CINXE.COM
TalkTalk unavailable
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head><script type="text/javascript" src="https://web-static.archive.org/_static/js/bundle-playback.js?v=7YQSqjSh" charset="utf-8"></script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://myaccount.talktalk.co.uk/home/dashboard/ordertracker","20151022215819","https://web.archive.org/","web","https://web-static.archive.org/_static/", "1445551099"); </script> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/banner-styles.css?v=p7PEIJWi" /> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> <title>TalkTalk unavailable</title> <meta http-equiv="X-UA-Compatible" content="IE=edge;chrome=1"/> <meta http-equiv="refresh" content="10"/> <meta name="content-style-type" content="text/css"/> <meta name="content-script-type" content="text/javascript"/> <meta name="author" content="TalkTalk web studio /"/> <link rel="stylesheet" href="/web/20151022215819cs_/https://myaccount.talktalk.co.uk/assets/style.css" type="text/css"/> <!--[if gt IE 8]> <link rel="stylesheet" href="/assets/style-ie.css" type="text/css"/> <![endif]--> <style type="text/css"> .tthdr .topcon { height: auto; } #page-top { height: 100px; } #mobile-sales-content { display: none; } .mb-450 { margin-bottom: 450px; } </style> </head> <body class="ttheme_4"> <!-- Google Tag Manager --> <noscript><iframe src="//web.archive.org/web/20151022215819if_/https://www.googletagmanager.com/ns.html?id=GTM-KSBHJC" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= '//web.archive.org/web/20151022215819/https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-KSBHJC');</script> <!-- End Google Tag Manager --> <div class="tthdr"> <div class="tthdrinner"> <div class="topcon"> <div class="topconinner"> <div class="logo"><a href="https://web.archive.org/web/20151022215819/http://www.talktalk.co.uk/" title="TalkTalk"><img src="/web/20151022215819im_/https://myaccount.talktalk.co.uk/assets/logo.png" width="162" height="35" alt="logo" class="gradtypeprime"></a> </div> <div class="clear"></div> </div> </div> <ul class="nav"></ul> </div> </div> <!-- header end --> <div id="page-gen6"> <div id="page-top"></div> <div id="page-middle"> <div class="centerPane"> <!-- Content area starts here --> <div class="hackFix"> <div id="default-content"> <div class="myAccTitleImg"> <h1 class="myAccTitle">The TalkTalk website is unavailable right now</h1> </div> <div id="www-myaccount-content"> <p>On Wednesday 21st October, we experienced an attack to our website.</p> <p>A formal investigation by the Metropolitan Police Cyber Crime Unit is under way.</p> <p>Webmail is working as normal, but for more information, please call 0800 083 2710 or 0141 230 0707.</p> <p>Thank you for your patience,</p> <h3 class="color5">TalkTalk</h3> <br/> </div> <div id="www-other-content"> <p>Sorry we are currently facing technical issues, our engineers are working hard to fix it. We apologise for any inconvenience this may cause.</p> </div> <p>If you need to contact us then you can do so on the below numbers:</p> <div class="grid_2"></div> <div class="grid_8"> <div class="box_t1"> <table> <colgroup> <col class="tcoll"> <col class="tcoll"> <col class="tcoll"> </colgroup> <thead> <tr> <th class="tcolc">Department</th> <th class="tcolc">Number</th> <th class="tcolc">Opening Hours</th> </tr> </thead> <tbody> <tr class="alternate"> <th class="tcoll">Sales Hotline</th> <td class="tcolc">0800 049 7802</td> <td class="tcolr">Mon - Thur 8am - 10pm<br> Fri 8am - 9pm<br> Sat - Sun 9am - 8pm </td> </tr> <tr> <th class="tcoll">Customer Services<br>& Technical Support</th> <td class="tcolc">0870 444 1820<br> (<strong>FREE</strong> from your<br> TalkTalk landline)<br> <br> or<br> <br> 0203 441 5550<br> (National rate number)<br></td> <td class="tcolr"><br> <br><br> Mon - Sun 24 hours a day<br> <br></td> </tr> <tr class="alternate"> <th class="tcoll">Newline Customer Services</th> <td class="tcolc">0870 087 5703</td> <td class="tcolr">Mon - Sun 8am - 8pm</td> </tr> <tr> <th class="tcoll">TalkTalk Mobile</th> <td class="tcolc">0870 087 8751</td> <td class="tcolr">Mon - Sun 8am - 8pm</td> </tr> <tr class="alternate"> <th class="tcoll">Cancelling a new order</th> <td class="tcolc">0870 087 8038</td> <td class="tcolr">Mon - Sun 8am - 8pm</td> </tr> </tbody> </table> <br> <br> <br> <br> </div> </div> </div> <!-- Mobile sales only --> <div id="mobile-sales-content" class="mb-450"> <div class="myAccTitleImg"> <h1 class="myAccTitle">Sorry, this part of the site isn't available right now.</h1> </div> <p>Please bear with us, we're working on some essential updates to improve our site and service.</p> <p>Please try again later so that you don't miss out on our mobile phone and SIM offers, including our exclusive online deals.</p> <p>We apologise for the inconvenience caused today.</p> </div> <!-- Business sales only --> <div id="business-content" style="display:none"> <div class="myAccTitleImg"> <h1 class="myAccTitle">The TalkTalk website is unavailable right now</h1> </div> <div> <p>We apologise but unfortunately the TalkTalk Business sales site is currently undergoing maintenance.</p> <p>f you need to contact us then you can do so on the below numbers, or visit <a href="https://web.archive.org/web/20151022215819/http://www.talktalkbusiness.co.uk/">www.talktalkbusiness.co.uk</a>:</p> <div class="grid_2"></div> <div class="grid_8"> <div class="box_t1"> <table> <colgroup> <col class="tcoll"> <col class="tcoll"> <col class="tcoll"> </colgroup> <thead> <tr> <th class="tcolc">Department</th> <th class="tcolc">Number</th> <th class="tcolc">Opening Hours</th> </tr> </thead> <tbody> <tr class="alternate"> <th class="tcoll">Online bill</th> <td class="tcolc">0800 466 1234</td> <td class="tcolr">Mon - Fri 8am - 6pm</td> </tr> <tr> <th class="tcoll">My Account</th> <td class="tcolc">0800 083 3003</td> <td class="tcolr">Mon - Fri 8am - 6pm</td> </tr> <tr class="alternate"> <th class="tcoll">Broadband Sales</th> <td class="tcolc">0800 458 4581</td> <td class="tcolr">Mon - Fri 8.30am - 6pm</td> </tr> <tr> <th class="tcoll">All Other Sales</th> <td class="tcolc">0800 840 6778</td> <td class="tcolr">Mon - Fri 8.30am - 6pm</td> </tr> </tbody> </table> </div> </div> </div> </div> <script> var url = window.location; function setContent () { var mobileRegExp = new RegExp("mobile.talktalk.co.uk"); var businessRegExp = new RegExp("talktalk.co.uk/business"); var helpRegExp = new RegExp("help2.talktalk.co.uk"); var wwwRegExp = new RegExp("www.talktalk.co.uk"); var myaccountRegExp = new RegExp("myaccount.talktalk.co.uk"); var salesRegExp = new RegExp("sales.talktalk.co.uk"); document.getElementById('www-myaccount-content').style.display = ( ( myaccountRegExp.test(url) || wwwRegExp.test(url) ) ? 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'none' : 'block'); if (mobileRegExp.test(url)) { document.getElementById('default-content').style.display = 'none'; document.getElementById('mobile-sales-content').style.display = 'block'; } else if(businessRegExp.test(url)) { document.getElementById('default-content').style.display = 'none'; document.getElementById('business-content').style.display = 'block'; } else if(helpRegExp.test(url)) { document.getElementById('default-content').style.display = 'none'; document.getElementById('business-content').style.display = 'none'; document.getElementById('mobile-sales-content').style.display = 'none'; } } setContent(); </script> <div class="clear"></div> <!-- Content area ends here --> </div> </div> </div> </div> <div class="clear"></div> <!-- footer start --> <div class="ttftr"> <div class="ttftrinner"> <ul class="breadcrumbs"> <li class="logo"> <a href="https://web.archive.org/web/20151022215819/http://www.talktalk.co.uk/"> <img src="/web/20151022215819im_/https://myaccount.talktalk.co.uk/assets/logo-sml.png" width="77" height="21" class="gradtypeprime" alt="TalkTalk"> </a> </li> <li class="msg"><span class="colorprime">A brighter home for everyone</span></li> </ul> <div class="aboutus"> <ul class="ultype3 fleft"> <li><a href="https://web.archive.org/web/20151022215819/http://www.talktalkgroup.com/">Corporate site</a></li> </ul> <ul class="ultype3"> <li class="omega fright">© TalkTalk <script type="text/javascript"> var d = new Date(); document.write(d.getFullYear() + ''); </script> </li> </ul> <div class="clear"></div> </div> </div> </div> </body> </html><!-- FILE ARCHIVED ON 21:58:19 Oct 22, 2015 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 13:18:08 Feb 16, 2025. 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