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class="gb-image alignment horizontal-align-center" alt="iPad Express Replacement Service" src="https://cdsassets.apple.com/live/7WUAS350/sfaq/SFAQ-header-ipad_2x-gray.png" height="240" width="328" style="max-width: min(100%,164px);"/></div> <h1 class="gb-header alignment horizontal-align-center"><b>iPad Express Replacement Service</b></h1> <div class="gb-group has-h2"><div class='has-image alignment horizontal-align-center'><img class="gb-image alignment horizontal-align-center" alt="Express Replacement Service" src="https://cdsassets.apple.com/live/7WUAS350/sfaq/SFAQ-service-express-replacement_2x.png" height="128" width="128" style="max-width: min(100%,64px);"/></div><h2 class="gb-header alignment horizontal-align-center">What is Express Replacement Service?</h2><p class="gb-paragraph alignment horizontal-align-center">Express Replacement Service is a benefit of AppleCare+ for iPad. With Express Replacement Service, we’ll ship you a replacement device so you don’t have to wait for a repair.</p><p class="gb-paragraph alignment horizontal-align-center"><a href="https://checkcoverage.apple.com" class="gb-anchor">Check your coverage</a></p></div> <h2 class="gb-header alignment horizontal-align-left">How can I get Express Replacement Service for my product?</h2> <ol class="list gb-list alignment horizontal-align-left"><li class="gb-list_item"><p class="gb-paragraph">When you request Express Replacement Service, we’ll send you a replacement device.</p></li><li class="gb-list_item"><p class="gb-paragraph">Return the original device within 10 business days of Apple shipping your replacement product. Packaging will be included.</p></li><li class="gb-list_item"><p class="gb-paragraph">We’ll place a temporary authorization on your credit card to cover the retail price of the replacement device of your product until we receive and inspect your original product.</p></li><li class="gb-list_item"><p class="gb-paragraph">Apple will remove the temporary hold after receiving and inspecting the original product and confirming that the repair is covered by Apple’s Limited Warranty, AppleCare+, or consumer law.</p></li></ol> <div class='has-cta alignment horizontal-align-center'><a class="cta gb-call-to-action alignment horizontal-align-center" href="https://getsupport.apple.com/?caller=sfaq&SG=SG004&category_id=SC0998&symptom_id=23316">Get Service</a></div> <h2 class="gb-header alignment horizontal-align-center">How much will it cost?</h2> <p class="gb-paragraph alignment horizontal-align-center">AppleCare+ provides unlimited incidents of accidental damage protection. If your device has accidental damage,<b> </b>you’ll pay the AppleCare+ service fee, as specified in the AppleCare+ Terms and Conditions. </p> <p class="gb-paragraph alignment horizontal-align-center"><a href="https://www.apple.com/legal/sales-support/applecare/applecareplus/vn/" class="gb-anchor">Read the AppleCare+ Terms and Conditions</a></p> <p class="gb-paragraph alignment horizontal-align-center">If we find additional damage not covered by the Apple Limited Warranty, AppleCare+, or consumer law, you will be charged either the retail price or an out-of-warranty fee, depending on the extent of the damage.</p> <p class="gb-paragraph alignment horizontal-align-center"><a href="/en-vn/100166" class="gb-anchor">Look up your estimated fee with the Get an Estimate pricing tool</a></p> <div id="pricing_widget" style="display: none;"> <div class="container"> <div class="callout"> <h3 class="call-out-label">Get an estimate</h3> <div class="hint">Make your selections below.</div> <div class="dropdowns-container"> <div class="services-form form-dropdown"> <select class="form-dropdown-select form-dropdown-selectnone" data-ignore-tracking='true' id="services-dropdown" aria-labelledby="services-dropdown_label" > <option disabled="" selected value="">Select one</option> </select> <span class="form-dropdown-chevron" aria-hidden="true"></span> <span class="form-dropdown-label" id="services-dropdown_label" aria-hidden="true">Service type</span> </div> <div class="products-form form-dropdown"> <select disabled data-ignore-tracking='true' class="form-dropdown-select form-dropdown-selectnone" id="products-dropdown" aria-labelledby="products-dropdown_label"> <option disabled="" selected value="">Select one</option> </select> <span class="form-dropdown-chevron" aria-hidden="true"></span> <span class="form-dropdown-label" id="products-dropdown_label" aria-hidden="true">Product or accessory</span> </div> <div class="models-form form-dropdown"> <select disabled class="form-dropdown-select form-dropdown-selectnone" data-ignore-tracking='true' id="models-details-dropdown" aria-labelledby="models-details-dropdown_label"> <option disabled="" selected value="">Select one</option> </select> <span class="form-dropdown-chevron" aria-hidden="true"></span> <span class="form-dropdown-label" id="models-details-dropdown_label" aria-hidden="true">Model</span> </div> </div> <div class="pricing-more-help"> <a href=https://support.apple.com/ht213325?cid=mc-ols-identifydevice-article_ht213325-ios_ui-06242022 target="_blank" data-ss-analytics-link-component_name="get an estimate">Need help identifying your model?<div class="no-icon-wrap"> <span class="more help-link"></span></div></a> </div> <button disabled href="#/" data-ignore-tracking='true' class="button button-neutral estimate-button" role="button" data-ss-analytics-link-component_name="get an estimate" data-ss-analytics-link-component_type="button" data-ss-analytics-link-text="Get estimate" data-ss-analytics-event="acs.link_click">Get estimate</button> <div class="cost-section-container" style="display: none;"> <div class="cost-section"> <div id="service-coverage-section" class="cost-info"> <h4 class="cost-type">Your estimated cost</h4> <p class="cost-description">We’ll check your service coverage to determine the final service fee.</p> <figure class="cost-amount stat stat-reduced"> <span id="service-coverage-value" class="stat-value"> </span> </figure> </div> <div id="cost-type-divider" class="divider"></div> <div id="apple-care-section" class="cost-info"> <h4 class="cost-type">Got an AppleCare+ plan?</h4> <p class="cost-description">If available, use your applicable AppleCare+ plan benefits with this fee:</p> <figure class="cost-amount stat stat-reduced"> <span id="apple-care-value" class="stat-value"> </span> </figure> </div> </div> <a id="get-service-link" data-ss-analytics-link-url='https://getsupport.apple.com' class="button button-super get-service-button" role="button" data-ss-analytics-link-component_name="get an estimate" data-ss-analytics-link-component_type="button" data-ss-analytics-link-text="Get service" data-ss-analytics-event="acs.link_click">Get service </a> </div> </div> </div> </div> <noscript> <div id="js-disabled-notif" class="no-js pricing-widget"> <div class="container"> <div class="callout no-js"> <i class="icon icon-exclamationcircle"></i> <h3 class="call-out-label">You seem to have Javascript disabled.</h3> <div class="hint">This page uses safe scripts to provide service price estimates. Please enable Javascript in your browser and reload the page.</div> </div> </div> </div> </noscript> <div id="pricing-error-notif" class="pricing-widget" style="display: none;"> <div class="container"> <div class="callout"> <i class="icon icon-exclamationcircle"></i> <h3 class="call-out-label">Pricing failed to load.</h3> <div class="hint">Please try again later.</div> </div> </div> </div> <div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph">All fees are in đ and include VAT.</p></div> <h2 class="gb-header alignment horizontal-align-left">What are the charges on my credit card?</h2> <p class="gb-paragraph alignment horizontal-align-left">We’ll put a temporary authorization on your credit card to cover the retail price of the replacement device and send you a confirmation for the amount of that authorization. We will remove the authorization hold if both of these conditions are met:</p> <ul class="list gb-list alignment horizontal-align-left"><li class="gb-list_item"><p class="gb-paragraph">Your repair is covered by the Apple Limited Warranty, AppleCare+, or consumer law; and</p></li><li class="gb-list_item"><p class="gb-paragraph">We receive your original product within 10 business days</p></li></ul> <p class="gb-paragraph alignment horizontal-align-left">If we need to charge the retail price of your product, we’ll send you an email. If your device is ineligible for out-of-warranty service, the temporary hold will be charged to your card.</p> <div class="alignment horizontal-align-left"><div class="gb-group group-column-layout column-2-layout alignment horizontal-align-left"><div class="gb-group"><h4 class="gb-header alignment horizontal-align-left">Warranty</h4><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph">The Apple Limited Warranty covers your iPad and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases. </p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph">Our warranty is in addition to rights provided by consumer law. </p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph">Depending on the issue, you might also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.</p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph">If your situation isn’t covered, you’ll pay a fee. If the issue with your iPad is ineligible for service, you might pay the full replacement value.</p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph"><a href="https://checkcoverage.apple.com" class="gb-anchor">Check your coverage status</a></p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph"><a href="https://www.apple.com/legal/warranty/" class="gb-anchor">Read the Apple Limited Warranty</a></p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph"><a href="https://www.apple.com/legal/warranty/statutoryrights.html" class="gb-anchor">Look up consumer laws in your country or region</a></p></div></div><div class="gb-group"><h4 class="gb-header alignment horizontal-align-left">Guarantee</h4><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph">We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law. </p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph">Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.</p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph"><a href="https://www.apple.com/legal/sales-support/terms/repair/" class="gb-anchor">Read the Apple Repair Terms and Conditions</a></p></div><div class="note gb-note alignment horizontal-align-left"><p class="gb-paragraph"><a href="https://www.apple.com/legal/privacy/en-ww/" class="gb-anchor">Read the Apple privacy policy</a></p></div></div></div></div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-reduced button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-reduced button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <div> <div class="form-textbox form-textbox-with-counter"> <span class="form-label" id="optional_label" aria-hidden="true"></span> <textarea type="text" class="form-textbox-textarea form-counter-textarea form-text-area form-textbox-input" data-max-length='250' aria-labelledby="optional_label" aria-describedby="char_limit_counter" data-no-placeholder="How can we make this article more helpful? 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