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BBC iPlayer Help - Accessibility - Supported devices
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You can tab to this menu."></ul> </div> <!-- /TVL searchbar.blade --> </div> </div> <div class="iplfaq-wrapper"> <div class="iplfaq-content iplfaq-article with-sidebar"> <span class="sectiontag">FAQ</span> <h1>Accessibility - Supported devices</h1> <p>We’re committed to making our broadcast and online services as accessible as possible. However, due to technical limitations, the availability of subtitles and audio described programmes varies between the different versions of BBC iPlayer.</p> <h3>Subtitles</h3> <p>Subtitles are available for on-demand programmes (and downloads, where available) on the following versions of BBC iPlayer:</p> <ul type="disc"> <li>BBC iPlayer app for mobiles and tablets on Amazon Fire, Android and iOS</li> <li>BBC iPlayer website on PCs and Macs</li> <li>BBC iPlayer website on mobile and tablet browsers on Amazon Fire, Android and iOS</li> <li>Most smart TVs</li> <li>Freesat G2</li> <li>Virgin Media TiVo</li> <li>YouView</li> <li>BT Vision</li> <li>Chromecast (black & white subtitles only)</li> <li>Games consoles</li> </ul> <p>We’re working on making subtitles available on the following versions of BBC iPlayer:</p> <ul type="disc"> <li>Sky On Demand</li> <li>Apple TV (4th Generation)</li> </ul> <p>We’re trialling subtitles on our live TV channel streams. They're available on all channels apart from BBC Parliament, BBC Alba and S4C. The trial is available on the <strong>BBC iPlayer website only</strong> and subtitles for live programmes are not available on Internet Explorer. We hope to roll out this functionality to the BBC iPlayer apps in the future.</p> <h3>Audio Description</h3> <p>Audio described programmes are available to stream but<strong> not to download</strong> on all versions of BBC iPlayer (including desktop, tablet, mobile and connected TV devices) with the exception of Sky.</p> <p>AD programmes are sometimes broadcast at a slightly later date than their original counterpart but are still available for a full 30-day period.</p> <h3>Signed Programmes</h3> <p>Signed programmes are available on all versions of BBC iPlayer. Like audio described programmes, they're sometimes broadcast a few days later than their original counterparts but are also available for 30 days on BBC iPlayer.<br><br></p> <p><strong>The guidance within this FAQ also applies to the <a href="https://web.archive.org/web/20191014043218/http://iplayerhelp.external.bbc.co.uk/tv/kids">iPlayer Kids app</a>.</strong></p> <!-- TVL was-this-helpful.blade --> <div id="iplfaq-helpful" class="notify-helpful-bar"> <h3>Was this helpful?</h3> <div class="iplfaq-blocklink-wrapper"> <a href="#" id="helpful-yes" class="iplfaq-blocklink" data-logvote="/iplayer/help/action/logStatistics?action1=%27client%27%3d%27iplayer%27%0a%27statistic%27%3d%27entry-vote%27%0a%27entry%27%3d%271000009487%27%0a%27vote%27%3d%271%27">Yes</a><!-- --><a href="#" id="helpful-no" class="iplfaq-blocklink" data-logvote="/iplayer/help/action/logStatistics?action1=%27client%27%3d%27iplayer%27%0a%27statistic%27%3d%27entry-vote%27%0a%27entry%27%3d%271000009487%27%0a%27vote%27%3d%270%27">No</a> </div> <div id="iplfaq-helpful-form"> <p>Sorry about that. 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data-intlog="/iplayer/help/action/logStatistics?action1=%27client%27%3d%27iplayer%27%0a%27group%27%3d%27CR0661_iplayer_tv%27%0a%27statistic%27%3d%27entry-view%27%0a%27entry%27%3d%271000008057%27">Getting started with iPlayer</a></li> <li><a href="programme-availability" data-intlog="/iplayer/help/action/logStatistics?action1=%27client%27%3d%27iplayer%27%0a%27group%27%3d%27CR0661_iplayer_tv%27%0a%27statistic%27%3d%27entry-view%27%0a%27entry%27%3d%271000008061%27">Programme availability</a></li> <li><a href="troubleshooting" data-intlog="/iplayer/help/action/logStatistics?action1=%27client%27%3d%27iplayer%27%0a%27group%27%3d%27CR0661_iplayer_tv%27%0a%27statistic%27%3d%27entry-view%27%0a%27entry%27%3d%271000008055%27">Troubleshooting</a></li> <li><a href="downloads" data-intlog="/iplayer/help/action/logStatistics?action1=%27client%27%3d%27iplayer%27%0a%27group%27%3d%27CR0661_iplayer_tv%27%0a%27statistic%27%3d%27entry-view%27%0a%27entry%27%3d%271000008060%27">Downloading programmes</a></li> </ul> </div> </div> <!-- /TVL sidebar.blade --> <div class="iplfaq-content with-sidebar"> <!-- TVL need-help.blade --> <form id="iplfaq-need-help" method="GET" action="/web/20191014043218/https://www.bbc.co.uk/iplayer/help/contact"> <h3>Need more help?</h3> <button type="submit" class="iplfaq-blocklink">Contact iPlayer Help</button> <input type="hidden" name="mid" value="how-to-guides"/> <input type="hidden" name="eid" value="supported_devices"/> <input type="hidden" name="pid" value=""/> <input type="hidden" name="pidTitle" value=""/> </form> <!-- /TVL need-help.blade --> </div> </div> <div class="iplfaq-wrapper"> <!-- TVL did-you-know.blade --> <div class="iplfaq-did-you-know iplayer-help-did-you-know"> <h3>Did you know in iPlayer...?</h3> <ul> <li><a href="https://web.archive.org/web/20191014043218/http://www.bbc.co.uk/iplayer/features/30-days" data-intlog="/iplayer/help/action/logStatistics?action1=%27client%27%3d%27iplayer%27%0a%27group%27%3d%27CR0661_iplayer_tv%27%0a%27statistic%27%3d%27entry-view%27%0a%27entry%27%3d%271000008049%27"><span class="imgwrap"><img src="//web.archive.org/web/20191014043218im_/https://iplayerhelp.external.bbc.co.uk/resources/iplayer/test_config_did-you-know/30-days.png" alt=""/></span><span class="textwrap">Most programmes are available to watch for 30 days</span></a></li> <li><a href="personal_recs" data-intlog="/iplayer/help/action/logStatistics?action1=%27client%27%3d%27iplayer%27%0a%27group%27%3d%27CR0661_iplayer_tv%27%0a%27statistic%27%3d%27entry-view%27%0a%27entry%27%3d%271000008050%27"><span class="imgwrap"><img src="//web.archive.org/web/20191014043218im_/https://iplayerhelp.external.bbc.co.uk/resources/iplayer/test_config_did-you-know/personal-recommendations.png" alt=""/></span><span class="textwrap">You can get personalised recommendations based on what you've watched</span></a></li> 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