Bosnia and Herzegovina (+387)</option> <option value="bw" data-otp-enabled="false" >Botswana (+267)</option> <option value="br" data-otp-enabled="false" >Brazil (+55)</option> <option value="bn" data-otp-enabled="false" >Brunei (+673)</option> <option value="bg" data-otp-enabled="false" >Bulgaria (+359)</option> <option value="bf" data-otp-enabled="false" >Burkina Faso (+226)</option> <option value="bi" data-otp-enabled="false" >Burundi (+257)</option> <option value="kh" data-otp-enabled="false" >Cambodia (+855)</option> <option value="cm" data-otp-enabled="false" >Cameroon (+237)</option> <option value="ca" data-otp-enabled="false" >Canada (+1)</option> <option value="cv" data-otp-enabled="false" >Cape Verde (+238)</option> <option value="ky" data-otp-enabled="false" >Cayman Islands (+1)</option> <option value="cf" data-otp-enabled="false" >Central Africa (+236)</option> <option value="td" data-otp-enabled="false" >Chad (+235)</option> <option value="cl" data-otp-enabled="false" >Chile (+56)</option> <option value="cn" data-otp-enabled="false" >China (+86)</option> <option value="co" data-otp-enabled="false" >Colombia (+57)</option> <option value="km" data-otp-enabled="false" >Comoros (+269)</option> <option value="cg" data-otp-enabled="false" >Congo (+242)</option> <option value="cd" data-otp-enabled="false" >Congo, Dem Rep (+243)</option> <option value="cr" data-otp-enabled="false" >Costa Rica (+506)</option> <option value="hr" data-otp-enabled="false" >Croatia (+385)</option> <option value="cy" data-otp-enabled="false" >Cyprus (+357)</option> <option value="cz" data-otp-enabled="false" >Czech Republic (+420)</option> <option value="dk" data-otp-enabled="false" >Denmark (+45)</option> <option value="dj" data-otp-enabled="false" >Djibouti (+253)</option> <option value="dm" data-otp-enabled="false" >Dominica (+1)</option> <option value="do" data-otp-enabled="false" >Dominican Republic (+1)</option> <option value="eg" data-otp-enabled="false" >Egypt (+20)</option> <option value="sv" data-otp-enabled="false" >El Salvador (+503)</option> <option value="gq" data-otp-enabled="false" >Equatorial Guinea (+240)</option> <option value="ee" data-otp-enabled="false" >Estonia (+372)</option> <option value="et" data-otp-enabled="false" >Ethiopia (+251)</option> <option value="fo" data-otp-enabled="false" >Faroe Islands (+298)</option> <option value="fj" data-otp-enabled="false" >Fiji (+679)</option> <option value="fi" data-otp-enabled="false" >Finland/Aland Islands (+358)</option> <option value="fr" data-otp-enabled="false" >France (+33)</option> <option value="gf" data-otp-enabled="false" >French Guiana (+594)</option> <option value="pf" data-otp-enabled="false" >French Polynesia (+689)</option> <option value="ga" data-otp-enabled="false" >Gabon (+241)</option> <option value="gm" data-otp-enabled="false" >Gambia (+220)</option> <option value="ge" data-otp-enabled="false" >Georgia (+995)</option> <option value="de" data-otp-enabled="false" >Germany (+49)</option> <option value="gh" data-otp-enabled="false" >Ghana (+233)</option> <option value="gi" data-otp-enabled="false" >Gibraltar (+350)</option> <option value="gr" data-otp-enabled="false" >Greece (+30)</option> <option value="gl" data-otp-enabled="false" >Greenland (+299)</option> <option value="gd" data-otp-enabled="false" >Grenada (+1)</option> <option value="gp" data-otp-enabled="false" >Guadeloupe (+590)</option> <option value="gu" data-otp-enabled="false" >Guam (+1)</option> <option value="gt" data-otp-enabled="false" >Guatemala (+502)</option> <option value="gn" data-otp-enabled="false" >Guinea (+224)</option> <option value="gy" data-otp-enabled="false" >Guyana (+592)</option> <option value="ht" data-otp-enabled="false" >Haiti (+509)</option> <option value="hn" data-otp-enabled="false" >Honduras (+504)</option> <option value="hk" data-otp-enabled="false" >Hong Kong (+852)</option> <option value="hu" data-otp-enabled="false" >Hungary (+36)</option> <option value="is" data-otp-enabled="false" >Iceland (+354)</option> <option value="in" data-otp-enabled="false" >India (+91)</option> <option value="id" data-otp-enabled="false" >Indonesia (+62)</option> <option value="iq" data-otp-enabled="false" >Iraq (+964)</option> <option value="ie" data-otp-enabled="false" >Ireland (+353)</option> <option value="il" data-otp-enabled="false" >Israel (+972)</option> <option value="it" data-otp-enabled="false" >Italy (+39)</option> <option value="jm" data-otp-enabled="false" >Jamaica (+1)</option> <option value="jp" data-otp-enabled="false" >Japan (+81)</option> <option value="jo" data-otp-enabled="false" >Jordan (+962)</option> <option value="ke" data-otp-enabled="false" >Kenya (+254)</option> <option value="kr" data-otp-enabled="false" >Korea, Republic of (+82)</option> <option value="xk" data-otp-enabled="false" >Kosovo (+383)</option> <option value="kw" data-otp-enabled="false" >Kuwait (+965)</option> <option value="kg" data-otp-enabled="false" >Kyrgyzstan (+996)</option> <option value="la" data-otp-enabled="false" >Laos (+856)</option> <option value="lv" data-otp-enabled="false" >Latvia (+371)</option> <option value="lb" data-otp-enabled="false" >Lebanon (+961)</option> <option value="ls" data-otp-enabled="false" >Lesotho (+266)</option> <option value="lr" data-otp-enabled="false" >Liberia (+231)</option> <option value="ly" data-otp-enabled="false" >Libya (+218)</option> <option value="li" data-otp-enabled="false" >Liechtenstein (+423)</option> <option value="lt" data-otp-enabled="false" >Lithuania (+370)</option> <option value="lu" data-otp-enabled="false" >Luxembourg (+352)</option> <option value="mo" data-otp-enabled="false" >Macao (+853)</option> <option value="mk" data-otp-enabled="false" >Macedonia (+389)</option> <option value="mg" data-otp-enabled="false" >Madagascar (+261)</option> <option value="mw" data-otp-enabled="false" >Malawi (+265)</option> <option value="my" data-otp-enabled="false" >Malaysia (+60)</option> <option value="mv" data-otp-enabled="false" >Maldives (+960)</option> <option value="ml" data-otp-enabled="false" >Mali (+223)</option> <option value="mt" data-otp-enabled="false" >Malta (+356)</option> <option value="mq" data-otp-enabled="false" >Martinique (+596)</option> <option value="mr" data-otp-enabled="false" >Mauritania (+222)</option> <option value="mu" data-otp-enabled="false" >Mauritius (+230)</option> <option value="mx" data-otp-enabled="false" >Mexico (+52)</option> <option value="mc" data-otp-enabled="false" >Monaco (+377)</option> <option value="mn" data-otp-enabled="false" >Mongolia (+976)</option> <option value="me" data-otp-enabled="false" >Montenegro (+382)</option> <option value="ms" data-otp-enabled="false" >Montserrat (+1)</option> <option value="ma" data-otp-enabled="false" >Morocco/Western Sahara (+212)</option> <option value="mz" data-otp-enabled="false" >Mozambique (+258)</option> <option value="na" data-otp-enabled="false" >Namibia (+264)</option> <option value="np" data-otp-enabled="false" >Nepal (+977)</option> <option value="nl" data-otp-enabled="false" >Netherlands (+31)</option> <option value="nz" data-otp-enabled="false" >New Zealand (+64)</option> <option value="ni" data-otp-enabled="false" >Nicaragua (+505)</option> <option value="ne" data-otp-enabled="false" >Niger (+227)</option> <option value="ng" data-otp-enabled="false" >Nigeria (+234)</option> <option value="no" data-otp-enabled="false" >Norway (+47)</option> <option value="om" data-otp-enabled="false" >Oman (+968)</option> <option value="pk" data-otp-enabled="false" >Pakistan (+92)</option> <option value="ps" data-otp-enabled="false" >Palestinian Territory (+970)</option> <option value="pa" data-otp-enabled="false" >Panama (+507)</option> <option value="py" data-otp-enabled="false" >Paraguay (+595)</option> <option value="pe" data-otp-enabled="false" >Peru (+51)</option> <option value="ph" data-otp-enabled="false" >Philippines (+63)</option> <option value="pl" data-otp-enabled="false" >Poland (+48)</option> <option value="pt" data-otp-enabled="false" >Portugal (+351)</option> <option value="pr" data-otp-enabled="false" >Puerto Rico (+1)</option> <option value="qa" data-otp-enabled="false" >Qatar (+974)</option> <option value="re" data-otp-enabled="false" >Reunion/Mayotte (+262)</option> <option value="ro" data-otp-enabled="false" >Romania (+40)</option> <option value="ru" data-otp-enabled="false" >Russia/Kazakhstan (+7)</option> <option value="rw" data-otp-enabled="false" >Rwanda (+250)</option> <option value="ws" data-otp-enabled="false" >Samoa (+685)</option> <option value="sm" data-otp-enabled="false" >San Marino (+378)</option> <option value="sa" data-otp-enabled="false" >Saudi Arabia (+966)</option> <option value="sn" data-otp-enabled="false" >Senegal (+221)</option> <option value="rs" data-otp-enabled="false" >Serbia (+381)</option> <option value="sc" data-otp-enabled="false" >Seychelles (+248)</option> <option value="sl" data-otp-enabled="false" >Sierra Leone (+232)</option> <option value="sg" data-otp-enabled="false" >Singapore (+65)</option> <option value="sk" data-otp-enabled="false" >Slovakia (+421)</option> <option value="si" data-otp-enabled="false" >Slovenia (+386)</option> <option value="za" data-otp-enabled="false" >South Africa (+27)</option> <option value="es" data-otp-enabled="false" >Spain (+34)</option> <option value="lk" data-otp-enabled="false" >Sri Lanka (+94)</option> <option value="kn" data-otp-enabled="false" >St Kitts and Nevis (+1)</option> <option value="lc" data-otp-enabled="false" >St Lucia (+1)</option> <option value="vc" data-otp-enabled="false" >St Vincent Grenadines (+1)</option> <option value="sd" data-otp-enabled="false" >Sudan (+249)</option> <option value="sr" data-otp-enabled="false" >Suriname (+597)</option> <option value="sz" data-otp-enabled="false" >Swaziland (+268)</option> <option value="se" data-otp-enabled="false" >Sweden (+46)</option> <option value="ch" data-otp-enabled="false" >Switzerland (+41)</option> <option value="tw" data-otp-enabled="false" >Taiwan (+886)</option> <option value="tj" data-otp-enabled="false" >Tajikistan (+992)</option> <option value="tz" data-otp-enabled="false" >Tanzania (+255)</option> <option value="th" data-otp-enabled="false" >Thailand (+66)</option> <option value="tg" data-otp-enabled="false" >Togo (+228)</option> <option value="to" data-otp-enabled="false" >Tonga (+676)</option> <option value="tt" data-otp-enabled="false" >Trinidad and Tobago (+1)</option> <option value="tn" data-otp-enabled="false" >Tunisia (+216)</option> <option value="tr" data-otp-enabled="false" >Turkey (+90)</option> <option value="tc" data-otp-enabled="false" >Turks and Caicos Islands (+1)</option> <option value="ug" data-otp-enabled="false" >Uganda (+256)</option> <option value="ua" data-otp-enabled="false" >Ukraine (+380)</option> <option value="ae" data-otp-enabled="false" >United Arab Emirates (+971)</option> <option value="gb" data-otp-enabled="false" >United Kingdom (+44)</option> <option value="us" data-otp-enabled="false" selected>United States (+1)</option> <option value="uy" data-otp-enabled="false" >Uruguay (+598)</option> <option value="uz" data-otp-enabled="false" >Uzbekistan (+998)</option> <option value="ve" data-otp-enabled="false" >Venezuela (+58)</option> <option value="vn" data-otp-enabled="false" >Vietnam (+84)</option> <option value="vg" data-otp-enabled="false" >Virgin Islands, British (+1)</option> <option value="vi" data-otp-enabled="false" >Virgin Islands, U.S. (+1)</option> <option value="ye" data-otp-enabled="false" >Yemen (+967)</option> <option value="zm" data-otp-enabled="false" >Zambia (+260)</option> <option value="zw" data-otp-enabled="false" >Zimbabwe (+263)</option></select> </div> <label for="phone-number">Phone number:</label> <input name="phone_number" id="phone-number" type="text" class="prepend full-width" data-js-hook="sms-notification-field"> <div class="sms-atl-error" id="sms-atl-error"></div> <div class="clearfix"></div> <div class="opt-container-section" id="otp-container" style="display:none"> <a href="#" id="btn-subcriber-change-number">Change number</a> <label for="otp">Enter OTP:</label> <input name="otp" id="otp" type="text" class="prepend full-width"> <p id="timer">Resend OTP in: <span id="countdown">30</span> seconds </p> <p id="resend"> Didn't receive the OTP? <a href="#" id="resend-otp-btn" >Resend OTP </a> </p> </div> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value="Subscribe via Text Message" class="flat-button full-width g-recaptcha" id="subscribe-btn-sms" data-disabled-text="Subscribing..." data-sitekey=6LcH-b0UAAAAACVQtMb14LBhflMA9y0Nmu7l_W6d data-callback="submitNewSmsSubscriber" data-error-callback="smsSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small">Message and data rates may apply. By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/product-specific-terms#statuspage-specific-terms">Terms of Service</a>, and the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>. This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section teams" id="updates-dropdown-teams" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-teams-btn"> <div class="directions"> Get incident updates and maintenance status messages in Microsoft Teams channel. </div> <form id="subscribe-form-teams" action="/subscriptions/teams.json" accept-charset="UTF-8" data-remote="true" method="post"> <div class="control-group"> <div class="controls"> <label for="endpoint-webhooks">Channel's Webhook URL:</label> <input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block" /> <p class="help-block" id="url-help-block"> <a target="_blank" rel="noopener" href="https://support.atlassian.com/statuspage/docs/set-up-microsoft-teams-integration/">Here's where to find</a> the URL of a teams channel</p> </div> </div> <input type="submit" value="Subscribe via Teams" class="flat-button full-width" id="subscribe-btn-teams" data-disabled-text="Subscribing..." data-js-hook="updates-dropdown-close" > </form> <div class="terms_and_privacy_information bottom small">By subscribing you agree to the Atlassian <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/cloud-terms-of-service">Cloud Terms of Service</a> and acknowledge Atlassian's <a target="_blank" rel="noopener" href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a>.</div> </div> <div class="updates-dropdown-section webhook" id="updates-dropdown-webhook" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-webhook-btn"> <div class="directions"> Get webhook notifications whenever Duke IT <strong>creates</strong> an incident, <strong>updates</strong> an incident, <strong>resolves</strong> an incident or <strong>changes</strong> a component status. </div> <form id="subscribe-form-webhook" action="/subscriptions/webhook.json" accept-charset="UTF-8" data-remote="true" method="post"> <div class="control-group"> <div class="controls"> <label for="endpoint-webhooks">Webhook URL:</label> <input type="text" name="endpoint" id="endpoint-webhooks" data-js-hook="endpoint" class="full-width" aria-describedby="url-help-block" /> <p class="help-block" id="url-help-block">The URL we should send the webhooks to</p> </div> </div> <div class="control-group"> <div class="controls"> <label for="email-webhooks">Email address:</label> <input type="text" name="email" id="email-webhooks" data-js-hook="email" class="full-width" aria-describedby="email-help-block" /> <p class="help-block" id="email-help-block">We'll send you email if your endpoint fails</p> </div> </div> <input type="hidden" name="captcha_error" id="captcha_error" value="false" autocomplete="off" /> <input type="submit" value=Subscribe To Notifications class="flat-button full-width g-recaptcha" id="subscribe-btn-webhook" data-disabled-text="Subscribing..." data-sitekey=6LcQ-b0UAAAAAJjfdwO_-ozGC-CzWDj4Pm1kJ2Ah data-callback="submitNewWebhookSubscriber" data-error-callback="webhookSubscriberCaptchaError"> <div class="terms_and_privacy_information bottom small"> This site is protected by reCAPTCHA and the Google <a target="_blank" rel="noopener" href="https://policies.google.com/privacy">Privacy Policy</a> and <a target="_blank" rel="noopener" data-js-hook="captcha-terms-of-service-link" href="https://policies.google.com/terms">Terms of Service</a> apply.</div> </form> </div> <div class="updates-dropdown-section twitter" id="updates-dropdown-twitter" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-twitter-btn"> <a href="https://twitter.com/DukeOIT" class="twitter-follow-button" data-show-count="false" data-show-screen-name="true" data-width="59px">Follow @DukeOIT</a> or  <a href="https://twitter.com/DukeOIT" target="_blank">view our profile</a>. <style> .twitter-follow-button { margin-bottom: -6px; } </style> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+'://platform.twitter.com/widgets.js';fjs.parentNode.insertBefore(js,fjs);}}(document, 'script', 'twitter-wjs');</script> </div> <div class="updates-dropdown-section support" id="updates-dropdown-support" style="display:none" role="tabpanel" aria-labelledby="updates-dropdown-support-btn"> Visit our <a target="_blank" href="http://oit.duke.edu/help/index.php">support site</a>. </div> <div class="updates-dropdown-section atom" id="updates-dropdown-atom" role="tabpanel" aria-labelledby="updates-dropdown-atom-btn"> Get the <a href="https://status.oit.duke.edu/history.atom" target="_blank">Atom Feed</a> or <a href="https://status.oit.duke.edu/history.rss" target="_blank">RSS Feed</a>. </div> </div> </div> </div> <script> $(function () { const phoneNumberInput = $('#phone-number'); const errorDiv = $('#sms-atl-error') if(errorDiv.length){ function checkSelectedCountry() { const selectedCountry = $('#phone-country').val(); const isOtpEnabled = $('#phone-number-country-code').attr('data-otp-enabled') === 'true'; const form = document.getElementById('subscribe-form-sms'); form.action = '/subscriptions/new-sms'; const isOtpFlow = document.getElementById('otp_verify_flow'); document.getElementById('otp-container').style.display = "none"; if(false && selectedCountry === 'sg') { // Replace 'SG' with the actual value representing Singapore in your select tag phoneNumberInput.prop('disabled', true); errorDiv.html(`Due to new Singapore government regulations, we're currently not supporting text subscriptions in Singapore.<a href="https://community.atlassian.com/t5/Statuspage-articles/Attention-SMS-notifications-will-be-disabled-on-August-1st-2023/ba-p/2424398" target="_blank"> Learn more.</a> <br> Select another method to subscribe.`); } else { phoneNumberInput.prop('readonly', false); errorDiv.html(''); if(false){ if(isOtpEnabled){ document.getElementById('subscribe-btn-sms').value = "Send OTP"; } else { isOtpFlow.value = false; document.getElementById('subscribe-btn-sms').value = "Subscribe via Text Message"; } } } } $('#phone-country').on('change', checkSelectedCountry); checkSelectedCountry(); } }); document.addEventListener('DOMContentLoaded', function() { const dropdown = document.querySelector('#phone-number-country-code .phone-country'); if (dropdown){ const wrapperDiv = document.getElementById('phone-number-country-code'); const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); dropdown.addEventListener('change', function() { const selectedOption = dropdown.options[dropdown.selectedIndex]; const otpEnabled = selectedOption.getAttribute('data-otp-enabled'); wrapperDiv.setAttribute('data-otp-enabled', otpEnabled); }); } }); var countdownTimer; var resendBtn = document.getElementById('resend'); var timer = document.getElementById('timer'); var form = document.getElementById('subscribe-form-sms'); var RESEND_TIMER = 30; $(function() { $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.otp_flow === true) { document.getElementById('subscriber_code').value = data.subscriber_code document.getElementById('otp-container').style.display = "block"; $('#phone-number').prop('readonly', true); var display = document.getElementById('countdown'); disableResend(); startTimer(RESEND_TIMER, display) document.getElementById('subscribe-btn-sms').value = "Verify OTP and Subscribe"; document.getElementById('otp_verify_flow').value = true; form.action = '/subscriptions/verify-otp'; } else if (data.type === 'success' && action.includes('verify')){ document.getElementById('otp-container').style.display = "none"; $('#phone-number').val('').prop('readonly', false); $('#otp').val(''); document.getElementById('subscribe-btn-sms').value = "Send OTP"; document.getElementById('otp_verify_flow').value = false; form.action = '/subscriptions/new-sms'; SP.currentPage.updatesDropdown.hide(); } }); $("#btn-subcriber-change-number").on('click', () => { document.getElementById('otp-container').style.display = "none"; $('#phone-number').prop('readonly', false); document.getElementById('subscribe-btn-sms').value = "Send OTP"; form.action = '/subscriptions/new-sms'; return false }) $('#resend-otp-btn').on('click', function(e) { e.preventDefault(); let phoneNumber = $('#phone-number').val(); let countryCode = $('.phone-country').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-sms", data: { phone_number: phoneNumber, phone_country: countryCode, type: 'resend' }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); var display = document.getElementById('countdown'); disableResend(); timer.style.display = "none" if (data.type === 'success') { startTimer(RESEND_TIMER, display); } }) }); }) function startTimer(duration, display){ var timer = duration, seconds; clearInterval(countdownTimer); countdownTimer = setInterval(function () { seconds = parseInt(timer % 60, 10); display.textContent = seconds; if(--timer < 0){ enableResend(); clearInterval(countdownTimer); } }, 1000); disableResend(); } function enableResend(){ resendBtn.style.display = "block"; timer.style.display = "none" } function disableResend(){ resendBtn.style.display = "none"; timer.style.display = "block" } $(function() { $('#subscribe-form-email').on('submit', function() { var tokenField = document.getElementById('email-otp-token-field'); let page_code = "gpdmpkjblgnc" let key = keyForEmailOtpToken($('#email').val(), page_code); tokenField.value = localStorage.getItem(key); }); }); var emailOtpCountdownTimer; var emailOtpResendBtn = document.getElementById('resend-email-otp'); var emailOtpTimer = document.getElementById('email-otp-timer'); var emailOtpForm = document.getElementById('subscribe-form-email'); var EMAIL_OTP_RESEND_TIMER = 600; $(function() { $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ const form = this; const action = form.getAttribute('action'); if (data.type === 'success' && data.email_otp_verify_flow === true) { document.getElementById('email-otp-container').style.display = "block"; var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display) document.getElementById('subscribe-btn-email').value = "Verify OTP and Subscribe"; document.getElementById('email_otp_verify_flow').value = true; form.action = '/subscriptions/verify-email-otp'; } else if (data.type === 'success' && action.includes('verify')){ let email = $('#email') let page_code = "gpdmpkjblgnc" let key = keyForEmailOtpToken(email.val(), page_code); localStorage.setItem(key, data.email_otp_auth_token); document.getElementById('email-otp-container').style.display = "none"; email.val('').prop('readonly', false); $('#email-otp').val(''); document.getElementById('subscribe-btn-email').value = "Send OTP"; document.getElementById('email_otp_verify_flow').value = false; form.action = '/subscriptions/new-email'; SP.currentPage.updatesDropdown.hide(); } }); $('#resend-email-otp-btn').on('click', function(e) { e.preventDefault(); let email = $('#email').val(); $.ajax({ type: 'POST', url: "/subscriptions/new-email", data: { email: email }, }).done(function(data) { var messageOptions = (data.type !== undefined && data.type !== null) ? { cssClass: data.type } : {}; HRB.utils.notify(data.text, messageOptions); if (data.type === 'success') { var display = document.getElementById('email-otp-countdown'); display.textContent = EMAIL_OTP_RESEND_TIMER; disableEmailOtpResend(); emailOtpTimer.style.display = "none" startEmailOtpTimer(EMAIL_OTP_RESEND_TIMER, display); } }) }); }) function startEmailOtpTimer(duration, display){ var timer = duration, seconds; clearInterval(emailOtpCountdownTimer); emailOtpCountdownTimer = setInterval(function () { seconds = parseInt(timer, 10); display.textContent = seconds; if(--timer < 0){ enableEmailOtpResend(); clearInterval(emailOtpCountdownTimer); } }, 1000); disableEmailOtpResend(); } function enableEmailOtpResend(){ emailOtpResendBtn.style.display = "block"; emailOtpTimer.style.display = "none" } function disableEmailOtpResend(){ emailOtpResendBtn.style.display = "none"; emailOtpTimer.style.display = "block" } function keyForEmailOtpToken(email, pageCode) { return email + '|' + pageCode+ '|SUBSCRIBE_VIA_EMAIL'; } </script> <div class="clearfix"></div> </div> </div>  <div class="container"> <div class="page-status status-none"> <span class="status font-large"> All Systems Operational </span> <span class="last-updated-stamp font-small"></span> </div> <div class="text-section"> <h4 class="font-largest"> <a id="about-this-site" href="#about-this-site" class="no-link">About This Site</a> </h4> <p class="color-secondary font-regular"> Don't see an issue posted here? <a href="http://oit.duke.edu/help/"> Contact the OIT Service Desk </a> or use the <a href="https://duke.kualibuild.com/app/builder/#/app/622b3ada251c65b137805084/run">'Report An Outage' web form </a> to create a ticket. <br> <br><a href="https://duke.service-now.com/kb_view.do?sysparm_article=KB0023451">How Do I Manage My IT Alert Subscriptions?</a> </p> </div> <div class="components-section font-regular"> <div class="components-container one-column"> <div class="component-container border-color is-group "> <div data-component-id="fbfhnnhlgknb" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Accounts and Email" tabindex="0"></span> <span> Accounts and Email </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="ldbryg36d931" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Active Directory </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="0snz9y5q5yyj" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Alumni Email </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="cvz31s6zfjkr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Directory Services </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="pycwryg63qwl" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Email Alias </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="wvv0xc4mq2p1" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Group Manager </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="gv8950vdt8bd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Kerberos </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="gv0hcfspkdwr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Mail Transport and Routing </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="szl42hdqxjfr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> NetID </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="c1dm74gsf179" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> OneLink </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="88y34bn0kc4n" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Self Service Tools </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="cxk6nr754yph" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Service Desk Utilities </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ppnrwbh4hjwc" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Shibboleth </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="tg4f074ybh1b" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Sponsored Guest Tool </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="ccbpgclhbngd" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Collaboration and Communication" tabindex="0"></span> <span> Collaboration and Communication </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="gxmsyrm2l5wm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> 911 Calls </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="xxqqsmccrhj5" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Call Center Services </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="c18m7jjqxsjj" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Call Recording </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="7b9rk5cn9w7y" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> CampusVision </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="3tlq34kxmdby" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Cellular Infrastructure (DAS) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="1lg7zpzlwpbw" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Cvent </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="scywc16h6dfv" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Digital Signage </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="vdkdkqb90r9g" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Duke Box </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="x5psv4szt7qr" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Duke Notify </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="vpn1m09p78jc" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> DukeWiki </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="v57p5k4c15n6" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Electronic Fax </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="kb9b4r3nrjks" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Emergency Notifications </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="b2tft1q67lhm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Emma </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="vzp6jbnkn2dd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> EMS </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="9cwh4fmvkfjv" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Jabber </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="kv453rnt78vd" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Jira </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="17pbkk03gr6y" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Microsoft Teams </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="3ypc8cbxj0mz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Microsoft 365 </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="brbtr68ztl58" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> OneDrive For Business </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="hksvk3ww4zbn" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Phone Services </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="s06m1ysrr24l" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Phone, Web, and Video Conferencing </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="kpcjlhngmgqm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Qualtrics </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="g1wctrq4gdwg" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Scholars@Duke </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="mzt19mgychwg" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SharePoint </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="hng71x4bxlyx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Sympa </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="3vl21jhwvkqj" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Voice Mail </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="fns1yr2j1cx3" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Zoom Meetings </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="ghpcflbbhcnb" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle DukeCard" tabindex="0"></span> <span> DukeCard </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="5999qfbqxql8" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> DukeCard </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="lmrbbbxvgx7v" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Endpoint Management" tabindex="0"></span> <span> Endpoint Management </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="hc34cxx86244" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> BigFix </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="82rtspn6w6qq" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Jamf Pro </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="p7c9fc53h25v" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Microsoft Endpoint Configuration Manager </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="mcpfflhkccnb" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Information Systems and Automation" tabindex="0"></span> <span> Information Systems and Automation </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="w10n9mkc6vx2" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> API Healthcare </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="64m8gpx3027k" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> DukeHub (PeopleSoft) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="lz6dxcfn5kyz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Duke@Work Portal </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="sjnykzfq258x" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Gift Records (gifts.duke.edu) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="tphh3l1380bx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Gitlab </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="dqgbb0jhc2gp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Kuali Build </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="1w635npd5llx" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Perceptive Content (ImageNow) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="qzfjlw5qljsl" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Research Computing </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="pxtgz409wjht" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> SAP </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="51t5skf51s8r" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Tableau </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="bkjbjnnmcghk" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Network" tabindex="0"></span> <span> Network </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="rjkkpt068cqg" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Core Network </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="12rrt1b3mc3z" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Data Center Network </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="vszvfkrjy3h2" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> DukeBlue </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="tr0lsljgzrlc" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> eduRoam </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="rp16k57pynfm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Network Registration </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="7ywhtkz7gyrg" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Public Internet </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="6d6018yf1vp9" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> VPN </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="kcpldkfpkchb" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Other" tabindex="0"></span> <span> Other </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="4qb7k4yj10n4" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Other </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="fkdbngggnggm" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Printing and Labs" tabindex="0"></span> <span> Printing and Labs </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="y0v5pctntv7c" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> ePrint </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="bc74r0lwltgl" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> 3DprinterOS </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="jdbcdlflbkjh" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Security" tabindex="0"></span> <span> Security </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="zt0wdvyf718q" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Certificate Issuance </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="tcrzxr1y971n" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> 1Password </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="jhry71nv6yb4" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Multi-Factor Authentication </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="t83d7l3ddkqv" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Network Firewall </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="b4k5j3w2tdv5" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Phishing Alert </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="b7p7vdxsr5f1" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Security Alert </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="bb4r1mpd8dlb" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Splunk </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="kpbhppnfcpgn" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Teaching and Learning Tools" tabindex="0"></span> <span> Teaching and Learning Tools </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="qhct3hvljhdc" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Canvas </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="f2z0fhhdfprb" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Container Manager (CMGR Coursework Containers) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="lgr77lg7s81k" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Coursera </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="mmz4gxytym2v" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Kits </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="d58kbxc0lj1r" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> LinkedIn Learning </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="pqlc7dxcnxsn" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Panopto </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="5n6lhcxsm21z" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Sakai </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ks662q3zj1g4" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Software License Management </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="2ykcchsqny3s" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Virtual Computing Manager (VCM Coursework VMs) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="j1h0ckwdpnqz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Warpwire </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="hbdhjpjmcchd" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Virtualization and Storage" tabindex="0"></span> <span> Virtualization and Storage </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="mfgtz1j70ck7" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Clockworks </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="v36wdh9g4rbn" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Database Hosting and Administration </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="lb4z04y9yl4p" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Data Storage </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="psw0d198zvrz" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Load Balancing </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="5v3x80s3dtfm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Log Analysis </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="pw4qf1wtrhr8" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> NAS </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="w7233qqtv5f9" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> OpenShift </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="pzt68nvr5dyc" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Rubrik Backup </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="d3q8rz3l427k" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Virtual Server Hosting </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="lkfcdmmfnkdg" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Web and Applications" tabindex="0"></span> <span> Web and Applications </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="hjrlgzc911mn" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Duke Today </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="pxlsc27mw8ty" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> DukeMobile </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="pvxcjmg5pz3b" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Main Duke Website (www.duke.edu) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="ft01bj4cj7js" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> MyDuke </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="rj9d1mgm9dlv" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Sites@Duke Express (WordPress) </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="1gvmls7hgbp4" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Sites@Duke Pro </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> <div class="component-container border-color is-group "> <div data-component-id="79qc1zlbs1k1" class="component-inner-container status-green " data-component-status="operational" data-js-hook="component-group-opener"> <span class="name"> <span class="fa group-parent-indicator color-secondary font-small fa-plus-square-o" role="button" aria-expanded="false" aria-label="Toggle Wireless and Wired Connectivity" tabindex="0"></span> <span> Wireless and Wired Connectivity </span> </span> <span class="component-status tool" title="Groups take on the status of their most degraded child component or service. Click to see the status of the individual children." > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div>  <div class="child-components-container "> <div data-component-id="hpgjtw6h6prm" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> West Campus Buildings </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="78332xb2pgfp" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Central Campus Buildings </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="nyzjvjgt64r1" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> East Campus Buildings </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="2c50pvqdkrj4" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Remote/Off Campus Buildings </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="pwn5mz5xbt0y" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> West Campus Residence Halls </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="zn0w3bxlvcz3" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> Central Campus Residence Halls </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> <div data-component-id="vshc07scsb7v" class="component-inner-container status-green " data-component-status="operational" data-js-hook=""> <span class="name"> East Campus Residence Halls </span> <span class="component-status " title="" > Operational </span> <span class="tool icon-indicator fa fa-check" title="Operational"></span> </div> </div> </div> </div> <div class="component-statuses-legend font-small"> <div class="legend-item status-green"> <span class="icon-indicator fa fa-check"></span> Operational </div> <div class="legend-item status-yellow"> <span class="icon-indicator fa fa-minus-square"></span> Degraded Performance </div> <div class="legend-item status-orange"> <span class="icon-indicator fa fa-exclamation-triangle"></span> Partial Outage </div> <div class="breaker"></div> <div class="legend-item status-red"> <span class="icon-indicator fa fa-times"></span> Major Outage </div> <div class="legend-item status-blue"> <span class="icon-indicator fa fa-wrench"></span> Maintenance </div> </div> </div> <div class="scheduled-maintenances-container"> <div class="font-largest">Scheduled Maintenance</div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://status.oit.duke.edu/incidents/gwwlljlgmg08" class="color-primary" title="Call Center Services - Maintenance"> <span class="whitespace-pre-wrap">Call Center Services - Maintenance</span> </a> <small class="pull-right" data-unix-time="1733533200"> Dec <var data-var='date'> 6</var>, <var data-var='year'>2024</var> <var data-var='time'>20:00</var> - Dec <var data-var='date'> 7</var>, <var data-var='year'>2024</var> <var data-var='time'>00:00</var> EST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">OIT has scheduled maintenance for Call Center Services. During the update process phones will perform a quick restart to initiate the firmware download process. This restart will last 60 seconds or less. No active calls will be disrupted.<br /><br />If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: <a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a><br /><br />For more information about Call Center Services visit OIT's web page: <a target="_blank" href="https://oit.duke.edu/what-we-do/services/call-center-services">https://oit.duke.edu/what-we-do/services/call-center-services</a></span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1731511908000"></span>Nov <var data-var='date'>13</var>, <var data-var='year'>2024</var> - <var data-var='time'>10:31</var> EST </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://status.oit.duke.edu/incidents/sx63vyw106ys" class="color-primary" title="Load Balancing Telcom and NC1 - Maintenance"> <span class="whitespace-pre-wrap">Load Balancing Telcom and NC1 - Maintenance</span> </a> <small class="pull-right" data-unix-time="1734382800"> Dec <var data-var='date'>16</var>, <var data-var='year'>2024</var> <var data-var='time'>16:00</var>-<var data-var='time'>18:00</var> EST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">OIT has scheduled maintenance for the Load Balancing environment in Telcom and NC1. There is no anticipated service impact.<br /><br />If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: <a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a></span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1732116361000"></span>Nov <var data-var='date'>20</var>, <var data-var='year'>2024</var> - <var data-var='time'>10:26</var> EST </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://status.oit.duke.edu/incidents/7lbj9f4gcnw9" class="color-primary" title="Load Balancing Fitz - Maintenance"> <span class="whitespace-pre-wrap">Load Balancing Fitz - Maintenance</span> </a> <small class="pull-right" data-unix-time="1734469200"> Dec <var data-var='date'>17</var>, <var data-var='year'>2024</var> <var data-var='time'>16:00</var>-<var data-var='time'>18:00</var> EST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">OIT has scheduled maintenance for the Load Balancing environment in Fitz. There is no anticipated service impact.<br /><br />If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: <a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a></span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1732116437000"></span>Nov <var data-var='date'>20</var>, <var data-var='year'>2024</var> - <var data-var='time'>10:27</var> EST </small> </div> </div> </div> <div class="scheduled-maintenance"> <div class="incident-title font-large border-color"> <a href="https://status.oit.duke.edu/incidents/dx4qbztr0d6l" class="color-primary" title="Load Balancing Telcom, Fitz, and NC1 - Maintenance"> <span class="whitespace-pre-wrap">Load Balancing Telcom, Fitz, and NC1 - Maintenance</span> </a> <small class="pull-right" data-unix-time="1734555600"> Dec <var data-var='date'>18</var>, <var data-var='year'>2024</var> <var data-var='time'>16:00</var>-<var data-var='time'>18:00</var> EST </small> </div> <div class="updates-container font-regular"> <div class="update"> <span class="whitespace-pre-wrap">OIT has scheduled maintenance for the Load Balancing environment in Telcom, Fitz, and NC1. There is no anticipated service impact.<br /><br />If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: <a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a></span> <br> <small> <var data-var="posted-on">Posted on</var> <span class="ago" data-datetime-unix="1732116684000"></span>Nov <var data-var='date'>20</var>, <var data-var='year'>2024</var> - <var data-var='time'>10:31</var> EST </small> </div> </div> </div> </div> <div class="incidents-list format-expanded"> <a class="font-largest no-link" id="past-incidents" href="#past-incidents">Past Incidents</a> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">23</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/bqlyvbgm3j2c">Tableau, Imagenow, and Dukehub - Maintenance</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>23</var>, <var data-var='time'>14:00</var> EST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>23</var>, <var data-var='time'>05:00</var> EST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">OIT has scheduled maintenance for Tableau, Imagenow, and Dukehub. These applications will be unavailable during the maintenance window.<br /><br />If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: <a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a><br /><br />For more information about DukeHub visit the following web page: <a target="_blank" href="http://sissoffice.duke.edu/DukeHub/">http://sissoffice.duke.edu/DukeHub/</a><br /><br />For more information about Perceptive Content (ImageNow) visit OIT's web page: <a target="_blank" href="https://sissoffice.duke.edu/perceptive-content/">https://sissoffice.duke.edu/perceptive-content/</a></span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>10:22</var> EST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">22</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">21</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/jsrmkjtj8g2b">Erwin Mill and Grey Building - Network Maintenance</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>21</var>, <var data-var='time'>20:00</var> EST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>21</var>, <var data-var='time'>17:00</var> EST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">OIT has scheduled Network maintenance for the Erwin Mill and Grey Building Networks. There will be a complete loss of network connectivity during the maintenance window.<br /><br />If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: <a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a></span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>10:19</var> EST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/j2m9swqzs4dl">API Healthcare - Maintenance</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>21</var>, <var data-var='time'>07:00</var> EST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>21</var>, <var data-var='time'>01:00</var> EST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">OIT has scheduled API Healthcare (Time and Attendance and Scheduling) maintenance. The application will be unavailable during the maintenance window. <br /><br />Employees will be able to use the badge readers during the maintenance but the remainder of the application will be unavailable. This includes all time and attendance, scheduling, quickbadge, and timecall functionality.<br /><br />If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: <a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a></span> <br> <small> Oct <var data-var='date'>30</var>, <var data-var='time'>10:22</var> EDT </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">20</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/8jw78w4n4hg2">Phone Services (VoIP) - Maintenance</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>20:00</var> EST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>18:00</var> EST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">Phone Services (VoIP) has maintenance scheduled. During the update process phones will perform a quick restart to initiate the firmware download process. This restart will last 60 seconds or less. No active calls will be disrupted. <br /><br />If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: <a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a><br /><br />For more information about Phone Services visit OIT's web page: <a target="_blank" href="https://oit.duke.edu/what-we-do/services/phone-services">https://oit.duke.edu/what-we-do/services/phone-services</a>.</span> <br> <small> Nov <var data-var='date'>13</var>, <var data-var='time'>10:26</var> EST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-critical font-large"> <a class="whitespace-pre-wrap" href="/incidents/j2rwzdqzz569">Panopto - Possible Service Issue</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">OIT has monitored the service and can confirm that the issue with Panopto has been resolved. <br /><br />If you are still experiencing service issues please contact the OIT Service Desk (<a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a>) or join the conversation on the 'University IT Outage Communication' MS Teams site.</span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>12:57</var> EST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">OIT will continue to monitor the service but initial indications are that the issue with Panopto has been resolved.<br /><br />If you are still experiencing service issues please report those to the OIT Service Desk (<a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a>) or join the conversation on the 'University IT Outage Communication' MS Teams site.</span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>11:18</var> EST </small> </div> <div class="update font-regular update"> <strong>Update</strong> - <span class="whitespace-pre-wrap">We are continuing to investigate this issue.</span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>10:42</var> EST </small> </div> <div class="update font-regular investigating"> <strong>Investigating</strong> - <span class="whitespace-pre-wrap">OIT staff are currently investigating reports of service issues with Panopto. Users might not be able to access the Web site, Video Playback, Search, Record/Upload, Process/Encode or Integrations. <br /><br />We will post additional details as they become available.<br /><br />If you would like to report additional service impacts please contact the OIT Service Desk (<a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a>) or join the conversation on the 'University IT Outage Communication' MS Teams site.<br /><br />For more information about Panopto visit OIT's web page: <a target="_blank" href="https://oit.duke.edu/">https://oit.duke.edu/</a></span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>10:40</var> EST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/dwgjnbxksqyv">VPN - Maintenance</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>20</var>, <var data-var='time'>00:00</var> EST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>19</var>, <var data-var='time'>23:00</var> EST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">OIT has scheduled maintenance VPN. There is no anticipated service impact.<br /><br />If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: <a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a><br /><br />For more information about VPN visit OIT's web page: <a target="_blank" href="https://oit.duke.edu/service/vpn/">https://oit.duke.edu/service/vpn/</a></span> <br> <small> Nov <var data-var='date'>11</var>, <var data-var='time'>09:16</var> EST </small> </div> </div> </div> </div> <div class="status-day font-regular"> <div class="date border-color font-large">Nov <var data-var="date">19</var>, <var data-var="year">2024</var></div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">18</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">17</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">16</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">15</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-critical font-large"> <a class="whitespace-pre-wrap" href="/incidents/7yt04512t83v">EMS (Space Management and Room Scheduling) - Confirmed Service Issue</a> </div> <div class="updates-container">   <div class="update font-regular resolved"> <strong>Resolved</strong> - <span class="whitespace-pre-wrap">OIT has monitored the service and can confirm that the issue with EMS has been resolved. <br /><br />If you are still experiencing service issues please contact the OIT Service Desk (<a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a>) or join the conversation on the 'University IT Outage Communication' MS Teams site.</span> <br> <small> Nov <var data-var='date'>15</var>, <var data-var='time'>07:03</var> EST </small> </div> <div class="update font-regular monitoring"> <strong>Monitoring</strong> - <span class="whitespace-pre-wrap">OIT will continue to monitor the service but initial indications are that the issue with EMS has been resolved.<br /><br />If you are still experiencing service issues please report those to the OIT Service Desk (<a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a>) or join the conversation on the 'University IT Outage Communication' MS Teams site.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>14:55</var> EST </small> </div> <div class="update font-regular identified"> <strong>Identified</strong> - <span class="whitespace-pre-wrap">OIT has confirmed a service issue with EMS. Users cannot access the EMS site to manage spaces and schedule rooms.<br /><br />The vendor is working to restore service but there is no estimated time to resolution.<br /><br />If you have questions about this outage or would like to report additional service impacts please contact the OIT Service Desk (<a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a>) or join the conversation on the 'University IT Outage Communication' MS Teams site.<br /><br />For more information about EMS visit OIT's web page: <a target="_blank" href="https://oit.duke.edu/service/ems-space-management-and-room-scheduling/">https://oit.duke.edu/service/ems-space-management-and-room-scheduling/</a></span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>13:57</var> EST </small> </div> </div> </div> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">14</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/qw021m3kwxmn">Teer, Hudson Annex, and Hudson - Network Maintenance</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>07:00</var> EST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>14</var>, <var data-var='time'>05:30</var> EST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">OIT has scheduled Network maintenance for the Teer, Hudson Annex, and Hudson Networks. There will be a complete loss of network connectivity during the maintenance window.<br /><br />If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: <a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a></span> <br> <small> Nov <var data-var='date'>13</var>, <var data-var='time'>10:20</var> EST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">13</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular "> <div class="date border-color font-large">Nov <var data-var="date">12</var>, <var data-var="year">2024</var></div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/cgjts4n3gr5n">VPN - Maintenance</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>12</var>, <var data-var='time'>23:00</var> EST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>12</var>, <var data-var='time'>22:00</var> EST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">OIT has scheduled maintenance VPN. There is no anticipated service impact.<br /><br />If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: <a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a><br /><br />For more information about VPN visit OIT's web page: <a target="_blank" href="https://oit.duke.edu/service/vpn/">https://oit.duke.edu/service/vpn/</a></span> <br> <small> Nov <var data-var='date'> 6</var>, <var data-var='time'>10:11</var> EST </small> </div> </div> </div> <div class="incident-container"> <div class="incident-title impact-maintenance font-large"> <a class="whitespace-pre-wrap" href="/incidents/gqxgv1g52hz9">Wireless Network - Maintenance</a> </div> <div class="updates-container">   <div class="update font-regular completed"> <strong>Completed</strong> - <span class="whitespace-pre-wrap">The scheduled maintenance has been completed.</span> <br> <small> Nov <var data-var='date'>12</var>, <var data-var='time'>05:30</var> EST </small> </div> <div class="update font-regular in progress"> <strong>In progress</strong> - <span class="whitespace-pre-wrap">Scheduled maintenance is currently in progress. We will provide updates as necessary.</span> <br> <small> Nov <var data-var='date'>12</var>, <var data-var='time'>05:00</var> EST </small> </div> <div class="update font-regular scheduled"> <strong>Scheduled</strong> - <span class="whitespace-pre-wrap">OIT has scheduled maintenance for the wireless network at the following locations:<br /><br />Allen<br />BioSci<br />Bostock<br />Broadhead<br />Bryan Center<br />Chapel<br />Chiller Plant 2<br />Ciemas<br />Divinity<br />Environmental<br />French<br />Grainger Hall<br />Gray<br />Gross Chem<br />Hudson<br />Hudson Annex<br />Langford<br />Languages<br />LSRC<br />North Bldg<br />OldChem<br />Penn<br />Perkins<br />Physics<br />Pratt/Wilkinson<br />SocPsy<br />SocSci<br />Teer<br />Telcom<br />West Campus Stem Plant<br />Westbrook<br /><br />Users will be very briefly disconnected from their wireless connection but will immediately reconnect. This will happen twice during the maintenance window.<br /><br />If you have any questions about the maintenance or if you experience an unexpected service impact please contact the OIT Service Desk: <a target="_blank" href="https://oit.duke.edu/help">https://oit.duke.edu/help</a><br /><br />For more information about the wireless network visit OIT's web page: <a target="_blank" href="https://oit.duke.edu/what-we-do/services/wireless-network">https://oit.duke.edu/what-we-do/services/wireless-network</a></span> <br> <small> Nov <var data-var='date'> 7</var>, <var data-var='time'>08:37</var> EST </small> </div> </div> </div> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">11</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date">10</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> <div class="status-day font-regular no-incidents"> <div class="date border-color font-large">Nov <var data-var="date"> 9</var>, <var data-var="year">2024</var></div> <p class="color-secondary">No incidents reported.</p> </div> </div> <div class="page-footer border-color font-small"> <a href="/history" class="history-footer-link"><span style="font-family:arial">←</span> Incident History</a> <span class="color-secondary powered-by"><a class="color-secondary" target="_blank" rel="noopener noreferrer nofollow" href="https://www.atlassian.com/software/statuspage?utm_campaign=status.oit.duke.edu&utm_content=SP-notifications&utm_medium=powered-by&utm_source=inapp">Powered by Atlassian Statuspage</a></span> </div> </div> <div class="custom-footer-container"> <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','https://www.google-analytics.com/analytics.js','ga'); 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if (dataOptions){ dataOptions = JSON.parse(dataOptions); $.each(dataOptions, function(name, option){ instance.option(name, option); }); } } }); // clicks on first tab in subscribe popout since we won't know which is first // upon construction in the ruby code $('.updates-dropdown-nav > a').eq(0).click(); // twitter follow button needs some margin $('.twitter-follow-button').css('margin-right', '6px'); }); $(function() { // open/close component groups HRB.utils.djshook('component-group-opener').on('click', function() { var groupParentIndicator = $(this).find('.group-parent-indicator'); groupParentIndicator.toggleClass('fa-plus-square-o').toggleClass('fa-minus-square-o').end().parent().toggleClass('open'); toggleGroup(groupParentIndicator) }); }); $(function() { HRB.utils.djshook('component-group-opener').on('keydown', function(event) { if (event.key !== "Enter" && event.key !== " ") { return; } event.preventDefault() var groupParentIndicator = $(this).find('.group-parent-indicator'); groupParentIndicator.toggleClass('fa-plus-square-o').toggleClass('fa-minus-square-o').end().parent().toggleClass('open'); toggleGroup(groupParentIndicator) }); }); function toggleGroup(groupParentIndicator) { var isOpen = groupParentIndicator.attr('aria-expanded') if (isOpen == 'false') { groupParentIndicator.attr('aria-expanded', 'true'); } else { groupParentIndicator.attr('aria-expanded', 'false'); } } $(function() { $(document).on('ajax:complete', '.modal.in', function(e) { // Close the active modal. $('.modal.in').modal('hide'); }); }); </script> <script> /** INITIALIZATION **/ var recaptchaIds = {} // Unfortunately there's no unique selectors on the parent divs that recaptcha adds. The first unique selector // is the iframe rendered 2 levels deep. So this waits until the iframes are added to the page, then finds // the parent div and sets the z index so that it'll render above our modals & dropdowns from the start. function setZIndex(captchaCount, startTime) { // bail after 10s just in case so we don't do this forever if something whaky happens if (new Date() - startTime > 10000) { return; } var iframes = document.querySelectorAll('iframe[title="recaptcha challenge"]'); if (iframes.length != captchaCount) { setTimeout(function() { setZIndex(captchaCount, startTime); }, 500); } for (var i = 0; i < iframes.length; i++) { // incident subscribe modal is 1050, so this has to be above that iframes[i].parentElement.parentElement.style.zIndex = "1100"; } } function updateCaptchaIframeTitle(captchaCount, startTime, updates=0) { if (new Date() - startTime > 10000 || captchaCount === updates) { return; } var iframesWithTitle = document.querySelectorAll('iframe[title="recaptcha challenge expires in two minutes"]'); if (iframesWithTitle.length != captchaCount) { setTimeout(function() { updateCaptchaIframeTitle(captchaCount, startTime, iframesWithTitle.length + updates); }, 500); } for (var i = 0; i < iframesWithTitle.length; i++) { iframesWithTitle[i].title = "recaptcha"; } } function addIncidentCaptcha() { var incidentCaptcha = document.createElement('div'); incidentCaptcha.setAttribute('id', 'subscribe-incident-recaptcha'); incidentCaptcha.setAttribute('class', 'g-recaptcha'); incidentCaptcha.setAttribute('data-sitekey', '6LcZ-b0UAAAAAENi956aWzynTT2ZJ80dGU3F80Op'); incidentCaptcha.setAttribute('data-callback', 'submitIncidentSubscriberSuccess'); incidentCaptcha.setAttribute('data-error-callback', 'submitIncidentSubscriberError'); incidentCaptcha.setAttribute('data-size', 'invisible'); document.body.appendChild(incidentCaptcha); var incidentCode = document.createElement('input'); incidentCode.setAttribute('type', 'hidden'); incidentCode.setAttribute('id', 'submit_incident_code'); document.body.appendChild(incidentCode); } var onloadCallback = function() { // if there is an incident, then add incident captcha element if (document.getElementsByClassName('modal-open-incident-subscribe').length > 0) { addIncidentCaptcha(); } var captchas = document.getElementsByClassName("g-recaptcha"); for(var i = 0; i < captchas.length; i++) { var elId = captchas[i].id; recaptchaIds[elId] = grecaptcha.enterprise.render(elId); } setZIndex(captchas.length, new Date()); updateCaptchaIframeTitle(captchas.length, new Date()); } /** SUBSCRIBE DROPDOWN */ // callbacks for captcha success function submitNewSubscriber(type, error) { if (error) document.querySelector('#subscribe-form-' + type + ' #captcha_error').value = 'true'; document.getElementById('subscribe-form-' + type).dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-btn-' + type]); } function submitNewEmailSubscriber(token) { submitNewSubscriber('email'); } function submitNewSmsSubscriber(token) { submitNewSubscriber('sms'); } function submitNewWebhookSubscriber(token) { submitNewSubscriber('webhook'); } function submitIncidentSubscriber(token, error) { var incidentCode = document.getElementById('submit_incident_code').value; var incidentForm = document.getElementById('subscribe-form-' + incidentCode); incidentForm.querySelector('input[name="captcha_error"]').value = error; incidentForm.querySelector('input[name="g-recaptcha-response"]').value = token; incidentForm.dispatchEvent(new Event('submit', {bubbles: true, cancelable: true})); grecaptcha.enterprise.reset(recaptchaIds['subscribe-incident-recaptcha']); } function submitIncidentSubscriberSuccess(token) { submitIncidentSubscriber(token, 'false'); } // callbacks if we get captcha network errors function emailSubscriberCaptchaError(token) { submitNewSubscriber('email', true); } function smsSubscriberCaptchaError(token) { submitNewSubscriber('sms', true); } function webhookSubscriberCaptchaError(token) { submitNewSubscriber('webhook', true); } function submitIncidentSubscriberError(token) { submitIncidentSubscriber(token, 'true'); } // tracking clicks ['email', 'sms', 'webhook'].forEach(function(type) { var el = document.getElementById('subscribe-btn-' + type); el && el.addEventListener("click", function() { $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: type } }) }) }) // form submission success callbacks $('#subscribe-form-email').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('email').value = ''; } }); $('#subscribe-form-sms').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success' && data.otp_flow !== true) { SP.currentPage.updatesDropdown.hide(); document.getElementById('phone-number').value = ''; } }); $('#subscribe-form-webhook').on('ajax:success', function(e, data, status, xhr){ if (data.type === 'success') { SP.currentPage.updatesDropdown.hide(); document.getElementById('endpoint-webhooks').value = ''; document.getElementById('email-webhooks').value = ''; } }); $('a.subscribe').on('click', function() { document.body.style.overflow = "hidden"; document.body.style.height = "100vh"; }); $('div.modal-open-incident-subscribe').on('hidden', function(){ document.body.style.overflow = ""; document.body.style.height = ""; }); function submitCaptchaIncidentSubscribe(event) { var incidentCode = event.target.id.split('-')[2]; event.preventDefault(); $.ajax({ type: "POST", url: "/subscriptions/track_attempt", data: { type: 'incident' } }) document.getElementById('submit_incident_code').value = incidentCode; grecaptcha.enterprise.execute(recaptchaIds['subscribe-incident-recaptcha']); } </script> <script src='https://www.recaptcha.net/recaptcha/enterprise.js?onload=onloadCallback&render=explicit' async defer></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/common-814024cd42fea12d6fe1.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/globals-0c851e8c6754c4375f64.chunk.js"></script> <script src="https://dka575ofm4ao0.cloudfront.net/packs/runtime-8a1984f6547cb712c8d9.js"></script> <script> window.addEventListener('load', function () { const urlParams = new URLSearchParams(window.location.search); const messageToken = urlParams.get('slack_message_token'); 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