VHA National Center for Patient Safety Home

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Accordingly, NCPS guides the VHA and external stakeholders on policies and strategies to do the following:</p> <ul class="ncps-list-general"> <li>Measure and mitigate harm to the Veteran and those who support their care;</li> <li>Track utilization and address deficient patient admission and discharge practice;</li> <li>Model characteristics of a High Reliability Organization including promotion of clinical team training and a just and safe culture; and</li> <li>Evaluation of healthcare solutions, technology, and innovations from a patient safety and value-based perspective.</li> </ul> <p>Patient safety managers at VA medical centers and patient safety officers at 18 VISNs participate in the program.</p>  <h2>The following program offices report to NCPS:</h2> <dl> <dt>Optimizing Health Care Value Program (OHVP)</dt> <dd>performs independent assessments and analyses on healthcare solutions to include technology, programs, processes and services to ensure they are effective and meet the needs of the organization.</dd> <dt>Utilization Management (UM)</dt> <dd>provides vital tools to manage quality and resources. The program provides consultation services and evidence-based practices to ensure Veterans receive the right care, in the right setting, at the right time, for the right clinical reasons.</dd> </dl>   </div> </div> <div class="col-md-4"> <div class="fill"> <div id="rightContent"> <div id="tier4RightContent"> <div id="innerRightContent">  <div class="clear"></div> <div class="widget clearfix"> <div class="widget-title"><h4>Resources</h4></div> <ul> <li><a href="/media/factsheets.asp" title="About NCPS">About NCPS</a></li> <li><a href="/professionals/training/team.asp" title="Clinical Team Training ">Clinical Team Training </a></li> <li><a href="/professionals/onthejob/cognitive.asp" title="Cognitive Aids">Cognitive Aids</a></li> <li><a href="/professionals/onthejob/falls.asp" title="Falls Toolkit">Falls Toolkit</a></li> <li><a href="/professionals/onthejob/hfmea.asp" title="HFMEA">HFMEA</a></li> <li><a href="https://www.patientsafety.va.gov/veterans/medication.asp" title="Medication 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<div class="ftrcls"> <ul> <li><a href="https://www.va.gov/health/default.asp" >Veterans Health Administration</a></li> <li><a href="https://www.benefits.va.gov/benefits/" >Veterans Benefits Administration</a></li> <li><a href="https://www.cem.va.gov/" >National Cemetery Administration</a></li> </ul> </div> </div>  </div> </div> </div> <div id="sub-footer"> <p>U.S. Department of Veterans Affairs | 810 Vermont Avenue, NW Washington DC 20420</p> <p class="small-print">Last updated November 29, 2023</p> </div> </div> </div> <div id="modal-crisisline" class="va-overlay va-modal va-modal-large" role="alertdialog" > <div class="va-crisis-panel va-modal-inner va-rounded--all"> <h2 id="va-crisis-title" class="va-text-center va-uppercase">Get help from Veterans Crisis Line</h2> <div class="va-overlay-body va-crisis-panel-body"> <ul> <li><a href="tel:988" tabindex='0' id="va-crisis-primary"><i class="fas fa-phone icon-left" aria-hidden="true"></i> Call <strong>988 (Press 1)</strong></a></li> 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