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class="jsx-ef86202475c6562f article_body"><article class="jsx-ef86202475c6562f "><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_2103222606">General </h2></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_fedec30581">What is Resound? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="https://resound.fm">Resound</a> is the AI editing app for podcasters. Resound exists to automate the tedious parts of podcasting so that you can focus on your message, not your mess-ups. Automatically detect umms and ahhs in your podcast in minutes.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/603629794/fbd0e5f81cee49f56535933d/Resound+Editor.png?expires=1734208200&signature=09ee813f44e3af82a682c7b370a72261edfb1f59af64285a447ce6606a25b718&req=ciAkEMt3mohbFb4f3HP0gJTJ%2B%2FcnPgN0IiT7Zim%2BR3LaNNh1DGRX5717fKFk%0AGOI%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/603629794/fbd0e5f81cee49f56535933d/Resound+Editor.png?expires=1734208200&signature=09ee813f44e3af82a682c7b370a72261edfb1f59af64285a447ce6606a25b718&req=ciAkEMt3mohbFb4f3HP0gJTJ%2B%2FcnPgN0IiT7Zim%2BR3LaNNh1DGRX5717fKFk%0AGOI%3D%0A" alt="Resound app editor modal"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Key Features</b></p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Filler sound detection</b> — Automatically find your umms and ahhs in minutes so you don’t have to listen back to every minute of your episode. Resound finds the edits, you decide whether to cut or keep them.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Silence Detection</b> — Automatically find long and boring silences in your audio. </p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Enhance</b> — Get our go-to podcast mix done by AI in a single click. </p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Trim Audio</b> — Make your own cuts to audio with a simple right-click. </p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Export studio-quality audio</b> — Export your edited audio as a WAV, MP3, or AAF after you’ve edited.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Export AAFs for DAWs</b> — Fine-tune your edits in Pro Tools with AAF exports.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Unlimited Revisions</b> — Revise and re-export your edited audio anytime.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Multitrack Editing</b> — Edit up to 4 tracks simultaneously. All tracks will be displayed together on the front end as a single waveform, but your tracks are edited individually behind the scenes.</p></div></li></ul></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Learn more about Resound</b></p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="https://resound.fm/about">Read The Resound Story</a></p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="https://resound.fm/blog">Read the Resound blog</a></p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="http://twitter.com/resoundfm">Follow @resoundfm on Twitter</a></p></div></li></ul></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_df89e54454">What languages does Resound support?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Resound’s machine learning models for filler sound detection are optimized for audio in English. Resound has <b>not</b> been optimized for any other language except for English at this time. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>However, many users from around the world have tried Resound and found that it still works on their audio. Users have tried detecting ums and ahs in their audio for Spanish, German, French, Polish, and many other languages. They often report that they are very happy with the results. In other words, if you're not sure that Resound supports your language, just give it a try anyways on our free trial to see how it works. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Resound can also detect silences across <b>all languages</b> and mix and master audio with Enhance regardless of language.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_a0ad3ad9f4">What's on Resound's Roadmap for the future?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>See our public Roadmap, request features, and see what's new at <a href="https://feedback.resound.fm">feedback.resound.fm</a>. </p></div></details></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_f1dbb28ca8">Features </h2></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_8c30107368">Can I detect filler sounds in Resound? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Yes! Resound detects filler sounds like ums and ahs with AI that has been specifically trained to make the most accurate edits. You can review each edit to cut (delete) or keep (leave in). Or you can cut all in one click. We've built this over 4 years and reached an incredibly accurate standard. <a href="https://help.resound.fm/en/articles/7011019-how-does-resound-detect-filler-sounds">Learn more here.</a> </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_5e0e0508c4">Can I detect long silences in Resound? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Yes! Resound automatically detects long and boring silences when you process audio through the app. You can review each edit to cut (delete) or keep (leave in). Or you can cut all in one click. <a href="https://help.resound.fm/en/articles/8318904-silence-detection">Learn more here. </a></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_ce159ad43b">Can I make my own edits in Resound?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Yes, you can easily make your own manual edits in Resound. Just right-click anywhere on the waveform to highlight a section you wish to cut (aka delete). </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_7097b75542">Can I adjust the volume of a track in Resound?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Yes, you can automatically adjust the volume of your tracks using AI in Resound. Just upload to Resound and click the Enhance icon to normalize the sound of your track or tracks, and mix and master them. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>You <b>cannot </b>manually adjust the volume of tracks at this time, but our Enhance feature will do this for you. Learn more in <a href="https://help.resound.fm/en/articles/8370707-enhance-ai-mixing-and-mastering">this guide to Enhance.</a></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_d15cd893e4">Can I mix and master my audio in Resound?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Yes, you can easily mix and master your audio or video with Resound's AI. Enhance automatically mixes and masters your podcast to sound crisp, clear, and polished before you hit publish. <a href="https://help.resound.fm/en/articles/8370707-enhance-ai-mixing-and-mastering">Learn more here</a>. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_83581bab95">Can I record audio or video in Resound?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Unfortunately, you cannot record audio in Resound. We believe in radical focus. And we’re hyper-focused on building the AI audio engineer of the future, not building a recording platform.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you want to record a solo track, we recommend using <a href="https://resonaterecordings.com/voice-recorder/">Resonate’s free online voice recorder.</a> If you’re recording 2 or more people, we recommend using <a href="https://riverside.fm">Riverside</a>.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Read our full guide on <a href="https://help.resound.fm/en/articles/6683860-how-to-record-a-podcast-tools-and-best-practices">best practices for recording a podcast here.</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_82f830bb99">Can Resound show a transcription of the audio? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Resound does not currently offer Transcriptions of audio. Though we may in the future. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_058ec099dc">Can Resound cut "you know, right, so," etc automatically? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No, Resound cannot detect filler words like you know, right, so, and, etc. Resound currently detects filler <b><i>sounds</i></b> (um, ah, eh) and silences, but not filler <b><i>words</i></b> such as you know, right, so, and, etc. If you want to cut out additional mistakes that Resound did not detect, you can simply right-click on the waveform to add your own edits. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_03b0d0312f">Can Resound mute silence in only one track (multitrack editing)? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No, Resound cannot mute silence in only one track inside of a multitrack project. Currently, Multitrack editing in Resound applies edits to both tracks, for a simplified workflow that keeps all your edits in sync. For example, if you cut out an umm from track 1 it will also cut out the same timestamp from track 2 (to keep tracks in sync). </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_ee6d5a5a3f">Can I invite teammates to Resound?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Right now the easiest way to share Resound with a collaborator is to share your login information. We do not yet have admin roles and permissions, though we hope to add this in the future. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Note: Never share your password with someone you don't know or trust. Use a secure service like 1password or Proton Pass to share passwords with others in an encrypted way. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_2d7fbd6cd0">Can Resound replace a filler sound with silence? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Right now Resound cannot replace an edit with silence, though we may add this in the future. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_bd51cf7715">Can I add intro/outro music in Resound?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No, Resound currently does not allow you to add intro and outro music to an existing project. However, we're working on adding this feature, so that should be available soon. For right now, your best option will be to add music with a tool like GarageBand, Audacity, or your DAW of choice after you process files through Resound. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_58d8518296">Can I merge separate clips together? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No, at this time you cannot merge multiple tracks together. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Resound lets you stack up to 4 separate tracks on top of each other (meaning they both start at the same time) but does not yet support combining multiple tracks linearly (ex: track 1 plays from 1-3 mins, track 2 plays from 3 mins to 40 mins). </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_aae673dc00">Can I rename my file/project in Resound? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No, Resound does not yet offer the ability to rename your files or project. We plan to add this soon but don't currently have the ability to rename projects in Resound. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_3209ac6eb9">Does Resound support 32-bit float files? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No. Resound does not yet support 32-bit float files, though we hope to add this in the future. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_bddcd0bc6d">Can I export XMLs for Davinci, Premiere Pro, or Final Cut Pro? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No, Resound cannot currently export XML video files. We hope to add this feature in the future though! See a <a href="https://help.resound.fm/en/articles/6671819-which-file-formats-work-in-resound">full list of accepted file formats here. </a></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_8371a2c715">When do projects get deleted from Resound? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Projects in Resound are deleted after 1 day for free users, 15 days for Creator users, 30 days for Professional users, and 60 days for Studio users. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_2341a79e63">Can I rename projects or files in Resound? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No, right now you cannot rename projects or files within Resound. This is a feature we'd like to add in the future, but do not yet support. Upvote this feature <a href="https://feedback.resound.fm/feature-requests/p/ability-to-rename-session">on our public roadmap here</a>. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_0a5748766e">Can I find and remove breaths in Resound? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No, Resound currently does not detect or reduce breaths in audio or video files. However, we do improve the sound quality of your files with our Enhance feature, which uses AI to mix and master your audio. <a href="https://help.resound.fm/en/articles/8370707-enhance-ai-mixing-and-mastering">Learn more about Enhance here</a> and upvote this feature request for breath detection/reduction <a href="https://feedback.resound.fm/feature-requests/p/remove-breaths">here</a>. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_e1853d3e71">Can Resound export short clips instead of exporting full-length files? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No, currently Resound cannot export shorter clips from a full-length project. If the project in Resound is 10 minutes, Resound will only export the entire project from start to finish. Want us to change that? <a href="https://feedback.resound.fm/">Request a new feature here. </a></p></div></details></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-callout" style="background-color:#d7efdc80;border-color:#1bb15733"><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Think Resound is missing a feature?</b> Read our roadmap, request a feature, and see what's new in Resound at <a href="https://feedback.resound.fm" rel="nofollow noopener noreferrer" target="_blank">feedback.resound.fm</a>. </p></div></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_a34c90ac79">Uploads and Downloads</h2></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_5b89555ad4">How do I upload and process a file?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>To upload a file in Resound, follow these steps:</p></div><div class="intercom-interblocks-ordered-nested-list"><ol><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Open Resound.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Select "Upload a File”</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Locate the files you want to process on your computer.</p></div></li></ol></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If uploading only 1 file, just click the file name</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If uploading multiple files, hold down Shift then select all the files you wish to upload</p></div></li></ul></div><div class="intercom-interblocks-ordered-nested-list"><ol><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Wait for your session to process.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Review all your edits then export</p></div></li></ol></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_56957db847">Uploading and processing is not working. What should I do?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If uploading your audio file to Resound is not working, here’s what you should do:</p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>If Resound is not letting you upload a specific file, make sure you are using a file that <a href="https://help.resound.fm/en/articles/6671819-which-file-formats-work-in-resound">matches the file formats Resound accepts</a>.</b> If you have a file format that we do not accept, we recommend using <a href="http://cloudconvert.com">cloudconvert.com</a> to convert to a WAV file.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>If Resound is not letting you upload a multitrack project, there could be two problems.</b> First, make sure you have upgraded to a paid plan to unlock this feature. Second, make sure you are uploading 4 or less files at one time. Currently Resound only supports up to 4 files at a time. If this limit is an issue, reach out and let us know.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>If Resound is processing but it’s been less than 10-30 mins,</b> keep waiting a bit longer. Sometimes it takes a long time if your file is large, you have multiple files to upload, or your internet connection is slow. <i>(You can also <a href="https://www.google.com/search?q=internet+speed+test&oq=internet+speed+test">run a free internet speed test</a> to see if that is the problem)</i></p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>If Resound has been processing for 30 mins or more, something might have failed.</b> Reach out to our team to get support. Under normal circumstances Resound should not take more than roughly 10 minutes to process a project, but for some massive projects like 4K video files it can take a really long time, even more than 30 minutes. But if you suspect that something is truly not working, reach out to us in the app Messenger and let us know.</p></div></li></ul></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_80933c27d1">How long does it take to upload and process audio in Resound?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Processing in Resound can take anywhere from 30 seconds to 15 minutes or more.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This depends primarily on the speed of your internet connection, the size of your files, and the number of files. Because of how subjective this is, it’s hard to give a concrete time that it takes.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>As soon as you drop a file into Resound, the app begins a multi-step process of (1) uploading your file, (2) processing it, then (3) creating an editing session for you to review.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Uploading the file takes the longest time, and that is why the main factor that slows down this process is the size of files and your individual internet speed.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you believe the app is not working (and it’s been more than 10-20 mins with your project) feel free to reach out in the app messenger to get support.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_0791bb1ea3">How do I export and download a file?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>To export audio in Resound, follow these steps:</p></div><div class="intercom-interblocks-ordered-nested-list"><ol><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Log into Resound at <a href="http://app.resound.fm">app.resound.fm</a></p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Upload your project or open an existing project</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Make any necessary edits to your audio</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Click "Export" and select the desired file format (e.g., MP3, WAV)</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you're working with a multitrack project and want individual tracks, select "Include Individual Tracks"</p></div></li></ol></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Resound will export the files you are currently listening to in the app. If the Enhance feature is on, the exported files will be enhanced; if it's off, the exported files will be your original audio files.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Your download will be saved to your computer's Downloads folder automatically. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_6663573d0b">Exporting and downloading is not working. What should I do?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If exporting your audio from Resound is not working, here’s what you should do:</p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>If Resound is exporting but it’s been less than 10-30 mins,</b> keep waiting a bit longer. Sometimes it takes a long time if your file is large, you have a multitrack project, you selected multiple file formats, or your internet connection is slow. <i>(You can also <a href="https://www.google.com/search?q=internet+speed+test&oq=internet+speed+test">run a free internet speed test</a> to see if that is the problem)</i></p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>If Resound is stuck at 100%, that means we are preparing your file to download.</b> This can sometimes take a while (30-60 seconds), but we will automatically download your file as soon as it’s ready into your Downloads folder. If you want to close the app and come back later you can do that too. Just click the green checkmark next to your project to download the latest exported version when you jump back into the app. <a href="https://www.notion.so/Resound-FAQs-23d14a2f43244de890c2de19f920fed3?pvs=21">Learn more about this issue here</a>.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>If Resound is exporting and has been stuck for 30 minutes or more without showing any progress, contact us in the app messenger.</b></p></div></li></ul></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_2e8449f7d6">How long does it take to export and download from Resound?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Exporting can take anywhere from 60 seconds to 15 minutes or more.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This depends primarily on the speed of your internet connection, the size of your file(s), the number of files, and the number of file formats you choose to export. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Because of how subjective this is, it’s hard to give a concrete time that it takes.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>As soon as you click “Export” in Resound, the app begins the process of making edits to your audio files, keeping multitrack projects in sync, preparing your file names, and zipping them up into an organized folder.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you believe the app is not working (and it’s been exporting for more than 30 mins) feel free to reach out in the app messenger to get support.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_9b1e5a86aa">What is the shortest and longest file length Resound accepts?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>For uploads, there is no minimum or maximum file length requirement. <br/><br/>For processing, there is no minimum length requirement, but there is a maximum. When you process audio through Resound's AI, it counts towards your monthly usage time. That's 20 mins for free plans, 4 hrs for Creator, 10 hrs for Pro, and 30 hours for Studio plans. If your file exceeds the remaining usage time on your account you will be asked to upgrade or wait until your usage time renews. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_745202a735">Why is my upload stuck at 75%? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Sometimes the app appears stuck at 75% while you upload but it is in fact still working on the backend. Please wait at least 15 minutes, as sometimes the upload is slower based on the size of the file, the number of files, and the speed of your internet connection. If you're still having trouble, please try canceling the upload and trying again. If that fails, please submit a ticket <a href="https://app.resound.fm/login">in the app</a> through the messenger. </p></div></details></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_6248d6462e">Account, Billing, and Subscription</h2></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_c418e6d2d2">How do I report a bug? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>To report a bug or issue, please <a href="https://app.resound.fm">log in to the app</a>, open the messenger (bottom right corner), and submit a ticket for our team to review. </p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_4e67b1c920">When does my billing period end and usage time renew?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Resound plans are based around a simple concept of audio processing time. Audio processing time determines the length of audio or video files that you can upload to Resound. Your hours will be renewed at the start of your next billing cycle. This is true for free plans (which get 20 mins per month) and paid plans. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>You can see when your plan renews in two places: </b></p></div><div class="intercom-interblocks-ordered-nested-list"><ol><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>By clicking on the "i" next to your Usage Meter at the top of the home screen. </p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>By going to Resound > Settings > Subscription and looking in the "Current Subscription" box </p></div></li></ol></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Usage time renews at the same time that you signed up for your account or that your billing renews, calculated using the UTC time zone. It's important to note that if you have a failed payment, your usage meter may not be updated. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_f7104e4381">Does unused audio processing time roll over to the next month? </h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Resound's core feature is AI filler sound detection and Enhance (ai mixing and mastering). You can use both of these features for a specific time limit each month, which we call usage time, audio processing time, or AI processing time. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Unused processing time does not rollover to the next month.</b> Unused processing time expires and is refilled every month at your billing renewal date. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_a464e11343">Does Resound offer student discounts?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Resound does not currently offer any Student or Educational discounts for our product. However, we may consider adding this in the future. If you have a unique circumstance that prevents you from paying for Resound, please log into the app and submit a ticket to share more information and request support. Please provide a detailed explanation about your unique situation, how we can help, and any other questions.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p></p></div></details></div><div class="intercom-interblocks-collapsible-section"><details><summary><div class="intercom-interblocks-subheading3 intercom-interblocks-align-left"><h3 id="h_9acd440a70">How do I delete my account?</h3></div></summary><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Get step-by-step instructions on how to delete your Resound account <a href="https://help.resound.fm/en/articles/8499729-how-to-delete-your-account-in-resound">here</a>.</p></div></details></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Do you still have questions after reading this article? Create a ticket in the messenger in the bottom right corner to get support.</p></div><section class="jsx-62724fba150252e0 related_articles my-6"><hr class="jsx-62724fba150252e0 my-6 sm:my-8"/><div class="jsx-62724fba150252e0 mb-3 text-xl font-bold">Related Articles</div><section class="flex flex-col rounded-card border border-solid border-card-border bg-card-bg p-2 sm:p-3"><a class="duration-250 group/article flex flex-row justify-between gap-2 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:rounded-card-inner sm:py-3 rounded-card-inner px-3" href="https://help.resound.fm/en/articles/6671709-get-started-with-resound-watch-me-first" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">Get Started With Resound (Watch Me First)</span></div><div class="flex shrink-0 flex-col justify-center p-0"><svg class="block h-4 w-4 text-primary ltr:-rotate-90 rtl:rotate-90" 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clip-rule="evenodd"></path></svg></div></a><a class="duration-250 group/article flex flex-row justify-between gap-2 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:rounded-card-inner sm:py-3 rounded-card-inner px-3" href="https://help.resound.fm/en/articles/8318904-silence-detection" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">Silence Detection</span></div><div class="flex shrink-0 flex-col justify-center p-0"><svg class="block h-4 w-4 text-primary ltr:-rotate-90 rtl:rotate-90" fill="currentColor" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" d="M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z" clip-rule="evenodd"></path></svg></div></a><a class="duration-250 group/article flex flex-row justify-between gap-2 py-2 no-underline transition ease-linear 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Book"},"componentStyle":{"card":{"type":"bordered","borderRadius":16}},"namedComponents":{"header":{"subheader":{"enabled":false,"style":{"backgroundColor":"#000000","fontColor":"#FFFFFF"}},"style":{"height":"245px","align":"start","justify":"start"}},"searchBar":{"style":{"width":"100%","borderRadius":16}},"footer":{"type":0}},"brand":{"colors":[],"websiteUrl":""}},"contentBlock":{"blockStyle":{"backgroundColor":null,"fontColor":"#1a1a1a","fadeToEdge":null,"backgroundGradient":{"steps":[{"color":"#ED506A"},{"color":"#E7F971"}]},"backgroundImageId":null,"backgroundImageUrl":null},"buttonOptions":{"backgroundColor":"#FFFFFF","fontColor":"#ED506A","borderRadius":6},"isFullWidth":false}},"helpCenterName":"Resound Help Center","footerLogo":"https://downloads.intercomcdn.com/i/o/454970/b2d2f90d8cd6bf9ed9827305/0047a59230de31b861b7a508f3390dbb.png","footerLogoHeight":"444","localisedInformation":{"contentBlock":{"locale":"en","title":"See the Roadmap, See What's New, and Request New Features. ","withButton":true,"description":"","buttonTitle":"See Roadmap","buttonUrl":"https://feedback.resound.fm"}}},"user":{"userId":"21495e0a-4dcf-416e-b05c-ef9f2a185d2b","role":"visitor_role"},"articleContent":{"articleId":"8457602","author":null,"blocks":[{"type":"subheading","text":"General ","idAttribute":"h_2103222606"},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"What is Resound? ","idAttribute":"h_fedec30581"},"content":[{"type":"paragraph","text":"\u003ca href=\"https://resound.fm\"\u003eResound\u003c/a\u003e is the AI editing app for podcasters. Resound exists to automate the tedious parts of podcasting so that you can focus on your message, not your mess-ups. Automatically detect umms and ahhs in your podcast in minutes.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/603629794/fbd0e5f81cee49f56535933d/Resound+Editor.png?expires=1734208200\u0026signature=09ee813f44e3af82a682c7b370a72261edfb1f59af64285a447ce6606a25b718\u0026req=ciAkEMt3mohbFb4f3HP0gJTJ%2B%2FcnPgN0IiT7Zim%2BR3LaNNh1DGRX5717fKFk%0AGOI%3D%0A","text":"Resound app editor modal"},{"type":"paragraph","text":"\u003cb\u003eKey Features\u003c/b\u003e","class":"no-margin"},{"type":"unorderedNestedList","text":"- \u003cb\u003eFiller sound detection\u003c/b\u003e — Automatically find your umms and ahhs in minutes so you don’t have to listen back to every minute of your episode. Resound finds the edits, you decide whether to cut or keep them.\n- \u003cb\u003eSilence Detection\u003c/b\u003e — Automatically find long and boring silences in your audio. \n- \u003cb\u003eEnhance\u003c/b\u003e — Get our go-to podcast mix done by AI in a single click. \n- \u003cb\u003eTrim Audio\u003c/b\u003e — Make your own cuts to audio with a simple right-click. \n- \u003cb\u003eExport studio-quality audio\u003c/b\u003e — Export your edited audio as a WAV, MP3, or AAF after you’ve edited.\n- \u003cb\u003eExport AAFs for DAWs\u003c/b\u003e — Fine-tune your edits in Pro Tools with AAF exports.\n- \u003cb\u003eUnlimited Revisions\u003c/b\u003e — Revise and re-export your edited audio anytime.\n- \u003cb\u003eMultitrack Editing\u003c/b\u003e — Edit up to 4 tracks simultaneously. All tracks will be displayed together on the front end as a single waveform, but your tracks are edited individually behind the scenes.","items":[{"content":[{"type":"paragraph","text":"\u003cb\u003eFiller sound detection\u003c/b\u003e — Automatically find your umms and ahhs in minutes so you don’t have to listen back to every minute of your episode. Resound finds the edits, you decide whether to cut or keep them.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eSilence Detection\u003c/b\u003e — Automatically find long and boring silences in your audio. ","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eEnhance\u003c/b\u003e — Get our go-to podcast mix done by AI in a single click. ","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eTrim Audio\u003c/b\u003e — Make your own cuts to audio with a simple right-click. ","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eExport studio-quality audio\u003c/b\u003e — Export your edited audio as a WAV, MP3, or AAF after you’ve edited.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eExport AAFs for DAWs\u003c/b\u003e — Fine-tune your edits in Pro Tools with AAF exports.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eUnlimited Revisions\u003c/b\u003e — Revise and re-export your edited audio anytime.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eMultitrack Editing\u003c/b\u003e — Edit up to 4 tracks simultaneously. All tracks will be displayed together on the front end as a single waveform, but your tracks are edited individually behind the scenes.","class":"no-margin"}]}]},{"type":"paragraph","text":"\u003cb\u003eLearn more about Resound\u003c/b\u003e","class":"no-margin"},{"type":"unorderedNestedList","text":"- \u003ca href=\"https://resound.fm/about\"\u003eRead The Resound Story\u003c/a\u003e\n- \u003ca href=\"https://resound.fm/blog\"\u003eRead the Resound blog\u003c/a\u003e\n- \u003ca href=\"http://twitter.com/resoundfm\"\u003eFollow @resoundfm on Twitter\u003c/a\u003e","items":[{"content":[{"type":"paragraph","text":"\u003ca href=\"https://resound.fm/about\"\u003eRead The Resound Story\u003c/a\u003e","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003ca href=\"https://resound.fm/blog\"\u003eRead the Resound blog\u003c/a\u003e","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003ca href=\"http://twitter.com/resoundfm\"\u003eFollow @resoundfm on Twitter\u003c/a\u003e","class":"no-margin"}]}]}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"What languages does Resound support?","idAttribute":"h_df89e54454"},"content":[{"type":"paragraph","text":"Resound’s machine learning models for filler sound detection are optimized for audio in English. Resound has \u003cb\u003enot\u003c/b\u003e been optimized for any other language except for English at this time. ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"However, many users from around the world have tried Resound and found that it still works on their audio. Users have tried detecting ums and ahs in their audio for Spanish, German, French, Polish, and many other languages. They often report that they are very happy with the results. In other words, if you're not sure that Resound supports your language, just give it a try anyways on our free trial to see how it works. ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"Resound can also detect silences across \u003cb\u003eall languages\u003c/b\u003e and mix and master audio with Enhance regardless of language.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"What's on Resound's Roadmap for the future?","idAttribute":"h_a0ad3ad9f4"},"content":[{"type":"paragraph","text":"See our public Roadmap, request features, and see what's new at \u003ca href=\"https://feedback.resound.fm\"\u003efeedback.resound.fm\u003c/a\u003e. ","class":"no-margin"}]},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Features ","idAttribute":"h_f1dbb28ca8"},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I detect filler sounds in Resound? ","idAttribute":"h_8c30107368"},"content":[{"type":"paragraph","text":"Yes! Resound detects filler sounds like ums and ahs with AI that has been specifically trained to make the most accurate edits. You can review each edit to cut (delete) or keep (leave in). Or you can cut all in one click. We've built this over 4 years and reached an incredibly accurate standard. \u003ca href=\"https://help.resound.fm/en/articles/7011019-how-does-resound-detect-filler-sounds\"\u003eLearn more here.\u003c/a\u003e ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I detect long silences in Resound? ","idAttribute":"h_5e0e0508c4"},"content":[{"type":"paragraph","text":"Yes! Resound automatically detects long and boring silences when you process audio through the app. You can review each edit to cut (delete) or keep (leave in). Or you can cut all in one click. \u003ca href=\"https://help.resound.fm/en/articles/8318904-silence-detection\"\u003eLearn more here. \u003c/a\u003e","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I make my own edits in Resound?","idAttribute":"h_ce159ad43b"},"content":[{"type":"paragraph","text":"Yes, you can easily make your own manual edits in Resound. Just right-click anywhere on the waveform to highlight a section you wish to cut (aka delete). ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I adjust the volume of a track in Resound?","idAttribute":"h_7097b75542"},"content":[{"type":"paragraph","text":"Yes, you can automatically adjust the volume of your tracks using AI in Resound. Just upload to Resound and click the Enhance icon to normalize the sound of your track or tracks, and mix and master them. ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"You \u003cb\u003ecannot \u003c/b\u003emanually adjust the volume of tracks at this time, but our Enhance feature will do this for you. Learn more in \u003ca href=\"https://help.resound.fm/en/articles/8370707-enhance-ai-mixing-and-mastering\"\u003ethis guide to Enhance.\u003c/a\u003e","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I mix and master my audio in Resound?","idAttribute":"h_d15cd893e4"},"content":[{"type":"paragraph","text":"Yes, you can easily mix and master your audio or video with Resound's AI. Enhance automatically mixes and masters your podcast to sound crisp, clear, and polished before you hit publish. \u003ca href=\"https://help.resound.fm/en/articles/8370707-enhance-ai-mixing-and-mastering\"\u003eLearn more here\u003c/a\u003e. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I record audio or video in Resound?","idAttribute":"h_83581bab95"},"content":[{"type":"paragraph","text":"Unfortunately, you cannot record audio in Resound. We believe in radical focus. And we’re hyper-focused on building the AI audio engineer of the future, not building a recording platform.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"If you want to record a solo track, we recommend using \u003ca href=\"https://resonaterecordings.com/voice-recorder/\"\u003eResonate’s free online voice recorder.\u003c/a\u003e If you’re recording 2 or more people, we recommend using \u003ca href=\"https://riverside.fm\"\u003eRiverside\u003c/a\u003e.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"Read our full guide on \u003ca href=\"https://help.resound.fm/en/articles/6683860-how-to-record-a-podcast-tools-and-best-practices\"\u003ebest practices for recording a podcast here.\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can Resound show a transcription of the audio? ","idAttribute":"h_82f830bb99"},"content":[{"type":"paragraph","text":"Resound does not currently offer Transcriptions of audio. Though we may in the future. ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can Resound cut \"you know, right, so,\" etc automatically? ","idAttribute":"h_058ec099dc"},"content":[{"type":"paragraph","text":"No, Resound cannot detect filler words like you know, right, so, and, etc. Resound currently detects filler \u003cb\u003e\u003ci\u003esounds\u003c/i\u003e\u003c/b\u003e (um, ah, eh) and silences, but not filler \u003cb\u003e\u003ci\u003ewords\u003c/i\u003e\u003c/b\u003e such as you know, right, so, and, etc. If you want to cut out additional mistakes that Resound did not detect, you can simply right-click on the waveform to add your own edits. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can Resound mute silence in only one track (multitrack editing)? ","idAttribute":"h_03b0d0312f"},"content":[{"type":"paragraph","text":"No, Resound cannot mute silence in only one track inside of a multitrack project. Currently, Multitrack editing in Resound applies edits to both tracks, for a simplified workflow that keeps all your edits in sync. For example, if you cut out an umm from track 1 it will also cut out the same timestamp from track 2 (to keep tracks in sync). ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I invite teammates to Resound?","idAttribute":"h_ee6d5a5a3f"},"content":[{"type":"paragraph","text":"Right now the easiest way to share Resound with a collaborator is to share your login information. We do not yet have admin roles and permissions, though we hope to add this in the future. ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"Note: Never share your password with someone you don't know or trust. Use a secure service like 1password or Proton Pass to share passwords with others in an encrypted way. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can Resound replace a filler sound with silence? ","idAttribute":"h_2d7fbd6cd0"},"content":[{"type":"paragraph","text":"Right now Resound cannot replace an edit with silence, though we may add this in the future. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I add intro/outro music in Resound?","idAttribute":"h_bd51cf7715"},"content":[{"type":"paragraph","text":"No, Resound currently does not allow you to add intro and outro music to an existing project. However, we're working on adding this feature, so that should be available soon. For right now, your best option will be to add music with a tool like GarageBand, Audacity, or your DAW of choice after you process files through Resound. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I merge separate clips together? ","idAttribute":"h_58d8518296"},"content":[{"type":"paragraph","text":"No, at this time you cannot merge multiple tracks together. ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"Resound lets you stack up to 4 separate tracks on top of each other (meaning they both start at the same time) but does not yet support combining multiple tracks linearly (ex: track 1 plays from 1-3 mins, track 2 plays from 3 mins to 40 mins). ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I rename my file/project in Resound? ","idAttribute":"h_aae673dc00"},"content":[{"type":"paragraph","text":"No, Resound does not yet offer the ability to rename your files or project. We plan to add this soon but don't currently have the ability to rename projects in Resound. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Does Resound support 32-bit float files? ","idAttribute":"h_3209ac6eb9"},"content":[{"type":"paragraph","text":"No. Resound does not yet support 32-bit float files, though we hope to add this in the future. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I export XMLs for Davinci, Premiere Pro, or Final Cut Pro? ","idAttribute":"h_bddcd0bc6d"},"content":[{"type":"paragraph","text":"No, Resound cannot currently export XML video files. We hope to add this feature in the future though! See a \u003ca href=\"https://help.resound.fm/en/articles/6671819-which-file-formats-work-in-resound\"\u003efull list of accepted file formats here. \u003c/a\u003e","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"When do projects get deleted from Resound? ","idAttribute":"h_8371a2c715"},"content":[{"type":"paragraph","text":"Projects in Resound are deleted after 1 day for free users, 15 days for Creator users, 30 days for Professional users, and 60 days for Studio users. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I rename projects or files in Resound? ","idAttribute":"h_2341a79e63"},"content":[{"type":"paragraph","text":"No, right now you cannot rename projects or files within Resound. This is a feature we'd like to add in the future, but do not yet support. Upvote this feature \u003ca href=\"https://feedback.resound.fm/feature-requests/p/ability-to-rename-session\"\u003eon our public roadmap here\u003c/a\u003e. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can I find and remove breaths in Resound? ","idAttribute":"h_0a5748766e"},"content":[{"type":"paragraph","text":"No, Resound currently does not detect or reduce breaths in audio or video files. However, we do improve the sound quality of your files with our Enhance feature, which uses AI to mix and master your audio. \u003ca href=\"https://help.resound.fm/en/articles/8370707-enhance-ai-mixing-and-mastering\"\u003eLearn more about Enhance here\u003c/a\u003e and upvote this feature request for breath detection/reduction \u003ca href=\"https://feedback.resound.fm/feature-requests/p/remove-breaths\"\u003ehere\u003c/a\u003e. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Can Resound export short clips instead of exporting full-length files? ","idAttribute":"h_e1853d3e71"},"content":[{"type":"paragraph","text":"No, currently Resound cannot export shorter clips from a full-length project. If the project in Resound is 10 minutes, Resound will only export the entire project from start to finish. Want us to change that? \u003ca href=\"https://feedback.resound.fm/\"\u003eRequest a new feature here. \u003c/a\u003e","class":"no-margin"}]},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"callout","content":[{"type":"paragraph","text":"\u003cb\u003eThink Resound is missing a feature?\u003c/b\u003e Read our roadmap, request a feature, and see what's new in Resound at \u003ca href=\"https://feedback.resound.fm\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003efeedback.resound.fm\u003c/a\u003e. ","class":"no-margin"}],"style":{"backgroundColor":"#d7efdc80","borderColor":"#1bb15733"}},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Uploads and Downloads","idAttribute":"h_a34c90ac79"},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"How do I upload and process a file?","idAttribute":"h_5b89555ad4"},"content":[{"type":"paragraph","text":"To upload a file in Resound, follow these steps:","class":"no-margin"},{"type":"orderedNestedList","text":"1. Open Resound.\n2. Select \"Upload a File”\n3. Locate the files you want to process on your computer.","items":[{"content":[{"type":"paragraph","text":"Open Resound.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Select \"Upload a File”","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Locate the files you want to process on your computer.","class":"no-margin"}]}]},{"type":"unorderedNestedList","text":"- If uploading only 1 file, just click the file name\n- If uploading multiple files, hold down Shift then select all the files you wish to upload","items":[{"content":[{"type":"paragraph","text":"If uploading only 1 file, just click the file name","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"If uploading multiple files, hold down Shift then select all the files you wish to upload","class":"no-margin"}]}]},{"type":"orderedNestedList","text":"1. Wait for your session to process.\n2. Review all your edits then export","items":[{"content":[{"type":"paragraph","text":"Wait for your session to process.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Review all your edits then export","class":"no-margin"}]}]}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Uploading and processing is not working. What should I do?","idAttribute":"h_56957db847"},"content":[{"type":"paragraph","text":"If uploading your audio file to Resound is not working, here’s what you should do:","class":"no-margin"},{"type":"unorderedNestedList","text":"- \u003cb\u003eIf Resound is not letting you upload a specific file, make sure you are using a file that \u003ca href=\"https://help.resound.fm/en/articles/6671819-which-file-formats-work-in-resound\"\u003ematches the file formats Resound accepts\u003c/a\u003e.\u003c/b\u003e If you have a file format that we do not accept, we recommend using \u003ca href=\"http://cloudconvert.com\"\u003ecloudconvert.com\u003c/a\u003e to convert to a WAV file.\n- \u003cb\u003eIf Resound is not letting you upload a multitrack project, there could be two problems.\u003c/b\u003e First, make sure you have upgraded to a paid plan to unlock this feature. Second, make sure you are uploading 4 or less files at one time. Currently Resound only supports up to 4 files at a time. If this limit is an issue, reach out and let us know.\n- \u003cb\u003eIf Resound is processing but it’s been less than 10-30 mins,\u003c/b\u003e keep waiting a bit longer. Sometimes it takes a long time if your file is large, you have multiple files to upload, or your internet connection is slow. \u003ci\u003e(You can also \u003ca href=\"https://www.google.com/search?q=internet+speed+test\u0026amp;oq=internet+speed+test\"\u003erun a free internet speed test\u003c/a\u003e to see if that is the problem)\u003c/i\u003e\n- \u003cb\u003eIf Resound has been processing for 30 mins or more, something might have failed.\u003c/b\u003e Reach out to our team to get support. Under normal circumstances Resound should not take more than roughly 10 minutes to process a project, but for some massive projects like 4K video files it can take a really long time, even more than 30 minutes. But if you suspect that something is truly not working, reach out to us in the app Messenger and let us know.","items":[{"content":[{"type":"paragraph","text":"\u003cb\u003eIf Resound is not letting you upload a specific file, make sure you are using a file that \u003ca href=\"https://help.resound.fm/en/articles/6671819-which-file-formats-work-in-resound\"\u003ematches the file formats Resound accepts\u003c/a\u003e.\u003c/b\u003e If you have a file format that we do not accept, we recommend using \u003ca href=\"http://cloudconvert.com\"\u003ecloudconvert.com\u003c/a\u003e to convert to a WAV file.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eIf Resound is not letting you upload a multitrack project, there could be two problems.\u003c/b\u003e First, make sure you have upgraded to a paid plan to unlock this feature. Second, make sure you are uploading 4 or less files at one time. Currently Resound only supports up to 4 files at a time. If this limit is an issue, reach out and let us know.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eIf Resound is processing but it’s been less than 10-30 mins,\u003c/b\u003e keep waiting a bit longer. Sometimes it takes a long time if your file is large, you have multiple files to upload, or your internet connection is slow. \u003ci\u003e(You can also \u003ca href=\"https://www.google.com/search?q=internet+speed+test\u0026amp;oq=internet+speed+test\"\u003erun a free internet speed test\u003c/a\u003e to see if that is the problem)\u003c/i\u003e","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eIf Resound has been processing for 30 mins or more, something might have failed.\u003c/b\u003e Reach out to our team to get support. Under normal circumstances Resound should not take more than roughly 10 minutes to process a project, but for some massive projects like 4K video files it can take a really long time, even more than 30 minutes. But if you suspect that something is truly not working, reach out to us in the app Messenger and let us know.","class":"no-margin"}]}]}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"How long does it take to upload and process audio in Resound?","idAttribute":"h_80933c27d1"},"content":[{"type":"paragraph","text":"Processing in Resound can take anywhere from 30 seconds to 15 minutes or more.","class":"no-margin"},{"type":"paragraph","text":"This depends primarily on the speed of your internet connection, the size of your files, and the number of files. Because of how subjective this is, it’s hard to give a concrete time that it takes.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"As soon as you drop a file into Resound, the app begins a multi-step process of (1) uploading your file, (2) processing it, then (3) creating an editing session for you to review.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"Uploading the file takes the longest time, and that is why the main factor that slows down this process is the size of files and your individual internet speed.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"If you believe the app is not working (and it’s been more than 10-20 mins with your project) feel free to reach out in the app messenger to get support.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"How do I export and download a file?","idAttribute":"h_0791bb1ea3"},"content":[{"type":"paragraph","text":"To export audio in Resound, follow these steps:","class":"no-margin"},{"type":"orderedNestedList","text":"1. Log into Resound at \u003ca href=\"http://app.resound.fm\"\u003eapp.resound.fm\u003c/a\u003e\n2. Upload your project or open an existing project\n3. Make any necessary edits to your audio\n4. Click \"Export\" and select the desired file format (e.g., MP3, WAV)\n5. If you're working with a multitrack project and want individual tracks, select \"Include Individual Tracks\"","items":[{"content":[{"type":"paragraph","text":"Log into Resound at \u003ca href=\"http://app.resound.fm\"\u003eapp.resound.fm\u003c/a\u003e","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Upload your project or open an existing project","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Make any necessary edits to your audio","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Click \"Export\" and select the desired file format (e.g., MP3, WAV)","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"If you're working with a multitrack project and want individual tracks, select \"Include Individual Tracks\"","class":"no-margin"}]}]},{"type":"paragraph","text":"Resound will export the files you are currently listening to in the app. If the Enhance feature is on, the exported files will be enhanced; if it's off, the exported files will be your original audio files.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"Your download will be saved to your computer's Downloads folder automatically. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Exporting and downloading is not working. What should I do?","idAttribute":"h_6663573d0b"},"content":[{"type":"paragraph","text":"If exporting your audio from Resound is not working, here’s what you should do:","class":"no-margin"},{"type":"unorderedNestedList","text":"- \u003cb\u003eIf Resound is exporting but it’s been less than 10-30 mins,\u003c/b\u003e keep waiting a bit longer. Sometimes it takes a long time if your file is large, you have a multitrack project, you selected multiple file formats, or your internet connection is slow. \u003ci\u003e(You can also \u003ca href=\"https://www.google.com/search?q=internet+speed+test\u0026amp;oq=internet+speed+test\"\u003erun a free internet speed test\u003c/a\u003e to see if that is the problem)\u003c/i\u003e\n- \u003cb\u003eIf Resound is stuck at 100%, that means we are preparing your file to download.\u003c/b\u003e This can sometimes take a while (30-60 seconds), but we will automatically download your file as soon as it’s ready into your Downloads folder. If you want to close the app and come back later you can do that too. Just click the green checkmark next to your project to download the latest exported version when you jump back into the app. \u003ca href=\"https://www.notion.so/Resound-FAQs-23d14a2f43244de890c2de19f920fed3?pvs=21\"\u003eLearn more about this issue here\u003c/a\u003e.\n- \u003cb\u003eIf Resound is exporting and has been stuck for 30 minutes or more without showing any progress, contact us in the app messenger.\u003c/b\u003e","items":[{"content":[{"type":"paragraph","text":"\u003cb\u003eIf Resound is exporting but it’s been less than 10-30 mins,\u003c/b\u003e keep waiting a bit longer. Sometimes it takes a long time if your file is large, you have a multitrack project, you selected multiple file formats, or your internet connection is slow. \u003ci\u003e(You can also \u003ca href=\"https://www.google.com/search?q=internet+speed+test\u0026amp;oq=internet+speed+test\"\u003erun a free internet speed test\u003c/a\u003e to see if that is the problem)\u003c/i\u003e","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eIf Resound is stuck at 100%, that means we are preparing your file to download.\u003c/b\u003e This can sometimes take a while (30-60 seconds), but we will automatically download your file as soon as it’s ready into your Downloads folder. If you want to close the app and come back later you can do that too. Just click the green checkmark next to your project to download the latest exported version when you jump back into the app. \u003ca href=\"https://www.notion.so/Resound-FAQs-23d14a2f43244de890c2de19f920fed3?pvs=21\"\u003eLearn more about this issue here\u003c/a\u003e.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eIf Resound is exporting and has been stuck for 30 minutes or more without showing any progress, contact us in the app messenger.\u003c/b\u003e","class":"no-margin"}]}]}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"How long does it take to export and download from Resound?","idAttribute":"h_2e8449f7d6"},"content":[{"type":"paragraph","text":"Exporting can take anywhere from 60 seconds to 15 minutes or more.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"This depends primarily on the speed of your internet connection, the size of your file(s), the number of files, and the number of file formats you choose to export. ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"Because of how subjective this is, it’s hard to give a concrete time that it takes.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"As soon as you click “Export” in Resound, the app begins the process of making edits to your audio files, keeping multitrack projects in sync, preparing your file names, and zipping them up into an organized folder.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"If you believe the app is not working (and it’s been exporting for more than 30 mins) feel free to reach out in the app messenger to get support.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"What is the shortest and longest file length Resound accepts?","idAttribute":"h_9b1e5a86aa"},"content":[{"type":"paragraph","text":"For uploads, there is no minimum or maximum file length requirement. \u003cbr\u003e\u003cbr\u003eFor processing, there is no minimum length requirement, but there is a maximum. When you process audio through Resound's AI, it counts towards your monthly usage time. That's 20 mins for free plans, 4 hrs for Creator, 10 hrs for Pro, and 30 hours for Studio plans. If your file exceeds the remaining usage time on your account you will be asked to upgrade or wait until your usage time renews. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Why is my upload stuck at 75%? ","idAttribute":"h_745202a735"},"content":[{"type":"paragraph","text":"Sometimes the app appears stuck at 75% while you upload but it is in fact still working on the backend. Please wait at least 15 minutes, as sometimes the upload is slower based on the size of the file, the number of files, and the speed of your internet connection. If you're still having trouble, please try canceling the upload and trying again. If that fails, please submit a ticket \u003ca href=\"https://app.resound.fm/login\"\u003ein the app\u003c/a\u003e through the messenger. ","class":"no-margin"}]},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Account, Billing, and Subscription","idAttribute":"h_6248d6462e"},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"How do I report a bug? ","idAttribute":"h_c418e6d2d2"},"content":[{"type":"paragraph","text":"To report a bug or issue, please \u003ca href=\"https://app.resound.fm\"\u003elog in to the app\u003c/a\u003e, open the messenger (bottom right corner), and submit a ticket for our team to review. ","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"When does my billing period end and usage time renew?","idAttribute":"h_4e67b1c920"},"content":[{"type":"paragraph","text":"Resound plans are based around a simple concept of audio processing time. Audio processing time determines the length of audio or video files that you can upload to Resound. Your hours will be renewed at the start of your next billing cycle. This is true for free plans (which get 20 mins per month) and paid plans. ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003eYou can see when your plan renews in two places: \u003c/b\u003e","class":"no-margin"},{"type":"orderedNestedList","text":"1. By clicking on the \"i\" next to your Usage Meter at the top of the home screen. \n2. By going to Resound \u0026gt; Settings \u0026gt; Subscription and looking in the \"Current Subscription\" box ","items":[{"content":[{"type":"paragraph","text":"By clicking on the \"i\" next to your Usage Meter at the top of the home screen. ","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"By going to Resound \u0026gt; Settings \u0026gt; Subscription and looking in the \"Current Subscription\" box ","class":"no-margin"}]}]},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"Usage time renews at the same time that you signed up for your account or that your billing renews, calculated using the UTC time zone. It's important to note that if you have a failed payment, your usage meter may not be updated. ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Does unused audio processing time roll over to the next month? ","idAttribute":"h_f7104e4381"},"content":[{"type":"paragraph","text":"Resound's core feature is AI filler sound detection and Enhance (ai mixing and mastering). You can use both of these features for a specific time limit each month, which we call usage time, audio processing time, or AI processing time. ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"},{"type":"paragraph","text":"\u003cb\u003eUnused processing time does not rollover to the next month.\u003c/b\u003e Unused processing time expires and is refilled every month at your billing renewal date. ","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"Does Resound offer student discounts?","idAttribute":"h_a464e11343"},"content":[{"type":"paragraph","text":"Resound does not currently offer any Student or Educational discounts for our product. However, we may consider adding this in the future. If you have a unique circumstance that prevents you from paying for Resound, please log into the app and submit a ticket to share more information and request support. Please provide a detailed explanation about your unique situation, how we can help, and any other questions.","class":"no-margin"},{"type":"paragraph","text":"","class":"no-margin"}]},{"type":"collapsibleSection","summary":{"type":"subheading3","text":"How do I delete my account?","idAttribute":"h_9acd440a70"},"content":[{"type":"paragraph","text":"Get step-by-step instructions on how to delete your Resound account \u003ca href=\"https://help.resound.fm/en/articles/8499729-how-to-delete-your-account-in-resound\"\u003ehere\u003c/a\u003e.","class":"no-margin"}]},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"paragraph","text":"Do you still have questions after reading this article? Create a ticket in the messenger in the bottom right corner to get support.","class":"no-margin"}],"collectionId":"3556817","description":"The most common questions we get asked at Resound","id":"8475589","lastUpdated":"Updated over 7 months ago","relatedArticles":[{"title":"Get Started With Resound (Watch Me First)","url":"https://help.resound.fm/en/articles/6671709-get-started-with-resound-watch-me-first"},{"title":"Multitrack Editing: What Is It and How Does It Work?","url":"https://help.resound.fm/en/articles/6763155-multitrack-editing-what-is-it-and-how-does-it-work"},{"title":"Resound Plans and Pricing","url":"https://help.resound.fm/en/articles/6989170-resound-plans-and-pricing"},{"title":"Silence Detection","url":"https://help.resound.fm/en/articles/8318904-silence-detection"},{"title":"Why are no edits 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