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main-menu-item-type-custom main-menu-item-level-1 main-menu-item-level-1-company "><a href="#" class="main-menu-link main-menu-link-level-1 has-gradient-company"> Company </a><ul class=" main-menu-list main-menu-list-level-2 main-menu-list-contains-megamenu "><li class=" main-menu-item main-menu-item-type-megamenu main-menu-item-level-2 main-menu-item-level-2-new-company "><div class="main-menu-megamenu main-menu-megamenu-new-company"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"><ul id="menu-new-masthead-company-about" class="menu"><li id="menu-item-28661" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-28661"><a href="/about">About</a> <ul class="sub-menu"> <li id="menu-item-28503" class="has-gradient-company menu-item menu-item-type-custom menu-item-object-custom menu-item-28503"><a 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class="download-apps-dropdown--checkbox-wrap"> <div class="download-apps-dropdown__app"> <div class="download-apps-dropdown__image"> <img loading="lazy" decoding="async" width="450" height="105" src="/s/media/2024/02/Speedtest-Default.png" class="" alt="" srcset="/s/media/2024/02/Speedtest-Default.png 450w, /s/media/2024/02/Speedtest-Default-432x101.png 432w" sizes="auto, (max-width: 450px) 100vw, 450px" /> <img loading="lazy" decoding="async" width="450" height="105" src="/s/media/2024/02/Speedtest-Hover.png" class="hover" alt="" srcset="/s/media/2024/02/Speedtest-Hover.png 450w, /s/media/2024/02/Speedtest-Hover-432x101.png 432w" sizes="auto, (max-width: 450px) 100vw, 450px" /> <img loading="lazy" decoding="async" width="507" height="90" src="/s/media/2024/02/Speedtest-CTA.png" class="narrow" alt="" srcset="/s/media/2024/02/Speedtest-CTA.png 507w, /s/media/2024/02/Speedtest-CTA-432x77.png 432w" sizes="auto, (max-width: 507px) 100vw, 507px" /> <a class="download-apps-dropdown__link" href="https://www.speedtest.net/" title="https://www.speedtest.net/" target="" > https://www.speedtest.net/ </a> </div> <div class="download-apps-dropdown__links"> <a class="download-apps-dropdown__link" href="#" title="Apple Store" target="" > <img loading="lazy" decoding="async" width="216" height="63" src="/s/media/2024/02/product_applestore.png" class="attachment-large size-large" alt="Ookla global product image" /> <img loading="lazy" decoding="async" width="216" height="63" src="/s/media/2024/02/product_applestore_light.png" class="attachment-large size-large" alt="Ookla global product image" /> </a> <a class="download-apps-dropdown__link" href="#" title="Play Store" target="" > <img loading="lazy" decoding="async" width="216" height="63" src="/s/media/2024/02/product_playstore.png" class="attachment-large size-large" alt="Ookla global product image" /> <img loading="lazy" decoding="async" width="216" height="63" src="/s/media/2024/02/product_playstore_light.png" class="attachment-large size-large" alt="Ookla global product image" /> </a> </div> </div> </div> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <div class="header-card company-gradient-card align company-gradient-card wp-block-acf-header-card"> <div class="header-card__image"> <img loading="lazy" decoding="async" width="510" height="284" src="/s/media/2024/02/Screenshot-2024-02-23-at-12.51.11 PM.png" class="attachment-large size-large" alt="" srcset="/s/media/2024/02/Screenshot-2024-02-23-at-12.51.11 PM.png 510w, /s/media/2024/02/Screenshot-2024-02-23-at-12.51.11 PM-432x241.png 432w" sizes="auto, (max-width: 510px) 100vw, 510px" /> </div> <div class="header-card__content"> <div class="wp-block-button"> <a href="https://www.ericsson.com/en/blog/2024/2/mapping-innovation-through-the-eiap-ecosystem" class="wp-block-button__link"> Unlock Innovation </a> </div> <h2 class="wp-block-heading">Ookla Joins Ericsson's Leading Telecommunications Open RApp System</h2> </div> </div> </div> </div> </div></li></ul> </li></ul> <div class="main-menu-nav-logo-inside"> <a href="/"> <svg class="svg-icon svg-icon-ookla-logo svg-icon-md"><use href="#logo_ookla"/></svg></a> </div> </nav> </div> </div> </div> </div> </header> <main class="main"> <div class="entry-block entry-content"> <div class="wp-block-group"> <div class="wp-block-group__inner-container"> <div class="wp-block-columns"> <div class="wp-block-column is-vertically-aligned-center"> <div class="breadcrumbs"> <a href="/resources">Resources</a> <svg class="svg-icon svg-icon-smaller"><use href="#ic_selection"/></svg> <a class="breadcrumbs-current" href="/resources/webinars">Webinars</a> </div> </div> </div> </div> </div> <div class="wp-block-group" data-pagefind-body> <div class="wp-block-group__inner-container"> <div class="wp-block-columns"> <div class="wp-block-column" style="flex-basis:47%"> <div class="wp-block-group hero-resource"> <div class="wp-block-group__inner-container"> <div class="wp-block-cover has-background-dim has-background-dim-50"><img loading="lazy" data-object-fit="cover" class="wp-block-cover__image-background" src="/s/media/2023/03/QOSQOE-Portuguese.png"><div class="wp-block-cover__inner-container"> <p class="resource-type">Webinar</p> <h1>Descubra problemas escondidos de rede usando métricas de QoS e QoE do mundo real (Em português)</h1><h2>Como identificar áreas com problemas e suas causas usando dados de crowdsourcing de RF e dados de experiência de usuários </h2></div> </div> </div> </div> <div class="resource-field-description"> <p><span style="font-weight: 400;">Os consumidores esperam fazer videochamadas, jogar jogos, transmitir entretenimento e acessar seu conteúdo favorito de seus dispositivos móveis sem interrupções - e ficam insatisfeitos com as operadoras de rede quando não conseguem acessar esses serviços. Então, o que você faz quando probes, contadores de rede, walktests e drivetests mostram bons resultados, mas os clientes ainda estão tendo problemas?</span></p> <p><span style="font-weight: 400;">Os dados de crowdsourcing da Ookla são referentes a bilhões de medições todos os dias de centenas de milhões de dispositivos de consumo em todo o mundo, capturando dados detalhados de RF e experiência do usuário, nos locais onde os clientes mais se preocupam com a conectividade. Neste webinar, a Ookla mostrará um exemplo real de como uma operadora pode usar dados de QoS e QoE para encontrar e diagnosticar um problema de rede oculto antes que ele cause o churn de clientes.</span></p> <p><b>Você também entenderá como: </b></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Combinar métricas de crowdsourcing de QoS e QoE para obter uma visão abrangente da experiência de rede de seus clientes</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Priorizar melhor a expansão da capacidade de rede para manter seus clientes satisfeitos</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Descobrir e analisar locais de alto impacto para otimização de rede</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Demonstrar os compromissos da rede aos reguladores</span></li> </ul> </div> </div> <div class="wp-block-column" 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