Automatisation des services

<!DOCTYPE html> <html translate="no" lang="fr"> <head> <script nitro-exclude async src="https://cdn.cookielaw.org/consent/a4ac16da-bd79-4d05-a019-1cdaa3a7c596-test/OtAutoBlock.js"></script> <script nitro-exclude async src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" charset="UTF-8" data-domain-script="a4ac16da-bd79-4d05-a019-1cdaa3a7c596-test"></script> <script nitro-exclude async> function OptanonWrapper() { } </script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-KJDM6DDJ');</script>  <script type="text/javascript"> console.log("***WP: ITSM***"); </script> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="google-site-verification" content="Yi4B4zn5dEsuqgWJ-S_JXM-ly-0sZYQdfqiW5gUdUJI" /> <link rel="canonical" href="https://www.symphonyai.com/fr/itsm/service-automation/" /> <link rel="profile" href="https://gmpg.org/xfn/11"> <link rel="icon" type="image/x-icon" href="https://www.symphonyai.com/wp-content/themes/symphonyai/assets/img/sai-2022-icon.ico"> <link rel="icon" type="image/svg+xml" href="https://www.symphonyai.com/wp-content/themes/symphonyai/assets/img/sai-2022-icon.svg"> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' />  <title>Automatisation des services - SymphonyAI</title> <meta name="description" content="Travaillez plus intelligemment et non plus difficilement avec les solutions d&#039;automatisation des services de SymphonyAI pour l&#039;ITSM et l&#039;ITAM. Accélérer la valeur de l&#039;entreprise avec rapidité et précision." /> <meta property="og:locale" content="fr" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Automatisation des services" /> <meta property="og:description" content="Travaillez plus intelligemment et non plus difficilement avec les solutions d&#039;automatisation des services de SymphonyAI pour l&#039;ITSM et l&#039;ITAM. Accélérer la valeur de l&#039;entreprise avec rapidité et précision." /> <meta property="og:url" content="https://www.symphonyai.com/fr/itsm/service-automation/" /> <meta property="og:site_name" content="SymphonyAI" /> <meta property="article:modified_time" content="2024-10-24T15:39:35+00:00" /> <meta property="og:image" content="https://www.symphonyai.com/wp-content/uploads/symphonyai-logo.jpg" /> <meta property="og:image:width" content="1200" /> <meta property="og:image:height" content="675" /> <meta property="og:image:type" content="image/jpeg" /> <meta name="twitter:card" content="résumé_grande_image" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.symphonyai.com\/itsm\/service-automation\/","url":"https:\/\/www.symphonyai.com\/itsm\/service-automation\/","name":"Automatisation des services - SymphonyAI","isPartOf":{"@id":"https:\/\/www.symphonyai.com\/#website"},"datePublished":"2023-11-03T15:20:01+00:00","dateModified":"2024-10-24T15:39:35+00:00","description":"Travaillez plus intelligemment et non plus difficilement avec les solutions d'automatisation des services de SymphonyAI pour l'ITSM et l'ITAM. Acc\u00e9l\u00e9rer la valeur de l'entreprise avec rapidit\u00e9 et pr\u00e9cision.","breadcrumb":{"@id":"https:\/\/www.symphonyai.com\/itsm\/service-automation\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.symphonyai.com\/itsm\/service-automation\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.symphonyai.com\/itsm\/service-automation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.symphonyai.com\/"},{"@type":"ListItem","position":2,"name":"Informatique d'entreprise","item":"https:\/\/www.symphonyai.com\/itsm\/"},{"@type":"ListItem","position":3,"name":"Automatisation des services"}]},{"@type":"WebSite","@id":"https:\/\/www.symphonyai.com\/#website","url":"https:\/\/www.symphonyai.com\/","name":"SymphonyAI","description":"","publisher":{"@id":"https:\/\/www.symphonyai.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.symphonyai.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.symphonyai.com\/#organization","name":"SymphonyAI","url":"https:\/\/www.symphonyai.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.symphonyai.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.symphonyai.com\/wp-content\/uploads\/cropped-sai-logo-v3-2-48px.png","contentUrl":"https:\/\/www.symphonyai.com\/wp-content\/uploads\/cropped-sai-logo-v3-2-48px.png","width":48,"height":48,"caption":"SymphonyAI"},"image":{"@id":"https:\/\/www.symphonyai.com\/#\/schema\/logo\/image\/"}}]}</script>  <style id='wp-emoji-styles-inline-css' type='text/css'> img.wp-smiley, img.emoji { display: inline !important; border: none !important; box-shadow: none !important; height: 1em !important; width: 1em !important; margin: 0 0.07em !important; vertical-align: -0.1em !important; background: none !important; padding: 0 !important; } </style> <link rel='stylesheet' id='wp-block-library-css' href='https://www.symphonyai.com/wp-includes/css/dist/block-library/style.min.css?ver=e7c3e5135664e07231a497639b82548c' type='text/css' media='all' /> <style id='classic-theme-styles-inline-css' type='text/css'> /*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} </style> <style id='global-styles-inline-css' type='text/css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #FFF;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--color--blue: #59BACC;--wp--preset--color--green: #58AD69;--wp--preset--color--orange: #FFBC49;--wp--preset--color--red: #E2574C;--wp--preset--color--transparent: transparent;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='dashicons-css' href='https://www.symphonyai.com/wp-includes/css/dashicons.min.css?ver=e7c3e5135664e07231a497639b82548c' type='text/css' media='all' /> <link rel='stylesheet' id='wpg-main-style-css' href='https://www.symphonyai.com/wp-content/plugins/wp_glossary/assets/css/style.css?ver=e7c3e5135664e07231a497639b82548c' type='text/css' media='all' /> <link rel='stylesheet' id='wp-pagenavi-css' href='https://www.symphonyai.com/wp-content/plugins/wp-pagenavi/pagenavi-css.css?ver=2.70' type='text/css' media='all' /> <link rel='stylesheet' id='search-filter-plugin-styles-css' href='https://www.symphonyai.com/wp-content/plugins/search-filter-pro/public/assets/css/search-filter.min.css?ver=2.5.17' type='text/css' media='all' /> <link rel='stylesheet' id='weglot-css-css' href='https://www.symphonyai.com/wp-content/plugins/weglot/dist/css/front-css.css?ver=4.2.9' type='text/css' media='all' /> <link rel='stylesheet' id='new-flag-css-css' href='https://www.symphonyai.com/wp-content/plugins/weglot/app/styles/new-flags.css?ver=4.2.9' type='text/css' media='all' /> <link rel='stylesheet' id='swiper-css' href='https://www.symphonyai.com/wp-content/themes/symphonyai/assets/css/swiper/swiper-bundle.min.css' type='text/css' media='all' /> <link rel='stylesheet' id='lightbox-css' href='https://www.symphonyai.com/wp-content/themes/symphonyai/assets/plugins/lightbox/ekko-lightbox.css' type='text/css' media='all' /> <link rel='stylesheet' id='bf-master-css' href='https://www.symphonyai.com/wp-content/themes/symphonyai/assets/build/baunfire-master.css?ver=3.19.1' type='text/css' media='all' /> <style id='block-visibility-screen-size-styles-inline-css' type='text/css'> /* Large screens (desktops, 992px and up) */ @media ( min-width: 992px ) { .block-visibility-hide-large-screen { display: none !important; } } /* Medium screens (tablets, between 768px and 992px) */ @media ( min-width: 768px ) and ( max-width: 991.98px ) { .block-visibility-hide-medium-screen { display: none !important; } } /* Small screens (mobile devices, less than 768px) */ @media ( max-width: 767.98px ) { .block-visibility-hide-small-screen { display: none !important; } } </style> <link rel='stylesheet' id='nylon-styles-css' href='https://www.symphonyai.com/wp-content/themes/symphonyai/assets/build/style.css?ver=3.19.1' type='text/css' media='all' /> <link rel='stylesheet' id='tailwind-css' href='https://www.symphonyai.com/wp-content/themes/symphonyai/assets/build/tailwind.css?ver=3.19.1' type='text/css' media='all' /> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/vendor/react.min.js?ver=18.3.1" id="react-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/vendor/react-jsx-runtime.min.js?ver=18.3.1" id="react-jsx-runtime-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/autop.min.js?ver=9fb50649848277dd318d" id="wp-autop-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/blob.min.js?ver=9113eed771d446f4a556" id="wp-blob-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/block-serialization-default-parser.min.js?ver=14d44daebf663d05d330" id="wp-block-serialization-default-parser-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/hooks.min.js?ver=2810c76e705dd1a53b18" id="wp-hooks-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/deprecated.min.js?ver=e1f84915c5e8ae38964c" id="wp-deprecated-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/dom.min.js?ver=4ecffbffba91b10c5c7a" id="wp-dom-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/vendor/react-dom.min.js?ver=18.3.1" id="react-dom-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/escape-html.min.js?ver=6561a406d2d232a6fbd2" id="wp-escape-html-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/element.min.js?ver=cb762d190aebbec25b27" id="wp-element-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/is-shallow-equal.min.js?ver=e0f9f1d78d83f5196979" id="wp-is-shallow-equal-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script type="text/javascript" id="wp-i18n-js-after"> /* <![CDATA[ */ wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); /* ]]> */ </script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/keycodes.min.js?ver=034ff647a54b018581d3" id="wp-keycodes-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/priority-queue.min.js?ver=9c21c957c7e50ffdbf48" id="wp-priority-queue-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/compose.min.js?ver=b8d54449305350b51869" id="wp-compose-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/private-apis.min.js?ver=17a2e640b653d742da6e" id="wp-private-apis-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/redux-routine.min.js?ver=a0a172871afaeb261566" id="wp-redux-routine-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/data.min.js?ver=7c62e39de0308c73d50c" id="wp-data-js"></script> <script type="text/javascript" id="wp-data-js-after"> /* <![CDATA[ */ ( function() { var userId = 0; var storageKey = "WP_DATA_USER_" + userId; wp.data .use( wp.data.plugins.persistence, { storageKey: storageKey } ); } )(); /* ]]> */ </script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/html-entities.min.js?ver=2cd3358363e0675638fb" id="wp-html-entities-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/dom-ready.min.js?ver=f77871ff7694fffea381" id="wp-dom-ready-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/a11y.min.js?ver=d90eebea464f6c09bfd5" id="wp-a11y-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/rich-text.min.js?ver=4021b9e4e9ef4d3cd868" id="wp-rich-text-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/shortcode.min.js?ver=b7747eee0efafd2f0c3b" id="wp-shortcode-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/dist/blocks.min.js?ver=0d232d232463200f5cfd" id="wp-blocks-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-AB001/scripts.js?ver=1.0" id="acf-gtb-ab001-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-AB002/scripts.js?ver=1.0" id="acf-gtb-ab002-script-2-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-AB004/scripts.js?ver=1.0" id="acf-gtb-ab004-script-2-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-AB010/scripts.js?ver=1.0" id="acf-gtb-ab010-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-AB014/scripts.js?ver=1.0" id="acf-gtb-ab014-script-2-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-AB015/scripts.js?ver=1.0" id="acf-gtb-ab015-script-2-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-AB017/scripts.js?ver=1.0" id="acf-gtb-ab017-script-2-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-AB018/scripts.js?ver=1.0" id="acf-gtb-ab018-script-2-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-BN001/scripts.js?ver=1.0" id="acf-gtb-bn001-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-BN002/scripts.js?ver=1.0" id="acf-gtb-bn002-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-DATA003/scripts.js?ver=1.0" id="acf-gtb-data003-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-FR004/scripts.js?ver=1.0" id="acf-gtb-fr004-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-FR005/scripts.js?ver=1.0" id="acf-gtb-fr005-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-HR001/scripts.js?ver=1.0" id="acf-gtb-hr001-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-HR002/scripts.js?ver=1.0" id="acf-gtb-hr002-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-HR005/scripts.js?ver=1.0" id="acf-gtb-hr005-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-LOG001/scripts.js?ver=1.0" id="acf-gtb-log001-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-SL004/scripts.js?ver=1.0" id="acf-gtb-sl004-script-3-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-SL005/scripts.js?ver=1.0" id="acf-gtb-sl005-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-TXT004/scripts.js?ver=1.0" id="acf-gtb-txt004-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/blocks/GTB-VID001/scripts.js?ver=1.0" id="acf-gtb-vid001-script-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/plugins/wp_glossary/assets/js/mixitup.min.js?ver=e7c3e5135664e07231a497639b82548c" id="wpg-mixitup-script-js"></script> <script type="text/javascript" id="wpg-main-script-js-extra"> /* <![CDATA[ */ var wpg = {"animation":"1","is_tooltip":"","tooltip_theme":"default","tooltip_animation":"fade","tooltip_position":"top","tooltip_is_arrow":"","tooltip_min_width":"250","tooltip_max_width":"500","tooltip_speed":"350","tooltip_delay":"200","tooltip_is_touch_devices":""}; /* ]]> */ </script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/plugins/wp_glossary/assets/js/scripts.js?ver=e7c3e5135664e07231a497639b82548c" id="wpg-main-script-js"></script> <script type="text/javascript" id="search-filter-plugin-build-js-extra"> /* <![CDATA[ */ var SF_LDATA = {"ajax_url":"https:\/\/www.symphonyai.com\/wp-admin\/admin-ajax.php","home_url":"https:\/\/www.symphonyai.com\/","extensions":[]}; /* ]]> */ </script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/plugins/search-filter-pro/public/assets/js/search-filter-build.min.js?ver=2.5.17" id="search-filter-plugin-build-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/plugins/search-filter-pro/public/assets/js/chosen.jquery.min.js?ver=2.5.17" id="search-filter-plugin-chosen-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/plugins/weglot/dist/front-js.js?ver=4.2.9" id="wp-weglot-js-js"></script> <style> .ppw-ppf-input-container { background-color: !important; padding: px!important; border-radius: px!important; } .ppw-ppf-input-container div.ppw-ppf-headline { font-size: px!important; font-weight: !important; color: !important; } .ppw-ppf-input-container div.ppw-ppf-desc { font-size: px!important; font-weight: !important; color: !important; } .ppw-ppf-input-container label.ppw-pwd-label { font-size: px!important; font-weight: !important; color: !important; } div.ppwp-wrong-pw-error { font-size: px!important; font-weight: !important; color: #dc3232!important; background: !important; } .ppw-ppf-input-container input[type='submit'] { color: !important; background: !important; } .ppw-ppf-input-container input[type='submit']:hover { color: !important; background: !important; } .ppw-ppf-desc-below { font-size: px!important; font-weight: !important; color: !important; } </style> <style> .ppw-form { background-color: !important; padding: px!important; border-radius: px!important; } .ppw-headline.ppw-pcp-pf-headline { font-size: px!important; font-weight: !important; color: !important; } .ppw-description.ppw-pcp-pf-desc { font-size: px!important; font-weight: !important; color: !important; } .ppw-pcp-pf-desc-above-btn { display: block; } .ppw-pcp-pf-desc-below-form { font-size: px!important; font-weight: !important; color: !important; } .ppw-input label.ppw-pcp-password-label { font-size: px!important; font-weight: !important; color: !important; } .ppw-form input[type='submit'] { color: !important; background: !important; } .ppw-form input[type='submit']:hover { color: !important; background: !important; } div.ppw-error.ppw-pcp-pf-error-msg { font-size: px!important; font-weight: !important; color: #dc3232!important; background: !important; } </style> <style type="text/css"> .wpg-list-block h3 { background-color:#f4f4f4; color:#777777; ; } </style> <meta name="google" content="notranslate"/> <link rel="alternate" href="https://www.symphonyai.com/itsm/service-automation/" hreflang="en"/> <link rel="alternate" href="https://www.symphonyai.com/de/itsm/service-automation/" hreflang="de"/> <link rel="alternate" href="https://www.symphonyai.com/fr/itsm/service-automation/" hreflang="fr"/> <link rel="alternate" href="https://www.symphonyai.com/es/itsm/service-automation/" hreflang="es"/> <style id="wpsp-style-frontend"></style> <link rel="icon" href="https://www.symphonyai.com/wp-content/uploads/cropped-sai-logo-v3-60x60.png" sizes="32x32" /> <link rel="icon" href="https://www.symphonyai.com/wp-content/uploads/cropped-sai-logo-v3-300x300.png" sizes="192x192" /> <link rel="apple-touch-icon" href="https://www.symphonyai.com/wp-content/uploads/cropped-sai-logo-v3-300x300.png" /> <meta name="msapplication-TileImage" content="https://www.symphonyai.com/wp-content/uploads/cropped-sai-logo-v3-300x300.png" /> </head> <body data-rsssl=1 class="page-template page-template-template-baunfire page-template-template-baunfire-php page page-id-38889 page-parent page-child parent-pageid-38112 wp-custom-logo baunfire-homepage wp-schema-pro-2.7.23 service-automation"> <header class="navbar-expand-xl symphonyai-navbar fixed has-quick-menu"> <div class="header-inner container px-0"> <nav class="header-nav" aria-label="Main navigation"> <div class="header-mobile"> <a class="navbar-brand" href="https://www.symphonyai.com/fr/" aria-label="Symphony AI"> <img src="https://www.symphonyai.com/wp-content/uploads/symphonyai-color-logo.svg" alt="" /> </a> <button class="navbar-toggler" type="button" data-bs-toggle="collapse" data-bs-target="#navbar" aria-controls="navbar" aria-expanded="false" aria-label="Toggle navigation"> <svg role="img" class="icon-hamburger" width="27" height="16" viewbox="0 0 27 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <title>Icône Svg</title> <rect width="27" height="2" rx="1" fill="#0074E8" /> <rect x="5" y="7" width="22" height="2" rx="1" fill="#0074E8" /> <rect x="10" y="14" width="17" height="2" rx="1" fill="#0074E8" /> </svg> <svg role="img" class="icon-close" width="17" height="18" viewbox="0 0 17 18" fill="none" xmlns="http://www.w3.org/2000/svg"> <title>Icône Svg</title> <rect x="0.0292969" y="16.071" width="22" height="2" rx="1" transform="rotate(-45 0.0292969 16.071)" fill="#0074E8" /> <rect width="22" height="2" rx="1" transform="matrix(-0.707107 -0.707107 -0.707107 0.707107 17 16.5564)" fill="#0074E8" /> </svg> </button> </div> <div class="normal-dropdown-menu desktop:justify-end justify-between"> <ul class="navbar-nav menu desktop:h-auto max-lg:!h-[88%]"> <li class="menu-item desktop:h-full !relative"> <a href="https://www.symphonyai.com/fr/products" class="nav-link">Produits</a> </li> <li class="menu-item dropdown desktop:h-full !relative"> <a href="https://www.symphonyai.com/fr/industries" class="nav-link dropdown-item mob-disable-link">Industries</a> <div class="dropdown-menu dropdown-menu-main hidden"> <div class="w-full flex"> <div class="w-full desktop:min-w-[200px]"> <ul class=""> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/industries" title="Vue d'ensemble"> <div class="heading-title"> <div class="heading-link labels-group"> <span> <i style="background-color: #ff8b0c"></i> Vue d'ensemble </span> </div> </div> <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/retail-cpg" title="Commerce de détail CPG"> <div class="heading-title"> <div class="heading-link labels-group"> <span> <i style="background-color: #00e8c4"></i> Commerce de détail CPG </span> </div> </div> <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/financial-services" title="Services financiers"> <div class="heading-title"> <div class="heading-link labels-group"> <span> <i style="background-color: #0074e8"></i> Services financiers </span> </div> </div> <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/trading-investing" title="Négocier et investir"> <div class="heading-title"> <div class="heading-link labels-group"> <span> <i style="background-color: #1eacfc"></i> Négocier et investir </span> </div> </div> <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/industrial" title="Industriel"> <div class="heading-title"> <div class="heading-link labels-group"> <span> <i style="background-color: #ffb600"></i> Industriel </span> </div> </div> <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/media" title="Les médias"> <div class="heading-title"> <div class="heading-link labels-group"> <span> <i style="background-color: #fb24a9"></i> Les médias </span> </div> </div> <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/itsm" title="INFORMATIQUE D’ENTREPRISE - ITSM/ITAM"> <div class="heading-title"> <div class="heading-link labels-group"> <span> <i style="background-color: #a933fb"></i> INFORMATIQUE D’ENTREPRISE - ITSM/ITAM </span> </div> </div> <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> </ul> </div> </div> </div> </li> <li class="menu-item dropdown desktop:h-full !relative"> <a href="https://www.symphonyai.com/fr/ai-strategy" class="nav-link dropdown-item mob-disable-link">Stratégie en matière d'IA</a> <div class="dropdown-menu dropdown-menu-main hidden"> <div class="w-full flex"> <div class="w-full desktop:min-w-[200px]"> <ul class=""> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/ai-strategy" title="Vue d'ensemble"> Vue d'ensemble <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item dropdown h-full !relative has-children max-lg:mt-[5px]"> <a data-dd="2" class="relative group show-dropdown dropdown-item text-nowrap parent-item cursor-pointer !text-[16px] max-lg:!pl-[20px] max-lg:!mt-[5px]"> Eureka AI platform <img class="block rotate-[-90deg] absolute max-lg:right-[7px] right-[20px]" src="https://www.symphonyai.com/wp-content/themes/symphonyai/assets/img/arrow-down-2.svg" /> </a> <div class="dropdown-menu lg:hidden block lg:!left-[102%] lg:!top-[-8px] max-lg:!pt-0"> <ul> <li class="menu-item max-lg:!pl-[20px] max-lg:!pr-0 max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/ai-strategy/ai-platform" title="Vue d'ensemble"> Vue d'ensemble </a> </li> <li class="menu-item max-lg:!pl-[20px] max-lg:!pr-0 max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/ai-strategy/ai-platform/intelligent-data" title="Intelligent data layer"> Intelligent data layer </a> </li> <li class="menu-item max-lg:!pl-[20px] max-lg:!pr-0 max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/ai-strategy/ai-platform/generative-ai" title="Generative AI data layer"> Generative AI data layer </a> </li> <li class="menu-item max-lg:!pl-[20px] max-lg:!pr-0 max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/ai-strategy/ai-platform/predictive-ai" title="Predictive AI data layer"> Predictive AI data layer </a> </li> <li class="menu-item max-lg:!pl-[20px] max-lg:!pr-0 max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/ai-strategy/ai-platform/dynamic-ui-ux" title="UI/UX dynamique"> UI/UX dynamique </a> </li> </ul> </div> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/ai-strategy/generative-ai" title="IA générative"> IA générative <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/ai-strategy/predictive-ai" title="L'IA prédictive"> L'IA prédictive <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> </ul> </div> </div> </div> </li> <li class="menu-item dropdown desktop:h-full !relative"> <a href="https://www.symphonyai.com/fr/resources" class="nav-link dropdown-item mob-disable-link">Ressources</a> <div class="dropdown-menu dropdown-menu-main hidden"> <div class="w-full flex"> <div class="w-full desktop:min-w-[450px]"> <ul class="grid desktop:grid-cols-2 grid-cols-1"> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/resources" title="Toutes les ressources"> Toutes les ressources <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/resources/?_sft_types=analyst-report" title="Rapports d'analystes"> Rapports d'analystes <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/resources/?_sft_types=blog" title="Blog"> Blog <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/resources/?_sft_types=byline" title="Bylines"> Bylines <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/resources/?_sft_types=case-study" title="Études de cas"> Études de cas <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/resources/?_sft_types=data-sheet" title="Fiches techniques"> Fiches techniques <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/glossary" title="Glossaire"> Glossaire <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/resources/?_sft_types=podcast" title="Podcasts"> Podcasts <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/resources/?_sft_types=video" title="Vidéos"> Vidéos <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/resources/?_sft_types=webinar" title="Webinaires"> Webinaires <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/resources/?_sft_types=white-paper" title="Livres blancs"> Livres blancs <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> </ul> </div> </div> </div> </li> <li class="menu-item dropdown desktop:h-full !relative"> <a href="https://www.symphonyai.com/fr/about" class="nav-link dropdown-item mob-disable-link">Entreprise</a> <div class="dropdown-menu dropdown-menu-main hidden"> <div class="w-full flex"> <div class="w-full desktop:min-w-[200px]"> <ul class=""> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/about" title="A propos de nous"> A propos de nous <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/news" title="Salle de presse"> Salle de presse <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/events" title="Evénements"> Evénements <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/customers" title="Clients"> Clients <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/industry-recognition" title="Reconnaissance"> Reconnaissance <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/partners" title="Partenaires"> Partenaires <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/leadership" title="Leadership"> Leadership <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/careers" title="Carrières"> Carrières <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> <li class="menu-item max-lg:mt-[5px]"> <a class="menu-item__link text-nowrap" href="https://www.symphonyai.com/fr/contact-us" title="Contactez nous"> Contactez nous <svg class="hidden absolute right-[20px]" xmlns="http://www.w3.org/2000/svg" width="26" height="15" viewbox="0 0 26 15" fill="none"> <path d="M18.913 1.5L25 7.5M25 7.5L18.913 13.5M25 7.5L1 7.5" stroke="#0074E8" stroke-linecap="square" /> </svg> </a> </li> </ul> </div> </div> </div> </li> <li class="menu-item1 desktop:block hidden"> <a href="/fr/itsm/get-started/" class="btn btn-primary mb-0" title="Commencer"> <span>Commencer</span> </a> </li> </ul> <div class="desktop:hidden block desktop:mx-0 mx-[20px] desktop:mt-0 mt-[20px]"> <a href="/fr/itsm/get-started/" class="btn btn-primary mb-0" title="Commencer"> <span>Commencer</span> </a> </div> </div> </nav> </div> </header> <div class="submenu fixed"> <div class="container"> <div class="row"> <div class="col-span-12 submenu__wrapper"> <div class="solution-heading heading-link labels-group"> <a href="https://www.symphonyai.com/fr/itsm/"> <span> <i style="background-color: #a933fb"></i> <div class="heading-description">INFORMATIQUE D’ENTREPRISE - ITSM/ITAM</div> </span> </a> </div> <div class="acf-nav-menu"><ul id="menu-solutions-enterprise-it" class="menu"><li id="menu-item-55498" class="mob-overview hidden menu-item menu-item-type-custom menu-item-object-custom menu-item-55498"><a href="https://www.symphonyai.com/fr/itsm/">Vue d'ensemble</a></li> <li id="menu-item-58250" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-58250"><a href="https://www.symphonyai.com/fr/itsm/whats-new/">Nouveautés</a></li> <li id="menu-item-55251" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-55251"><a href="#">Plate-forme</a> <ul class="sub-menu"> <li id="menu-item-55252" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55252"><a href="https://www.symphonyai.com/fr/itsm/apex-platform/">Plate-forme Apex</a></li> <li id="menu-item-55253" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55253"><a href="https://www.symphonyai.com/fr/itsm/design-studio/">Studio de design</a></li> <li id="menu-item-55254" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55254"><a href="https://www.symphonyai.com/fr/itsm/discovery/">Découverte</a></li> <li id="menu-item-55255" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55255"><a href="https://www.symphonyai.com/fr/itsm/integration-hub/">Hub d'intégration</a></li> <li id="menu-item-55256" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55256"><a href="https://www.symphonyai.com/fr/security-trust/">Confiance en matière de sécurité</a></li> </ul> </li> <li id="menu-item-55246" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children menu-item-55246"><a href="#">Produits</a> <ul class="sub-menu"> <li id="menu-item-55247" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55247"><a href="https://www.symphonyai.com/fr/itsm/it-service-management/">Gestion des services informatiques</a></li> <li id="menu-item-55248" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55248"><a href="https://www.symphonyai.com/fr/itsm/it-asset-management/">Gestion des actifs informatiques</a></li> <li id="menu-item-55249" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55249"><a href="https://www.symphonyai.com/fr/itsm/digital-agent/">Agent numérique</a></li> <li id="menu-item-55250" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-item menu-item-55250"><a href="https://www.symphonyai.com/fr/itsm/service-automation/" aria-current="page">Automatisation des services</a></li> </ul> </li> <li id="menu-item-57025" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-57025"><a href="https://www.symphonyai.com/fr/itsm/enterprise-copilot/">Copilote</a></li> <li id="menu-item-55257" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55257"><a href="https://www.symphonyai.com/fr/itsm/resources/">Ressources</a></li> <li id="menu-item-55541" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-55541"><a href="https://www.symphonyai.com/fr/itsm/events/">Evénements</a></li> </ul></div> </div> </div> </div> <style type="text/css"> @media(min-width: 1200px) { .acf-nav-menu .menu .menu-item:hover::before, .acf-nav-menu .menu .menu-item.current-menu-parent::before { background-color: #a933fb; } .acf-nav-menu .menu .menu-item.menu-item-has-children.current-menu-parent::before, .acf-nav-menu .menu .menu-item.menu-item-has-children.active::before, .acf-nav-menu .menu > .menu-item.current-menu-item::before { background-color: #a933fb; } } .symphonyai-navbar.js-scrolled { top: -86px; } @media(max-width:1199px) { .symphonyai-navbar.js-scrolled { top: -67px; } body.baunfire-homepage .section:first-of-type, body.baunfire-homepage .section:not(.section-hero):first-of-type { padding-top: 150px !important; } } </style> <script> jQuery(function(){ var mainNav = jQuery('.symphonyai-navbar'); var lastScrollTop = mainNav.height(); jQuery(window).scroll(function(){ var st = jQuery(this).scrollTop(); if(st != 0 && st > 0 && st > lastScrollTop){ mainNav.addClass('js-scrolled'); jQuery('.submenu').addClass('js-scrolled'); } else { mainNav.removeClass('js-scrolled'); jQuery('.submenu').removeClass('js-scrolled'); } lastScrollTop = st; }); if(jQuery(window).width() < 1199) { jQuery('.submenu .solution-heading').on('click', function(e) { e.preventDefault(); jQuery(this).toggleClass('active'); jQuery(this).next().toggleClass('show'); }); jQuery('.submenu').find('.mob-overview').removeClass('hidden'); } else { jQuery('.submenu').find('.mob-overview').addClass('hidden'); } }); </script> </div> <main class="homepage">  <section id="block_7f0c1ed4c6a2e7d1e797330ee5725518" class="section section-hero block_HR003 bg-transparent campaign-mode-2" > <div class="container"> <div class="row items-center"> <div class="md:col-span-6 col-span-12 flex items-center"> <div class="block-caption"> <h3 class="eyebrow text-overline mb-0"> Automatisation des services </h3> <h1 class="heading-default heading-2 !mb-0"> Accélérer la valeur de l'entreprise </h1> <div class="text-paragraph sub-heading mb-0"> <p>Automatisez les processus de service pour évoluer plus rapidement que jamais. Travaillez plus intelligemment, pas plus durement.</p> </div> <div class="flex button-block"> <a href="https://www.symphonyai.com/fr/itsm/get-started/" class="btn btn-primary" title="Demander une démonstration" target=""> <span>Demander une démonstration</span> </a> </div> </div> </div> <div class="md:col-start-8 md:col-end-13 col-span-12 flex"> <div class="block-media"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/IT-Service-Automation-Software-UI@2x.png" alt="" /> </div> </div> </div> </div> <div class="block-well-content"> <div class="container"> <div class="block-well with-media"> <div class="block-media"> <div class="block-img"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/Unlocking-millions-in-savings-Workflow-Automation-for-a-global-connected-car-leader-stock.jpg" alt="Unlocking millions in savings Workflow Automation for a global connected car leader" /> </div> </div> <div class="block-text"> <div class="block-title"> <div class="heading heading-5 mb-0"> Unlocking millions in savings: Workflow Automation for a global connected car leader </div> </div> <div class="block-description"> <div class="text-paragraph mb-0"> Saving businesses $1.3 million annually and reducing support hours by 65,000 with a 98% automation success rate. </div> <div class="cta-group md:w-auto"> <a href="https://www.symphonyai.com/fr/resources/infographic/itsm/workflow-automation-connected-car/" class="btn btn-primary w-auto !text-center" title="Télécharger l'infographie" target=""> <span>Télécharger l'infographie</span> </a> </div> </div> </div> </div> </div> </section> <section id="block_3d4e80ee2bc57c8a07102fba6724194b" class="section block_AB002 bg-light-blue flip-columns relative"> <div class="container relative z-10"> <div class="row items-center"> <div class="col-span-12 md:col-span-6"> <div class="block-caption"> <h3 class="heading-default heading mb-0"> Améliorer la prestation de services </h3> <div class="sub-heading mb-0"> <p><p>Améliorez la performance de votre entreprise en répondant plus rapidement aux demandes de service ou aux incidents. SymphonyAI Service Automation vous aide à vous concentrer sur les tâches critiques et à atteindre plus rapidement les objectifs de l'entreprise.</p> </p> </div> <div class="block-btn"> </div> </div> </div> <div class="col-span-12 md:col-span-6 md:order-first order-last"> <div class="block-media"> <div class="block-img"> <img decoding="async" width="7680" height="4320" src="https://www.symphonyai.com/wp-content/uploads/2023/09/Improved-service-delivery.png" class="attachment-full size-full" alt="" loading="lazy" srcset="https://www.symphonyai.com/wp-content/uploads/2023/09/Improved-service-delivery.png 300w, https://www.symphonyai.com/wp-content/uploads/2023/09/Improved-service-delivery.png 1024w, https://www.symphonyai.com/wp-content/uploads/2023/09/Improved-service-delivery.png 768w, https://www.symphonyai.com/wp-content/uploads/2023/09/Improved-service-delivery.png 1536w, https://www.symphonyai.com/wp-content/uploads/2023/09/Improved-service-delivery.png 2048w" sizes="(max-width: 7680px) 100vw, 7680px" /> </div> </div> </div> </div> </div> </section> <section id="block_fbdfa31d9b6b10d7d7182caffca4e9c6" class="section block_AB002 bg-light-blue relative"> <div class="container relative z-10"> <div class="row items-center"> <div class="col-span-12 md:col-span-6"> <div class="block-caption"> <h3 class="heading-default heading mb-0"> Accroître la souplesse des services </h3> <div class="sub-heading mb-0"> <p><p>Apportez efficacité, rapidité et capacité accrue à votre organisation grâce à l'automatisation des services SymphonyAI. Éliminez les tâches manuelles sujettes aux erreurs pour fournir des résultats plus rapides et prévisibles.</p> </p> </div> <div class="block-btn"> </div> </div> </div> <div class="col-span-12 md:col-span-6"> <div class="block-media"> <div class="block-img"> <img decoding="async" width="7680" height="4320" src="https://www.symphonyai.com/wp-content/uploads/2023/09/Increase-service-agility.png" class="attachment-full size-full" alt="" loading="lazy" srcset="https://www.symphonyai.com/wp-content/uploads/2023/09/Increase-service-agility.png 300w, https://www.symphonyai.com/wp-content/uploads/2023/09/Increase-service-agility.png 1024w, https://www.symphonyai.com/wp-content/uploads/2023/09/Increase-service-agility.png 768w, https://www.symphonyai.com/wp-content/uploads/2023/09/Increase-service-agility.png 1536w, https://www.symphonyai.com/wp-content/uploads/2023/09/Increase-service-agility.png 2048w" sizes="(max-width: 7680px) 100vw, 7680px" /> </div> </div> </div> </div> </div> </section> <section id="block_38d95512f2cb07fb139c4267da524b41" class="section block_AB002 bg-light-blue flip-columns relative"> <div class="container relative z-10"> <div class="row items-center"> <div class="col-span-12 md:col-span-6"> <div class="block-caption"> <h3 class="heading-default heading mb-0"> Transformer l'expérience des employés </h3> <div class="sub-heading mb-0"> <p><p>Réduisez le temps de traitement des services et répondez en temps réel aux besoins des employés en matière de services. Avec SymphonyAI Service Automation, vous pouvez répondre aux incidents avant qu'ils ne deviennent des problèmes plus importants pour l'entreprise.</p> </p> </div> <div class="block-btn"> </div> </div> </div> <div class="col-span-12 md:col-span-6 md:order-first order-last"> <div class="block-media"> <div class="block-img"> <img decoding="async" width="1358" height="907" src="https://www.symphonyai.com/wp-content/uploads/2023/10/product-ui-Service-Automation-Employee-Experience.png" class="attachment-full size-full" alt="" loading="lazy" srcset="https://www.symphonyai.com/wp-content/uploads/2023/10/product-ui-Service-Automation-Employee-Experience.png 300w, https://www.symphonyai.com/wp-content/uploads/2023/10/product-ui-Service-Automation-Employee-Experience.png 1024w, https://www.symphonyai.com/wp-content/uploads/2023/10/product-ui-Service-Automation-Employee-Experience.png 768w, https://www.symphonyai.com/wp-content/uploads/2023/10/product-ui-Service-Automation-Employee-Experience.png 1358w" sizes="(max-width: 1358px) 100vw, 1358px" /> </div> </div> </div> </div> </div> </section> <section id="block_a33f238241801fece76a8bd534aab60b" class="section block_AB002 bg-light-blue relative"> <div class="container relative z-10"> <div class="row items-center"> <div class="col-span-12 md:col-span-6"> <div class="block-caption"> <h3 class="heading-default heading mb-0"> Mesurer et accroître la valeur de l'entreprise </h3> <div class="sub-heading mb-0"> <p><p>Utilisez la puissance de transformation de SymphonyAI Service Automation pour connecter les systèmes, les processus et les personnes afin d'améliorer l'efficacité de l'entreprise et la valeur commerciale.</p> </p> </div> <div class="block-btn"> </div> </div> </div> <div class="col-span-12 md:col-span-6"> <div class="block-media"> <div class="block-img"> <img decoding="async" width="7680" height="4320" src="https://www.symphonyai.com/wp-content/uploads/2023/09/Measure-and-grow-business-value.png" class="attachment-full size-full" alt="" loading="lazy" srcset="https://www.symphonyai.com/wp-content/uploads/2023/09/Measure-and-grow-business-value.png 300w, https://www.symphonyai.com/wp-content/uploads/2023/09/Measure-and-grow-business-value.png 1024w, https://www.symphonyai.com/wp-content/uploads/2023/09/Measure-and-grow-business-value.png 768w, https://www.symphonyai.com/wp-content/uploads/2023/09/Measure-and-grow-business-value.png 1536w, https://www.symphonyai.com/wp-content/uploads/2023/09/Measure-and-grow-business-value.png 2048w" sizes="(max-width: 7680px) 100vw, 7680px" /> </div> </div> </div> </div> </div> </section> <section class="section block_AB009 block_AB009--default bg-transparent"> <div class="container"> <div class="block-title"> <h3 class="heading-default heading text-center dark:text-sol-white"> Principales capacités d'automatisation des services </h3> </div> <div class="block-caption"> <div class="grid xl:grid-cols-3 md:grid-cols-2 gap-[30px]"> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-design-studio-2.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Architecture sans agent</h5> <div class="sub-heading dark:text-sol-white"><p>Réduire la consommation de ressources, simplifier le déploiement et la gestion, et améliorer l'évolutivité et la flexibilité. Automatiser les tâches de manière transparente dans divers environnements et plateformes. </p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-Import-export.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">L'intégration dès le départ</h5> <div class="sub-heading dark:text-sol-white"><p>Gérez en toute transparence les données provenant d'applications tierces grâce à plus de 40 intégrations intégrées et à plus de 180 bibliothèques de cas d'utilisation, ce qui permet une gestion efficace et rationalisée des données. Les cas d'utilisation incluent la migration d'applications IIS de sur site vers AWS, le provisionnement de VM Azure avec des tâches post-construction, le déploiement d'images Docker sur le nuage Azure, la création ou l'ajout d'utilisateurs dans Google Workspace, la synchronisation des données de Google Workspace, et bien d'autres encore.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-security-trust-1.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Politiques de conformité intégrées</h5> <div class="sub-heading dark:text-sol-white"><p>Créez votre propre politique personnalisée et remédiation avec plus de 185 politiques de conformité intégrées pour les points finaux, avec un cadre de remédiation automatisé.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-API.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Sécuriser les API</h5> <div class="sub-heading dark:text-sol-white"><p>SymphonyAI Service Automation fournit des API sécurisées pour l'intégration avec des systèmes externes, garantissant un accès sécurisé grâce à des mécanismes d'authentification robustes.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/WhySAI-IT-ESM-simplify-work.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Prise en charge de plusieurs langages de script</h5> <div class="sub-heading dark:text-sol-white"><p>SymphonyAI Service Automation prend en charge les langages de script, notamment Powershell, VB, Python, Pearl et batch.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT_icon-Lifecycle.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Flux en direct</h5> <div class="sub-heading dark:text-sol-white"><p>Suivi de l'exécution en temps réel pour faciliter la gestion des flux de travail et des scripts et fournir des informations sur l'exécution en temps réel.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-Scheduler.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Exécution automatisée des tâches</h5> <div class="sub-heading dark:text-sol-white"><p>Programmer l'exécution de tâches spécifiques par le biais d'un flux de travail pour des besoins spécifiques ou pour des activités récurrentes - génération de rapports, maintenance d'applications, etc.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-Reporting.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Exécution basée sur les événements</h5> <div class="sub-heading dark:text-sol-white"><p>Flux de travail basé sur la demande de service ou l'incident.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-Audit-logging.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Planificateur d'automatisation</h5> <div class="sub-heading dark:text-sol-white"><p>Le planificateur d'automatisation des services de SymphonyAI lance automatiquement des flux de travail lorsque les conditions de planification et de temps sont remplies, sans aucune intervention humaine.</p> </div> </div> </div> </div> <div class="block-item"> <div class="block-card"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-ITservice-management-1.svg" alt="" class="card-icon" /> <div class="card-caption flex flex-col justify-center h-full"> <h5 class="heading mb-[24px] dark:text-sol-white">Flux de travail personnalisés</h5> <div class="sub-heading dark:text-sol-white"><p>Personnalisez votre flux de travail avec le pack d'intégration SymphonyAI Service Automation qui comprend plus de 250 actions/scripts.</p> </div> </div> </div> </div> </div> </div> </div> </section> <section class="section block_AB011 bg-light-blue"> <div class="container"> <div class="row items-end mb-[48px] lg:gap-0 gap-[20px]"> <div class="md:col-span-6 lg:col-span-7 col-span-12"> <h3 class="heading-default heading mb-0 dark:text-sol-white"> Caractéristiques </h3> </div> <div class="md:col-span-6 lg:col-span-5 col-span-12"> </div> </div> <div class="block-solutions"> <ul class="block-card"> <li> <a href="https://www.symphonyai.com/fr/itsm/service-automation/integrations/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-Import-export.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">40 + intégrations</h5> <div class="text-paragraph sub-heading lg:min-h-[70px] dark:text-sol-white"><p>Automatisez les actions et les flux de travail grâce à plus de 40 intégrations.</p> </div> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewbox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/fr/itsm/service-automation/api-trigger/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-API.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Déclencheur d’API</h5> <div class="text-paragraph sub-heading lg:min-h-[70px] dark:text-sol-white"><p>Automatisez les tâches, les actions et les flux de travail à l’aide d’API Trigger.</p> </div> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewbox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/fr/itsm/service-automation/live-feed/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT_icon-Lifecycle.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Flux en direct</h5> <div class="text-paragraph sub-heading lg:min-h-[70px] dark:text-sol-white"><p>Maîtrisez les données et obtenez des informations en temps réel à l’aide du flux en direct.</p> </div> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewbox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/fr/itsm/service-automation/multi-language-support/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/WhySAI-IT-ESM-simplify-work.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Support multilingue</h5> <div class="text-paragraph sub-heading lg:min-h-[70px] dark:text-sol-white"><p>Automatisez les tâches à l'aide de scripts, quelle que soit la plate-forme, grâce à la prise en charge multilingue.</p> </div> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewbox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/fr/itsm/service-automation/powered-by-digital-agent/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-design-studio-2.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Développé par Digital Agent</h5> <div class="text-paragraph sub-heading lg:min-h-[70px] dark:text-sol-white"><p>Automatisez efficacement les tâches et les flux de travail en exploitant la puissance de l'automatisation de l'IA.</p> </div> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewbox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/fr/itsm/service-automation/rest-webhooks/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-Reporting.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Webhooks de repos</h5> <div class="text-paragraph sub-heading lg:min-h-[70px] dark:text-sol-white"><p>Effectuez facilement le transfert de données à partir de services externes à l’aide de webhooks Rest.</p> </div> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewbox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/fr/itsm/service-automation/workflow-configuration/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/ITESM-icon-ITservice-management-1.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Configuration du flux de travail</h5> <div class="text-paragraph sub-heading lg:min-h-[70px] dark:text-sol-white"><p>Automatiser les tâches en séquence grâce à la configuration du flux de travail.</p> </div> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewbox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/fr/itsm/service-automation/automation-scheduler/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-Audit-logging.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Planificateur d’automatisation</h5> <div class="text-paragraph sub-heading lg:min-h-[70px] dark:text-sol-white"><p>Automatisez sans effort les tâches à intervalles réguliers à l’aide du planificateur d’automatisation.</p> </div> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewbox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> <li> <a href="https://www.symphonyai.com/fr/itsm/service-automation/out-of-the-box-integrations/" target="_blank" class="item-card !flex flex-col justify-between has-link" title=""> <div class="flex flex-col items-start"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/IT-icon-Import-export.svg" alt="" class="icon-card mb-3" /> <h5 class="new-title mb-3 dark:text-sol-white">Intégrations prêtes à l'emploi</h5> <div class="text-paragraph sub-heading lg:min-h-[70px] dark:text-sol-white"><p>Économisez du temps et des ressources à l’aide d’intégrations OOB.</p> </div> </div> <div> <div class="flex justify-end align-center pt-[20px] dark:brightness-200 dark:contrast-200 dark:grayscale"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="14" viewbox="0 0 26 14" fill="none"> <path d="M18.913 1L25 7M25 7L18.913 13M25 7L1 7" stroke="#0074E8" stroke-linecap="square"/> </svg> </div> </div> </a> </li> </ul> </div> </div> </section> <section class="section block_AB015 bg-white"> <div class="bh container dark:bg-sol-charcoal pb-[32px]"> <div class="row"> <div class="col-span-12 text-center"> <div class="block-caption grid grid-cols-1 gap-[20px] mb-0"> <div class="lg:max-w-[800px] mx-auto"> <h3 class="heading !mb-0 dark:text-sol-white"> Explorer tous les produits Enterprise IT </h3> </div> </div> </div> </div> </div> <div class="container dark:bg-sol-charcoal"> <div class="row"> <div class="col-span-12"> <div class="tab__wrapper bg-sol-light-blue2 dark:bg-sol-white lg:px-[47px] lg:pt-[34px] lg:pb-[46px] p-[0px] rounded-[12px]"> <div class="desktop"> <div class="nav-wrapper"> <ul class="nav nav-pills" id="pills-tab" role="tablist"> <li class="nav-item labels-group w-full" role="presentation"> <button class="nav-link w-full active" id="pills-it-service-management-98-tab" data-bs-toggle="pill" data-bs-target="#pills-it-service-management-98" type="button" role="tab" aria-controls="pills-it-service-management" aria-selected="true"> <span class="justify-center"> <div class="flex items-center"> <i class="lb-"></i> Gestion des services informatiques </div> </span> </button> </li> <li class="nav-item labels-group w-full" role="presentation"> <button class="nav-link w-full" id="pills-it-asset-management-98-tab" data-bs-toggle="pill" data-bs-target="#pills-it-asset-management-98" type="button" role="tab" aria-controls="pills-it-asset-management" aria-selected="true"> <span class="justify-center"> <div class="flex items-center"> <i class="lb-"></i> Gestion des actifs informatiques </div> </span> </button> </li> <li class="nav-item labels-group w-full" role="presentation"> <button class="nav-link w-full" id="pills-digital-agent-98-tab" data-bs-toggle="pill" data-bs-target="#pills-digital-agent-98" type="button" role="tab" aria-controls="pills-digital-agent" aria-selected="true"> <span class="justify-center"> <div class="flex items-center"> <i class="lb-"></i> Agent numérique </div> </span> </button> </li> </ul> </div> <div class="tab-content"> <div class="tab-pane fade show active" id="pills-it-service-management-98" role="tabpanel" aria-labelledby="pills-it-service-management-98-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Offrez une expérience de service agréable grâce à l'IA. Redéfinissez l'expérience des employés et libérez la productivité grâce à des flux de travail informatiques et de services d'entreprise alimentés par l'IA avec une plateforme prête pour l'avenir.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/fr/itsm/it-service-management/" class="btn btn-primary" title="En savoir plus"> <span>En savoir plus</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/IT-service-management@2x.png" alt="" /> </div> </div> </div> </div> <div class="tab-pane fade hidden" id="pills-it-asset-management-98" role="tabpanel" aria-labelledby="pills-it-asset-management-98-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Optimisez le retour sur investissement des actifs informatiques de l'entreprise. Obtenez un contrôle et une visibilité complets de vos actifs matériels et de vos licences logicielles, et assurez la conformité.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/fr/itsm/it-asset-management/" class="btn btn-primary" title="En savoir plus"> <span>En savoir plus</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/IT-asset-management@2x-1.png" alt="" /> </div> </div> </div> </div> <div class="tab-pane fade hidden" id="pills-digital-agent-98" role="tabpanel" aria-labelledby="pills-digital-agent-98-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Transformez chaque conversation en une expérience exceptionnelle. Résolvez les problèmes plus rapidement, améliorez la productivité et réduisez les coûts grâce à la puissance de l'IA.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/fr/itsm/digital-agent/" class="btn btn-primary" title="En savoir plus"> <span>En savoir plus</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/IT-digital-agent@2x.png" alt="" /> </div> </div> </div> </div> </div> </div>  <div class="mobile"> <div id="dropdownDefault-98" class="dropdownDefault"> <button data-dropdown-toggle="dropdown" class="dropdownDefaultButton open old bg-sol-light-blue2" type="button" data-color=""> <div class="labels-group"> <span class="data-span"> <div class="flex items-center"> <i class="data-lb lb-"></i> <span class="data-button text-[14px] font-bold">Gestion des services informatiques</span> </div> </span> </div> <svg class="w-2.5 h-2.5 ms-3" aria-hidden="true" xmlns="http://www.w3.org/2000/svg" fill="none" viewbox="0 0 10 6"> <path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m1 1 4 4 4-4" /> </svg> </button> <div class="dropdownList relative hidden"> <ul class="py-2 text-sm mt-0">  <li class="nav-item w-full"> <button class="nav-link w-full px-[20px] py-[10px] text-left bg-transparent active" id="pills-mob-it-service-management-98" data-color="" data-bs-toggle="pill" data-bs-target="#pills-mob-it-service-management-98" type="button" role="tab" aria-controls="pills-mob-it-service-management" aria-selected="true"> Gestion des services informatiques </button> </li> <li class="nav-item w-full"> <button class="nav-link w-full px-[20px] py-[10px] text-left bg-transparent" id="pills-mob-it-asset-management-98" data-color="" data-bs-toggle="pill" data-bs-target="#pills-mob-it-asset-management-98" type="button" role="tab" aria-controls="pills-mob-it-asset-management" aria-selected="true"> Gestion des actifs informatiques </button> </li> <li class="nav-item w-full"> <button class="nav-link w-full px-[20px] py-[10px] text-left bg-transparent" id="pills-mob-digital-agent-98" data-color="" data-bs-toggle="pill" data-bs-target="#pills-mob-digital-agent-98" type="button" role="tab" aria-controls="pills-mob-digital-agent" aria-selected="true"> Agent numérique </button> </li> </ul> </div> </div> <div class="tab-content"> <div class="tab-pane fade show active" id="pills-mob-it-service-management-98" role="tabpanel" aria-labelledby="pills-mob-it-service-management-98-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Offrez une expérience de service agréable grâce à l'IA. Redéfinissez l'expérience des employés et libérez la productivité grâce à des flux de travail informatiques et de services d'entreprise alimentés par l'IA avec une plateforme prête pour l'avenir.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/fr/itsm/it-service-management/" class="btn btn-primary" title="En savoir plus"> <span>En savoir plus</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/IT-service-management@2x.png" alt="" /> </div> </div> </div> </div> <div class="tab-pane fade hidden" id="pills-mob-it-asset-management-98" role="tabpanel" aria-labelledby="pills-mob-it-asset-management-98-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Optimisez le retour sur investissement des actifs informatiques de l'entreprise. Obtenez un contrôle et une visibilité complets de vos actifs matériels et de vos licences logicielles, et assurez la conformité.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/fr/itsm/it-asset-management/" class="btn btn-primary" title="En savoir plus"> <span>En savoir plus</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/IT-asset-management@2x-1.png" alt="" /> </div> </div> </div> </div> <div class="tab-pane fade hidden" id="pills-mob-digital-agent-98" role="tabpanel" aria-labelledby="pills-mob-digital-agent-98-tab"> <div class="tabpane-inner-content"> <div class="row"> <div class="md:col-span-6 col-span-12"> <div class="flex flex-col justify-between h-full"> <div> <p>Transformez chaque conversation en une expérience exceptionnelle. Résolvez les problèmes plus rapidement, améliorez la productivité et réduisez les coûts grâce à la puissance de l'IA.</p> </div> <div class="button-block"> <a href="https://www.symphonyai.com/fr/itsm/digital-agent/" class="btn btn-primary" title="En savoir plus"> <span>En savoir plus</span> </a> </div> </div> </div> <div class="md:col-span-6 col-span-12 pb-0"> <img decoding="async" class="bg-img" src="https://www.symphonyai.com/wp-content/uploads/IT-digital-agent@2x.png" alt="" /> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="section block_FR003 bg-transparent"> <div class="container"> <div class="row"> <div class="col-span-12"> <div class="block-caption"> <h4 class="heading-2 heading mb-[20px]"> Ressources connexes </h4> <div> <p> <a href="https://www.symphonyai.com/fr/itsm/resources/" class="husl-btn btn-primary" title="Voir tous" > <span>Voir tous</span> </a> </p> </div> </div> </div> <div class="col-span-12"> <div class="resource-wrapper"> <div class="highlight"> <div class="resource-tile-new"> <a class="resource-link resource" target="_self" href="https://www.symphonyai.com/fr/resources/webinar/itsm/observability-service-management-workflow-automation/"> </a> <div class="resource-thumbnail lg:ml-[-1px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/The-Surprising-Connection-Between-Observability-Service-Management-and-Workflow-Automation-thumb.svg" alt="vignette" /> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-white"> <i style="background-color: #a933fb"></i> Informatique d'entreprise </span> </div> </div> <div class="content-wrapper"> <div class="top-content"> <span class="type text-sm uppercase"> Webinar </span> <span class="resource-title text-5"> Observability, Service Management, and Workflow Automation </span> </div> <div class="bottom-content"> <div class="flex items-center justify-start gap-[5px]"> <span class="font-bold text-lg text-sol-royal-blue"> Lire la suite </span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> </div> <div class="resource-list-new w-full"> <div class="resource-tile-new"> <a class="resource-link resource" target="_self" href="https://www.symphonyai.com/fr/resources/webinar/itsm/invest-copilot-it/"> </a> <div class="resource-thumbnail lg:ml-[-1px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/94c37e78-afbd-4730-9b21-245d645451d7.jpg" alt="vignette" /> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-white"> <i style="background-color: #a933fb"></i> Informatique d'entreprise </span> </div> </div> <div class="content-wrapper"> <div class="top-content"> <span class="type text-sm uppercase"> Webinar </span> <span class="resource-title text-5"> What you really need to know before you invest in a copilot for IT </span> </div> <div class="bottom-content"> <div class="flex items-center justify-start gap-[5px]"> <span class="font-bold text-lg text-sol-royal-blue"> Lire la suite </span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> <div class="resource-tile-new"> <a class="resource-link resource" target="_self" href="https://www.symphonyai.com/fr/resources/case-study/itsm/maruti-suzuki-symphonyai/"> </a> <div class="resource-thumbnail lg:ml-[-1px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/2023/09/case-study-A_Leading_Automobile_Manufacturer_Puts_Its_Productivity_In_Top_Gear_With_SymphonyAI_Summit.jpg" alt="vignette" /> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-white"> <i style="background-color: #a933fb"></i> Informatique d'entreprise </span> </div> </div> <div class="content-wrapper"> <div class="top-content"> <span class="type text-sm uppercase"> Case study </span> <span class="resource-title text-5"> Maruti Suzuki puts its productivity in top gear with SymphonyAI </span> </div> <div class="bottom-content"> <div class="flex items-center justify-start gap-[5px]"> <span class="font-bold text-lg text-sol-royal-blue"> Lire la suite </span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> <div class="resource-tile-new"> <a class="resource-link resource" target="_self" href="https://www.symphonyai.com/fr/resources/case-study/itsm/hgs-a-global-leader-in-business-process-management-counts-on-summitai-for-optimization-of-their-resources/"> </a> <div class="resource-thumbnail lg:ml-[-1px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/2023/09/400x400-2.jpg" alt="vignette" /> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-white"> <i style="background-color: #a933fb"></i> Informatique d'entreprise </span> </div> </div> <div class="content-wrapper"> <div class="top-content"> <span class="type text-sm uppercase"> Case study </span> <span class="resource-title text-5"> Global leader HGS counts on SymphonyAI ITSM for resource optimization </span> </div> <div class="bottom-content"> <div class="flex items-center justify-start gap-[5px]"> <span class="font-bold text-lg text-sol-royal-blue"> Lire la suite </span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> <div class="resource-tile-new"> <a class="resource-link resource" target="_self" href="https://www.symphonyai.com/fr/resources/webinar/itsm/building-the-leading-generative-and-predictive-enterprise-ai-company/"> </a> <div class="resource-thumbnail lg:ml-[-1px]"> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/2024-07-24-13_52_34-Webinar_-Building-the-leading-generative-and-predictive-enterprise-AI-company-.png" alt="vignette" /> <div class="heading-link labels-group"> <span class="font-bold text-lg !text-sol-white"> <i style="background-color: #a933fb"></i> Informatique d'entreprise </span> </div> </div> <div class="content-wrapper"> <div class="top-content"> <span class="type text-sm uppercase"> Webinaire </span> <span class="resource-title text-5"> Construire le leader de l'IA générative et prédictive en entreprise </span> </div> <div class="bottom-content"> <div class="flex items-center justify-start gap-[5px]"> <span class="font-bold text-lg text-sol-royal-blue"> Lire la suite </span> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewbox="0 0 24 24" fill="none"> <path d="M9 6L15 12L9 18" stroke="#0074E8" stroke-width="2"/> </svg> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="section block_FR002 bg-transparent bg-transparent"> <div class="container"> <ul class="block-grid has-title"> <li class="block-item item-title"> <div class="block-caption"> <h4 class="heading-2 block heading !mb-[48px] lg:pr-[20px]"> Dernières nouvelles </h4> <div> <p> <a href="https://www.symphonyai.com/fr/itsm/news/" class="husl-btn btn-primary btn-mobile-full" title="Voir tous" > <span>Voir tous</span> </a> </p> </div> </div> </li> <li class="block-item"> <a href="https://www.cio.com/article/194067/7-ways-to-effectively-ensure-it-business-alignment.html" target="_blank" title="11 ways to ensure IT-business alignment"> <div class="resource-label text-tags"> <span> Couverture </span> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/cio-logo.png"> </div> <div class="resource-caption lg:mt-[40px]"> <h4 class="heading !mb-0">11 ways to ensure IT-business alignment</h4> </div> <div class="resource-bottom date">11.19.2024</div> </a> </li> <li class="block-item"> <a href="https://www.symphonyai.com/fr/news/itsm/2024-gartner-magic-quadrant-ai-applications-it-service-management/" target="_self" title="SymphonyAI Recognized in 2024 Gartner® Magic Quadrant™ for AI Applications in IT Service Management"> <div class="resource-label text-tags"> <span> Communiqué de presse </span> </div> <div class="resource-caption lg:mt-[40px]"> <h4 class="heading !mb-0">SymphonyAI Recognized in 2024 Gartner® Magic Quadrant™ for AI Applications in IT Service Management</h4> </div> <div class="resource-bottom date">10.23.2024</div> </a> </li> <li class="block-item"> <a href="https://www.symphonyai.com/fr/news/itsm/summit-it-service-management-al-futtaim-group/" target="_self" title="SymphonyAI IT Service Management and Asset Management Implemented by Al-Futtaim Group to Accelerate Digital Transformation and Customize Enterprise Service"> <div class="resource-label text-tags"> <span> Communiqué de presse </span> </div> <div class="resource-caption lg:mt-[40px]"> <h4 class="heading !mb-0">SymphonyAI IT Service Management and Asset Management Implemented by Al-Futtaim Group to Accelerate Digital Transformation and Customize Enterprise Service</h4> </div> <div class="resource-bottom date">09.30.2024</div> </a> </li> <li class="block-item"> <a href="https://www.zawya.com/en/press-release/companies-news/gbs-and-symphonyai-join-forces-at-idc-summit-2024-hrkabmo8" target="_blank" title="GBS and SymphonyAI join forces at IDC Summit 2024"> <div class="resource-label text-tags"> <span> Couverture </span> <img decoding="async" src="https://www.symphonyai.com/wp-content/uploads/zawya-logo.png"> </div> <div class="resource-caption lg:mt-[40px]"> <h4 class="heading !mb-0">GBS and SymphonyAI join forces at IDC Summit 2024</h4> </div> <div class="resource-bottom date">09.24.2024</div> </a> </li> </ul> </div> </section> </main> <footer class="symphonyai-footer p-[20px] font-sans relative z-[88] dark"> <div class="bg-sol-charcoal rounded-[32px] desktop:pt-[80px] pt-[64px] desktop:pb-[48px] pb-[40px] w-full"> <div class="container"> <div class="lg:grid lg:grid-cols-6 block desktop:gap-[24px] gap-[12px] desktop:mb-[24px]"> <div class="desktop:pr-[12px] md:col-span-1"> <div class="desktop:max-w-[315px] min-[992px]:max-w-[265px] max-w-max min-[992px]:mb-0 mb-[32px]"> <img class="w-auto md:h-[50px] h-[40px] desktop:mb-[25px] mb-[20px]" src="https://www.symphonyai.com/wp-content/uploads/symphonyai-white-logo.svg" alt=""> <h3 class="font-sans tracking-normal text-sol-white mb-[16px]">L'IA SaaS pour l'avenir des entreprises</h3> </div> </div> <div class="md:col-span-1 mb-[48px]"> <div id="navbar-footer" class="menu-footer-column-5-container"><ul id="symphonyai-footer-menu-col-5" class="menu"><li id="menu-item-63167" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-63167"><a href="https://www.symphonyai.com/fr/products/">Produits</a></li> </ul></div> </div> <div class="md:col-span-4"> <div class="sitemap-footer"> <div class="mb-[48px]"> <div id="navbar-footer" class="menu-footer-column-4-container"><ul id="symphonyai-footer-menu-col-1" class="menu"><li id="menu-item-38624" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-38624"><a href="https://www.symphonyai.com/fr/industries/">Industries</a> <ul class="sub-menu"> <li id="menu-item-62995" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-62995"><a href="https://www.symphonyai.com/fr/industries/">Vue d'ensemble</a></li> <li id="menu-item-38625" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38625"><a href="https://www.symphonyai.com/fr/retail-cpg/">Commerce de détail / CPG</a></li> <li id="menu-item-38626" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38626"><a href="https://www.symphonyai.com/fr/financial-services/">Services financiers</a></li> <li id="menu-item-62243" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-62243"><a href="https://www.symphonyai.com/fr/trading-investing">Négocier et investir</a></li> <li id="menu-item-38627" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38627"><a href="https://www.symphonyai.com/fr/industrial/">Industriel</a></li> <li id="menu-item-38628" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38628"><a href="https://www.symphonyai.com/fr/media/">Les médias</a></li> <li id="menu-item-38629" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38629"><a href="https://www.symphonyai.com/fr/itsm/">Informatique d'entreprise</a></li> </ul> </li> </ul></div> </div> <div class="mb-[48px] md:pl-[6px]"> <div id="navbar-footer" class="menu-footer-column-2-container"><ul id="symphonyai-footer-menu-col-2" class="menu"><li id="menu-item-52911" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-52911"><a href="https://www.symphonyai.com/fr/ai-strategy/">Stratégie en matière d'IA</a> <ul class="sub-menu"> <li id="menu-item-62996" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-62996"><a href="https://www.symphonyai.com/fr/ai-strategy/">Vue d'ensemble</a></li> <li id="menu-item-38619" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-38619"><a href="https://www.symphonyai.com/fr/ai-strategy/ai-platform/">Eureka AI platform</a></li> <li id="menu-item-38621" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38621"><a href="https://www.symphonyai.com/fr/ai/generative-ai/">IA générative</a></li> <li id="menu-item-38622" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38622"><a href="https://www.symphonyai.com/fr/ai/predictive-ai/">L'IA prédictive</a></li> </ul> </li> </ul></div> </div> <div class="mb-[48px] md:pl-[12px]"> <div id="navbar-footer" class="menu-footer-column-3-container"><ul id="symphonyai-footer-menu-col-3" class="menu"><li id="menu-item-48402" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-48402"><a href="/fr/resources">Ressources</a> <ul class="sub-menu"> <li id="menu-item-62997" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-62997"><a href="https://www.symphonyai.com/fr/resources/">Toutes les ressources</a></li> <li id="menu-item-38631" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38631"><a href="https://www.symphonyai.com/fr/resources/?_sft_types=analyst-report">Rapports d'analystes</a></li> <li id="menu-item-38632" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38632"><a href="https://www.symphonyai.com/fr/resources/?_sft_types=blog">Blog</a></li> <li id="menu-item-49576" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-49576"><a href="https://www.symphonyai.com/fr/resources/?_sft_types=byline">Bylines</a></li> <li id="menu-item-38633" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38633"><a href="https://www.symphonyai.com/fr/resources/?_sft_types=case-study">Études de cas</a></li> <li id="menu-item-49581" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-49581"><a href="https://www.symphonyai.com/fr/resources/?_sft_types=data-sheet">Fiches techniques</a></li> <li id="menu-item-64994" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-64994"><a href="https://www.symphonyai.com/fr/glossary/">Glossaire</a></li> <li id="menu-item-49580" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-49580"><a href="https://www.symphonyai.com/fr/resources/?_sft_types=podcast">Podcasts</a></li> <li id="menu-item-38635" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38635"><a href="https://www.symphonyai.com/fr/resources/?_sft_types=video">Vidéos</a></li> <li id="menu-item-38634" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38634"><a href="https://www.symphonyai.com/fr/resources/?_sft_types=on-demand-webinar">Webinaires</a></li> <li id="menu-item-38636" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38636"><a href="https://www.symphonyai.com/fr/resources/?_sft_types=white-paper">Livres blancs</a></li> </ul> </li> </ul></div> </div> <div class="md:mb-[48px] mb-[94px] md:pl-[18px]"> <div id="navbar-footer" class="menu-footer-column-4-container"><ul id="symphonyai-footer-menu-col-4" class="menu"><li id="menu-item-38637" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-38637"><a href="https://www.symphonyai.com/fr/about">Entreprise</a> <ul class="sub-menu"> <li id="menu-item-38638" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38638"><a href="https://www.symphonyai.com/fr/about">A propos de nous</a></li> <li id="menu-item-62244" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-62244"><a href="https://www.symphonyai.com/fr/whats-new/">Nouveautés</a></li> <li id="menu-item-49617" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-49617"><a href="https://www.symphonyai.com/fr/news/">Salle de presse</a></li> <li id="menu-item-38641" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38641"><a href="/fr/events">Evénements</a></li> <li id="menu-item-64992" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-64992"><a href="https://www.symphonyai.com/fr/customers/">Clients</a></li> <li id="menu-item-64993" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-64993"><a href="https://www.symphonyai.com/fr/industry-recognition/">Reconnaissance</a></li> <li id="menu-item-38642" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38642"><a href="https://www.symphonyai.com/fr/partners">Partenaires</a></li> <li id="menu-item-38639" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38639"><a href="https://www.symphonyai.com/fr/about/leadership">Leadership</a></li> <li id="menu-item-38643" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38643"><a href="https://www.symphonyai.com/fr/careers">Carrières</a></li> <li id="menu-item-38644" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-38644"><a href="https://www.symphonyai.com/fr/contact-us">Contactez nous</a></li> </ul> </li> </ul></div> </div> </div> </div> </div> <script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/embed/v2.js"></script> <script src="//cdn.jsdelivr.net/npm/alpinejs@3.x.x/dist/cdn.min.js" defer></script> <div x-data="{ industry: 'Enterprise IT - ITSM/ITAM', isTwoCol: '', layout: 'horizontal', position: 'footer' }" class="block-subscribe__horizontal bg-transparent lg:mb-[120px] lg:max-w-[645px]"> <div class="gform_heading" :class="layout == 'horizontal' ? isTwoCol ? industry == '' ? 'lg:max-w-[60%] lg:pr-[80px]' : 'lg:max-w-[40%]' : 'lg:max-w-[40%]' : ''"> <h5 class="gform_title dark:text-sol-white text-sol-charcoal mb-[20px]">Subscribe now</h5> </div> <div class="flex items-center gap-[10px]" :class="industry == '' ? position != 'footer' && layout != 'stacked' ? 'justify-end lg:max-w-[40%] w-full' : 'w-full' : ''"> <div class="flex items-center gap-[10px] w-full lg:flex-row flex-col"> <div class="dd gform_wrapper !px-0 lg:max-w-[200px]" :class="layout == 'horizontal' ? isTwoCol ? industry == '' ? 'w-full' : 'lg:w-1/2 w-full' : 'w-full' : 'w-full'">  <div class="gform-body gform_body w-full"> <div class="ginput_container ginput_container_select"> <select x-model="industry" name="input_1" id="input_7_1" class="large gfield_select"> <option value="" class="gf_placeholder">Choose an industry</option> <option value="Retail / CPG">Commerce de détail / CPG</option> <option value="Financial Services">Services financiers</option> <option value="Industrial">Industriel</option> <option value="Media">Les médias</option> <option value="Enterprise IT" selected>Informatique d'entreprise</option> </select> </div> </div> </div> <div x-show="industry != '' && industry == 'Retail / CPG'" :class="layout === 'stacked' ? 'w-full [&_div]:w-full [&_input]:!w-full [&_form]:flex-col' : 'w-full [&_div]:w-full [&_input]:!w-full'"> <script> hbspt.forms.create({ region: "na1", portalId: "4544242", formId: "9d3bc7c8-ca76-43f3-831a-56f94a8e086f", onFormSubmit: function($form) { jQuery('.dd.gform_wrapper').hide(); } }); </script> </div> <div x-show="industry != '' && industry == 'Financial Services'" :class="layout === 'stacked' ? 'w-full [&_div]:w-full [&_input]:!w-full [&_form]:flex-col' : 'w-full [&_div]:w-full [&_input]:!w-full'"> <script> hbspt.forms.create({ region: "na1", portalId: "22739080", formId: "a16f039a-2c27-416a-ad43-30dfc790c9f0", onFormSubmit: function($form) { jQuery('.dd.gform_wrapper').hide(); } }); </script> </div> <div x-show="industry != '' && industry == 'Industrial'" :class="layout === 'stacked' ? 'w-full [&_div]:w-full [&_input]:!w-full [&_form]:flex-col' : 'w-full [&_div]:w-full [&_input]:!w-full'"> <script> hbspt.forms.create({ region: "na1", portalId: "2910746", formId: "7d27750a-2709-4e7a-bcaa-0087fab76335", onFormSubmit: function($form) { jQuery('.dd.gform_wrapper').hide(); } }); </script> </div> <div x-show="industry != '' && industry == 'Media'" :class="layout === 'stacked' ? 'w-full [&_div]:w-full [&_input]:!w-full [&_form]:flex-col' : 'w-full [&_div]:w-full [&_input]:!w-full'"> <script> hbspt.forms.create({ region: "na1", portalId: "8682958", formId: "c057f711-4dd7-4959-8bd6-38f09074be6c", onFormSubmit: function($form) { jQuery('.dd.gform_wrapper').hide(); } }); </script> </div> <div x-show="industry != '' && industry == 'Enterprise IT'" :class="layout === 'stacked' ? 'w-full [&_div]:w-full [&_input]:!w-full [&_form]:flex-col' : 'w-full [&_div]:w-full [&_input]:!w-full'"> <script> hbspt.forms.create({ region: "na1", portalId: "21750060", formId: "39292cc8-bbd0-4782-8cc8-380d3479e74d", onFormSubmit: function($form) { jQuery('.dd.gform_wrapper').hide(); } }); </script> </div> </div> </div> </div> <div class="grid md:grid-cols-6"> <div class="md:col-span-2"> <ul class="flex gap-[30px] list-none md:m-0 p-0 items-center mb-[25px]"> <li> <a class="duration-200 ease-in-out" href="https://www.linkedin.com/company/symphonyai/" target="_blank" aria-label="LinkedIn"> <svg class="w-[29px] h-[29px]" role="img" width="36" height="36" viewbox="0 0 36 36" fill="none" xmlns="http://www.w3.org/2000/svg"> <title>Icône Svg</title> <path class="duration-200 ease-in-out hover:fill-sol-royal-blue" fill-rule="evenodd" clip-rule="evenodd" d="M31 35.999C33.762 35.999 36 33.761 36 30.999V4.99902C36 2.23702 33.762 -0.000976562 31 -0.000976562H5C2.239 -0.000976562 0 2.23702 0 4.99902V30.999C0 33.761 2.239 35.999 5 35.999H31ZM10.9992 12.9984H5.99916V29.9984H10.9992V12.9984ZM8.45616 10.9984H8.48416C10.0342 10.9984 10.9992 9.88544 10.9992 8.49744C10.9712 7.07844 10.0342 5.99844 8.51316 5.99844C6.99416 5.99844 5.99916 7.07844 5.99916 8.49744C5.99916 9.88644 6.96416 10.9984 8.45616 10.9984ZM24.9992 29.9984H29.9992L29.9982 20.2724C29.9982 15.2484 27.3152 12.9984 23.7372 12.9984C20.8492 12.9984 19.7202 14.4984 18.9992 15.6144V12.9984H13.9992V29.9984H18.9992V20.9984C18.9992 20.915 18.9979 20.8176 18.9966 20.7117C18.9899 20.1971 18.9807 19.4817 19.1002 19.1914C19.4942 18.2134 20.3062 17.2014 21.8072 17.2014C23.7742 17.2014 24.9992 18.7014 24.9992 20.8994V29.9984Z" fill="white" /> </svg> </a> </li> <li> <a class="duration-200 ease-in-out" href="https://www.youtube.com/@SymphonyAI" "footer-youtube"target ="_blank"> <svg class="w-[29px] h-[29px]" role="img" width="40" height="30" viewbox="0 0 40 30" fill="none" xmlns="http://www.w3.org/2000/svg"> <title>Icône Svg</title> <path class="duration-200 ease-in-out hover:fill-sol-royal-blue" d="M38.8835 5.15527C38.5137 3.09351 36.7519 1.59204 34.7073 1.12329C31.6476 0.467773 25.9851 -0.000976562 19.8586 -0.000976562C13.7357 -0.000976562 7.9826 0.467773 4.91934 1.12329C2.87838 1.59204 1.11292 2.99829 0.743157 5.15527C0.369767 7.49902 0 10.7803 0 14.999C0 19.2178 0.369767 22.499 0.833787 24.8428C1.20718 26.9045 2.96901 28.406 5.00997 28.8748C8.25811 29.5303 13.8264 29.999 19.9529 29.999C26.0794 29.999 31.6476 29.5303 34.8958 28.8748C36.9367 28.406 38.6986 26.9998 39.072 24.8428C39.4417 22.499 39.9057 19.1226 40 14.999C39.8115 10.7803 39.3475 7.49902 38.8835 5.15527ZM14.8486 21.5615V8.43652L26.17 14.999L14.8486 21.5615Z" fill="white" /> </svg> </a> </li> <li class="glassdoor"> <a class="duration-200 ease-in-out" href="//www.glassdoor.com/Reviews/SymphonyAI-Reviews-E2376728.htm" target="_blank"> <svg class="w-[29px] h-[29px]" role="img" width="40" height="40" viewbox="0 0 40 40" fill="none" xmlns="http://www.w3.org/2000/svg"> <title>Icône Svg</title> <rect class="hover:fill-sol-royal-blue transition-colors duration-[.2s] ease-in-out" "bg"x ="0.25" y="0.25" width="39.5" height="39.5" rx="19.75" fill="white"></rect> <path class="duration-200 ease-in-out SvgLink__SvgLinkStyles__innerLogo" fill-rule="evenodd" clip-rule="evenodd" d="M20.8467 23.6872C20.8467 23.7539 20.9 23.8072 20.9667 23.8072H29.88C29.9467 23.8072 30 23.7539 30 23.6872V15.5406C30 13.5472 29.2867 11.9272 27.8467 10.7939C26.52 9.7539 24.5333 9.12723 21.88 9.00056C21.8133 8.9939 21.76 9.04723 21.76 9.1139V12.1872C21.76 12.2472 21.8067 12.2939 21.8667 12.3006C24.2 12.4539 25.9733 13.1472 25.9733 15.5806H20.9667C20.9 15.5806 20.8467 15.6339 20.8467 15.7006V23.6872ZM10 15.7006C10 15.6339 10.0533 15.5806 10.12 15.5806H19.0333C19.1 15.5806 19.1533 15.6339 19.1533 15.7006V23.8406C19.1533 25.8339 18.44 27.4539 17 28.5872C15.6733 29.6272 13.6867 30.2539 11.0333 30.3805C10.9667 30.3872 10.9133 30.3339 10.9133 30.2672V27.1939C10.9133 27.1339 10.96 27.0872 11.02 27.0805C13.3533 26.9272 15.1267 26.2339 15.1267 23.8005H10.12C10.0533 23.8005 10 23.7472 10 23.6805V15.7006Z" fill="black"></path> <rect class="SvgLink__SvgLinkStyles__border" x="0.25" y="0.25" width="39.5" height="39.5" rx="19.75" stroke="black" stroke-width="0.5"></rect> </svg> </a> </li> </ul> </div> <div class="md:col-span-4 menu__bottom"> <div class="text-paragraph text-sol-white md:!pl-[8px]"><p>En savoir plus sur <a href="https://saigroup.ai/" target="_blank" rel="noopener"><strong>SAIGroup</strong></a> et ses sociétés sœurs <strong><a href="https://www.concertai.com/" target="_blank" rel="noopener">ConcertAI</a></strong> et <strong><a href="https://rhythmx.ai/" target="_blank" rel="noopener">RhythmX AI</a></strong>.</p> </div> </div> </div> <hr class="border-sol-white desktop:my-[48px] my-[32px] mx-0 border-t border-x-0 border-b-0 border-opacity-[.45]"> <div class="grid md:grid-cols-6"> <div class="md:col-span-2"> <div class="text-paragraph text-sol-white text-[14px]">2024 SymphonyAI</div> </div> <div class="md:col-span-4"> <ul class="text-paragraph legal__links md:!pl-[8px]"> <li class="relative after:content-['/'] after:absolute desktop:after:right-[-36px] after:right-[-16px] after:text-[#ffffff70] last:after:hidden"> <a href="https://www.symphonyai.com/fr/privacy-policy/" class="no-underline text-sol-white font-sans opacity-[.7] hover:opacity-[1] text-[14px]"> Politique de confidentialité </a> </li> <li class="relative after:content-['/'] after:absolute desktop:after:right-[-36px] after:right-[-16px] after:text-[#ffffff70] last:after:hidden"> <a href="https://www.symphonyai.com/fr/security-trust/" class="no-underline text-sol-white font-sans opacity-[.7] hover:opacity-[1] text-[14px]"> Sécurité et confiance </a> </li> <li class="relative after:content-['/'] after:absolute desktop:after:right-[-36px] after:right-[-16px] after:text-[#ffffff70] last:after:hidden"> <a href="https://www.symphonyai.com/fr/terms-conditions/" class="no-underline text-sol-white font-sans opacity-[.7] hover:opacity-[1] text-[14px]"> Conditions générales d'utilisation </a> </li> <li class="relative after:content-['/'] after:absolute desktop:after:right-[-36px] after:right-[-16px] after:text-[#ffffff70] last:after:hidden"> <a href="https://www.symphonyai.com/fr/legal-information/" class="no-underline text-sol-white font-sans opacity-[.7] hover:opacity-[1] text-[14px]"> Informations juridiques </a> </li> </ul> </div> </div> </div> </div> </footer> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/jquery/ui/core.min.js?ver=1.13.3" id="jquery-ui-core-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-includes/js/jquery/ui/datepicker.min.js?ver=1.13.3" id="jquery-ui-datepicker-js"></script> <script type="text/javascript" id="jquery-ui-datepicker-js-after"> /* <![CDATA[ */ jQuery(function(jQuery){jQuery.datepicker.setDefaults({"closeText":"Close","currentText":"Today","monthNames":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthNamesShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"nextText":"Next","prevText":"Previous","dayNames":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"],"dayNamesShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"dayNamesMin":["S","M","T","W","T","F","S"],"dateFormat":"MM d, yy","firstDay":1,"isRTL":false});}); /* ]]> */ </script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/assets/build/all-vendors.js" id="all-vendors-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/assets/js/baunfire-anim.js?ver=3.19.1" id="baunfire-anim-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/assets/js/baunfire-navigation.js?ver=3.19.1" id="navigation-js-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/assets/js/baunfire-main.js?ver=3.19.1" id="main-extend-js-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/assets/build/gtb-sl002.js" id="gtb-sl002-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/assets/build/nylon.js?ver=3.19.1" id="nylon-core-js"></script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/assets/build/vendor.js?ver=3.19.1" id="nylon-vendor-js"></script> <script type="text/javascript" id="nylon-main-js-extra"> /* <![CDATA[ */ var theme = {"url":"https:\/\/www.symphonyai.com","ajaxurl":"https:\/\/www.symphonyai.com\/wp-admin\/admin-ajax.php"}; /* ]]> */ </script> <script type="text/javascript" src="https://www.symphonyai.com/wp-content/themes/symphonyai/assets/build/main.js?ver=3.19.1" id="nylon-main-js"></script> <script type="text/javascript" id="wpsp-script-frontend"></script>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KJDM6DDJ" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <aside data-wg-notranslate="" class="country-selector weglot-dropdown close_outside_click closed weglot-default wg-" tabindex="0" aria-expanded="false" aria-label="Language selected: French"><input id="wg6741fd158bc346.028223011732377877152" class="weglot_choice" type="checkbox" name="menu"/><label data-l="fr" tabindex="-1" for="wg6741fd158bc346.028223011732377877152" class="wgcurrent wg-li weglot-lang weglot-language flag-0 fr" data-code-language="fr" data-name-language="Français"><span class="wglanguage-name">Français</span></label><ul role="none"><li data-l="en" class="wg-li weglot-lang weglot-language flag-0 en" data-code-language="en" role="option"><a title="Language switcher : English" class="weglot-language-en" role="option" data-wg-notranslate="" href="https://www.symphonyai.com/itsm/service-automation/">English</a></li><li data-l="de" class="wg-li weglot-lang weglot-language flag-0 de" data-code-language="de" role="option"><a title="Language switcher : German" class="weglot-language-de" role="option" data-wg-notranslate="" href="https://www.symphonyai.com/de/itsm/service-automation/">Deutsch</a></li><li data-l="es" class="wg-li weglot-lang weglot-language flag-0 es" data-code-language="es" role="option"><a title="Language switcher : Spanish" class="weglot-language-es" role="option" data-wg-notranslate="" href="https://www.symphonyai.com/es/itsm/service-automation/">Español</a></li></ul></aside> </body> </html>

CINXE.COM

Automatisation des services - SymphonyAI