Country office strengthening for country impact

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role="main" tabindex="-1"> <div id="PageContent_TA51A0481002_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container">  <nav id="f47c1aacf3b14f37be2805f8dbc234da" aria-label="You are here"> <ul class="sf-breadscrumb breadcrumb"> <li><a href="/">Home</a><span aria-hidden="true">/</span></li> <li><a href="/countries">Countries</a><span aria-hidden="true">/</span></li> <li class="active">Country office strengthening for country impact</li> </ul> </nav>  <script type="application/ld+json"> {"itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"https://www.who.int","name":"Home"}},{"@type":"ListItem","position":2,"item":{"@id":"https://www.who.int/countries","name":"Countries"}},{"@type":"ListItem","position":3,"item":{"@id":"https://www.who.int/countries/country-office-strengthening","name":"Country office strengthening for country 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https://cdn.who.int/media/images/default-source/who_homepage/congenital-heart-condition-checkup.tmb-1366v.jpg?sfvrsn=85c7ea2d_2 1366w, https://cdn.who.int/media/images/default-source/who_homepage/congenital-heart-condition-checkup.tmb-1920v.jpg?sfvrsn=85c7ea2d_2 1920w" alt="Country office strengthening" /> <div class="sf_colsIn container"> <div class="hero-image--content bg-text-light"> <h1 class="title"><span>Country office strengthening</span></h1> <p class="sub-title"><span>for country impact</span></p> </div> </div> </div> <div class="sf-image-credit"> <div class="sf-image-credit__content"> <div class="sf-image-credit__inner"> WHO <br />The mother of 11-month-old Jasmin, that was born with a congenital heart condition, discusses with a WHO Officer during a health checkup at Bethesda Hospital, Hungary. </div> </div> <div class="sf-image-credit__label"> <span class="sf-image-credit__copyright">©</span> <span class="sf-image-credit__text">Credits </span> <i class="icon plus-icon"></i> </div> </div> <script> var imageCreditClass = document.getElementsByClassName("sf-image-credit"); var preventFunction = function () { event.preventDefault() }; for (var i = 0; i < imageCreditClass.length; i++) { imageCreditClass[i].addEventListener('click', preventFunction);; } </script> </div> <div id="PageContent_C044_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="PageContent_C042_Col00" class="sf_colsIn col-md-7" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="sf-content-block content-block" > <div ><p style="font-size:30px;text-align:left;line-height:35px;">Making WHO reliable, impactful, relevant in every country</p><p>WHO is committed to enhancing its effectiveness and making a meaningful impact in countries, ensuring that we can effectively serve our Member States. Our approach involves empowering country offices through a comprehensive bottom-up process, spearheaded by WHO representatives in collaboration with the Action for Results Group. Since the proposal of an Action Plan in February 2023, significant strides have been made to fortify country offices, ensuring they are equipped with the necessary resources, personnel, and streamlined operations. This strategic focus enables WHO to deliver tangible results where it matters most—at the country level.</p><p> </p></div> </div> </div> <div id="PageContent_C042_Col01" class="sf_colsIn col-md-4 col-md-push-1" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="sf-content-block content-block" > <div ><div class="arrowed-link"><a href="/countries/country-presence">WHO's country presence</a></div><div class="arrowed-link"><a href="/countries/country-cooperation-strategies">Country cooperation strategies</a></div><div class="arrowed-link"><a href="/countries">Country intelligence</a></div><div class="arrowed-link"><a href="/teams/country-strategy-and-support">Department of Country Strategy and Support</a></div></div> </div> </div> </div> <div class="sf-content-block content-block" > <div ><p> </p></div> </div> </div> </div> <div id="PageContent_C065_Col00" class="sf_colsIn background-widget" data-sf-element="Background widget" data-placeholder-label="Background widget"><div id="PageContent_C066_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="PageContent_C106_Col00" class="sf_colsIn col-md-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="sf-content-block content-block" > <div ><h2>Action for Results Group</h2><hr /><p>In January 2023, the Action for Results Group (ARG) was founded with a focused mission: to accelerate the empowerment of WHO country offices, aligning with the Organization's enduring commitment to meeting countries' needs effectively. The group, consisting of two WHO Representatives (WRs) from each of WHO's six regions, was carefully designed to ensure broad representation and informed decision-making. The ARG, with combined insights and expertise of all WRs, carefully created an Action Plan designed to initiate lasting transformations tailored to the unique requirements of each country.</p><p> </p></div> </div> </div> <div id="PageContent_C106_Col01" class="sf_colsIn col-md-1" data-sf-element="Column 2" data-placeholder-label="Column 2"> </div> <div id="PageContent_C106_Col02" class="sf_colsIn col-md-5" data-sf-element="Column 3" data-placeholder-label="Column 3"> <a href="https://cdn.who.int/media/images/default-source/who_homepage/action-for-results-group.jpg?sfvrsn=2516e062_4"> <div class="sf-image thumb"> <img class="lazy" data-src="https://cdn.who.int/media/images/default-source/who_homepage/action-for-results-group.tmb-1920v.jpg?sfvrsn=2516e062_2" data-image="https://cdn.who.int/media/images/default-source/who_homepage/action-for-results-group.tmb-1920v.jpg?sfvrsn=2516e062_2" title="Action for Results Group" alt="Group photo of WHO Director-General and the members of the Action for Results Group." /> <div class="sf-image-credit"> <div class="sf-image-credit__content"> <div class="sf-image-credit__inner"> WHO / Christopher Black <br />WHO Director-General Dr Tedros Adhanom Ghebreyesus, along with Shambhu Acharya, Indrajit Hazarika and Bernard Tomas, met with the Action for Results Group (ARG) during their first in-person retreat at WHO Headquarters on 10 January 2024. </div> </div> <div class="sf-image-credit__label"> <span class="sf-image-credit__copyright">©</span> <span class="sf-image-credit__text">Credits </span> <i class="icon plus-icon"></i> </div> </div> <script> var imageCreditClass = document.getElementsByClassName("sf-image-credit"); var preventFunction = function () { event.preventDefault() }; for (var i = 0; i < imageCreditClass.length; i++) { imageCreditClass[i].addEventListener('click', preventFunction);; } </script> </div> </a> </div> </div> </div> </div> <div id="PageContent_C002_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="PageContent_C107_Col00" class="sf_colsIn col-md-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="sf-content-block content-block" > <div ><p> </p></div> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="PageContent_C049_Col00" class="sf_colsIn col-md-7" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="sf-content-block content-block" > <div ><h2>Strengthening WHO country offices for greater impact</h2><hr /><p>The Action Plan to strengthen WHO country offices addresses critical capacity needs, while ultimately striving to make WHO more reliable and impactful. A key component is its differentiated “core predictable country presence”, which recognises the need to build differentiated core capacities in all country offices, but varies them depending on the level of WHO support provided to countries based on their needs.</p><p>The Action Plan's key areas are as follows:</p><div><div data-class="more-content"><div data-class="more-content-inner"><h3>Enhanced delegation of authority to WRs in countries</h3><p>In 2023, WHO Director-General Dr Tedros Adhanom Ghebreyesus and five WHO regional directors issued a joint global delegation of authority to WHO Country Representatives, to enable them to provide more responsive and timely support to Member States. This significant step in decentralizing leadership recognizes the vital role of WHO Country Office heads and will empower them to take a stronger leadership role in the countries they serve.</p><p> </p><p> </p></div></div><div data-class="more-button"><span style="font-weight:bold;"><div data-class="more-button-label" data-close="" data-open=""><text>1.</text><text>1. Enhanced delegation of authority to WRs in countries</text></div></span> </div></div><div><div data-class="more-content"><div data-class="more-content-inner"><h3>Core predictable WHO country presence, implemented and financed</h3><p>Recognizing the need to have core staff positions that are predictably financed in WHO country offices, the ARG recommended a model based on a minimum core structure and capacity for all country offices. This core predictable country presence (CPCP) will help ensure country offices are fit-for-purpose with the required technical and managerial capacities. Importantly, the CPCP is differentiated by country office “typology”, based on a rigorous process that looks at country context, situation and need. This also helps set the support provided – policy dialogue, strategic support, technical assistance or service delivery. The typology will be revised when critically needed based on the changing situation in countries.</p><p>→ <a href="https://cdn.who.int/media/docs/default-source/documents/country-strategy-and-support/cpcp-differentiated-approach.pdf?sfvrsn=10a56379_3">Core predictable WHO country presence differentiated approach table</a></p><p> </p></div></div><div data-class="more-button"><span style="font-weight:bold;"><div data-class="more-button-label" data-close="" data-open=""><text>2.</text> <text>2. Core predictable WHO country presence, implemented and financed</text></div></span> </div></div><div><div data-class="more-content"><div data-class="more-content-inner"><h3>A more mobile workforce to better support countries</h3><p>An ARG-supported new global staff mobility programme is underway to help put the right workforce in the right place at the right time. It will respond effectively to a changing environment, enhance professional development and introduce culture change and promote “one WHO”. The programme will be geared to the needs of countries, so as to strengthen health systems and services to benefit people in countries.</p><p> </p></div></div><div data-class="more-button"><span style="font-weight:bold;"><div data-class="more-button-label" data-close="" data-open=""><text>3.</text> <text>3. A more mobile workforce to better support countries</text></div></span> </div></div><div><div data-class="more-content"><div data-class="more-content-inner"><h3>Streamlined planning of country level work</h3><p>Planning of country-level work is being sharpened so it is focused on better alignment with national health priorities, and results delivery. Investments in human and financial resources in the country offices will not only be geared towards delivering on these priorities, but strengthen country-level work planning, capacity building and implementation to address health issues which require cross-sector collaborations. The entire results-based management approach will also be streamlined to minimize the process burden for country offices and to drive impact in countries.</p><p> </p></div></div><div data-class="more-button"><span style="font-weight:bold;"><div data-class="more-button-label" data-close="" data-open=""><text>4.</text> <text>4. Streamlined planning of country level work</text></div></span> </div></div><div><div data-class="more-content"><div data-class="more-content-inner"><h3>Improved human resources management</h3><p>The ARG has proposed a comprehensive set of actions to ensure human resources management is more efficient and geared towards harnessing staff capacities and talents. These include making the recruitment and selection process faster and more transparent. It will be geared towards placing the right people in the most demanding places at the right time.</p><p> </p></div></div><div data-class="more-button"><span style="font-weight:bold;"><div data-class="more-button-label" data-close="" data-open=""><text>5.</text> <text>5. Improved human resources management</text></div></span> </div></div><div><div data-class="more-content"><div data-class="more-content-inner"><h3>More open communication between staff across the Organization</h3><p>A new internal WHO policy aims to facilitate a free exchange of ideas and information among all staff members, no matter their grade, office or level of the Organization. This pursues the goal of the WHO transformation agenda for a more modern, seamless, impacted-focused Organization better equipped to support countries. It aligns with the ARG’s Action Plan to bring together all capacities at all levels to support Member States as one Organization.</p><p> </p></div></div><div data-class="more-button"><span style="font-weight:bold;"><div data-class="more-button-label" data-close="" data-open=""><text>6.</text> <text>6. More open communication between staff across the Organization</text></div></span> </div></div><p> </p><p>In just a few months, the plan has catalyzed significant changes with profound implications for countries worldwide. Critical positions in country offices have been prioritized, supported by a substantial US$ 200 million funding allocation. Empowering WHO Representatives (WRs) with a revised delegation of authority has amplified their influence in management decisions. Furthermore, initiatives to enhance staff mobility and streamline communications across the WHO network have been swiftly implemented. Guided by the ARG, these decisive actions are propelling WHO's ongoing transformation efforts, accelerating our mission to drive impactful change where it's needed most—in countries.</p><p> </p></div> </div> </div> <div id="PageContent_C049_Col01" class="sf_colsIn col-md-4 col-md-push-1" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="sf-content-block content-block" > <div ><p> </p></div> </div> <div class="sf-content-block content-block" > <div ><p style="font-size:25px;text-align:left;line-height:30px;">Striving for greater impact in countries</p><iframe width="560" height="350" src="https://www.youtube.com/embed/g-bEEP0kI8I?si=5T3tGay0Ai9ru_8z" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen=""></iframe></div> </div> </div> </div> </div> </div> </div> </section>   <footer id="sf-footer"> 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