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M88,11.8c2.2,0,3,1.1,3.3,2.7c1.1-1.9,3-2.7,5.2-2.7h2.2l-0.8,4.7h-1.9c-2.5,0-4.1,1.1-4.7,4.1l-1.6,8.2H85 l2.2-11.2c0.3-1.1,0-1.6-1.1-1.6h-0.5l0.8-4.1L88,11.8L88,11.8z M123,24.9c-2.7,0-4.4-2.5-3.8-4.9c0.3-2.5,2.5-4.1,4.7-4.1 c2.7,0,4.4,2.5,3.8,5.2C127.2,23.3,125.2,24.9,123,24.9z M80,18.4c-0.5-1.6-1.6-2.7-3.8-2.7s-3.6,1.1-4.4,2.7H80z"></path> <path d="M0,29.7V10.4h2.3v7.9c0.5-0.6,1.2-1.1,1.9-1.5c0.7-0.4,1.5-0.6,2.4-0.6c0.8,0,1.5,0.1,2.1,0.4c0.6,0.3,1.1,0.7,1.6,1.3 s0.8,1.3,1,2.1c0.2,0.8,0.4,1.8,0.4,2.9c0,1-0.1,1.9-0.4,2.7s-0.6,1.6-1.1,2.2c-0.5,0.6-1.1,1.1-1.8,1.5c-0.7,0.4-1.5,0.5-2.4,0.5 c-0.9,0-1.6-0.2-2.2-0.5S2.7,28.6,2.2,28l-0.1,1.2c-0.1,0.3-0.3,0.5-0.6,0.5H0z M5.9,18.1c-0.8,0-1.4,0.2-2,0.5 c-0.6,0.3-1.1,0.8-1.6,1.5v6.4c0.4,0.6,0.9,1,1.4,1.2c0.5,0.2,1.1,0.4,1.7,0.4c1.2,0,2.2-0.4,2.9-1.3c0.7-0.9,1-2.1,1-3.8 c0-0.9-0.1-1.6-0.2-2.2c-0.2-0.6-0.4-1.1-0.7-1.5c-0.3-0.4-0.6-0.7-1.1-0.9S6.4,18.1,5.9,18.1z"></path> <path d="M18.1,33.6c-0.1,0.2-0.2,0.3-0.3,0.4c-0.1,0.1-0.3,0.2-0.5,0.2h-1.7l2.4-5.3l-5.5-12.5h2c0.2,0,0.4,0.1,0.5,0.2 c0.1,0.1,0.2,0.2,0.2,0.3l3.5,8.3c0.1,0.2,0.1,0.4,0.2,0.6c0.1,0.2,0.1,0.4,0.2,0.6c0.1-0.2,0.1-0.4,0.2-0.6 c0.1-0.2,0.1-0.4,0.2-0.6l3.4-8.3c0.1-0.1,0.1-0.3,0.3-0.3s0.3-0.1,0.4-0.1h1.9L18.1,33.6z"></path> </g> </svg></div></a></div></div><nav role="navigation" class="nav-menu-wrap w-nav-menu"><div id="navlinks" class="nav-menu-list"><div data-delay="0" data-hover="true" class="nav-menu-dropdown w-dropdown"><div class="nav-menu-link w-dropdown-toggle"><div>Products</div><div class="dropdown-icon-embed w-embed"><svg class="caret" xmlns="http://www.w3.org/2000/svg" viewBox="0 -960 960 960" width="1rem" header="1rem" fill="#1C1E21"><path d="M480-345 240-585l56-56 184 184 184-184 56 56-240 240Z"></path></svg></div><div class="nav-link-hover-line"></div></div><nav class="nav-dropdown-list w-dropdown-list"><div class="nav-dropdown-menu"><div class="dropdown-area"><h2 class="dropdown-title">Beamer product suite</h2><div class="drordown-wrap"><div class="dropdown-tab"><div class="dropdown-tab-menu"><a data-w-id="75a11e70-8c47-d4ba-851c-5ed7f5888b12" href="/changelog" class="dropdown-tab-link w-inline-block"><div class="dropdown-link-icon-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="100%" viewBox="0 -960 960 960" width="100%"><path d="M160-200v-80h80v-280q0-83 50-147.5T420-792v-28q0-25 17.5-42.5T480-880q25 0 42.5 17.5T540-820v28q80 20 130 84.5T720-560v280h80v80H160Zm320-300Zm0 420q-33 0-56.5-23.5T400-160h160q0 33-23.5 56.5T480-80ZM320-280h320v-280q0-66-47-113t-113-47q-66 0-113 47t-47 113v280Z"></path></svg></div></div><div class="dropdown-label-wrap"><h3 class="dropdown-label-title">Changelog.</h3><p>Announce your newest products, latest updates, bug fixes, and company news.</p></div></a><a data-w-id="75a11e70-8c47-d4ba-851c-5ed7f5888b1a" href="/nps" class="dropdown-tab-link w-inline-block"><div class="dropdown-link-icon-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="100%" viewBox="0 -960 960 960" width="100%"><path d="M580-120q-50 0-85-35t-35-85q0-50 35-85t85-35q50 0 85 35t35 85q0 50-35 85t-85 35Zm0-80q17 0 28.5-11.5T620-240q0-17-11.5-28.5T580-280q-17 0-28.5 11.5T540-240q0 17 11.5 28.5T580-200Zm80-200q-92 0-156-64t-64-156q0-92 64-156t156-64q92 0 156 64t64 156q0 92-64 156t-156 64Zm0-80q59 0 99.5-40.5T800-620q0-59-40.5-99.5T660-760q-59 0-99.5 40.5T520-620q0 59 40.5 99.5T660-480ZM280-240q-66 0-113-47t-47-113q0-66 47-113t113-47q66 0 113 47t47 113q0 66-47 113t-113 47Zm0-80q33 0 56.5-23.5T360-400q0-33-23.5-56.5T280-480q-33 0-56.5 23.5T200-400q0 33 23.5 56.5T280-320Zm300 80Zm80-380ZM280-400Z"></path></svg></div></div><div class="dropdown-label-wrap"><h3 class="dropdown-label-title">NPS.</h3><p>Measure, track, and improve customer happiness with NPS.</p></div></a><a data-w-id="75a11e70-8c47-d4ba-851c-5ed7f5888b22" href="/feedback" class="dropdown-tab-link w-inline-block"><div class="dropdown-link-icon-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="100%" viewBox="0 -960 960 960" width="100%"> <path d="M280-240q-17 0-28.5-11.5T240-280v-80h520v-360h80q17 0 28.5 11.5T880-680v600L720-240H280ZM80-280v-560q0-17 11.5-28.5T120-880h520q17 0 28.5 11.5T680-840v360q0 17-11.5 28.5T640-440H240L80-280Zm520-240v-280H160v280h440Zm-440 0v-280 280Z" /> </svg></div></div><div class="dropdown-label-wrap"><h3 class="dropdown-label-title">Feedback.</h3><p>Announce your newest products, latest updates, bug fixes, and company news.</p></div></a><a data-w-id="75a11e70-8c47-d4ba-851c-5ed7f5888b2a" href="https://userflow.com/user-onboarding?utm_source=getbeamer.com&utm_medium=referral&utm_content=nav-useronboarding" target="_blank" class="dropdown-tab-link w-inline-block"><div class="dropdown-link-icon-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="100%" viewBox="0 -960 960 960" width="100%"> <path d="M760-360q-51 0-85.5-34.5T640-480q0-51 34.5-85.5T760-600q51 0 85.5 34.5T880-480q0 51-34.5 85.5T760-360Zm-400 80-56-57 103-103H80v-80h327L304-624l56-56 200 200-200 200Z" /> </svg></div></div><div class="dropdown-label-wrap"><div class="product-label-title-wrap"><h3 class="dropdown-label-title">User Onboarding. </h3><div class="w-embed"><svg height="1.2rem" viewBox="0 -960 960 960" width="1.2rem" xmlns="http://www.w3.org/2000/svg"> <path d="m200-120q-33 0-56.5-23.5t-23.5-56.5v-560q0-33 23.5-56.5t56.5-23.5h280v80h-280v560h560v-280h80v280q0 33-23.5 56.5t-56.5 23.5zm188-212-56-56 372-372h-144v-80h280v280h-80v-144z" /> </svg></div></div><p>Easily build product tours, checklists, surveys, and more with Userflow’s no-code onboarding platform.</p></div></a></div><div class="dropdown-tab-content"><div class="dropdown-tab-pane pane-one"><div class="product-item-sub"><h2 class="dropdown-title">Beamer Changelog includes...</h2><div class="w-layout-grid dropdown-item-sub-wrap"><div id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b3a-fd6e2ade" class="dropdown-sub-item-wrap"><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b3b-fd6e2ade" href="/push-notifications" class="dropdown-sub-link sub-item w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="M440-440h80v-200h-80v200Zm40 120q17 0 28.5-11.5T520-360q0-17-11.5-28.5T480-400q-17 0-28.5 11.5T440-360q0 17 11.5 28.5T480-320ZM160-200v-80h80v-280q0-83 50-147.5T420-792v-28q0-25 17.5-42.5T480-880q25 0 42.5 17.5T540-820v28q80 20 130 84.5T720-560v280h80v80H160Zm320-300Zm0 420q-33 0-56.5-23.5T400-160h160q0 33-23.5 56.5T480-80ZM320-280h320v-280q0-66-47-113t-113-47q-66 0-113 47t-47 113v280Z" /> </svg></div><h3 class="dropdown-list-title">Push notifications.</h3></div><p>Reach your users wherever they are. Send notifications to your users, even if they’re not online or logged in.</p><div class="drodown-learn-more-wrap">Learn more</div></a></div><div id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b44-fd6e2ade" class="dropdown-sub-item-wrap"><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b45-fd6e2ade" href="/in-app-notification-center" class="dropdown-sub-link sub-item w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="M720-440v-80h160v80H720Zm48 280-128-96 48-64 128 96-48 64Zm-80-480-48-64 128-96 48 64-128 96ZM200-200v-160h-40q-33 0-56.5-23.5T80-440v-80q0-33 23.5-56.5T160-600h160l200-120v480L320-360h-40v160h-80Zm240-182v-196l-98 58H160v80h182l98 58Zm120 36v-268q27 24 43.5 58.5T620-480q0 41-16.5 75.5T560-346ZM300-480Z" /> </svg></div><h3 class="dropdown-list-title"> In-app notifications.</h3></div><p>Boost updates that matter with engaging in-app notifications like popups, top bars, snippets and more.</p><div class="drodown-learn-more-wrap">Learn more</div></a></div></div></div></div><div class="dropdown-tab-pane pane-two"><div class="product-item-sub"><h2 class="dropdown-title">Beamer NPS includes...</h2><div class="w-layout-grid dropdown-item-sub-wrap"><div id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b53-fd6e2ade" class="dropdown-sub-item-wrap"><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b54-fd6e2ade" href="/nps" class="dropdown-sub-link sub-item w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="M480-560h200v-80H480v80Zm0 240h200v-80H480v80ZM360-520q33 0 56.5-23.5T440-600q0-33-23.5-56.5T360-680q-33 0-56.5 23.5T280-600q0 33 23.5 56.5T360-520Zm0 240q33 0 56.5-23.5T440-360q0-33-23.5-56.5T360-440q-33 0-56.5 23.5T280-360q0 33 23.5 56.5T360-280ZM200-120q-33 0-56.5-23.5T120-200v-560q0-33 23.5-56.5T200-840h560q33 0 56.5 23.5T840-760v560q0 33-23.5 56.5T760-120H200Zm0-80h560v-560H200v560Zm0-560v560-560Z" /> </svg></div><h3 class="dropdown-list-title">In-app surveys.</h3></div><p>Send surveys in-app while your users are in your app or on your website for higher response rates.</p><div class="drodown-learn-more-wrap">Learn more</div></a></div><div id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b5d-fd6e2ade" class="dropdown-sub-item-wrap"><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b5e-fd6e2ade" href="/nps" class="dropdown-sub-link sub-item w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="M240-400v-160h-80v400h640v-400H400v-80h400q33 0 56.5 23.5T880-560v400q0 33-23.5 56.5T800-80H160q-33 0-56.5-23.5T80-160v-400q0-33 23.5-56.5T160-640h80v-240h320v160H320v320h-80Zm-80-160v160-160 400-400Z" /> </svg></div><h3 class="dropdown-list-title">Email & link surveys.</h3></div><p>Send our surveys to your users via email and link so they can answer when they’re ready.</p><div class="drodown-learn-more-wrap">Learn more</div></a></div></div></div></div><div class="dropdown-tab-pane pane-three"><div class="product-item-sub"><h2 class="dropdown-title">Beamer Feedback includes...</h2><div class="w-layout-grid dropdown-item-sub-wrap"><div id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b6c-fd6e2ade" class="dropdown-sub-item-wrap"><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b6d-fd6e2ade" href="/roadmap-and-feature-requests" class="dropdown-sub-link sub-item w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="M440-440h80v-200h-80v200Zm40 120q17 0 28.5-11.5T520-360q0-17-11.5-28.5T480-400q-17 0-28.5 11.5T440-360q0 17 11.5 28.5T480-320ZM160-200v-80h80v-280q0-83 50-147.5T420-792v-28q0-25 17.5-42.5T480-880q25 0 42.5 17.5T540-820v28q80 20 130 84.5T720-560v280h80v80H160Zm320-300Zm0 420q-33 0-56.5-23.5T400-160h160q0 33-23.5 56.5T480-80ZM320-280h320v-280q0-66-47-113t-113-47q-66 0-113 47t-47 113v280Z" /> </svg></div><h3 class="dropdown-list-title">Roadmap.</h3></div><p>Build a public or private roadmap based on real user feedback to demonstrate product velocity.</p><div class="drodown-learn-more-wrap">Learn more</div></a></div><div id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b76-fd6e2ade" class="dropdown-sub-item-wrap"><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b77-fd6e2ade" href="/feedback" class="dropdown-sub-link sub-item w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="M200-80q-33 0-56.5-23.5T120-160v-182l110-125 57 57-80 90h546l-78-88 57-57 108 123v182q0 33-23.5 56.5T760-80H200Zm0-80h560v-80H200v80Zm225-225L284-526q-23-23-22.5-56.5T285-639l196-196q23-23 57-24t57 22l141 141q23 23 24 56t-22 56L538-384q-23 23-56.5 22.5T425-385Zm255-254L539-780 341-582l141 141 198-198ZM200-160v-80 80Z" /> </svg></div><h3 class="dropdown-list-title">Ideas.</h3></div><p>Get feedback and feature requests from your users, allow them to vote on their favorites, and start building what users actually want.</p><div class="drodown-learn-more-wrap">Learn more</div></a></div></div></div></div><div class="dropdown-tab-pane pane-four"><div class="product-item-sub"><h2 class="dropdown-title">Beamer User Onboarding includes...</h2><div class="w-layout-grid dropdown-item-sub-wrap"><div id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b85-fd6e2ade" class="dropdown-sub-item-wrap"><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b86-fd6e2ade" href="https://www.userflow.com/user-onboarding-software?utm_source=getbeamer.com&utm_medium=referral&utm_content=nav-producttours" class="dropdown-sub-link sub-item w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="M200-80v-800h80v80h560l-80 200 80 200H280v320h-80Zm80-640v240-240Zm220 200q33 0 56.5-23.5T580-600q0-33-23.5-56.5T500-680q-33 0-56.5 23.5T420-600q0 33 23.5 56.5T500-520Zm-220 40h442l-48-120 48-120H280v240Z" /> </svg></div><h3 class="dropdown-list-title">Product tours.</h3></div><p>Enable users to onboard themselves with customized in-app tours and checklists, all without code.</p><div class="drodown-learn-more-wrap">Learn more</div></a></div><div id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b8f-fd6e2ade" class="dropdown-sub-item-wrap"><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b90-fd6e2ade" href="https://www.userflow.com/user-onboarding?utm_source=getbeamer.com&utm_medium=referral&utm_content=nav-useronboarding" class="dropdown-sub-link sub-item w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="M240-40q-50 0-85-35t-35-85q0-50 35-85t85-35q14 0 26 3t23 8l57-71q-28-31-39-70t-5-78l-81-27q-17 25-43 40t-58 15q-50 0-85-35T0-580q0-50 35-85t85-35q50 0 85 35t35 85v8l81 28q20-36 53.5-61t75.5-32v-87q-39-11-64.5-42.5T360-840q0-50 35-85t85-35q50 0 85 35t35 85q0 42-26 73.5T510-724v87q42 7 75.5 32t53.5 61l81-28v-8q0-50 35-85t85-35q50 0 85 35t35 85q0 50-35 85t-85 35q-32 0-58.5-15T739-515l-81 27q6 39-5 77.5T614-340l57 70q11-5 23-7.5t26-2.5q50 0 85 35t35 85q0 50-35 85t-85 35q-50 0-85-35t-35-85q0-20 6.5-38.5T624-232l-57-71q-41 23-87.5 23T392-303l-56 71q11 15 17.5 33.5T360-160q0 50-35 85t-85 35ZM120-540q17 0 28.5-11.5T160-580q0-17-11.5-28.5T120-620q-17 0-28.5 11.5T80-580q0 17 11.5 28.5T120-540Zm120 420q17 0 28.5-11.5T280-160q0-17-11.5-28.5T240-200q-17 0-28.5 11.5T200-160q0 17 11.5 28.5T240-120Zm240-680q17 0 28.5-11.5T520-840q0-17-11.5-28.5T480-880q-17 0-28.5 11.5T440-840q0 17 11.5 28.5T480-800Zm0 440q42 0 71-29t29-71q0-42-29-71t-71-29q-42 0-71 29t-29 71q0 42 29 71t71 29Zm240 240q17 0 28.5-11.5T760-160q0-17-11.5-28.5T720-200q-17 0-28.5 11.5T680-160q0 17 11.5 28.5T720-120Zm120-420q17 0 28.5-11.5T880-580q0-17-11.5-28.5T840-620q-17 0-28.5 11.5T800-580q0 17 11.5 28.5T840-540ZM480-840ZM120-580Zm360 120Zm360-120ZM240-160Zm480 0Z" /> </svg></div><h3 class="dropdown-list-title">Resource center.</h3></div><p>Help users save time and get better answers, with an in-app personalized resource center that integrates directly with your knowledge base.</p><div class="drodown-learn-more-wrap">Learn more</div></a></div></div></div></div></div></div></div></div><div class="dropdown-area responsive"></div><div class="dropdown-area"><h2 class="dropdown-title">And there's more...</h2><div class="w-layout-grid dropdown-list-grid"><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888b9e-fd6e2ade" href="/segmentation" class="dropdown-list-link w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"><path d="M440-160v-304L240-664v104h-80v-240h240v80H296l224 224v336h-80Zm154-376-58-58 128-126H560v-80h240v240h-80v-104L594-536Z"></path></svg></div><h3 class="dropdown-list-title"> Segmentation.</h3></div><p>Send targeted messages to your users to increase engageme</p><div class="drodown-learn-more-wrap">Learn more</div></a><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888ba7-fd6e2ade" href="/design-customization" class="dropdown-list-link w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="M440-120v-240h80v80h320v80H520v80h-80Zm-320-80v-80h240v80H120Zm160-160v-80H120v-80h160v-80h80v240h-80Zm160-80v-80h400v80H440Zm160-160v-240h80v80h160v80H680v80h-80Zm-480-80v-80h400v80H120Z" /> </svg></div><h3 class="dropdown-list-title">Personalization.</h3></div><p>Customize the look and feel of Beamer to match your app and website.</p><div class="drodown-learn-more-wrap">Learn more</div></a><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888bb0-fd6e2ade" href="/integrations" class="dropdown-list-link w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="M352-120H200q-33 0-56.5-23.5T120-200v-152q48 0 84-30.5t36-77.5q0-47-36-77.5T120-568v-152q0-33 23.5-56.5T200-800h160q0-42 29-71t71-29q42 0 71 29t29 71h160q33 0 56.5 23.5T800-720v160q42 0 71 29t29 71q0 42-29 71t-71 29v160q0 33-23.5 56.5T720-120H568q0-50-31.5-85T460-240q-45 0-76.5 35T352-120Zm-152-80h85q24-66 77-93t98-27q45 0 98 27t77 93h85v-240h80q8 0 14-6t6-14q0-8-6-14t-14-6h-80v-240H480v-80q0-8-6-14t-14-6q-8 0-14 6t-6 14v80H200v88q54 20 87 67t33 105q0 57-33 104t-87 68v88Zm260-260Z" /> </svg></div><h3 class="dropdown-list-title">Integrations.</h3></div><p>Connect with 3000+ available apps, use the Beamer API, or use webhooks.</p><div class="drodown-learn-more-wrap">Learn more</div></a><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888bb9-fd6e2ade" href="/inbox" class="dropdown-list-link w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="M200-120q-33 0-56.5-23.5T120-200v-560q0-33 23.5-56.5T200-840h560q33 0 56.5 23.5T840-760v560q0 33-23.5 56.5T760-120H200Zm0-80h560v-120H640q-30 38-71.5 59T480-240q-47 0-88.5-21T320-320H200v120Zm280-120q38 0 69-22t43-58h168v-360H200v360h168q12 36 43 58t69 22ZM200-200h560-560Z" /> </svg></div><h3 class="dropdown-list-title">Inbox.</h3></div><p>Respond directly and build user trust with a dedicated inbox to keep conversations going.</p><div class="drodown-learn-more-wrap">Learn more</div></a></div></div></div></nav></div><div data-delay="0" data-hover="true" class="nav-menu-dropdown w-dropdown"><div class="nav-menu-link w-dropdown-toggle"><div>Resources</div><div class="dropdown-icon-embed w-embed"><svg class="caret" xmlns="http://www.w3.org/2000/svg" viewBox="0 -960 960 960" width="1rem" header="1rem" fill="#1C1E21"><path d="M480-345 240-585l56-56 184 184 184-184 56 56-240 240Z"></path></svg></div><div class="nav-link-hover-line"></div></div><nav class="nav-dropdown-list w-dropdown-list"><div class="nav-dropdown-menu"><div class="dropdown-area"><h2 class="dropdown-title">Beamer's knowledge base</h2><div class="drordown-wrap"><div class="dropdown-link-wrap"><a href="/install" class="dropdown-tab-link w-inline-block"><div class="dropdown-link-icon-wrap"><div class="w-embed"><svg height="100%" viewBox="0 -960 960 960" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="m160-80v-80h640v80zm320-160-280-360h160v-280h240v280h160zm0-130 116-150h-76v-280h-80v280h-76z" /> </svg></div></div><div class="dropdown-label-wrap"><h3 class="dropdown-label-title">Installation Guide.</h3><p>Install Beamer in every single platform including Google Tag Manager and Wordpress.</p></div></a></div><div class="dropdown-link-wrap"><a href="/help" class="dropdown-tab-link w-inline-block"><div class="dropdown-link-icon-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="100%" viewBox="0 -960 960 960" width="100%"> <path d="M478-240q21 0 35.5-14.5T528-290q0-21-14.5-35.5T478-340q-21 0-35.5 14.5T428-290q0 21 14.5 35.5T478-240Zm-36-154h74q0-33 7.5-52t42.5-52q26-26 41-49.5t15-56.5q0-56-41-86t-97-30q-57 0-92.5 30T342-618l66 26q5-18 22.5-39t53.5-21q32 0 48 17.5t16 38.5q0 20-12 37.5T506-526q-44 39-54 59t-10 73Zm38 314q-83 0-156-31.5T197-197q-54-54-85.5-127T80-480q0-83 31.5-156T197-763q54-54 127-85.5T480-880q83 0 156 31.5T763-763q54 54 85.5 127T880-480q0 83-31.5 156T763-197q-54 54-127 85.5T480-80Zm0-80q134 0 227-93t93-227q0-134-93-227t-227-93q-134 0-227 93t-93 227q0 134 93 227t227 93Zm0-320Z" /> </svg></div></div><div class="dropdown-label-wrap"><h3 class="dropdown-label-title">Help Center.</h3><p>Everything you need to know to make Beamer your most trusted toolkit for keeping users updated and engaged.</p></div></a></div><div class="dropdown-link-wrap"><a href="/docs" class="dropdown-tab-link w-inline-block"><div class="dropdown-link-icon-wrap"><div class="w-embed"><svg height="100%" viewBox="0 -960 960 960" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="m384-336 56-58-86-86 86-86-56-58-144 144zm192 0 144-144-144-144-56 58 86 86-86 86zm-376 216q-33 0-56.5-23.5t-23.5-56.5v-560q0-33 23.5-56.5t56.5-23.5h168q13-36 43.5-58t68.5-22q38 0 68.5 22t43.5 58h168q33 0 56.5 23.5t23.5 56.5v560q0 33-23.5 56.5t-56.5 23.5zm0-80h560v-560h-560zm280-590q13 0 21.5-8.5t8.5-21.5q0-13-8.5-21.5t-21.5-8.5q-13 0-21.5 8.5t-8.5 21.5q0 13 8.5 21.5t21.5 8.5zm-280 590v-560z" /> </svg></div></div><div class="dropdown-label-wrap"><h3 class="dropdown-label-title">Developer Docs.</h3><p>Learn how to interact with Beamer's embed code, parameters,events, methods and segmentation.</p></div></a></div><div class="dropdown-link-wrap"><a href="/api" class="dropdown-tab-link w-inline-block"><div class="dropdown-link-icon-wrap"><div class="w-embed"><svg height="100%" viewBox="0 -960 960 960" width="100%" xmlns="http://www.w3.org/2000/svg"> <path d="m320-240-240-240 240-240 57 57-184 184 183 183zm320 0-57-57 184-184-183-183 56-56 240 240z" /> </svg></div></div><div class="dropdown-label-wrap"><h3 class="dropdown-label-title">API.</h3><p>Integrate Beamer seamlessly to your app using our API.</p></div></a></div></div></div><div class="dropdown-area resource"><h2 class="dropdown-title">And there's more...</h2><div class="w-layout-grid dropdown-list-grid resource"><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888bf6-fd6e2ade" href="/terms-of-service" class="dropdown-list-link w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg eight="1.5rem" viewBox="0 -960 960 960" width="1.5rem" xmlns="http://www.w3.org/2000/svg"> <path d="m320-160q-33 0-56.5-23.5t-23.5-56.5v-120h120v-90q-35-2-66.5-15.5t-57.5-40.5v-44h-46l-130-130q36-46 89-65t107-19q27 0 52.5 4t51.5 15v-55h480v520q0 50-35 85t-85 35zm120-200h240v80q0 17 11.5 28.5t28.5 11.5q17 0 28.5-11.5t11.5-28.5v-440h-320v24l240 240v56h-56l-114-114-8 8q-14 14-29.5 25t-32.5 17zm-216-270h92v86q12 8 25 11t27 3q23 0 41.5-7t36.5-25l8-8-56-56q-29-29-65-43.5t-77-14.5q-20 0-38 3t-36 9zm376 350h-280v40h286q-3-9-4.5-19t-1.5-21zm-280 40v-40z" /> </svg></div><h3 class="dropdown-list-title">Terms of Service.</h3></div><p>Learn Beamer's service terms and conditions.</p><div class="drodown-learn-more-wrap">Learn more</div></a><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888bff-fd6e2ade" href="/privacy-policy" class="dropdown-list-link w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="m240-80q-50 0-85-35t-35-85v-120h120v-560h600v680q0 50-35 85t-85 35zm480-80q17 0 28.5-11.5t11.5-28.5v-600h-440v480h360v120q0 17 11.5 28.5t28.5 11.5zm-360-440v-80h360v80zm0 120v-80h360v80zm-120 320h360v-80h-400v40q0 17 11.5 28.5t28.5 11.5zm0 0h-40 400z" /> </svg></div><h3 class="dropdown-list-title">Privacy Policy.</h3></div><p>Learn about how we use your user data.</p><div class="drodown-learn-more-wrap">Learn more</div></a><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888c08-fd6e2ade" href="/bug-bounty-program" class="dropdown-list-link w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="m480-200q66 0 113-47t47-113v-160q0-66-47-113t-113-47q-66 0-113 47t-47 113v160q0 66 47 113t113 47zm-80-120h160v-80h-160zm0-160h160v-80h-160zm80 360q-65 0-120.5-32t-87.5-88h-112v-80h84q-3-20-3.5-40t-.5-40h-80v-80h80q0-20 .5-40t3.5-40h-84v-80h112q14-23 31.5-43t40.5-35l-64-66 56-56 86 86q28-9 57-9t57 9l88-86 56 56-66 66q23 15 41.5 34.5t32.5 43.5h112v80h-84q3 20 3.5 40t.5 40h80v80h-80q0 20-.5 40t-3.5 40h84v80h-112q-32 56-87.5 88t-120.5 32z" /> </svg></div><h3 class="dropdown-list-title">Bug Bounty Program.</h3></div><p>Help us to keep Beamer secure and in top form.</p><div class="drodown-learn-more-wrap">Learn more</div></a><a id="w-node-_75a11e70-8c47-d4ba-851c-5ed7f5888c11-fd6e2ade" href="/blog/how-beamer-is-complying-with-gdpr" class="dropdown-list-link w-inline-block"><div class="drodown-list-title-wrap"><div class="w-embed"><svg xmlns="http://www.w3.org/2000/svg" height="1.5rem" viewBox="0 -960 960 960" width="1.5rem"> <path d="m387-412 35-114-92-74h114l36-112 36 112h114l-93 74 35 114-92-71zm-147 372v-309q-38-42-59-96t-21-115q0-134 93-227t227-93q134 0 227 93t93 227q0 61-21 115t-59 96v309l-240-80zm240-280q100 0 170-70t70-170q0-100-70-170t-170-70q-100 0-170 70t-70 170q0 100 70 170t170 70zm-160 161 160-41 160 41v-124q-35 20-75.5 31.5t-84.5 11.5q-44 0-84.5-11.5t-75.5-31.5z" /> </svg></div><h3 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They have a lot of insights to share with you – from their preference and dislikes to their suggestions for improvements. However, with so many voices coming from your website, social media, emails, and even within your app, it becomes challenging to effectively manage and respond to all this valuable feedback. That is precisely where customer feedback management tools and NPS trackers prove indispensable. These platforms serve as sophisticated aggregators, consolidating customer insights from across various touchpoints and organizing them into a centralized repository. Beyond mere data collection, they offer robust analytics and reporting features that transform raw feedback gathered from NPS trackers, for example, into actionable strategies for the future. No more feeling overwhelmed by scattered feedback – these tools turn customer feedback and basic NPS tracker data into actionable insights that can boost customer satisfaction, keep churn at bay, and fuel your business growth. Customer and user feedback tools will help you turn your business from product-centric to customer-centric, boosting user adoption and. customer loyalty.</p><div class="w-embed"><div class="toc-container"> <ol></ol> </div></div><h2>Types of Customer Feedback Software.</h2><p>Before diving into specific tools, let’s explore the different types of customer feedback software available:</p><ul role="list"><li>Customer feedback platforms: These comprehensive solutions offer a broad range of features for gathering and analyzing customer feedback across various channels. They typically include functionalities such as survey creation and distribution, in-app feedback mechanisms, sentiment analysis, and robust reporting tools.</li><li>Customer satisfaction survey tools: Designed specifically to assess customer satisfaction levels with your product or service, these tools specialize in crafting and deploying surveys. They often feature pre-designed templates, advanced question formats, and data visualization capabilities.</li><li>Customer review software: These platforms streamline the collection and management of customer reviews from various online sources into a centralized hub. Customer review software commonly offer features like review analysis and response management, facilitating efficient engagement with customer feedback.</li><li>Net Promoter Score (NPS) Trackers: Automating the process of collecting and calculating net promoter score, NPS trackers provide insights into customer loyalty and their likelihood to recommend your business.</li></ul><h2>What to Consider When Choosing Customer Feedback Tools?</h2><p>Choosing the perfect customer feedback tool requires careful consideration of your specific business needs, budget, and tool stack. Here are some key factors to ponder when deciding which platform to use:</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f419387e2d0ae888268_14838-SP_0-02.png" alt="How to choose the right customer feedback management tool" loading="lazy"/></div></figure><h3>Integration Capabilities with Existing Systems.</h3><p>Seamless integration of a customer feedback tool with your current CRM, marketing automation platform, or other business software is paramount. Additionally, integrations ensure a smooth data flow and prevent data silos. Imagine automatically creating support tickets for negative reviews or triggering email campaigns for highly satisfied customers.</p><h3>Ease of Use and User Interface.</h3><p>Simplicity is key. Choose a platform with a user-friendly interface that is intuitive for both you and your customer service team. Look for clear navigation, drag-and-drop functionalities for survey creation, and easily digestible data visualizations.</p><h3>Customization and Scalability Options.</h3><p>As your business grows, your customer and user feedback needs will evolve. Does the tool offer customization options, such as white-labeling surveys to match your brand identity? Can it scale to accommodate increased customer volumes and expanding data sets? Opt for a solution that adapts and grows alongside your business.</p><h3>Variety and Depth of Analytics and Reporting Features.</h3><p>Robust reporting is crucial for extracting actionable insights from customer feedback. Does the tool offer a variety of pre-built reports or allow you to create custom reports tailored to your specific needs? Features like sentiment analysis, trend identification, and customer segmentation can provide a deeper context to your data and reveal valuable customer behavior patterns.</p><h3>Cost and Overall Value for Money.</h3><p>Customer feedback tools come with varying price tags. Consider your budget, but keep in mind that the cheapest option might not always be the best long-term decision. Evaluate the cost against the features offered and the potential return on investment (ROI) in terms of improved customer satisfaction, reduced churn, and increased revenue. A free or a cheap NPS tracker will only get you the basic features but you will not get the actionable insights from your customer feedback.</p><p>Now that you’re armed with these essential considerations, let’s dive into some of the top contenders within each category of customer feedback software.</p><p>Read <a href="https://www.getbeamer.com/blog/customer-feedback-management-startups">“Why the best startups are obsessed with customer feedback”</a> to get more insights.</p><h2>Customer Feedback Platforms.</h2><p>Customer feedback platforms act as the central hub for your customer feedback initiatives. They allow you to gather feedback through various channels, analyze the data, and gain actionable insights. Here are some of the top customer feedback platforms of 2024:</p><h3>1. Beamer.</h3><p><strong>Best Features: </strong><a href="https://www.getbeamer.com/">Beamer</a> offers a user-friendly interface, multi-channel feedback collection (NPS surveys, in-app feedback, comments, and reactions), powerful analytics with sentiment analysis and reporting tools, and seamless integrations with popular business platforms.</p><p><strong>Recommended for:</strong> Businesses of all sizes looking for an all-in-one customer feedback solution with a focus on ease of use and actionable insights.</p><p><strong>Starting Price:</strong> Beamer offers a free plan with limited features. Paid plans start at $49 per month and scale based on features and user volume. For more detailed information on pricing plans, <a href="https://www.getbeamer.com/pricing">check out the pricing page</a>.</p><figure style="max-width:140pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/676524f18e01903c43b67016_66d162247fdd7925b8da1c02_image-placeholder.svg" alt="Beamer customer feedback management platform" loading="lazy"/></div></figure><h3>2. Typeform.</h3><p><strong>Best Features:</strong> Engaging and visually appealing interface, wide range of question types (including branching logic for personalized surveys), pre-built survey templates for quick setup, basic data analysis with insights into survey responses. This is a solid easy to setup and use customer feedback collecting and management tool.</p><p><strong>Recommended for:</strong> Businesses looking to create visually attractive and engaging surveys for customer satisfaction measurement or lead generation.</p><p><strong>Starting Price:</strong> Typeform offers a free plan with limited features. Paid plans start at $25 per month and scale based on features and number of responses.</p><h3>3. Formstack.</h3><p><strong>Best Features:</strong> Scalable and feature-rich customer feedback management tool, advanced form-building features with conditional logic and integrations with various payment gateways, powerful data management and reporting tools.</p><p><strong>Recommended for:</strong> Businesses requiring complex forms for data collection (e.g., customer onboarding forms, detailed feedback surveys) or those needing integrations with specific payment processors.</p><p><strong>Starting Price:</strong> Formstack offers a free plan with limited features. Paid plans start at $50 per month and scale based on features and form submissions.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f3f9387e2d0ae888204_14838-SP_1-03.png" alt="Customer feedback management tool - Formstack" loading="lazy"/></div></figure><h3>4. Google Forms.</h3><p><strong>Best Features:</strong> Free to use with a familiar Google interface, easy to create and share basic surveys, integrates seamlessly with other Google Workspace applications (Sheets, Docs, etc).</p><p><strong>Recommended for:</strong> Businesses or individuals needing a quick and free solution for basic customer feedback surveys or simple data collection forms. This is not a solution for companies looking for a solid customer feedback management tool.</p><p><strong>Starting Price:</strong> Free</p><h3>5. AskNicely.</h3><p><strong>Best Features:</strong> Focuses on post-interaction feedback through email and SMS surveys, offers sentiment analysis capabilities, has automated follow-up actions based on feedback, and includes customer experience management tools.</p><p><strong>Recommended for:</strong> Businesses prioritizing post-interaction user feedback collection (e.g., following customer support interactions or product purchases) and aiming to automate the process of collecting and acting on feedback.</p><p><strong>Starting Price:</strong> AskNicely doesn’t publish pricing information on its website. Contact their sales team to learn more about pricing options.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f419387e2d0ae88826b_14838-SP_1-05.png" alt="Customer feedback tool AskNicely" loading="lazy"/></div></figure><h3>6. InMoment.</h3><p><strong>Best Features:</strong> Enterprise-grade customer experience management platform, comprehensive feedback collection options (surveys, in-app feedback, social media monitoring), advanced analytics with customer journey mapping and churn prediction capabilities, robust reporting, and data visualization tools.</p><p><strong>Recommended for:</strong> Large enterprises with complex customer experience needs seeking a comprehensive solution for collecting, analyzing, and acting on customer feedback across all touchpoints.</p><p><strong>Starting Price:</strong> InMoment offers custom quotes based on specific needs and functionalities required.</p><h3>7. UserReport.</h3><p><strong>Best Features:</strong> User session recording and heatmap analytics, visualization of user behavior on websites and applications, identification of usability issues, and conversion bottlenecks.</p><p><strong>Recommended for:</strong> Businesses looking to understand user behavior on their websites or applications to improve user experience and conversion rates.</p><p><strong>Starting Price:</strong> While UserReport offers free sign-ups, specific details regarding higher-tier paid plans are not available on their website. Contact their sales team for a quote.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f419387e2d0ae888231_14838-SP_1-07.png" alt="Customer feedback management tool: UserReport" loading="lazy"/></div></figure><h3>8. Hotjar.</h3><p><strong>Best Features:</strong> Similar to UserReport, Hotjar offers session recording and heatmap analytics along with click tracking and form analytics capabilities.</p><p><strong>Recommended for:</strong> Businesses looking for a user behavior analytics tool with a focus on click tracking and form analytics in addition to session recordings and heatmaps.</p><p><strong>Starting Price:</strong> Hotjar offers a free plan with limited features. Paid plans start at $39 per month and scale based on features and website traffic.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f409387e2d0ae88821a_14838-SP_1-08-1.png" alt="Customer feedback management tools - behavior tracking Hotjar" loading="lazy"/></div></figure><h3>9. ProProfs.</h3><p><strong>Best Features:</strong> Feature-rich online survey platform, offers a variety of question types, branching logic, and survey customization options. Integrates with popular marketing automation and CRM platforms.</p><p><strong>Recommended for:</strong> Businesses looking for a comprehensive survey creation tool with advanced features and integrations for marketing and sales purposes.</p><p><strong>Starting Price:</strong> ProProfs offers a free plan with limited features. Paid plans start at $20 per month and scale based on features and the number of responses.</p><h3>10. Mopinion.</h3><p><strong>Best Features:</strong> Web-based feedback widget for collecting website visitor feedback through various channels (polls, surveys, smiley faces). Offers sentiment analysis and reporting tools.</p><p><strong>Recommended for:</strong> Businesses aiming to capture user feedback easily through a non-intrusive feedback widget and gain insights into user sentiment regarding specific website elements.</p><p><strong>Starting Price:</strong> Mopinion offers a 14-day free trial, and paid plans start at $259 per month.</p><h3>11. Feedier.</h3><p><strong>Best Features:</strong&gt; User-friendly interface with drag-and-drop survey building, multi-channel feedback collection (surveys, in-app feedback, NPS), advanced visual reporting with customizable dashboards and trend identification.</strong></p><p><strong>Recommended for:</strong> Businesses seeking a user-centric customer feedback management tool with a focus on clear and actionable data visualization. Ideal for collecting feedback across various channels.</p><p><strong>Starting Price:</strong> Feedier’s pricing structure is not available publicly. Contact their sales team for a quote.</p><h3>12. Feedbackify.</h3><p><strong>Best Features:</strong> Focuses on website feedback collection through user-friendly feedback widgets, offers features like screenshots and screen recordings alongside text feedback.</p><p><strong>Recommended for:</strong> Businesses that prioritize website feedback collection and want to capture user behavior alongside written comments for deeper insights.</p><p><strong>Starting Price:</strong> Feedbackify offers a free plan with limited features. Paid plans start at $19 per month and scale based on features and website traffic.</p><h3>13. Verint Experience Management.</h3><p><strong>Best Features:</strong> Enterprise-grade customer experience management platform, omnichannel feedback collection, advanced analytics with customer journey mapping, and artificial intelligence (AI) powered insights.</p><p><strong>Recommended for:</strong> Large organizations requiring a comprehensive solution for managing customer experiences across all touchpoints, with a focus on AI-driven insights.</p><p><strong>Starting Price:</strong> Verint Experience Management offers custom quotes based on specific needs and functionalities required.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f419387e2d0ae888234_14838-SP_1-13.png" alt="voice of the customer Verint" loading="lazy"/></div></figure><h3>14. Wootric.</h3><p><strong>Best Features:</strong> Focuses on NPS measurement and improvement, automated NPS surveys with sentiment analysis and churn prediction capabilities. Integrates with popular business tools (Slack, Salesforce, etc).</p><p><strong>Recommended for:</strong> Businesses prioritizing NPS as a key customer loyalty metric and seeking actionable insights to improve their NPS.</p><p><strong>Starting Price:</strong> Wootric’s pricing details for paid plans are not publicly available. Contact their sales team for a quote.</p><h3>15. HubSpot Customer Feedback.</h3><p><strong>Best Features:</strong> Integrated customer feedback solution within the HubSpot CRM platform, offers surveys, in-app feedback widgets, and live chat functionality.</p><p><strong>Recommended for:</strong> Businesses already using the HubSpot CRM platform who want a seamless solution for collecting and managing customer feedback within their existing ecosystem.</p><p><strong>Starting Price:</strong> Pricing depends on the specific HubSpot CRM plan you are subscribed to. Some CRM plans include basic customer feedback features, while others require add-on modules for more advanced functionalities.</p><h3>16. KiyoOh.</h3><p><strong>Best Features:</strong> Focuses on collecting and managing online reviews from various platforms in one central location. Offers review request automation, review response management, and social media monitoring tools. Integrates with popular eCommerce platforms.</p><p><strong>Recommended for:</strong> E-commerce businesses looking for a comprehensive solution to manage online reviews across various platforms, improve review generation, and respond to customer feedback publicly.</p><p><strong>Starting Price:</strong> KiyoOh offers custom quotes based on features and the number of locations or online stores managed.</p><h3>17. Feefo.</h3><p><strong>Best Features:</strong> Similar to KiyoOh, Feefo helps businesses collect and manage online reviews. It offers features like star ratings, written reviews, and photo/video reviews. Integrates with popular eCommerce platforms and marketing automation tools.</p><p><strong>Recommended for:</strong> Businesses looking for a powerful online review management solution with features like photo/video reviews and integrations with marketing automation tools.</p><p><strong>Starting Price:</strong> Feefo offers custom quotes based on features and the number of reviews managed.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f419387e2d0ae88823a_14838-SP_1-17.png" alt="Feefo" loading="lazy"/></div></figure><h3>18. Bazaarvoice.</h3><p><strong>Best Features:</strong> Focuses on building trust and advocacy through user-generated content (UGC), including reviews, photos, and social media content. Offers advanced analytics and reporting tools to understand customer sentiment and identify brand advocates.</p><p><strong>Recommended for:</strong> Brands seeking to leverage the power of user-generated content to build trust and encourage customer advocacy. Ideal for businesses with a strong focus on social proof and visual content.</p><p><strong>Starting Price:</strong> Bazaarvoice offers custom quotes based on features and the volume of reviews managed.</p><h3>19. Canny.</h3><p><strong>Best Features:</strong> Canny is a customer feedback management platform specifically designed for product teams. Canny offers features like idea submission, user voting, roadmap planning, and feedback prioritization tools. Integrates with popular project management tools like Jira and Asana.</p><p><strong>Recommended for:</strong> Product teams looking for a dedicated platform to capture user feedback, prioritize product features based on user needs, and foster a culture of customer-centric product development.</p><p><strong>Starting Price:</strong> Canny offers a free plan with limited features. Paid plans start at $79 per month and scale based on features and the number of users.</p><h3>20. Pendo.</h3><p><strong>Best Features:</strong> User session recording and behavior analytics with heatmaps and click tracking. Pendo focuses on understanding user journeys within web applications and identifying user pain points.</p><p><strong>Recommended for:</strong> Businesses looking for a user behavior analytics tool specifically designed for web applications, helping to optimize user experience and product adoption.</p><p><strong>Starting Price:</strong> Pendo offers custom quotes based on features and the number of users.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f419387e2d0ae888237_14838-SP_1-20.png" alt="Customer feedback management tools: Pendo" loading="lazy"/></div></figure><h3>21. HubSpot’s Form Maker.</h3><p><strong>Best Features:</strong> Drag-and-drop form builder for creating a variety of forms (surveys, feedback forms, lead capture forms). Integrates seamlessly with other HubSpot CRM tools.</p><p><strong>Recommended for:</strong> Businesses already using the HubSpot CRM platform who want a simple and integrated solution for creating custom feedback forms alongside their other CRM functionalities.</p><p><strong>Starting Price:</strong> Pricing depends on the specific HubSpot CRM plan you are subscribed to. Some CRM plans include basic form creation features, while others require add-on modules for more advanced functionalities.</p><h3>22. Sogolytics.</h3><p><strong>Best Features:</strong> Session recording and user behavior analytics with a focus on heatmaps, attention recordings, and form analytics.</p><p><strong>Recommended for:</strong> Businesses looking for a user behavior analytics tool with a focus on attention recordings (where users look on a webpage) and form analytics to understand user interactions with forms.</p><p><strong>Starting Price:</strong> Sogolytics offers a free plan with limited features. Paid plans start at $25 per month and scale based on features and website traffic.</p><h3>23. Grade.us.</h3><p><strong>Best Features:</strong> Focuses on collecting customer and user feedback through NPS surveys and CSAT (Customer Satisfaction) surveys. Offers sentiment analysis and reporting tools. Integrates with popular project management and communication tools.</p><p><strong>Recommended for:</strong> Businesses looking for a simple and user-friendly solution to measure customer satisfaction and loyalty through NPS trackers and CSAT surveys, with integrations for project management and communication.</p><p><strong>Starting Price:</strong> Grade.us offers a free plan with limited features. Paid plans start at around $110 per month and scale based on features and the number of responses.</p><h3>24. JustReview.</h3><p><strong>Best Features:</strong> Online review management platform with features like review request automation, review response management, and social media monitoring. Integrates with popular eCommerce platforms.</p><p><strong>Recommended for:</strong> Businesses looking for a cost-effective online review management solution with basic features like review request automation and response management. Ideal for businesses on a budget or those requiring a more basic online review management toolset compared to KiyoOh or Feefo.</p><p><strong>Starting Price:</strong> JustReview offers a free plan with limited features. Paid plans start at $19 per month and scale based on features and the number of locations or online stores managed.</p><div class="w-embed"><div id="banner-ad"></div></div><h2>Customer satisfaction survey tools.</h2><p>Customer satisfaction surveys are crucial for understanding how happy your customers are with your product or service. Here are a few leaders in the customer satisfaction survey tool category:</p><h3>1. Jotform.</h3><p><strong>Best Features:</strong> User-friendly interface with drag-and-drop survey building, offers a wide variety of question types (including branching logic for personalized surveys) and integrates with popular business tools (like CRMs and email marketing platforms). </p><p><strong>Recommended for:</strong> Businesses looking for a user-friendly and affordable solution to create basic customer satisfaction surveys. Ideal for those who may not require advanced features like NPS trackers or complex data analysis.</p><p><strong>Starting Price:</strong> Free plan available with limitations. Paid plans start at $34 per month and scale based on features and the number of submissions.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f419387e2d0ae88823d_14838-SP_2-01.png" alt="customer review software Jotform" loading="lazy"/></div></figure><h3>2. SurveyMonkey.</h3><p><strong>Best Features:</strong> A household name in the survey world, SurveyMonkey offers a robust set of features for creating and managing complex customer satisfaction surveys. Features include branching logic, skip logic, question piping, and advanced data analysis tools.</p><p><strong>Recommended for:</strong> Businesses requiring advanced survey functionalities like branching logic and complex data analysis for in-depth customer satisfaction insights.</p><p><strong>Starting Price:</strong> Free plan available with limited features. Paid plans start at $25 per month and scale based on features and the number of responses.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f419387e2d0ae888260_14838-SP_2-02.png" alt="review software SurveyMonkey" loading="lazy"/></div></figure><h3>3. Survicate.</h3><p><strong>Best Features:</strong> User-friendly interface with AI-powered survey creation and pre-built customer satisfaction survey templates. Offers multilingual surveys and advanced reporting with sentiment analysis.</p><p><strong>Recommended for:</strong> Businesses seeking a user-friendly platform with AI assistance for creating customer satisfaction surveys, with a focus on multilingual capabilities and sentiment analysis for deeper insights.</p><p><strong>Starting Price:</strong> Survicate offers a free trial, and paid plans start at $59 per month and scale based on features and the number of responses.</p><h3>4. SurveyLab.</h3><p><strong>Best Features:</strong> SurveyLab is a powerful and feature-rich platform for creating complex customer satisfaction surveys. It offers features like white-labeling, custom branding, and advanced data analysis with statistical tools.</p><p><strong>Recommended for:</strong> Large enterprises or research institutions requiring a high degree of customization and advanced data analysis capabilities for their customer satisfaction surveys.</p><p><strong>Starting Price:</strong> SurveyLab offers custom quotes based on features and survey volume.</p><figure style="max-width:2500pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f409387e2d0ae888217_14838-SP_2-04.png" alt="customer review software SurveyLab" loading="lazy"/></div></figure><h3>5. FeatureOS (formerly Hellonext).</h3><p><strong>Best Features:</strong> Combines customer satisfaction surveys with other customer feedback channels (like in-app feedback and chat) in a single platform. Offers features like sentiment analysis and real-time reporting.</p><p><strong>Recommended for:</strong> Businesses seeking a comprehensive customer feedback solution that goes beyond surveys, offering a unified platform for various feedback channels and real-time insights.</p><p><strong>Starting Price:</strong> FeatureOS offers custom quotes based on features and the number of users.</p><h3>6. UseResponse.</h3><p><strong>Best Features:</strong> UseResponse is a multi-channel customer support platform with built-in customer satisfaction survey functionalities. It offers features like ticketing, live chat, and customer satisfaction surveys.</p><p><strong>Recommended for:</strong> Businesses already using UseResponse for their customer support needs and wanting to add customer satisfaction surveys within their existing platform for a cohesive customer experience management solution.</p><p><strong>Starting Price:</strong> UseResponse offers various pricing plans based on features and the number of agents. Some plans include basic customer satisfaction survey functionalities, while others require add-on modules for more advanced survey features.</p><p>Read <a href="https://www.getbeamer.com/help/how-to-send-nps-surveys-by-email-or-link">this article</a> to learn how to send effective NPS surveys by email or links. And <a href="https://www.getbeamer.com/blog/good-nps-for-saas">here</a> you can read about what a good NPS score for SaaS is.</p><p><h2></p><p>Customer review software.</p><p>Customer reviews hold immense power. Customer review software helps you manage online reviews from various platforms in one central location and leverage them to improve your customer experience. Here are some top options to consider:</p><h3>1. Birdeye.</h3><p><strong>Best Features:</strong> This customer review software offers a comprehensive solution for managing online reviews across various platforms (Google My Business, Yelp, Facebook). Includes features like review request automation, review response management, social media listening, and reputation management tools.</p><p><strong>Recommended for:</strong> Businesses with a strong focus on online reputation management and seeking a comprehensive solution to manage reviews across multiple platforms.</p><p><strong>Starting Price:</strong> Birdeye offers custom quotes based on features and the number of locations managed.</p><h3>2. Yotpo.</h3><p><strong>Best Features:</strong> This customer review software focuses on E-commerce businesses and helps them collect, manage, and leverage online reviews. Offers features like review request automation, review widgets for product pages, social media integrations, and customer loyalty programs.</p><p><strong>Recommended for:</strong> E-commerce businesses looking for a dedicated platform to manage online reviews, incentivize customer reviews, and leverage them to improve customer loyalty and sales.</p><p><strong>Starting Price:</strong> Plans start at $79 per month and scale based on features and the number of orders processed.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f409387e2d0ae88821d_14838-SP_3-02.png" alt="customer review software- Yotpo example" loading="lazy"/></div></figure><h3>3. Trustpilot.</h3><p><strong>Best Features:</strong> A well-established customer review tool for collecting and managing online reviews. Offers basic features like review request automation, review response management, and basic analytics.</p><p><strong>Recommended for:</strong> Businesses looking for a basic and free solution to collect online reviews from customers. Ideal for those who may not require advanced features like social media listening or reputation management tools offered by other platforms.</p><p><strong>Starting Price:</strong> Trustpilot offers a free plan with basic features. Paid plans with additional functionalities start at around $250 per month.</p><h3>4. Podium.</h3><p><strong>Best Features:</strong> This customer review software offers a multi-channel customer communication platform with features like text messaging, live chat, and online review management.</p><p><strong>Recommended for:</strong> Businesses aiming to manage customer interactions across various channels (texting, chat, reviews) within a unified platform. Ideal for businesses already using Podium for other communication needs.</p><p><strong>Starting Price:</strong> Podium offers custom quotes based on features and the number of users.</p><h3>5. Broadly.</h3><p><strong>Best Features:</strong> Focuses on location-based businesses and helps them manage online reviews across various platforms. This customer review software offers features like review request automation, review response management, social media listening, and reputation management tools specifically tailored for local businesses.</p><p><strong>Recommended for:</strong> Location-based businesses (restaurants, cafes, retail stores) seeking a solution to manage online reviews and local SEO.</p><p><strong>Starting Price:</strong> Broadly offers custom quotes based on features and the number of locations managed.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f419387e2d0ae888240_14838-SP_4-05.png" alt="customer review software - Broadly, NPS tracker" loading="lazy"/></div></figure><h2>Net Promoter Score (NPS) Trackers.</h2><p>The NPS is a powerful metric that gauges customer loyalty and likelihood to recommend your product or service. NPS tracker automate the process of collecting and calculating your NPS, providing valuable insights into customer sentiment. Here are some popular options:</p><h3>1. Beamer NPS.</h3><p><strong>Best Features: </strong><a href="https://www.getbeamer.com/nps">Beamer NPS</a> has a user-friendly interface with drag-and-drop NPS survey building. It offers multi-channel NPS tracker (email, SMS, in-app), advanced reporting with NPS score trends, and customer feedback analysis. Additionally, it integrates with popular business tools (CRMs, marketing automation platforms). Beamer offers a very solid NPS tracker tool.</p><p><strong>Recommended for: Businesses of all sizes looking for a powerful all-in-one NPS tracking solution with a focus on ease of use and actionable insights. Beamer NPS offers multi-channel NPS survey distribution and integrates seamlessly with existing business tools.</p><p><strong>Starting Price:</strong> Beamer NPS offers a free plan with limited features. Paid plans start at $99 per month and scale based on features and user volume. <a href="https://www.getbeamer.com/pricing/#undefined">Visit Beamer’s website</a> for a more detailed breakdown of pricing plans. You can signup for a free trial of an Beamer NPS tracker. </span></p><figure style="max-width:140pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/676524f18e01903c43b67016_66d162247fdd7925b8da1c02_image-placeholder.svg" alt="NPS tracker software, NPS tracker tool - Beamer" loading="lazy"/></div></figure><h3>2. SurveySparrow.</h3><p>=”font-weight: 400;”><strong>Best Features:</strong> SurveySparrow is a user-friendly NPS tracker platform for creating engaging NPS surveys with various question types and branching logic. It offers basic NPS reporting with score calculation and sentiment analysis.</strong></p><p><strong>Recommended for:</strong> Businesses seeking a user-friendly and affordable solution to create and distribute basic NPS surveys. Ideal for those who seek a basic NPS tracker and may not require advanced reporting functionalities offered by other tools.</p><p><strong>Starting Price:</strong> SurveySparrow offers a free plan with limited features. Paid plans start at $19 per month and scale based on features and the number of responses.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f409387e2d0ae888220_14838-SP_5-02.png" alt="NPS tracker and user feedback tools - SurveySparrow" loading="lazy"/></div></figure><h3>3. Zonka Feedback.</h3><p><strong>Best Features:</strong> This is an NPS tracker tool focusing on NPS tracking and improvement. Offers features like automated NPS surveys with reminder emails, sentiment analysis, and actionable insights to improve NPS scores.</p><p><span style=”font-weight: 400;”><strong>Recommended for:</strong> Businesses prioritizing NPS improvement and seeking a dedicated NPS tracker tool with features designed to boost customer loyalty and increase NPS score.</p><p><strong>Starting Price:</strong> Zonka Feedback offers a free trial, and paid plans start at $49 per month and scale based on features and the number of responses.</p><h3>4. Qualtrics.</h3><p><strong>Best Features:</strong> Qualtrics is an enterprise-grade customer experience management platform with a robust NPS tracker. It offers advanced features like NPS benchmarking, custom reporting dashboards, and in-depth customer feedback analysis.</p><p><strong>Recommended for:</strong> Large enterprises requiring a comprehensive customer experience management solution with a powerful NPS tracker and advanced data analysis capabilities.</p><p><strong>Starting Price:</strong> Qualtrics offers custom quotes based on features and the number of users.</p><h3>5. Qualaroo.</h3><p><strong>Best Features:</strong> Offers NPS surveys along with other customer feedback tools like website pop-ups and in-app feedback widgets. Provides basic NPS tracker and reporting and sentiment analysis.</p><p><strong>Recommended for:</strong> Businesses looking for a multi-channel customer feedback solution that includes NPS tracker alongside other feedback channels. Ideal for those who may already be using Qualaroo for other customer feedback functionalities.</strong></p><p><strong>Starting Price:</strong> Qualaroo offers custom quotes based on features and the number of website visitors.</p><figure style="max-width:1200pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f419387e2d0ae888243_14838-SP_5-05.png" alt="NPS trackers, customer review software - Qualaroo" loading="lazy"/></div></figure><h2>Final Thoughts.</h2><p>Investing in a customer feedback management tool can be a game-changer for your business. Here’s how reaping the rewards of customer feedback analysis can propel your company forward:</p><ul role="list"><li>Enhanced Customer Satisfaction: Actively listening to your customers and addressing their concerns fosters a more positive customer experience. Analyzing feedback helps you pinpoint areas for improvement and prioritize changes that will have the biggest impact on customer happiness. Satisfied customers are more likely to become loyal brand advocates, and adopting customer feedback management tools will get you there faster.</li><li>Reduced Customer Churn: Dissatisfied customers don’t stick around for long. NPS trackers capture the general mood of your customers. Customer feedback analysis allows you to identify at-risk customers and proactively address their grievances before they churn. By listening to their feedback and taking action, you can retain valuable customers and build stronger relationships.</li><li>Data-Driven Decision Making: In today’s data-driven world, gut feelings aren’t enough. Customer feedback management tools enable you to run customer feedback analysis providing you with concrete data to support critical business decisions. You can leverage customer insights from user feedback software to optimize marketing campaigns, personalize the customer experience, and allocate resources effectively.</li><li>Improved Product Development: Customer and user feedback is a treasure trove of insights that can inform your product development roadmap. Customer feedback management tools help you analyze feedback, enabling you to identify features your customers want, understand their pain points, and prioritize the development of features that will truly add value to their experience. This not only keeps your product competitive but also demonstrates a commitment to customer-centricity.</li><li>Boosted Brand Reputation: Positive customer reviews and testimonials go a long way in building trust and attracting new customers. Customer feedback analysis allows you to identify areas where your brand excels and leverage positive user feedback to build a strong reputation. Additionally, by catching the customer sentiment via an NPS tracker and addressing negative feedback publicly and promptly, you demonstrate a commitment to customer satisfaction and build trust.</li></ul><figure style="max-width:2500pxpx" class="w-richtext-align-fullwidth w-richtext-figure-type-image"><div><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d04f409387e2d0ae888223_14838-SP_0-03.png" alt="Benefits of customer review software - NPS tracker" loading="lazy"/></div></figure><p>In conclusion, choosing the right customer feedback management tool can be a transformative decision for your business. By harnessing the power of customer insights, you can unlock a wealth of opportunities to improve customer satisfaction, reduce churn, make data-driven decisions, and ultimately drive business growth. Remember, your customers are your most valuable asset – listen to them, learn from them, and watch your business thrive.</p><p>Read <a href="https://www.getbeamer.com/blog/how-to-make-sense-of-all-your-user-feedback">this guide</a> to learn how to make sense of all your customer/user feedback.</p><p>And <a href="https://www.getbeamer.com/blog/plg-tools-for-each-step-of-the-customer-journey">here</a> you can learn about the PLG tools for each step of the customer journey.</p></div><div class="ad-banner"><div class="ad-content-wrap"><div class="banner-ad-title">Keep your users updated & engaged</div><div class="banner-ad-content">Beamer is the #1 suite of product marketing tools</div></div><div class="banner-ad-cta-wrap"><a href="https://app.getbeamer.com/auth/signup" target="_blank" class="banner-ad-button">Try it for free today</a><a href="/" target="_blank" class="banner-ad-link">Learn more</a><div class="w-embed"><style> .banner-ad-button { color: #fff !important; } .banner-ad-link { color: #1c1e21 !important; } </style></div></div></div></div></div><div class="blog-side"><div class="blog-author-area"><div class="blog-author-image-wrap banner-single"><img src="https://cdn.prod.website-files.com/66bdbedd186d4f1e46bba6a9/66d19c1790fb4843a88badb7_Natasha-Berman.webp" loading="lazy" alt="image" class="blog-author-image"/></div><p class="blog-author-name">Natasha Berman.</p><p class="blog-author-role">Head of Demand Generation</p><div class="blog-author-intro-wrap"><p class="blog-author-intro">Natasha Berman is a dedicated marketing leader, recognized for steering robust, collaborative, and data-driven marketing organizations to success. 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Her passion for understanding how technical users engage with products is key to building critical experiences in the buyer's product journey.</p></div><div class="blog-post-cats"><p class="blog-post-cats-content">This article is about <a href="https://www.getbeamer.com/blog/category/customer-engagement" class="blog-link">Customer Engagement</a> + <a href="https://www.getbeamer.com/blog/category/user-feedback/customer-feedback" class="blog-link">customer feedback</a> + <a href="https://www.getbeamer.com/blog/category/product-management" class="blog-link">Product Management</a> + <a href="https://www.getbeamer.com/blog/category/user-engagement" class="blog-link">User Engagement</a> + <a href="https://www.getbeamer.com/blog/category/user-feedback" class="blog-link">User Feedback</a></p></div></div><div class="blog-author-area w-condition-invisible"><div class="blog-author-image-wrap banner-single"><img src="https://cdn.prod.website-files.com/plugins/Basic/assets/placeholder.60f9b1840c.svg" loading="lazy" alt="image" class="blog-author-image w-dyn-bind-empty"/></div><p class="blog-author-name w-dyn-bind-empty"></p><div class="blog-author-intro-wrap"><p class="blog-author-intro w-dyn-bind-empty"></p></div></div></div></div></div><div class="w-embed"><style> .article-summary h3::before , .contact-card-subtitle::before { content: ""; display: block; width: 160px; height: 2px; border-top: 2px solid #FFCB1F; margin: 0 0 10px; } </style></div></section><section class="testimonial-section"><div class="w-layout-blockcontainer container-medium w-container"><div class="testimonial-card"><div class="testimonial-image-wrap"><img src="https://cdn.prod.website-files.com/66b70736e94ee47108b9f364/66bd83f10e534b6a9f132211_testimonial-teamleader.webp" loading="lazy" sizes="(max-width: 479px) 92vw, (max-width: 767px) 95vw, (max-width: 991px) 96vw, (max-width: 1279px) 25vw, 308.359375px" srcset="https://cdn.prod.website-files.com/66b70736e94ee47108b9f364/66bd83f10e534b6a9f132211_testimonial-teamleader-p-500.webp 500w, https://cdn.prod.website-files.com/66b70736e94ee47108b9f364/66bd83f10e534b6a9f132211_testimonial-teamleader.webp 761w" alt="blog image" class="testimonial-image"/></div><div class="testimonial-card-content-wrap"><div class="quote-text-wrap"><p class="quote-text">“Beamer is the perfect tool for SaaS companies to engage users and reduce churn. 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Blocking categories may impact your experience on the website.</div></div><div class="fs-cc-prefs_space-medium"><div fs-cc="deny" class="cookie-pref-button reject">Reject all cookies</div><div fs-cc="allow" class="cookie-pref-button">Allow all cookies</div></div><div class="fs-cc-prefs_space-small"><div class="fs-cc-prefs_title">Manage Consent Preferences by Category</div></div><div class="fs-cc-prefs_option"><div class="fs-cc-prefs_toggle-wrapper"><div class="fs-cc-prefs_label">Essential</div><div class="fs-cc-prefs_text"><strong>Always Active</strong></div></div><div class="fs-cc-prefs_text">These items are required to enable basic website functionality.</div></div><div class="fs-cc-prefs_option"><div class="fs-cc-prefs_toggle-wrapper"><div class="fs-cc-prefs_label">Marketing</div><label class="w-checkbox fs-cc-prefs_checkbox-field"><input type="checkbox" name="marketing-2" id="marketing-2" data-name="Marketing 2" fs-cc-checkbox="marketing" class="w-checkbox-input fs-cc-prefs_checkbox"/><span for="marketing-2" class="fs-cc-prefs_checkbox-label w-form-label">Essential</span><div class="fs-cc-prefs_toggle"></div></label></div><div class="fs-cc-prefs_text">These items are used to deliver advertising that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.</div></div><div class="fs-cc-prefs_option"><div class="fs-cc-prefs_toggle-wrapper"><div class="fs-cc-prefs_label">Personalization</div><label class="w-checkbox fs-cc-prefs_checkbox-field"><input type="checkbox" name="personalization-2" id="personalization-2" data-name="Personalization 2" fs-cc-checkbox="personalization" class="w-checkbox-input fs-cc-prefs_checkbox"/><span for="personalization-2" class="fs-cc-prefs_checkbox-label w-form-label">Essential</span><div class="fs-cc-prefs_toggle"></div></label></div><div class="fs-cc-prefs_text">These items allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your current location.</div></div><div class="fs-cc-prefs_option"><div class="fs-cc-prefs_toggle-wrapper"><div class="fs-cc-prefs_label">Analytics</div><label class="w-checkbox fs-cc-prefs_checkbox-field"><input type="checkbox" name="analytics-2" id="analytics-2" data-name="Analytics 2" fs-cc-checkbox="analytics" class="w-checkbox-input fs-cc-prefs_checkbox"/><span for="analytics-2" class="fs-cc-prefs_checkbox-label w-form-label">Essential</span><div class="fs-cc-prefs_toggle"></div></label></div><div class="fs-cc-prefs_text">These items help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues. This storage type usually doesn’t collect information that identifies a visitor.</div></div><div class="fs-cc-prefs_buttons-wrapper"><div fs-cc="submit" class="cookie-pref-button">Confirm my preferences and close</div></div><input type="submit" data-wait="Please wait..." class="fs-cc-prefs_submit-hide w-button" value="Submit"/><div class="w-embed"><style> /* smooth scrolling on iOS devices */ .fs-cc-prefs_content{-webkit-overflow-scrolling: touch} </style></div></div></form><div class="w-form-done"></div><div class="w-form-fail"></div><div fs-cc="close" class="fs-cc-prefs_overlay"></div><div fs-cc="interaction" class="fs-cc-prefs_trigger"></div></div><div class="hide"></div></div></div><script src="https://d3e54v103j8qbb.cloudfront.net/js/jquery-3.5.1.min.dc5e7f18c8.js?site=66b70736e94ee47108b9f364" type="text/javascript" integrity="sha256-9/aliU8dGd2tb6OSsuzixeV4y/faTqgFtohetphbbj0=" crossorigin="anonymous"></script><script src="https://cdn.prod.website-files.com/66b70736e94ee47108b9f364/js/webflow.7fc039b8.a90f11cedb367880.js" type="text/javascript"></script> <script> document.addEventListener('DOMContentLoaded', function () { const header = document.querySelector('.header'); 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