The Network of the Future: Service network update

<!DOCTYPE html>   <html lang="en" data-region="ea" data-version="1.0.9069.18344" >  <head> <title>The Network of the Future: Service network update | Maersk</title> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <meta http-equiv="content-language" content="en"> <meta name="description" content="Learn about the Gemini Cooperation’s Cape of Good Hope network, launching Feb 01, 2025, with 29 mainliner services and 28 shuttles." /> <meta name="robots" content="max-image-preview:large" /> <meta property="og:title" content="The Network of the Future: Service network update" /> <meta property="og:description" content="Learn about the Gemini Cooperation’s Cape of Good Hope network, launching Feb 01, 2025, with 29 mainliner services and 28 shuttles." /> <meta name="twitter:card" content="summary_large_image"> <link href="https://www.maersk.com/news/articles/2024/10/09/network-of-the-future-service-network-update" rel="canonical" /> <link href="https://www.maersk.com/news/articles/2024/10/09/network-of-the-future-service-network-update" hreflang="en" rel="alternate" /> <link href="https://www.maersk.com/news/articles/2024/10/09/network-of-the-future-service-network-update" hreflang="x-default" rel="alternate" /> <link rel="preconnect" href="https://assets.maerskline.com" /> <link rel="dns-prefetch" href="https://assets.maerskline.com" /> <link rel="shortcut icon" href="/Assets_sc9/Maersk/favicon.ico?v=1" type="image/x-icon">   <script type="text/javascript" src="https://www.maersk.com/static/1713e8ed3d74488d1796395f48d13b19892400114f7597" ></script><script>dataLayer = [{ 'lang': 'en' }];</script> <script>(function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? 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class="p-page__section__inner "> <div class="p-section__article__meta p-page__section__child" data-deep-link="NewsArticleHeader" data-r-name="News Article Header"> <a href="/news/category/advisories" class="p-section__article__meta__category p-section__article__meta__child"> Advisories </a> <h1 class="p-section__article__meta__title p-section__article__meta__child font--display-3">The Network of the Future: Service network update</h1> <div class="p-section__article__meta__date p-section__article__meta__child"> 9 October 2024 </div> <div class="p-section__article__meta__row p-section__article__meta__child"> <div class="tags p-section__article__meta__child"> <div class="tags__wrapper"> <div class="tags__scroll"> <div class="tags__tags"> <a href="/transportation-services/ocean-transport#RelatedNewsCarousel" class="tags__tag tags__tag--action"> Ocean Transport </a> <a href="/network-of-the-future" class="tags__tag tags__tag--action"> Network of the Future </a> <a href="/network-of-the-future" class="tags__tag tags__tag--action"> Gemini Cooperation </a> <a href="/news/tags/network-update" class="tags__tag tags__tag--action"> Network Update </a> <a href="/news/tags/routes" class="tags__tag tags__tag--action"> Routes </a> </div> </div> </div> </div> <div class="dropdown p-section__article__meta__share dropdown--right--tablet" data-toggle="dropdown"> <button class="dropdown__toggle dropdown__toggle--with--icon" type="button" id="dropdownMenuButton" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false"> <span class="dropdown__toggle__label"> Share </span> <div class="icon dropdown__toggle__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M15 3a2 2 0 1 0 0 4 2 2 0 0 0 0-4zm-3 2a3 3 0 1 1 .578 1.77L7.87 9.124a3 3 0 0 1 0 1.752l4.708 2.354a3 3 0 1 1-.448.894L7.422 11.77a3 3 0 1 1 0-3.54l4.708-2.354A2.999 2.999 0 0 1 12 5zM5 8a2 2 0 1 0 0 4 2 2 0 0 0 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data-deep-link="RichText" data-r-name="Rich Text" data-r-ds="Rich Text 1"> <p>Last month we reached out with an update on the Gemini Cooperation and the Network of the Future. We are now writing with further information about what network is expected to be phased in on February 01, 2025.</p> <p>After thorough consideration, and given the continued safety concerns in the Red Sea, Hapag-Lloyd AG (Hapag-Lloyd) and Maersk A/S (Maersk), an entity under A.P. Moller – Maersk, confirm that they expect to phase in their Cape of Good Hope network for the commencement of the Gemini Cooperation on 1 February 2025. As the situation remains highly dynamic, Hapag-Lloyd and Maersk will return to the Red Sea when it is safe to do so.</p> <p>The Gemini Cooperation’s ambition is to deliver industry-leading schedule reliability of above 90 percent once fully phased in, ensuring efficient and flexible services across the East-West trades. The Cape of Good Hope network will include 29 mainliner services supported by 28 intraregional shuttle services and will be operated by a fleet of around 340 vessels with a total capacity of 3.7m TEU.</p> <h3>From now until the commencement of the Gemini Cooperation</h3> <p>We will continue to update you with news of our new network. In the meantime, you can continue to find news and information on the Network of the Future on our webpage dedicated to it <a href="/network-of-the-future">here</a>.</p> <p>If you have any further questions about the new network and what it means for you and your business, please <a href="/contact">contact us</a> – our teams are ready to assist and guide you.</p> <p>For more information on the new network and services, plus answers to frequently asked questions, please see our dedicated page on <a href="https://www.maersk.com/news/articles/2024/01/17/maersk-and-hapag-lloyd-entering-into-an-operational-cooperation">Maersk.com</a>.</p> <p>As your trusted logistics partner, we look forward to embarking on this exciting new chapter together.</p> </div> </div> </div> </div> <div class="p-page__section theme--light p-page__section--content--wide" data-deep-link="FaqPreview" data-r-name="Faq Preview" data-r-ds="Faq Preview 1"> <div class="p-page__section__outer "> <div class="p-page__section__inner "> <div class="faq-preview"> <div class="faq-preview__header"> <div class="faq-preview__header-wrapper"> <h3 class="faq-preview__header-wrapper-title"> Frequently asked questions (FAQs) </h3> </div> <div class="faq-preview__header-wrapper"> <a href="/support/filter?tags=gemini-cooperation&tags=network-of-the-future" class="button button--tertiary button--small"> More FAQs </a> </div> </div> <div class="faq-preview-content"> <div class="p-section__accordion " data-toggle="accordion"> <a class="p-section__accordion__header " aria-controls="acc-content-526f5698be5e4e9d9f71acb9bcf32290" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div> What is the Gemini Cooperation? </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-526f5698be5e4e9d9f71acb9bcf32290"> <div class="rich-text p-page__section__child"> In January 2024, Hapag-Lloyd AG (Hapag-Lloyd) and Maersk A/S (Maersk) announced a new long-term operational collaboration under the name of Gemini – referred to as the “Gemini Cooperation”. The operational collaboration covers the Ocean freight network on East West trades and will come into effect on February 1st, 2025. </div> <div class="faq-preview__footer p-page__section__child"> <a href="/support/faqs/what-is-the-gemini-cooperation" class="button button--tertiary"> Read more </a> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-840879dff55f4079a45278db8dc65b2d" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div> What is being announced on 9 October that is new and an addition to what was shared in September 2024? </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-840879dff55f4079a45278db8dc65b2d"> <div class="rich-text p-page__section__child"> On 9 October, the two companies confirm that they expect to phase in the alternative Cape of Good Hope network for the commencement of the Gemini Cooperation in February 2025. </div> <div class="faq-preview__footer p-page__section__child"> <a href="/support/faqs/gemini-cooperation-october-announcement" class="button button--tertiary"> Read more </a> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-9850d1c95c654bad912bb770d41463ab" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div> Why do Maersk and Hapag-Lloyd expect to implement the Cape of Good Hope instead of the Suez network? </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-9850d1c95c654bad912bb770d41463ab"> <div class="rich-text p-page__section__child"> The decision to implement the Cape of Good Hope network has been taken after thorough consideration and is driven by ongoing safety concerns in the Red Sea region. Given the current geopolitical situation and the need to ensure the safety of our people, we determined that this route is the only viable option at this stage. </div> <div class="faq-preview__footer p-page__section__child"> <a href="/support/faqs/why-implement-the-cape-of-good-hope-instead-of-the-suez-network" class="button button--tertiary"> Read more </a> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-e4adc87d4fee461ebac17228e2810f7d" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div> Will Maersk return to a Trans Suez network? </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-e4adc87d4fee461ebac17228e2810f7d"> <div class="rich-text p-page__section__child"> The safety of our crews is always a top priority and guiding principle. We return to a Trans Suez network when it is safe to do so. </div> <div class="faq-preview__footer p-page__section__child"> <a href="/support/faqs/return-to-the-trans-suez-network" class="button button--tertiary"> Read more </a> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-09d8dcb4c9e64569abd7e61d19dfe3eb" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div> How and when will the phase-in occur, and when will it be complete? </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-09d8dcb4c9e64569abd7e61d19dfe3eb"> <div class="rich-text p-page__section__child"> The network will begin to be phased-in in February 2025. We do not anticipate any changes to how our customers engage with us for orders, documentation and invoice management (via Maersk.com) or customer support. </div> <div class="faq-preview__footer p-page__section__child"> <a href="/support/faqs/how-and-when-will-the-phase-in-occur" class="button button--tertiary"> Read more </a> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-8c134b5c97a64d94ad6a1c3345549192" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div> If the Cape Network is being phased in, when and how will a transition to the permanent Suez Network occur? </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-8c134b5c97a64d94ad6a1c3345549192"> <div class="rich-text p-page__section__child"> It is a big undertaking to shift from one network to the other, so this will only happen when safe to do so. We will ensure to inform you of the transition to the permanent Suez network when it becomes a reality. </div> <div class="faq-preview__footer p-page__section__child"> <a href="/support/faqs/cape-network-phased-in-transition-to-the-permanent-suez-network" class="button button--tertiary"> Read more </a> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-fcb6c4a1314d47e7aabea8e47ff988b1" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div> How long will it take to transition from a Cape Network to a Trans Suez Network? </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-fcb6c4a1314d47e7aabea8e47ff988b1"> <div class="rich-text p-page__section__child"> We will plan towards an orderly transition that will be executed as fast as circumstances allow. There are, however, many currently unknown factors that will need to be considered and it is therefore not possible to go into details at this point in time. </div> <div class="faq-preview__footer p-page__section__child"> <a href="/support/faqs/transition-from-a-cape-network-to-a-trans-suez-network" class="button button--tertiary"> Read more </a> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-0b09b797c54143af8f7ddb8fb0559988" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div> When do you expect to reach the 90% schedule reliability in the new Gemini cooperation? </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-0b09b797c54143af8f7ddb8fb0559988"> <div class="rich-text p-page__section__child"> We have set the ambitious target of delivering schedule reliability of above 90% once the network is fully phased in. </div> <div class="faq-preview__footer p-page__section__child"> <a href="/support/faqs/schedule-reliability-gemini-cooperation" class="button button--tertiary"> Read more </a> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-d0b48ccea23a4eeebb2bb2b882e4d3b2" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div> What is being done to improve the capabilities of the transshipment hubs? </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-d0b48ccea23a4eeebb2bb2b882e4d3b2"> <div class="rich-text p-page__section__child"> Our network will focus on high-performing hubs, many managed by Hapag-Lloyd/APM Terminals, enhancing productivity and agility to minimize disruption risks. </div> <div class="faq-preview__footer p-page__section__child"> <a href="/support/faqs/capabilities-of-the-transshipment-hubs" class="button button--tertiary"> Read more </a> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-85792ed2753e46899b5f866bd38e6e67" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div> How will reliability be improved? </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-85792ed2753e46899b5f866bd38e6e67"> <div class="rich-text p-page__section__child"> We aim for 90%+ schedule reliability with a modern fleet, fewer port calls, lean intra-regional shuttles, and optimized hubs, minimizing disruptions and boosting efficiency. </div> <div class="faq-preview__footer p-page__section__child"> <a href="/support/faqs/how-will-reliability-be-improved" class="button button--tertiary"> Read more </a> </div> </div> <a class="p-section__accordion__header " aria-controls="acc-content-64a1408071aa4848bf11526b4c03bd4d" aria-expanded="false"> <div class="icon p-section__accordion__header__icon" aria-hidden="true"><svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewbox="0 0 20 20"><path fill-rule="evenodd" d="M8.46 12.624L4.61 7.812l.78-.625L9.24 12h1.52l3.85-4.813.78.625-3.85 4.812a1 1 0 0 1-.78.376H9.24a1 1 0 0 1-.78-.376z" clip-rule="evenodd"></path></svg></div> How will this cooperation further accelerate your decarbonisation efforts as you mention? </a> <div class="p-section__accordion__content " aria-hidden="true" id="acc-content-64a1408071aa4848bf11526b4c03bd4d"> <div class="rich-text p-page__section__child"> Maersk (Net Zero 2040) and Hapag-Lloyd (Net Zero 2045) have the most ambitious decarbonisation targets in the industry, and they remain unchanged. However, the new network aims to provide a more fuel-efficient setup that will reduce the greenhouse emissions per transported container already in 2025 and both parties are committed to continue to drive further efficiency in the years to come. </div> <div class="faq-preview__footer p-page__section__child"> <a href="/support/faqs/gemini-cooperation-accelerate-decarbonisation-efforts" class="button button--tertiary"> Read more </a> </div> </div> <footer class="p-section__accordion__footer"></footer> </div> </div> <div class="faq-preview__header-wrapper--mobile"> <a href="/support/filter?tags=gemini-cooperation&tags=network-of-the-future" class="button button--tertiary button--small"> More FAQs </a> </div> </div> </div> </div> <script type="application/ld+json">{"mainEntity":[{"@type":"Question","name":"What is the Gemini Cooperation?","acceptedAnswer":{"@type":"Answer","text":"In January 2024, Hapag-Lloyd AG (Hapag-Lloyd) and Maersk A/S (Maersk) announced a new long-term operational collaboration under the name of Gemini – referred to as the “Gemini Cooperation”. The operational collaboration covers the Ocean freight network on East West trades and will come into effect on February 1st, 2025. "}},{"@type":"Question","name":"What is being announced on 9 October that is new and an addition to what was shared in September 2024?","acceptedAnswer":{"@type":"Answer","text":"On 9 October, the two companies confirm that they expect to phase in the alternative Cape of Good Hope network for the commencement of the Gemini Cooperation in February 2025."}},{"@type":"Question","name":"Why do Maersk and Hapag-Lloyd expect to implement the Cape of Good Hope instead of the Suez network?","acceptedAnswer":{"@type":"Answer","text":"The decision to implement the Cape of Good Hope network has been taken after thorough consideration and is driven by ongoing safety concerns in the Red Sea region. Given the current geopolitical situation and the need to ensure the safety of our people, we determined that this route is the only viable option at this stage."}},{"@type":"Question","name":"Will Maersk return to a Trans Suez network?","acceptedAnswer":{"@type":"Answer","text":"The safety of our crews is always a top priority and guiding principle. We return to a Trans Suez network when it is safe to do so."}},{"@type":"Question","name":"How and when will the phase-in occur, and when will it be complete?","acceptedAnswer":{"@type":"Answer","text":"The network will begin to be phased-in in February 2025. We do not anticipate any changes to how our customers engage with us for orders, documentation and invoice management (via Maersk.com) or customer support. "}},{"@type":"Question","name":"If the Cape Network is being phased in, when and how will a transition to the permanent Suez Network occur?","acceptedAnswer":{"@type":"Answer","text":"It is a big undertaking to shift from one network to the other, so this will only happen when safe to do so. We will ensure to inform you of the transition to the permanent Suez network when it becomes a reality. "}},{"@type":"Question","name":"How long will it take to transition from a Cape Network to a Trans Suez Network?","acceptedAnswer":{"@type":"Answer","text":"We will plan towards an orderly transition that will be executed as fast as circumstances allow. There are, however, many currently unknown factors that will need to be considered and it is therefore not possible to go into details at this point in time."}},{"@type":"Question","name":"When do you expect to reach the 90% schedule reliability in the new Gemini cooperation?","acceptedAnswer":{"@type":"Answer","text":"We have set the ambitious target of delivering schedule reliability of above 90% once the network is fully phased in."}},{"@type":"Question","name":"What is being done to improve the capabilities of the transshipment hubs?","acceptedAnswer":{"@type":"Answer","text":"Our network will focus on high-performing hubs, many managed by Hapag-Lloyd/APM Terminals, enhancing productivity and agility to minimize disruption risks."}},{"@type":"Question","name":"How will reliability be improved?","acceptedAnswer":{"@type":"Answer","text":"We aim for 90%+ schedule reliability with a modern fleet, fewer port calls, lean intra-regional shuttles, and optimized hubs, minimizing disruptions and boosting efficiency."}},{"@type":"Question","name":"How will this cooperation further accelerate your decarbonisation efforts as you mention?","acceptedAnswer":{"@type":"Answer","text":"Maersk (Net Zero 2040) and Hapag-Lloyd (Net Zero 2045) have the most ambitious decarbonisation targets in the industry, and they remain unchanged. However, the new network aims to provide a more fuel-efficient setup that will reduce the greenhouse emissions per transported container already in 2025 and both parties are committed to continue to drive further efficiency in the years to come."}}],"@context":"https://schema.org","@type":"FAQPage"}</script></div> <div class="p-page__section theme--light " data-deep-link="RelatedNewsCarousel" data-r-name="Related News Carousel"> <div class="p-page__section__outer"> <div class="p-page__section__inner "> <div class="p-section__related-articles "> <div class="p-section__related-articles__header"> <h2 class="font--display-2 p-section__related-articles__title"> Related articles </h2> <a href="/news/filter?matchAll=false&category=Advisories&tag=Ocean%20Transport,Network%20of%20the%20Future,Gemini%20Cooperation,Network%20Update,Routes" class="button p-section__news__more-news button--tertiary"> See all news </a> </div> <div class="p-section__related-articles__slides"> <div class="carousel 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