GLYPHICONS

<!DOCTYPE HTML> <html class="no-js" lang="en"> <head> <meta charset="utf-8"> <title>GLYPHICONS - FAQ</title> <meta name="description" content="Frequently asked questions about everything related to GLYPHICONS icons."> <meta name="author" content="Jan Kovařík"> <meta name="viewport" content="width=device-width, minimum-scale=1, maximum-scale=1"> <meta name="robots" content="index, follow"> <link rel="shortcut icon" href="/favicon.ico"> <meta property="og:image" content="https://www.glyphicons.com/img/glyphicons-og.jpg"> <meta property="og:image:secure_url" content="https://www.glyphicons.com/img/glyphicons-og.jpg" /> <meta property="og:image:type" content="image/jpeg" /> <meta property="og:image:width" content="860" /> <meta property="og:image:height" content="760" /> <meta property="og:image:alt" content="GLYPHICONS logo with a few example icons from the Basic set" /> <meta property="og:type" content="website" /> <meta property="og:title" content="FAQ" /> <meta property="og:description" content="Frequently asked questions about everything related to GLYPHICONS icons." /> <meta property="og:site_name" content="GLYPHICONS.com" /> <meta property="og:url" content="https://www.glyphicons.com/faq/" /> <link rel="stylesheet" href="/css/style.css?v=120"> <script type="text/javascript" src="https://transactions.sendowl.com/assets/sendowl.js"></script> <script src="/js/libs/modernizr.js"></script>  <script async src="https://www.googletagmanager.com/gtag/js?id=UA-19618718-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-19618718-1'); </script>  <link rel="stylesheet" type="text/css" href="https://cdn.jsdelivr.net/npm/cookieconsent@3/build/cookieconsent.min.css"/> <script src="https://cdn.jsdelivr.net/npm/cookieconsent@3/build/cookieconsent.min.js" data-cfasync="false"></script>  <script async src="https://www.googletagmanager.com/gtag/js?id=UA-19618718-1"></script> <script src="/js/libs/modernizr.js"></script> <script src="/js/libs/cookie-bar.js"></script>  <link rel="stylesheet" href="/css/owl.carousel.css"> <link rel="stylesheet" href="/css/owl.theme.default.css"> </head> <div class="page"> <div class="announcement-bar" style=""> <p> 🌱 New update for Farm set is here, and with it new icons! <a href="/sets/farm/" title="Reconnect with nature and enjoy healthy and nutritionally rich food.">Check it out</a> or read <a href="/blog/farm-set-update-1-1/">more on the blog</a>. </p> <a href="#" class="btn-close-announcement-bar">close</a> </div> <header><div class="in"> <a href="#" class="btn-show-menu"><i></i> Menu</a> <h1><a href="/" title="Back to GLYPHICONS home page">GLYPHICONS</a></h1> <nav> <ul> <li><a href="/" title="Back to GLYPHICONS home page">Home</a></li> <li><a href="/license/" title="GLYPHICONS Regular license">License</a></li> <li><a href="/motivation-behind-icons/" title="Motivation behind icons">Motivation</a></li> <li><a href="/faq/" class="act" title="Frequently asked questions">FAQ</a></li> <li><a href="/contact/" title="Contact me">Contact</a></li> <li><a href="/blog/" title="Blog maintained and curated by the author of the GLYPHICONS icons, graphic designer Jan Kovařík">Blog</a></li> </ul> </nav> <div class="header-action"> <a href="#" class="btn-sendowl-cart"><span id="page-cart"></span></a> <a href="https://transactions.sendowl.com/customer_accounts/11058/login" title="Log in to your account to view all your purchases of your GLYPHICONS products in just one place.">Log In</a> </div> </div></header> <section><div class="in"> <aside> <div class="aside-item"> <h2 class="h2-gray">Icon sets</h2> <ul> <li><a href="/sets/basic/"> Basic </a></li> <li><a href="/sets/halflings/"> Halflings </a></li> <li><a href="/sets/filetypes/"> Filetypes </a></li> <li><a href="/sets/smileys/"> Smileys </a></li> <li><a href="/sets/humans/"> Humans </a></li> <li><a href="/sets/mind/"> Mind </a></li> <li><a href="/sets/weather/"> Weather </a></li> <li><a href="/sets/camera/"> Camera </a></li> <li><a href="/sets/contagion/"> Contagion </a></li> <li><a href="/sets/arrows/"> Arrows </a></li> <li><a href="/sets/farm/"> Farm <i class="item-badge item-badge-updated">Updated</i> </a></li> </ul> </div> <div class="aside-item"> <h2 class="h2-gray">Collections</h2> <ul> <li><a href="/#glyphicons-collections">Icon sets</a></li> </ul> </div> <div class="aside-item"> <h2 class="h2-gray">Tools</h2> <ul> <li><a href="/tools/social/"> Social <i class="item-badge item-badge-updated">Updated</i> </a></li> <li><a href="/tools/svg/"> SVG </a></li> </ul> </div> <div class="aside-item"> <h2 class="h2-gray">Extras</h2> <ul> <li><a href="/label/" title="This small, bold font is designed to shine in compact spaces. Ideal for adding brief texts to your icons, symbols, signs, and illustrations">Label</a></li> </ul> </div> </aside> <div class="section-content"> <article class="article faq"><h1>FAQ</h1> <h2 class="h2-faq" style="margin-top:48px">Can I get a PDF invoice for my order</h2> <div class="faq-item"> <p>Sure thing! To get an invoice, just contact me <a href="/contact/#form-invoice">through this form</a> or send me the following info directly at <a href="mailto:glyphicons@gmail.com" title="Send me an email">glyphicons@gmail.com</a>, please keep it in this order:</p> <ul> <li>Your order ID</li> <li>Name</li> <li>Street Address</li> <li>City, ST ZIP Code</li> <li>VAT No. <span>(only if you've used this during checkout process)</span></li> </ul> <p>I'll try get back to you in next 48 hours with your invoice in PDF format.</p> </div> <h2 class="h2-faq">How do I receive my updates?</h2> <div class="faq-item"> <p>You'll receive a notification email in your inbox as soon as a new version is released, without needing to do anything extra to get these emails.</p> <p>To ensure you have the latest version, just compare the files you've downloaded with the current version on the website. The specific version of each set is included in the name of the root folder and is also listed at the end of the _changelog.txt file, which details every update.</p> </div> <h2 class="h2-faq">Does the price include VAT?</h2> <div class="faq-item"> <p>For customers outside the EU or EU taxpayers with a valid VAT number, the price you see is the final price. However, due to EU VAT laws, customers without a valid VAT number in the EU will need to pay VAT applicable in their country. Don't worry—the correct tax amount will be automatically calculated for you during checkout.</p> </div> <h2 class="h2-faq">I'm still waiting for my download link </h2> <div class="faq-item"> <p>You should receive an email with your download link immediately after payment. Although it usually takes just a few minutes, sometimes it can take up to 30 minutes. Still waiting?</p> <ul> <li>Refresh the inbox of the email associated with your PayPal account.</li> <li>Check your spam folder, just in case the email landed there.</li> <li>Make sure your payment went through <span>(if you used an eCheck or a non-instant payment method, you'll get your download link as soon as the payment clears)</span>.</li> </ul> <p>If you still haven't received an email with your download link, please contact me at <a href="mailto:glyphicons@gmail.com" title="Send me an email">glyphicons@gmail.com</a>. Don't forget to include your PayPal email and the transaction ID so we can sort this out together.</p> </div> <h2 class="h2-faq">What are the payment methods?</h2> <div class="faq-item"> <p>You can pay directly using your card through Stripe or PayPal. Shortly after your payment is processed, you'll receive an email with the download link to your icons.</p> </div> <h2 class="h2-faq">Can I get a discount?</h2> <div class="faq-item"> <p>There are no discounts or sales here – I'm not a fan of <a href="/blog/on-sales-and-discounts/" title="On sales and discounts">such sales tactics</a> often seen in digital marketing to nudge folks. However, you can still snag a better price on any icon set when you opt for <a href="/#glyphicons-collections" title="Get a head start and an advantageous price, with the new icon sets collections.">a collection</a>. It’s my way of keeping things fair and square, without the gimmicks.</p> </div> <h2 class="h2-faq">What are collections?</h2> <div class="faq-item"> <p><a href="/#glyphicons-collections" title="Get a head start and an advantageous price, with the new icon sets collections.">A collection</a> allows each set to be downloaded separately, with all sets retaining the same license as if purchased individually. The advantage? Buying sets as part of a collection means a significantly better price than acquiring them one by one.</p> <p>If you want to know more, check out <a href="/blog/new-icon-sets-collections/" title="Detailed information about collections">this article about collections</a>. And if you have any doubts or questions, feel free to <a href="/contact/#form-other" title="Send me an email">contact me</a>.</p> </div> <h2 class="h2-faq">Do you make custom icons? What is your rate?</h2> <div class="faq-item"> <p>Absolutely, I create custom icons that match the sizes, file types, and quality of the standard GLYPHICONS<sup>®</sup>. To get a rough estimate of the price and the time required to craft them, please contact me <a href="/contact/#form-icons" title="Get in touch">via the form</a> on the contact page. For more in-depth information, you can read the <a href="/blog/custom-icons-process/" title="Custom icons process">detailed article</a> about my custom icon creation process.</p> </div> <h2 class="h2-faq">Does the license allow me to use icons in HTML themes or other products intended for repeated selling?</h2> <div class="faq-item"> <p>This is explicitly prohibited in the <a href="/license/" title="GLYPHICONS regular license">license text</a>. You can't use icons in items intended for multiple re-selling or use them in your product as a main value or as a source/library of icons inside a different product.</p> <p>However, using the icons on your website, in custom (one-time) work for clients, as part of the user interface, or in printed materials is perfectly fine, provided it doesn’t involve repetitive production. For further questions or to clarify these terms in more detail, feel free to contact me.<a href="/contact/#form-license" title="Send me a question about regular license">contact me</a>.</p> </div> <h2 class="h2-faq">Can I modify icons?</h2> <div class="faq-item"> <p>Feel free to adjust the icons to fit your project by altering their color, size, or combining them. However, please refrain from changing their shape. For instance, adjusting the time on a clock icon is fine, but for more significant modifications, consider having <a href="/contact/#form-icons" title="Get in touch">custom icons</a> made.</p> </div> <h2 class="h2-faq">Where are the former PRO, ALL, and FREE versions</h2> <div class="faq-item"> <p>Each icon set is a standalone product, with its own page, update history, and pricing.</p> <p>For those who purchased former PRO version in the past, rest assured that you will continue to receive updates for all previously purchased sets <a href="/sets/basic/">Basic</a>, <a href="/sets/halflings/">Halflings</a>, <a href="/sets/filetypes/">Filetypes</a> and Social is now <a href="/tools/social/" title="On this page you can download SVG logos of the most known brands as SVG vector images.">Social tool</a>) directly in your inbox, just like before. You can find more details on this <a href="/blog/introducing-version-2-0#bundles" title="Introducing GLYPHICONS 2.0 on a GLYPHICONS Blog">in this blog post</a>.</p> <p>If you didn't get your update or can't find your order ID, please use this link and <a href="https://transactions.sendowl.com/customer_accounts/11058/login" title="Log in to your account to view all your purchases of your GLYPHICONS products in just one place.">log in and recover your account</a>.</p> </div> <h2 class="h2-faq">Who's behind GLYPHICONS<sup>®</sup>?</h2> <div class="faq-item"> <p>GLYPHICONS<sup>®</sup> were created by <a href="/contact/" title="Contact me">Jan Kovařík</a> in late 2010 and have been evolving ever since. While I, as the designer and creator, spearhead the project, it's not a solo journey. I'm supported by friends who handle the technical side of the website, tackling complexities that go beyond my expertise.</p> </div> <h2>Do you have any other questions?</h2> <p>If you haven’t found the answer you're looking for, please don't hesitate to <a href="/contact/" title="Send me an email">contact me</a>. I typically respond to emails daily, so you can expect a reply by the next day at the latest.</p> </article> </div> </div></section> <footer><div class="in"> <div class="footer-action"> <div class="footer-desc"> <h1><a href="/">GLYPHICONS</a></h1> <p>GLYPHICONS<sup>®</sup> are precisely prepared monochromatic icons and symbols, created with an emphasis to simplicity and easy orientation.</p> </div> <div class="footer-nav"> <div class="footer-nav-item"> <h2 class="h2-gray">Sets</h2> <ul> <li><a href="/sets/basic/"> Basic </a></li> <li><a href="/sets/halflings/"> Halflings </a></li> <li><a href="/sets/filetypes/"> Filetypes </a></li> <li><a href="/sets/smileys/"> Smileys </a></li> <li><a href="/sets/humans/"> Humans </a></li> <li><a href="/sets/mind/"> Mind </a></li> <li><a href="/sets/weather/"> Weather </a></li> <li><a href="/sets/camera/"> Camera </a></li> <li><a href="/sets/contagion/"> Contagion </a></li> <li><a href="/sets/arrows/"> Arrows </a></li> <li><a href="/sets/farm/"> Farm <i class="item-badge item-badge-updated">Updated</i> </a></li> </ul> </div> <div class="footer-nav-item"> <h2 class="h2-gray">Support</h2> <ul> <li><a href="/license/" title="GLYPHICONS Regular license">License</a></li> <li><a href="/motivation-behind-icons/" title="Motivation behind icons">Motivation</a></li> <li><a href="/faq/" title="Frequently asked questions">FAQ</a></li> <li><a href="/contact/" title="Contact me">Contact</a></li> <li><a href="/blog/" title="Blog maintained and curated by the author of the GLYPHICONS icons, graphic designer Jan Kovařík">Blog</a></li> <li><a href="/cookies/" title="This page describes how GLYPHICONS.com s.r.o. handle all cookies on www.glyphicons.com">Cookies</a></li> </ul> </div> <div class="footer-nav-item"> <h2 class="h2-gray">Your Account</h2> <ul> <li><a href="#"><span id="page-cart-footer"></span></a></li> <li><a href="https://transactions.sendowl.com/customer_accounts/11058/login" title="Log in to your account to view all your purchases of your GLYPHICONS products in just one place.">Log In</a></li> </ul> </div> </div> </div> <p>© 2010 - 2024 GLYPHICONS<sup>®</sup> All rights reserved.</p> <p>All logos and trademarks in Social tool are the property of the respective trademark owners. GLYPHICONS<sup>®</sup> is a registered trademark of GLYPHICONS.com s.r.o. </p> <p class="p-last"><a href="#" class="a-ico btn-scroll-top"><i>Back to the top</i></a></p> </div></footer> </div> <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.2.1/jquery.min.js"></script> <script>window.jQuery || document.write("<script src='/js/libs/jquery-3.2.1.min.js'>\x3C/script>")</script> <script src="/js/libs/clipboard.min.js"></script> <script src="/js/libs/js.cookie.min.js"></script> <script src="/js/libs/tooltipster.bundle.min.js"></script> <script src="/js/global.min.js?v=120"></script>  <script src="/js/libs/owlcarousel/owl.carousel.min.js"></script> <script> $(document).ready(function(){ $('.owl-carousel').owlCarousel({ items:1, stagePadding:1, startPosition:1, loop:true, margin:10, nav:false, }); }); </script> <script src="/js/libs/owlcarousel/owl.carousel_keyboard.js"></script> </body> </html>

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GLYPHICONS - FAQ