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Tensor Embedded
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aria-label="close" data-js-contexthelp-closing></button> </div> </div> <div class="utils-unset-gridGutter utils-page-fullheight"> <div id="container-bd8d7737ff" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <header class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-b8c768b59d" class="cmp-experiencefragment cmp-experiencefragment--header"> <div id="container-807297366e" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div data-component-module="pagenavigation" class="utils-unset-gridGutter pagenavigation aem-GridColumn aem-GridColumn--default--12"> <div id="pagenavigation-13a79ccab9" class="js-sticky cmp-page-navigation cmp-page-navigation--has-context-navigation"> <div class="cmp-navigation__icon cmp-page-navigation__mobile-bar js-mobile-navigation"> <div class="logo image cmp-page-navigation__logo 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data-cmp-data-layer="{"image-c4d31b4cb3":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-04-26T07:03:21Z","xdm:linkURL":"https://www.teamviewer.com/","image":{"repo:id":"637810ec-591a-4163-bcbb-c326e1b2054b","repo:modifyDate":"2023-01-03T15:30:00Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/teamviewer/logo-teamviewer.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <a class="cmp-image__link" href="https://www.teamviewer.com/" data-cmp-clickable data-cmp-hook-image="link"> <img src="https://s7g10.scene7.com/is/content/teamviewergmbh/logo-teamviewer-2?dpr=off" class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" alt="TeamViewer"> </a> </div> </div> <div class="globalnavigation navigation cmp-page-navigation__global-nav"> <nav class="cmp-navigation"> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level1 "><a class="cmp-navigation__item-label cmp-navigation__item-label--level1 cmp-navigation__item-link" href="https://www.teamviewer.com/fr-ca/global/enterprise/">Pour les grandes entreprises</a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 cmp-navigation__item--with-subpages js-navitem"><button type="button" class="cmp-navigation__item-label cmp-navigation__item-label--level1 cmp-navigation__item-label--level1-with-subpages js-navfoldout-trigger">Assistance</button> <ul class="cmp-navigation__item-list cmp-navigation__item-list--level1 js-navfoldout"> <li class="cmp-navigation__item cmp-navigation__item--level2 "><a href="https://www.teamviewer.com/fr-ca/global/support/customer-support/" class="cmp-navigation__item-label cmp-navigation__item-label--level2 cmp-navigation__item-link">Contacter l’assistance <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 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class="cmp-navigation__item cmp-navigation__item--level2 "><a href="https://www.teamviewer.com/fr-ca/global/support/for-developers/" class="cmp-navigation__item-label cmp-navigation__item-label--level2 cmp-navigation__item-link">Pour les développeurs (EN) <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 "><a href="https://www.teamviewer.com/fr-ca/global/support/community/" class="cmp-navigation__item-label cmp-navigation__item-label--level2 cmp-navigation__item-link">Communauté <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> </ul></li> <li class="cmp-navigation__item cmp-navigation__item--level1 cmp-navigation__item--with-subpages js-navitem"><button type="button" class="cmp-navigation__item-label cmp-navigation__item-label--level1 cmp-navigation__item-label--level1-with-subpages js-navfoldout-trigger">À propos de nous</button> <ul class="cmp-navigation__item-list cmp-navigation__item-list--level1 js-navfoldout"> <li class="cmp-navigation__item cmp-navigation__item--level2 "><a href="https://www.teamviewer.com/fr-ca/global/company/about-teamviewer/" class="cmp-navigation__item-label cmp-navigation__item-label--level2 cmp-navigation__item-link">À propos de TeamViewer <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 "><a href="https://www.teamviewer.com/fr-ca/global/company/careers/" class="cmp-navigation__item-label cmp-navigation__item-label--level2 cmp-navigation__item-link">Carrières (EN) <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 "><a href="https://www.teamviewer.com/fr-ca/global/company/investors/" class="cmp-navigation__item-label cmp-navigation__item-label--level2 cmp-navigation__item-link">Investisseurs (EN) <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 "><a href="https://www.teamviewer.com/fr-ca/global/company/press/" class="cmp-navigation__item-label cmp-navigation__item-label--level2 cmp-navigation__item-link">Presse (EN) <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 "><a href="https://www.teamviewer.com/fr-ca/global/company/leadership/" class="cmp-navigation__item-label cmp-navigation__item-label--level2 cmp-navigation__item-link">Les dirigeants (EN) <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 "><a href="https://www.teamviewer.com/fr-ca/global/company/sponsorship/" class="cmp-navigation__item-label cmp-navigation__item-label--level2 cmp-navigation__item-link">Partenariat Sport (EN) <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 "><a href="https://www.teamviewer.com/fr-ca/global/company/sustainability-and-csr/" class="cmp-navigation__item-label cmp-navigation__item-label--level2 cmp-navigation__item-link">Durabilité et RSE (EN) <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> </ul></li> <li class="cmp-navigation__item cmp-navigation__item--level1 "><a class="cmp-navigation__item-label cmp-navigation__item-label--level1 cmp-navigation__item-link" href="https://www.teamviewer.com/fr-ca/global/contact-sales/">Contacter le service commercial</a></li> </ul> </nav> </div> <div data-component-module="signin" class="signin cmp-page-navigation__global-signin cmp-page-navigation__global-nav"> <nav class="cmp-navigation"> <ul class="cmp-navigation__group cmp-signin"> <li class=" cmp-navigation__item cmp-navigation__item--level1 cmp-navigation__item--with-subpages js-navitem"><button type="button" class="cmp-navigation__item-label cmp-navigation__item-label--level1 cmp-navigation__item-label--level1-with-subpages js-navfoldout-trigger"> S’identifier</button> <ul class="cmp-navigation__item-list cmp-navigation__item-list--level1 js-navfoldout"> <li class="cmp-navigation__item cmp-navigation__item--level2"><a href="https://web.teamviewer.com/" class="cmp-navigation__item-label cmp-navigation__item-label--level2 cmp-navigation__item-link cmp-signin__item-link" data-link-info="sign_in_web-app" target="_blank">Client Web <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 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supplémentaires</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{"text-a0e4575b74":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Pour assurer le suivi des &eacute;quipements commerciaux de grande valeur apr&egrave;s la vente, vous devez pouvoir r&eacute;agir et r&eacute;soudre les probl&egrave;mes rapidement. Auparavant, cela impliquait souvent d&rsquo;envoyer un technicien sur place pour assurer le d&eacute;pannage et l&rsquo;entretien de la machine. Il est vrai qu&rsquo;un VPN ou un autre outil ad hoc peut aider &agrave; identifier certains probl&egrave;mes.</p>\n<p>Mais ce dont vous avez r&eacute;ellement besoin, c&rsquo;est d&rsquo;une solution compl&egrave;te, s&eacute;curis&eacute;e et conviviale pour offrir une t&eacute;l&eacute;assistance imm&eacute;diate &agrave; vos clients. Configurez, d&eacute;ployez des mises &agrave; jour, et assurez l&rsquo;entretien et l&rsquo;inspection des appareils, enti&egrave;rement &agrave; distance. Vous pouvez d&eacute;sormais garantir un service apr&egrave;s-vente r&eacute;actif et de grande qualit&eacute; en &eacute;conomisant du temps et des frais de d&eacute;placement.</p>\n"}}" id="text-a0e4575b74" class="cmp-text"> <p>Pour assurer le suivi des équipements commerciaux de grande valeur après la vente, vous devez pouvoir réagir et résoudre les problèmes rapidement. Auparavant, cela impliquait souvent d’envoyer un technicien sur place pour assurer le dépannage et l’entretien de la machine. Il est vrai qu’un VPN ou un autre outil ad hoc peut aider à identifier certains problèmes.</p> <p>Mais ce dont vous avez réellement besoin, c’est d’une solution complète, sécurisée et conviviale pour offrir une téléassistance immédiate à vos clients. Configurez, déployez des mises à jour, et assurez l’entretien et l’inspection des appareils, entièrement à distance. Vous pouvez désormais garantir un service après-vente réactif et de grande qualité en économisant du temps et des frais de déplacement.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/instant-it-solutions-remote-connectivity-support?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/instant-it-solutions-remote-connectivity-support.jpg" id="image-515b875725" data-cmp-data-layer="{"image-515b875725":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:04Z","image":{"repo:id":"2b752475-3b37-451a-99c2-2ca004080258","repo:modifyDate":"2023-03-28T13:46:39Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/instant-it-solutions-remote-connectivity-support.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/instant-it-solutions-remote-connectivity-support?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-b06f64342e":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Améliorez le service pour des clients plus satisfaits","xdm:linkURL":""}}" id="title-b06f64342e" class="cmp-title"> <h2 class="cmp-title__text">Améliorez le service pour des clients plus satisfaits</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-f10fbaa73e":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>B&eacute;n&eacute;ficiez de nouvelles sources de revenus en offrant une exp&eacute;rience apr&egrave;s-vente moderne et num&eacute;rique &agrave; vos clients. Tirez parti de l&rsquo;expertise interne en la rendant plus efficace pour la r&eacute;solution des probl&egrave;mes de premier niveau.&nbsp;Cela vous permet de r&eacute;duire les frais de d&eacute;placement et la charge de travail des techniciens, ainsi que de rendre les op&eacute;rations de service flexibles et comp&eacute;titives.</p>\n<p>La combinaison d&rsquo;une plus grande efficacit&eacute; du service, de la r&eacute;duction du temps de r&eacute;ponse et des temps d&rsquo;arr&ecirc;t des appareils des clients peut transformer votre entreprise et conduire &agrave; une plus grande satisfaction et fid&eacute;lisation des clients.</p>\n"}}" id="text-f10fbaa73e" class="cmp-text"> <p>Bénéficiez de nouvelles sources de revenus en offrant une expérience après-vente moderne et numérique à vos clients. Tirez parti de l’expertise interne en la rendant plus efficace pour la résolution des problèmes de premier niveau. Cela vous permet de réduire les frais de déplacement et la charge de travail des techniciens, ainsi que de rendre les opérations de service flexibles et compétitives.</p> <p>La combinaison d’une plus grande efficacité du service, de la réduction du temps de réponse et des temps d’arrêt des appareils des clients peut transformer votre entreprise et conduire à une plus grande satisfaction et fidélisation des clients.</p> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-1731352b57" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-64265c2a59" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 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src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-in-progress-error-carbon-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Minimisation des temps d’arrêt des machines</h3> </div> </div> </div> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--second-child"> <div id="uniquesellingpoint-item-e84adfccb2" class="cmp-teaser" data-cmp-data-layer="{"uniquesellingpoint-item-e84adfccb2":{"@type":"teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item","repo:modifyDate":"2024-09-09T14:02:04Z","dc:title":"Augmentation de l’efficacité et respect des accords de niveau de service (SLA)"}}"> <div class="cmp-teaser__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-data-presentation-carbon-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-data-presentation-carbon-blue.svg" id="image-e84adfccb2" data-cmp-data-layer="{"image-e84adfccb2":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:04Z","image":{"repo:id":"7b5e4a64-a6c9-4395-90df-98d72b001e14","repo:modifyDate":"2023-03-08T12:32:38Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-data-presentation-carbon-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-data-presentation-carbon-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Augmentation de l’efficacité et respect des accords de niveau de service (SLA)</h3> </div> </div> </div> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--last-child"> <div id="uniquesellingpoint-item-59aabfdff9" class="cmp-teaser" data-cmp-data-layer="{"uniquesellingpoint-item-59aabfdff9":{"@type":"teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item","repo:modifyDate":"2024-09-09T14:02:04Z","dc:title":"Réduction des frais liés au service fourni"}}"> <div class="cmp-teaser__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-currency-carbon-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-currency-carbon-blue.svg" id="image-59aabfdff9" data-cmp-data-layer="{"image-59aabfdff9":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:04Z","image":{"repo:id":"34fc2e90-bac5-417a-83b0-9ee1480d5baa","repo:modifyDate":"2023-03-08T12:32:43Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-currency-carbon-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-currency-carbon-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Réduction des frais liés au service fourni</h3> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-2c68100c32" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="leadparagraph utils-half-spacing-bottom utils--layout-8 aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-200b510575"> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{"title-fa5aecb880":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Tensor donne une longueur d’avance aux OEM","xdm:linkURL":""}}" id="title-fa5aecb880" class="cmp-title"> <h2 class="cmp-title__text">Tensor donne une longueur d’avance aux OEM</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{"text-1e42e0bcc5":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Gr&acirc;ce &agrave; une t&eacute;l&eacute;assistance s&eacute;curis&eacute;e et fiable, vous pouvez proposer des accords de niveau de service (SLA) attractifs et am&eacute;liorer l&rsquo;exp&eacute;rience et la fid&eacute;lisation des clients. Cela vous permet de cr&eacute;er de nouvelles sources de revenus r&eacute;guliers gr&acirc;ce &agrave; la connectivit&eacute; &agrave; distance et &agrave; une transition num&eacute;rique r&eacute;ussie. <b>Gruppo Cimbali</b> est la preuve que les fabricants d&rsquo;&eacute;quipement d&rsquo;origine (OEM) d&eacute;gagent de r&eacute;els profits.</p>\n<p>Les r&eacute;sultats sont les suivants&nbsp;: des techniciens jusqu&rsquo;&agrave; <b>20&nbsp;% plus efficaces</b>, jusqu&rsquo;&agrave; <b>15&nbsp;% de r&eacute;duction des frais de d&eacute;placement</b>, et une diminution significative des temps d&rsquo;arr&ecirc;t des machines et des co&ucirc;ts de maintenance.</p>\n"}}" id="text-1e42e0bcc5" class="cmp-text"> <p>Grâce à une téléassistance sécurisée et fiable, vous pouvez proposer des accords de niveau de service (SLA) attractifs et améliorer l’expérience et la fidélisation des clients. Cela vous permet de créer de nouvelles sources de revenus réguliers grâce à la connectivité à distance et à une transition numérique réussie. <b>Gruppo Cimbali</b> est la preuve que les fabricants d’équipement d’origine (OEM) dégagent de réels profits.</p> <p>Les résultats sont les suivants : des techniciens jusqu’à <b>20 % plus efficaces</b>, jusqu’à <b>15 % de réduction des frais de déplacement</b>, et une diminution significative des temps d’arrêt des machines et des coûts de maintenance.</p> </div> </div> </div> </div> <div data-component-module="customersuccess" class="customersuccess carousel utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-customersuccess utils-unset-gridGutter"> <div class="cmp-container--in-grid cmp-customersuccess__navigation splide js-customersuccess-navigation"> <div class="utils-gridGutter"> <div class="splide__track"> <ol class="cmp-customersuccess__pagination splide__list"> <li class="cmp-customersuccess__pagination-item splide__slide">Gruppo Cimbali</li> </ol> </div> </div> </div> <div class="cmp-customersuccess__carousel-container"> <div class="cmp-customersuccess__carousel splide js-customersuccess" role="group"> <div class="splide__track"> <div class="cmp-customersuccess__list splide__list js-customersuccess-list"> <div class="splide__slide"> <a class="cmp-customersuccessitem" id="teaser-57425f31ff" data-cmp-data-layer="{"teaser-57425f31ff":{"@type":"teamviewer/components/foundation/teaser/v1/teaser/teaser","repo:modifyDate":"2024-09-09T14:02:05Z","dc:title":"Gruppo Cimbali"}}" href="https://www.teamviewer.com/fr-ca/resources/success-stories/cimbali-group/"> <div class="cmp-customersuccessitem__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-gruppo-cimbali-feature?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-gruppo-cimbali-feature.png" data-title="Témoignages clients : Gruppo Cimbali" id="image-5cb73f839a" data-cmp-data-layer="{"image-5cb73f839a":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:05Z","dc:title":"Témoignages clients : Gruppo Cimbali","image":{"repo:id":"41c21344-3e8b-4533-a552-a8e3a78839e9","repo:modifyDate":"2023-05-05T07:33:25Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-gruppo-cimbali-feature.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-gruppo-cimbali-feature?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Témoignages clients : Gruppo Cimbali" title="Témoignages clients : Gruppo Cimbali"> </noscript> <meta itemprop="caption" content="Témoignages clients : Gruppo Cimbali"> </div> </div> <div class="cmp-customersuccessitem__logo"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-gruppo-cimbali-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-gruppo-cimbali-landscape.svg" data-title="Gruppo Cimbali" id="image-57425f31ff" data-cmp-data-layer="{"image-57425f31ff":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:05Z","image":{"repo:id":"58f0bb2f-9e92-4c78-a0a0-15ff010d90b3","repo:modifyDate":"2024-09-18T13:52:39Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-gruppo-cimbali-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-gruppo-cimbali-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Gruppo Cimbali"> </noscript> </div> </div> <h3 class="cmp-customersuccessitem__title">Gruppo Cimbali, l’un des principaux fabricants de machines à café professionnelles au monde, avait besoin d’une solution de connectivité à distance pour son service après-vente. TeamViewer Tensor permet désormais d’accéder de manière sécurisée et surveillée aux machines à café de la Series S.</h3> <div class="cmp-customersuccessitem__link-icon"> <svg class="cmp-customersuccessitem__link-icon-symbol" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div></a> </div> </div> </div> </div> </div> </div> </div> <div class="cmp-nextstep utils-gridGutter cmp-nextstep--two-items utils--layout-12 utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="title cmp-nextstep__headline"> <div data-cmp-data-layer="{"title-892ef83945":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"La nouvelle dimension du service après-vente rapide","xdm:linkURL":""}}" id="title-892ef83945" class="cmp-title"> <h2 class="cmp-title__text">La nouvelle dimension du service après-vente rapide</h2> </div> </div> <div class="parsys cmp-nextstep__content-wrapper"> <article data-component-module="nextstepitem" class="cmp-nextstep__tile cmp-nextstepitem cmp-nextstepitem--dark-theme"> <div id="nextstepitem-88aacf1a95" class="cmp-teaser" data-cmp-data-layer="{"nextstepitem-88aacf1a95":{"@type":"teamviewer/components/tenants/website/nextstep/nextstepitem","repo:modifyDate":"2024-09-09T14:02:05Z","dc:title":"Sans accès à distance","dc:description":"<p><b>Visites fr&eacute;quentes sur place ou utilisation de nombreux outils<br> </b>•&nbsp;La plupart des probl&egrave;mes requi&egrave;rent une intervention sur place<br> •&nbsp;Les techniciens doivent se familiariser avec de nombreux outils d&rsquo;acc&egrave;s &agrave; distance</p>\n<p>&nbsp;</p>\n<p><b>Les clients subissent des interruptions<br> </b>•&nbsp;La perte d&rsquo;activit&eacute; entra&icirc;ne des co&ucirc;ts suppl&eacute;mentaires</p>\n<p>&nbsp;</p>\n<p><b>Le manque de personnel qualifi&eacute; est probl&eacute;matique<br> </b>•&nbsp;Difficult&eacute;s &agrave; respecter les accords de niveau de service (SLA)<br> • Faible productivit&eacute; des techniciens &agrave; cause des d&eacute;placements</p>\n"}}"> <div class="cmp-teaser__content"> <h4 class="cmp-teaser__title">Sans accès à distance</h4> <div class="cmp-teaser__description"> <p><b>Visites fréquentes sur place ou utilisation de nombreux outils<br></b>• La plupart des problèmes requièrent une intervention sur place<br> • Les techniciens doivent se familiariser avec de nombreux outils d’accès à distance</p> <p> </p> <p><b>Les clients subissent des interruptions<br></b>• La perte d’activité entraîne des coûts supplémentaires</p> <p> </p> <p><b>Le manque de personnel qualifié est problématique<br></b>• Difficultés à respecter les accords de niveau de service (SLA)<br> • Faible productivité des techniciens à cause des déplacements</p> </div> </div> </div> </article> <article data-component-module="nextstepitem" class="cmp-nextstep__tile cmp-nextstepitem cmp-nextstepitem--light-theme"> <div id="nextstepitem-21f6466816" class="cmp-teaser" data-cmp-data-layer="{"nextstepitem-21f6466816":{"@type":"teamviewer/components/tenants/website/nextstep/nextstepitem","repo:modifyDate":"2024-09-09T14:02:06Z","dc:title":"Avec TeamViewer Tensor","dc:description":"<p><b>Acc&egrave;s &agrave; distance &agrave; plusieurs syst&egrave;mes d&rsquo;exploitation &agrave; partir d&rsquo;une solution unique<br /> </b>•&nbsp;Assurez la maintenance, le d&eacute;pannage et l&rsquo;entretien d&rsquo;une flotte d&rsquo;appareils &agrave; distance<br /> •&nbsp;Am&eacute;liorez l&rsquo;efficacit&eacute; &agrave; grande &eacute;chelle</p>\n<p> </p>\n<p><b>Les clients b&eacute;n&eacute;ficient d&rsquo;une plus grande valeur ajout&eacute;e<br /> </b>• Des accords de niveau de service (SLA) plus rapides et une r&eacute;duction des temps d&rsquo;arr&ecirc;t</p>\n<p> </p>\n<p><b>Expertise centralis&eacute;e avec moins de d&eacute;placements des techniciens<br /> </b>•&nbsp;Un meilleur service apr&egrave;s-vente permet de fid&eacute;liser les clients<br /> •&nbsp;De nouvelles opportunit&eacute;s de vente incitative et de vente crois&eacute;e</p>\n"}}"> <div class="cmp-teaser__content"> <h4 class="cmp-teaser__title">Avec TeamViewer Tensor</h4> <div class="cmp-teaser__description"> <p><b>Accès à distance à plusieurs systèmes d’exploitation à partir d’une solution unique<br></b>• Assurez la maintenance, le dépannage et l’entretien d’une flotte d’appareils à distance<br> • Améliorez l’efficacité à grande échelle</p> <p> </p> <p><b>Les clients bénéficient d’une plus grande valeur ajoutée<br></b>• Des accords de niveau de service (SLA) plus rapides et une réduction des temps d’arrêt</p> <p> </p> <p><b>Expertise centralisée avec moins de déplacements des techniciens<br></b>• Un meilleur service après-vente permet de fidéliser les clients<br> • De nouvelles opportunités de vente incitative et de vente croisée</p> </div> </div> </div> <div class="buttonlist cmp-nextstepitem__buttonlist"> <ul class="cmp-buttonlist"> <li class="cmp-buttonlist__button cmp-buttonlist__button--first"> <div data-component-module="button-atom" class="button cmp-button--primary"> <a id="button-eb532883e5" class="cmp-button" href="/fr-ca/products/tensor/trial/" data-cmp-clickable data-cmp-data-layer="{"button-eb532883e5":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-09-09T14:02:06Z","dc:title":"Démarrez maintenant","xdm:linkURL":"/fr-ca/products/tensor/trial/"}}"> <span class="cmp-button__text">Démarrez maintenant</span> </a> </div></li> </ul> </div> </article> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-10 cmp-basic-text--alignment-center aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-843cc11efa":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-09T14:02:06Z","xdm:text":"<h2>Compatibilit&eacute; sur toutes les plateformes</h2>\n<p>TeamViewer Tensor permet aux OEM d&rsquo;utiliser la connectivit&eacute; &agrave; distance sur toutes les principales plateformes de syst&egrave;mes d&rsquo;exploitation embarqu&eacute;es.</p>\n"}}" id="text-843cc11efa" class="cmp-text"> <h2>Compatibilité sur toutes les plateformes</h2> <p>TeamViewer Tensor permet aux OEM d’utiliser la connectivité à distance sur toutes les principales plateformes de systèmes d’exploitation embarquées.</p> </div> </div> <div class="customerlogo utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-customerlogo utils-gridGutter"> <ul class="parsys cmp-customerlogo__list"> <li class="cmp-logoitem"> <div class="cmp-logoitem__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-android-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/download-os/logo-android-landscape.svg" data-title="Android" id="image-f2e7dea336" data-cmp-data-layer="{"image-f2e7dea336":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:06Z","image":{"repo:id":"b8ddab06-229f-4324-8b93-d3caf2e139a4","repo:modifyDate":"2023-04-24T22:48:23Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/download-os/logo-android-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-android-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Android"> </noscript> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-centos-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/download-os/logo-centos-landscape.svg" data-title="CentOS" id="image-97433336a4" data-cmp-data-layer="{"image-97433336a4":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:06Z","image":{"repo:id":"05543b89-9287-4a14-9af4-089381f6e8f5","repo:modifyDate":"2023-04-24T22:48:25Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/download-os/logo-centos-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-centos-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="CentOS"> </noscript> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-debian-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/download-os/logo-debian-landscape.svg" data-title="Debian" id="image-d6a2552e69" data-cmp-data-layer="{"image-d6a2552e69":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:06Z","image":{"repo:id":"195be0b3-3e88-436c-a46d-261efa08a5f2","repo:modifyDate":"2023-04-24T22:48:25Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/download-os/logo-debian-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-debian-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Debian"> </noscript> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-fedora-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/download-os/logo-fedora-landscape.svg" data-title="Fedora" id="image-05fb10f8b9" data-cmp-data-layer="{"image-05fb10f8b9":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:06Z","image":{"repo:id":"a14775a9-724f-44ec-ac2a-0e31001c3d89","repo:modifyDate":"2023-04-24T22:48:25Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/download-os/logo-fedora-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-fedora-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Fedora"> </noscript> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-opensuse-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/download-os/logo-opensuse-landscape.svg" data-title="OpenSUSE" id="image-1cc9af4702" data-cmp-data-layer="{"image-1cc9af4702":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:06Z","image":{"repo:id":"fb15e72b-e06f-4ff8-9421-68fb1848c880","repo:modifyDate":"2023-04-24T22:48:26Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/download-os/logo-opensuse-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-opensuse-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="OpenSUSE"> </noscript> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-red-hat-enterprise-linux-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/download-os/logo-red-hat-enterprise-linux-landscape.svg" data-title="Red Hat Enterprise Linux" id="image-01f5b37e91" data-cmp-data-layer="{"image-01f5b37e91":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:06Z","image":{"repo:id":"8c9c25f8-6de4-434c-b19f-c614860a9ae1","repo:modifyDate":"2023-04-24T22:48:26Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/download-os/logo-red-hat-enterprise-linux-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-red-hat-enterprise-linux-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Red Hat Enterprise Linux"> </noscript> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-ubuntu-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/download-os/logo-ubuntu-landscape.svg" data-title="Ubuntu" id="image-46c3a3de97" data-cmp-data-layer="{"image-46c3a3de97":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:06Z","image":{"repo:id":"3d6adc0b-8977-43e7-89dc-0ef93b93b6d4","repo:modifyDate":"2023-04-24T22:48:27Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/download-os/logo-ubuntu-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-ubuntu-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Ubuntu"> </noscript> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-windows-10-iot-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/download-os/logo-windows-10-iot-landscape.svg" data-title="Windows 10 IoT" id="image-f369d3eece" data-cmp-data-layer="{"image-f369d3eece":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:06Z","image":{"repo:id":"e11b9f8b-2c08-4ffa-80e4-3aa2b0b1caf5","repo:modifyDate":"2023-04-24T22:48:24Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/download-os/logo-windows-10-iot-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-windows-10-iot-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Windows 10 IoT"> </noscript> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-yocto-project-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/download-os/logo-yocto-project-landscape.svg" data-title="Yocto Project" id="image-1c8f5e812f" data-cmp-data-layer="{"image-1c8f5e812f":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:06Z","image":{"repo:id":"93257d55-876b-4dfb-b659-cc1f3d59c1f8","repo:modifyDate":"2023-04-24T22:48:23Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/download-os/logo-yocto-project-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-yocto-project-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Yocto Project"> </noscript> </div> </div></li> </ul> </div> </div> <div class="cmp-benefitsoverview utils-gridGutter cmp-benefitsoverview--row-4 utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="title cmp-benefitsoverview__headline"> <div data-cmp-data-layer="{"title-4589959302":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Cas d’utilisation","xdm:linkURL":""}}" id="title-4589959302" class="cmp-title"> <h2 class="cmp-title__text">Cas d’utilisation</h2> </div> </div> <ul class="parsys cmp-benefitsoverview__list"> <li class="cmp-benefitsitem"> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--medium"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-remote-access-and-control-carbon-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-remote-access-and-control-carbon-blue.svg" id="image-1c5bd16256" data-cmp-data-layer="{"image-1c5bd16256":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:07Z","image":{"repo:id":"3234a6ff-08bc-4b25-a6bd-ab772266897f","repo:modifyDate":"2023-03-08T12:32:39Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-remote-access-and-control-carbon-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-remote-access-and-control-carbon-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <h3 class="cmp-benefitsitem__headline">Acc&egrave;s et contr&ocirc;le &agrave; distance</h3> <div class="cmp-benefitsitem__abstract"> <p>Accès sécurisé en un clic aux appareils et équipements</p> <p> </p> <ul> <li>Accédez aux appareils embarqués depuis n’importe où</li> <li>Identifiez et résolvez les problèmes en temps réel</li> <li>Commandez les pièces nécessaires avant de vous rendre sur place</li> <li>Réduisez les coûts de maintenance et les visites sur place</li> <li>Configurez le transfert de plusieurs ports en toute simplicité</li> </ul> </div> </article></li> <li class="cmp-benefitsitem"> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--medium"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-secure-attended-access-carbon-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-secure-attended-access-carbon-blue.svg" id="image-d61dd82f5c" data-cmp-data-layer="{"image-d61dd82f5c":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:07Z","image":{"repo:id":"f0e644e0-5b9e-4920-afed-345b20423019","repo:modifyDate":"2023-03-08T12:32:16Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-secure-attended-access-carbon-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-secure-attended-access-carbon-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <h3 class="cmp-benefitsitem__headline">Accès sous surveillance sécurisé</h3> <div class="cmp-benefitsitem__abstract"> <p>L’OEM se connecte via l’accès à distance pendant que le client est présent sur place</p> <p> </p> <ul> <li>Identifiez et résolvez les problèmes à distance avec le client</li> <li>L’opérateur sur place doit octroyer un accès spécifique à chaque fois</li> <li>L’accès est impossible sans autorisation</li> <li>Gérez les tickets facilement à partir de la TeamViewer Management Console ou du client TeamViewer.</li> </ul> </div> </article></li> <li class="cmp-benefitsitem"> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--medium"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-remote-operations-carbon-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-remote-operations-carbon-blue.svg" id="image-495acc8e2b" data-cmp-data-layer="{"image-495acc8e2b":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:07Z","image":{"repo:id":"098caf80-cfef-4ae8-8157-4ffbbecb2c99","repo:modifyDate":"2023-03-08T12:32:39Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-remote-operations-carbon-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-remote-operations-carbon-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <h3 class="cmp-benefitsitem__headline">Opérations à distance</h3> <div class="cmp-benefitsitem__abstract"> <p>Configurez et utilisez les appareils connectés à distance</p> <p> </p> <ul> <li>Créez des cages et contrôlez le statut des points de terminaison en temps réel</li> <li>Minimisez les visites sur place pour les opérations courantes</li> <li>La fonction de capture d’écran de grande qualité vous permet d’intervenir sur la machine comme si vous étiez devant</li> </ul> </div> </article></li> <li class="cmp-benefitsitem"> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--medium"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-device-management-carbon-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-device-management-carbon-blue.svg" id="image-93526a5483" data-cmp-data-layer="{"image-93526a5483":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:07Z","image":{"repo:id":"8b122e5f-84f4-4f4f-90de-287c0c4a3a2a","repo:modifyDate":"2023-03-08T12:32:38Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/carbon-blue-icons/icon-device-management-carbon-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-device-management-carbon-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <h3 class="cmp-benefitsitem__headline">Gestion des appareils</h3> <div class="cmp-benefitsitem__abstract"> <p>Gérez les flottes d’appareils connectés à distance</p> <p> </p> <ul> <li>Une plateforme centrale pour l’organisation, la maintenance et l’orchestration des logiciels et services</li> <li>Surveillez le statut des appareils afin de garantir des performances fiables</li> <li>Bénéficiez de l’accès unique basé sur des technologies d’accès et de contrôle de premier plan</li> <li>Gérez et partagez les groupes, les rôles, les accès, le provisionnement et les attributions</li> </ul> </div> </article></li> </ul> </div> <div class="leadparagraph utils-half-spacing-bottom utils--layout-8 aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-609f340343"> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{"title-93826fc810":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Une sécurité par la conception pour tous les secteurs, dont la santé","xdm:linkURL":""}}" id="title-93826fc810" class="cmp-title"> <h2 class="cmp-title__text">Une sécurité par la conception pour tous les secteurs, dont la santé</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{"text-00b8e082da":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>TeamViewer innove en permanence pour renforcer la s&eacute;curit&eacute; de son r&eacute;seau d&rsquo;acc&egrave;s mondial et de son logiciel. C&rsquo;est pour cette raison que les OEM qui traitent des donn&eacute;es confidentielles optent pour Tensor. Prenons l&rsquo;exemple de <b>Regensight</b>.</p>\n<p>Quels ont &eacute;t&eacute; les r&eacute;sultats&nbsp;? Un nouveau service apr&egrave;s-vente num&eacute;rique pour leurs produits, une conformit&eacute; aux normes de s&eacute;curit&eacute; du secteur de la sant&eacute;, une r&eacute;duction des temps d&rsquo;arr&ecirc;t, une am&eacute;lioration de la fiabilit&eacute; des appareils, des clients plus satisfaits et une plus grande confiance de la part des utilisateurs finaux.</p>\n"}}" id="text-00b8e082da" class="cmp-text"> <p>TeamViewer innove en permanence pour renforcer la sécurité de son réseau d’accès mondial et de son logiciel. C’est pour cette raison que les OEM qui traitent des données confidentielles optent pour Tensor. Prenons l’exemple de <b>Regensight</b>.</p> <p>Quels ont été les résultats ? Un nouveau service après-vente numérique pour leurs produits, une conformité aux normes de sécurité du secteur de la santé, une réduction des temps d’arrêt, une amélioration de la fiabilité des appareils, des clients plus satisfaits et une plus grande confiance de la part des utilisateurs finaux.</p> </div> </div> </div> </div> <div data-component-module="customersuccess" class="customersuccess carousel utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-customersuccess utils-unset-gridGutter"> <div class="cmp-container--in-grid cmp-customersuccess__navigation splide js-customersuccess-navigation"> <div class="utils-gridGutter"> <div class="splide__track"> <ol class="cmp-customersuccess__pagination splide__list"> <li class="cmp-customersuccess__pagination-item splide__slide">Regensight</li> </ol> </div> </div> </div> <div class="cmp-customersuccess__carousel-container"> <div class="cmp-customersuccess__carousel splide js-customersuccess" role="group"> <div class="splide__track"> <div class="cmp-customersuccess__list splide__list js-customersuccess-list"> <div class="splide__slide"> <a class="cmp-customersuccessitem" id="teaser-4ea2bc162f" data-cmp-data-layer="{"teaser-4ea2bc162f":{"@type":"teamviewer/components/foundation/teaser/v1/teaser/teaser","repo:modifyDate":"2024-09-09T14:02:07Z","dc:title":"Regensight"}}" href="https://www.teamviewer.com/fr-ca/resources/success-stories/regensight/"> <div class="cmp-customersuccessitem__image"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-regensight-feature?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-regensight-feature.jpg" data-title="Témoignages clients : Regensight" id="image-b7e6032c3f" data-cmp-data-layer="{"image-b7e6032c3f":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:07Z","dc:title":"Témoignages clients : Regensight","image":{"repo:id":"c701e959-d15c-4158-a577-4207ee680ef4","repo:modifyDate":"2023-02-01T14:30:35Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/customer-success/customer-success-regensight-feature.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-regensight-feature?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Témoignages clients : Regensight" title="Témoignages clients : Regensight"> </noscript> <meta itemprop="caption" content="Témoignages clients : Regensight"> </div> </div> <div class="cmp-customersuccessitem__logo"> <!-- This component overlays core component image --> <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/logo-regensight-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-regensight-landscape.png" data-title="Regensight" id="image-4ea2bc162f" data-cmp-data-layer="{"image-4ea2bc162f":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-09T14:02:07Z","image":{"repo:id":"8a51bbce-242a-4eb0-a23c-669fd6b9fa8f","repo:modifyDate":"2023-02-01T14:30:35Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-regensight-landscape.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/logo-regensight-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Regensight"> </noscript> </div> </div> <h3 class="cmp-customersuccessitem__title">L’entreprise de technologie médicale Regensight avait besoin d’un accès à distance fiable pour le service après-vente des appareils dans une structure médicale. TeamViewer Tensor a permis à Regensight d’accéder à distance à sa plateforme chirurgicale tout en garantissant le respect des normes.</h3> <div class="cmp-customersuccessitem__link-icon"> <svg class="cmp-customersuccessitem__link-icon-symbol" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div></a> </div> </div> </div> </div> </div> </div> </div> <div class="leadparagraph utils-spacing-bottom utils--layout-8 aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-d507ba532c"> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{"title-8189a4e43d":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Que peut apporter Tensor à votre organisation ?","xdm:linkURL":""}}" id="title-8189a4e43d" class="cmp-title"> <h2 class="cmp-title__text">Que peut apporter Tensor à votre organisation ?</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{"text-11dd4fcfd0":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Chaque probl&egrave;me r&eacute;solu gr&acirc;ce &agrave; TeamViewer Tensor se traduit par une nouvelle opportunit&eacute;. 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