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strong, .wrenchTypography-d1-0-2-298 > b { font-weight: 500; } .wrenchTypography-d2-0-2-402 { color: #333E48; margin: 0; padding: 0; font-size: 20px; box-sizing: border-box; text-align: left; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; line-height: 1.4; -webkit-font-smoothing: antialiased; } .wrenchTypography-d2-0-2-402 > strong, .wrenchTypography-d2-0-2-402 > b { font-weight: 500; } .wrenchTypography-d3-0-2-516 { color: #333E48; margin: 0; padding: 0; font-size: 20px; box-sizing: border-box; text-align: left; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; line-height: 1.4; -webkit-font-smoothing: antialiased; } .wrenchTypography-d3-0-2-516 > strong, .wrenchTypography-d3-0-2-516 > b { font-weight: 500; } .wrenchTypography-d4-0-2-560 { color: #333E48; margin: 0; padding: 0; font-size: 20px; box-sizing: border-box; text-align: left; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; line-height: 1.4; -webkit-font-smoothing: antialiased; } .wrenchTypography-d4-0-2-560 > strong, .wrenchTypography-d4-0-2-560 > b { font-weight: 500; } .wrenchFade-0-2-72 { } .smHelp-enter-0-2-73 { opacity: 0; } .smHelp-enterActive-0-2-74 { opacity: 1; } .smHelp-exit-0-2-75 { opacity: 1; } .smHelp-exitActive-0-2-76 { opacity: 0; } .smHelp-entering-0-2-77 { } .smHelp-entered-0-2-78 { } .smHelp-exiting-0-2-79 { } .smHelp-exited-0-2-80 { } .smHelp-unmounted-0-2-81 { } .smHelp-wrenchFade-d0-0-2-82 { } .smHelp-wrenchFade-d0-0-2-82.smHelp-entering-0-2-77, .smHelp-wrenchFade-d0-0-2-82.smHelp-exiting-0-2-79 { transition: opacity 100ms linear; } .smHelp-wrenchFade-d0-0-2-82.smHelp-enterActive-0-2-74 { transition: opacity 100ms linear; } .smHelp-wrenchFade-d0-0-2-82.smHelp-exitActive-0-2-76 { transition: opacity 100ms linear; } .smHelp-entering-d1-0-2-83 { } .smHelp-entered-d2-0-2-84 { } .smHelp-exiting-d3-0-2-85 { } .smHelp-exited-d4-0-2-86 { } .smHelp-unmounted-d5-0-2-87 { } .smHelp-wrenchFade-d6-0-2-102 { } .smHelp-wrenchFade-d6-0-2-102.smHelp-entering-0-2-77, .smHelp-wrenchFade-d6-0-2-102.smHelp-exiting-0-2-79 { transition: opacity 100ms linear; } .smHelp-wrenchFade-d6-0-2-102.smHelp-enterActive-0-2-74 { transition: opacity 100ms linear; } .smHelp-wrenchFade-d6-0-2-102.smHelp-exitActive-0-2-76 { transition: opacity 100ms linear; } .smHelp-entering-d7-0-2-103 { } .smHelp-entered-d8-0-2-104 { } .smHelp-exiting-d9-0-2-105 { } .smHelp-exited-d10-0-2-106 { } .smHelp-unmounted-d11-0-2-107 { } .wrenchListRow-0-2-214 { border-bottom: 1px solid #D0D2D3; } .wrenchListRow-0-2-214:last-child { border-bottom: none; } a.wrenchListRow-0-2-214 { color: #333E48; } a.wrenchListRow-0-2-214:hover, a.wrenchListRow-0-2-214:focus { text-decoration: none; } .wrenchListItem-0-2-215 { } .wrenchListAddon-0-2-216 { } .wrenchListAddonOnRight-0-2-217 { } .wrenchListAffordance-0-2-218 { } .wrenchListLabel-0-2-219 { } .wrenchPaneHide-0-2-220 { } .wrenchListItem-d0-0-2-221 { margin: 0; display: flex; padding: 0; position: relative; font-size: 16px; background: none; box-sizing: border-box; list-style: none; min-height: 48px; align-items: center; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; justify-content: space-between; -webkit-font-smoothing: antialiased; } a.wrenchListItem-d0-0-2-221 { text-decoration: none; } .wrenchListItem-d0-0-2-221:hover, .wrenchListItem-d0-0-2-221:focus, .wrenchListItem-d0-0-2-221:active { cursor: pointer; } [class^="wrenchList-"] .wrenchListItem-d0-0-2-221 { } [class^="wrenchList-"] .wrenchListItem-d0-0-2-221:before { } .wrenchListAddon-d1-0-2-222 { color: #333E48; display: flex; padding: 0 16px 0 24px; align-items: center; } .wrenchListAddonOnRight-d2-0-2-223 { color: #D0D2D3; padding-left: 0; padding-right: 32px; } .wrenchListAffordance-d3-0-2-224 { color: #6B787F; display: flex; padding: 0 32px 0 0; align-items: center; } .wrenchListAffordance-d3-0-2-224 > * { transition: transform 150ms cubic-bezier(.2, 0, .1, 1); } .wrenchListLabel-d4-0-2-225 { padding: 0 24px; flex-grow: 1; font-size: 14px; min-width: 0; line-height: 1.25; } a .wrenchListLabel-d4-0-2-225 { color: #333E48; } .wrenchPaneHide-d5-0-2-226 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; word-wrap: normal; white-space: nowrap; } .wrenchListItem-d6-0-2-288 { margin: 0; display: flex; padding: 0; position: relative; font-size: 16px; background: none; box-sizing: border-box; list-style: none; min-height: 48px; align-items: center; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; justify-content: space-between; -webkit-font-smoothing: antialiased; } a.wrenchListItem-d6-0-2-288 { text-decoration: none; } .wrenchListItem-d6-0-2-288:hover, .wrenchListItem-d6-0-2-288:focus, .wrenchListItem-d6-0-2-288:active { cursor: pointer; } [class^="wrenchList-"] .wrenchListItem-d6-0-2-288 { } [class^="wrenchList-"] .wrenchListItem-d6-0-2-288:before { } .wrenchListAddon-d7-0-2-289 { color: #333E48; display: flex; padding: 0 16px 0 24px; align-items: center; } .wrenchListAddonOnRight-d8-0-2-290 { color: #D0D2D3; padding-left: 0; padding-right: 32px; } .wrenchListAffordance-d9-0-2-291 { color: #6B787F; display: flex; padding: 0 32px 0 0; align-items: center; } .wrenchListAffordance-d9-0-2-291 > * { transition: transform 150ms cubic-bezier(.2, 0, .1, 1); } .wrenchListLabel-d10-0-2-292 { padding: 0 24px; flex-grow: 1; font-size: 14px; min-width: 0; line-height: 1.25; } a .wrenchListLabel-d10-0-2-292 { color: #333E48; } .wrenchPaneHide-d11-0-2-293 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; word-wrap: normal; white-space: nowrap; } .wrenchListItem-d12-0-2-392 { margin: 0; display: flex; padding: 0; position: relative; font-size: 16px; background: none; box-sizing: border-box; list-style: none; min-height: 48px; align-items: center; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; justify-content: space-between; -webkit-font-smoothing: antialiased; } a.wrenchListItem-d12-0-2-392 { text-decoration: none; } .wrenchListItem-d12-0-2-392:hover, .wrenchListItem-d12-0-2-392:focus, .wrenchListItem-d12-0-2-392:active { cursor: pointer; } [class^="wrenchList-"] .wrenchListItem-d12-0-2-392 { } [class^="wrenchList-"] .wrenchListItem-d12-0-2-392:before { } .wrenchListAddon-d13-0-2-393 { color: #333E48; display: flex; padding: 0 16px 0 24px; align-items: center; } .wrenchListAddonOnRight-d14-0-2-394 { color: #D0D2D3; padding-left: 0; padding-right: 32px; } .wrenchListAffordance-d15-0-2-395 { color: #6B787F; display: flex; padding: 0 32px 0 0; align-items: center; } .wrenchListAffordance-d15-0-2-395 > * { transition: transform 150ms cubic-bezier(.2, 0, .1, 1); } .wrenchListLabel-d16-0-2-396 { padding: 0 24px; flex-grow: 1; font-size: 14px; min-width: 0; line-height: 1.25; } a .wrenchListLabel-d16-0-2-396 { color: #333E48; } .wrenchPaneHide-d17-0-2-397 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; word-wrap: normal; white-space: nowrap; } .wrenchListItem-d18-0-2-506 { margin: 0; display: flex; padding: 0; position: relative; font-size: 16px; background: none; box-sizing: border-box; list-style: none; min-height: 48px; align-items: center; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; justify-content: space-between; -webkit-font-smoothing: antialiased; } a.wrenchListItem-d18-0-2-506 { text-decoration: none; } .wrenchListItem-d18-0-2-506:hover, .wrenchListItem-d18-0-2-506:focus, .wrenchListItem-d18-0-2-506:active { cursor: pointer; } [class^="wrenchList-"] .wrenchListItem-d18-0-2-506 { } [class^="wrenchList-"] .wrenchListItem-d18-0-2-506:before { } .wrenchListAddon-d19-0-2-507 { color: #333E48; display: flex; padding: 0 16px 0 24px; align-items: center; } .wrenchListAddonOnRight-d20-0-2-508 { color: #D0D2D3; padding-left: 0; padding-right: 32px; } .wrenchListAffordance-d21-0-2-509 { color: #6B787F; display: flex; padding: 0 32px 0 0; align-items: center; } .wrenchListAffordance-d21-0-2-509 > * { transition: transform 150ms cubic-bezier(.2, 0, .1, 1); } .wrenchListLabel-d22-0-2-510 { padding: 0 24px; flex-grow: 1; font-size: 14px; min-width: 0; line-height: 1.25; } a .wrenchListLabel-d22-0-2-510 { color: #333E48; } .wrenchPaneHide-d23-0-2-511 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; word-wrap: normal; white-space: nowrap; } .wrenchListItem-d24-0-2-550 { margin: 0; display: flex; padding: 0; position: relative; font-size: 16px; background: none; box-sizing: border-box; list-style: none; min-height: 48px; align-items: center; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; font-weight: 500; justify-content: space-between; -webkit-font-smoothing: antialiased; } a.wrenchListItem-d24-0-2-550 { text-decoration: none; } .wrenchListItem-d24-0-2-550:hover, .wrenchListItem-d24-0-2-550:focus, .wrenchListItem-d24-0-2-550:active { cursor: pointer; } [class^="wrenchList-"] .wrenchListItem-d24-0-2-550 { } [class^="wrenchList-"] .wrenchListItem-d24-0-2-550:before { } .wrenchListAddon-d25-0-2-551 { color: #333E48; display: flex; padding: 0 16px 0 24px; align-items: center; } .wrenchListAddonOnRight-d26-0-2-552 { color: #D0D2D3; padding-left: 0; padding-right: 32px; } .wrenchListAffordance-d27-0-2-553 { color: #6B787F; display: flex; padding: 0 32px 0 0; align-items: center; } .wrenchListAffordance-d27-0-2-553 > * { transition: transform 150ms cubic-bezier(.2, 0, .1, 1); } .wrenchListLabel-d28-0-2-554 { padding: 0 24px; flex-grow: 1; font-size: 14px; min-width: 0; line-height: 1.25; } a .wrenchListLabel-d28-0-2-554 { color: #333E48; } .wrenchPaneHide-d29-0-2-555 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; word-wrap: normal; white-space: nowrap; } .wrenchList-0-2-212 { } .wrenchList-d0-0-2-213 { margin: 0; display: block; padding: 0; box-sizing: border-box; list-style: none; } .wrenchMenuContainer-0-2-60 { } .wrenchMenu-0-2-61 { } .wrenchMenuBody-0-2-62 { } .wrenchMenuContainer-d0-0-2-63 { display: inline-block; outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-d1-0-2-64 { top: 100%; left: 0; color: #333E48; display: block; outline: none; z-index: 999; position: absolute; max-width: 300px; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d2-0-2-65 { display: flex; background: #FFFFFF; max-height: 400px; overflow-y: auto; flex-direction: column; } .wrenchMenuContainer-d3-0-2-90 { display: block; outline: none; position: relative; font-size: 16px; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; -webkit-font-smoothing: antialiased; } .wrenchMenu-d4-0-2-91 { color: #333E48; display: block; outline: none; z-index: 999; position: absolute; max-width: none; min-width: 175px; box-shadow: 0 2px 8px 0 rgba(0,0,0,0.14); text-align: left; white-space: noWrap; } .wrenchMenuBody-d5-0-2-92 { display: flex; background: #FFFFFF; max-height: 400px; overflow-y: auto; flex-direction: column; } .smHelp-hamburgerMenuButton-0-2-23 { cursor: pointer; margin-left: -16px; } .smHelp-hamburgerMenuButton-0-2-23 > button { color: #1E2124; } .smHelp-hamburgerMenuButtonAuth-0-2-24 > button { color: #FFFFFF; } .smHelp-headerContainer-0-2-25 { width: 100%; height: 48px; background-color: #00BF6F; }@media only screen and (min-width: 992px) { .smHelp-headerContainer-0-2-25 { padding-bottom: 0; }} .smHelp-mobileTabletHeaderHeight-0-2-26 { height: 96px; } .smHelp-headerContainerAuth-0-2-27 { color: #FFFFFF; background-color: #1E2124; } .smHelp-headerIcon-0-2-28 { margin-right: 12px; } .smHelp-homePageHeading-0-2-29 { margin-bottom: 16px; }@media only screen and (min-width: 992px) { .smHelp-homePageHeadingAndText-0-2-30 { margin-top: 64px; }} .smHelp-labelContent-0-2-31 { width: 140px; } .smHelp-loginButton-0-2-32 { border: 1px solid #1E2124; }@media only screen and (min-width: 992px) { .smHelp-logo-0-2-33 { justify-content: flex-start; } .smHelp-logo-0-2-33 svg { margin: 0 4px 0 0; }} .smHelp-menuTrigger-0-2-34 { color: #FFFFFF; cursor: pointer; } .smHelp-mobileMenuHeading-0-2-35 { margin-left: 8px; margin-bottom: 12px; } .smHelp-productText-0-2-36 { margin-left: 12px; } .smHelp-productTextError-0-2-37 { margin-left: 12px; margin-bottom: 32px; } .smHelp-searchInput-0-2-38 { width: 100%; padding-bottom: 0; background-color: #FFFFFF; } .smHelp-searchInputMedia-0-2-39 { padding: 0; }@media only screen and (min-width: 576px) { .smHelp-searchInputMedia-0-2-39 { padding: 0; }}@media only screen and (min-width: 992px) { .smHelp-searchInputMedia-0-2-39 { margin-bottom: 0; }} .smHelp-stickyHeader-0-2-40 { top: 0; z-index: 1; position: sticky; } .smHelp-pageClass-0-2-4 { min-height: 100vh; overflow-x: hidden; } .smHelp-productsAlignment-0-2-5 { margin-top: 24px; } .smHelp-articleHeading-0-2-6 { margin: 16px 0; } .smHelp-articleTitle-0-2-7 { margin: 0; } .smHelp-content-0-2-8 { margin-bottom: 32px; }@media only screen and (min-width: 992px) { .smHelp-articleBreadcrumb-0-2-9 { margin-top: 32px; }}@media only screen and (min-width: 0px) { .smHelp-articleBreadcrumb-0-2-9 { margin-top: 24px; }} .smHelp-articleWrapper-0-2-10 { padding-left: 16px; padding-right: 16px; }@media only screen and (min-width: 576px) { .smHelp-articleWrapper-0-2-10 { padding-left: 0; padding-right: 0; }} .smHelp-mainArticleContainer-0-2-11 { margin-bottom: 32px; }@media only screen and (min-width: 768px) { .smHelp-mainArticleContainer-0-2-11 { margin-left: 24px; margin-bottom: 24px; }} .smHelp-contactHeading-0-2-12 { margin-top: 16px; } .smHelp-searchContainer-0-2-13 { width: 100%; margin-top: 32px; margin-bottom: 80px; } .smHelp-searchContainer-0-2-13 > span { width: 100%; } .smHelp-searchContainer-0-2-13 > span div[role="menu"] { width: 100%; } .smHelp-searchContainer-0-2-13 > span div[role="menu"] em { font-style: normal; font-weight: 600; } .smHelp-searchHeroContainer-0-2-14 { position: relative; } .smHelp-searchDecorationIcon-0-2-15 { top: -32px; right: -32px; z-index: -1; position: absolute; } .smHelp-searchHeroWrapper-0-2-16 { position: relative; } .wrenchPane-0-2-234 { } .wrenchPaneBody-0-2-235 { } .wrenchPane-d0-0-2-236 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; font-size: 16px; word-wrap: normal; background: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; white-space: nowrap; -webkit-font-smoothing: antialiased; } .wrenchPaneBody-d1-0-2-237 { padding: 24px; } .wrenchPane-d2-0-2-300 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; font-size: 16px; word-wrap: normal; background: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; white-space: nowrap; -webkit-font-smoothing: antialiased; } .wrenchPaneBody-d3-0-2-301 { padding: 24px; } .wrenchPane-d4-0-2-404 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; font-size: 16px; word-wrap: normal; background: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; white-space: nowrap; -webkit-font-smoothing: antialiased; } .wrenchPaneBody-d5-0-2-405 { padding: 24px; } .wrenchPane-d6-0-2-518 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; font-size: 16px; word-wrap: normal; background: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; white-space: nowrap; -webkit-font-smoothing: antialiased; } .wrenchPaneBody-d7-0-2-519 { padding: 24px; } .wrenchPane-d8-0-2-562 { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0px; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; font-size: 16px; word-wrap: normal; background: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; white-space: nowrap; -webkit-font-smoothing: antialiased; } .wrenchPaneBody-d9-0-2-563 { padding: 24px; } .wrenchInput-0-2-100 { } .wrenchInput-d0-0-2-101 { color: #333E48; width: 100%; border: 1px solid #D0D2D3; height: 32px; margin: 0; outline: none; padding: 0 8px; font-size: 16px; appearance: none; box-shadow: none; box-sizing: border-box; list-style: none; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; line-height: 1.5; border-radius: 4px; background-color: #FFFFFF; -webkit-font-smoothing: antialiased; } .wrenchInput-d0-0-2-101:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; border-color: #6B787F; } .wrenchInput-d0-0-2-101:focus { transition: border-color 100ms; border-color: #333E48; } .smHelp-sitewideBanner-0-2-108 a { text-decoration: underline; } .wrenchInputGroup-0-2-93 { } .wrenchInputGroup-d0-0-2-94 { width: 100%; border: 1px solid #D0D2D3; display: inline-flex; background: #FFFFFF; align-items: center; border-color: #D0D2D3; border-radius: 4px; justify-content: space-between; } .wrenchInputGroup-d0-0-2-94:hover { box-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.14); transition: border-color 100ms box-shadow 100ms; border-color: #6B787F; } .wrenchInputGroup-d0-0-2-94 > input, .wrenchInputGroup-d0-0-2-94 > textarea { color: #333E48; width: 100%; border: none; flex-grow: 1; } .wrenchInputGroup-d0-0-2-94:empty { clip: rect(1px, 1px, 1px, 1px); width: 1px; border: 0; height: 1px; margin: -1px; padding: 0; overflow: hidden; position: absolute; } .wrenchInputGroup-d0-0-2-94 > input:hover, .wrenchInputGroup-d0-0-2-94 > textarea:hover { box-shadow: none; } .wrenchInputGroupAddon-0-2-95 { } .wrenchInputGroupAddon-d0-0-2-96 { display: flex; font-size: 16px; align-self: center; margin-top: 0; font-family: 'National 2', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans', 'Hiragino Kaku Gothic Pro', '游ゴシック', '游ゴシック体', YuGothic, 'Yu Gothic', 'ＭＳゴシック', 'MS Gothic', sans-serif; white-space: nowrap; margin-bottom: 0; -webkit-font-smoothing: antialiased; } .wrenchInputGroupAddon-d0-0-2-96 > svg { margin-top: 0; margin-bottom: 0; } .wrenchInputGroupAddon-d0-0-2-96:first-child { padding-left: 4px; } .wrenchInputGroupAddon-d0-0-2-96:last-child { padding-right: 4px; } .wrenchInputGroupAddon-d0-0-2-96:last-child > svg { margin-right: 8px; fill: #333E48; color: #333E48; } .wrenchInputGroupAddon-d0-0-2-96:first-child > svg { margin-left: 8px; fill: #333E48; color: #333E48; } .smHelp-accordionContainer-0-2-204 > ul { padding: 0; }@media print { .smHelp-accordionContainer-0-2-204 [class^="wrenchListAffordance"] { display: none; } .smHelp-accordionContainer-0-2-204 [class^="wrenchPane"] { clip: inherit; width: inherit; height: inherit; margin: inherit; overflow: inherit; position: inherit; white-space: inherit; } .smHelp-accordionContainer-0-2-204 > ul > li { border: 0 !important; } .smHelp-accordionContainer-0-2-204 > ul > li:last-child { margin-bottom: 192px; }} .smHelp-accordionContainer-0-2-204 > ul > li:first-child { border-bottom: 1px solid #D1D3D4; } .smHelp-legalCenter-0-2-205 [class^="wrenchPaneBody"] p:not(:last-child) { margin-bottom: 32px; }@media print { .smHelp-whitelabel-0-2-206 > ul li { border: 0 !important; }} .smHelp-breadcrumbs-0-2-163 { max-width: 1336px; margin-left: auto; margin-right: auto; padding-left: auto; margin-bottom: auto; } .smHelp-breadcrumbs-0-2-163 > div:not(:last-of-type) { display: none; }@media only screen and (min-width: 576px) { .smHelp-breadcrumbs-0-2-163 > div:not(:last-of-type) { display: flex; }} .smHelp-lastLinkText-0-2-164 { display: none; overflow: hidden; max-width: 40ch; white-space: nowrap; text-overflow: ellipsis; }@media only screen and (min-width: 576px) { .smHelp-lastLinkText-0-2-164 { display: block; }}@media only screen and (min-width: 1200px) { .smHelp-lastLinkText-0-2-164 { max-width: 100%; }} .smHelp-linksText-0-2-165 { white-space: nowrap; } .smHelp-showOnMobile-0-2-166 { display: inline; }@media only screen and (min-width: 576px) { .smHelp-showOnMobile-0-2-166 { display: none; }} .smHelp-showOnTabletsAndDesktops-0-2-167 { display: none; }@media only screen and (min-width: 576px) { .smHelp-showOnTabletsAndDesktops-0-2-167 { display: inline; }} .smHelp-categoriesHeaderGfpStyle-0-2-117 { margin-left: -16px; margin-right: -16px; background-color: #1E2124; } .smHelp-categoriesLaunchButtonStyle-0-2-118 > button { position: initial; } .smHelp-categoryActiveLinkTextStyle-0-2-119 { font-weight: 500; border-radius: 4px; background-color: #ECEDED; } .smHelp-categoryLinkTextStyle-0-2-120 { display: block; padding: 4px; } .smHelp-categoryLinkTextStyle-0-2-120:hover { border-radius: 4px; background-color: #ECEDED; } .smHelp-categoryListHeader-0-2-121 { padding-left: 4px; margin-bottom: 4px; } .smHelp-categoryAccordion-0-2-1 { border-top: 1px solid #D1D3D4; border-bottom: 1px solid #D1D3D4; margin-bottom: 64px; } .smHelp-categoryMetaDescription-0-2-2 { color: #73747A; margin-bottom: 24px; } .smHelp-linkTextStyle-0-2-3 { margin-top: 8px; }</style> <script> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'environment': "prod", }); window.dataLayer.push({"OnetrustActiveGroups":",C0001,"}); </script> <script> function OptanonWrapper() { } </script> </head> <body class="mds-locale--en-US"> <div id="root"><div class="smHelp-pageClass-0-2-4 wrenchBox-0-2-19 wrenchBox-d0-0-2-20 wrenchSpacing-0-2-17 wrenchSpacing-d0-0-2-18"><div class="wrenchBox-0-2-19 wrenchBox-d1-0-2-22 wrenchSpacing-0-2-17 wrenchSpacing-d1-0-2-21"><div class="smHelp-addFlex-0-2-41 smHelp-addFlex-d0-0-2-42 smHelp-headerContainer-0-2-25 "><div class="smHelp-mdsGridPlusContainer-0-2-45 smHelp-mdsGridPlusContainer-d5-0-2-47"><div class="smHelp-mdsGridPlus-0-2-46 smHelp-mdsGridPlus-d11-0-2-48 smHelp-addFlex-0-2-43 smHelp-addFlex-d0-0-2-44"><div class="smHelp-mdsGridPlusItem-0-2-51 smHelp-mdsGridPlusItem-d0-0-2-52 smHelp-addFlex-0-2-49 smHelp-addFlex-d0-0-2-50"><a class="smHelp-loginButton-0-2-32 smHelp-linkButton-0-2-53 smHelp-linkButton-d0-0-2-54" rel="" href="https://www.surveymonkey.com/login/?ep=https%3A%2F%2Fhelp.surveymonkey.com%2Fen%2Fgetfeedback%2Fsalesforce%2F">Log in</a></div><div class="smHelp-mdsGridPlusItem-0-2-51 smHelp-mdsGridPlusItem-d6-0-2-56 smHelp-addFlex-0-2-49 smHelp-addFlex-d1-0-2-55"><div class="smHelp-addFlex-0-2-41 smHelp-addFlex-d1-0-2-57 smHelp-logo-0-2-33"><a href="/en/"><svg class="" fill="#FFFFFF" height="22" viewBox="0 0 20 20" width="22"><path d="m13.2625.5625c-1.0375-.3625-2.15-.5625-3.3-.5625-.9125 0-1.7875.125-2.625.35-2.625.7125-5.2625 2.8625-5.9625 5.575-.3125 1.2125-.275 2.4625.35 3.5625.1125.2.25.4.3875.5875.1625.225.3375.425.5375.6125.2875.275.6.5125.9375.725 1.1875.7125 2.5875.925 3.9375.5875 1.625-.4 2.925-1.55 3.55-3.075h-2.7c-.1125 0-.2125-.1-.2125-.2125v-1.7875c0-.1125.1-.2125.2125-.2125h6.3875c.1125 0 .2125.1.2125.2125v6.75c0 .1125-.1.2125-.2125.2125h-1.7875c-.1125 0-.2125-.1-.2125-.2125v-3.1125c-.9875 1.7625-2.6625 3.075-4.6875 3.5875-.6125.15-1.225.225-1.825.225-1.325 0-2.6375-.3625-3.8-1.0625-.5-.3-.9625-.65-1.375-1.05-.05-.05-.1-.1-.15-.1625-.35-.35-.6625-.75-.925-1.1625.475 5.075 4.75 9.0625 9.9625 9.0625 5.525 0 10-4.475 10-10 0-4.3625-2.8-8.075-6.7-9.4375z" fill="#FFFFFF"></path></svg></a><div class="wrenchBox-0-2-19 wrenchBox-d2-0-2-59 wrenchSpacing-0-2-17 wrenchSpacing-d2-0-2-58"><span class="wrenchMenuContainer-0-2-60 wrenchMenuContainer-d0-0-2-63" tabindex="-1"><span class="smHelp-menuTrigger-0-2-34 wrenchBox-0-2-19 wrenchBox-d3-0-2-67 wrenchSpacing-0-2-17 wrenchSpacing-d3-0-2-66" aria-haspopup="menu" tabindex="0">GetFeedback<span class="wrenchBox-0-2-19 wrenchBox-d4-0-2-69 wrenchSpacing-0-2-17 wrenchSpacing-d4-0-2-68"><svg class="wrenchIcons-0-2-70 wrenchIcons-d0-0-2-71" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Open" role="img"><g><path d="M13.254 4c.19.001.38.088.526.26.267.316.29.81.073 1.158l-.073.1L8.53 11.74l-.084.086a.66.66 0 0 1-.901-.007l-.076-.08L2.22 5.523l-.073-.1a1.024 1.024 0 0 1 0-1.058l.073-.1.084-.085a.674.674 0 0 1 .446-.175V4h10.504z"></path></g></svg></span></span><div class="wrenchMenu-0-2-61 wrenchMenu-d1-0-2-64"></div></span></div></div></div><div class="smHelp-mdsGridPlusItem-0-2-51 smHelp-mdsGridPlusItem-d12-0-2-89 smHelp-addFlex-0-2-49 smHelp-addFlex-d2-0-2-88"><div class="smHelp-searchInput-0-2-38 smHelp-searchInputMedia-0-2-39"><div><span class="wrenchMenuContainer-0-2-60 wrenchMenuContainer-d3-0-2-90" tabindex="-1"><div class="wrenchInputGroup-0-2-93 wrenchInputGroup-d0-0-2-94" aria-haspopup="menu" tabindex="0"><div class="wrenchInputGroupAddon-0-2-95 wrenchInputGroupAddon-d0-0-2-96"><div class="wrenchBox-0-2-19 wrenchBox-d5-0-2-98 wrenchSpacing-0-2-17 wrenchSpacing-d5-0-2-97"><svg class="wrenchIcons-0-2-70 wrenchIcons-d1-0-2-99" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Search" role="img"><g><path d="M6.5 0C10.09 0 13 2.912 13 6.503a6.477 6.477 0 0 1-1.404 4.037l4.183 4.18a.75.75 0 0 1-1.06 1.061l-4.183-4.18A6.502 6.502 0 0 1 0 6.503 6.502 6.502 0 0 1 6.5 0zm0 1.5c-2.761 0-5 2.24-5 5.003a5.001 5.001 0 1 0 10 0 5.001 5.001 0 0 0-5-5.002z"></path></g></svg></div></div><input class="wrenchInput-0-2-100 wrenchInput-d0-0-2-101" id="HelpCenter__SearchInput" type="text" placeholder="Search" autoComplete="off" value=""/></div><div class="wrenchMenu-0-2-61 wrenchMenu-d4-0-2-91"></div></span></div></div></div></div></div></div><div class="wrenchGridContainer-0-2-111 wrenchGridContainer-d5-0-2-113 wrenchSpacing-0-2-109 wrenchSpacing-d0-0-2-110"><div class="wrenchGrid-0-2-112 wrenchGrid-d11-0-2-114"><div class="wrenchGridItem-0-2-115 wrenchGridItem-d0-0-2-116"><div class="xsMarginBottom mdMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-122 smHelp-heading-d0-0-2-125 smHelp-headingWithLink-0-2-124 smHelp-headingSize-0-2-123 smHelp-headingSize-d1-0-2-126 smHelp-categoryListHeader-0-2-121" id=""><h4>Help Topics</h4></div><div class="wrenchBox-0-2-19 wrenchBox-d6-0-2-128 wrenchSpacing-0-2-17 wrenchSpacing-d6-0-2-127"><a class="smHelp-responsiveTypography-0-2-132 smHelp-responsiveTypography-d0-0-2-133 smHelp-categoryLinkTextStyle-0-2-120 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d0-0-2-131" href="/en/getfeedback/channels/" target="_self">Survey Channels</a></div><div class="wrenchBox-0-2-19 wrenchBox-d7-0-2-135 wrenchSpacing-0-2-17 wrenchSpacing-d7-0-2-134"><a class="smHelp-responsiveTypography-0-2-132 smHelp-responsiveTypography-d3-0-2-137 smHelp-categoryLinkTextStyle-0-2-120 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d1-0-2-136" href="/en/getfeedback/integrations/" target="_self">Integrations</a></div><div class="wrenchBox-0-2-19 wrenchBox-d8-0-2-139 wrenchSpacing-0-2-17 wrenchSpacing-d8-0-2-138"><a class="smHelp-responsiveTypography-0-2-132 smHelp-responsiveTypography-d6-0-2-141 smHelp-categoryLinkTextStyle-0-2-120 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d2-0-2-140" href="/en/getfeedback/account/" target="_self">Account Management</a></div><div class="wrenchBox-0-2-19 wrenchBox-d9-0-2-143 wrenchSpacing-0-2-17 wrenchSpacing-d9-0-2-142"><a class="smHelp-responsiveTypography-0-2-132 smHelp-responsiveTypography-d9-0-2-145 smHelp-categoryLinkTextStyle-0-2-120 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d3-0-2-144" href="/en/getfeedback/insights/" target="_self">Insights</a></div><div class="wrenchBox-0-2-19 wrenchBox-d10-0-2-147 wrenchSpacing-0-2-17 wrenchSpacing-d10-0-2-146"><a class="smHelp-responsiveTypography-0-2-132 smHelp-responsiveTypography-d12-0-2-149 smHelp-categoryLinkTextStyle-0-2-120 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d4-0-2-148" href="/en/getfeedback/salesforce/" target="_self">Salesforce</a></div><div class="wrenchBox-0-2-19 wrenchBox-d11-0-2-151 wrenchSpacing-0-2-17 wrenchSpacing-d11-0-2-150"><a class="smHelp-responsiveTypography-0-2-132 smHelp-responsiveTypography-d15-0-2-153 smHelp-categoryLinkTextStyle-0-2-120 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d5-0-2-152" href="/en/getfeedback/builder/" target="_self">Survey Builder</a></div><div class="wrenchBox-0-2-19 wrenchBox-d12-0-2-155 wrenchSpacing-0-2-17 wrenchSpacing-d12-0-2-154"><a class="smHelp-responsiveTypography-0-2-132 smHelp-responsiveTypography-d18-0-2-157 smHelp-categoryLinkTextStyle-0-2-120 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d6-0-2-156" href="/en/getfeedback/zendesk/" target="_self">Zendesk</a></div><div class="wrenchBox-0-2-19 wrenchBox-d13-0-2-159 wrenchSpacing-0-2-17 wrenchSpacing-d13-0-2-158"><a class="smHelp-responsiveTypography-0-2-132 smHelp-responsiveTypography-d21-0-2-161 smHelp-categoryLinkTextStyle-0-2-120 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d7-0-2-160" href="/en/getfeedback/programs/" target="_self">Programs</a></div></div><div class="wrenchGridItem-0-2-115 wrenchGridItem-d6-0-2-162"><div class="smHelp-content-0-2-8"><div class="smHelp-addFlex-0-2-41 smHelp-addFlex-d2-0-2-168 smHelp-breadcrumbs-0-2-163"><div class="smHelp-addFlex-0-2-41 smHelp-addFlex-d3-0-2-169 "><div class="smHelp-showOnMobile-0-2-166 wrenchBox-0-2-19 wrenchBox-d14-0-2-171 wrenchSpacing-0-2-17 wrenchSpacing-d14-0-2-170"><svg class="wrenchIcons-0-2-70 wrenchIcons-d2-0-2-172" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M11.77 13.708a.75.75 0 0 1-.955 1.151l-.085-.07-6.499-6.25a.75.75 0 0 1-.076-.995l.076-.085L10.73 1.21a.751.751 0 0 1 1.115.999l-.074.082L5.835 8l5.936 5.709z"></path></g></svg></div><a class="smHelp-responsiveTypography-0-2-132 smHelp-responsiveTypography-d24-0-2-174 smHelp-linksText-0-2-165 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d8-0-2-173" href="/en/" target="_self">Help</a><div class="smHelp-showOnTabletsAndDesktops-0-2-167 wrenchBox-0-2-19 wrenchBox-d15-0-2-176 wrenchSpacing-0-2-17 wrenchSpacing-d15-0-2-175"><svg class="wrenchIcons-0-2-70 wrenchIcons-d3-0-2-177" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" role="img" aria-hidden="true"><g><path d="M4.231 13.708a.75.75 0 0 0 .956 1.151l.085-.07 6.499-6.25a.75.75 0 0 0 .076-.995l-.076-.085L5.272 1.21a.751.751 0 0 0-1.115.999l.074.082L10.167 8 4.23 13.708z"></path></g></svg></div></div><p class="smHelp-background-0-2-178 smHelp-background-d0-0-2-181 smHelp-dropCap-0-2-179 smHelp-dropCap-d3-0-2-182 smHelp-paragraph-0-2-180 smHelp-paragraph-d4-0-2-183 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d0-0-2-185 smHelp-lastLinkText-0-2-164">Salesforce</p></div><div class="smHelp-mdsGridPlusContainer-0-2-45 smHelp-mdsGridPlusContainer-d17-0-2-189" id=""><div class="smHelp-mdsGridPlus-0-2-46 smHelp-mdsGridPlus-d23-0-2-190 smHelp-addFlex-0-2-43 smHelp-addFlex-d1-0-2-188"><div class="smHelp-mdsGridPlusItem-0-2-51 smHelp-mdsGridPlusItem-d18-0-2-192 smHelp-addFlex-0-2-49 smHelp-addFlex-d3-0-2-191"><div class="smMarginBottom smMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-122 smHelp-heading-d2-0-2-186 smHelp-headingWithLink-0-2-124 smHelp-headingSize-0-2-123 smHelp-headingSize-d3-0-2-187 " id=""><h5><div class="wrenchBox-0-2-19 wrenchBox-d16-0-2-194 wrenchSpacing-0-2-17 wrenchSpacing-d16-0-2-193"><div class="wrenchBox-0-2-19 wrenchBox-d17-0-2-196 wrenchSpacing-0-2-17 wrenchSpacing-d17-0-2-195"><svg class="" fill="#258060" height="16" viewBox="0 0 20 20" width="16"><path d="m13.2625.5625c-1.0375-.3625-2.15-.5625-3.3-.5625-.9125 0-1.7875.125-2.625.35-2.625.7125-5.2625 2.8625-5.9625 5.575-.3125 1.2125-.275 2.4625.35 3.5625.1125.2.25.4.3875.5875.1625.225.3375.425.5375.6125.2875.275.6.5125.9375.725 1.1875.7125 2.5875.925 3.9375.5875 1.625-.4 2.925-1.55 3.55-3.075h-2.7c-.1125 0-.2125-.1-.2125-.2125v-1.7875c0-.1125.1-.2125.2125-.2125h6.3875c.1125 0 .2125.1.2125.2125v6.75c0 .1125-.1.2125-.2125.2125h-1.7875c-.1125 0-.2125-.1-.2125-.2125v-3.1125c-.9875 1.7625-2.6625 3.075-4.6875 3.5875-.6125.15-1.225.225-1.825.225-1.325 0-2.6375-.3625-3.8-1.0625-.5-.3-.9625-.65-1.375-1.05-.05-.05-.1-.1-.15-.1625-.35-.35-.6625-.75-.925-1.1625.475 5.075 4.75 9.0625 9.9625 9.0625 5.525 0 10-4.475 10-10 0-4.3625-2.8-8.075-6.7-9.4375z" fill="#258060"></path></svg></div>GetFeedback</div></h5></div></div></div></div><div class="smHelp-mdsGridPlusContainer-0-2-45 smHelp-mdsGridPlusContainer-d29-0-2-200" id=""><div class="smHelp-mdsGridPlus-0-2-46 smHelp-mdsGridPlus-d35-0-2-201 smHelp-addFlex-0-2-43 smHelp-addFlex-d2-0-2-199"><div class="smHelp-mdsGridPlusItem-0-2-51 smHelp-mdsGridPlusItem-d24-0-2-203 smHelp-addFlex-0-2-49 smHelp-addFlex-d4-0-2-202"><div class="noneMarginBottom noneMarginTop nonePaddingBottom nonePaddingTop smHelp-heading-0-2-122 smHelp-heading-d6-0-2-197 smHelp-headingWithLink-0-2-124 smHelp-headingSize-0-2-123 smHelp-headingSize-d7-0-2-198 " id=""><h1>Salesforce</h1></div></div></div></div><div class="smHelp-categoryAccordion-0-2-1"><div class="smHelp-mdsGridPlusContainer-0-2-45 smHelp-mdsGridPlusContainer-d41-0-2-208"><div class="smHelp-mdsGridPlus-0-2-46 smHelp-mdsGridPlus-d47-0-2-209 smHelp-addFlex-0-2-43 smHelp-addFlex-d3-0-2-207"><div class="smHelp-mdsGridPlusItem-0-2-51 smHelp-mdsGridPlusItem-d30-0-2-211 smHelp-addFlex-0-2-49 smHelp-addFlex-d5-0-2-210"><div class="smHelp-accordionContainer-0-2-204 "><ul class="wrenchList-0-2-212 wrenchList-d0-0-2-213"><li class="wrenchListRow-0-2-214"><div class="wrenchListItem-0-2-215 wrenchListItem-d0-0-2-221" id="salesforce-embed" aria-controls="wrench-accPane-9947-0" role="button" tabindex="0"><span class="wrenchListLabel-0-2-219 wrenchListLabel-d4-0-2-225"><div class="wrenchBox-0-2-19 wrenchBox-d18-0-2-228 wrenchSpacing-0-2-17 wrenchSpacing-d18-0-2-227"><div class="wrenchBox-0-2-19 wrenchBox-d19-0-2-230 wrenchSpacing-0-2-17 wrenchSpacing-d19-0-2-229"><strong class="wrenchTypography-0-2-231 wrenchTypography-d0-0-2-232">Embed in Salesforce</strong></div></div></span><span class="wrenchListAffordance-0-2-218 wrenchListAffordance-d3-0-2-224"><svg class="wrenchIcons-0-2-70 wrenchIcons-d4-0-2-233" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Chevron Down" role="img"><g><path d="M13.709 4.23a.75.75 0 0 1 1.151.956l-.07.085-6.25 6.499a.75.75 0 0 1-.995.076l-.085-.076L1.212 5.27a.751.751 0 0 1 .999-1.115l.082.074L8 10.166l5.709-5.936z"></path></g></svg></span></div><div class="wrenchPane-0-2-234 wrenchPane-d0-0-2-236" role="region" id="wrench-accPane-9947-0" aria-labelledby="salesforce-embed" aria-hidden="true"><div class="wrenchPaneBody-0-2-235 wrenchPaneBody-d1-0-2-237"><span><div><p class="smHelp-background-0-2-178 smHelp-background-d5-0-2-240 smHelp-dropCap-0-2-179 smHelp-dropCap-d8-0-2-241 smHelp-paragraph-0-2-180 smHelp-paragraph-d9-0-2-242 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d3-0-2-243 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d9-0-2-238" href="/en/getfeedback/salesforce/salesforce-communities-component/" target="_self">Embedding Surveys in Salesforce Communities</a></p><p class="smHelp-background-0-2-178 smHelp-background-d10-0-2-244 smHelp-dropCap-0-2-179 smHelp-dropCap-d13-0-2-245 smHelp-paragraph-0-2-180 smHelp-paragraph-d14-0-2-246 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d6-0-2-247 smHelp-categoryMetaDescription-0-2-2">Use the GetFeedback Lightning component to embed surveys in your knowledge base articles or communities. Get feedback about your support content in real time.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d15-0-2-250 smHelp-dropCap-0-2-179 smHelp-dropCap-d18-0-2-251 smHelp-paragraph-0-2-180 smHelp-paragraph-d19-0-2-252 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d9-0-2-253 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d10-0-2-248" href="/en/getfeedback/salesforce/salesforce-communities-overlay/" target="_self">Adding an Overlay Survey in Salesforce Communities</a></p><p class="smHelp-background-0-2-178 smHelp-background-d20-0-2-254 smHelp-dropCap-0-2-179 smHelp-dropCap-d23-0-2-255 smHelp-paragraph-0-2-180 smHelp-paragraph-d24-0-2-256 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d12-0-2-257 smHelp-categoryMetaDescription-0-2-2">Capture in-the-moment feedback about your knowledge articles using our web overlay option. You can add merge fields to web overlay surveys to track respondent information.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d25-0-2-260 smHelp-dropCap-0-2-179 smHelp-dropCap-d28-0-2-261 smHelp-paragraph-0-2-180 smHelp-paragraph-d29-0-2-262 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d15-0-2-263 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d11-0-2-258" href="/en/getfeedback/salesforce/salesforce-custom-buttons/" target="_self">Creating Custom Buttons in Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d30-0-2-264 smHelp-dropCap-0-2-179 smHelp-dropCap-d33-0-2-265 smHelp-paragraph-0-2-180 smHelp-paragraph-d34-0-2-266 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d18-0-2-267 smHelp-categoryMetaDescription-0-2-2">Custom buttons in Salesforce let you send a survey from a case, account, or other object.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d35-0-2-270 smHelp-dropCap-0-2-179 smHelp-dropCap-d38-0-2-271 smHelp-paragraph-0-2-180 smHelp-paragraph-d39-0-2-272 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d21-0-2-273 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d12-0-2-268" href="/en/getfeedback/salesforce/salesforce-embed-csat-survey-signature/" target="_self">Embedding Surveys in Salesforce Email Signatures</a></p><p class="smHelp-background-0-2-178 smHelp-background-d40-0-2-274 smHelp-dropCap-0-2-179 smHelp-dropCap-d43-0-2-275 smHelp-paragraph-0-2-180 smHelp-paragraph-d44-0-2-276 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d24-0-2-277 smHelp-categoryMetaDescription-0-2-2">Get feedback about someone's experience working with your support team by embedding a survey in your agent's signature.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d45-0-2-280 smHelp-dropCap-0-2-179 smHelp-dropCap-d48-0-2-281 smHelp-paragraph-0-2-180 smHelp-paragraph-d49-0-2-282 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d27-0-2-283 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d13-0-2-278" href="/en/getfeedback/salesforce/getting-started-getfeedback-salesforce/" target="_self">Getting Started with GetFeedback for Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d50-0-2-284 smHelp-dropCap-0-2-179 smHelp-dropCap-d53-0-2-285 smHelp-paragraph-0-2-180 smHelp-paragraph-d54-0-2-286 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d30-0-2-287 smHelp-categoryMetaDescription-0-2-2">Get started using GetFeedback with Salesforce. Set up your team, create surveys, map data to Salesforce, track respondent data with merge fields, and send surveys to your contacts.</p></div></span></div></div></li><li class="wrenchListRow-0-2-214"><div class="wrenchListItem-0-2-215 wrenchListItem-d6-0-2-288" id="salesforce-automation" aria-controls="wrench-accPane-9947-1" role="button" tabindex="0"><span class="wrenchListLabel-0-2-219 wrenchListLabel-d10-0-2-292"><div class="wrenchBox-0-2-19 wrenchBox-d20-0-2-295 wrenchSpacing-0-2-17 wrenchSpacing-d20-0-2-294"><div class="wrenchBox-0-2-19 wrenchBox-d21-0-2-297 wrenchSpacing-0-2-17 wrenchSpacing-d21-0-2-296"><strong class="wrenchTypography-0-2-231 wrenchTypography-d1-0-2-298">Salesforce automation</strong></div></div></span><span class="wrenchListAffordance-0-2-218 wrenchListAffordance-d9-0-2-291"><svg class="wrenchIcons-0-2-70 wrenchIcons-d5-0-2-299" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Chevron Down" role="img"><g><path d="M13.709 4.23a.75.75 0 0 1 1.151.956l-.07.085-6.25 6.499a.75.75 0 0 1-.995.076l-.085-.076L1.212 5.27a.751.751 0 0 1 .999-1.115l.082.074L8 10.166l5.709-5.936z"></path></g></svg></span></div><div class="wrenchPane-0-2-234 wrenchPane-d2-0-2-300" role="region" id="wrench-accPane-9947-1" aria-labelledby="salesforce-automation" aria-hidden="true"><div class="wrenchPaneBody-0-2-235 wrenchPaneBody-d3-0-2-301"><span><div><p class="smHelp-background-0-2-178 smHelp-background-d55-0-2-304 smHelp-dropCap-0-2-179 smHelp-dropCap-d58-0-2-305 smHelp-paragraph-0-2-180 smHelp-paragraph-d59-0-2-306 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d33-0-2-307 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d14-0-2-302" href="/en/getfeedback/salesforce/salesforce-add-campaign-member/" target="_self">Updating Salesforce Campaign Members</a></p><p class="smHelp-background-0-2-178 smHelp-background-d60-0-2-308 smHelp-dropCap-0-2-179 smHelp-dropCap-d63-0-2-309 smHelp-paragraph-0-2-180 smHelp-paragraph-d64-0-2-310 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d36-0-2-311 smHelp-categoryMetaDescription-0-2-2">Add merge fields to your GetFeedback survey to update campaign members in Salesforce. Track the respondents who take your survey and add them to a campaign.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d65-0-2-314 smHelp-dropCap-0-2-179 smHelp-dropCap-d68-0-2-315 smHelp-paragraph-0-2-180 smHelp-paragraph-d69-0-2-316 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d39-0-2-317 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d15-0-2-312" href="/en/getfeedback/salesforce/salesforce-case-closed/" target="_self">Salesforce Case Closed Survey Workflows</a></p><p class="smHelp-background-0-2-178 smHelp-background-d70-0-2-318 smHelp-dropCap-0-2-179 smHelp-dropCap-d73-0-2-319 smHelp-paragraph-0-2-180 smHelp-paragraph-d74-0-2-320 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d42-0-2-321 smHelp-categoryMetaDescription-0-2-2">Create a workflow to send a survey to a contact after their case has been closed in Salesforce.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d75-0-2-324 smHelp-dropCap-0-2-179 smHelp-dropCap-d78-0-2-325 smHelp-paragraph-0-2-180 smHelp-paragraph-d79-0-2-326 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d45-0-2-327 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d16-0-2-322" href="/en/getfeedback/salesforce/salesforce-ready-surveys/" target="_self">Salesforce-Ready Survey Templates</a></p><p class="smHelp-background-0-2-178 smHelp-background-d80-0-2-328 smHelp-dropCap-0-2-179 smHelp-dropCap-d83-0-2-329 smHelp-paragraph-0-2-180 smHelp-paragraph-d84-0-2-330 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d48-0-2-331 smHelp-categoryMetaDescription-0-2-2">Add form questions to your survey that can create a lead, contact, or case in Salesforce. Let respondents provide their information and automatically add their information to Salesforce.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d85-0-2-334 smHelp-dropCap-0-2-179 smHelp-dropCap-d88-0-2-335 smHelp-paragraph-0-2-180 smHelp-paragraph-d89-0-2-336 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d51-0-2-337 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d17-0-2-332" href="/en/getfeedback/salesforce/salesforce-update-contacts-leads/" target="_self">Updating Salesforce Leads</a></p><p class="smHelp-background-0-2-178 smHelp-background-d90-0-2-338 smHelp-dropCap-0-2-179 smHelp-dropCap-d93-0-2-339 smHelp-paragraph-0-2-180 smHelp-paragraph-d94-0-2-340 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d54-0-2-341 smHelp-categoryMetaDescription-0-2-2">Create or update Salesforce contacts and leads using data from a form question in your survey.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d95-0-2-344 smHelp-dropCap-0-2-179 smHelp-dropCap-d98-0-2-345 smHelp-paragraph-0-2-180 smHelp-paragraph-d99-0-2-346 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d57-0-2-347 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d18-0-2-342" href="/en/getfeedback/salesforce/salesforce-using-actions/" target="_self">Using Salesforce Actions</a></p><p class="smHelp-background-0-2-178 smHelp-background-d100-0-2-348 smHelp-dropCap-0-2-179 smHelp-dropCap-d103-0-2-349 smHelp-paragraph-0-2-180 smHelp-paragraph-d104-0-2-350 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d60-0-2-351 smHelp-categoryMetaDescription-0-2-2">Create task records in Salesforce or send email or Slack notifications based on survey responses. Dynamically assign tasks to team members in Salesforce.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d105-0-2-354 smHelp-dropCap-0-2-179 smHelp-dropCap-d108-0-2-355 smHelp-paragraph-0-2-180 smHelp-paragraph-d109-0-2-356 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d63-0-2-357 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d19-0-2-352" href="/en/getfeedback/salesforce/salesforce-using-flows/" target="_self">Using Salesforce Flows</a></p><p class="smHelp-background-0-2-178 smHelp-background-d110-0-2-358 smHelp-dropCap-0-2-179 smHelp-dropCap-d113-0-2-359 smHelp-paragraph-0-2-180 smHelp-paragraph-d114-0-2-360 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d66-0-2-361 smHelp-categoryMetaDescription-0-2-2">Salesforce will block the creation of new workflow rules in Winter 2023. Learn what this means for your GetFeedback automations.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d115-0-2-364 smHelp-dropCap-0-2-179 smHelp-dropCap-d118-0-2-365 smHelp-paragraph-0-2-180 smHelp-paragraph-d119-0-2-366 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d69-0-2-367 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d20-0-2-362" href="/en/getfeedback/salesforce/salesforce-post-chat-survey-2/" target="_self">Sending Post Chat Surveys from Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d120-0-2-368 smHelp-dropCap-0-2-179 smHelp-dropCap-d123-0-2-369 smHelp-paragraph-0-2-180 smHelp-paragraph-d124-0-2-370 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d72-0-2-371 smHelp-categoryMetaDescription-0-2-2">Show a survey after someone uses live chat on your website.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d125-0-2-374 smHelp-dropCap-0-2-179 smHelp-dropCap-d128-0-2-375 smHelp-paragraph-0-2-180 smHelp-paragraph-d129-0-2-376 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d75-0-2-377 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d21-0-2-372" href="/en/getfeedback/salesforce/salesforce-permissions-guide/" target="_self">Salesforce Permissions Guide</a></p><p class="smHelp-background-0-2-178 smHelp-background-d130-0-2-378 smHelp-dropCap-0-2-179 smHelp-dropCap-d133-0-2-379 smHelp-paragraph-0-2-180 smHelp-paragraph-d134-0-2-380 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d78-0-2-381 smHelp-categoryMetaDescription-0-2-2">There are several permissions you'll need to use our Salesforce integration. You may need to add our IP addresses to your allowlist, sometimes known as a whitelist.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d135-0-2-384 smHelp-dropCap-0-2-179 smHelp-dropCap-d138-0-2-385 smHelp-paragraph-0-2-180 smHelp-paragraph-d139-0-2-386 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d81-0-2-387 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d22-0-2-382" href="/en/getfeedback/salesforce/getting-started-getfeedback-salesforce/" target="_self">Getting Started with GetFeedback for Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d140-0-2-388 smHelp-dropCap-0-2-179 smHelp-dropCap-d143-0-2-389 smHelp-paragraph-0-2-180 smHelp-paragraph-d144-0-2-390 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d84-0-2-391 smHelp-categoryMetaDescription-0-2-2">Get started using GetFeedback with Salesforce. Set up your team, create surveys, map data to Salesforce, track respondent data with merge fields, and send surveys to your contacts.</p></div></span></div></div></li><li class="wrenchListRow-0-2-214"><div class="wrenchListItem-0-2-215 wrenchListItem-d12-0-2-392" id="salesforce-mapping" aria-controls="wrench-accPane-9947-2" role="button" tabindex="0"><span class="wrenchListLabel-0-2-219 wrenchListLabel-d16-0-2-396"><div class="wrenchBox-0-2-19 wrenchBox-d22-0-2-399 wrenchSpacing-0-2-17 wrenchSpacing-d22-0-2-398"><div class="wrenchBox-0-2-19 wrenchBox-d23-0-2-401 wrenchSpacing-0-2-17 wrenchSpacing-d23-0-2-400"><strong class="wrenchTypography-0-2-231 wrenchTypography-d2-0-2-402">Salesforce field mapping</strong></div></div></span><span class="wrenchListAffordance-0-2-218 wrenchListAffordance-d15-0-2-395"><svg class="wrenchIcons-0-2-70 wrenchIcons-d6-0-2-403" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Chevron Down" role="img"><g><path d="M13.709 4.23a.75.75 0 0 1 1.151.956l-.07.085-6.25 6.499a.75.75 0 0 1-.995.076l-.085-.076L1.212 5.27a.751.751 0 0 1 .999-1.115l.082.074L8 10.166l5.709-5.936z"></path></g></svg></span></div><div class="wrenchPane-0-2-234 wrenchPane-d4-0-2-404" role="region" id="wrench-accPane-9947-2" aria-labelledby="salesforce-mapping" aria-hidden="true"><div class="wrenchPaneBody-0-2-235 wrenchPaneBody-d5-0-2-405"><span><div><p class="smHelp-background-0-2-178 smHelp-background-d145-0-2-408 smHelp-dropCap-0-2-179 smHelp-dropCap-d148-0-2-409 smHelp-paragraph-0-2-180 smHelp-paragraph-d149-0-2-410 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d87-0-2-411 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d23-0-2-406" href="/en/getfeedback/salesforce/map-response-data-to-salesforce/" target="_self">Mapping Web Button Responses to Salesforce (app.usabilla.com)</a></p><p class="smHelp-background-0-2-178 smHelp-background-d150-0-2-412 smHelp-dropCap-0-2-179 smHelp-dropCap-d153-0-2-413 smHelp-paragraph-0-2-180 smHelp-paragraph-d154-0-2-414 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d90-0-2-415 smHelp-categoryMetaDescription-0-2-2">When someone takes your web or app survey, send responses back to Salesforce so you can use them in reports and dashboards. You can push response data to contacts, accounts, or other objects.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d155-0-2-418 smHelp-dropCap-0-2-179 smHelp-dropCap-d158-0-2-419 smHelp-paragraph-0-2-180 smHelp-paragraph-d159-0-2-420 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d93-0-2-421 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d24-0-2-416" href="/en/getfeedback/salesforce/salesforce-conditional-mapping/" target="_self">Salesforce Conditional Mapping</a></p><p class="smHelp-background-0-2-178 smHelp-background-d160-0-2-422 smHelp-dropCap-0-2-179 smHelp-dropCap-d163-0-2-423 smHelp-paragraph-0-2-180 smHelp-paragraph-d164-0-2-424 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d96-0-2-425 smHelp-categoryMetaDescription-0-2-2">Map responses that match certain conditions. For example, only map responses when someone gives a certain NPS score.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d165-0-2-428 smHelp-dropCap-0-2-179 smHelp-dropCap-d168-0-2-429 smHelp-paragraph-0-2-180 smHelp-paragraph-d169-0-2-430 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d99-0-2-431 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d25-0-2-426" href="/en/getfeedback/salesforce/salesforce-custom-mapping/" target="_self">Salesforce Custom Mapping</a></p><p class="smHelp-background-0-2-178 smHelp-background-d170-0-2-432 smHelp-dropCap-0-2-179 smHelp-dropCap-d173-0-2-433 smHelp-paragraph-0-2-180 smHelp-paragraph-d174-0-2-434 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d102-0-2-435 smHelp-categoryMetaDescription-0-2-2">Create custom survey mappings that create or update any standard object, custom field, or custom object in Salesforce.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d175-0-2-438 smHelp-dropCap-0-2-179 smHelp-dropCap-d178-0-2-439 smHelp-paragraph-0-2-180 smHelp-paragraph-d179-0-2-440 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d105-0-2-441 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d26-0-2-436" href="/en/getfeedback/salesforce/salesforce-merge-fields/" target="_self">Salesforce Merge Fields</a></p><p class="smHelp-background-0-2-178 smHelp-background-d180-0-2-442 smHelp-dropCap-0-2-179 smHelp-dropCap-d183-0-2-443 smHelp-paragraph-0-2-180 smHelp-paragraph-d184-0-2-444 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d108-0-2-445 smHelp-categoryMetaDescription-0-2-2">Learn how to use merge fields with Salesforce. Add merge fields to your survey, map merge fields to Salesforce, and set up merge field encryption.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d185-0-2-448 smHelp-dropCap-0-2-179 smHelp-dropCap-d188-0-2-449 smHelp-paragraph-0-2-180 smHelp-paragraph-d189-0-2-450 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d111-0-2-451 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d27-0-2-446" href="/en/getfeedback/salesforce/salesforce-managed-mapping/" target="_self">Salesforce Managed Mapping</a></p><p class="smHelp-background-0-2-178 smHelp-background-d190-0-2-452 smHelp-dropCap-0-2-179 smHelp-dropCap-d193-0-2-453 smHelp-paragraph-0-2-180 smHelp-paragraph-d194-0-2-454 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d114-0-2-455 smHelp-categoryMetaDescription-0-2-2">Automatically send each survey response to Salesforce and associate answers with Salesforce records. The Managed Mapping package creates three objects: Survey, Response, and Answer. We automatically create mappings to these objects. </p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d195-0-2-458 smHelp-dropCap-0-2-179 smHelp-dropCap-d198-0-2-459 smHelp-paragraph-0-2-180 smHelp-paragraph-d199-0-2-460 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d117-0-2-461 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d28-0-2-456" href="/en/getfeedback/salesforce/salesforce-mapping-guide/" target="_self">Salesforce Field Mapping</a></p><p class="smHelp-background-0-2-178 smHelp-background-d200-0-2-462 smHelp-dropCap-0-2-179 smHelp-dropCap-d203-0-2-463 smHelp-paragraph-0-2-180 smHelp-paragraph-d204-0-2-464 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d120-0-2-465 smHelp-categoryMetaDescription-0-2-2">Learn which Salesforce field types you can map GetFeedback responses to.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d205-0-2-468 smHelp-dropCap-0-2-179 smHelp-dropCap-d208-0-2-469 smHelp-paragraph-0-2-180 smHelp-paragraph-d209-0-2-470 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d123-0-2-471 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d29-0-2-466" href="/en/getfeedback/salesforce/salesforce-mapping-multiple-surveys/" target="_self">Mapping Multiple Surveys to a Custom Object in Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d210-0-2-472 smHelp-dropCap-0-2-179 smHelp-dropCap-d213-0-2-473 smHelp-paragraph-0-2-180 smHelp-paragraph-d214-0-2-474 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d126-0-2-475 smHelp-categoryMetaDescription-0-2-2">If you map multiple surveys to an object, you'll need to adjust the object layout to see all responses.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d215-0-2-478 smHelp-dropCap-0-2-179 smHelp-dropCap-d218-0-2-479 smHelp-paragraph-0-2-180 smHelp-paragraph-d219-0-2-480 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d129-0-2-481 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d30-0-2-476" href="/en/getfeedback/salesforce/salesforce-measure-nps/" target="_self">Measuring Net Promoter® Score (NPS®) with Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d220-0-2-482 smHelp-dropCap-0-2-179 smHelp-dropCap-d223-0-2-483 smHelp-paragraph-0-2-180 smHelp-paragraph-d224-0-2-484 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d132-0-2-485 smHelp-categoryMetaDescription-0-2-2">Use GetFeedback to measure and track Net Promoter® Score in Salesforce.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d225-0-2-488 smHelp-dropCap-0-2-179 smHelp-dropCap-d228-0-2-489 smHelp-paragraph-0-2-180 smHelp-paragraph-d229-0-2-490 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d135-0-2-491 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d31-0-2-486" href="/en/getfeedback/salesforce/salesforce-measure-csat/" target="_self">Measuring Customer Satisfaction (CSAT) with Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d230-0-2-492 smHelp-dropCap-0-2-179 smHelp-dropCap-d233-0-2-493 smHelp-paragraph-0-2-180 smHelp-paragraph-d234-0-2-494 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d138-0-2-495 smHelp-categoryMetaDescription-0-2-2">Use GetFeedback to measure and track your Customer Satisfaction score in Salesforce. Learn how to calculate CSAT and report it in Salesforce.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d235-0-2-498 smHelp-dropCap-0-2-179 smHelp-dropCap-d238-0-2-499 smHelp-paragraph-0-2-180 smHelp-paragraph-d239-0-2-500 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d141-0-2-501 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d32-0-2-496" href="/en/getfeedback/salesforce/salesforce-column-error/" target="_self">Error: “No such column” in Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d240-0-2-502 smHelp-dropCap-0-2-179 smHelp-dropCap-d243-0-2-503 smHelp-paragraph-0-2-180 smHelp-paragraph-d244-0-2-504 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d144-0-2-505 smHelp-categoryMetaDescription-0-2-2">When creating field mappings, you get an error in Salesforce that “No such column” exists on an object. To resolve this, make sure you have permission to create, read, and update the field in Salesforce.</p></div></span></div></div></li><li class="wrenchListRow-0-2-214"><div class="wrenchListItem-0-2-215 wrenchListItem-d18-0-2-506" id="salesforce-reports" aria-controls="wrench-accPane-9947-3" role="button" tabindex="0"><span class="wrenchListLabel-0-2-219 wrenchListLabel-d22-0-2-510"><div class="wrenchBox-0-2-19 wrenchBox-d24-0-2-513 wrenchSpacing-0-2-17 wrenchSpacing-d24-0-2-512"><div class="wrenchBox-0-2-19 wrenchBox-d25-0-2-515 wrenchSpacing-0-2-17 wrenchSpacing-d25-0-2-514"><strong class="wrenchTypography-0-2-231 wrenchTypography-d3-0-2-516">Salesforce reports and dashboards</strong></div></div></span><span class="wrenchListAffordance-0-2-218 wrenchListAffordance-d21-0-2-509"><svg class="wrenchIcons-0-2-70 wrenchIcons-d7-0-2-517" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Chevron Down" role="img"><g><path d="M13.709 4.23a.75.75 0 0 1 1.151.956l-.07.085-6.25 6.499a.75.75 0 0 1-.995.076l-.085-.076L1.212 5.27a.751.751 0 0 1 .999-1.115l.082.074L8 10.166l5.709-5.936z"></path></g></svg></span></div><div class="wrenchPane-0-2-234 wrenchPane-d6-0-2-518" role="region" id="wrench-accPane-9947-3" aria-labelledby="salesforce-reports" aria-hidden="true"><div class="wrenchPaneBody-0-2-235 wrenchPaneBody-d7-0-2-519"><span><div><p class="smHelp-background-0-2-178 smHelp-background-d245-0-2-522 smHelp-dropCap-0-2-179 smHelp-dropCap-d248-0-2-523 smHelp-paragraph-0-2-180 smHelp-paragraph-d249-0-2-524 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d147-0-2-525 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d33-0-2-520" href="/en/getfeedback/salesforce/salesforce-email-tracking/" target="_self">Tracking Email Responses in Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d250-0-2-526 smHelp-dropCap-0-2-179 smHelp-dropCap-d253-0-2-527 smHelp-paragraph-0-2-180 smHelp-paragraph-d254-0-2-528 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d150-0-2-529 smHelp-categoryMetaDescription-0-2-2">Add merge fields to your survey to track respondent information, then map the merge fields back to Salesforce.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d255-0-2-532 smHelp-dropCap-0-2-179 smHelp-dropCap-d258-0-2-533 smHelp-paragraph-0-2-180 smHelp-paragraph-d259-0-2-534 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d153-0-2-535 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d34-0-2-530" href="/en/getfeedback/salesforce/salesforce-reports-dashboards/" target="_self">Creating Salesforce Reports and Dashboards</a></p><p class="smHelp-background-0-2-178 smHelp-background-d260-0-2-536 smHelp-dropCap-0-2-179 smHelp-dropCap-d263-0-2-537 smHelp-paragraph-0-2-180 smHelp-paragraph-d264-0-2-538 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d156-0-2-539 smHelp-categoryMetaDescription-0-2-2">Create filtered GetFeedback dashboards that your team members can view from Salesforce. Use formulas</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d265-0-2-542 smHelp-dropCap-0-2-179 smHelp-dropCap-d268-0-2-543 smHelp-paragraph-0-2-180 smHelp-paragraph-d269-0-2-544 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d159-0-2-545 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d35-0-2-540" href="/en/getfeedback/salesforce/salesforce-sync-responses/" target="_self">Syncing Responses in Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d270-0-2-546 smHelp-dropCap-0-2-179 smHelp-dropCap-d273-0-2-547 smHelp-paragraph-0-2-180 smHelp-paragraph-d274-0-2-548 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d162-0-2-549 smHelp-categoryMetaDescription-0-2-2">If you add or update a mapping, you may need to resync responses to Salesforce. You can sync individual responses, missing responses, or all responses. </p></div></span></div></div></li><li class="wrenchListRow-0-2-214"><div class="wrenchListItem-0-2-215 wrenchListItem-d24-0-2-550" id="salesforce-emails" aria-controls="wrench-accPane-9947-4" role="button" tabindex="0"><span class="wrenchListLabel-0-2-219 wrenchListLabel-d28-0-2-554"><div class="wrenchBox-0-2-19 wrenchBox-d26-0-2-557 wrenchSpacing-0-2-17 wrenchSpacing-d26-0-2-556"><div class="wrenchBox-0-2-19 wrenchBox-d27-0-2-559 wrenchSpacing-0-2-17 wrenchSpacing-d27-0-2-558"><strong class="wrenchTypography-0-2-231 wrenchTypography-d4-0-2-560">Sending emails from Salesforce</strong></div></div></span><span class="wrenchListAffordance-0-2-218 wrenchListAffordance-d27-0-2-553"><svg class="wrenchIcons-0-2-70 wrenchIcons-d8-0-2-561" viewBox="0 0 16 16" preserveAspectRatio="xMidYMid" aria-label="Chevron Down" role="img"><g><path d="M13.709 4.23a.75.75 0 0 1 1.151.956l-.07.085-6.25 6.499a.75.75 0 0 1-.995.076l-.085-.076L1.212 5.27a.751.751 0 0 1 .999-1.115l.082.074L8 10.166l5.709-5.936z"></path></g></svg></span></div><div class="wrenchPane-0-2-234 wrenchPane-d8-0-2-562" role="region" id="wrench-accPane-9947-4" aria-labelledby="salesforce-emails" aria-hidden="true"><div class="wrenchPaneBody-0-2-235 wrenchPaneBody-d9-0-2-563"><span><div><p class="smHelp-background-0-2-178 smHelp-background-d275-0-2-566 smHelp-dropCap-0-2-179 smHelp-dropCap-d278-0-2-567 smHelp-paragraph-0-2-180 smHelp-paragraph-d279-0-2-568 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d165-0-2-569 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d36-0-2-564" href="/en/getfeedback/salesforce/connecting-to-salesforce/" target="_self">Connecting to Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d280-0-2-570 smHelp-dropCap-0-2-179 smHelp-dropCap-d283-0-2-571 smHelp-paragraph-0-2-180 smHelp-paragraph-d284-0-2-572 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d168-0-2-573 smHelp-categoryMetaDescription-0-2-2">Connect GetFeedback to multiple sandboxes and production environments. Once you add a Salesforce connection, you can connect your surveys to Salesforce, set up automated emails, and map responses back to Salesforce.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d285-0-2-576 smHelp-dropCap-0-2-179 smHelp-dropCap-d288-0-2-577 smHelp-paragraph-0-2-180 smHelp-paragraph-d289-0-2-578 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d171-0-2-579 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d37-0-2-574" href="/en/getfeedback/salesforce/salesforce-managed-app/" target="_self">Salesforce Managed App</a></p><p class="smHelp-background-0-2-178 smHelp-background-d290-0-2-580 smHelp-dropCap-0-2-179 smHelp-dropCap-d293-0-2-581 smHelp-paragraph-0-2-180 smHelp-paragraph-d294-0-2-582 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d174-0-2-583 smHelp-categoryMetaDescription-0-2-2">A home in Salesforce for GetFeedback Direct survey results, with a fast set-up and out of the box reports for NPS, CSAT, and CES.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d295-0-2-586 smHelp-dropCap-0-2-179 smHelp-dropCap-d298-0-2-587 smHelp-paragraph-0-2-180 smHelp-paragraph-d299-0-2-588 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d177-0-2-589 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d38-0-2-584" href="/en/getfeedback/salesforce/salesforce-reminder-emails/" target="_self">Sending Reminder Emails from Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d300-0-2-590 smHelp-dropCap-0-2-179 smHelp-dropCap-d303-0-2-591 smHelp-paragraph-0-2-180 smHelp-paragraph-d304-0-2-592 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d180-0-2-593 smHelp-categoryMetaDescription-0-2-2">Send reminder emails to people who haven't taken your survey yet. You can send up to 2 reminder emails to people who received your survey but didn't submit it.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d305-0-2-596 smHelp-dropCap-0-2-179 smHelp-dropCap-d308-0-2-597 smHelp-paragraph-0-2-180 smHelp-paragraph-d309-0-2-598 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d183-0-2-599 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d39-0-2-594" href="/en/getfeedback/salesforce/salesforce-transactional-emails/" target="_self">Sending Transactional Emails from Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d310-0-2-600 smHelp-dropCap-0-2-179 smHelp-dropCap-d313-0-2-601 smHelp-paragraph-0-2-180 smHelp-paragraph-d314-0-2-602 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d186-0-2-603 smHelp-categoryMetaDescription-0-2-2">Create Visualforce templates to send surveys from Salesforce. Learn how people feel about using your website, making a purchase, interacting with your company after a sale, and more.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d315-0-2-606 smHelp-dropCap-0-2-179 smHelp-dropCap-d318-0-2-607 smHelp-paragraph-0-2-180 smHelp-paragraph-d319-0-2-608 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d189-0-2-609 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d40-0-2-604" href="/en/getfeedback/salesforce/salesforce-automated-emails/" target="_self">Automated Emails with Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d320-0-2-610 smHelp-dropCap-0-2-179 smHelp-dropCap-d323-0-2-611 smHelp-paragraph-0-2-180 smHelp-paragraph-d324-0-2-612 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d192-0-2-613 smHelp-categoryMetaDescription-0-2-2">Automate workflows to trigger surveys based on certain objects and fields in Salesforce. Embed either the first survey question or a button to start your survey in your custom email. Add merge fields, personalize your email, and set up reminder emails.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d325-0-2-616 smHelp-dropCap-0-2-179 smHelp-dropCap-d328-0-2-617 smHelp-paragraph-0-2-180 smHelp-paragraph-d329-0-2-618 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d195-0-2-619 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d41-0-2-614" href="/en/getfeedback/salesforce/salesforce-visualforce-email-templates/" target="_self">Salesforce Visualforce Email Templates</a></p><p class="smHelp-background-0-2-178 smHelp-background-d330-0-2-620 smHelp-dropCap-0-2-179 smHelp-dropCap-d333-0-2-621 smHelp-paragraph-0-2-180 smHelp-paragraph-d334-0-2-622 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d198-0-2-623 smHelp-categoryMetaDescription-0-2-2">Create and export beautiful, branded VisualForce One-Touch email templates.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d335-0-2-626 smHelp-dropCap-0-2-179 smHelp-dropCap-d338-0-2-627 smHelp-paragraph-0-2-180 smHelp-paragraph-d339-0-2-628 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d201-0-2-629 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d42-0-2-624" href="/en/getfeedback/salesforce/salesforce-email-contacts-from-reports/" target="_self">Emailing Surveys from Salesforce Reports</a></p><p class="smHelp-background-0-2-178 smHelp-background-d340-0-2-630 smHelp-dropCap-0-2-179 smHelp-dropCap-d343-0-2-631 smHelp-paragraph-0-2-180 smHelp-paragraph-d344-0-2-632 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d204-0-2-633 smHelp-categoryMetaDescription-0-2-2">Email surveys to a list of people in a Salesforce report. Create a report of contacts, prospects, or others, then find the report in GetFeedback to send your survey to those people.</p></div><div><p class="smHelp-background-0-2-178 smHelp-background-d345-0-2-636 smHelp-dropCap-0-2-179 smHelp-dropCap-d348-0-2-637 smHelp-paragraph-0-2-180 smHelp-paragraph-d349-0-2-638 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d207-0-2-639 smHelp-linkTextStyle-0-2-3 "><a class=" smHelp-linkTextStyle-0-2-3 smHelp-smLinkHover-0-2-130 smHelp-smLinkHover-d43-0-2-634" href="/en/getfeedback/salesforce/salesforce-sms-invitations/" target="_self">Sending SMS Invitations from Salesforce</a></p><p class="smHelp-background-0-2-178 smHelp-background-d350-0-2-640 smHelp-dropCap-0-2-179 smHelp-dropCap-d353-0-2-641 smHelp-paragraph-0-2-180 smHelp-paragraph-d354-0-2-642 smHelp-responsiveTypography-0-2-184 smHelp-responsiveTypography-d210-0-2-643 smHelp-categoryMetaDescription-0-2-2">Send surveys via SMS (aka text message) that are triggered by events in Salesforce. 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