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6-8. Learn more </a> <div class="clearfix"></div> <body class="page-template-default page page-id-98727 translatepress-en_US wpb-js-composer js-comp-ver-8.0.1 vc_responsive"> <div id="content" class="site-content"> <link rel="stylesheet" href="https://elboletaire.github.io/tabbedcontent/demos/bootstrap.min.css"> <style> .half-header a.btn, .btn.btn-accent { background: #0078d4!important; border-color: #0078d4; } .half-header a.btn:hover, .btn.btn-accent:hover { background: #262626!important; border-color: #262626!important; } </style> <main id="main" class="inner-page adoption-page" role="main"> <div class="half-header"> <div class="half-content"> <div class="content-inner"> <p id="breadcrumbs"><span><span><a href="/">Home</a></span> / <span class="breadcrumb_last" aria-current="page">Microsoft 365 Copilot for Small and Medium Business</span></span></p> <h1>Microsoft 365 Copilot for <br class="desktop-only">Small and Medium Business</h1> <p class="no-margin"><p>No matter your business size, you need to deliver value to customers, find creative ways to attract more customers, and provide exceptional service. Copilot can help you connect with and grow your customer base, build your brand, and scale your business securely with AI integrated into familiar Microsoft 365 tools, whether in the office, at home, or on the go.</p> </p> </div> </div> <div class="half-image" style="background:url(/wp-content/uploads/2024/10/MSC24-LATAM-meeting-Getty-1134344502-rgb-scaled.jpg);"> </div> </div> <div class="main-blocks"> <div class="single-block first white center"> <h2>Copilot for SMB Success Kit</h2> <p>Your one-stop guide to successfully deploy and onboard Microsoft 365 Copilot for Small and Medium Businesses.</p> <a href="https://aka.ms/CopilotSMB/SuccessKit" target="_self" class="btn btn-white" title="Learn more" aria-label="Learn more">Learn more</a> </div> <div class="single-block second white center" style="background:#0078d4"> <h2>Register for live training</h2> <p>Join live webinar trainings or watch them on-demand and learn how to get the most out of Copilot.</p> <a href="https://aka.ms/Microsoft365CopilotTraining" target="_blank" class="btn btn-white" title="Register today" aria-label="Register today">Register today</a> </div> <div class="single-block third white center"> <h2>Join the Community</h2> <p>The Copilot for Small and Medium Business community is your hub for the official blog, latest news, and discussions.</p> <a href="https://aka.ms/Copilot/SMBCommunity" target="_blank" class="btn btn-white" title="Join today" aria-label="Join today">Join today</a> </div> </div> <div class="page-outer"> <div class="container page-content" > <div class="wpb-content-wrapper"><div id="implement" class="vc_row wpb_row vc_row-fluid sec-padding-bottom-sm tabs fullwidth user-enablement-journey"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc_tta-container" data-vc-action="collapse"><div class="vc_general vc_tta vc_tta-tabs vc_tta-color-grey vc_tta-style-classic vc_tta-shape-rounded vc_tta-spacing-1 vc_tta-tabs-position-top vc_tta-controls-align-left"><div class="vc_tta-tabs-container"><ul class="vc_tta-tabs-list"><li class="vc_tta-tab vc_active" data-vc-tab><a href="#leadership" data-vc-tabs data-vc-container=".vc_tta"><span class="vc_tta-title-text">Leadership</span></a></li><li class="vc_tta-tab" data-vc-tab><a href="#target-scenarios" data-vc-tabs data-vc-container=".vc_tta"><span class="vc_tta-title-text">Target Scenarios</span></a></li><li class="vc_tta-tab" data-vc-tab><a href="#technical-readiness" data-vc-tabs data-vc-container=".vc_tta"><span class="vc_tta-title-text">Technical Readiness</span></a></li><li class="vc_tta-tab" data-vc-tab><a href="#user-enablement" data-vc-tabs data-vc-container=".vc_tta"><span class="vc_tta-title-text">User Enablement</span></a></li></ul></div><div class="vc_tta-panels-container"><div class="vc_tta-panels"><div class="vc_tta-panel vc_active" id="leadership" data-vc-content=".vc_tta-panel-body"><div class="vc_tta-panel-heading"><h4 class="vc_tta-panel-title"><a href="#leadership" data-vc-accordion data-vc-container=".vc_tta-container"><span class="vc_tta-title-text">Leadership</span></a></h4></div><div class="vc_tta-panel-body"> <div class="wpb_raw_code wpb_raw_html wpb_content_element" > <div class="wpb_wrapper"> <h2>Leadership</h2> <p>Ensure you leverage leadership to help actively drive change through decision-making, conflict management, and communication with employees. </p> <h3>Ensure they understand the <span class="accent">ABCs</span>:</h3> <ul class="abc"> <li><span class="letter">A</span> Active, visible and consistent participation</li> <li><span class="letter">B</span> Build a coalition with their executive peers</li> <li><span class="letter">C</span> Communicate directly with employees to support landing the change</li> </ul> <h3>Executive Sponsors <span class="accent">should</span>:</h3> <ul> <li>Help the project team identify and prioritize their top business needs. Encourage shared planning between user enablement and technical implementation teams.</li> <li>Play a role in communicating the vision to leaders across the organizations.</li> <li>Actively participate in and use the Copilot capabilities to help drive and reinforce enablement.</li> <li>Promote the enablement program. Studies show engage employees are <span class="accent">2.6x</span> more likely to fully support a successful AI transformation.</li> </ul> <h3>Executive Sponsors <span class="accent">may</strong>:</h3> <ul> <li>Lead or participate in the organizational AI Council.</li> <li>Have purchasing authority for licenses or services from supporting suppliers.</li> <li>Be directly accountable for Microsoft 365 or broader digital workplace initiatives.</li> </ul> <div class="btns"> <a href="https://aka.ms/CopilotSMBSuccesskit" target="_blank" class="btn btn-download">Copilot SMB Success Kit</a> <a href="https://aka.ms/Copilot/LeadersGuidetoAIAdoption" target="_blank" class="btn">Business Leaders Guide to AI Adoption</a> <a href="https://aka.ms/WorkLab/ArtandScienceofAI" target="_blank" class="btn">The art and science of working with AI</a> </div> </div> </div> </div></div><div class="vc_tta-panel" id="target-scenarios" data-vc-content=".vc_tta-panel-body"><div class="vc_tta-panel-heading"><h4 class="vc_tta-panel-title"><a href="#target-scenarios" data-vc-accordion data-vc-container=".vc_tta-container"><span class="vc_tta-title-text">Target Scenarios</span></a></h4></div><div class="vc_tta-panel-body"> <div class="wpb_raw_code wpb_raw_html wpb_content_element" > <div class="wpb_wrapper"> <h2>Target Scenarios</h2> <p>Identifying your target scenarios and business challenges you want to tackle with Copilot can help you easily define your flight crew and success metrics to track the impact Copilot.</p> <ul> <li>Leverage the <a href="https://aka.ms/Copilot/ScenarioLibrary">Copilot Scenario Library</a> to see how Copilot can help your various business functions</li> <li>Use the worksheets in the <a href="https://aka.ms/CopilotSMBSuccesskit">Copilot SMB Success Kit</a> to help you identify your flight crew</li> <li><a href="https://aka.ms/copilot/enablementcourse" target="_blank">MS-4007: Discover how to drive enablement of Microsoft 365 Copilot in your organization</a></li> </ul> </div> </div> </div></div><div class="vc_tta-panel" id="technical-readiness" data-vc-content=".vc_tta-panel-body"><div class="vc_tta-panel-heading"><h4 class="vc_tta-panel-title"><a href="#technical-readiness" data-vc-accordion data-vc-container=".vc_tta-container"><span class="vc_tta-title-text">Technical Readiness</span></a></h4></div><div class="vc_tta-panel-body"> <div class="wpb_raw_code wpb_raw_html wpb_content_element" > <div class="wpb_wrapper"> <h2>Technical Readiness</h2> <p>Microsoft 365 Copilot is built on our existing commitments to data security and privacy, enabling you to always stay in control. It inherits all your existing Microsoft 365 security, privacy, identity, and compliance requirements, so you can be confident that people only see what they have permission to access.  </p> <ul> <li>Leverage the <a href="#">Microsoft 365 Copilot setup guide (link pending)</a> to help get your tenant ready for Copilot</li> <li>Use the checklists in the <a href="https://aka.ms/CopilotSMBSuccesskit">Copilot SMB Success Kit</a> to check existing policies and settings</li> </ul> </div> </div> </div></div><div class="vc_tta-panel" id="user-enablement" data-vc-content=".vc_tta-panel-body"><div class="vc_tta-panel-heading"><h4 class="vc_tta-panel-title"><a href="#user-enablement" data-vc-accordion data-vc-container=".vc_tta-container"><span class="vc_tta-title-text">User Enablement</span></a></h4></div><div class="vc_tta-panel-body"> <div class="wpb_raw_code wpb_raw_html wpb_content_element" > <div class="wpb_wrapper"> <h2>User Enablement</h2> <p>Use the provided onboarding and training resources to help familiarize your users with Microsoft 365 Copilot and learn how to get the most out of it.</p> <div class="single-icon"> <span class="icon"></span> <p><span class="accent">For organizations:</span> Generate synergies across departments with extensibility. Streamline and automate cross-business process flows.</p> </div> <div class="single-icon"> <span class="icon"></span> <p><span class="accent">For teams:</span> Use role-specific and multi-step prompts. Extend usage to role-based processes.</p> </div> <div class="single-icon"> <span class="icon"></span> <p><span class="accent">For users:</span> Inspire quick wins to reach value tipping point. Master basic prompts (e.g. summarization, revision).</p> </div> <ul> <li>The <a href="https://aka.ms/CopilotSMBSuccesskit" target="_blank">Copilot SMB Success Kit</a> includes template emails you can send to your users</li> <li>Additional resources are available in the <a href="https://aka.ms/UserEnablementToolkit" target="_blank">User Onboarding Kit</a></li> <li>Encourage users to sign up for <a href="https://aka.ms/QuickStartCopilot" target="_blank">user webinar trainings</a> (Microsoft 365 Copilot license required)</li> </ul> </div> </div> </div></div></div></div></div></div></div></div></div></div><div id="add-copilot-for-microsoft-365" class="vc_row wpb_row vc_row-fluid side-section vc_custom_1705075963164 vc_row-has-fill vc_row-o-equal-height vc_row-flex"><div class="side-image wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill"><div class="vc_column-inner vc_custom_1704922883034"><div class="wpb_wrapper"></div></div></div><div class="side-content wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill"><div class="vc_column-inner vc_custom_1573691831810"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h2>Add Copilot to your existing subscription</h2> <p>Copilot is designed to benefit everyone in an organization. With the expansion of availability to small and medium businesses, you can now purchase Microsoft 365 Copilot as an add-on to your subscription for $30 per user per month if you are using either Microsoft 365 Business Standard or Microsoft 365 Business Premium.</p> </div> </div> <a href="https://aka.ms/Copilot/SMBLicense" target="_blank" title="Learn more about licenses" class="btn btn-accent align-left " role="link" aria-label="Learn more about licenses">Learn more about licenses</a></div></div></div></div><div id="blogs" class="vc_row wpb_row vc_row-fluid side-section"><div class="side-content wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h2>Catch up on the latest blogs</h2> </div> </div> <div class="vc_row wpb_row vc_inner vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_center wpb_content_element"> <figure class="wpb_wrapper vc_figure"> <a href="https://www.microsoft.com/en-us/videoplayer/embed/RW1nj4U" target="_blank" class="vc_single_image-wrapper vc_box_border_grey"><img fetchpriority="high" decoding="async" width="999" height="562" src="/wp-content/uploads/2024/10/GYB-Thumbnail.png" class="vc_single_image-img attachment-full" alt="" title="GYB Thumbnail" /></a> </figure> </div> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h3>Grow your business with Copilot</h3> <p><span class="TextRun SCXW168024272 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW168024272 BCX8">Every month, we share stories about small and medium-sized businesses successfully </span><span class="NormalTextRun SCXW168024272 BCX8">using Copilot to gain a competitive edge.</span></span></p> </div> </div> <a href="https://techcommunity.microsoft.com/t5/copilot-for-microsoft-365/bg-p/Microsoft365CopilotBlog/label-name/Grow%20your%20Business" target="_blank" title="Learn more" class="btn btn align-left " role="link" aria-label="Read the Grow your business blog series">Learn more</a></div></div></div><div class="wpb_column vc_column_container vc_col-sm-6"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_center wpb_content_element"> <figure class="wpb_wrapper vc_figure"> <a href="https://www.microsoft.com/en-us/videoplayer/embed/RW1ngpz" target="_blank" class="vc_single_image-wrapper vc_box_border_grey"><img decoding="async" width="800" height="450" src="/wp-content/uploads/2024/10/WorkSmarter-Thumbnail.jpg" class="vc_single_image-img attachment-full" alt="" title="WorkSmarter Thumbnail" /></a> </figure> </div> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h3>Work smarter: Copilot productivity series</h3> <p><span class="TextRun SCXW52579556 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW52579556 BCX8">Get inspired each week as we share useful tips and explore </span><span class="NormalTextRun SCXW52579556 BCX8">different ways</span><span class="NormalTextRun SCXW52579556 BCX8"> you can use Microsoft 365 Copilot to get stuff done!</span></span></p> </div> </div> <a href="https://techcommunity.microsoft.com/t5/copilot-for-microsoft-365/bg-p/Microsoft365CopilotBlog/label-name/Work%20Smarter" target="_blank" title="Learn more" class="btn btn align-left " role="link" aria-label="Read the Work smarter blog series">Learn more</a></div></div></div></div></div></div></div></div><div id="driving-adoption" class="vc_row wpb_row vc_row-fluid side-section flipped hide vc_custom_1705351343889 vc_row-has-fill vc_row-o-equal-height vc_row-flex"><div class="side-image bg-top-center mobile-only wpb_column vc_column_container vc_col-sm-4 vc_col-has-fill"><div class="vc_column-inner vc_custom_1704922896320"><div class="wpb_wrapper"></div></div></div><div class="side-content wpb_column vc_column_container vc_col-sm-4 vc_col-has-fill"><div class="vc_column-inner vc_custom_1573691831810"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h2>Driving adoption of Microsoft 365 Copilot</h2> <p>Driving adoption of Copilot is both unique and just like the adoption of any technology. It is a human centric action, an ongoing user and stakeholder engagement process. We have modified the standard Microsoft 365 Adoption Framework for this project as a starting point and can be customized to fit your organization’s methods for sharing new service with your team.</p> </div> </div> <a href="https://aka.ms/Copilot/SMBAdoptionKit" target="_blank" title="Download the SMB adoption kit" class="btn btn-accent align-left " role="link" aria-label="Download the SMB adoption kit">Download the SMB adoption kit</a><a href="https://aka.ms/Copilot/ScenarioLibrary" target="_blank" title="Interactive Scenario Library" class="btn btn-accent align-left " role="link" aria-label="Interactive Scenario Library">Interactive Scenario Library</a><a href="http://aka.ms/CoffeeInTheCloud" target="_blank" title="Watch Coffee in the Cloud" class="btn btn-accent align-left " role="link" aria-label="Watch Coffee in the Cloud">Watch Coffee in the Cloud</a></div></div></div><div class="side-image desktop-only wpb_column vc_column_container vc_col-sm-4 vc_col-has-fill"><div class="vc_column-inner vc_custom_1705076774154"><div class="wpb_wrapper"></div></div></div></div><div id="microsoft-365-copilot" class="vc_row wpb_row vc_row-fluid side-section vc_custom_1726265928963 vc_row-has-fill vc_row-o-equal-height vc_row-flex"><div class="side-image wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill"><div class="vc_column-inner vc_custom_1726265958658"><div class="wpb_wrapper"></div></div></div><div class="side-content wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill"><div class="vc_column-inner vc_custom_1573691831810"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h2>Visit our main Microsoft 365 Copilot hub</h2> <p>For even more resources, the latest announcements, and community events, visit our main <a href="https://adoption.microsoft.com/copilot">Microsoft 365 Copilot hub</a>.</p> </div> </div> <a href="/copilot" target="_self" title="Microsoft 365 Copilot hub" class="btn btn-accent align-left " role="link" aria-label="Microsoft 365 Copilot hub">Microsoft 365 Copilot hub</a></div></div></div></div><div id="other" data-vc-full-width="true" data-vc-full-width-init="false" class="vc_row wpb_row vc_row-fluid side-section other vc_custom_1704383759002 vc_row-has-fill vc_row-o-equal-height vc_row-flex"><div class="col-left wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h2>Other Copilot experiences</h2> </div> </div> <div class="vc_row wpb_row vc_inner vc_row-fluid single-row"><div class="content-card box-shadow rounded card-four wpb_column vc_column_container vc_col-sm-1/5"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element single-card" > <div class="wpb_wrapper"> <p><span class="tile-link"><a href="/agents-in-microsoft-365">Agents in Microsoft 365</a></span></p> </div> </div> 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