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Privacy statement - KONE Singapore
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</li> <li class="navigation-list-item"> <a role="button" href="/new-buildings/" class="main-menu-item hasChildren" target="_self" data-info="tcm:95-899-4"><span class="text">New buildings</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu container"> <!-- link information--> <div class="link-info"> <div class="link-info-block" data-info="tcm:95-899-4"> <p class="link-info-block__title"> <a href="/new-buildings/"> New buildings </a> </p> <p class="link-info-block__text"> <span> Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow </span> </p> </div> <div class="link-info-block" data-info="tcm:95-904-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Elevators | Lifts</p> <p class="link-info-block__text"> <span> Discover the new KONE DX Smart Elevator for passenger lifts, with built-in connectivity to future-proof your building and deliver a redefined user experience. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6239-4"> <p class="link-info-block__path">New buildings > Elevators | Lifts > </p> <p class="link-info-block__title">KONE MonoSpace® DX</p> <p class="link-info-block__text"> <span> Discover the machine room-less KONE MonoSpace® DX passenger elevator for low and mid-rise residential and commercial buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6240-4"> <p class="link-info-block__path">New buildings > Elevators | Lifts > </p> <p class="link-info-block__title">KONE MiniSpace™ DX</p> <p class="link-info-block__text"> <span> Explore KONE MiniSpace™ DX for your home lift in Singapore, featuring a compact machine room and digital connectivity for mid and high-rise buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6241-4"> <p class="link-info-block__path">New buildings > Elevators | Lifts > </p> <p class="link-info-block__title">KONE TranSys™ DX</p> <p class="link-info-block__text"> <span> Discover the machine room-less KONE TranSys™ DX goods and passenger elevator for demanding people flow environments like public transport, retail, and medical facilities. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6242-4"> <p class="link-info-block__path">New buildings > Elevators | Lifts > </p> <p class="link-info-block__title">Elevator connectivity</p> <p class="link-info-block__text"> <span> Discover how KONE’s smart elevator solutions with built-in connectivity add value and make your building a more attractive prospect for tenants and visitors. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6244-4"> <p class="link-info-block__path">New buildings > Elevators | Lifts > </p> <p class="link-info-block__title">Elevator interior design</p> <p class="link-info-block__text"> <span> Discover how KONE DX Class elevators help you bring your design vision to life and create an elevator experience that helps your building connect with people and make a lasting impression. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-906-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Escalators</p> <p class="link-info-block__text"> <span> KONE is a leading escalator & moving walkway manufacturer providing ideal solution for moving people horizontally in shopping mall or airport. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-17516-64"> <p class="link-info-block__path">New buildings > Escalators > </p> <p class="link-info-block__title">KONE TravelMaster 110</p> <p class="link-info-block__text"> <span> Learn more about the highly eco-efficient KONE TravelMaster 110 escalator – optimized for retail environments to ensure a pleasant shopping experience. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-17549-64"> <p class="link-info-block__path">New buildings > Escalators > </p> <p class="link-info-block__title">KONE TransitMaster 120</p> <p class="link-info-block__text"> <span> Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimized for transit centers to ensure a pleasant passenger experience, even under the most demanding traffic conditions. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-17561-64"> <p class="link-info-block__path">New buildings > Escalators > </p> <p class="link-info-block__title">KONE TransitMaster 140</p> <p class="link-info-block__text"> <span> The KONE TransitMaster™ 140 is a highly durable escalator designed for the most demanding public transportation environments, such as metro stations and airports. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-3439-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Autowalks</p> <p class="link-info-block__text"> <span> KONE is a leading autowalk & moving walkway manufacturer providing ideal solution for moving people horizontally in shopping mall or airport. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-53595-64"> <p class="link-info-block__path">New buildings > Autowalks > </p> <p class="link-info-block__title">KONE TravelMaster 115</p> <p class="link-info-block__text"> <span> An inclined autowalk designed to provide easy and safe access throughout your building, even when passengers are moving with a heavy cart or pushing a baby stroller. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-53593-64"> <p class="link-info-block__path">New buildings > Autowalks > </p> <p class="link-info-block__title">KONE TransitMaster 165/185</p> <p class="link-info-block__text"> <span> The KONE TransitMaster™ 165/185 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centers. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-53594-64"> <p class="link-info-block__path">New buildings > Autowalks > </p> <p class="link-info-block__title">KONE InnoTrack</p> <p class="link-info-block__text"> <span> Discover our revolutionary autowalk solution that requires no pit and offers unparalleled flexibility. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-927-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Advanced People Flow Solutions</p> <p class="link-info-block__text"> <span> Advanced People Flow Solutions integrate equipment and devices into one holistic smart building solution. The result is a seamless user experience from front door to final destination—a new way to make everyday life easier. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-53601-64"> <p class="link-info-block__path">New buildings > Advanced People Flow Solutions > </p> <p class="link-info-block__title">KONE turnstiles</p> <p class="link-info-block__text"> <span> Learn more about KONE turnstiles – stylish and durable access control solutions for managing people flow in your building. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6246-4"> <p class="link-info-block__path">New buildings > Advanced People Flow Solutions > </p> <p class="link-info-block__title">Access solutions</p> <p class="link-info-block__text"> <span> Learn how KONE’s integrated access control helps tenants travel smoothly and safely from the building entrance to their home floor. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6247-4"> <p class="link-info-block__path">New buildings > Advanced People Flow Solutions > </p> <p class="link-info-block__title">Destination solutions</p> <p class="link-info-block__text"> <span> Learn how KONE destination solutions reduce waiting and travel times by taking into account the number of passengers and their destination floors. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6245-4"> <p class="link-info-block__path">New buildings > Advanced People Flow Solutions > </p> <p class="link-info-block__title">Infotainment solutions</p> <p class="link-info-block__text"> <span> Discover KONE information solutions – a convenient way to share content as well as building and safety information in elevator cars and other building areas. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6248-4"> <p class="link-info-block__path">New buildings > Advanced People Flow Solutions > </p> <p class="link-info-block__title">Monitoring solutions</p> <p class="link-info-block__text"> <span> Learn about KONE monitoring solutions, which enable real-time inspection of elevator and escalator operation across multiple locations via a single interface. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-7108-4"> <p class="link-info-block__path">New buildings > Advanced People Flow Solutions > </p> <p class="link-info-block__title">Health and well-being solutions</p> <p class="link-info-block__text"> <span> KONE Handrail Sanitizer uses ultraviolet light to gradually disinfect escalator and autowalk handrails. The process is chemical free and safe. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1"> <li> <a role="button" href="/new-buildings/" data-info="tcm:95-899-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> New buildings</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="1" href="/new-buildings/elevators-lifts/" data-info="tcm:95-904-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-elevator"></use> </svg> </span> <span> Elevators | Lifts</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="1"> <li><a role="button" href="/new-buildings/elevators-lifts/kone-monospace-dx/" data-info="tcm:95-6239-4"><span>KONE MonoSpace® DX</span></a></li> <li><a role="button" href="/new-buildings/elevators-lifts/kone-minispace-dx/" data-info="tcm:95-6240-4"><span>KONE MiniSpace™ DX</span></a></li> <li><a role="button" href="/new-buildings/elevators-lifts/kone-transys-dx/" data-info="tcm:95-6241-4"><span>KONE TranSys™ DX</span></a></li> <li><a role="button" href="/new-buildings/elevators-lifts/connectivity/" data-info="tcm:95-6242-4"><span>Elevator connectivity</span></a></li> <li><a role="button" href="/new-buildings/elevators-lifts/design/" data-info="tcm:95-6244-4"><span>Elevator interior design</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="2" href="/new-buildings/escalators-and-moving-walkways/" data-info="tcm:95-906-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-escalator"></use> </svg> </span> <span> Escalators</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="2"> <li><a role="button" href="/new-buildings/escalators-and-moving-walkways/travelmaster-110.aspx" data-info="tcm:95-17516-64"><span>KONE TravelMaster 110</span></a></li> <li><a role="button" href="/new-buildings/escalators-and-moving-walkways/transitmaster-120.aspx" data-info="tcm:95-17549-64"><span>KONE TransitMaster 120</span></a></li> <li><a role="button" href="/new-buildings/escalators-and-moving-walkways/transitmaster-140.aspx" data-info="tcm:95-17561-64"><span>KONE TransitMaster 140</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="3" href="/new-buildings/autowalks/" data-info="tcm:95-3439-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-auto-walk"></use> </svg> </span> <span> Autowalks</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="3"> <li><a role="button" href="/new-buildings/autowalks/travelmaster-115.aspx" data-info="tcm:95-53595-64"><span>KONE TravelMaster 115</span></a></li> <li><a role="button" href="/new-buildings/autowalks/transitmaster-165-185.aspx" data-info="tcm:95-53593-64"><span>KONE TransitMaster 165/185</span></a></li> <li><a role="button" href="/new-buildings/autowalks/innotrack.aspx" data-info="tcm:95-53594-64"><span>KONE InnoTrack</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="4" href="/new-buildings/advanced-people-flow-solutions/" data-info="tcm:95-927-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-people-flow"></use> </svg> </span> <span> Advanced People Flow Solutions</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="4"> <li><a role="button" href="/new-buildings/advanced-people-flow-solutions/turnstiles.aspx" data-info="tcm:95-53601-64"><span>KONE turnstiles</span></a></li> <li><a role="button" href="/new-buildings/advanced-people-flow-solutions/access-solutions/" data-info="tcm:95-6246-4"><span>Access solutions</span></a></li> <li><a role="button" href="/new-buildings/advanced-people-flow-solutions/destination-solutions/" data-info="tcm:95-6247-4"><span>Destination solutions</span></a></li> <li><a role="button" href="/new-buildings/advanced-people-flow-solutions/infotainment-solutions/" data-info="tcm:95-6245-4"><span>Infotainment solutions</span></a></li> <li><a role="button" href="/new-buildings/advanced-people-flow-solutions/monitoring-solutions/" data-info="tcm:95-6248-4"><span>Monitoring solutions</span></a></li> <li><a role="button" href="/new-buildings/advanced-people-flow-solutions/health-and-wellbeing/" data-info="tcm:95-7108-4"><span>Health and well-being solutions</span></a></li> </ul> </li> </ul> </div> </div> <div class="submenu-close"><button class="icon-scroll_up" aria-label="Close submenu"></button></div> </div> </li> <li class="navigation-list-item"> <a role="button" href="/existing-buildings/" class="main-menu-item hasChildren" target="_self" data-info="tcm:95-900-4"><span class="text">Existing buildings</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu container"> <!-- link information--> <div class="link-info"> <div class="link-info-block" data-info="tcm:95-900-4"> <p class="link-info-block__title"> <a href="/existing-buildings/"> Existing buildings </a> </p> <p class="link-info-block__text"> <span> Discover our high-quality solutions for the maintenance and modernization of elevators, escalators, and automatic doors – all from one trusted supplier </span> </p> </div> <div class="link-info-block" data-info="tcm:95-7510-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Elevator connectivity</p> <p class="link-info-block__text"> <span> A connected elevator puts you and your users in control, with the possibility to add smart, value-adding services that optimize people flow, make everyday life easier for users, and ensure your building is geared up for the future. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-7514-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Elevator user experience</p> <p class="link-info-block__text"> <span> Enhance the user experience with real-time information on-the-go, an exciting, multisensory ride-experience and other smart building applications, it makes everyday convenient by improving accessibility and availability. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-933-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Maintenance</p> <p class="link-info-block__text"> <span> We provide lift maintenance & lift servicing services from service technicians, tailored maintenance plan to quality maintenance equipment. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6935-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Your maintenance journey</p> <p class="link-info-block__text"> <span> Learn about your maintenance journey with KONE and our intelligent maintenance services and contract options for elevators, escalators, and automatic building doors. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6939-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">KONE Care – preventive maintenance</p> <p class="link-info-block__text"> <span> Discover how KONE’s flexible, tailored preventive maintenance services in Singapore keep your elevators, escalators and automatic building doors safe. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-8983-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">KONE Care DX</p> <p class="link-info-block__text"> <span> Boost user experience, maximize uptime and prolong your elevator’s life with a sustainable maintenance service for KONE DX Class elevators. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6952-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">KONE 24/7 Connected Services</p> <p class="link-info-block__text"> <span> KONE predictive maintenance solution in Singapore uses remote monitoring and diagnostics to predict, maintain and take action before elevator breakage. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-7198-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Health and well-being solutions</p> <p class="link-info-block__text"> <span> KONE Handrail Sanitizer uses ultraviolet light to gradually disinfect escalator and autowalk handrails. The process is chemical free and safe. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6948-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Customer communications channels</p> <p class="link-info-block__text"> <span> Stay up to date with equipment status and maintenance work progress around the clock. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-934-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Elevator modernization</p> <p class="link-info-block__text"> <span> Find a trusted partner who offers simple and innovative elevator modernization solutions that can improve the safety, appearance and functionality of your elevator equipment. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-947-4"> <p class="link-info-block__path">Existing buildings > Elevator modernization > </p> <p class="link-info-block__title">Full elevator replacement</p> <p class="link-info-block__text"> <span> We provide fast & reliable elevator services for passenger and service lifts, ranging from elevator repair to full elevator replacement service. Contact us now. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-951-4"> <p class="link-info-block__path">Existing buildings > Elevator modernization > </p> <p class="link-info-block__title">Modular modernization</p> <p class="link-info-block__text"> <span> With modular modernization you can upgrade entire systems and significantly improve the performance of your elevator. Read more! </span> </p> </div> <div class="link-info-block" data-info="tcm:95-9473-4"> <p class="link-info-block__path">Existing buildings > Elevator modernization > </p> <p class="link-info-block__title">MonoSpace Upgrade</p> <p class="link-info-block__text"> <span> Learn about the solutions to upgrade your KONE MonoSpace® elevator. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-952-4"> <p class="link-info-block__path">Existing buildings > Elevator modernization > </p> <p class="link-info-block__title">Component upgrades</p> <p class="link-info-block__text"> <span> Discover our wide range of elevator upgrades covering things like the elevator door operator, signalization, and lighting system. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-936-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Escalator & Autowalk modernization</p> <p class="link-info-block__text"> <span> Discover our range of escalator modernization solutions that will increase the lifespan of your escalators, giving you the flexibility of replacing the entire installation or just individual components. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-953-4"> <p class="link-info-block__path">Existing buildings > Escalator & Autowalk modernization > </p> <p class="link-info-block__title">Full escalator replacement</p> <p class="link-info-block__text"> <span> We provide fast & reliable escalator services ranging from escalator repair to full escalator replacement services. Contact us now </span> </p> </div> <div class="link-info-block" data-info="tcm:95-954-4"> <p class="link-info-block__path">Existing buildings > Escalator & Autowalk modernization > </p> <p class="link-info-block__title">Modular modernization</p> <p class="link-info-block__text"> <span> With our escalator upgrade and modular modernization solutions you can renew individual components or complete systems. Visit us! </span> </p> </div> <div class="link-info-block" data-info="tcm:95-7103-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">People Flow Planning and Consulting</p> <p class="link-info-block__text"> <span> Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1"> <li> <a role="button" href="/existing-buildings/" data-info="tcm:95-900-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Existing buildings</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> <!-- subemnu links --> <li> <a role="button" class="" data-children="4" href="/existing-buildings/connectivity/" data-info="tcm:95-7510-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-api"></use> </svg> </span> <span> Elevator connectivity</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> <!-- subemnu links --> <li> <a role="button" class="" data-children="4" href="/existing-buildings/elevator-user-experience/" data-info="tcm:95-7514-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-customer-portal"></use> </svg> </span> <span> Elevator user experience</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="5" href="/existing-buildings/maintenance/" data-info="tcm:95-933-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-maintenance-2"></use> </svg> </span> <span> Maintenance</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="5"> <li><a role="button" href="/existing-buildings/maintenance/your-maintenance-journey/" data-info="tcm:95-6935-4"><span>Your maintenance journey</span></a></li> <li><a role="button" href="/existing-buildings/maintenance/preventive/" data-info="tcm:95-6939-4"><span>KONE Care – preventive maintenance</span></a></li> <li><a role="button" href="/existing-buildings/maintenance/care-dx/" data-info="tcm:95-8983-4"><span>KONE Care DX</span></a></li> <li><a role="button" href="/existing-buildings/maintenance/247-connected-services/" data-info="tcm:95-6952-4"><span>KONE 24/7 Connected Services</span></a></li> <li><a role="button" href="/existing-buildings/advanced-people-flow-solutions/health-and-wellbeing/" data-info="tcm:95-7198-4"><span>Health and well-being solutions</span></a></li> <li><a role="button" href="/existing-buildings/maintenance/customer-communication/" data-info="tcm:95-6948-4"><span>Customer communications channels</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="6" href="/existing-buildings/elevator-modernization/" data-info="tcm:95-934-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-elevator-critical"></use> </svg> </span> <span> Elevator modernization</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="6"> <li><a role="button" href="/existing-buildings/elevator-modernization/elevator-replacement/" data-info="tcm:95-947-4"><span>Full elevator replacement</span></a></li> <li><a role="button" href="/existing-buildings/elevator-modernization/modular-modernization/" data-info="tcm:95-951-4"><span>Modular modernization</span></a></li> <li><a role="button" href="/existing-buildings/elevator-modernization/monospace-upgrade/" data-info="tcm:95-9473-4"><span>MonoSpace Upgrade</span></a></li> <li><a role="button" href="/existing-buildings/elevator-modernization/component-upgrades/" data-info="tcm:95-952-4"><span>Component upgrades</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="7" href="/existing-buildings/escalator-autowalk-modernization/" data-info="tcm:95-936-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-escalator-critical"></use> </svg> </span> <span> Escalator & Autowalk modernization</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="7"> <li><a role="button" href="/existing-buildings/escalator-autowalk-modernization/full-escalator-replacement/" data-info="tcm:95-953-4"><span>Full escalator replacement</span></a></li> <li><a role="button" href="/existing-buildings/escalator-autowalk-modernization/modular-modernization/" data-info="tcm:95-954-4"><span>Modular modernization</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="" data-children="7" href="/existing-buildings/people-flow-planning-and-consulting/" data-info="tcm:95-7103-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> People Flow Planning and Consulting</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> </ul> </div> </div> <div class="submenu-close"><button class="icon-scroll_up" aria-label="Close submenu"></button></div> </div> </li> <li class="navigation-list-item"> <a role="button" href="/digital-services/" class="main-menu-item" target="_self" data-info="tcm:95-8899-4"><span class="text">Digital Services</span><span class="arrow"></span></a> </li> <li class="navigation-list-item"> <a role="button" href="/tools-downloads/" class="main-menu-item hasChildren" target="_self" data-info="tcm:95-901-4"><span class="text">Tools and Brochure Downloads</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu container"> <!-- link information--> <div class="link-info"> <div class="link-info-block" data-info="tcm:95-901-4"> <p class="link-info-block__title"> <a href="/tools-downloads/"> Tools and Brochure Downloads </a> </p> <p class="link-info-block__text"> <span> Downloads Codes and standards Glossary </span> </p> </div> <div class="link-info-block" data-info="tcm:95-3286-4"> <p class="link-info-block__path">Tools and Brochure Downloads > </p> <p class="link-info-block__title">Brochure Library</p> <p class="link-info-block__text"> <span> </span> </p> </div> <div class="link-info-block" data-info="tcm:95-960-4"> <p class="link-info-block__path">Tools and Brochure Downloads > </p> <p class="link-info-block__title">Glossary</p> <p class="link-info-block__text"> <span> When talking about elevators, escalators, and automatic building doors it’s sometimes necessary to use technical terms and acronyms, so we’ve created a handy glossary to help you make sense of them. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1"> <li> <a role="button" href="/tools-downloads/" data-info="tcm:95-901-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Tools and Brochure Downloads</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> <!-- subemnu links --> <li> <a role="button" class="" data-children="7" href="/tools-downloads/brochure-library/" data-info="tcm:95-3286-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Brochure Library</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> <!-- subemnu links --> <li> <a role="button" class="" data-children="7" href="/tools-downloads/glossary/" data-info="tcm:95-960-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-help"></use> </svg> </span> <span> Glossary</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> </ul> </div> </div> <div class="submenu-close"><button class="icon-scroll_up" aria-label="Close submenu"></button></div> </div> </li> <li class="navigation-list-item"> <a role="button" href="/stories-and-references/" class="main-menu-item hasChildren" target="_self" data-info="tcm:95-902-4"><span class="text">Stories & references</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu container"> <!-- link information--> <div class="link-info"> <div class="link-info-block" data-info="tcm:95-902-4"> <p class="link-info-block__title"> <a href="/stories-and-references/"> Stories & references </a> </p> <p class="link-info-block__text"> <span> Discover our latest references and stories about cities and people in them. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-961-4"> <p class="link-info-block__path">Stories & references > </p> <p class="link-info-block__title">Stories</p> <p class="link-info-block__text"> <span> What does city life mean for people in the world’s different urban environments? Our stories look for answers. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-1307-4"> <p class="link-info-block__path">Stories & references > </p> <p class="link-info-block__title">Press releases</p> <p class="link-info-block__text"> <span> You can find all the latest press releases by choosing a category and year from dropdown boxes. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-962-4"> <p class="link-info-block__path">Stories & references > </p> <p class="link-info-block__title">References</p> <p class="link-info-block__text"> <span> KONE is proud to present these selected achievements from around the world. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1"> <li> <a role="button" href="/stories-and-references/" data-info="tcm:95-902-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Stories & references</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> <!-- subemnu links --> <li> <a role="button" class="" data-children="7" href="/stories-and-references/stories/" data-info="tcm:95-961-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-manual"></use> </svg> </span> <span> Stories</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> <!-- subemnu links --> <li> <a role="button" class="" data-children="7" href="/stories-and-references/press-releases/" data-info="tcm:95-1307-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-loudspeaker"></use> </svg> </span> <span> Press releases</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> <!-- subemnu links --> <li> <a role="button" class="" data-children="7" href="/stories-and-references/references/" data-info="tcm:95-962-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-hand-shake"></use> </svg> </span> <span> References</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> </ul> </div> </div> <div class="submenu-close"><button class="icon-scroll_up" aria-label="Close submenu"></button></div> </div> </li> <li class="navigation-list-item"> <a role="button" href="/about-us/" class="main-menu-item hasChildren" target="_self" data-info="tcm:95-903-4"><span class="text">About us</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu container"> <!-- link information--> <div class="link-info"> <div class="link-info-block" data-info="tcm:95-903-4"> <p class="link-info-block__title"> <a href="/about-us/"> About us </a> </p> <p class="link-info-block__text"> <span> </span> </p> </div> <div class="link-info-block" data-info="tcm:95-965-4"> <p class="link-info-block__path">About us > </p> <p class="link-info-block__title">KONE as a company</p> <p class="link-info-block__text"> <span> As a global leader in the elevator and escalator industry, KONE provides safe & reliable elevators and escalators for any building. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-975-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Environment</p> <p class="link-info-block__text"> <span> We support the ongoing green transformation of the built environment into smart eco-cities, low-carbon communities, and net zero energy buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-976-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Safety</p> <p class="link-info-block__text"> <span> Elevator safety is top of the agenda at KONE, and it is our strong belief that all accidents are preventable. Follow these guidelines for a safe ride! </span> </p> </div> <div class="link-info-block" data-info="tcm:95-977-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Innovations</p> <p class="link-info-block__text"> <span> Kone is a proven technology leader and holds more than 3,000 patents across their businesses. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-8310-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Culture</p> <p class="link-info-block__text"> <span> KONE's company culture consists of three core principles and four company values. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-8218-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Diversity, equity and inclusion</p> <p class="link-info-block__text"> <span> Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-10887-4"> <p class="link-info-block__path">About us > KONE as a company > </p> <p class="link-info-block__title">Strategy</p> <p class="link-info-block__text"> <span> Our purpose is to shape the future of cities. Read more about our strategy, megatrends, our core principles and values. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-966-4"> <p class="link-info-block__path">About us > </p> <p class="link-info-block__title">Careers</p> <p class="link-info-block__text"> <span> We strive to foster a collaborative culture where co-workers trust and respect each other and leaders inspire people to deliver the best results. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-969-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">We offer</p> <p class="link-info-block__text"> <span> We are proud to offer a range of total reward elements that engage and motivate our employees and help us make KONE a great place to work. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-970-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Students & graduates</p> <p class="link-info-block__text"> <span> Get a head start on your career at KONE, one of the world’s leading elevator and escalator companies. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-971-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Technicians & professionals</p> <p class="link-info-block__text"> <span> Whether you are a business or engineering professional, find your own role in meeting the most interesting challenges of today: urbanization, the efficient flow of goods and people, more efficient use of space, and the latest architectural trends. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-972-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Recruitment process</p> <p class="link-info-block__text"> <span> General recruitment process consists of an application, an interview and a final selection round. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6593-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">People of KONE Asia Pacific Middle East</p> <p class="link-info-block__text"> <span> Find out all about what it means to work in KONE in Asia Pacific Middle East. See and hear from our own employees on what makes them proud of be a KONE employee and more. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-974-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Frequently asked questions</p> <p class="link-info-block__text"> <span> FAQ on KONE's recruitment process </span> </p> </div> <div class="link-info-block" data-info="tcm:95-973-4"> <p class="link-info-block__path">About us > Careers > </p> <p class="link-info-block__title">Apply now</p> <p class="link-info-block__text"> <span> Do you want to work at KONE? Apply now! </span> </p> </div> <div class="link-info-block" data-info="tcm:95-967-4"> <p class="link-info-block__path">About us > </p> <p class="link-info-block__title">Contact us</p> <p class="link-info-block__text"> <span> </span> </p> </div> <div class="link-info-block" data-info="tcm:95-979-4"> <p class="link-info-block__path">About us > Contact us > </p> <p class="link-info-block__title">Contact form</p> <p class="link-info-block__text"> <span> </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1"> <li> <a role="button" href="/about-us/" data-info="tcm:95-903-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> About us</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="8" href="/about-us/kone-as-a-company/" data-info="tcm:95-965-4"> <span class="link-content"> <span> <svg> 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</ul> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="9" href="/about-us/careers/" data-info="tcm:95-966-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Careers</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="9"> <li><a role="button" href="/about-us/careers/we-offer/" data-info="tcm:95-969-4"><span>We offer</span></a></li> <li><a role="button" href="/about-us/careers/students-graduates/" data-info="tcm:95-970-4"><span>Students & graduates</span></a></li> <li><a role="button" href="/about-us/careers/technicians-professionals/" data-info="tcm:95-971-4"><span>Technicians & professionals</span></a></li> <li><a role="button" href="/about-us/careers/recruitment-process/" data-info="tcm:95-972-4"><span>Recruitment process</span></a></li> <li><a role="button" href="/about-us/careers/people-of-kone-apm/" data-info="tcm:95-6593-4"><span>People of KONE Asia Pacific Middle East</span></a></li> <li><a role="button" href="/about-us/careers/frequently-asked-questions/" data-info="tcm:95-974-4"><span>Frequently asked questions</span></a></li> <li><a role="button" href="https://kone.wd3.myworkdayjobs.com/en-US/Careers" data-info="tcm:95-973-4"><span>Apply now</span></a></li> </ul> </li> <!-- subemnu links --> <li> <a role="button" class="children" data-children="10" href="/about-us/contact-us/" data-info="tcm:95-967-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-headset"></use> </svg> </span> <span> Contact us</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="10"> <li><a role="button" href="/about-us/contact-us/contact-form/" data-info="tcm:95-979-4"><span>Contact form</span></a></li> </ul> </li> </ul> </div> </div> <div class="submenu-close"><button class="icon-scroll_up" aria-label="Close submenu"></button></div> </div> </li> <li class="handheld"><a class="main-menu-item extra-link" href="https://kone.my.site.com/koneonline/ccloginportal" role="button">KONE Online</a></li> </ul> <div class="mobile-ribbon-footer container"> <ul> <li><a aria-label="search" role="button" href="" class="search"><span class="icon-search"></span></a></li> <li><a aria-label="contact information" href="/about-us/contact-us/" class="contactInfo"><span class="icon-message"></span></a></li> </ul> </div> </div> </nav> <div class="search-popup"> <p class="search-popup__close"><span class="icon-reject"></span></p> <form aria-label="Website Search" action="/searchresults.aspx" role="search"> <label class="search-input"> <span class="sr-only">Search</span> <input type="search" placeholder=Search name="search" value="" class="nav-search st-default-search-input"> </label> <button type="submit" aria-label="submit search"><span class="icon-search"></span></button> </form> </div> <div class="kone-header-navigation__sticklylinks"> <a class="btn btn-primary btn-medium" href="/about-us/contact-us/" role="button"> Contact us </a> </div> </section> </header><main class="krtemplate"> <div class="bottom-sticky-items"> <a href="#" tabindex="1" class="btt" title="Back to top" data-swiftype-index="false"> <span>Back to top</span> </a> </div> <section class="module-breadcrumbs" data-swiftype-index="false"> <nav class="container breadcrumbs-section" aria-label="Breadcrumb"> <ul class="breadcrumb"> <li title="HOME"><a href="/" aria-label="HOME"><span class="icon-home"></span></a></li> <li title="Privacy statement" aria-current="page">Privacy statement</li> </ul> </nav> </section> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [{"@type": "ListItem","position": "1","name": "Root","item": "https://www.kone.sg/" },{"@type": "ListItem","position": "2","name": "Privacy statement","item": "https://www.kone.sg/privacy-statement.aspx" }] } </script> <section class="module module-content-blocks layout-cards " id="item-12233"> <div class="container"> <header> <h1>Privacy statement </h1> </header> <div class="content content-blocks"> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>Purpose of this Privacy Statement</h3> <div class="details"><p>KONE Corporation and its employees, partners, subsidiaries and affiliates (“KONE”) are committed to protecting your privacy and personal data. KONE processes your personal data in accordance with international and European Data Protection Principles and applicable personal data legislation (including the European General Data Protection Regulation, as applicable).</p><p>This privacy statement provides you comprehensive information about the personal data processing activities conducted by KONE. It may be supplemented by solution specific privacy statements and additional local documentation. Moreover, the different rights you have as a data subject may also vary from country to country depending on the applicable privacy laws. In this Privacy Statement we present the rights granted by the European Union data protection laws.</p><p>This privacy statement is divided into different sections that relate to the different logical personal data processing functions in KONE. At the end of this privacy statement, you will receive information of the rights you have as a data subject.</p><ol><li>KONE Webpages and Internet Services <br /></li><li>KONE’s Customer Relationship Management Databases <br /></li><li>KONE’s Supplier and Subcontractor Data <br /></li><li>Data Subjects’ Rights <br /></li><li>Updates to the Privacy Statement </li></ol></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>Data Controller and Contact Information</h3> <div class="details"><p>From data subject’s perspective, the local KONE group company with whom the data subject is or has been in contact with or otherwise has the closest relationship with, is the data controller of the respective data subject’s personal data.</p><p>Many of the tools and processes used in KONE are global and made available to local KONE entities in a centralized manner by KONE Corporation. In these global tools and processes, personal data is controlled jointly by the local KONE group company and KONE Corporation.</p><p>In all data protection related matters, data subjects may contact KONE by using the following contact information:</p><p>KONE Building <br /> Keilasatama 3, 02150 Espoo, Finland <br /> Telephone: +358 204 751 <br /> Contact person: Global Legal, Data Protection Counsel, <a href="mailto:personaldatarequest@kone.com" target="_blank">personaldatarequest@kone.com</a></p><p>All requests that relate to use of data subject’s rights can be sent to KONE by using the contact form available on the kone.com webpage at <a href="http://www.kone.com/en/contact.aspx" target="_blank">http://www.kone.com/en/contact.aspx</a> (select option “Personal Data Enquiry”). </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>1. KONE Webpages and Internet Services</h3> <div class="details"><p>This section provides you with general information on the processing of your personal data by KONE related to this website and the other internet services of KONE (the “Site”). KONE will process your personal data collected through the Site in accordance with this Privacy Statement and applicable laws. Please read this Privacy Statement carefully if you plan to brows or otherwise use the Site. If you do not agree with this Privacy Statement, you must leave the Site.</p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>1.1. Collected Personal Data</h3> <div class="details"><p>Generally, you can visit the Site without entering any personal data. The Site is technically divided into separate sections some of which may require us to collect more personal data of you while some may be used without processing any personal data.</p><p>When visiting the Site, certain technical and other information is automatically sent by your computer to us (i.e. IP address, the type of your browser and the source of your visit). We also collect information about your website usage information by using cookies. Please see the Cookies section of this Privacy Statement for further information.</p><p>On certain parts of the Site, you may be asked to provide personal data and/or sign up for the service to access a service that you have requested. Once you register on the Site or have otherwise been assigned a specific identification code to access your accounts, we may request that you provide certain information. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>1.2. The Purposes and Legal Grounds of the Processing</h3> <div class="details"><p>The purpose of KONE’s processing of personal data collected through the Site is to• ensure an efficient and secure use of the Site;</p><ul><li>develop the Site for a better quality and broader scope of services; <br /></li><li>provide customized services and content recognizing your specific needs and interests; <br /></li><li>improve our services to you; <br /></li><li>contact you; <br /></li><li>conduct research and collect statistics (e.g. what sections of our Site the users visit and how much time they spend on the Site).</li></ul><p>KONE strives to produce cost efficient services without you having to register separately to each of the different services provided on the Site.</p><p>The legal grounds for data processing are KONE’s legitimate interests relating to the abovementioned purposes. When required by applicable laws, KONE will request data subject’s consent for personal data processing. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>1.3. Source(s) of Personal Data and Retention Period</h3> <div class="details"><p>The personal data is received directly from the data subject or obtained in connection with their use of the Site.</p><p>The personal data will be stored as long as needed for the purposes it has been collected for. After that, the personal data will be effectively deleted or made anonymous. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>1.4. Cookies</h3> <div class="details"><p> From time to time KONE may place information, commonly known as “cookies”, on your computer or mobile device to allow us to identify you, provided that you have consented to the placing of cookies on your computer or device for example by opt-in function or by way of changing the browser settings. Cookies give KONE information on how and when you have used the Site and help KONE to improve the Site for a better service. Cookies are today commonly used on many web sites. If you do not wish to receive cookies, you may set your web browser or use KONE cookie setting tool to disable them. Kindly note, that disabling cookies may prevent you from using certain services on the Site.</p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>1.5. Remarketing</h3> <div class="details"><p>The Site may use Google AdWords Remarketing to display advertisements based on your recent visit on the Site (“Remarketing”). Remarketing at the Site is used for building awareness of KONE solutions and services. The information regarding the visits is collected by placing a third-party cookie on your computer. You may opt-out from Remarketing related to use of the Site through KONE cookie setting tool. You may use more comprehensive opt-out options relating to your use of third party websites through visiting the Network Advertising Initiative website, by modifying the remarketing ad settings on the Google Ad Settings site or by disabling cookies.</p><p><a href="https://support.google.com/ads/answer/2662922?hl=en" target="_blank">Opt-out for Google AdWords Remarketing » </a></p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>1.6. Website Analytics</h3> <div class="details"><p>KONE uses website analytics, such as Adobe Analytics and Google Analytics, to gather statistics about the users of the Site with the aim to improve the contents of the Site. Normally this data is anonymous, however, if you have identified yourself when downloading content from the website, logged into KONE online service or entered the website through a link in an e-mail, we may be able to identify the analytics data collected about your use of the Site. You may use the opt-out functions of KONE cookie setting tool to disable KONE from tracking your visits to the Site. You need to repeat this action when you use different computers and/or browsers to visit KONE’s websites. To opt-out from Google Analytics, you may download Google Analytics Opt-out Browser Add-on.</p><p><a href="https://tools.google.com/dlpage/gaoptout" target="_blank">Opt-out for Google analytics » </a></p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>1.7. Transfers of Personal Data</h3> <div class="details"><p>KONE will not transfer any personal data outside the KONE Corporation or its partners, affiliates, subsidiaries and subcontractors. Due to the technical and practical requirements some of the personal data may be processed by subcontractors located outside the European Union or European Economic Area or at the subcontractors’ servers outside the European Union or European Economic Area. However, such subcontractors have agreed to the data processing standards of KONE.</p><p>KONE may provide aggregate statistics about its customers, sales, traffic patterns, and other related Site information to reputable third parties, but these statistics will include no personal data. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>2. KONE’s Customer Relationship Management Databases</h3> <div class="details"><p>Like many other companies, KONE uses customer relationship management (“CRM”) databases to manage and track our sales and marketing activities. KONE’s CRM databases include personal data of our customers’, potential customers’ and other companies’ representatives with whom KONE has a business relationship or wants to develop one. KONE’s CRM databases may also include personal data of KONE’s customers’ customers or end-users who contact KONE relating to elevators, escalators or other equipment under KONE maintenance as well as personal data related to external stakeholders KONE is interested to contact and provide with general information of KONE and its business (e.g. media representatives, economic influencers).</p><p>This section provides more information about KONE’s personal data processing relating to CRM. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>2.1. Collected Personal Data</h3> <div class="details"><p>Following information is collected and processed in connection with CRM:</p><ul><li>Name <br /></li><li>Title <br /></li><li>e-mail <br /></li><li>mobile phone number <br /></li><li>fixed phone <br /></li><li>fax number <br /></li><li>Address <br /></li><li>Language <br /></li><li>Possible other information relevant for the business relationship</li></ul><p>Such personal information is later in this Section 2 of the privacy statement referred to as “<em>personal data</em>” and the individuals, whose personal data is processed, are referred to as “<em>data subjects</em>”. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>2.2. The Purposes and Legal Grounds of the Processing</h3> <div class="details"><p>The purpose why KONE processes personal data is to facilitate KONE’s business, support sales activities, manage deliveries, maintenance services and invoicing, contacting customers for contract management and marketing purposes and otherwise maintaining the customer relationship. KONE may also use personal data to handle incidents and claims as well as provide assistance as requested by customer.</p><p>KONE may contact the data subjects for conducting customer loyalty surveys. In order to improve its services KONE would like to receive the survey responses with the customer contact person’s name. The processing of your name and any other personal data in connection with customer loyalty surveys is based on your consent. All answers and data collected in connection with such surveys will be classified as confidential within KONE and adequate security measures are employed when handling and transferring the data.</p><p>Processing of the personal data is necessary for the performance of sales contracts to which the customer company is a party. Further, processing of personal data is necessary for the legitimate interests pursued by KONE relating to its regular business purposes. When required by applicable laws, KONE will request data subject’s consent for personal data processing. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>2.3. Source(s) of Personal Data and Retention Period</h3> <div class="details"><p>The personal data has been received from the customers or obtained in connection with their use of KONE’s products and services. Personal data may also originate from KONE’s representatives based on their business interactions with the data subjects. In certain cases KONE may collect personal data from public registers and other reliable external sources.</p><p>The personal data will be stored as long as needed for the above said purposes. After that, the personal data will be effectively deleted or made anonymous. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>2.4. Transfers of Personal Data </h3> <div class="details"><p>In general, KONE uses the personal data only for its internal business purposes and does not transfer the data to any external parties. Some of the personal data may be accessible and processed by KONE’s subsidiaries, subcontractors and other service providers, to the extent needed in connection with the above said purposes. KONE ensures that such third parties are always bound by contracts, which sufficiently address data protection and confidentiality requirements.</p><p>Due to technical and practical requirements, the personal data may also be processed outside the EU/EEA. KONE ensures that there is a legal basis for such transfers. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>3. KONE’s Supplier and Subcontractor Data</h3> <div class="details"><p>KONE Corporation and its employees, partners, subsidiaries and affiliates (together “<em>KONE</em>”) use solutions and database technology to manage the contact data of KONE’s suppliers’ and subcontractors’ representatives. This privacy statement provides more information about KONE’s personal data processing relating to such sourcing and purchasing activities (“<em>Supplier Databases</em>”).</p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>3.1. Collected Personal Data</h3> <div class="details"><p>Following information is collected and processed in connection with Supplier Databases:</p><ul><li>Name <br /></li><li>Title <br /></li><li>e-mail <br /></li><li>phone number <br /></li><li>Address <br /></li><li>Invoicing Information <br /></li><li>Possible other information relevant for the business relationship <br /></li><li>Subcontractors’ employees’ name, date of birth, contact information, employment information, qualifications and certifications, other personal information as required by KONE’s customers to ensure proper access control and safety for construction sites</li></ul><p>Such personal information is later in this section 3 privacy statement referred to as “<em>personal data</em>” and the individuals, whose personal data is processed, are referred to as “<em>data subjects</em>”.</p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>3.2. The Purposes and Legal Ground of the Processing</h3> <div class="details"><p>The purpose why KONE processes personal data is to facilitate KONE’s sourcing, purchasing, invoice handling and contract management activities. KONE may also use the information to resolve claims or manage incidents and perform supplier due diligence.</p><p>KONE may use the contact information for more general communications and management of the supply relationship, such as sending relevant information of KONE’s operations and upcoming events.</p><p>Further, in order for KONE to fulfill its obligations relating to quality and safety of its operations, KONE needs to be able to reliably identify any external persons working for KONE. To enable the identification of external workforce, KONE needs to store certain personal information about the external workforce in our Supplier Databases. The information of external workforce stored in KONE’s Supplier Databases will only be used for identification and management of the external workforce as needed in connection with their work performed for KONE.</p><p>KONE processes personal data because it is necessary for the performance of a sourcing contract and/or because it is necessary for the purposes of the legitimate interests pursued by KONE relating to its regular business activities. KONE may also be obliged by applicable local laws to collect certain information about the supplier and its employees and representatives. Such obligations may relate e.g. to safety requirements, taxation, insurances and contractor’s other statutory obligations and liability when work is contracted out. When required by applicable laws, KONE will request data subject’s consent for personal data processing. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>3.3. Source(s) of Personal Data and Retention Period</h3> <div class="details"><p>The personal data has been obtained from the suppliers or obtained in connection with their business relationship with KONE. Information about external workforce is generally obtained from the subcontractor companies who are the employers of such individuals. In certain cases KONE may collect personal data from public registers and other reliable external sources.</p><p>The personal data will be stored as long as needed for the above said purposes. After that, the personal data will be effectively deleted or made anonymous. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>3.4. Transfers of Personal Data </h3> <div class="details"><p>In general, KONE uses the personal data only for its internal business purposes and does not transfer the data to any external parties. Some of the personal data may be accessible and processed by KONE’s subsidiaries, subcontractors and other service providers, to the extent needed in connection with the above said purposes. KONE ensures that such third parties are always bound by contracts, which sufficiently address data protection and confidentiality requirements.</p><p>Due to technical and practical requirements, personal data may also be processed outside the EU/EEA. KONE ensures that there is a legal basis for such transfers. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>4. Data Subjects’ Rights</h3> <div class="details"><p>Data subjects may at any time contact KONE and request access to their personal data. KONE will at the data subjects’ request rectify or erase any incomplete, inaccurate or outdated personal data. Data subject requests can be sent to KONE by using the contact form available on the kone.com webpage at <a href="http://www.kone.com/en/contact.aspx" target="_blank">http://www.kone.com/en/contact.aspx</a> (select option “Personal Data Enquiry”).</p><p>If the personal data processing is based on consent, data subject is entitled to withdraw the consent at any time. If the personal data processing is based on KONE’s legitimate interest, data subject may object such processing based on a specific individual circumstance. Data subject must identify such circumstance in the request relating to objection.</p><p>Under certain circumstances data subjects may also object to the processing of their personal data as well request data portability. In the event the data subjects have concerns or remarks regarding KONE’s processing activities, they also have the right to lodge a complaint with the relevant supervisory authority.</p><p>KONE may refuse a request or obtain a reasonable fee for fulfilling a request if the request is manifestly unfounded or excessive or KONE has another legitimate ground for refusing the request. Such legitimate grounds could e.g. prevent KONE from deleting personal data that needs to be retained due to local legal requirements or to maintain an audit trail until the end of local claim period. KONE may also need to retain the data to be able to fulfil contractual obligations.</p><p>Please also note, that if KONE blocks or deletes your personal data as requested, KONE may not be able to perform the services you would like to use or have previously ordered or requested or provide you the content you would like to download or receive. </p></div> </div> </article> <article class="content-block"> <div class="media"> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>5. Updates to the Privacy Statement</h3> <div class="details"><p> KONE seeks to develop the Site, its business as well as its data protection related processes and tools continuously and reserves the right to amend this Privacy Statement. KONE hopes that you review this Privacy Statement from time to time for any amendments. To the extent required by applicable privacy laws, KONE may contact you also through other interfaces or by using the collected contact information to provide information about updates that have material effects to you as a data subject. </p></div> </div> </article> </div> </div> </section> <h2 style="display:none">Privacy statement</h2> </main> <input type="hidden" id="cookiepopupversion" name="cookiepopupversion" value="v1" /> <section class="cookie-law hide bg-sand" data-host="www.kone.sg" data-cookie-url="/api/cookie" data-cookie-value-url="/api/cookievalue" id="item-8936" data-swiftype-index="false"> <header> </header> <div> <section> <div> <div><p>This site uses cookies in order to provide you with the best user experience. You consent to the use of cookies by continuing the use of the site without changing your browser settings. You can change your browser settings and preferences at any time. 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