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TIME Cover Store - Returns

<!DOCTYPE html> <html> <head> <title>TIME Cover Store - Returns</title> <meta name="description" content="Create an RMA in order to return your order for a refund."> <link rel='stylesheet' type='text/css' href='/css/stylesheet.css?v=4b1653f153'> <link rel='stylesheet' type='text/css' href='/css/stylesheetWidescreen.css'> <script type='text/javascript' src='/js/globalScripts.js?v=4b1653f153'></script> <script type='text/javascript'> var httpobject = []; var requestcount = 0; function newHttpReq() { var newRequest = null; try { newRequest = new XMLHttpRequest(); } catch(trymicrosoft) { try { newRequest = new ActiveXObject("Msxml2.XMLHTTP"); } catch(othermicrosoft) { try { newRequest = new ActiveXObject("Microsoft.XMLHTTP"); } catch(failed) { newRequest = null; } } } return newRequest; } httpobject[-1] = newHttpReq(); if(!httpobject[-1]) { alert("Error Initializing XMLHttpRequest!"); } function submitform() { document.getElementById('submitdiv').innerHTML = "<img src='/assets/images/Searching.gif' style='float: left; padding-top: 10px;'>"; document.getElementById('rmaform').submit(); } </script> <style> </style> </head> <body> <div id='outerdiv'> <!-- Google Tag Manager --> <script type='text/javascript'> window.dataLayer = window.dataLayer || []; window.dataLayer.push({'visitorType': 'newVisitor'}); </script> <noscript><iframe src="//www.googletagmanager.com/ns.html?id=GTM-5SGSQS9" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= '//www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-5SGSQS9');</script> <!-- End Google Tag Manager --> <!-- Facebook Pixel Code --> <script> !function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod? n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0; t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window, document,'script','https://connect.facebook.net/en_US/fbevents.js'); fbq('init', '441940254299166'); fbq('track', "PageView");</script> <noscript><img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=441940254299166&ev=PageView&noscript=1" /></noscript> <!-- End Facebook Pixel Code --> <!-- Add custom styles here. --> <link rel='stylesheet' type='text/css' href='/artistwebsites/customfiles/time/css/stylesheetHeader.css?v=4b1653f153'> <div id='headerAnnouncementDiv' style='min-width: 100%; background-color: #283038;'> <div class='container' style='padding-top: 12px; padding-bottom: 12px; text-align: center;'> <p style='font-size: 10pt; font-family: cabin, oswald, arial; color: #CCCCCC; letter-spacing: 0.5px; word-spacing: 1px;'>Shop for officially licensed TIME covers as wall art, home decor, and apparel!</p> </div> </div> <header id='headerCustomContainerDiv'> <div class='container'> <div id='headerCustomDiv'> <!-- Three Lines --> <div id='navigationTopLinkThreeLinesSingleRow'> <a href='javascript: toggleMobileNavigationDiv();'> <div> &nbsp; </div> <div> &nbsp; </div> <div> &nbsp; </div> </a> </div> <div id='headerCustomLogoDiv'> <a href='https://timecoverstore.com'><img id='headerCustomLogoImage' src='/assets/images/whiteLabelWebsites/time/logoTime002.png' alt='TIME Cover Store' title='TIME Cover Store'><img id='headerCustomLogoImageSmall' src='/assets/images/whiteLabelWebsites/time/logoTime003.png' alt='TIME Cover Store' title='TIME Cover Store'></a> </div> <div id='headerCustomMainLinksContainer'> <a id='headerCustomNavigationShopLink' class='headerCustomNavigationLinks' data-showarrow='1' data-targetMenuId='menuShop' onmouseover="menuPreOpen2019(event);" onmouseout="mclosetime()" onkeydown="menuKeyPress(event);" ontouchstart="menuToggle2019(event);" href="/art">Best Sellers</a> <a id='headerCustomNavigationDiscoverLink' class='headerCustomNavigationLinks' onmouseover="mclose()" href="/collectiongroups">Collections</a> <a id='headerCustomNavigationBestSellersLink' class='headerCustomNavigationLinks' onmouseover="mclose()" href="/art?sort=recentlyadded">New Releases</a> <button type='button' onclick="toggleMobileNavigationDiv('search')"><img id='headerCustomNavigationSearchIcon' data-showarrow='1' src='/assets/images/LogoSearchMagnifyingGlass.png'></button> </div> <form id='headerCustomSearchForm' name='headerCustomSearchForm' class='' method='post' action='https://timecoverstore.com/shop'> <input type='hidden' class='searchType' name='searchType' value = "keywords"> <div id='headerCustomSearchTypeDiv' onclick="showsearchtypeoptionsheader('searchTypeOptionsHeader');" onkeydown="keyDownSearchTypeOptionsHeader('searchTypeOptionsHeader',event);" tabindex='0'> <div style='display: inline-block; padding-top: 0px;'> <p class='searchTypeName' style='float: none; display: inline-block; vertical-align: middle; padding-top: 8px; font-size: 8pt; font-family: montserratlight, arial; color: #666666; text-decoration: none;'>Keyword</p> <img src='/images/ArrowDownVTransparent.png' style='display: inline-block; vertical-align: middle; padding-left: 2px; padding-top: 10px; max-width: 11px; max-height: 8px;'> </div> </div> <input type='text' id='headerCustomSearchFormInput' name='searchtag' onfocus='customHeaderSearchFocus();' value="" placeholder='Search'> <a href='javascript: document.headerCustomSearchForm.submit();'><img id='headerCustomSearchFormImageMagnifyingGlass' src='/assets/images/LogoSearchMagnifyingGlass.png'></a> <div id='searchTypeOptionsHeader' class='searchTypeOptionsContainer' onMouseOut='hidesearchtypeoptionstimeheader();' style='position: absolute; top: -1px; left: -1px; width: 85px; z-index: 5000000; text-align: center; background-color: #FFFFFF; border: 1px solid #999999; display: none;'> <a href="javascript: selectSearchType('keywords','Keyword');" onmouseover='cancelclosetimersearchtypeoptionsheader();' style='float: left; width: 100%; height: 15px; padding-top: 8px; padding-bottom: 7px; font: 8pt arial; text-decoration: none;'>Keyword</a> <a href="javascript: selectSearchType('artistname','Artist');" onmouseover='cancelclosetimersearchtypeoptionsheader();' style='float: left; width: 100%; height: 15px; padding-top: 8px; padding-bottom: 7px; font: 8pt arial; text-decoration: none;'>Artist</a> <a href="javascript: selectSearchType('keywordsartistname','Key + Artist');" onmouseover='cancelclosetimersearchtypeoptionsheader();' style='float: left; width: 100%; height: 15px; padding-top: 8px; padding-bottom: 7px; font: 8pt arial; text-decoration: none;'>Keyword + Artist</a> <a href="javascript: selectSearchType('title','Title');" onmouseover='cancelclosetimersearchtypeoptionsheader();' style='float: left; width: 100%; height: 15px; padding-top: 8px; padding-bottom: 7px; font: 8pt arial; text-decoration: none;'>Title</a> <a href="javascript: selectSearchType('titleartistname','Title + Artist');" onmouseover='cancelclosetimersearchtypeoptionsheader();' style='float: left; width: 100%; height: 15px; padding-top: 8px; padding-bottom: 7px; font: 8pt arial; text-decoration: none;'>Title + Artist</a> </div> </form> <a id='headerCustomProfileLink' href='https://timecoverstore.com/logincollector.php' onmouseover="menuPreOpen2019(event);" onmouseout="mclosetime();" onkeydown="menuKeyPress(event);" ontouchstart="menuToggle2019(event);"><img id='headerCustomProfileImage' data-showarrow='1' data-targetMenuId='menuMember' src='/artistwebsites/customfiles/condenast/images/headerIconProfileBlack.png'></a> <div id='headerCustomShoppingCartDivNew'> <a href='https://timecoverstore.com/shoppingcart.html'><img src='/artistwebsites/customfiles/condenast/images/headerIconShoppingCartBlack.png' style='display: inline-block; max-width: 22px; max-height: 22px; margin-top: -3px; margin-right: 5px; border: none; vertical-align: middle;'></a> <a id='shoppingCartCounter' href='https://timecoverstore.com/shoppingcart.html' style='display: none; position: absolute; top: -8px; right: 0px; padding: 3px; padding-right: 6px; padding-left: 6px; border-radius: 2px; background-color: #445577; color: #FFFFFF; text-shadow: 1px 1px 2px #444444; text-align: center;'>0</a> </div> </div> </div> </header> <!-- This contains all of the dropdown menus. --> <nav id='headerCustomNavigationSingleRowMenuContainerDiv' aria-label='Main Navigation'> <div class='container'> <!-- Main Navigation Menu--> <div id='headerCustomNavigationSingleRowMenuDiv'> <!-- Hidden Up Arrow --> <img id='headerarrow' src='/assets/images/HeaderVerticalArrowAccentTransparent.png'> <!-- Dropdown Menu: Shop --> <div id='menuShop' class='headerCustomNavigationMenuDropdown headerCustomNavigationMenuDropdownOneLevelOnly' onmouseover='mcancelclosetime();' onmouseout='mclosetime();'> <div style='float: left; width: 100%; padding-top: 0px; text-align: justify;'> <div class='headernavigationmenutextdiv'> <div> <p><a href='https://timecoverstore.com/art'>Wall Art</a></p> </div> <ul class='headernavigationmenutextlist'> <li><a href='https://timecoverstore.com/shop/canvas+prints'>Canvas Prints</a></li> <li><a href='https://timecoverstore.com/shop/framed+prints'>Framed Prints</a></li> <li><a href='https://timecoverstore.com/shop/metal+prints'>Metal Prints</a></li> <li><a href='https://timecoverstore.com/shop/acrylic+prints'>Acrylic Prints</a></li> <li><a href='https://timecoverstore.com/shop/wood+prints'>Wood Prints</a></li> <li><a href='https://timecoverstore.com/shop/prints'>Art Prints</a></li> </ul> </div> <div style='display: inline-block; width: 100%;'> &nbsp; </div> </div> </div> <!-- Dropdown Menu: Sign In --> <div id='menuMember' class='headerCustomNavigationMenuDropdown headerCustomNavigationMenuDropdownOneLevelOnly' onmouseover='mcancelclosetime();' onmouseout='mclosetime();' style='left: auto; right: 0px; padding: 15px; width: 250px;'> <div class='headernavigationmenutextdiv' style='min-width: 100%; padding: 0px; margin-bottom: 0px;'> <ul class='headernavigationmenutextlist' style='padding-top: 0px;'> <li><a href='https://timecoverstore.com/logincollector.php'>Buyer</a></li> <li><a href='https://timecoverstore.com/loginadministrator.html'>Administrator</a></li> </ul> </div> </div> </div> </div> <!-- Mobile Navigation Menu: Dark Background (Absolution Positioning) --> <div id='mobileNavigationBackgroundDiv' onclick="toggleMobileNavigationDiv();"> &nbsp; </div> <!-- Mobile Navigation Menu (Absolution Positioning) --> <div id='mobileNavigationDiv'> <div id='mobileNavigationInnerDiv' style='margin-top: 10px;'> <div id='mobileNavigationMenuMain' class='mobileNavigationListContainer' style='display: inline-block;'> <div class='mobileNavigationBackDiv'> <button type='button' id='mobileNavigationButtonHome' class='mobileNavigationButtonBack' onclick="goToUrl('/');">Home</button> <button type='button' class='mobileNavigationButtonX' onclick='toggleMobileNavigationDiv();'>&#xe014;</button> </div> <form id='mobileNavigationSearchForm' class='' method='post' action='https://timecoverstore.com/shop'> <div id='mobileNavigationSearchTypeDiv' class='mobileNavigationElementContainer'> <a id='mobileNavigationSelectedSearchType' class='mobileNavigationHeader' href="javascript: toggleMobileNavigation('mobileNavigationSearchTypeDiv');"> <div class='mobileNavigationHeaderTextDiv'> <span class='mobileNavigationHeaderTitle'>Search Type</span> <span id='mobileNavigationSearchTypeName' class='mobileNavigationHeaderValue'>Keyword</span> </div> </a> <div class='mobileNavigationOptionsDiv'> <a id='mobileNavigationSearchType-keywords' class='mobileNavigationOption mobileNavigationOptionSelected' href="javascript: selectMobileNavigationSearchType('keywords');">Keyword</a> <a id='mobileNavigationSearchType-title' class='mobileNavigationOption' href="javascript: selectMobileNavigationSearchType('title');">Title</a> <a id='mobileNavigationSearchType-artistname' class='mobileNavigationOption' href="javascript: selectMobileNavigationSearchType('artistname');">Artist</a> <a id='mobileNavigationSearchType-titleartistname' class='mobileNavigationOption' href="javascript: selectMobileNavigationSearchType('titleartistname');">Title + Artist</a> <a id='mobileNavigationSearchType-keywordsartistname' class='mobileNavigationOption' href="javascript: selectMobileNavigationSearchType('keywordsartistname');">Keyword + Artist</a> </div> </div> <input type='hidden' id='mobileNavigationSearchType' name='searchType' value='keywords'> <div id='mobileNavigationCustomSearchInputContainerDiv'> <input type='textbox' id='mobileNavigationSearchInput' name='searchtag' onFocus="mobileNavigationSearchFocus();" value="" placeholder='Search'> <button type='button' id='mobileNavigationSearchMagnifyingGlassImageButton' onclick="document.getElementById('mobileNavigationSearchForm').submit();"><img id='mobileNavigationSearchMagnifyingGlassImage' src='/assets/images/LogoSearchMagnifyingGlass.png' alt='Search' title='Search'></button> </div> </form> <ul class='mobileNavigationMenuTopList'> <li><button type='button' class='mobileNavigationLinkRightArrow' onclick="showMobileMenu('mobileNavigationMenuShop');">Products</button></li> <li><button type='button' class='mobileNavigationLinkRightArrow' onclick="showMobileMenu('mobileNavigationMenuCollections');">Collections</button></li> <li style='border-bottom: 1px solid #CCCCCC;'><button type='button' class='mobileNavigationLinkRightArrow' onclick="showMobileMenu('mobileNavigationMenuAbout');">About</button></li> <li style='margin-top: 40px; border-top: 1px solid #CCCCCC;'><a href="https://timecoverstore.com/collectorcreateaccount.php">Join</a></li> <li style='border-bottom: 1px solid #CCCCCC;'><a href="https://timecoverstore.com/logincollector.php">Sign In</a></li> </ul> </div> <div id='mobileNavigationMenuShop' class='mobileNavigationListContainer'> <div class='mobileNavigationBackDiv'> <button type='button' class='mobileNavigationButtonBack' onclick="showMobileMenu('mobileNavigationMenuMain');">Back</button> <button type='button' class='mobileNavigationButtonX' onclick='toggleMobileNavigationDiv();'>&#xe014;</button> </div> <ul class='mobileNavigationMenuTopList'> <li> <a href="https://timecoverstore.com/shop/canvas+prints">Canvas Prints</a> </li> <li> <a href="https://timecoverstore.com/shop/framed+prints">Framed Prints</a> </li> <li> <a href="https://timecoverstore.com/shop/metal+prints">Metal Prints</a> </li> <li> <a href="https://timecoverstore.com/shop/acrylic+prints">Acrylic Prints</a> </li> <li> <a href="https://timecoverstore.com/shop/wood+prints">Wood Prints</a> </li> <li> <a href="https://timecoverstore.com/shop/art+prints">Art Prints</a> </li> </ul> </div> <div id='mobileNavigationMenuCollections' class='mobileNavigationListContainer'> <div class='mobileNavigationBackDiv'> <button type='button' class='mobileNavigationButtonBack' onclick="showMobileMenu('mobileNavigationMenuMain');">Back</button> <button type='button' class='mobileNavigationButtonX' onclick='toggleMobileNavigationDiv();'>&#xe014;</button> </div> <ul class='mobileNavigationMenuTopList'> <li> <a href="https://timecoverstore.com/collectiongroups">All Collections</a> </li> <li> <a href="https://timecoverstore.com/collections/time100+2020+honorees">TIME100 - 2020 Honorees</a> </li> <li> <a href="https://timecoverstore.com/collections/time100+previous+honorees">TIME100 - Previous Honorees</a> </li> <li> <a href="https://timecoverstore.com/collections/ruth+bader+ginsburg+1933+2020">Ruth Bader Ginsburg 1933-2020</a> </li> <li> <a href="https://timecoverstore.com/collections/time+100+women+of+the+year">TIME 100 Women of The Year</a> </li> <li> <a href="https://timecoverstore.com/collections/justice+and+equality">Justice and Equality</a> </li> <li> <a href="https://timecoverstore.com/collections/firsts+women+who+are+changing+the+world">FIRSTS - Women Who are Changing the World</a> </li> <li> <a href="https://timecoverstore.com/collections/sports">Sports</a> </li> <li> <a href="https://timecoverstore.com/collections/time+next+100">TIME NEXT 100</a> </li> <li> <a href="https://timecoverstore.com/collections/health">Health</a> </li> <li> <a href="https://timecoverstore.com/collections/music">Music</a> </li> <li> <a href="https://timecoverstore.com/collections/science+technology">Science & Technology</a> </li> <li> <a href="https://timecoverstore.com/collections/2020s">2020s</a> </li> <li> <a href="https://timecoverstore.com/collections/2010s">2010's</a> </li> <!-- <li> <button type='button' class='mobileNavigationLinkDownArrow' onclick="toggleMobileSubMenu('mobileNavigationSubMenuCollectionFilmTelevision');">Film & Television</button> <ul id='mobileNavigationSubMenuCollectionFilmTelevision' class='mobileNavigationMenuSubList'> <li><a href="https://timecoverstore.com/collectiongroups/film+television">All Film & Television</a></li> <li><a href="https://timecoverstore.com/collections/actors">Actors</a></li> <li><a href="https://timecoverstore.com/collections/directors">Directors</a></li> <li><a href="https://timecoverstore.com/collections/directors">Awards</a></li> <li><a href="https://timecoverstore.com/collections/golden+age+of+hollywood">Golden Age</a></li> </ul> </li> --> </ul> </div> <div id='mobileNavigationMenuCommunity' class='mobileNavigationListContainer'> <div class='mobileNavigationBackDiv'> <button type='button' class='mobileNavigationButtonBack' onclick="showMobileMenu('mobileNavigationMenuMain');">Back</button> <button type='button' class='mobileNavigationButtonX' onclick='toggleMobileNavigationDiv();'>&#xe014;</button> </div> <ul class='mobileNavigationMenuTopList'> <li><a href="https://fineartamerica.com/wall-art">Wall Art</a></li> <li><a href="https://fineartamerica.com/shop/wood+prints">Wood Prints</a></li> <li><a href="https://fineartamerica.com/shop/prints/abstract">Abstract Art Prints</a></li> <li><a href="https://pixels.com/shop/iphone+cases">iPhone Cases</a></li> <li><a href="https://famouspaintings.com">Famous Paintings</a></li> <li><a href="https://fineartamerica.com/shop/canvas+prints/claude+monet">Monet Canvas Prints</a></li> </ul> </div> <div id='mobileNavigationMenuLogin' class='mobileNavigationListContainer'> <div class='mobileNavigationBackDiv'> <button type='button' class='mobileNavigationButtonBack' onclick="showMobileMenu('mobileNavigationMenuMain');">Back</button> <button type='button' class='mobileNavigationButtonX' onclick='toggleMobileNavigationDiv();'>&#xe014;</button> </div> <ul class='mobileNavigationMenuTopList'> <li><a href="https://timecoverstore.com/loginartist.php">Artists</a></li> <li><a href="https://timecoverstore.com/logingallery.php">Galleries</a></li> <li><a href="https://timecoverstore.com/logincollector.php">Buyers</a></li> </ul> </div> <div id='mobileNavigationMenuAbout' class='mobileNavigationListContainer'> <div class='mobileNavigationBackDiv'> <button type='button' class='mobileNavigationButtonBack' onclick="showMobileMenu('mobileNavigationMenuMain');">Back</button> <button type='button' class='mobileNavigationButtonX' onclick='toggleMobileNavigationDiv();'>&#xe014;</button> </div> <ul class='mobileNavigationMenuTopList'> <li><a href="https://timecoverstore.com/artistwebsites/customfiles/time/about-time-magazine-store.html">About Us</a></li> <li><a href="https://timecoverstore.com/contactus.html">Contact Us</a></li> <li><a href="https://timecoverstore.com/moneybackguarantee.html">Satisfaction Guarantee</a></li> </ul> </div> </div> </div> </nav> <div id="maindiv" style="width: 920px; min-height: 750px; padding-top: 25px; padding-bottom: 25px; margin: auto; overflow: hidden;"> <h1 style='float: left; width: 100%; font: 20pt arial; padding-bottom: 10px; border-bottom: 2px solid #999999; font-weight: bold;'>Returns</h1> <div style='float: left; width: 100%; padding-top: 10px;'> <p style='float: left; width: 100%; font: 10pt arial;'>Returning an order is easy.&nbsp;&nbsp;&nbsp;Please enter your e-mail address and order number, below, so that we can look up your order for you.</p> <form id='rmaform' name='rmaform' style='float: left; width: 100%;' method='post' action='/validation/validatereturnsstep1.php'> <div style='float: left; width: 100%; padding-top: 40px;'> <div style='float: left; width: 330px; padding-left: 170px;'> <p style='float: left; width: 100%; padding-bottom: 5px; font: 14pt arial; font-weight: bold;'>E-Mail Address</p> <input type='textbox' id='email' name='email' style='float: left; width: 280px; font: 14pt arial; padding: 5px; border: 1px solid #999999; border-radius: 2px; box-shadow: 5px 5px 8px #AAAAAA;' value=""> <p style='float: left; width: 80%; padding-top: 10px; font: 9pt arial; color: #666666;'>Enter the e-mail address that you used when placing the order.</p> </div> <div style='float: left; width: 150px;'> <p style='float: left; width: 100%; padding-bottom: 5px; font: 14pt arial; font-weight: bold;'>Order #</p> <input type='textbox' id='orderid' name='orderid' style='float: left; width: 100px; font: 14pt arial; padding: 5px; border: 1px solid #999999; border-radius: 2px; box-shadow: 5px 5px 8px #AAAAAA;' value=""> <p style='float: left; width: 100%; padding-top: 10px; font: 9pt arial; color: #666666;'>(e.g. 124786)</p> </div> <div id='submitdiv' style='float: left; width: 150px; padding-top: 24px;'> <p style='float: left; padding-top: 5px; padding-right: 10px; font: 18pt arial;'><a href='javascript: submitform();' style='font: 18pt arial; font-weight: bold; color: #000080; text-shadow: 2px 2px 4px #BBBBBB;'>Next</a></p> <a href='javascript: submitform();'><img src='https://images.fineartamerica.com/public/assets/images/ArrowBlueRight.jpg' style='float: left; padding-top: 0px; border: none;'></a> </div> </div> </form> </div> </div> </div> </body> </html>

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