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letter-spacing: 0.02857em; text-transform: uppercase; } .MuiTypography-h1 { font-size: 2.5rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 3.5rem; letter-spacing: unset; } @media (min-width:600px) { .MuiTypography-h1 { font-size: 2.75rem; line-height: 3.5rem; } } @media (min-width:960px) { .MuiTypography-h1 { font-size: 3rem; line-height: 4rem; } } .MuiTypography-h2 { font-size: 2rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 3rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:600px) { .MuiTypography-h2 { font-size: 2.25rem; line-height: 3rem; } } @media (min-width:960px) { .MuiTypography-h2 { font-size: 2.5rem; line-height: 3.5rem; } } .MuiTypography-h2 b { font-weight: bolder; } .MuiTypography-h2 strong { font-weight: bolder; } .MuiTypography-h3 { font-size: 1.5rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 500; line-height: 2rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:600px) { .MuiTypography-h3 { font-size: 1.75rem; line-height: 2.5rem; } } @media (min-width:960px) { .MuiTypography-h3 { font-size: 2rem; line-height: 3rem; } } .MuiTypography-h3 b { font-weight: bolder; } .MuiTypography-h3 strong { font-weight: bolder; } .MuiTypography-h4 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:960px) { .MuiTypography-h4 { font-size: 1.5rem; line-height: 2rem; } } .MuiTypography-h4 b { font-weight: bolder; } .MuiTypography-h4 strong { font-weight: bolder; } .MuiTypography-h5 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 500; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:960px) { .MuiTypography-h5 { font-size: 1.25rem; line-height: 2rem; } } .MuiTypography-h5 b { font-weight: bolder; } .MuiTypography-h5 strong { font-weight: bolder; } .MuiTypography-h6 { font-size: .875rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 700; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .MuiTypography-h6 b { font-weight: bolder; } .MuiTypography-h6 strong { font-weight: bolder; } .MuiTypography-subtitle1 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 1.75; letter-spacing: 0.00938em; } .MuiTypography-subtitle2 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } 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.MuiGrid-item { padding: 0.5rem; } .MuiGrid-spacing-xs-3 { width: calc(100% + 1.5rem); margin: -0.75rem; } .MuiGrid-spacing-xs-3 > .MuiGrid-item { padding: 0.75rem; } .MuiGrid-spacing-xs-4 { width: calc(100% + 2rem); margin: -1rem; } .MuiGrid-spacing-xs-4 > .MuiGrid-item { padding: 1rem; } .MuiGrid-spacing-xs-5 { width: calc(100% + 2.5rem); margin: -1.25rem; } .MuiGrid-spacing-xs-5 > .MuiGrid-item { padding: 1.25rem; } .MuiGrid-spacing-xs-6 { width: calc(100% + 3rem); margin: -1.5rem; } .MuiGrid-spacing-xs-6 > .MuiGrid-item { padding: 1.5rem; } .MuiGrid-spacing-xs-7 { width: calc(100% + 3.5rem); margin: -1.75rem; } .MuiGrid-spacing-xs-7 > .MuiGrid-item { padding: 1.75rem; } .MuiGrid-spacing-xs-8 { width: calc(100% + 4rem); margin: -2rem; } .MuiGrid-spacing-xs-8 > .MuiGrid-item { padding: 2rem; } .MuiGrid-spacing-xs-9 { width: calc(100% + 4.5rem); margin: -2.25rem; } .MuiGrid-spacing-xs-9 > .MuiGrid-item { padding: 2.25rem; } .MuiGrid-spacing-xs-10 { width: calc(100% + 5rem); margin: -2.5rem; } .MuiGrid-spacing-xs-10 > .MuiGrid-item { padding: 2.5rem; } .MuiGrid-grid-xs-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-xs-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-xs-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-xs-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-xs-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-xs-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-xs-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-xs-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-xs-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-xs-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-xs-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-xs-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-xs-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-xs-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } @media (min-width:600px) { .MuiGrid-grid-sm-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-sm-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-sm-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-sm-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-sm-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-sm-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-sm-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-sm-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-sm-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-sm-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-sm-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-sm-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-sm-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-sm-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:960px) { .MuiGrid-grid-md-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-md-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-md-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-md-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-md-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-md-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-md-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-md-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-md-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-md-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-md-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-md-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-md-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-md-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:1280px) { .MuiGrid-grid-lg-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-lg-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-lg-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-lg-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-lg-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-lg-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-lg-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-lg-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-lg-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-lg-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-lg-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-lg-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-lg-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-lg-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } @media (min-width:1920px) { .MuiGrid-grid-xl-auto { flex-grow: 0; max-width: none; flex-basis: auto; } .MuiGrid-grid-xl-true { flex-grow: 1; max-width: 100%; flex-basis: 0; } .MuiGrid-grid-xl-1 { flex-grow: 0; max-width: 8.333333%; flex-basis: 8.333333%; } .MuiGrid-grid-xl-2 { flex-grow: 0; max-width: 16.666667%; flex-basis: 16.666667%; } .MuiGrid-grid-xl-3 { flex-grow: 0; max-width: 25%; flex-basis: 25%; } .MuiGrid-grid-xl-4 { flex-grow: 0; max-width: 33.333333%; flex-basis: 33.333333%; } .MuiGrid-grid-xl-5 { flex-grow: 0; max-width: 41.666667%; flex-basis: 41.666667%; } .MuiGrid-grid-xl-6 { flex-grow: 0; max-width: 50%; flex-basis: 50%; } .MuiGrid-grid-xl-7 { flex-grow: 0; max-width: 58.333333%; flex-basis: 58.333333%; } .MuiGrid-grid-xl-8 { flex-grow: 0; max-width: 66.666667%; flex-basis: 66.666667%; } .MuiGrid-grid-xl-9 { flex-grow: 0; max-width: 75%; flex-basis: 75%; } .MuiGrid-grid-xl-10 { flex-grow: 0; max-width: 83.333333%; flex-basis: 83.333333%; } .MuiGrid-grid-xl-11 { flex-grow: 0; max-width: 91.666667%; flex-basis: 91.666667%; } .MuiGrid-grid-xl-12 { flex-grow: 0; max-width: 100%; flex-basis: 100%; } } .jss2 { color: #fff; z-index: 1300; position: relative; padding-top: 1.5rem; padding-bottom: 1.5rem; background-color: #0d224c; } @media (max-width:599.95px) { .jss3 { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; } } @media (min-width:600px) { .jss3 { flex-shrink: 0; } } @media (max-width:599.95px) { .jss4 { margin-top: 1.5rem; flex-shrink: 0; } } @media (min-width:600px) { .jss5 { display: flex; align-items: center; justify-content: space-between; } } @media (min-width:600px) { .jss6 { margin-right: 1.5rem; } } @media (max-width:599.95px) { .jss7 { margin-top: 1.5rem; flex-shrink: 0; margin-right: 1rem; } } @media (min-width:600px) { .jss7 { margin-right: 1.5rem; } } .jss8 { margin-top: 1rem; } .jss1 { clip: rect(0 0 0 0); color: #000; width: 1px; height: 1px; display: block; overflow: hidden; position: absolute; clip-path: inset(50%); padding-top: 0.5rem; white-space: nowrap; padding-bottom: 0.5rem; text-decoration: unset; background-color: #fd6; } .jss1:focus { clip: unset; width: unset; height: unset; overflow: unset; position: unset; clip-path: unset; white-space: unset; } .jss33 > * { box-sizing: border-box; font-family: Roboto; } .jss34 { padding-top: 1.5rem; padding-bottom: 2.5rem; } .jss35 { padding-top: 2.5rem; padding-bottom: 2.5rem; } .jss36 { padding-top: 1.5rem; padding-bottom: 2.5rem; } .jss37 { color: #fff; } .jss38 { background-color: #4c4c4c; } .jss39 { background-color: #404040; } .jss40 { background-color: #333; } .jss41 { display: inline; } .jss42:link { color: #fff; text-decoration: none; } .jss42:visited { color: #fff; } .jss42:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss42:hover { color: #d9d9d9; transition: color .2s ease; text-decoration: underline; } .jss42:focus:hover { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss42:active { color: #fff; } .jss42:focus:active { color: #fff; outline: none; box-shadow: none; text-decoration: underline; background-color: transparent; } .jss43 { margin: 0; display: inline; padding: 0; list-style: none; } .jss44 { display: inline-block; font-size: .875rem; margin-top: 1rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss44 b { font-weight: bolder; } .jss44 strong { font-weight: bolder; } .jss44:not(:last-child) { margin-right: 1rem; } .jss45::before { content: ">"; margin-right: 1rem; } .jss46 { width: calc(100% + 1.5rem); margin-left: -0.75rem; margin-right: -0.75rem; } .jss46 .MuiGrid-item { padding-left: 0.75rem; padding-right: 0.75rem; } @media (max-width:959.95px) { .jss46 { width: calc(100% + 1rem); margin-left: -0.5rem; margin-right: -0.5rem; } .jss46 .MuiGrid-item { padding-left: 0.5rem; padding-right: 0.5rem; } } .jss47 { padding-top: 0; padding-bottom: 0; } .jss48 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; padding-top: 1rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss48 b { font-weight: bolder; } .jss48 strong { font-weight: bolder; } @media (max-width:599.95px) { .jss48 { border-top: .0625rem solid #707070; padding-top: 1.5rem; } } .jss49 { list-style: none; margin-top: 1.5rem; padding-left: 0; margin-bottom: 0; } @media (max-width:599.95px) { .jss50 { margin-top: 3rem; } } .jss51 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 500; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } @media (min-width:960px) { .jss51 { font-size: 1.25rem; line-height: 2rem; } } .jss51 b { font-weight: bolder; } .jss51 strong { font-weight: bolder; } .jss52 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss52 b { font-weight: bolder; } .jss52 strong { font-weight: bolder; } .jss52:not(:first-child) { margin-top: 1rem; } .jss53 { margin-right: 0.5rem; } .jss54 { display: flex; flex-wrap: wrap; list-style: none; margin-top: 0; padding-left: 0; margin-bottom: 0; } .jss55 { margin-bottom: 0; } @media (max-width:599.95px) { .jss55 { margin-bottom: 1.5rem; } } .jss56 { font-size: .875rem; margin-top: 1rem; font-weight: 400; line-height: 1.428571428571429rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss56 b { font-weight: bolder; } .jss56 strong { font-weight: bolder; } .jss56:not(:last-child) { margin-right: 1.5rem; } .jss57 { font-size: .875rem; font-weight: 400; line-height: 1.428571428571429rem; padding-top: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss57 b { font-weight: bolder; } .jss57 strong { font-weight: bolder; } @media (max-width:599.95px) { .jss57 { border-top: .0625rem solid #707070; } } .jss58:link { color: #fff; text-decoration: underline; } .jss58:visited { color: #d9d9d9; } .jss58:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss58:hover { color: #d9d9d9; transition: color .2s ease; text-decoration: underline; } .jss58:focus:hover { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss58:active { color: #fff; } .jss58:focus:active { color: #fff; outline: none; box-shadow: none; text-decoration: underline; background-color: transparent; } .jss9 { z-index: 1100; position: relative; } .jss10 { color: #666; position: relative; background-color: #fff; } .jss11 { display: flex; } .jss12 { overflow: hidden; margin-left: -.25rem; padding-top: 0.5rem; white-space: nowrap; margin-right: -.25rem; padding-left: .25rem; padding-right: .25rem; text-overflow: ellipsis; padding-bottom: 0.5rem; } .jss13 { display: flex; list-style: none; margin-top: unset; align-items: center; padding-left: unset; margin-bottom: unset; } .jss14 { line-height: 0; } .jss15 { overflow: hidden; margin-left: 1rem; white-space: nowrap; text-overflow: ellipsis; } @media (max-width:599.95px) { .jss15 { font-size: 1rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 1.5rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss15 b { font-weight: bolder; } .jss15 strong { font-weight: bolder; } } @media (min-width:600px) { .jss15 { font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss15 b { font-weight: bolder; } .jss15 strong { font-weight: bolder; } } .jss16 { margin-right: 0.5rem; } @media (max-width:599.95px) { .jss17 { clip: rect(0 0 0 0); width: 1px; height: 1px; overflow: hidden; position: absolute; clip-path: inset(50%); white-space: nowrap; } } @media (min-width:600px) { .jss17 { overflow: hidden; font-size: 1.25rem; font-family: "Roboto", "Helvetica", "Arial", sans-serif; font-weight: 400; line-height: 2rem; margin-left: 0.5rem; white-space: nowrap; text-overflow: ellipsis; letter-spacing: unset; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; } .jss17 b { font-weight: bolder; } .jss17 strong { font-weight: bolder; } } .jss18 { clip: rect(0 0 0 0); width: 1px; height: 1px; overflow: hidden; position: absolute; clip-path: inset(50%); white-space: nowrap; } .jss19:link { color: #666; text-decoration: unset; } .jss19:visited { color: #666; } .jss19:focus { color: #000; outline: .25rem solid transparent; box-shadow: 0 .25rem 0 0 #fd6, 0 -.25rem 0 0 #fd6; text-decoration: none; background-color: #fd6; } .jss19:focus:not(:focus-visible) { outline: .25rem solid transparent; box-shadow: unset; text-decoration: underline; background-color: unset; } .jss19:hover { color: #004777; text-decoration: underline; } .jss19:active { color: #000; text-decoration: underline; } @media (hover: none) { .jss19:hover { color: #666; } } @media (min-width:0px) { .jss20 { width: 3.25rem; height: 3.25rem; } } @media (max-width:599.95px) { .jss20 { width: 2.5rem; height: 2.5rem; } } .jss21 { display: block; } .jss21:focus { outline: .25rem solid #fd6; } .jss21:focus:not(:focus-visible) { outline: none; } .jss21:hover { opacity: 0.7; } .jss21:active { opacity: 1; } @media (hover: none) { .jss21:hover { opacity: 1; } } .jss24 { display: flex; position: relative; align-items: center; margin-left: auto; } @media (max-width: 757px) { .jss24 { top: 100%; right: 0; display: none; padding: 1.8rem; position: absolute; border-top: 1px solid #ccc; box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); -moz-box-shadow: 0px 5px 4px rgba(0,0,0,0.2); background-color: #fff; -webkit-box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); } } @media (max-width: 400px) { .jss24 { left: 0; } } @media (max-width: 757px) { .jss24.visible { display: block; } } .jss25 { color: #666; display: block; font-size: 18px; text-decoration: unset; } .jss25:hover { color: #004777; text-decoration: underline; } .jss25:focus { color: #000; outline: transparent solid 0.25rem; box-shadow: rgb(255 221 102) 0px 0.25rem 0px 0px, rgb(255 221 102) 0px -0.25rem 0px 0px; text-decoration: none; background-color: rgb(255, 221, 102); } .jss26 { top: 100%; right: 0; width: 600px; display: none; padding: 20px 30px; position: absolute; border-top: 2px solid #00557f; box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); text-align: center; -moz-box-shadow: 0px 5px 4px rgba(0,0,0,0.2); background-color: #fff; -webkit-box-shadow: 0px 5px 4px rgb(0 0 0 / 20%); } @media (max-width: 757px) { .jss26 { display: none; } } .jss27 { top: 50%; color: #2c3841; right: 1.8rem; width: 32px; border: none; bottom: 0; cursor: pointer; height: 32px; display: flex; position: absolute; transform: translateY(-50%); align-items: center; justify-content: center; background-color: transparent; } @media (min-width: 757px) { .jss27 { right: 10px; } } .jss27:hover { opacity: 0.5; } .jss27:focus { outline: .25rem solid #fd6; background-color: #fff; } @media (max-width: 757px) { .jss28 { width: 100%; } } @media (min-width: 757px) { .jss28:focus-within #predictive-results.visible { display: block; } } @media (min-width: 757px) { .jss29 { padding: 10px 10px; position: relative; margin-right: -10px; } .jss29.has-search-term:focus-within { box-shadow: 0 0 2px rgb(0 0 0 / 20%); -moz-box-shadow: 0 0 2px rgba(0,0,0,0.2); background-image: linear-gradient(to bottom,#e4e9ec 0%,#fff 100%); -webkit-box-shadow: 0 0 2px rgb(0 0 0 / 20%); } } .jss30 { width: 210px; border: 2px solid #E4E9EC; display: block; padding: 5px 32px 4px 9px; min-height: 31px; background-color: #fff; } .jss30:focus { outline: .25rem solid #fd6; background-color: #fff; } .jss30::-webkit-search-cancel-button, .jss30::-webkit-search-decoration, .jss30 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12.5-45.3 0L330.7 376c-34.4 25.2-76.8 40-122.7 40C93.1 416 0 322.9 0 208S93.1 0 208 0S416 93.1 416 208zM208 352a144 144 0 1 0 0-288 144 144 0 1 0 0 288z"></path></svg></button></form></div></div></div></div></div></header><main id="main-content"><article aria-labelledby="servicePageHeaderTitle"><header aria-labelledby="servicePageHeaderTitle" class="pt-10 text-jiscMineShaft bg-jiscWhite" data-testid="service-page-header"><div class="box-border max-w-screen-md px-4 mx-auto sm:px-6"><h1 class="mt-[unset] mb-6 font-sans text-[2.5rem] font-normal antialiased leading-[3.5rem] sm:text-[2.75rem] md:text-[3rem] md:leading-[4rem]" id="servicePageHeaderTitle">CSIRT</h1><div class="sm:grid sm:grid-cols-2 sm:gap-x-4"><p class="mt-6 mb-[unset] font-sans text-[1.25rem] font-normal antialiased leading-[2rem] sm:w-1/2 sm:min-w-full sm:mt-[unset]">Safeguarding your current and future computer security, with a primary function to monitor and resolve any security incidents.</p><div class="mt-6 sm:w-1/2 sm:min-w-full sm:mt-[unset]" data-testid="service-page-header-call-to-action-panel"><p class="p-6 my-[unset] font-sans text-[1.25rem] font-normal text-jiscWhite antialiased leading-[2rem] bg-jiscBrandGreen-main sm:mr-8 sm:text-[1.5rem]"><a class="flex shrink-0 text-jiscWhite underline visited:text-jiscAlto focus:text-jiscBlack focus:bg-jiscDandelion focus:outline focus:outline-4 focus:outline-transparent focus:no-underline focus:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:text-jiscAlto active:text-jiscWhite focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none focus:active:underline focus:active:bg-transparent focus:active:shadow-none" data-testid="service-page-header-primary-call-to-action" href="http://web.archive.org/web/20230601151838/tel:0300 999 2340">0300 999 2340 (Hours: 08:00 to 18:00 Monday to Friday)</a></p><div class="px-6 pt-2 pb-6 text-jiscWhite bg-jiscMineShaft sm:mr-8" data-testid="service-page-header-secondary-calls-to-action"><ul class="pl-[unset] my-[unset] font-sans text-[1rem] font-normal antialiased leading-[1.5rem] list-none"><li class="mt-4" data-testid="service-page-header-secondary-call-to-action"><a class="flex text-jiscWhite underline visited:text-jiscAlto focus:text-jiscBlack focus:bg-jiscDandelion focus:outline focus:outline-4 focus:outline-transparent focus:no-underline focus:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:text-jiscAlto active:text-jiscWhite focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none focus:active:underline focus:active:bg-transparent focus:active:shadow-none" href="http://web.archive.org/web/20230601151838/mailto:irt@jisc.ac.uk"><span class="shrink-0 min-w-[2rem] mr-4 text-[1.25rem] text-center"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="envelope" class="svg-inline--fa fa-envelope " role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M48 64C21.5 64 0 85.5 0 112c0 15.1 7.1 29.3 19.2 38.4L236.8 313.6c11.4 8.5 27 8.5 38.4 0L492.8 150.4c12.1-9.1 19.2-23.3 19.2-38.4c0-26.5-21.5-48-48-48H48zM0 176V384c0 35.3 28.7 64 64 64H448c35.3 0 64-28.7 64-64V176L294.4 339.2c-22.8 17.1-54 17.1-76.8 0L0 176z"></path></svg></span><span class="break-all">irt@jisc.ac.uk</span></a></li><li class="mt-4" data-testid="service-page-header-secondary-call-to-action"><a class="flex text-jiscWhite underline visited:text-jiscAlto focus:text-jiscBlack focus:bg-jiscDandelion focus:outline focus:outline-4 focus:outline-transparent focus:no-underline focus:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:text-jiscAlto active:text-jiscWhite focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none focus:active:underline focus:active:bg-transparent focus:active:shadow-none" href="http://web.archive.org/web/20230601151838/https://repository.jisc.ac.uk/8837/1/jisc-cyber-security-incident-response-team-csirt-rfc-2350.pdf"><span class="shrink-0 min-w-[2rem] mr-4 text-[1.25rem] text-center"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="file-pdf" class="svg-inline--fa fa-file-pdf " role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M0 64C0 28.7 28.7 0 64 0H224V128c0 17.7 14.3 32 32 32H384V304H176c-35.3 0-64 28.7-64 64V512H64c-35.3 0-64-28.7-64-64V64zm384 64H256V0L384 128zM176 352h32c30.9 0 56 25.1 56 56s-25.1 56-56 56H192v32c0 8.8-7.2 16-16 16s-16-7.2-16-16V448 368c0-8.8 7.2-16 16-16zm32 80c13.3 0 24-10.7 24-24s-10.7-24-24-24H192v48h16zm96-80h32c26.5 0 48 21.5 48 48v64c0 26.5-21.5 48-48 48H304c-8.8 0-16-7.2-16-16V368c0-8.8 7.2-16 16-16zm32 128c8.8 0 16-7.2 16-16V400c0-8.8-7.2-16-16-16H320v96h16zm80-112c0-8.8 7.2-16 16-16h48c8.8 0 16 7.2 16 16s-7.2 16-16 16H448v32h32c8.8 0 16 7.2 16 16s-7.2 16-16 16H448v48c0 8.8-7.2 16-16 16s-16-7.2-16-16V432 368z"></path></svg></span><span>Download the CSIRT RFC 2350 (pdf)</span></a></li><li class="mt-4" data-testid="service-page-header-secondary-call-to-action"><a class="flex text-jiscWhite underline visited:text-jiscAlto focus:text-jiscBlack focus:bg-jiscDandelion focus:outline focus:outline-4 focus:outline-transparent focus:no-underline focus:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:text-jiscAlto active:text-jiscWhite focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none focus:active:underline focus:active:bg-transparent focus:active:shadow-none" href="http://web.archive.org/web/20230601151838/https://www.jisc.ac.uk/csirt#service-level"><span class="shrink-0 min-w-[2rem] mr-4 text-[1.25rem] text-center"><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="arrow-up-right-from-square" class="svg-inline--fa fa-arrow-up-right-from-square " role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M320 0c-17.7 0-32 14.3-32 32s14.3 32 32 32h82.7L201.4 265.4c-12.5 12.5-12.5 32.8 0 45.3s32.8 12.5 45.3 0L448 109.3V192c0 17.7 14.3 32 32 32s32-14.3 32-32V32c0-17.7-14.3-32-32-32H320zM80 32C35.8 32 0 67.8 0 112V432c0 44.2 35.8 80 80 80H400c44.2 0 80-35.8 80-80V320c0-17.7-14.3-32-32-32s-32 14.3-32 32V432c0 8.8-7.2 16-16 16H80c-8.8 0-16-7.2-16-16V112c0-8.8 7.2-16 16-16H192c17.7 0 32-14.3 32-32s-14.3-32-32-32H80z"></path></svg></span><span>Read the service level description</span></a></li></ul></div></div></div></div></header><div class=" clearfix pt-10 pb-10 bg-jiscWhite " data-testid="content-area"><div class="box-border max-w-screen-md px-4 mx-auto md:px-6"><div class="box-border flex w-[calc(100%+1rem)] -mx-2"><div class="box-border hidden px-2 sm:block sm:w-1/12" data-testid="replace-material-ui-hidden--1/12@sm"></div><div class="box-border px-2 sm:w-10/12"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mb-6 |"><p data-block-key="c3x61"></p><p data-block-key="cmidm">Our mission is to create a secure environment to conduct your online activities. Our primary function is to monitor and resolve any security incidents that occur on the network, with specialists tracking a range of platforms, including Unix, Linux and Windows.</p><p data-block-key="7h74c">We work closely with our community to detect, report and investigate incidents that pose a threat to the security of our members' information systems. We also investigate other forms of network abuse such as spam and copyright infringement.</p></div><section><div class="box-border flex justify-end w-full max-w-screen-lg px-0 mx-auto"><div style="border-color:#333" class="grid border-y-0 border-l-0 border-r-6 border-solid w-full sm:w-10/12 md:w-10/12 lg:w-10/12 bg-[#E4EAEC]" data-testid="pull_quote"><div class="px-8 font-sans lg:max-w-xl"><div class=" prose max-w-full py-8 font-sans antialiased prose-a:font-normal prose-a:underline visited:prose-a:text-jiscPurple focus:prose-a:text-jiscBlack focus:prose-a:no-underline focus:prose-a:bg-jiscDandelion focus:prose-a:outline-transparent focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] hover:prose-a:text-jiscRegalBlue active:prose-a:text-jiscBlack prose-h2:mt-10 prose-h2:mb-6 prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] first:prose-h2:mt-[unset] last:prose-h2:mb-[unset] prose-strong:prose-h2:font-bold prose-h3:mt-10 prose-h3:mb-6 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] first:prose-h3:mt-[unset] last:prose-h3:mb-[unset] prose-h4:mt-10 prose-h4:mb-6 prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] first:prose-h4:mt-[unset] last:prose-h4:mb-[unset] prose-li:pl-2 prose-li:mt-2 prose-li:mb-[unset] prose-li:text-[1.25rem] prose-li:font-normal prose-li:leading-[2rem] prose-ol:pl-8 prose-ol:my-6 first:prose-ol:mt-[unset] last:prose-ol:mb-[unset] prose-p:my-6 prose-p:text-[1.8rem] prose-p:font-normal prose-p:leading-[2rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] prose-blockquote:not-italic prose-blockquote:m-0 prose-blockquote:p-0 prose-ul:pl-8 prose-ul:my-6 first:prose-ul:mt-[unset] last:prose-ul:mb-[unset] prose-headings:text-[unset] marker:marker-[inherit] prose-p:text-jiscMineShaft | prose-text-jiscMineShaft | marker:text-jiscMineShaft | prose-blockquote:text-jiscMineShaft | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft "><div class="pull-quote-content"><p data-block-key="goq6b"></p><p data-block-key="f30os">鈥淲hen faced with a complex and time-critical incident, Jisc provided the highest level of professionalism, responsiveness and technical expertise. The information was shared and presented in such a way that even non-ICT experts were able to engage with the work being done. "聽</p><p data-block-key="e5ma7">Vice-principal, Northampton College</p></div></div></div></div></div></section><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mt-6 mb-6 |"><p data-block-key="c3x61"></p><p data-block-key="17c9r">Due to the geographical scope of incidents, we assist national and international law enforcement agencies in their investigations, connecting them to our trusted contacts within the community.</p><p data-block-key="ak23t">Information security threats are not limited to particular networks or national boundaries, and we work with other CSIRTs (computer security incident response teams) across the UK, Europe and the rest of the world to manage and resolve incidents. We have built strong relationships with other security researchers and sources of security reports to ensure we provide you with a fast and effective response.</p><h2 id="features-f3ss6" data-block-key="f3ss6">Features</h2><p data-block-key="avm6r">Our service includes:聽</p><ul><li data-block-key="crfl9">Centralised coordination of reported security incidents</li><li data-block-key="d05rj">Monitoring and mitigation of denial of service (DoS) attacks</li><li data-block-key="fn15p">Improve technical awareness and engage in security discussions via Twitter, webinars and events</li><li data-block-key="o542">Security activity statistics available online</li><li data-block-key="cd5li">One-to-one advice on security systems and recovery from compromise</li><li data-block-key="6t39r">Incident management</li><li data-block-key="1d7r9">Unlimited access to a knowledge base of security information</li><li data-block-key="ej3cn">Access to a number of channels of communication for the latest security news, trends and technical information</li><li data-block-key="79va5">Regular, synthesised vulnerability alerts</li></ul><h2 id="eligibility-768gr" data-block-key="768gr">Eligibility</h2><p data-block-key="cnmh">This service is freely available to all Janet-connected institutions.</p><p data-block-key="esb80">Use of this service is subject to adherence to the:</p><ul><li data-block-key="7scnb"><a href="http://web.archive.org/web/20230601151838/https://community.jisc.ac.uk/library/network-and-technology-policies/janet-network-connection-policy">Janet Network connection policy</a></li><li data-block-key="6iuq5"><a href="http://web.archive.org/web/20230601151838/https://community.jisc.ac.uk/library/acceptable-use-policy">Acceptable use policy</a></li><li data-block-key="bfrvt"><a href="http://web.archive.org/web/20230601151838/https://community.jisc.ac.uk/library/janet-policies/security-policy">Security policy</a></li></ul></div><div class="pt-10 px-8 pb-10 mt-10 mb-10 text-jiscMineShaft bg-jiscConcrete " data-testid="boxed-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><h2 id="ransomware-incident-response-workshop-b4tys" data-block-key="b4tys">Ransomware incident response workshop</h2><p data-block-key="2g8g3">Test your infrastructure, policies and procedures with a realistic simulated incident.</p><p data-block-key="6rq0s"><a href="http://web.archive.org/web/20230601151838/https://beta.jisc.ac.uk/training/ransomware-incident-response-workshop">Find out more about the workshop</a>.</p></div></div><section class="mt-10 mb-10 border-t-jiscAlto border-t-[.0625rem] border-r-0 border-b-0 border-l-0 border-solid" data-testid="expandable-group"><details class=" border-t-0 border-b-jiscAlto border-b-[.0625rem] border-x-0 border-solid" data-testid="expandable-block-4-expandable-1"><summary class="underline list-none cursor-pointer expandable-summary text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-jiscConcrete focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue hover:text-jiscRegalBlue active:text-jiscBlack" data-testid="expandable-block-4-expandable-1-summary"><h3 class="flex items-center p-4 my-[unset] font-sans text-[1rem] antialiased font-normal leading-[1.5rem]" data-testid="expandable-block-4-expandable-1-heading-element"><span class="grow" data-testid="expandable-block-4-expandable-1-heading-content">Support</span><span class="ml-2 shrink-0 sm:ml-4" data-testid="expandable-block-4-expandable-1-trigger-icon"><span aria-hidden="true" class="text-[.875rem]">Show</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down ml-2" role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></h3></summary><div class="px-4 mt-2 mb-6" data-testid="expandable-block-4-expandable-1-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><p data-block-key="vrze2"></p><ul><li data-block-key="5ku4r">Read our聽<a href="http://web.archive.org/web/20230601151838/https://community.jisc.ac.uk/library/janet-services-documentation/security-advice">five simple steps to securing your network</a></li><li data-block-key="cliie"><a href="http://web.archive.org/web/20230601151838/https://community.jisc.ac.uk/library/janet-services-documentation/technical-advice">Technical advice and dealing with online threats</a></li><li data-block-key="1p74m"><a href="http://web.archive.org/web/20230601151838/https://www.jisc.ac.uk/forms/reporting-abuse-form">Reporting abuse</a></li><li data-block-key="7hvot"><a href="http://web.archive.org/web/20230601151838/https://community.jisc.ac.uk/library/janet-services-documentation/janet-security-contact">Your role as a聽security contact</a></li><li data-block-key="2nv0e"><a href="http://web.archive.org/web/20230601151838/https://community.jisc.ac.uk/library/janet-services-documentation/csirt-team-members">Meet the Jisc聽CSIRT team</a></li></ul></div></div></details><details class=" border-t-0 border-b-jiscAlto border-b-[.0625rem] border-x-0 border-solid" data-testid="expandable-block-4-expandable-2"><summary class="underline list-none cursor-pointer expandable-summary text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-jiscConcrete focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue hover:text-jiscRegalBlue active:text-jiscBlack" data-testid="expandable-block-4-expandable-2-summary"><h3 class="flex items-center p-4 my-[unset] font-sans text-[1rem] antialiased font-normal leading-[1.5rem]" data-testid="expandable-block-4-expandable-2-heading-element"><span class="grow" data-testid="expandable-block-4-expandable-2-heading-content">Related info</span><span class="ml-2 shrink-0 sm:ml-4" data-testid="expandable-block-4-expandable-2-trigger-icon"><span aria-hidden="true" class="text-[.875rem]">Show</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down ml-2" role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></h3></summary><div class="px-4 mt-2 mb-6" data-testid="expandable-block-4-expandable-2-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><p data-block-key="w4ysm"></p><h4 data-block-key="7j1gb">Netflow and data protection</h4><p data-block-key="925u1">We process data that has been collected on various routers on the Janet Network. This information is considered valuable for the following tasks: research, security incident response, network operations and planning. <a href="http://web.archive.org/web/20230601151838/http://community.jisc.ac.uk/library/janet-services-documentation/janet-csirt-use-netflow-data">Read聽more information about聽how the data is collected and processed</a>.</p><h4 data-block-key="1b28n">Keeping logs of network activity</h4><p data-block-key="fr326">It's essential to monitor usage of the Janet connection to ensure we're on top of potential security incidents.聽<a href="http://web.archive.org/web/20230601151838/http://community.jisc.ac.uk/library/janet-services-documentation/logging-network-activity">Find out聽more about聽logging network activity聽and and how you can get involved</a>.</p><p data-block-key="67tur">Groups and organisations we work with:</p><ul><li data-block-key="2ghtl"><a href="http://web.archive.org/web/20230601151838/http://www.terena.org/activities/tf-csirt/">TF-CSIRT</a><br/>TF-CSIRT is a task force that promotes collaboration between CSIRTs at the European level, and liaises with similar groups in other regions.</li><li data-block-key="3nl2e"><a href="http://web.archive.org/web/20230601151838/http://www.first.org/">FIRST</a><br/>FIRST brings together a variety of computer security incident response teams from government, commercial, and educational organisations.</li><li data-block-key="dqeeb"><a href="http://web.archive.org/web/20230601151838/http://www.trusted-introducer.org/">Trusted Introducer</a><br/>Trusted Introducer is the backbone of the security and incident response team community in Europe.</li></ul></div></div></details><details class=" border-t-0 border-b-jiscAlto border-b-[.0625rem] border-x-0 border-solid" data-testid="expandable-block-4-expandable-3"><summary class="underline list-none cursor-pointer expandable-summary text-jiscBahamaBlue webkit-details-marker-hidden focus:text-jiscBlack focus:no-underline focus:bg-jiscDandelion focus:outline-transparent focus:outline focus:outline-4 focus-not-focus-visible-text-jiscBahamaBlue focus-not-focus-visible-underline focus-not-focus-visible-bg-jiscConcrete focus-not-focus-visible-outline-0 focus-not-focus-visible-hover-text-jiscRegalBlue hover:text-jiscRegalBlue active:text-jiscBlack" data-testid="expandable-block-4-expandable-3-summary"><h3 class="flex items-center p-4 my-[unset] font-sans text-[1rem] antialiased font-normal leading-[1.5rem]" data-testid="expandable-block-4-expandable-3-heading-element"><span class="grow" data-testid="expandable-block-4-expandable-3-heading-content">Service level description</span><span class="ml-2 shrink-0 sm:ml-4" data-testid="expandable-block-4-expandable-3-trigger-icon"><span aria-hidden="true" class="text-[.875rem]">Show</span><svg aria-hidden="true" focusable="false" data-prefix="fas" data-icon="chevron-down" class="svg-inline--fa fa-chevron-down ml-2" role="img" xmlns="http://www.w3.org/2000/svg" viewbox="0 0 512 512"><path fill="currentColor" d="M233.4 406.6c12.5 12.5 32.8 12.5 45.3 0l192-192c12.5-12.5 12.5-32.8 0-45.3s-32.8-12.5-45.3 0L256 338.7 86.6 169.4c-12.5-12.5-32.8-12.5-45.3 0s-12.5 32.8 0 45.3l192 192z"></path></svg></span></h3></summary><div class="px-4 mt-2 mb-6" data-testid="expandable-block-4-expandable-3-content"><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | |"><p data-block-key="w4ysm"></p><h4 data-block-key="8pbhn">Service description</h4><p data-block-key="3mtbb">A service to safeguard the current and future Janet Network security (steering the security policies for all Janet Network connections) and Jisc members.</p><p data-block-key="n7a7">The primary function is to monitor, co-ordinate and resolve any security incidents that occur on the Janet Network.</p><h4 data-block-key="64d80">Hours of service</h4><p data-block-key="cu0h3">The full service is available during 08:00 and 18:00, Mondays to Fridays.</p><p data-block-key="7fnu5">Outside of the above service period, an on-call service is available from 18:00 to midnight, Mondays to Fridays and from 09:00 to 17:00, Saturday and Sundays.</p><p data-block-key="8es00">Service is available on Christmas and New Year鈥檚 Day via the call-out process.</p><p data-block-key="bhnuo">PGP/GPG:聽0x41A8A66E4EC70D66<br/>Key fingerprint:聽5B79 575F 400D AA85 0BC4 89CE 41A8 A66E 4EC7 0D66</p><h4 data-block-key="1o836">Security</h4><p data-block-key="4jeif">Organisations must ensure they understand and adhere聽to the聽<a href="http://web.archive.org/web/20230601151838/https://community.jisc.ac.uk/library/janet-policies/security-policy">security policy</a>.</p><h4 data-block-key="48l6o">Your聽responsibilities</h4><p data-block-key="e6rfl">You are responsible on an ongoing basis for ensuring the contact details, notified to Janet Network CSIRT or Jisc service desk of a suitable representative from within your organisation, are kept up to date and any changes in responsibility promptly notified.</p><p data-block-key="5jpn9">You must ensure that emails from CSIRT are acknowledged聽within a time frame commensurate with the importance of the issue.</p><p data-block-key="44ulj">For guidance:</p><ul><li data-block-key="49mg">Urgent issues should be responded to within one hour</li><li data-block-key="86bkn">Non-urgent, but otherwise important issues, within two business days</li><li data-block-key="9uu42">Less urgent issues, within five business days, as defined in SLD definitions</li></ul><h4 data-block-key="9rafn">Charges</h4><p data-block-key="9u4tv">This service is centrally-funded.</p><h4 data-block-key="fofm9">Request for service</h4><p data-block-key="5a4ue">Request this service by contacting CSIRT directly on tel: 0300 999 2340 or via email: irt@jisc.ac.uk, or via the service desk on tel: 0300 300 2212 or via email: <a href="http://web.archive.org/web/20230601151838/mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p><h4 data-block-key="4nr37">Service delivery time</h4><p data-block-key="703r6">During the full service period, an initial response will be given within one hour.</p><p data-block-key="fc5dp">During the on-call service period, an initial response will be given within two hours.</p><h4 data-block-key="4fbkj">Terms and conditions</h4><p data-block-key="39gpv">Please ensure your organisation understands and adheres to our <a href="http://web.archive.org/web/20230601151838/https://community.jisc.ac.uk/library/janet-policies/terms-provision-janet-service">terms and conditions</a>.</p><h4 data-block-key="46rfs">Escalation</h4><p data-block-key="niu8">If you are experiencing an issue with the service聽and wish to escalate the issue within Janet, please contact us via the service聽desk on tel: 0300 300 2212 or via email: <a href="http://web.archive.org/web/20230601151838/mailto:help@jisc.ac.uk">help@jisc.ac.uk</a>.</p></div></div></details></section><div class=" clearfix | prose | antialiased | font-sans | max-w-full | prose-h2:text-[2rem] prose-h2:font-normal prose-h2:leading-[3.0rem] prose-h2:sm:text-[2.25rem] prose-h2:md:text-[2.5rem] prose-h2:md:leading-[3.5rem] | prose-h2:mt-10 prose-h2:mb-6 first:prose-h2:mt-0 last:prose-h2:mb-0 prose-h3:text-[1.5rem] prose-h3:font-medium prose-h3:leading-[2rem] first:prose-h3:mt-0 last:prose-h3:mb-0 prose-h3:mt-10 prose-h3:mb-6 prose-h3:sm:text-[1.75rem] prose-h3:sm:leading-[2.5rem] prose-h3:md:text-[2rem] prose-h3:md:leading-[3rem] | prose-h4:text-[1.25rem] prose-h4:font-normal prose-h4:leading-[2rem] first:prose-h4:mt-0 last:prose-h4:mb-0 prose-h4:mt-10 prose-h4:mb-6 prose-h4:md:text-[1.5rem] prose-h4:md:leading-[2rem] | prose-h5:text-[1rem] prose-h5:font-medium prose-h5:leading-[1.5rem] prose-h5:mt-10 prose-h5:mb-6 first:prose-h5:mt-[unset] last:prose-h5:mb-[unset] prose-h5:md:text-[1.25rem] prose-h5:md:leading-[2rem] prose-h6:text-[1rem] prose-h6:font-semibold prose-h6:leading-[1.5rem] prose-h6:mt-10 prose-h6:mb-6 first:prose-h6:mt-[unset] last:prose-h6:mb-[unset] prose-p:my-6 prose-p:text-[1rem] prose-p:font-normal prose-p:leading-[1.5rem] first:prose-p:mt-[unset] last:prose-p:mb-[unset] empty:first:prose-p:-mt-6 prose-blockquote:my-[unset] prose-blockquote:ml-6 prose-blockquote:text-[1rem] prose-blockquote:not-italic prose-blockquote:font-normal prose-blockquote:leading-[1.5rem] prose-blockquote:border-solid prose-blockquote:border-0 prose-blockquote:border-l-[.0625rem] prose-p:prose-blockquote:py-3 before:prose-p:prose-blockquote:content-[unset] after:prose-p:prose-blockquote:content-[unset] prose-li:text-[1rem] prose-li:font-normal prose-li:leading-[1.5rem] | first:prose-li:mt-2 prose-li:pl-2 | first:prose-ol:mt-0 last:prose-ol:mb-0 prose-ol:my-6 prose-ol:pl-8 prose-ol:leading-[1.5rem] | first:prose-ul:mt-0 last:prose-ul:mb-0 prose-ul:my-6 prose-ul:pl-8 prose-ul:leading-[1.5rem] | prose-table:leading-[1.5rem] | prose-table:mt-[unset] prose-table:mb-[unset] | prose-table:border-collapse | prose-p:prose-td:text-[0.875rem] | prose-p:prose-th:text-[0.875rem] | prose-li:prose-th:text-[0.875rem] | prose-li:prose-td:text-[0.875rem] | prose-td:border-solid prose-td:border-l-[0rem] prose-td:border-r-[0rem] prose-td:border-jiscAlto | prose-td:border-b-[0.0625rem] prose-td:border-t-[0.0625rem] | prose-td:p-4 prose-td:align-middle prose-td:leading-[1.5rem]| prose-th:border-solid prose-th:border-l-[0rem] prose-th:border-r-[0rem] prose-th:border-jiscAlto | prose-th:border-b-[0.0625rem] prose-th:border-t-[0.0625rem] prose-th:border-b-jiscAlto prose-th:border-t-jiscAlto | prose-th:p-4 prose-th:align-middle prose-th:leading-[1.5rem] | prose-th:font-medium | prose-tr:border-b-jiscAlto prose-tr:border-t-jiscAlto | prose-img:block prose-img:max-w-full prose-img:h-auto prose-img:my-6 prose-img:leading-none | prose-a:font-normal prose-a:text-jiscBahamaBlue prose-a:underline | visited:prose-a:text-jiscPurple | focus:prose-a:text-jiscBlack focus:prose-a:bg-jiscDandelion focus:prose-a:outline focus:prose-a:outline-4 focus:prose-a:outline-transparent focus:prose-a:no-underline focus:prose-a:shadow-[0_.25rem_0_0_#fd6,_0_-.25rem_0_0_#fd6] | hover:prose-a:text-jiscRegalBlue | active:prose-a:text-jiscBlack | focus:active:prose-a:underline focus:active:prose-a:bg-transparent focus:active:prose-a:shadow-none | prose-strong:prose-a:text-jiscBahamaBlue | prose-strong:visited:prose-a:text-jiscPurple | prose-strong:focus:prose-a:text-jiscBlack | prose-strong:hover:prose-a:text-jiscRegalBlue | prose-strong:active:prose-a:text-jiscBlack || prose-blockquote:border-l-jiscAlto || marker:text-jiscMineShaft | prose-blockquote:text-jiscDoveGrey | prose-headings:text-jiscMineShaft | prose-li:text-jiscMineShaft | prose-ol:text-jiscMineShaft | prose-p:text-jiscMineShaft | prose-strong:text-jiscMineShaft | prose-table:text-jiscMineShaft | prose-ul:text-jiscMineShaft | | mt-6 |"><p data-block-key="c3x61"></p><h2 id="iso-certification-f4lng" data-block-key="f4lng">ISO certification</h2><p data-block-key="ai630">This service is included within the scope of our聽ISO9001 and ISO27001 certificates.</p><p data-block-key="36u88"><a href="http://web.archive.org/web/20230601151838/https://www.jisc.ac.uk/about/certification">Read more about International Organisation for Standardisation (ISO) standards and view Jisc certificates</a>.</p><p data-block-key="39vqj"></p><img alt="ISO 9001 UKAS logo" class="richtext-image left" height="130" src="http://web.archive.org/web/20230601151838im_/https://jisc-ac-uk-static-assets-prod.s3.amazonaws.com/media/images/iso9001ukas-logo.width-500.jpg" width="200"/><p data-block-key="512b8"></p><img alt="ISO/IEC 27001 UKAS logo" class="richtext-image left" height="130" src="http://web.archive.org/web/20230601151838im_/https://jisc-ac-uk-static-assets-prod.s3.amazonaws.com/media/images/isoiec27001ukas-logo.width-500.jpg" width="200"/><p data-block-key="85ccm"></p></div></div></div></div></div></article></main><footer aria-labelledby="site-footer" 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id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"path":["csirt"],"pageData":{"id":335,"meta":{"type":"base.ServicePage","detail_url":"http://web.archive.org/web/20230601151838/http://backend:8000/api/v2/pages/335/","html_url":"http://web.archive.org/web/20230601151838/https://beta.jisc.ac.uk/csirt/","slug":"csirt","show_in_menus":true,"seo_title":"CSIRT","search_description":"Safeguarding your current and future computer security, with a primary function to monitor and resolve any security incidents.","first_published_at":"2023-02-13T11:18:40.707770Z","alias_of":null,"parent":{"id":581,"meta":{"type":"base.ProductFamilyPage","detail_url":"http://web.archive.org/web/20230601151838/http://backend:8000/api/v2/pages/581/","html_url":"http://web.archive.org/web/20230601151838/https://beta.jisc.ac.uk/cyber-security/"},"title":"Cyber security"}},"title":"CSIRT","categories":[{"id":3,"name":"Cyber 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phishing","nested_pages":[]},{"id":348,"path":"/web-filtering-and-monitoring-framework/","slug":"web-filtering-and-monitoring-framework","name":"Web filtering and monitoring framework","override_nav_menu_name":"","nested_pages":[]},{"id":417,"path":"/vulnerability-assessment-service-and-tools-supply-framework/","slug":"vulnerability-assessment-service-and-tools-supply-framework","name":"Vulnerability assessment service and tools supply framework","override_nav_menu_name":"Vulnerability assessment service","nested_pages":[]}],"open_graph_image":null,"open_graph_image_alt":"","page_body":[{"type":"content_block","value":"\u003cp data-block-key=\"c3x61\"\u003e\u003c/p\u003e\u003cp data-block-key=\"cmidm\"\u003eOur mission is to create a secure environment to conduct your online activities. Our primary function is to monitor and resolve any security incidents that occur on the network, with specialists tracking a range of platforms, including Unix, Linux and Windows.\u003c/p\u003e\u003cp data-block-key=\"7h74c\"\u003eWe work closely with our community to detect, report and investigate incidents that pose a threat to the security of our members\u0026#x27; information systems. We also investigate other forms of network abuse such as spam and copyright infringement.\u003c/p\u003e","id":"47798374-c7fd-41e9-8808-c32e18801771"},{"type":"pull_quote","value":{"text_colour":"","side_bar_colour":"","quote":"\u003cp data-block-key=\"goq6b\"\u003e\u003c/p\u003e\u003cp data-block-key=\"f30os\"\u003e鈥淲hen faced with a complex and time-critical incident, Jisc provided the highest level of professionalism, responsiveness and technical expertise. The information was shared and presented in such a way that even non-ICT experts were able to engage with the work being done. \u0026quot;聽\u003c/p\u003e\u003cp data-block-key=\"e5ma7\"\u003eVice-principal, Northampton College\u003c/p\u003e"},"id":"98691557-6812-44dc-8a4b-cd2c13bef9d6"},{"type":"content_block","value":"\u003cp data-block-key=\"c3x61\"\u003e\u003c/p\u003e\u003cp data-block-key=\"17c9r\"\u003eDue to the geographical scope of incidents, we assist national and international law enforcement agencies in their investigations, connecting them to our trusted contacts within the community.\u003c/p\u003e\u003cp data-block-key=\"ak23t\"\u003eInformation security threats are not limited to particular networks or national boundaries, and we work with other CSIRTs (computer security incident response teams) across the UK, Europe and the rest of the world to manage and resolve incidents. We have built strong relationships with other security researchers and sources of security reports to ensure we provide you with a fast and effective response.\u003c/p\u003e\u003ch2 id=\"features-f3ss6\" data-block-key=\"f3ss6\"\u003eFeatures\u003c/h2\u003e\u003cp data-block-key=\"avm6r\"\u003eOur service includes:聽\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"crfl9\"\u003eCentralised coordination of reported security incidents\u003c/li\u003e\u003cli data-block-key=\"d05rj\"\u003eMonitoring and mitigation of denial of service (DoS) attacks\u003c/li\u003e\u003cli data-block-key=\"fn15p\"\u003eImprove technical awareness and engage in security discussions via Twitter, webinars and events\u003c/li\u003e\u003cli data-block-key=\"o542\"\u003eSecurity activity statistics available online\u003c/li\u003e\u003cli data-block-key=\"cd5li\"\u003eOne-to-one advice on security systems and recovery from compromise\u003c/li\u003e\u003cli data-block-key=\"6t39r\"\u003eIncident management\u003c/li\u003e\u003cli data-block-key=\"1d7r9\"\u003eUnlimited access to a knowledge base of security information\u003c/li\u003e\u003cli data-block-key=\"ej3cn\"\u003eAccess to a number of channels of communication for the latest security news, trends and technical information\u003c/li\u003e\u003cli data-block-key=\"79va5\"\u003eRegular, synthesised vulnerability alerts\u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"eligibility-768gr\" data-block-key=\"768gr\"\u003eEligibility\u003c/h2\u003e\u003cp data-block-key=\"cnmh\"\u003eThis service is freely available to all Janet-connected institutions.\u003c/p\u003e\u003cp data-block-key=\"esb80\"\u003eUse of this service is subject to adherence to the:\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"7scnb\"\u003e\u003ca href=\"https://community.jisc.ac.uk/library/network-and-technology-policies/janet-network-connection-policy\"\u003eJanet Network connection policy\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"6iuq5\"\u003e\u003ca href=\"https://community.jisc.ac.uk/library/acceptable-use-policy\"\u003eAcceptable use policy\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"bfrvt\"\u003e\u003ca href=\"https://community.jisc.ac.uk/library/janet-policies/security-policy\"\u003eSecurity policy\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e","id":"44463164-0064-4051-a3f7-da5a9dd9606a"},{"type":"boxed_content","value":{"background_option":"light","custom_background_colour":"","content":"\u003ch2 id=\"ransomware-incident-response-workshop-b4tys\" data-block-key=\"b4tys\"\u003eRansomware incident response workshop\u003c/h2\u003e\u003cp data-block-key=\"2g8g3\"\u003eTest your infrastructure, policies and procedures with a realistic simulated incident.\u003c/p\u003e\u003cp data-block-key=\"6rq0s\"\u003e\u003ca href=\"https://beta.jisc.ac.uk/training/ransomware-incident-response-workshop\"\u003eFind out more about the workshop\u003c/a\u003e.\u003c/p\u003e"},"id":"ae1f0c28-7417-41de-830e-43b109327b3e"},{"type":"expandable_content","value":{"expandable_heading_element":"h3","expandables":[{"heading":"Support","content":"\u003cp data-block-key=\"vrze2\"\u003e\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"5ku4r\"\u003eRead our聽\u003ca href=\"https://community.jisc.ac.uk/library/janet-services-documentation/security-advice\"\u003efive simple steps to securing your network\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"cliie\"\u003e\u003ca href=\"https://community.jisc.ac.uk/library/janet-services-documentation/technical-advice\"\u003eTechnical advice and dealing with online threats\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"1p74m\"\u003e\u003ca href=\"https://www.jisc.ac.uk/forms/reporting-abuse-form\"\u003eReporting abuse\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"7hvot\"\u003e\u003ca href=\"https://community.jisc.ac.uk/library/janet-services-documentation/janet-security-contact\"\u003eYour role as a聽security contact\u003c/a\u003e\u003c/li\u003e\u003cli data-block-key=\"2nv0e\"\u003e\u003ca href=\"https://community.jisc.ac.uk/library/janet-services-documentation/csirt-team-members\"\u003eMeet the Jisc聽CSIRT team\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e"},{"heading":"Related info","content":"\u003cp data-block-key=\"w4ysm\"\u003e\u003c/p\u003e\u003ch4 data-block-key=\"7j1gb\"\u003eNetflow and data protection\u003c/h4\u003e\u003cp data-block-key=\"925u1\"\u003eWe process data that has been collected on various routers on the Janet Network. This information is considered valuable for the following tasks: research, security incident response, network operations and planning. \u003ca href=\"http://community.jisc.ac.uk/library/janet-services-documentation/janet-csirt-use-netflow-data\"\u003eRead聽more information about聽how the data is collected and processed\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"1b28n\"\u003eKeeping logs of network activity\u003c/h4\u003e\u003cp data-block-key=\"fr326\"\u003eIt\u0026#x27;s essential to monitor usage of the Janet connection to ensure we\u0026#x27;re on top of potential security incidents.聽\u003ca href=\"http://community.jisc.ac.uk/library/janet-services-documentation/logging-network-activity\"\u003eFind out聽more about聽logging network activity聽and and how you can get involved\u003c/a\u003e.\u003c/p\u003e\u003cp data-block-key=\"67tur\"\u003eGroups and organisations we work with:\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"2ghtl\"\u003e\u003ca href=\"http://www.terena.org/activities/tf-csirt/\"\u003eTF-CSIRT\u003c/a\u003e\u003cbr/\u003eTF-CSIRT is a task force that promotes collaboration between CSIRTs at the European level, and liaises with similar groups in other regions.\u003c/li\u003e\u003cli data-block-key=\"3nl2e\"\u003e\u003ca href=\"http://www.first.org/\"\u003eFIRST\u003c/a\u003e\u003cbr/\u003eFIRST brings together a variety of computer security incident response teams from government, commercial, and educational organisations.\u003c/li\u003e\u003cli data-block-key=\"dqeeb\"\u003e\u003ca href=\"http://www.trusted-introducer.org/\"\u003eTrusted Introducer\u003c/a\u003e\u003cbr/\u003eTrusted Introducer is the backbone of the security and incident response team community in Europe.\u003c/li\u003e\u003c/ul\u003e"},{"heading":"Service level description","content":"\u003cp data-block-key=\"w4ysm\"\u003e\u003c/p\u003e\u003ch4 data-block-key=\"8pbhn\"\u003eService description\u003c/h4\u003e\u003cp data-block-key=\"3mtbb\"\u003eA service to safeguard the current and future Janet Network security (steering the security policies for all Janet Network connections) and Jisc members.\u003c/p\u003e\u003cp data-block-key=\"n7a7\"\u003eThe primary function is to monitor, co-ordinate and resolve any security incidents that occur on the Janet Network.\u003c/p\u003e\u003ch4 data-block-key=\"64d80\"\u003eHours of service\u003c/h4\u003e\u003cp data-block-key=\"cu0h3\"\u003eThe full service is available during 08:00 and 18:00, Mondays to Fridays.\u003c/p\u003e\u003cp data-block-key=\"7fnu5\"\u003eOutside of the above service period, an on-call service is available from 18:00 to midnight, Mondays to Fridays and from 09:00 to 17:00, Saturday and Sundays.\u003c/p\u003e\u003cp data-block-key=\"8es00\"\u003eService is available on Christmas and New Year鈥檚 Day via the call-out process.\u003c/p\u003e\u003cp data-block-key=\"bhnuo\"\u003ePGP/GPG:聽0x41A8A66E4EC70D66\u003cbr/\u003eKey fingerprint:聽5B79 575F 400D AA85 0BC4 89CE 41A8 A66E 4EC7 0D66\u003c/p\u003e\u003ch4 data-block-key=\"1o836\"\u003eSecurity\u003c/h4\u003e\u003cp data-block-key=\"4jeif\"\u003eOrganisations must ensure they understand and adhere聽to the聽\u003ca href=\"https://community.jisc.ac.uk/library/janet-policies/security-policy\"\u003esecurity policy\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"48l6o\"\u003eYour聽responsibilities\u003c/h4\u003e\u003cp data-block-key=\"e6rfl\"\u003eYou are responsible on an ongoing basis for ensuring the contact details, notified to Janet Network CSIRT or Jisc service desk of a suitable representative from within your organisation, are kept up to date and any changes in responsibility promptly notified.\u003c/p\u003e\u003cp data-block-key=\"5jpn9\"\u003eYou must ensure that emails from CSIRT are acknowledged聽within a time frame commensurate with the importance of the issue.\u003c/p\u003e\u003cp data-block-key=\"44ulj\"\u003eFor guidance:\u003c/p\u003e\u003cul\u003e\u003cli data-block-key=\"49mg\"\u003eUrgent issues should be responded to within one hour\u003c/li\u003e\u003cli data-block-key=\"86bkn\"\u003eNon-urgent, but otherwise important issues, within two business days\u003c/li\u003e\u003cli data-block-key=\"9uu42\"\u003eLess urgent issues, within five business days, as defined in SLD definitions\u003c/li\u003e\u003c/ul\u003e\u003ch4 data-block-key=\"9rafn\"\u003eCharges\u003c/h4\u003e\u003cp data-block-key=\"9u4tv\"\u003eThis service is centrally-funded.\u003c/p\u003e\u003ch4 data-block-key=\"fofm9\"\u003eRequest for service\u003c/h4\u003e\u003cp data-block-key=\"5a4ue\"\u003eRequest this service by contacting CSIRT directly on tel: 0300 999 2340 or via email: irt@jisc.ac.uk, or via the service desk on tel: 0300 300 2212 or via email: \u003ca href=\"mailto:help@jisc.ac.uk\"\u003ehelp@jisc.ac.uk\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"4nr37\"\u003eService delivery time\u003c/h4\u003e\u003cp data-block-key=\"703r6\"\u003eDuring the full service period, an initial response will be given within one hour.\u003c/p\u003e\u003cp data-block-key=\"fc5dp\"\u003eDuring the on-call service period, an initial response will be given within two hours.\u003c/p\u003e\u003ch4 data-block-key=\"4fbkj\"\u003eTerms and conditions\u003c/h4\u003e\u003cp data-block-key=\"39gpv\"\u003ePlease ensure your organisation understands and adheres to our \u003ca href=\"https://community.jisc.ac.uk/library/janet-policies/terms-provision-janet-service\"\u003eterms and conditions\u003c/a\u003e.\u003c/p\u003e\u003ch4 data-block-key=\"46rfs\"\u003eEscalation\u003c/h4\u003e\u003cp data-block-key=\"niu8\"\u003eIf you are experiencing an issue with the service聽and wish to escalate the issue within Janet, please contact us via the service聽desk on tel: 0300 300 2212 or via email: \u003ca href=\"mailto:help@jisc.ac.uk\"\u003ehelp@jisc.ac.uk\u003c/a\u003e.\u003c/p\u003e"}]},"id":"bd1d32e4-d16b-4539-b33f-e642cb75995c"},{"type":"content_block","value":"\u003cp data-block-key=\"c3x61\"\u003e\u003c/p\u003e\u003ch2 id=\"iso-certification-f4lng\" data-block-key=\"f4lng\"\u003eISO certification\u003c/h2\u003e\u003cp data-block-key=\"ai630\"\u003eThis service is included within the scope of our聽ISO9001 and ISO27001 certificates.\u003c/p\u003e\u003cp data-block-key=\"36u88\"\u003e\u003ca href=\"https://www.jisc.ac.uk/about/certification\"\u003eRead more about International Organisation for Standardisation (ISO) standards and view Jisc certificates\u003c/a\u003e.\u003c/p\u003e\u003cp data-block-key=\"39vqj\"\u003e\u003c/p\u003e\u003cimg alt=\"ISO 9001 UKAS logo\" class=\"richtext-image left\" height=\"130\" src=\"https://jisc-ac-uk-static-assets-prod.s3.amazonaws.com/media/images/iso9001ukas-logo.width-500.jpg\" width=\"200\"\u003e\u003cp data-block-key=\"512b8\"\u003e\u003c/p\u003e\u003cimg alt=\"ISO/IEC 27001 UKAS logo\" class=\"richtext-image left\" height=\"130\" src=\"https://jisc-ac-uk-static-assets-prod.s3.amazonaws.com/media/images/isoiec27001ukas-logo.width-500.jpg\" width=\"200\"\u003e\u003cp data-block-key=\"85ccm\"\u003e\u003c/p\u003e","id":"2a1b5529-dfe0-4f80-95d6-3b1a6e38d135"}],"primary_call_to_action_text":"0300 999 2340 (Hours: 08:00 to 18:00 Monday to Friday)","primary_call_to_action_url":"tel:0300 999 2340","secondary_calls_to_action":[{"type":"secondary_call_to_action","value":{"text":"irt@jisc.ac.uk","url":"mailto:irt@jisc.ac.uk","icon_name":"envelope","icon_style":"solid"},"id":"67df39bc-08bc-4e2f-ae76-b22afad2ee94"},{"type":"secondary_call_to_action","value":{"text":"Download the CSIRT RFC 2350 (pdf)","url":"http://web.archive.org/web/20230601151838/https://repository.jisc.ac.uk/8837/1/jisc-cyber-security-incident-response-team-csirt-rfc-2350.pdf","icon_name":"file-pdf","icon_style":"solid"},"id":"a31105d4-a789-4561-ab33-2fb05cca530b"},{"type":"secondary_call_to_action","value":{"text":"Read the service level description","url":"http://web.archive.org/web/20230601151838/https://www.jisc.ac.uk/csirt#service-level","icon_name":"external-link","icon_style":"solid"},"id":"75d09dd0-35b4-4ccf-ba2e-a6e92a9cf40a"}],"summary":"Safeguarding your current and future computer security, with a primary function to monitor and resolve any security incidents.","redirect_url":""}},"__N_SSP":true},"page":"/[...path]","query":{"path":["csirt"]},"buildId":"2ef9ac5d48eb929909709c9b612cad47a6dd68b1","isFallback":false,"gssp":true,"scriptLoader":[]}</script></body></html>