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url('data:image/png;base64,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'); background-image: none, url('data:image/svg+xml;base64,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'); background-repeat: no-repeat; width: 152px; height: 26px; line-height: 26px; padding: 0; text-indent: -9999em; overflow: hidden; float: left; zoom: 1; z-index: 2; opacity: 1; } body > header .addthis-logo:hover { opacity: .75; } body > header .container { position: relative; max-width: 1280px; margin: 0 auto; font-family: "Lato","Open Sans Light","helvetica neue",helvetica,arial,sans-serif; font-weight: 300; font-size: 3.2em; color: #fff; z-index: 1; } body > header .page-title { padding: 100px 0 40px 0; text-align: center; color: #fff; } body > header h1 { margin: 0 0 30px; padding: 0; text-shadow: 0 1px rgba(0,0,0,.5); line-height: 1; font-size: 3.2em; font-weight: 700; color: #fff; opacity: 0; opacity: 1\9; -webkit-animation: fadein .6s .5s 1 forwards ease-in; -moz-animation: fadein .6s .5s 1 forwards ease-in; -ms-animation: fadein .6s .5s 1 forwards ease-in; -o-animation: fadein .6s .5s 1 forwards ease-in; animation: fadein .6s .5s 1 forwards ease-in; cursor: default; } body > header h1 a:link, body > header h1 a:visited, body > header h1 a:hover { display: block; border: none !important; text-decoration: none !important; font-weight: 700 !important; color: #fff !important; } /* HEADER SEARCH ---------------------------------------------------------- */ body > header .header-right { position: relative; top: 25px; right: 5%; float: right; z-index: 2; } body > header .header-right a { display: inline-block; text-decoration: none; text-transform: uppercase; margin: 8px 0 0 20px; outline: none; font-size: 14px; color: #fff; float: left; opacity: 1; } body > header .header-right a:hover { text-decoration: none; opacity: .5; } body > header .support-search-big { background: none !important; } body > header #support-search { position: relative; display: inline-block; margin-left: 20px; } body > header #support-search #q { background: #fff; border: none; -webkit-border-radius: 4px; -moz-border-radius: 4px; -ms-border-radius: 4px; -o-border-radius: 4px; border-radius: 4px; width: 160px; height: 32px; line-height: 32px; font-weight: 300; font-size: 16px; padding-left: 25px; margin-bottom: 5px; outline: none; -webkit-transition: all 0.3s ease; -moz-transition: all 0.3s ease; transition: all 0.3s ease; color: #444; } body > header #support-search #q:focus { width: 280px; } body > header #support-search-submit { position: absolute; top: 10px; left: 10px; right: auto; background: url('https://web.archive.org/web/20140702132348im_/http://assets3.desk.com/images/portal/search.gif') no-repeat; border: 0; width: 13px; height: 18px; padding: 0; margin: 0; overflow: hidden; text-indent: 900px; cursor: pointer; } body > header .question-small { padding: 2px 8px; font-size: 12px; font-weight: 300; color: #999; color: rgba(255,255,255,.5); cursor: default; } /* FOOTER ---------------------------------------------------------- */ body > footer { background: #363432; margin-bottom: -1px; padding: 1.5em 0 2em 0; color: #ccc; color: rgba(255,255,255,.5); } body > footer p { margin: 0; padding: 0 200px 2px 0; font-family: "lato","helvetica neue",helvetica,arial,sans-serif !important; font-weight: 300 !important; font-size: 14px !important; color: #fff !important; color: rgba(255,255,255,.5) !important; } body > footer p a:link, body > footer p a:visited { color: #fff; color: rgba(255,255,255,.75); } body > footer .btn-getstarted { position: absolute; top: 0; right: 15px; display: inline-block; background: #fff; border-radius: 16px; height: 33px; line-height: 33px; padding: 0 16px; margin: 5px 10px 0 0; text-transform: uppercase; font-weight: 600; color: #333; float: right; } body > footer .btn-getstarted:hover { background: #FE6D4C; text-decoration: none; color: #fff; } /* MAIN CONTENT ---------------------------------------------------------- */ #company-support-portal { background-color: #ecebe8; background: -webkit-radial-gradient(circle,#f9f9f9,#e2e0dc); background: -moz-radial-gradient(circle,#f9f9f9,#e2e0dc); background: -ms-radial-gradient(circle,#f9f9f9,#e2e0dc); margin: 0; padding: 10px 0 0; line-height: 1.5em; } .wrapper { position: relative; max-width: 1280px; width: 90%; margin-right: auto; margin-left: auto; padding: 50px 15px; line-height: 1.5em; } .container-fluid { position: relative; max-width: 1280px; width: 90%; margin-right: auto; margin-left: auto; padding-left: 15px; padding-right: 15px; } .content-title { padding: 60px 0; text-align: center; } .content-title:first-of-type { padding-top: 0; } .content-title h2, .content-title h3 { margin: 0; padding: 0; font-size: 3em; line-height: 1em; cursor: default; } .topic-block, .topic-block-narrow { width: 33%; padding: 0 20px 40px; float: left; } .topic-block h4, .topic-block-narrow h4 { margin-bottom: 10px; } #support-main, #support-main-index { padding: 0 85px 50px 15px; min-height: 250px; margin: 0 auto; line-height: 1.8em; } #support-main { width: 80%; } #support-main.support-main { float: left; } #support-main h3 { margin: 20px 0; padding: 0; line-height: 1em; font-size: 3em; } #support-main .content { font-size: 1.2em; line-height: 1.5em; } #support-main .article-content { min-height: 380px; } #support-main .article-content h2 { margin: 2em 0 !important; font-size: 2em; } #support-main .article-content h3 { margin: 2em 0 1em 0 !important; font-size: 1.5em; } #support-main .article-content h2:first-of-type, #support-main .article-content h3:first-of-type { margin-top: 0 !important; } #support-main .title h3 { margin: 0 0 20px 0 !important; } #support-main .meta { margin: 4em 0; font-size: .8em; } #support-main .meta .name.agent { background: #f8694d; } #support-main .meta span { display: inline-block; margin-right: 1em; cursor: default; } #support-main .title .addthis_toolbox { height: 32px; margin-bottom: 2em; margin-top: 1em; /*position: relative; top: -50px; float: right;*/ } #support-main a.addthis_button_expanded { -webkit-transition: none !important; -moz-transition: none !important; -o-transition: color 0 ease-in; transition: none !important; } #support-main .article-content .full-width { width: 100%; max-width: 900px; } #support-main .article-content .full-width { border: 1px solid #ccc; } #support-main pre.prettyprint { /* default skin */ background: #fff; border-color: #c7c5bf; padding: 10px; margin: 10px 0; -webkit-border-radius: 3px; -moz-border-radius: 3px; border-radius: 3px; -ms-word-break: break-all; word-break: break-all; word-wrap: break-word } #support-main b, #support-main strong, #support-main dt { color: #2b2b2b; } #support-main p { margin: 20px 0; padding: 0; line-height: 1.5em !important; font-weight: 300 !important; } #support-main dt { margin: 2em 0 0; font-weight: 700; } #support-main ul, #support-main ol { margin: 20px 0; } #support-main ul li, #support-main ol li { margin: 0 0 0 22px; padding: 0 0 5px 0; } #support-main h2 + ul, #support-main h3 + ul { margin: 0; } #support-main code, #support-main samp { /*font-family: Inconsolata, monospace, sans-serif;*/ font-weight: 300; color: #a0441c; } #support-main table { display: table; border-collapse: separate; width: 100%; } #support-main table thead th { border-bottom: 3px solid #a09d96; padding: 10px 0; text-align: left; color: #2b2b2b; } #support-main table tbody td { padding: 10px 0; word-break: break-all; word-break: break-word; font-size: .9em; } #support-main table tbody tr:nth-child(odd) { background: rgba(255,255,255,.4); } /* SUPPORT SIDE */ #support-side { width: 20%; padding-top: 30px; float: right; } #support-side #post-question-submit { height: 48px; line-height: 48px; min-width: 200px; margin-bottom: 2em; padding: 0; font-size: 16px; } #support-side h3 { margin-bottom: 20px !important; } #breadcrumbs { position: relative; top: -25px; } .atm-s a, #at_hover.atm-s a { font-family: helvetica,arial,sans-serif !important; } /* Top Content Search Form */ #support-search { position: relative; } #support-search-submit { position: absolute; top: 0; right: 0; background: #FE6D4C; border: none; border-radius: 0 4px 4px 0; height: 48px; line-height: 48px; padding: 0 20px; font-weight: 300; font-size: 16px; color: #fff; cursor: pointer; } #q2 { background: #fff; border: 1px solid #ccc; -webkit-border-radius: 4px; -moz-border-radius: 4px; -ms-border-radius: 4px; -o-border-radius: 4px; border-radius: 4px; width: 99%; width: calc(100% - 90px); height: 48px; line-height: 48px; font-weight: 300; font-size: 16px; color: #444; } #question-mask2 { display: none; } /* RATE ARTICLE */ #rate_article { margin: 2em 0; } #rate_article > div { display: inline-block; } #rate_article .rate-link-down { margin-left: 2em; } #rate_article a { display: inline-block; background: #f8694d; border-radius: 3px; padding: 0 12px; margin-right: .5em; font-size: 1em; color: #fff; } #rate_article a:hover { background: #2b2b2b; border: none !important; text-decoration: none; } /* SEARCH DROPDOWN-RESULTS */ .ui-autocomplete { border-color: #a09d96; left: auto !important; right: 5%; padding: 0; } .ui-menu .ui-menu-item a { border-radius: 0; } /* .ui-menu .ui-menu-item:nth-child(odd) { background: #fbfaf6 } .ui-menu .ui-menu-item a { border-radius: 0; border: none; padding: 5px; } .ui-autocomplete a:hover, .ui-autocomplete a.ui-state-hover, li.featured a, .highlight { background: #e8f5f8 !important; border-color: #e8f5f8 !important; } */ .ui-menu-item .ui-autocomplete .article-autocomplete-subject { font-family: inherit !important; font-size: 1.1em; font-weight: 600; color: #f8694d !important; } .ui-menu-item .article-autocomplete-body { font-family: inherit !important; font-size: 1.1em; } /* SEARCH RESULTS */ #search-results { margin: 4em 0 0; } #search-results li { /* list-style: none; */ padding: 1em !important; margin: 0 !important; } #search-results li:nth-child(odd) { background: rgba(255,255,255,.4); } #search-results h4 a { font-weight: 700; } #search-results .meta { margin: 0; } #search-results .meta span { margin-right: 1em; } /* PAGINATION */ .pagination { margin: -2em 0 3em 0; } .pagination .current { display: inline-block; background: #363432; border: 1px solid ##363432; border-radius: 3px; min-width: 30px; margin: 0 5px; text-align: center; font-style: normal; color: #fff; } .pagination > a { display: inline-block; background: none; border: 1px solid rgba(255,255,255,.0); border-radius: 3px; min-width: 30px; margin: 0 5px; text-align: center; font-style: normal; } .pagination > a:hover { background: #f8694d; border-color: #f8694d; text-decoration: none; color: #fff; } .pagination .disabled { cursor: default; } /* QUESTIONS */ .question-details { margin-bottom: 4em; } .question-details h3 { margin: 0 !important; } .question-details .meta { margin: 1em 0 2em 0 !important; } .question .meta .name { display: inline-block; background: #a9d043; border-radius: 12px; margin-right: .5em; padding: 0 8px 3px 8px; line-height: 20px; font-weight: 300; color: #fff; cursor: default; } .question-ask { position: relative; padding-left: 80px; } .question .gravatar-wrapper { position: absolute; left: 0; } .question .gravatar-wrapper img { border: 1px solid #c7c5bf; border-radius: 3px; } #support-main .answer-details .meta { margin: 10px 0 0; padding-bottom: 1em; } .question .answer-details .meta .name { background: #a09d96; } .question .question-details .gravatar-wrapper { top: 0; } .question .replies { border-top: 3px solid #a09d96; padding-top: 2em; } .question .reply { position: relative; border-bottom: 1px solid #c7c5bf; padding: 40px 0 40px 80px; } .question .reply .gravatar-wrapper { top: 4px0; } .question .answer-body { padding-bottom: 2em; } .question .answer-rating { text-align: right; font-size: .8em; } .question .answer-rating > div { display: inline-block; margin-left: 1.5em; } .question .answer-rating > div span { cursor: default; } .question .answer-rating a:link, .question .answer-rating a:visited { display: inline-block; background: transparent; border: 1px solid #c7c5bf; border-radius: 3px; padding: 0 12px; margin-right: .5em; font-size: 1em; color: #66625b; } .question .answer-rating a:hover { background: #2b2b2b; border-color: #2b2b2b !important; text-decoration: none; color: #fff; } .question .agent-answer-label { color: #000; } .question .best-answer-green { position: absolute; top: 10px; right: 10px; background: #a9d043; border-radius: 16px; padding: 0 12px; font-size: 14px; color: #fff; cursor: default; } .question .best-answer-green a { display: block; color: #fff; cursor: pointer; } #question-best-answer { background: rgba(255,255,255,.6); } #question-best-answer .reply { border-bottom: none; } #support-main .form-notice { margin-bottom: 4em; } /* SUBMIT QUESTION */ #form { margin: 20px 0 50px 0; } #form .input-button { margin-top: -125px; float: right; } #form .input-button input[type="submit"] { position: relative; top: -138px; height: 120px; line-height: 120px; } .input-block { position: relative; background: #eeedea; border: 1px solid #dad7d0; border-radius: 4px; margin-bottom: 10px; padding: 20px; } .input-block.required:after { content: "required"; position: absolute; top: 10px; right: 10px; background: #ebccd1; border-radius: 12px; padding: 0 12px; line-height: 18px; text-transform: uppercase; font-size: 11px; font-weight: 300; color: #a94442; } .input-block label { display: block; font-weight: 700; color: #2b2b2b; } .input-block input[type="text"], .input-block input[type="email"], .input-block input[type="url"], .input-block textarea { background: #fff; border: 1px solid #dad7d0; border-radius: 3px; width: 100%; height: 48px; line-height: 48px; padding: 0 10px; outline: none; font-size: 24px; color: #2b2b2b; } .input-block input[type="text"]:focus, .input-block input[type="email"]:focus, .input-block input[type="url"]:focus, .input-block textarea:focus { border-color: #adaba6; } .input-block textarea { min-height: 160px; } .input-footer { position: relative; min-height: 115px; padding-top: 40px; } .input-footer input[type="submit"] { position: absolute; top: 40px; right: 0; height: 113px; line-height: 113px; } .recaptchatable { background: #fff; border: 1px solid #dad7d0 !important; } .recaptchatable a { font-size: 12px; color: #999 !important; } .recaptchatable #recaptcha_image { border: none !important; } #recaptcha_widget_div { width: 440px; margin-top: 2em; } #recaptcha_response_field { border-color: #dad7d0 !important; padding: 5px; outline: none; } #recaptcha_response_field:focus { border-color: #adaba6 !important; } .faux-file-field { padding: 10px 0; } /* TOGGLE */ #toggle .nav-tabs { height: 48px; border-bottom: 1px solid #666; margin: 1.5em 0; padding: 0 10px; } #toggle .nav-tabs a { position: relative; display: inline-block; background: none !important; border: none; height: 48px; line-height: 48px; padding: 1px 25px; } #toggle .nav-tabs a.active { background: none !important; border-left: 1px solid #666; border-right: 1px solid #666; border-top: 1px solid #666; border-bottom: 1px solid #ecebe8; border-radius: 4px 4px 0 0; padding: 0 25px; color: #000; } #toggle .nav-tabs a:hover { background: none !important; color: #2b2b2b !important; } #toggle .nav-tabs a.active:hover { color: #2b2b2b !important; } /* MY CASES */ table.mycases { width: 100%; border: 1px solid #dad7d0; border-collapse: collapse; border-spacing: 1px; } table.mycases thead th { border-bottom: 2px solid #a09d96; padding: 10px; font-weight: bold; font-size: .8em; text-align: left; color: #2b2b2b; } table.mycases tbody tr:nth-child(odd) { background-color: #fff; } table.mycases tbody tr:nth-child(even) { background-color: #f3f2ee; } table.mycases tbody td { border-bottom: 1px solid #dad7d0; padding: 8px 10px; vertical-align: top; border-collapse: collapse; -ms-word-break: break-all; word-break: break-all; word-break: break-word; line-height: 1.5em; font-size: .8em; } table.mycases tbody td td { border: none; } /* COMMON */ h1,h2,h3,h4,h5,h6 { color: #2b2b2b; cursor: default; } hr { border-top: 1px solid #c7c5bf; border-bottom: none; height: 1px; margin: 20px 0; overflow: hidden; } .pill-new { display: inline-block; background: #51c0df; border-radius: 12px; vertical-align: super; padding: 0 8px; line-height: 16px; font-weight: 300; font-size: 11px; color: #fff; cursor: default; } .bluebox { background: #d9edf7; border: 1px solid #bce8f1; border-radius: 3px; margin: 2em 0; padding: 1em; color: #31708f; } .pic-full { border: 1px solid #a09d96; width: 100%; } .view-more:link, .view-more:visited { /* color: #66625b; */ } b,strong { color: #2b2b2b; } .clear { clear: both; } .mt0 { margin-top: 0 !important; } /* MEDIA QUERIES ---------------------------------------------------------- */ @media only screen and (max-width: 479px) { body > header { min-height: 200px; } body > header h1 { font-size: 64px; } body > header .addthis-logo { width: 32px; } body > header #support-search #q:focus { widows: 240px; } body > header .question-small { display: none !important; } .content-title h2, .content-title h3 { font-size: 2em; } .topic-block, .topic-block-narrow { width: 100%; } #support-main, #support-side { width: 100%; padding: 15px; } #post-question-submit { padding: 0 32px; } body > footer .btn-getstarted { position: relative; top: 10px; right: auto; left: 0; float: none; } } </style> <!-- OVERRIDES --> <style type="text/css"> /* LINK COLOR */ a{ color: # !important; } /* BODY STYLES */ body{ font-family: Lucida Grande,Verdana,Arial,sans-serif !important; background: #F4F4F4 !important; color: #000000 !important; } .ui-autocomplete a:hover, .ui-autocomplete a.ui-state-hover, li.featured a, .highlight { background: #FFFAE1 !important; background-color: #FFFAE1 !important; } #support-main h5 a, #toggle .active { background: #E5E5E5 !important; color: #535353 !important; } #support-main .dashboard h5 a:hover, #toggle a:hover { background: #254689 !important; color: #ffffff !important; } #toggle a { background: #ffffff !important; } #form label.invalid { color: #FF0000 !important; } /* HEADER BACKGROUND COLOR */ #company-header{ background: #000000 !important; } /* TITLE BACKGROUND COLOR */ #support-header{ background: #E5E5E5 !important; } #support-header h2{ text-shadow: 0 1px 0 #ffffff !important; } #breadcrumbs{ color: #000000 !important; } /* FORM BACKGROUND COLOR */ .support-body, .question-body, #form, .pagination, .reply, .condensed{ background: #ffffff !important; } /* TEXT COLOR */ p{ font: 14pt Lucida Grande,Verdana,Arial,sans-serif !important; color: #535353 !important; } /* HEADING TEXT COLOR */ h2, h3, h4, h5{ color: #000000 !important; font-family: Lucida Grande,Verdana,Arial,sans-serif !important; } .ui-autocomplete{ background: #ffffff !important; font: 10pt Lucida Grande,Verdana,Arial,sans-serif !important; } .ui-autocomplete .article-autocomplete-subject{ color: #254689 !important; font: 10pt Lucida Grande,Verdana,Arial,sans-serif !important; } .article-autocomplete-body{ color: #666666 !important; font: 10pt Lucida Grande,Verdana,Arial,sans-serif !important; font-size: 90% !important; } .support-search-big #support-search-submit, #question_submit, #email_submit, #chat_submit, #answer_submit{ background: # url(/web/20140702132348im_/http://support.addthis.com/customer/portal/articles/1397604-addthis-pro-dashboard) !important; color: # !important; } .support-search-big{ background: #E5E5E5 !important; } /* Override for jquery spinner position */ .ui-autocomplete-loading { background-position: 85% !important; } </style> <style type="text/css"> /* CUSTOM CSS OVERRIDES */ body { position: relative; background: #ecebe8; margin: 0; padding: 0; font-family: "lato","helvetica neue",helvetica,arial,sans-serif; font-size: 16px; font-weight: 300; color: #66625b; } a:link, a:visited { font-family: "lato","helvetica neue",helvetica,arial,sans-serif !important; text-decoration: none; -webkit-transition: all 0.3s ease; -moz-transition: all 0.3s ease; transition: all 0.3s ease; font-weight: 300; color: #f8694d; } a:hover { text-decoration: underline; color: #d7492e; } h2, h3, h4, h5 { font-family: "lato","helvetica neue",helvetica,arial,sans-serif !important; color: #2b2b2b !important; margin-bottom: 20px !important; cursor: default; } div, p, li { font-family: "lato","helvetica neue",helvetica,arial,sans-serif !important; color: #66625b; } b,strong { color: #2b2b2b; } input[type="submit"] { background: #FE6D4C; border: none; border-radius: 4px; height: 64px; line-height: 64px; outline: none; margin: 0 auto; padding: 0 80px; font-weight: 300; font-size: 24px; color: #fff; cursor: pointer; -webkit-transition: all 0.2s ease; -moz-transition: all 0.2s ease; transition: all 0.2s ease; } input[type="submit"]:hover { background: #e75a3a; } .support-body, .question-body, #form, .pagination, .reply, .condensed { background: none !important; } </style> <!-- OVERRIDES --> </head> <body> <div id="flash" class="flash_html"><div class="agent_notifier_msg a-flash flash_notice"> </div> </div> <header> <a class="addthis-logo" href="//web.archive.org/web/20140702132348/http://www.addthis.com/" title="AddThis">AddThis</a> <div class="header-right"> <form action="/web/20140702132348/http://support.addthis.com/customer/portal/articles/search" method="get" id="support-search" class="support-search-small"> <input id="q" maxlength="100" name="q" type="text" value=""/> <div id="question-mask" class="question-small">Enter a search term here.</div> <input id="support-search-submit" type="submit" value="Search"/> </form> </div> <div class="container page-title"> <h1><a href="/web/20140702132348/http://support.addthis.com/" title="AddThis Support">Support</a></h1> </div> </header> <div id="company-support-portal"> <div class="wrapper"> <!--begin:portal_body--> <!--begin:page_article--> <div id="support-main" class="support-main"> <div id="breadcrumbs"> <a href="/web/20140702132348/http://support.addthis.com/">Home</a> &rsaquo; <a href="/web/20140702132348/http://support.addthis.com/customer/portal/topics/599085-addthis-pro/articles">AddThis Pro</a> &rsaquo; AddThis Pro Dashboard </div> <div class="support-body"> <div class="content article"> <div class="title"> <h3>AddThis Pro Dashboard</h3> <div class="addthis_toolbox addthis_default_style addthis_32x32_style"> <a class="addthis_button_preferred_1"></a> <a class="addthis_button_preferred_2"></a> <a class="addthis_button_preferred_3"></a> <a class="addthis_button_compact"></a> </div> </div> <div class="article-content"> <p>The AddThis Pro dashboard gives you the details on how your site is doing across several social dimensions, and the ability to promote and hide content in recommended content layers on your site.</p> <ul> <li><a href="#overview">Overview</a></li> <li><a href="#summary">Summary</a></li> <li><a href="#share">Share</a></li> <li><a href="#follow">Follow</a></li> <li><a href="#recommended">Recommended</a></li> <li><a href="#tools">Tool Gallery</a></li> </ul> <style type="text/css">h3 { margin:0px !important; padding:0px !important; } </style> <a name="summary"></a> <h2>Summary</h2> <img alt="AddThis Pro Summary Tab" src="/web/20140702132348im_/http://support.addthis.com/customer/portal/attachments/237733" class="pic-full"/> <p>The summary tab is the first thing you&#39;ll see when you load the AddThis Pro dashboard. It&#39;s designed to give you an overview of how AddThis Pro is improving your content engagement.</p> <h3>What&#39;s in the graph</h3> <ul> <li>Shows the number of &quot;clicks&quot; from the AddThis Pro tools</li> <li>Click sections at the left to enable/disable them on the graph</li> <li>Hover over bars to see details</li> </ul> <h3>Glossary</h3> <ul> <li>Clicks - Visits to your site that we can attribute to AddThis tools or address bar shares</li> <li>Recirculated Clicks - Visits to pages of your site from recommended content in the Recommended Content Layer, What&#39;s Next Layer, Thank You Layer, or another layer that shows content.</li> <li>Address Bar Clicks - Visits to your pages that include an address bar parameter which indicates that a user copied it from the address bar to share it</li> <li>Social Clicks - Visits to your site from AddThis shares.</li> </ul> <a name="share"></a> <h2>Share</h2> <img alt="AddThis Pro Share Tab" src="/web/20140702132348im_/http://support.addthis.com/customer/portal/attachments/237735" class="pic-full"/><span style="line-height: 1.6em;">Graph Sections</span> <p>The sharing tab shows how the sharing buttons on your site are helping spread the word about your site across your visitors&#39; social media.</p> <h3>What&#39;s in the graph</h3> <ul> <li>Sharing Buttons - Shares from our traditional buttons on your site</li> <li>Sharing Sidebar - Shares from the Share Layer sidebar</li> <li>Address Bar - Shares from the address bar. (How are these calculated?)</li> <li>Browser Tools - Shares from people who use the AddThis browser extensions</li> </ul> <h3>Top Shared Content Listing</h3> <p>This shows your most popular content ordered from most clicks to least clicks. Clicking on the title will bring up the content detail view</p> <a name="follow"></a> <h2>Follow</h2> <img alt="" src="/web/20140702132348im_/http://support.addthis.com/customer/portal/attachments/237736" class="pic-full"/>​ <p>The follow buttons allow your users to engage with your social media channels, and this tab lets you see how those buttons are performing</p> <h3>What&#39;s in the graph</h3> <ul> <li>Follow Header - Clicks on the follow buttons that show up at the top of the page</li> <li>Thank You - Clicks on the follow buttons in the Thank You Layer</li> </ul> <p>&nbsp;</p> <a name="recommended"></a> <h2>Recommended</h2> <img alt="" src="/web/20140702132348im_/http://support.addthis.com/customer/portal/attachments/237741" class="pic-full"/> <p>This section lets you view how the recommended content is performing and lets you control what content is shown on the recommended content layers.</p> <h3>What&#39;s in the graph</h3> <ul> <li>What&#39;s Next? - Clicks from What&#39;s Next Layer, which shows up at the bottom right of the page</li> <li>Content Footer - Clicks from the content footer, which is the default Recommended Content Layer</li> <li>Trending Content - Clicks from the trending content box</li> <li>Horizontal Content -</li> <li>Content Drawer</li> <li>Content Feed</li> <li>Content Sidebar</li> </ul> <p>&nbsp;</p> <h3>Top Clicked Recommended Content List</h3> <ul> <li>Click on title to bring up detail</li> <li>Click &quot;Promote&quot; to pin an item to the first position in one Recommended Content section. Note: Only one promoted link can show up per layer</li> <li>Click &quot;Hide&quot; to hide an item from all Recommended Content sections</li> </ul> <p>&nbsp;</p> <h3>Promoting Content</h3> <p>The &quot;Promote Content&quot; link at the top right of the Recommended tab lets you &quot;pin&quot; one specific link to the top position of any Recommended Content Layer. To promote a piece of content, enter the URL you&#39;d like to promote - which could be any URL - and then select the layer to which you&#39;d like to pin it and then click the &quot;Save&quot; button. As it says, it will take up to 10 minutes for changes to show up.</p> <h3>Hiding Content</h3> <p>Sometimes there are pages with AddThis Pro on them that you don&#39;t want to show, regardless of how many views they get. To hide these from all recommended content layers, enter the URL and click the &quot;Save&quot; button. As it says, it will take up to 10 minutes for changes to show up.</p> <a name="tools"></a> <h2>Tool Gallery</h2> <img alt="" src="/web/20140702132348im_/http://support.addthis.com/customer/portal/attachments/237744" class="pic-full"/>​ <p>From this panel you can control which AddThis Pro layers are on sites. Full details on these options is <a href="/web/20140702132348/http://support.addthis.com/customer/portal/articles/1430179-addthis-pro-tools">available here.</a></p> <p><strong>What does &#39;code on page&#39; mean?&quot;</strong> - &quot;Code on Page&quot; means that you have the addthis_widget.js script on the pages you wish to have AddThis Pro installed on, and that the profile ID is set properly. <a href="https://web.archive.org/web/20140702132348/http://support.addthis.com/customer/portal/articles/1430185-how-to-make-sure-sure-your-site-is-ready-for-addthis-pro">Instructions on how to do this are available here.</a></p> <div class="meta">Last Updated: Jun 18, 2014 10:14AM EDT</div> </div> <div id="rate_article_container" style="display:none;"> <div id="rate_article"> <div> <a href="https://web.archive.org/web/20140702132348/http://support.addthis.com/customer/en/portal/articles/1397604/rate?rating=1" class="rate_link" data-method="post" data-remote="true" rel="nofollow"> Yes </a> <span> I found this article helpful </span> </div> <div class="rate-link-down"> <a href="https://web.archive.org/web/20140702132348/http://support.addthis.com/customer/en/portal/articles/1397604/rate?rating=0" class="rate_link" data-method="post" data-remote="true" rel="nofollow"> No</a> <span> I did not find this article helpful </span> </div> </div> </div> <script> $(document).ready(function() { $.get('/customer/en/portal/articles/1397604/is_rateable.json', function(json) { if (json.is_rateable) { $("#rate_article_container").show(); 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