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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head><script type="text/javascript" src="https://web-static.archive.org/_static/js/bundle-playback.js?v=7YQSqjSh" charset="utf-8"></script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://beta.webapps.blackberry.com/faq","20170420013346","https://web.archive.org/","web","https://web-static.archive.org/_static/", "1492652026"); </script> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/banner-styles.css?v=p7PEIJWi" /> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/iconochive.css?v=3PDvdIFv" />  <meta http-equiv="Content-Type" content="text/html;charset=utf-8"/> <link href="/web/20170420013346im_/https://beta.webapps.blackberry.com/favicon.ico" rel="SHORTCUT ICON"> <title>BlackBerry Beta Zone</title> <link rel="stylesheet" type="text/css" href="https://web.archive.org/web/20170420013346cs_/https://beta.webapps.blackberry.com/webroot/css_min_20131219/core.css?v=15.01492652026"/> <link rel="stylesheet" type="text/css" href="https://web.archive.org/web/20170420013346cs_/https://beta.webapps.blackberry.com/webroot/css_min_20131219/layout_v120.css?v=15.01492652026"/> <link rel="stylesheet" type="text/css" href="https://web.archive.org/web/20170420013346cs_/https://www.blackberry.com/template/css/templateStyles.css"/> <link type="text/css" rel="stylesheet" href="https://web.archive.org/web/20170420013346cs_/https://beta.webapps.blackberry.com/webroot/css_min_20131219/fonts2.css?v=15.01492652026"> <link rel="stylesheet" type="text/css" href="https://web.archive.org/web/20170420013346cs_/https://beta.webapps.blackberry.com/webroot/css_min_20131219/main_v120.css?v=15.01492652026"/>   <link rel="stylesheet" type="text/css" href="https://web.archive.org/web/20170420013346cs_/https://beta.webapps.blackberry.com/webroot/css_min_20131219/dark-hive/jquery-ui-1.8.15.custom.css" media="all"/> <script type="text/javascript" src="https://web.archive.org/web/20170420013346js_/https://beta.webapps.blackberry.com/webroot/js_min_20130529/jquery-1.5.1.min.js"></script> <script type="text/javascript" src="https://web.archive.org/web/20170420013346js_/https://beta.webapps.blackberry.com/webroot/js_min_20130529/jquery-ui-1.8.10.custom.min.js"></script> <script src="https://web.archive.org/web/20170420013346js_/https://beta.webapps.blackberry.com/webroot/js_min_20130529/javascript_v120.js?v=15.01492652026" type="text/javascript" charset="utf-8"></script> <style id="antiClickjack">body{display:none !important;}</style> <script type="text/javascript"> if (self === top) { var antiClickjack = document.getElementById("antiClickjack"); antiClickjack.parentNode.removeChild(antiClickjack); } else { top.location = self.location; } </script> <script type="text/javascript"> global.init('https://web.archive.org/web/20170420013346/https://beta.webapps.blackberry.com/', 'defaults', 'faq', '', 'https://web.archive.org/web/20170420013346/https://beta.webapps.blackberry.com/webroot/'); </script> </head> <body> <div class="BZheader BZheaderPublic"> <div class="BZinner">  <div id="BZmastheadLogo"> <div class="left"> <h1><a href="https://web.archive.org/web/20170420013346/https://beta.webapps.blackberry.com/" lang="en">BlackBerry Beta Zone</a></h1> </div> <div class="BBLogo right"> <a href="https://web.archive.org/web/20170420013346/http://www.blackberry.com/">BlackBerry</a> </div> </div> </div> </div> <script type="text/javascript"> selectMenuItem('defaults faq'); </script> <div id="BZwrapper"> <div id="BZcontent"> <div class="breadcrumb"> <a href="https://web.archive.org/web/20170420013346/https://beta.webapps.blackberry.com/" lang="en">Beta Zone Home</a> <span class="separator"> </span> <a href="https://web.archive.org/web/20170420013346/https://beta.webapps.blackberry.com/faq" lang="en">FAQ</a><span class="separator"> </span></div><h2 class="pageTitle">Frequently Asked Questions</h2> <div class="pageDescription"><p>Select one of the following frequently asked questions to view the questions and answers.</p></div> <div class="tabNav customTabNav"> <ul class="tabSections"> <li id="tab_0" class="selected"><div><a href="#" onclick="showtab(0)" lang="en">Beta Zone Basics</a></div></li> <li id="tab_1"><div><a href="#" onclick="showtab(1)" lang="en">BlackBerry ID</a></div></li> </ul> </div> <div id="tabcontent_0" class="tabContent customTabContent"> <div class="tabTitle"> <h2>Beta Zone Basics</h2> </div> <div class="content"> <div class="accordion"> <h3 class="accordionHeader"><a href="#">What is a beta program?</a></h3> <div class="accordionContent"> <p>A beta program is an opportunity to test a product that isn’t yet available to the general public. The objective around our beta programs is to get software into the hands of real people and gather feedback about the product to make sure it’s what you want. It’s really an inside peek at the latest and greatest from BlackBerry – and because of that, there is strict confidentiality required for all beta program participants so be sure to read the Terms and Conditions of Beta Zone participation.</p> </div> <h3 class="accordionHeader"><a href="#">Why join BlackBerry Beta Zone?</a></h3> <div class="accordionContent"><ol> <li>It’s awesome. </li> <li>Becoming a member gives you a unique opportunity to get the newest BlackBerry software before it’s even released to the public. This means that you will get your hands on pre-release BlackBerry software before anyone else! </li> <li>Once you’ve tested out the software, you can offer your feedback and suggestions directly to us about how to improve the application experience for all users! </li> </ol></div> <h3 class="accordionHeader"><a href="#">Why is my country not listed?</a></h3> <div class="accordionContent"> <p>We’re so glad to have such awesome BlackBerry fans all around the world and we value your feedback but expanding into additional regions takes time.  We are currently working to expand the global reach of BlackBerry Beta Zone, and will be adding more countries soon, so keep checking back!</p> </div> </div> </div> </div> <div id="tabcontent_1" class="tabContent customTabContent" style="display:none;"> <div class="tabTitle"> <h2>BlackBerry ID</h2> </div> <div class="content"> <div class="accordion"> <h3 class="accordionHeader"><a href="#">What is BlackBerry ID?</a></h3> <div class="accordionContent"> <p>BlackBerry ID (BBID) is your single sign-in to BlackBerry sites, services, and applications. BBID gives you access to <strong>BlackBerry App World</strong>, <strong>BlackBerry Protect</strong>, <strong>BlackBerry Beta Zone</strong>, and other BlackBerry sites, while only having to remember a single username and password. Your BlackBerry experience has never been easier!</p> </div> <h3 class="accordionHeader"><a href="#">How do I get a BlackBerry ID?</a></h3> <div class="accordionContent"> <p>Any BlackBerry user can easily register for a BBID by visiting <a href="https://web.archive.org/web/20170420013346/http://www.blackberry.com/blackberryid">www.blackberry.com/blackberryid</a>. Simply click the <strong>Register for a BlackBerry ID</strong> button to get started!</p> </div> <h3 class="accordionHeader"><a href="#">Do I need to confirm my BlackBerry ID email?</a></h3> <div class="accordionContent"> <p>We may need you to confirm your BlackBerry ID email if it does not match an email we currently have on file. You can easily do so by clicking the link in the email you received right after registering your BlackBerry ID.</p> <br/> <p>If you did not receive a confirmation email, you can request a new one by visiting the BlackBerry ID account management site here: <a href="https://web.archive.org/web/20170420013346/https://blackberryid.blackberry.com/bbid/login/">https://blackberryid.blackberry.com/bbid/login/</a>. Simply click the "Confirm my email" link on the Account Details page, and a new email will be sent to you right away.</p> <br/> <p><em>If you do not receive the confirmation email within a few minutes, please check your spam or bulk email folders</em><br/> <br/></p> </div> <h3 class="accordionHeader"><a href="#">How do I sign in to BlackBerry Beta Zone with my BlackBerry ID?</a></h3> <div class="accordionContent"> <p>On the BlackBerry Beta Zone login page, click <strong>Sign In</strong>. You will be transferred to the BlackBerry ID page to sign in to your account, and then returned to BlackBerry Beta Zone immediately after.</p> <p>Existing Beta Zone users:</p> <ul> <li>If your <span style="text-decoration: underline;">confirmed</span> BlackBerry ID username/email <strong>matches</strong> your current Beta Zone username/email, your accounts will be linked seamlessly and you will be taken right to the Beta Zone Home Page.</li> <li>If your <span style="text-decoration: underline;">confirmed</span> BlackBerry ID username/email <strong>does not match</strong> your current Beta Zone username/email, you will be given an opportunity to log in with your old Beta Zone credentials to link your accounts. Once you have linked the accounts, you will be taken directly to the Beta Zone Home Page and we will update your contact email right away!</li> </ul> <p>New Beta Zone users will simply need to provide a small amount of additional information to create their Beta Zone profile. Click <strong>New User</strong> after logging in with your BlackBerry ID to complete the application process.</p> </div> </div> </div> </div> <div id="tabcontent_2" class="tabContent customTabContent" style="display:none;"> <div class="tabTitle"> <h2>Contact Us</h2> </div> <div class="content"> <p> </p> <p style="padding-left: 10px;"><br/>For general inquiries about BlackBerry beta programs, email <a href="https://web.archive.org/web/20170420013346/mailto:%20betainfo@blackberry.com">betainfo@blackberry.com</a>.<br/><br/></p> </div> </div> <div class="clear"></div> <script type="text/javascript"> $('.accordion .accordionHeader').click(function() { $(this).next().toggle(); if($(this).hasClass('selected')) { $(this).removeClass('selected'); } else { $(this).addClass('selected'); } return false; }).next().hide(); //open up directly to the FAQ page specified if so var submenu = '#'+''; if(submenu != '#') { $(submenu).click(); $('html').scrollTop(); } function showtab(id) { $('div.customTabContent').hide(); $('#tabcontent_'+id).show(); $('ul.tabSections li').removeClass('selected'); $('#tab_'+id).addClass('selected'); } </script> </div> </div> <div id="template_footer"> <div class="template_footer_content"> <ul class="template_footerNav left"> <li class="template_noModal"><a href="https://web.archive.org/web/20170420013346/https://beta.webapps.blackberry.com/legal/viewtermsandconditions" lang="en">Terms and Conditions</a></li> <li class="template_noModal"><a href="https://web.archive.org/web/20170420013346/http://us.blackberry.com/legal/privacy_policy.jsp" lang="en">Privacy Policy</a></li> <li class="template_noModal"><a href="https://web.archive.org/web/20170420013346/http://us.blackberry.com/legal" lang="en">Legal</a></li>  </ul> <ul class="template_footerNav right"> <li class="template_noModal"> <p class="template_copyright left">Copyright © 2017 BlackBerry, unless otherwise noted.</p> </li> </ul> </div> </div> </body> <script type="text/javascript"> $(document).ready(initPage()); function initPage() { setProgressBar(); $('.dropDownMenu').hover( function() { $(this).find('div.optionList').show(); }, function () { $(this).find('div.optionList').hide(); } ); } //nav modal js $('#template_header .template_header_content #template_nav li.template_hasModal').hover(function() { $(this).find('.template_modal').css({ display: 'block' }); $(this).prev().children('a').addClass('template_hover'); Cufon.refresh(); }, function () { $(this).find('.template_modal').css({ display: 'none' }); $(this).prev().children('a').removeClass('template_hover'); Cufon.refresh(); }); //footer modal js $('#template_footer .template_footer_content li.template_hasModal').hover(function() { $(this).find('div.template_modalContent').css({ display: 'block' }); }, function () { $(this).find('div.template_modalContent').css({ display: 'none' }); }); function setProgressBar() { if ($('.template_progressBar ul').children() != 0) { var numOfSteps = $('.template_progressBar ul').children().length; var currentHorizontalPadding = $('.template_progressBar ul li').innerWidth() - $('.template_progressBar ul li').width(); var widthOfContainingDiv = $('.template_progressBar').innerWidth(); var widthValue = (widthOfContainingDiv - (numOfSteps*currentHorizontalPadding))/numOfSteps; widthValue = Math.floor(widthValue); $('.container .wrapMargins .template_progressBar ul li').css({ 'width': widthValue + 'px' }); } } //footer modal js $(document).ready(loadPage()); </script> </html>