Google IT Certificates - Grow with Google

<!DOCTYPE html> <html class="no-js glue-header-barx" lang="en" locale="en_us" dir="ltr"> <head> <meta charset="utf-8" /> <title> Google IT Certificates - Grow with Google </title> <meta name="experiment" content="Main version"> <meta name="description" content="Google's IT Support Certificate Training Program includes use cases for AI tools, preparing you for an entry-level IT support job." /> <meta name="keywords" content="it training, it support certificate, it support program" /> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta http-equiv="content-type" content="text/html; charset=UTF-8"> <meta property="og:url" content="https://grow.google/certificates/it-support/"> <meta property="og:type" content="website"> <meta property="og:title" content="Google IT Certificates - Grow with Google"> <meta property="og:description" content="Google's IT Support Certificate Training Program includes use cases for AI tools, preparing you for an entry-level IT support job."> <meta property="og:image" content="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/IT-Support-hero-1232x693.scale-100.format-webp.webp"> <meta name="twitter:card" content="summary"> <meta name="twitter:site" content="@Google"> <meta name="twitter:title" content="Google IT Certificates - Grow with Google- Grow with Google"> <meta name="twitter:description" content="Google's IT Support Certificate Training Program includes use cases for AI tools, preparing you for an entry-level IT support job."> <meta property="twitter:image" content="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/IT-Support-hero-1232x693.scale-100.format-webp.webp"> <script type="application/ld+json"> { "@context": "http://schema.org", "@graph": [ { "@type": "Webpage", "name": "Google IT Certificates - Grow with Google", "description": "Google's IT Support Certificate Training Program includes use cases for AI tools, preparing you for an entry-level IT support job.", "url": "/certificates/it-support/", "@id": "/certificates/it-support/#webpage", "inLanguage": "English", "headline": "Google IT Certificates - Grow with Google", "image": { "@type": "ImageObject", "isFamilyFriendly":"true" }, "publisher": { "@type": "Organization", "url": "https://www.google.com/", "@id": "https://www.google.com/#organization", "logo": "https://www.google.com/images/branding/googlelogo/2x/googlelogo_color_272x92dp.png", "sameAs": ["https://plus.google.com/+google","https://twitter.com/Google","https://www.instagram.com/google/","https://www.facebook.com/Google/","https://www.youtube.com/user/Google","https://www.linkedin.com/company/google","https://www.wikidata.org/wiki/Q95","https://en.wikipedia.org/wiki/Google"] }, "copyrightHolder": { "@type": "Organization", "name": "Google", "url": "https://www.google.com/", "@id": "https://www.google.com/#organization", "logo": "https://www.google.com/images/branding/googlelogo/2x/googlelogo_color_272x92dp.png", "sameAs": ["https://plus.google.com/+google","https://twitter.com/Google","https://www.instagram.com/google/","https://www.facebook.com/Google/","https://www.youtube.com/user/Google","https://www.linkedin.com/company/google","https://www.wikidata.org/wiki/Q95","https://en.wikipedia.org/wiki/Google"] }, "breadcrumb": { "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": "1", "item": { "@type": "Website", "@id": "", "name": "Grow with Google" } }, { "@type": "ListItem", "position": "2", "item": { "@type": "Webpage", "@id": "/certificates/", "name": "certificates" } }, { "@type": "ListItem", "position": "3", "item": { "@type": "Webpage", "@id": "/certificates/it-support/", "name": "it-support" } } ] } } ] } </script> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{"@type": "Question", "name": "What does IT stand for?", "acceptedAnswer": {"@type": "Answer", "text": "IT stands for information technology and refers to the use of computers and other devices to create, process, store, secure, and exchange electronic data. IT support specialists troubleshoot problems so computers and networks run correctly."}}, {"@type": "Question", "name": "What is IT support?", "acceptedAnswer": {"@type": "Answer", "text": "IT support is troubleshooting and problem solving in the field of information technology, including setting up computers for users within an organization, overseeing computer systems, and debugging whenever a problem arises.Businesses, nonprofits, school systems, and government organizations all rely on technology. Computers break, systems fail, phones die—when that happens, we need experts to fix them. IT support is all about troubleshooting and problem solving when the tech fails, and providing great customer service along the way. A job in IT support can mean in-person or remote help desk work in a range of organizations across many different industries."}}, {"@type": "Question", "name": "Why start a career in IT?", "acceptedAnswer": {"@type": "Answer", "text": "With entry-level jobs in IT fetching an average salary of $52,000 per year, starting a career in IT can be extremely lucrative and have a high potential for growth.In the U.S., there were over 86,500 open entry-level IT support roles in 2020, and jobs in this field are projected to grow 8% between 2019 and 2029 — faster than the average of all other occupations. Basic IT skills will position you to secure an introductory-level role to begin your IT career, and from then on, the opportunities are endless.The stackability of these skills means that after gaining a baseline level of knowledge through the Google IT Support Certificate program, it is easy to pick up more advanced skills or build on those foundations with the Google IT Automation with Python Certificate program."}}, {"@type": "Question", "name": "What are the different careers in IT?", "acceptedAnswer": {"@type": "Answer", "text": "A career in IT can encompass many different things. Types of careers in IT may include jobs working with...Hardware and infrastructureInformation securityCloud computing technologiesComputer networksStorage and data"}}, {"@type": "Question", "name": "What are some in-demand IT jobs?", "acceptedAnswer": {"@type": "Answer", "text": "A job in IT can mean in-person or remote help desk work in a range of organizations across many different industries. In-demand IT jobs include:Database administratorIT specialistTech support specialistSystems analystNetwork engineerHelp desk technicianIT support specialistIT technicianComputer user specialistIT assistant"}}, {"@type": "Question", "name": "What is an IT certificate?", "acceptedAnswer": {"@type": "Answer", "text": "An IT certificate is an end-of-program certification earned by completing a professional training program and demonstrating competency in core areas. A certificate in information technology can be the start of a promising career. The Google IT Support Certificate curriculum is developed and taught by Googlers with years of experience in the field. More than 150 companies in the Google Career Certificates Employer Consortium are committed to considering Google Career Certificate graduates for entry-level jobs."}}, {"@type": "Question", "name": "What Google IT certificates are available?", "acceptedAnswer": {"@type": "Answer", "text": "There are two Google IT certificates available: an introductory-level IT Support Certificate and an advanced-level IT Automation with Python Certificate."}}, {"@type": "Question", "name": "What IT courses are included in the Google IT Support Certificate curriculum?", "acceptedAnswer": {"@type": "Answer", "text": "IT courses included in the Google IT Support Certificate curriculum are...Technical Support FundamentalsThe Bits and Bytes of Computer NetworkingOperating Systems and You: Becoming a Power UserSystem Administration and IT - Infrastructure ServicesIT Security: Defense Against the Digital Dark Arts"}}, {"@type": "Question", "name": "What are the prerequisites for the Google IT Support Certificate?", "acceptedAnswer": {"@type": "Answer", "text": "There are no prerequisites for the IT Support Certificate. The program is open to anyone interested in learning the foundational skills of IT support, whether you've been tinkering with IT on your own, or even if you are completely new to the field."}}, {"@type": "Question", "name": "Does the Google IT Support Certificate include AI content?", "acceptedAnswer": {"@type": "Answer", "text": "The Google IT Support Certificate features practical training and hands-on activities to help you leverage AI in IT support. Learn how to use AI to help with troubleshooting and customer care directly from Google experts."}}, {"@type": "Question", "name": "What IT courses are included in the Google IT Automation with Python Certificate curriculum?", "acceptedAnswer": {"@type": "Answer", "text": "Courses in the IT Automation with Python curriculum include:Crash Course on PythonUsing Python to Interact with the Operating SystemIntroduction to Git and GitHubTroubleshooting and Debugging TechniquesConfiguration Management and the CloudAutomating Real-World Tasks with Python"}}, {"@type": "Question", "name": "What are the prerequisites for the Google IT Automation with Python Certificate?", "acceptedAnswer": {"@type": "Answer", "text": "The prerequisites for the IT Automation with Python Certificate include familiarity with basic IT concepts and operating systems, files, and processes; and networking and data management. The program builds on your IT foundations to help you take your career to the next level. No previous knowledge of coding is required."}}, {"@type": "Question", "name": "What is Python?", "acceptedAnswer": {"@type": "Answer", "text": "Python is a general-purpose computer programming language used to build websites and software, automate tasks, and conduct data analysis. Python is used to automate common system administrator tasks, and it's one of the most in-demand programming languages used by employers today."}}, {"@type": "Question", "name": "What are the advantages of learning Python?", "acceptedAnswer": {"@type": "Answer", "text": "There are many advantages to learning Python programming. Adding Python to your skill set builds on your IT knowledge foundation and can prepare you to advance in your IT career. Knowing how to write code to solve problems and automate solutions is a crucial skill for anybody working in IT today. Python is one of the most popular programming languages in the world."}}, {"@type": "Question", "name": "Who designed the Google IT Support and IT Automation with Python Certificates?", "acceptedAnswer": {"@type": "Answer", "text": "The Google IT Support and IT Automation with Python Certificates were designed and built by subject-matter experts and senior practitioners at Google — real-world professionals with strong backgrounds in IT support, working in fields such as operations engineering, security, site reliability engineering, and systems administration. The certificates were created to equip learners with theoretical and practical knowledge and real-life problem-solving skills to be successful in entry-level jobs or achieve career advancement."}}, {"@type": "Question", "name": "What other languages are the Google IT Support and IT Automation with Python Certificates offered in?", "acceptedAnswer": {"@type": "Answer", "text": "The Google IT Support and IT Automation with Python Certificates are also available in Spanish and Portuguese.Certificado Profesional de Soporte de Tecnologías de la Información de GoogleCertificado Profissional de Suporte em TI do Google"}}, {"@type": "Question", "name": "Where can I access the Google IT Support and IT Automation with Python Certificates?", "acceptedAnswer": {"@type": "Answer", "text": "The Google IT Support and IT Automation with Python Certificates are available in English, Spanish and Portuguese on Coursera, an online learning platform that offers access to online courses."}}, {"@type": "Question", "name": "What is the Google Career Certificates Employer Consortium? Can it help me find IT jobs?", "acceptedAnswer": {"@type": "Answer", "text": "The Google Career Certificates Employer Consortium consists of over 150 U.S. companies like HCL, World Wide Technology, Infosys, AT&T, Wells Fargo and Google. These companies span multiple sectors and are committed to considering Google IT Certificate graduates for entry-level jobs. Upon completion of the Google IT Support or IT Automation with Python Certificates, you will gain access to an exclusive job platform where you can easily apply to opportunities from employers with open IT jobs.Employers interested in joining the Google Career Certificates Employer Consortium can find more information at grow.google/employers."}}, {"@type": "Question", "name": "What other kind of support is available after I complete a Google Career Certificate?", "acceptedAnswer": {"@type": "Answer", "text": "In addition to expert training and hands-on projects designed to prepare you for a job in your field of choice, you'll get access to career resources including a resume building tool, mock interviews and networking support designed to help you with your job search. You'll also be able to connect with over 150 US employers in the hiring consortium who are accepting candidates who have completed a Google Career Certificate."}}, {"@type": "Question", "name": "Why did Google create these programs?", "acceptedAnswer": {"@type": "Answer", "text": "Google created the IT Support and IT Automation with Python Certificate programs because we faced the same issue many other companies had — open IT roles and not enough qualified candidates to fill them. So a few years ago, we began working with a nonprofit organization to provide training and pathways to roles in technical support at Google. We learned that not only is IT support a highly teachable field, but that we could teach someone completely new to the industry the IT fundamentals in under six months. We decided to build an IT training program on Coursera, created entirely by Googlers who are expert in IT support so this training could be available to everyone."}}, {"@type": "Question", "name": "How much does the Google IT Support Certificate cost?", "acceptedAnswer": {"@type": "Answer", "text": "The Google IT Support Certificate costs $49 per month on Coursera after an initial 7-day free trial period. All Google Career Certificates are completely self-paced. At about 10 hours of study per week, many learners complete a Google Career Certificate in three to six months."}}, {"@type": "Question", "name": "How much does the Google IT Automation with Python Certificate cost?", "acceptedAnswer": {"@type": "Answer", "text": "The Google IT Automation with Python Certificate costs $49 per month on Coursera after an initial 7-day free trial period. All Google Career Certificates are completely self-paced. At about 10 hours of study per week, many learners complete a Google Career Certificate in three to six months."}}, {"@type": "Question", "name": "Is financial assistance available for the Google IT Support and IT Automation with Python Certificates?", "acceptedAnswer": {"@type": "Answer", "text": "If you are interested in financial assistance for the Google IT Support or IT Automation with Python Certificates, you may be eligible for financial aid via Coursera through the course page. Recipients of financial aid will have full access to course content and assignments required to earn a certificate. To apply, go to the certificate course page on Coursera and click the “Financial aid available” link next to the “Enroll” button.Google has also funded 100,000 scholarships for Google Career Certificates, which will be distributed by Grow with Google partners and Google.org grantees like Merit America, Per Scholas, NPower, Goodwill, Futuro Health, Generation USA, UnidosUS, LULAC and Hispanic Federation. These funds will create a lasting impact in helping people land high-quality jobs in high-growth fields."}}, {"@type": "Question", "name": "Can I get college credit for taking the Google IT Support or IT Automation with Python Certificates?", "acceptedAnswer": {"@type": "Answer", "text": "Those planning to attend a degree program can utilize ACE®️ recommendations, the industry standard for translating workplace learning to college credit. Learners can earn a recommendation of 15 college credits for completing the IT Support or IT Automation with Python Certificates, the equivalent of 5 college courses at a bachelor’s degree level. This aims to help open up additional pathways to learners who are interested in higher education, and prepare them for entry-level jobs.To share proof of completion with schools, IT certificate graduates will receive an email prompting them to claim their Credly badge, which contains the ACE®️ credit recommendation. Once claimed, they will receive a competency-based transcript that signifies the credit recommendation, which can be shared directly with a school from the Credly platform. Please note that the decision to accept specific credit recommendations is up to each institution and is not guaranteed.IT Certificate graduates who also pass the CompTIA A+ certification exams will earn a dual credential from CompTIA and Google."}}] } </script> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "Course", "name": "", "description": "Google's IT Support Certificate Training Program includes use cases for AI tools, preparing you for an entry-level IT support job.", "provider": { "@type": "Organization", "name": "Coursera", "sameAs": "https://www.coursera.org/" } } </script> <script type="text/javascript" src="/root/static/js/trusted.min.js"></script> <script async src="https://www.googletagmanager.com/gtag/js?id=UA-107286072-1"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} const experiments = document.querySelector('[name=experiment]').getAttribute('content'); if (experiments) { 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</div> </div> </div> </div> <div class="glue-header__drawer-backdrop"></div> </div> </div> <div class="glue-header__drawer-backdrop"></div> <div class="enroll-now-sticky-cta" role="presentation"> <a class="glue-button glue-button--high-emphasis" href="/it-certificates-coursera-intermediate-page/" role="presentation" target="_blank" aria-controls="" data-event="coursera_cta_exit" data-certificatename="it-support-certificate" data-modulename="Header" data-certificatetype="foundational"> Enroll now </a> </div> </header> <div class="breadcrumb"> <a href="/" aria-label="Grow with Google">Grow with Google /</a> <a href="/certificates" aria-label="Certificates">Certificates /</a> <a href="#" aria-label="IT Support Certificate">IT Support Certificate</a> </div>  <main id="content" class="page-content" tabindex="-1">  <div class="blue-banner-bar glue-text-center glue-spacer-2-top"> Google Career Certificates now include practical AI training to help you boost productivity. </div>  <section class="hero glue-spacer-6-top"> <div class="glue-page"> <div class="hero-container"> <div class="glue-grid hero-section"> <div class="glue-grid__col glue-grid__col--span-5 glue-grid__col--span-12-md glue-order-1 glue-order-2-sm glue-order-2-md hero-intro-wrapper"> <h1 data-block-key="uvejx">Google IT Support Certificates</h1> <p class="hero-desc"><p data-block-key="0otau">Whether you’re just getting started or want to take the next step in the high-growth field of IT, IT training from Google can help you gain in-demand skills. You’ll learn about troubleshooting, customer support, system administration, and Python — and discover how to effectively utilize AI in IT support.</p></p> <div class="hero-section-cta"> <a class="glue-button glue-button--high-emphasis glue-button--icon hero-section-cta-btn" target="_blank" rel="noopener" href="/it-certificates-coursera-intermediate-page/" aria-label="" data-event="coursera_cta_exit" data-certificatename="it-support-certificate" data-modulename="Google IT Support Certificates" data-certificatetype="foundational" data-action="" data-label="/it-certificates-coursera-intermediate-page/">Get started <svg role="presentation" aria-hidden="true" class="glue-icon arrow-upward"> <use href="#arrow-upward"></use> </svg> </a> <span>on</span> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/coursera-logo-full-rg.2e16d0ba.fill-444x144.format-webp_iZJdUXo.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/coursera-logo-full-rgb.2e16d0ba.fill-444x144.format-jpeg.jpg" type="image/jpeg"> <img class="coursera-logo" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/coursera-logo-full-rgb.2e16d0ba.fill-444x144.format-jpeg.jpg" loading="eager" fetchpriority="high" srcset="" alt="coursera logo"> </picture> </div> <div class="bullet-list glue-spacer-3-top"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-6"> <ul> <li>100% remote, online learning</li> <li>Hands-on, practice-based training</li> <li>Access to over 150 employers</li> </ul> </div> </div> </div> </div> <div class="glue-grid__col glue-grid__col--span-1 glue-grid__col--span-12-md glue-order-1 glue-order-2-sm glue-order-2-md"></div> <div class="glue-grid__col glue-grid__col--span-6 glue-grid__col--span-12-md glue-order-1 glue-order-1-sm glue-order-1-md image-section "> <div > <div > <picture class="glue-video__preview hero-image-container"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/IT-Support-hero-1232x693.scale-100.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/IT-Support-hero-1232x693.scale-100.format-jpeg.jpg" type="image/jpeg"> <img class="glue-video__preview-image" alt="Amie H., a Google IT Support Certificate graduate" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/IT-Support-hero-1232x693.scale-100.format-jpeg.jpg" fetchpriority="high" class="hero__image"> <span class="hero_image_text glue-spacer-2-top ">Amie H., a Google IT Support Certificate graduate</span> </picture> </div> </div> </div> </div> </div> </div> </section>  <section class="tab-panel glue-spacer-5-top"> <div class="glue-tabs-section"> <div class="page-responsive"> <div class="glue-tabs" data-glue-tabs-current='1'> <div class="glue-page glue-tabs__tablist"> <div class="certificates-detail-tabs__tab"> <div class="glue-tab" aria-label="Get started in the field No experience or degree required" data-glue-tab-number="1" data-event="tablist_select" data-moduleName="Tabs Panel" data-tabName="Get started in the field" data-category="navigation" data-action="cta" data-label="Get started in the field" id="Get started in the field"> <span class="tabs__label certificates-detail-tabs__label"> <svg role="presentation" aria-hidden="true" class="glue-icon collapse glue-icon--24px down-arrow"> <use href="#arrow-forward"></use> </svg> Get started in the field </span> <span class="tabs__description certificates-detail-tabs__description">No experience or degree required</span> </div> </div> <div class="certificates-detail-tabs__tab"> <div class="glue-tab" aria-label="Get started in the field No experience or degree required" data-glue-tab-number="2" data-event="tablist_select" data-moduleName="Tabs Panel" data-tabName="Advance within the field" data-category="navigation" data-action="cta" data-label="Get started in the field" id="Advance within the field"> <span class="tabs__label certificates-detail-tabs__label"> <svg role="presentation" aria-hidden="true" class="glue-icon collapse glue-icon--24px down-arrow"> <use href="#arrow-forward"></use> </svg> Advance within the field </span> <span class="tabs__description certificates-detail-tabs__description">Some experience required</span> </div> </div> </div> <div class="glue-tabs__panelgroup"> <div class="glue-tabs__panel" id="tab-dimensions"> <div class="cert-detail-statistic"> <div class="glue-page"> <div class="page-wrapper"> <div class="header-stat glue-spacer-4-bottom glue-spacer-6-top"> <div class="stat-wrapper"> <h2 class="glue-headline glue-headline--headline-3 glue-font-weight-regular glue-text-center glue-spacer-4-bottom">Get a job in IT, with help from Google</h2> <p class="cert-stat-desc glue-text-center glue-font-weight-regular">Learn the foundations of IT support, and get the job-ready skills you need to kick start your career in a fast-growing field.</p> </div> </div> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-6"> <p class="number blue"> $63,000+ </p> <p class="stat-info glue-text-center glue-font-weight-regular">median salary in IT support<sup>1</sup></p> </div> <div class="glue-grid__col glue-grid__col--span-6"> <p class="number green"> 339,000 </p> <p class="stat-info glue-text-center glue-font-weight-regular">open jobs in IT support<sup>1</sup></p> </div> </div> </div> </div> </div> <div class="glue-spacer-6-top"> <div class="cert-detail-help"> <div class="glue-page cert-detail-statistic"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-1"></div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-10-xl"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl"> <h2 class="glue-cert-title glue-headline glue-headline--headline-3 glue-spacer-2-bottom">Qualify for in-demand <br>jobs in IT</h2> <p class="help-description">In both small businesses and large organizations, IT support involves troubleshooting and problem solving to help computers and networks run smoothly, while providing great customer service along the way.</p> </div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-6-xl"> <ul class="help-bullets"> <li class="help-bullet">IT support II</li> <li class="help-bullet">Systems administrator</li> <li class="help-bullet">Site reliability engineer</li> <li class="help-bullet">Senior IT support technician</li> <li class="help-bullet">Advanced IT technician</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="dark-bacground glue-spacer-6-top" id="foundational"> <section class="glue-page certificates-choice"> <h3 class="certificates-heading cert-heading-center">Learn more about the certificate</h3> <div class="glue-grid glue-spacer-3-top"> <div class="glue-grid__col glue-grid__col--span-1 glue-grid__col--span-2-sm"></div> <div class="certificates-choice-card glue-grid__col glue-grid__col--span-12 glue-grid__col--span-10-xl"> <div class="certificates-choice-card-visible glue-grid choices-card"> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-left" data-event="program_select" data-moduleName="Learn more about the certificate" data-id="IT Support"> <div class="eyebrow">FOUNDATIONAL</div> <h3>IT Support</h3> <p><p data-block-key="xobjj">Hosted on Coursera, this fully online IT support certificate provides all the skills you need to find an entry-level job in the field of IT support, even if you don't have prior experience.</p></p> </div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-right desktop-cta"> <div class="card-list glue-spacer-2-top"><p data-block-key="ivsgv"><b>You’ll learn about:</b></p><ul><li data-block-key="e91ke">Troubleshooting and customer care</li><li data-block-key="i4c5">Networking</li><li data-block-key="dug27">Operating systems</li><li data-block-key="2smld">System administration</li><li data-block-key="3g4b">Security</li><li data-block-key="29t2a">Using AI to boost productivity</li></ul></div> </div> <div class="mobile-cta glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-right"> <a class="glue-button glue-button--high-emphasis coursera-cta" target="_blank" rel="noopener" data-courseraurl="/it-certificates-coursera-intermediate-page/" href="/it-certificates-coursera-intermediate-page/" data-category="cat" data-action="" data-label="/it-certificates-coursera-intermediate-page/" aria-label=""> <span>Get started on Coursera</span> <svg xmlns="http://www.w3.org/2000/svg" width="18" height="17" viewBox="0 0 18 17" fill="none"> <rect x="0.828125" y="14.9518" width="14.0736" height="2" transform="rotate(-45 0.828125 14.9518)" fill="white"></rect> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.9393 12L13.0607 12L13.0607 3.99999L5.06069 3.99999L5.06069 6.12138L10.9393 6.12138L10.9393 12Z" fill="white"></path> </svg> </a> </div> </div> <div class="glue-zippy glue-grid"> <div class="glue-zippy-content hide glue-grid__col glue-grid__col--span-12 hidden-on-desktop " aria-expanded="false"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-left"> <div class="glue-grid"> </div> </div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-right mobile-cta"> <div class="card-list"><p data-block-key="ivsgv"><b>You’ll learn about:</b></p><ul><li data-block-key="e91ke">Troubleshooting and customer care</li><li data-block-key="i4c5">Networking</li><li data-block-key="dug27">Operating systems</li><li data-block-key="2smld">System administration</li><li data-block-key="3g4b">Security</li><li data-block-key="29t2a">Using AI to boost productivity</li></ul></div> </div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-right"> <p class="card-list-heading glue-font-weight-bold glue-spacer-1-bottom">Certificate curriculum:</p> </div> </div> </div> <div class="glue-zippy-btn-wrapper glue-grid__col glue-grid__col--span-12"> <a class="desktop-cta glue-button glue-button--high-emphasis coursera-cta" target="_blank" rel="noopener" data-courseraurl="/it-certificates-coursera-intermediate-page/" href="/it-certificates-coursera-intermediate-page/" data-event="coursera_cta_exit" data-certificatename="it-support-certificate" data-modulename="Learn more about the certificate" data-certificatetype="foundational" data-category="cat" data-action="" data-label="/it-certificates-coursera-intermediate-page/" aria-label="Get started on Coursera"> <span>Get started on Coursera</span> <svg xmlns="http://www.w3.org/2000/svg" width="18" height="17" viewBox="0 0 18 17" fill="none"> <rect x="0.828125" y="14.9518" width="14.0736" height="2" transform="rotate(-45 0.828125 14.9518)" fill="white"></rect> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.9393 12L13.0607 12L13.0607 3.99999L5.06069 3.99999L5.06069 6.12138L10.9393 6.12138L10.9393 12Z" fill="white"></path> </svg> </a> <div class="dropdown glue-zippy-btn show-for-sm-bp "> <h4 class="zippy-card-title more-detail" name="IT Support" data-programName="accordion_select" data-moduleName="Learn more about the certificate" data-accordionName="IT Support"> More details <svg role="presentation" aria-hidden="true" class="zippy-icon glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </h4> <h4 class="zippy-card-title close-detail hide" name="IT Support" data-programName="accordion_select" data-moduleName="Learn more about the certificate" data-accordionName="IT Support"> Close details <svg role="presentation" aria-hidden="true" class="zippy-icon glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-less"></use> </svg> </h4> </div> </div> </div> </div> <div class="glue-grid__col glue-grid__col--span-1 glue-grid__col--span-2-sm"></div> </section> <div id="ai-promo"> <section class="glue-grid glue-spacer-4-top ai-promo glue-page"> <div class="glue-grid__col glue-grid__col--span-6 glue-grid__col--span-12-md ai-promo-bg-img-container"> <a class="glue-video-container glue-video" data-event="select_content" data-contentType="video" data-itemId="NOW FEATURING AI TRAINING: Watch video" > <div class="glue-video__preview-container glue-video__preview-container--modal us-ytvideo-overlay-trigger" data-ytmodal-id="glue-modal-bjmfO7ypvEQ" > <div class="glue-video__preview ai_promo_image_container ai-promo-bg-img" style="background-image: url(https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/IT-Support-Nathalia-1232x693.orig.scale-100.format-webp.webp);"> <div class="youtube-icon-svg"> <svg class="glue-icon glue-video__play-button glue-video__play-button--white us-video__play-button js-video-modal-trigger youtube-icon" role="presentation"> <use xlink:href="#video-youtube"></use> </svg> <div class="watch-btn glue-text-center"> <div class="watch-video-cta glue-spacer-1-top"> Watch video </div> <div class="video-timestamp glue-spacer-2-top"> <svg width="14" height="14" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M6.494 0A6.497 6.497 0 000 6.5C0 10.088 2.905 13 6.494 13A6.504 6.504 0 0013 6.5C13 2.912 10.088 0 6.494 0zM6.5 11.7a5.199 5.199 0 01-5.2-5.2c0-2.873 2.327-5.2 5.2-5.2s5.2 2.327 5.2 5.2-2.327 5.2-5.2 5.2zm2.58-2.281L9.9 8.41 7.15 6.5V2.6h-1.3v4.55l3.23 2.268z" fill="#fff"/></svg> <span>0:15</span> </div> </div> </div> </div> </div>  <div class="glue-modal glue-modal--dark" id="glue-modal-bjmfO7ypvEQ"> <div class="glue-video__container glue-modal__content-wrapper" tabindex="0" data-glue-yt-video-vid="bjmfO7ypvEQ" data-glue-yt-video-height="100%" data-glue-yt-video-width="100%"></div> <button class="glue-modal__close-btn" tabindex="0" aria-label="Close this modal"></button> </div> </a> </div> <div class="glue-grid__col glue-grid__col--span-6 glue-grid__col--span-12-md ai-promo-content"> <div class="glue-spacer-4-top"> <div class="ai-promo-content-eyebrow featured-eyebrow"> <p>NOW FEATURING AI TRAINING</p> </div> <h2 class="glue-headline glue-headline--headline-3 glue-spacer-3-top glue-spacer-3-bottom"> Harness the power of AI in IT support </h2> <div class="ai-promo-content-eyebrow" data-event="program_select" data-moduleName = "" data-id=":"> <p><p data-block-key="9vosr">Learn how to use AI to:</p><ul><li data-block-key="6qtkj">Help with troubleshooting</li><li data-block-key="29j01">Help with customer care</li><li data-block-key="71mdc">Generate scripts for IT tasks like automating data backup</li><li data-block-key="2cbeg">Help create support documentation</li><li data-block-key="a912p">Help evaluate IT infrastructure for potential vulnerabilities</li></ul></p> </div> <a href="https://www.coursera.org/google-certificates/it-support-certificate" data-event="coursera_cta_exit" data-modulename="NOW FEATURING AI TIPS" data-certificatename="it-support-certificate" target="_blank" rel="noopener"> <button class="glue-button glue-button--low-emphasis glue-spacer-3-bottom"> View course details </button> </a> </div> </div> </section> </div> <div class="glue-spacer-5-top"> <div class="glue-page cards_with_video"> <div class="card-50-wrapper"> <div class="glue-grid__col glue-grid__col--span-10 glue-grid__col--span-12-sm"> <h4 class="certificates-heading cert-heading-center glue-spacer-4-bottom">Preview the certificate material</h4> </div> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-1 glue-grid__col--span-0-sm"></div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-10-xl"> <div class="glue-video"> <div class="certificate-wrapper glue-video__preview-container glue-video__preview-container--modal us-ytvideo-overlay-trigger" data-ytmodal-id="glue-modal-lJC_sJ6jhDo"> <div class="glue-grid video-box"> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl cert-video"> <picture class="glue-video__preview hero-image-container"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/preview-carousel-slid.2e16d0ba.fill-452x512.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/preview-carousel-slide.2e16d0ba.fill-452x512.format-jpeg.jpg" type="image/jpeg"> <img class="glue-video__preview-image" alt="The fundamentals of IT Support" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/preview-carousel-slide.2e16d0ba.fill-452x512.format-jpeg.jpg" class="hero__image" loading="lazy"> <svg class="glue-icon glue-video__play-button--white us-video__play-button js-video-modal-trigger youtube-icon youtube-icon-svg" role="presentation"> <use xlink:href="#video-youtube"></use> </svg> </picture> <a class="glue-video__info glue-button--icon my-gray-icon " data-event="select_content" data-contentType="video icon" data-itemId="Preview the certificate material: Watch the video"> </a> </div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl glue-text-start cert-details"> <span class="eyebrow">IT SUPPORT CERTIFICATE</span> <h2 data-block-key="sv1qd">The fundamentals of IT Support</h2> <p data-block-key="y4jxm">Learn about different areas of IT, like computer hardware, the internet, computer software, troubleshooting, and customer service, and find out how AI can help you at work. Discover a wide variety of topics that are designed to give you an overview of what’s to come in this certificate program.</p> <hr> <h3 data-block-key="cciuz">The full certificate program includes:</h3> <ul class="columns" data-columns="2"> <li>Hands-on projects</li> <li>Quizzes and assignments</li> <li>Regular assessments</li> </ul> <div> <a class="watch-video-cta" aria-label="Watch the video" target="_self" data-category="" data-action="" data-label="Watch the video:The fundamentals of IT Support" data-event="select_content" data-contentType="video link" data-itemId="Preview the certificate material: Watch the video"> <svg role="presentation" aria-hidden="true" class="glue-icon glue-icon--18px us-video__play-button js-video-modal-trigger youtube-icon"> <use href="#play-circle-filled"></use> </svg> <span>Watch the video</span> </a> </div> </div> </div> </div>  <div class="glue-modal glue-modal--dark" role="dialog" id="glue-modal-lJC_sJ6jhDo"> <div class="glue-video__container glue-modal__content-wrapper" tabindex="0" data-glue-yt-video-vid="lJC_sJ6jhDo" data-glue-yt-video-height="100%" data-glue-yt-video-width="100%" role="dialog" aria-modal="true"></div> <button class="glue-modal__close-btn" tabindex="0" aria-label="Close this modal"></button> </div> </div> </div> <div class="glue-grid__col glue-grid__col--span-1 glue-grid__col--span-0-sm"></div> </div> </div> </div> </div> </div> <div class="glue-spacer-3-top glue-spacer-6-bottom"> <div class="connect-to-employers glue-spacer-6-top"> <div class="glue-page"> <div class="glue-grid"> <div class="glue-grid__col--12 glue-grid__col--span-6 glue-grid__col--span-12-md"> <div class="connect-to-employers-contents"> <h3><p data-block-key="dybep">Get on the fast track to in-demand jobs with top employers</p></h3> <p>Complete a Google Career Certificate to get exclusive access to <span class="blue">CareerCircle</span>, which offers free 1-on-1 coaching, interview and career support, and a job board to connect directly with employers, including over 150 companies in the Google Career Certificates Employer Consortium.</p> </div> </div> <div class="glue-grid__col--12 glue-grid__col--span-5 glue-grid__col--span-12-md steps-to-connect-section"> <div class="glue-eyebrow">Here’s how</div> <div class="steps-to-connect"> <div class="circle-over-line circle-over-line-1"> <div class="white-checkmark"> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/1.max-800x600.scale-100.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/1.max-800x600.scale-100.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/1.max-800x600.scale-100.format-jpeg.jpg" loading="lazy" alt="Complete online certificate courses, at your own pace and time."> </picture> </div> </div> <div class="section-heading section-heading-1"> <p><span class="blue">Complete online certificate courses,</span> at your own pace and time.</p> </div> </div> <div class="steps-to-connect"> <div class="circle-over-line circle-over-line-2"> <div class="white-checkmark"> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/2.max-800x600.scale-100.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/2.max-800x600.scale-100.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/2.max-800x600.scale-100.format-jpeg.jpg" loading="lazy" alt="Access career resources like coaching sessions, mock interviews, and a resume builder tool."> </picture> </div> </div> <div class="section-heading section-heading-2"> <p><span class="green"> Access career resources </span> like coaching sessions, mock interviews, and a resume builder tool.</p> </div> </div> <div class="steps-to-connect"> <div class="circle-over-line circle-over-line-3"> <div class="white-checkmark"> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/3.max-800x600_zkBbXqY.scale-100.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/3.max-800x600_zkBbXqY.scale-100.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/3.max-800x600_zkBbXqY.scale-100.format-jpeg.jpg" loading="lazy" alt="Share your resume and get connected with national and local employers."> </picture> </div> </div> <div class="section-heading section-heading-3"> <p><span class="yellow"> Share your resume </span> and get connected with national and local employers.</p> </div> </div> </div> </div> </div> </div> </div> <div class="glue-spacer-3-top glue-spacer-5-bottom"> <section class="logo-slider"> <div class="logo-wrapper glue-spacer-5-top glue-spacer-3-bottom"> <div class="logo-heading"> <h4 class="logo-slider-eyebrow glue-page"> CONNECT WITH +150 TOP EMPLOYERS, INCLUDING THESE: </h4> </div> <ul id="logos-list" class="logos-list" data-logos-count="55"> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/bayer.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/bayer.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/bayer.original.format-jpeg.jpg" loading="lazy" alt="Bayer"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Booz-Allen-Hamilton-BAH-01.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Booz-Allen-Hamilton-BAH-01.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Booz-Allen-Hamilton-BAH-01.original.format-jpeg.jpg" loading="lazy" alt="Booz Allen"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/bulgari_bl_18.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/bulgari_bl_18.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/bulgari_bl_18.original.format-jpeg.jpg" loading="lazy" alt="Bulgari"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Spectrum_Logo_Black_RGB.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Spectrum_Logo_Black_RGB.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Spectrum_Logo_Black_RGB.original.format-jpeg.jpg" loading="lazy" alt="Spectrum"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/cognizant.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/cognizant.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/cognizant.original.format-jpeg.jpg" loading="lazy" alt="Cognizant"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/coursera.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/coursera.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/coursera.original.format-jpeg.jpg" loading="lazy" alt="Coursera"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/CoinTracker_Logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/CoinTracker_Logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/CoinTracker_Logo.original.format-jpeg.jpg" loading="lazy" alt="CoinTracker"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/CB_Logo_2.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/CB_Logo_2.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/CB_Logo_2.original.format-jpeg.jpg" loading="lazy" alt="Crate&Barrel"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/salesforce-logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/salesforce-logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/salesforce-logo.original.format-jpeg.jpg" loading="lazy" alt="Salesforce"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/dd_logo_v_rgb.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/dd_logo_v_rgb.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/dd_logo_v_rgb.original.format-jpeg.jpg" loading="lazy" alt="Datadog"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/deloitte.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/deloitte.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/deloitte.original.format-jpeg.jpg" loading="lazy" alt="deloitte"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/expedient.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/expedient.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/expedient.original.format-jpeg.jpg" loading="lazy" alt="Expedient"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/image006.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/image006.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/image006.original.format-jpeg.jpg" loading="lazy" alt="Ford"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/GroupM_Logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/GroupM_Logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/GroupM_Logo.original.format-jpeg.jpg" loading="lazy" alt="GroupM"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/huge.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/huge.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/huge.original.format-jpeg.jpg" loading="lazy" alt="Huge"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/infosys.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/infosys.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/infosys.original.format-jpeg.jpg" loading="lazy" alt="Infosys"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/instrument.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/instrument.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/instrument.original.format-jpeg.jpg" loading="lazy" alt="Instrument"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/leidos.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/leidos.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/leidos.original.format-jpeg.jpg" loading="lazy" alt="Leidos"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Intelliswift_Logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Intelliswift_Logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Intelliswift_Logo.original.format-jpeg.jpg" loading="lazy" alt="Intelliswift"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Macy_s_Tech_Logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Macy_s_Tech_Logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Macy_s_Tech_Logo.original.format-jpeg.jpg" loading="lazy" alt="Macy’s"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Mediaagility.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Mediaagility.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Mediaagility.original.format-jpeg.jpg" loading="lazy" alt="Mediaagility"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Molecula.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Molecula.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Molecula.original.format-jpeg.jpg" loading="lazy" alt="Molecula"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Moonraft_Logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Moonraft_Logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Moonraft_Logo.original.format-jpeg.jpg" loading="lazy" alt="Moonraft"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Munchkin_Inc..original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Munchkin_Inc..original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Munchkin_Inc..original.format-jpeg.jpg" loading="lazy" alt="Munchkin, Inc."> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Nasdaq.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Nasdaq.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Nasdaq.original.format-jpeg.jpg" loading="lazy" alt="Nasdaq"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/PMI.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/PMI.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/PMI.original.format-jpeg.jpg" loading="lazy" alt="PMI"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/PUB_Logo_Media_RVB-2.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/PUB_Logo_Media_RVB-2.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/PUB_Logo_Media_RVB-2.original.format-jpeg.jpg" loading="lazy" alt="Publicis"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Qualtrics.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Qualtrics.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Qualtrics.original.format-jpeg.jpg" loading="lazy" alt="Qualtrics"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/SAP.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/SAP.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/SAP.original.format-jpeg.jpg" loading="lazy" alt="SAP"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/siriusxm.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/siriusxm.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/siriusxm.original.format-jpeg.jpg" loading="lazy" alt="SiriusXm"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/target.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/target.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/target.original.format-jpeg.jpg" loading="lazy" alt="Target"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/TATA_Consultancy_Logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/TATA_Consultancy_Logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/TATA_Consultancy_Logo.original.format-jpeg.jpg" loading="lazy" alt="Tata Consultancy Services (TCS)"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Valvoline_Logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Valvoline_Logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Valvoline_Logo.original.format-jpeg.jpg" loading="lazy" alt="Valvoline"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/verizon-logo-new-300x70.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/verizon-logo-new-300x70.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/verizon-logo-new-300x70.original.format-jpeg.jpg" loading="lazy" alt="Verizon"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/logo_wday-RGB.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/logo_wday-RGB.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/logo_wday-RGB.original.format-jpeg.jpg" loading="lazy" alt="Workday"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/t-mobile.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/t-mobile.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/t-mobile.original.format-jpeg.jpg" loading="lazy" alt="T mobile"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/lowes-logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/lowes-logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/lowes-logo.original.format-jpeg.jpg" loading="lazy" alt="Lowe's"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/google.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/google.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/google.original.format-jpeg.jpg" loading="lazy" alt="google"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Etsy_Logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Etsy_Logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Etsy_Logo.original.format-jpeg.jpg" loading="lazy" alt="Etsy"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/adobe-logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/adobe-logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/adobe-logo.original.format-jpeg.jpg" loading="lazy" alt="Adobe"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Alza.cz.original.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Alza.cz.original.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Alza.cz.original.original.format-jpeg.jpg" loading="lazy" alt="AT&T"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Marriott.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Marriott.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Marriott.original.format-jpeg.jpg" loading="lazy" alt="Marriott"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/wayfair.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/wayfair.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/wayfair.original.format-jpeg.jpg" loading="lazy" alt="wayfair"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/colgate_logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/colgate_logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/colgate_logo.original.format-jpeg.jpg" loading="lazy" alt="Colgate"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/WF_logo_box_rgb_red_400x400.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/WF_logo_box_rgb_red_400x400.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/WF_logo_box_rgb_red_400x400.original.format-jpeg.jpg" loading="lazy" alt="Wells Fargo"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/dell-logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/dell-logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/dell-logo.original.format-jpeg.jpg" loading="lazy" alt="Dell"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/allied-universal-logo-300x142.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/allied-universal-logo-300x142.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/allied-universal-logo-300x142.original.format-jpeg.jpg" loading="lazy" alt="Allied Universal"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Cargill.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Cargill.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/Cargill.original.format-jpeg.jpg" loading="lazy" alt="Cargill"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/siemens-logo_77Jdwuv.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/siemens-logo_77Jdwuv.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/siemens-logo_77Jdwuv.original.format-jpeg.jpg" loading="lazy" alt="Siemens"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/YUPRO-logo-new-300x100.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/YUPRO-logo-new-300x100.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/YUPRO-logo-new-300x100.original.format-jpeg.jpg" loading="lazy" alt="YUPRO"> </picture> </li> <li> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/rocket-central-logo.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/rocket-central-logo.original.format-jpeg.jpg" type="image/jpeg"> <img src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/rocket-central-logo.original.format-jpeg.jpg" loading="lazy" alt="Rocket"> </picture> </li> </ul> </div> </section> </div> <div class="glue-spacer-6-top success-story-carousel"> <section class="glue-spacer-6-top success-stories-carousel js-success-stories-carousel" draggable="false"> <div class="glue-page"> <div id="glue-carousel" class="glue-carousel success_carousel video-carousel" data-glue-carousel-cyclical="true" ata-glue-carousel-dragging="true" aria-label="Carousel description">  <button class="glue-carousel__button glue-carousel__button--prev" aria-label="Previous slide"> <svg role="presentation" aria-hidden="true" class="glue-icon glue-icon--32px"> <use href="#chevron-left"></use> </svg> </button>  <button class="glue-carousel__button glue-carousel__button--next next-button" aria-label="Next slide"> <svg role="presentation" aria-hidden="true" class="glue-icon glue-icon--32px"> <use href="#chevron-right"></use> </svg> </button>  <div class="glue-carousel__viewport"> <div class="glue-carousel__list"> <div class="glue-carousel__item glue-carousel-1" id="glue-carousel-1" aria-label="success-story-carousel-slide-1" data-carousel-id="glue-carousel-1" data-tab-number = "1" data-event = "carousel_select" data-interactionType="slide: 1" data-moduleName="success stories"> <div class="glue-grid story"> <div class="glue-grid__col glue-grid__col--span-6 glue-grid__col--span-12-md story-media"> <div class="story-media-eyebrow-mobile">Certificate success stories</div> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/success-story-slide.2e16d0ba.fill-450x450.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/success-story-slide.2e16d0ba.fill-450x450.format-jpeg.jpg" type="image/jpeg"> <img class="story-media-image" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/success-story-slide.2e16d0ba.fill-450x450.format-jpeg.jpg" loading="lazy" alt=""""> </picture> <div class="play-btn-container"> <a class="glue-button--icon play-btn" data-event="select_content" data-contentType="video icon" data-itemId="See Daniel's story"> <svg class="glue-icon play-icon glue-video__play-button--white us-video__play-button youtube-icon watch-video-cta-fake-trigger" role="presentation"> <use xlink:href="#play-button"></use> </svg> </a> </div> <a class="watch-video-cta watch-video-link-fake-trigger" aria-label="""" target="_self" data-event="select_content" data-contentType="video link" data-itemId="See Daniel's story" data-category="" data-action="" data-label=""":"> <svg role="presentation" aria-hidden="true" class="glue-icon glue-icon--18px us-video__play-button youtube-icon"> <use href="#play-circle-filled"></use> </svg> <span>See Daniel's story</span> </a> </div> <div class="glue-grid__col glue-grid__col--span-6 glue-grid__col--span-12-md story-copy"> <div class="glue-eyebrow story-eyebrow">Certificate success stories</div> <div class="story-content"> <div class="story-quote">I love my new job. I think one of the most validating things in the world is recognizing that you’ve helped someone.</div> <div class="story-copy-author-info"><p data-block-key="aac5o">Daniel, IT Support Specialist at Central Community College and Google IT Support Certificate graduate</p></div> </div> <div class="story-authors glue-spacer-4-top"> <div class="author" id="1"> <div class="timer-wrapper"> <div class="left"> <div class="left-inner"></div> </div> <div class="right"> <div class="right-inner"></div> </div> <div class="rotate"></div> <div class="cover"></div> <div class="author-image-wrapper" data-slide-no=""> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/success-story-slide.2e16d0ba.fill-450x450.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/success-story-slide.2e16d0ba.fill-450x450.format-jpeg.jpg" type="image/jpeg"> <img class="author-image" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/success-story-slide.2e16d0ba.fill-450x450.format-jpeg.jpg" loading="lazy" alt=""""> </picture> </div> </div> <div class="author-name">Daniel</div> </div> <div class="author" id="2"> <div class="timer-wrapper"> <div class="left"> <div class="left-inner"></div> </div> <div class="right"> <div class="right-inner"></div> </div> <div class="rotate"></div> <div class="cover"></div> <div class="author-image-wrapper" data-slide-no=""> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/it-amie-450x450.2e16d0ba.fill-450x450.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/it-amie-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" type="image/jpeg"> <img class="author-image" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/it-amie-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" loading="lazy" alt=""""> </picture> </div> </div> <div class="author-name">Amie</div> </div> <div class="author" id="3"> <div class="timer-wrapper"> <div class="left"> <div class="left-inner"></div> </div> <div class="right"> <div class="right-inner"></div> </div> <div class="rotate"></div> <div class="cover"></div> <div class="author-image-wrapper" data-slide-no=""> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/alex-450x450.2e16d0ba.fill-450x450.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/alex-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" type="image/jpeg"> <img class="author-image" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/alex-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" loading="lazy" alt=""""> </picture> </div> </div> <div class="author-name">Alex</div> </div> </div> </div> </div> </div> <div class="glue-carousel__item glue-carousel-2" id="glue-carousel-2" aria-label="success-story-carousel-slide-2" data-carousel-id="glue-carousel-1" data-tab-number = "2" data-event = "carousel_select" data-interactionType="slide: 2" data-moduleName="success stories"> <div class="glue-grid story"> <div class="glue-grid__col glue-grid__col--span-6 glue-grid__col--span-12-md story-media"> <div class="story-media-eyebrow-mobile">CERTIFICATE SUCCESS STORIES</div> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/it-amie-450x450.2e16d0ba.fill-450x450.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/it-amie-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" type="image/jpeg"> <img class="story-media-image" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/it-amie-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" loading="lazy" alt=""""> </picture> <div class="play-btn-container"> <a class="glue-button--icon play-btn" data-event="select_content" data-contentType="video icon" data-itemId="See Amie's story"> <svg class="glue-icon play-icon glue-video__play-button--white us-video__play-button youtube-icon watch-video-cta-fake-trigger" role="presentation"> <use xlink:href="#play-button"></use> </svg> </a> </div> <a class="watch-video-cta watch-video-link-fake-trigger" aria-label="""" target="_self" data-event="select_content" data-contentType="video link" data-itemId="See Amie's story" data-category="" data-action="" data-label=""":"> <svg role="presentation" aria-hidden="true" class="glue-icon glue-icon--18px us-video__play-button youtube-icon"> <use href="#play-circle-filled"></use> </svg> <span>See Amie's story</span> </a> </div> <div class="glue-grid__col glue-grid__col--span-6 glue-grid__col--span-12-md story-copy"> <div class="glue-eyebrow story-eyebrow">CERTIFICATE SUCCESS STORIES</div> <div class="story-content"> <div class="story-quote">I worked in retail and needed to make a change. The certificate is really designed for you to go at your own pace. This is something that anybody can do.</div> <div class="story-copy-author-info"><p data-block-key="aac5o">Amie, Computer Support Technician at Apex Systems and Google IT Support Certificate graduate</p></div> </div> <div class="story-authors glue-spacer-4-top"> <div class="author" id="1"> <div class="timer-wrapper"> <div class="left"> <div class="left-inner"></div> </div> <div class="right"> <div class="right-inner"></div> </div> <div class="rotate"></div> <div class="cover"></div> <div class="author-image-wrapper" data-slide-no=""> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/success-story-slide.2e16d0ba.fill-450x450.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/success-story-slide.2e16d0ba.fill-450x450.format-jpeg.jpg" type="image/jpeg"> <img class="author-image" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/success-story-slide.2e16d0ba.fill-450x450.format-jpeg.jpg" loading="lazy" alt=""""> </picture> </div> </div> <div class="author-name">Daniel</div> </div> <div class="author" id="2"> <div class="timer-wrapper"> <div class="left"> <div class="left-inner"></div> </div> <div class="right"> <div class="right-inner"></div> </div> <div class="rotate"></div> <div class="cover"></div> <div class="author-image-wrapper" data-slide-no=""> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/it-amie-450x450.2e16d0ba.fill-450x450.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/it-amie-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" type="image/jpeg"> <img class="author-image" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/it-amie-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" loading="lazy" alt=""""> </picture> </div> </div> <div class="author-name">Amie</div> </div> <div class="author" id="3"> <div class="timer-wrapper"> <div class="left"> <div class="left-inner"></div> </div> <div class="right"> <div class="right-inner"></div> </div> <div class="rotate"></div> <div class="cover"></div> <div class="author-image-wrapper" data-slide-no=""> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/alex-450x450.2e16d0ba.fill-450x450.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/alex-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" type="image/jpeg"> <img class="author-image" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/alex-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" loading="lazy" alt=""""> </picture> </div> </div> <div class="author-name">Alex</div> </div> </div> </div> </div> </div> <div class="glue-carousel__item glue-carousel-3" id="glue-carousel-3" aria-label="success-story-carousel-slide-3" data-carousel-id="glue-carousel-1" data-tab-number = "3" data-event = "carousel_select" data-interactionType="slide: 3" data-moduleName="success stories"> <div class="glue-grid story"> <div class="glue-grid__col glue-grid__col--span-6 glue-grid__col--span-12-md story-media"> <div class="story-media-eyebrow-mobile">CERTIFICATE SUCCESS STORIES</div> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/alex-450x450.2e16d0ba.fill-450x450.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/alex-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" type="image/jpeg"> <img class="story-media-image" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/alex-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" loading="lazy" alt=""""> </picture> <div class="play-btn-container"> <a class="glue-button--icon play-btn" data-event="select_content" data-contentType="video icon" data-itemId="See Alex's story"> <svg class="glue-icon play-icon glue-video__play-button--white us-video__play-button youtube-icon watch-video-cta-fake-trigger" role="presentation"> <use xlink:href="#play-button"></use> </svg> </a> </div> <a class="watch-video-cta watch-video-link-fake-trigger" aria-label="""" target="_self" data-event="select_content" data-contentType="video link" data-itemId="See Alex's story" data-category="" data-action="" data-label=""":"> <svg role="presentation" aria-hidden="true" class="glue-icon glue-icon--18px us-video__play-button youtube-icon"> <use href="#play-circle-filled"></use> </svg> <span>See Alex's story</span> </a> </div> <div class="glue-grid__col glue-grid__col--span-6 glue-grid__col--span-12-md story-copy"> <div class="glue-eyebrow story-eyebrow">CERTIFICATE SUCCESS STORIES</div> <div class="story-content"> <div class="story-quote">The Google IT Support Certificate gave me the proper foundation to not only find a career in IT, but also in Cyber Security. Being able to learn at my own pace and hear the stories of others who have come from similar backgrounds was pivotal to my success. The program helped transform my life and I know that it can do the same for others.</div> <div class="story-copy-author-info"><p data-block-key="aac5o">Alex C., Information Security Analyst at Truckstop.com and Google IT Support Certificate Graduate</p></div> </div> <div class="story-authors glue-spacer-4-top"> <div class="author" id="1"> <div class="timer-wrapper"> <div class="left"> <div class="left-inner"></div> </div> <div class="right"> <div class="right-inner"></div> </div> <div class="rotate"></div> <div class="cover"></div> <div class="author-image-wrapper" data-slide-no=""> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/success-story-slide.2e16d0ba.fill-450x450.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/success-story-slide.2e16d0ba.fill-450x450.format-jpeg.jpg" type="image/jpeg"> <img class="author-image" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/success-story-slide.2e16d0ba.fill-450x450.format-jpeg.jpg" loading="lazy" alt=""""> </picture> </div> </div> <div class="author-name">Daniel</div> </div> <div class="author" id="2"> <div class="timer-wrapper"> <div class="left"> <div class="left-inner"></div> </div> <div class="right"> <div class="right-inner"></div> </div> <div class="rotate"></div> <div class="cover"></div> <div class="author-image-wrapper" data-slide-no=""> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/it-amie-450x450.2e16d0ba.fill-450x450.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/it-amie-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" type="image/jpeg"> <img class="author-image" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/it-amie-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" loading="lazy" alt=""""> </picture> </div> </div> <div class="author-name">Amie</div> </div> <div class="author" id="3"> <div class="timer-wrapper"> <div class="left"> <div class="left-inner"></div> </div> <div class="right"> <div class="right-inner"></div> </div> <div class="rotate"></div> <div class="cover"></div> <div class="author-image-wrapper" data-slide-no=""> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/alex-450x450.2e16d0ba.fill-450x450.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/alex-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" type="image/jpeg"> <img class="author-image" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/alex-450x450.2e16d0ba.fill-450x450.format-jpeg.jpg" loading="lazy" alt=""""> </picture> </div> </div> <div class="author-name">Alex</div> </div> </div> </div> </div> </div> </div> </div>  <div class="glue-carousel__navigation" aria-label="Choose slide to display" role="tablist" aria-labelledby="glue-carousel-"></div> </div> <div class="video-carousel-modal-target"> <div class="glue-video"> <div class="glue-video__preview-container glue-video__preview-container--modal us-ytvideo-overlay-trigger" data-ytmodal-id="glue-modal-5ZjTX0GC944"> <a class="watch-video-cta watch-video-cta-fake-trigger-target" target="_self" data-category="" data-action="" data-label=""":"> </a> </div> <div class="glue-modal glue-modal--dark" role="dialog" aria-modal="true" id="glue-modal-5ZjTX0GC944"> <div class="glue-video__container glue-modal__content-wrapper" tabindex="0" data-glue-yt-video-vid="5ZjTX0GC944" data-glue-yt-video-height="100%" data-glue-yt-video-width="100%" data-glue-yt-video-autoplay="true"></div> <button class="glue-modal__close-btn" tabindex="0" aria-label="Close this modal"></button> </div> </div> <div class="glue-video"> <div class="glue-video__preview-container glue-video__preview-container--modal us-ytvideo-overlay-trigger" data-ytmodal-id="glue-modal-CEOTQbOlUe8"> <a class="watch-video-cta watch-video-cta-fake-trigger-target" target="_self" data-category="" data-action="" data-label=""":"> </a> </div> <div class="glue-modal glue-modal--dark" role="dialog" aria-modal="true" id="glue-modal-CEOTQbOlUe8"> <div class="glue-video__container glue-modal__content-wrapper" tabindex="0" data-glue-yt-video-vid="CEOTQbOlUe8" data-glue-yt-video-height="100%" data-glue-yt-video-width="100%" data-glue-yt-video-autoplay="true"></div> <button class="glue-modal__close-btn" tabindex="0" aria-label="Close this modal"></button> </div> </div> <div class="glue-video"> <div class="glue-video__preview-container glue-video__preview-container--modal us-ytvideo-overlay-trigger" data-ytmodal-id="glue-modal-Wu37DTSbt8s"> <a class="watch-video-cta watch-video-cta-fake-trigger-target" target="_self" data-category="" data-action="" data-label=""":"> </a> </div> <div class="glue-modal glue-modal--dark" role="dialog" aria-modal="true" id="glue-modal-Wu37DTSbt8s"> <div class="glue-video__container glue-modal__content-wrapper" tabindex="0" data-glue-yt-video-vid="Wu37DTSbt8s" data-glue-yt-video-height="100%" data-glue-yt-video-width="100%" data-glue-yt-video-autoplay="true"></div> <button class="glue-modal__close-btn" tabindex="0" aria-label="Close this modal"></button> </div> </div> </div> </div> </section> </div> </div> <div class="glue-tabs__panel" id="tab-sensors"> <section id="advanced"> <div class="glue-page certificates-choice glue-spacer-6-top"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-1 glue-grid__col--span-1-sm"></div> <div class="glue-grid__col glue-grid__col--span-10 glue-grid__col--span-12-sm"> <h3 class="certificates-heading cert-heading-center">Advanced Google Career Certificates</h3> <h4 class="cert-description glue-spacer-3-top">Advanced Google Career Certificates build on the skills from our foundational certificates and provide continued learning opportunities for graduates to go deeper in the field.</h4> <div class="banner-cert glue-spacer-3-top" data-event="program_select" data-modulename="Advanced Google Career Certificates" data-id="banner certificate"><b>Prerequisite:</b> This program is designed to follow the foundational <a href="/certificates/it-support/?foundational" data-category="navigation" data-action="cta" data-label="Go to: foundational section IT Support" data-rd-component="anchorReload" data-event="program_select" data-moduleName="Advanced Google Career Certificates" data-programName="it-support" data-certificatetype="foundational">IT Support Certificate</a> or similar experience.</div> </div> </div> <div class="glue-grid glue-spacer-5-top"> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-1-xl"></div> <div class="certificates-choice-card glue-grid__col glue-grid__col--span-12 glue-grid__col--span-10-xl"> <div class="card-sticker"> <div class="wrap-sticker"> <div class="sticker"></div> </div> </div> <div class="certificates-choice-card-visible glue-grid choices-card"> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-left"> <div class="eyebrow">ADVANCED</div> <h3>IT Automation with Python Certificate</h3> <p>Hosted on Coursera, this fully online program is designed for learners familiar with basic IT concepts. This advanced program builds on those foundations to take your career to the next level.</p> </div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-right desktop-cta"> <h4 class="card-list-heading glue-font-weight-bold">Prepare for jobs such as:</h4> <li>IT Support II</li> <li>Systems Administrator</li> <li>Senior IT Support Technician</li> </div> <div class="mobile-cta glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-right"> <a class="glue-button glue-button--high-emphasis coursera-cta" target="_blank" rel="noopener" data-courseraurl="https://www.coursera.org/google-certificates/it-automation-certificate" href="https://www.coursera.org/google-certificates/it-automation-certificate" data-event="coursera_cta_exit" data-certificatename="it-automation-certificate" data-modulename="Advanced Google Career Certificates" data-certificatetype="advanced" data-category="cat" data-action="" data-label="" aria-label="Get started on Coursera"> <span>Get started on Coursera</span> <svg xmlns="http://www.w3.org/2000/svg" width="18" height="17" viewBox="0 0 18 17" fill="none"> <rect x="0.828125" y="14.9518" width="14.0736" height="2" transform="rotate(-45 0.828125 14.9518)" fill="white"></rect> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.9393 12L13.0607 12L13.0607 3.99999L5.06069 3.99999L5.06069 6.12138L10.9393 6.12138L10.9393 12Z" fill="white"></path> </svg> </a> </div> </div> <div class="glue-zippy"> <div class="glue-zippy-content hide glue-grid__col glue-grid" aria-expanded="false"> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-left"> <div class="glue-grid"> </div> </div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-right mobile-cta"> <h4 class="card-list-heading glue-font-weight-bold">Prepare for jobs such as:</h4> <li>IT Support II</li> <li>Systems Administrator</li> <li>Senior IT Support Technician</li> </div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-right"> <p class="card-list-heading glue-font-weight-bold">Tools included:</p> <p class="glue-spacer-1-top">Git, Python</p> <p class="card-list-heading glue-font-weight-bold glue-spacer-4-top glue-spacer-1-bottom">You’ll learn about:</p> <ul> <li>Python programming</li> <li>IT automation</li> <li>Troubleshooting & debugging</li> <li>Testing in Python</li> <li>How to set up your developer environment</li> </ul> </div> </div> <div class="glue-zippy-btn-wrapper glue-grid__col glue-grid__col--span-12"> <a class="desktop-cta glue-button glue-button--high-emphasis coursera-cta" target="_blank" rel="noopener" data-courseraurl="https://www.coursera.org/google-certificates/it-automation-certificate" href="https://www.coursera.org/google-certificates/it-automation-certificate" data-event="coursera_cta_exit" data-certificatename="it-automation-certificate" data-modulename="Advanced Google Career Certificates" data-certificatetype="advanced" data-category="cat" data-action="" data-label="" aria-label="Get started on Coursera"> <span>Get started on Coursera</span> <svg xmlns="http://www.w3.org/2000/svg" width="18" height="17" viewBox="0 0 18 17" fill="none"> <rect x="0.828125" y="14.9518" width="14.0736" height="2" transform="rotate(-45 0.828125 14.9518)" fill="white"></rect> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.9393 12L13.0607 12L13.0607 3.99999L5.06069 3.99999L5.06069 6.12138L10.9393 6.12138L10.9393 12Z" fill="white"></path> </svg> </a> <div class="dropdown glue-zippy-btn"> <h4 class="zippy-card-title more-detail" name="IT Automation with Python Certificate" data-programName="accordion_select" data-moduleName="Advanced Google Career Certificates" data-accordionName="IT Automation with Python Certificate"> More details <svg role="presentation" aria-hidden="true" class="zippy-icon glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </h4> <h4 class="zippy-card-title close-detail hide" name="IT Automation with Python Certificate" data-programName="accordion_select" data-moduleName="Advanced Google Career Certificates" data-accordionName="IT Automation with Python Certificate"> Close details <svg role="presentation" aria-hidden="true" class="zippy-icon glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-less"></use> </svg> </h4> </div> </div> </div> </div> <div class="glue-grid__col glue-grid__col--span-1 glue-grid__col--span-2-sm"></div> </div> </div> </section> <section class="glue-spacer-6-top testimonial-success-stories cert-testimonial glue-spacer-6-bottom "> <div class="glue-page"> <div id="glue-carousel-testinomial" class="glue-carousel testimonial_carousel" aria-label="Carousel description" data-glue-carousel-dragging="true"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-2 glue-grid__col--span-1-lg"></div> <div class="glue-grid__col glue-grid__col--span-8 glue-grid__col--span-10-lg glue-grid__col--span-12-md glue-grid__col--span-12-sm"> <div class="glue-carousel__viewport"> <div class="glue-carousel__list testimonial-container"> <div class="glue-carousel__item" id="glue-testinomial-1" aria-label="Slide 1-1" data-tab-number = "1" data-event = "carousel_select" data-interactionType="slide: 1" data-moduleName="certificate success stories"> <div class="carousal-flex"> <div class="img-flex"> <picture class="img-round"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/unedited_BrandonTrieu_012.original.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/unedited_BrandonTrieu_012.original..original.format-jpeg.jpg" type="image/jpeg"> <img class="img-round" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/unedited_BrandonTrieu_012.original..original.format-jpeg.jpg" loading="lazy" alt="Brandon"> </picture> </div> <div class="desc-flex"> <span class="dec-eyebrow">CERTIFICATE SUCCESS STORIES</span> <div class="description glue-spacer-3-top"><p data-block-key="qxrqm">“The Google IT Automation Certificate has opened new doors for me. I have brought automation ideas and best practices to multiple cross functional departments to automate their processes. Now, I have become the go-to person for system integrations, automating onboarding, and even maintenance of servers.”</p></div> <p class="caption glue-spacer-4-top"><b>Brandon</b>, Graduate of IT Automation with Python Certificate</p> </div> </div> </div> <div class="glue-carousel__item" id="glue-testinomial-2" aria-label="Slide 1-2" data-tab-number = "2" data-event = "carousel_select" data-interactionType="slide: 2" data-moduleName="certificate success stories"> <div class="carousal-flex"> <div class="img-flex"> <picture class="img-round"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/PXL_20221020_220414379.PORTRAIT_2..original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/PXL_20221020_220414379.PORTRAIT_2.o.original.format-jpeg.jpg" type="image/jpeg"> <img class="img-round" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/PXL_20221020_220414379.PORTRAIT_2.o.original.format-jpeg.jpg" loading="lazy" alt=""> </picture> </div> <div class="desc-flex"> <span class="dec-eyebrow">CERTIFICATE SUCCESS STORIES</span> <div class="description glue-spacer-3-top"><p data-block-key="qxrqm">“By completing the Google IT Support Certificates, I was able to show comprehension of fundamental IT skills and utilize this validation to transition into the IT industry. Now I get to work with computers and technology every day, and get paid to do it!”</p></div> <p class="caption glue-spacer-4-top"><b>Joel</b>, Graduate of IT Support and IT Automation with Python Certificates</p> </div> </div> </div> </div> </div> </div> <div class="glue-grid__col glue-grid__col--span-2"></div> </div> <button class="glue-carousel__button glue-carousel__button--prev" aria-label="Previous slide" data-event = "carousel_select" data-interactionType="left" data-moduleName="certificate success stories"> <svg role="presentation" aria-hidden="true" class="glue-icon glue-icon--32px"> <use href="#chevron-left"></use> </svg> </button>  <button class="glue-carousel__button glue-carousel__button--next" aria-label="Next slide" data-event = "carousel_select" data-interactionType="right" data-moduleName="certificate success stories"> <svg role="presentation" aria-hidden="true" class="glue-icon glue-icon--32px"> <use href="#chevron-right"></use> </svg> </button>  <div class="glue-carousel__navigation" aria-label="Choose slide to display"></div> </div> </div> </section> <section class="dark-bacground-no-padding" id="specializations"> <div class="glue-page certificates-choice glue-spacer-6-top"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-1 glue-grid__col--span-1-sm"></div> <div class="glue-grid__col glue-grid__col--span-10 glue-grid__col--span-12-sm"> <h3 class="certificates-heading cert-heading-center">Industry Specializations</h3> <h4 class="cert-description glue-spacer-3-top">Industry Specializations build on the skills from our foundational certificates and are developed by partners to provide expertise for jobs in fast-growing industries.</h4> <div class="banner-cert glue-spacer-3-top" data-event="program_select" data-modulename="Industry Specializations" data-id="banner certificate"><b>Prerequisite:</b> This program is designed to follow the foundational <a href="/certificates/it-support/?foundational" data-category="navigation" data-action="cta" data-label="Go to: foundational section IT Support" data-rd-component="anchorReload" data-event="program_select" data-moduleName="Industry Specializations" data-programName="it-support" data-certificatetype="foundational">IT Support Certificate</a> or similar experience.</div> </div> </div> <div class="glue-grid glue-spacer-5-top"> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-1-xl"></div> <div class="certificates-choice-card glue-grid__col glue-grid__col--span-12 glue-grid__col--span-10-xl"> <div class="card-sticker"> <div class="wrap-sticker"> <div class="sticker"></div> </div> </div> <div class="certificates-choice-card-visible glue-grid choices-card"> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-left"> <div class="eyebrow">INDUSTRY SPECIALIZATION</div> <h3>Healthcare Specialization</h3> <p>Developed by Johns Hopkins University and hosted on Coursera, this fully online program provides the skills you need to find entry-level IT jobs in healthcare.</p> <picture> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/university.small.horizontal.blue.m.original.format-webp.webp" type="image/webp"> <source srcset="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/university.small.horizontal.blue.ma.original.format-jpeg.jpg" type="image/jpeg"> <img class="coursera-logo card-logo" loading="lazy" alt="Healthcare Specialization" src="https://storage.googleapis.com/grow-with-goog-publish-prod-media/images/university.small.horizontal.blue.ma.original.format-jpeg.jpg"> </picture> </div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-right desktop-cta"> <h4 class="card-list-heading glue-font-weight-bold">Prepare for jobs such as:</h4> <li>Healthcare IT support specialist</li> <li>Healthcare customer support</li> <li>Help desk technician</li> </div> <div class="mobile-cta glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-right"> <a class="glue-button glue-button--high-emphasis coursera-cta" target="_blank" rel="noopener" data-courseraurl="https://www.coursera.org/specializations/health-informatics" href="https://www.coursera.org/specializations/health-informatics" data-event="coursera_cta_exit" data-certificatename="health-informatics" data-modulename="Industry Specializations" data-certificatetype="specializations" data-category="cat" data-action="" data-label="" aria-label="Get started on Coursera"> <span>Get started on Coursera</span> <svg xmlns="http://www.w3.org/2000/svg" width="18" height="17" viewBox="0 0 18 17" fill="none"> <rect x="0.828125" y="14.9518" width="14.0736" height="2" transform="rotate(-45 0.828125 14.9518)" fill="white"></rect> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.9393 12L13.0607 12L13.0607 3.99999L5.06069 3.99999L5.06069 6.12138L10.9393 6.12138L10.9393 12Z" fill="white"></path> </svg> </a> </div> </div> <div class="glue-zippy"> <div class="glue-zippy-content hide glue-grid__col glue-grid" aria-expanded="false"> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-left"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-3-lg glue-grid__col--span-5-xl"> <span class="acc-number">1-2</span> <div class="acc--copy-text">Months completion time</div> </div> </div> </div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-right mobile-cta"> <h4 class="card-list-heading glue-font-weight-bold">Prepare for jobs such as:</h4> <li>Healthcare IT support specialist</li> <li>Healthcare customer support</li> <li>Help desk technician</li> </div> <div class="glue-grid__col glue-grid__col--span-12 glue-grid__col--span-6-lg glue-grid__col--span-5-xl choices-card-right"> <p class="card-list-heading glue-font-weight-bold"></p> <p class="glue-spacer-1-top"></p> <p class="card-list-heading glue-font-weight-bold glue-spacer-4-top glue-spacer-1-bottom">You’ll learn about:</p> <ul> <li>The critical role of IT support staff in healthcare</li> <li>Health information technology fundamentals, terms, and definitions</li> <li>Operations and patient safety for Healthcare IT Staff</li> <li>Important aspects of data security, privacy and compliance</li> </ul> </div> </div> <div class="glue-zippy-btn-wrapper glue-grid__col glue-grid__col--span-12"> <a class="desktop-cta glue-button glue-button--high-emphasis coursera-cta" target="_blank" rel="noopener" data-courseraurl="https://www.coursera.org/specializations/health-informatics" href="https://www.coursera.org/specializations/health-informatics" data-event="coursera_cta_exit" data-certificatename="health-informatics" data-modulename="Industry Specializations" data-certificatetype="specializations" data-category="cat" data-action="" data-label="" aria-label="Get started on Coursera"> <span>Get started on Coursera</span> <svg xmlns="http://www.w3.org/2000/svg" width="18" height="17" viewBox="0 0 18 17" fill="none"> <rect x="0.828125" y="14.9518" width="14.0736" height="2" transform="rotate(-45 0.828125 14.9518)" fill="white"></rect> <path fill-rule="evenodd" clip-rule="evenodd" d="M10.9393 12L13.0607 12L13.0607 3.99999L5.06069 3.99999L5.06069 6.12138L10.9393 6.12138L10.9393 12Z" fill="white"></path> </svg> </a> <div class="dropdown glue-zippy-btn"> <h4 class="zippy-card-title more-detail" name="Healthcare Specialization" data-programName="accordion_select" data-moduleName="Industry Specializations" data-accordionName="Healthcare Specialization"> More details <svg role="presentation" aria-hidden="true" class="zippy-icon glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </h4> <h4 class="zippy-card-title close-detail hide" name="Healthcare Specialization" data-programName="accordion_select" data-moduleName="Industry Specializations" data-accordionName="Healthcare Specialization"> Close details <svg role="presentation" aria-hidden="true" class="zippy-icon glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-less"></use> </svg> </h4> </div> </div> </div> </div> <div class="glue-grid__col glue-grid__col--span-1 glue-grid__col--span-2-sm"></div> </div> </div> </section> <div class="glue-spacer-6-top"> <div class="blue-banner-bar glue-text-center glue-spacer-2-top" data-event="program_select" data-moduleName="Blue banner" data-id="blue banner"> <span>Need more foundational skills? Check out the <a href="/certificates/it-support/?foundational" data-category="navigation" data-action="cta" data-label="Go to: foundational section IT Support" data-rd-component="anchorReload" data-event="program_select" data-moduleName="Blue banner" data-programName="it-support" data-certificatetype="foundational">IT Support Certificate</a>.</span> </div> </div> </div> </div> </div> </div> </div> </section>   <section class="faq-certificate"> <div class="glue-page certificate-faq-section" id="FAQs"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-12"> <div class="glue-expansion-panels" data-glue-expansion-panels-key="panelGroupOne" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "Frequently asked questions"> <h2 class="glue-title glue-text-center certificates-heading faq-section__heading glue-font-weight-regular"> Frequently asked questions </h2> <div class="glue-expansion-panels__header float-right"> <button aria-label="Toggle all Panel Group panels float-right" id="mypanels-toggle-all" class="glue-expansion-panels__toggle-all glue-button glue-button--low-emphasis glue-button--icon-right"> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--expanded"> Expand all </span> <span class="glue-expansion-panels__toggle-text glue-expansion-panels__toggle-text--collapsed"> Collapse all </span> <svg role="presentation" aria-hidden="true" class="glue-icon"> <use href="#expand-all"></use> </svg> </button> </div> <div class="glue-expansion-panel glue-filter-is-matching faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What does IT stand for?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-1" data-glue-expansion-panel-toggle-for="zippy-set-state-1-content"> <span class="faq-question">What does IT stand for?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-1-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What does IT stand for?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">IT stands for information technology and refers to the use of computers and other devices to create, process, store, secure, and exchange electronic data. IT support specialists troubleshoot problems so computers and networks run correctly.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What is IT support?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-2" data-glue-expansion-panel-toggle-for="zippy-set-state-2-content"> <span class="faq-question">What is IT support?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-2-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What is IT support?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">IT support is troubleshooting and problem solving in the field of information technology, including setting up computers for users within an organization, overseeing computer systems, and debugging whenever a problem arises.</p><p data-block-key="1qb06">Businesses, nonprofits, school systems, and government organizations all rely on technology. Computers break, systems fail, phones die—when that happens, we need experts to fix them. IT support is all about troubleshooting and problem solving when the tech fails, and providing great customer service along the way. A job in IT support can mean in-person or remote help desk work in a range of organizations across many different industries.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "Why start a career in IT?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-3" data-glue-expansion-panel-toggle-for="zippy-set-state-3-content"> <span class="faq-question">Why start a career in IT?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-3-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="Why start a career in IT?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">With entry-level jobs in IT fetching an average salary of $52,000 per year, starting a career in IT can be extremely lucrative and have a high potential for growth.</p><p data-block-key="bpepj">In the U.S., there were over 86,500 open entry-level IT support roles in 2020, and jobs in this field are projected to grow 8% between 2019 and 2029 — faster than the average of all other occupations. Basic IT skills will position you to secure an introductory-level role to begin your IT career, and from then on, the opportunities are endless.</p><p data-block-key="dpmgc">The stackability of these skills means that after gaining a baseline level of knowledge through the Google IT Support Certificate program, it is easy to pick up more advanced skills or build on those foundations with the Google IT Automation with Python Certificate program.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What are the different careers in IT?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-4" data-glue-expansion-panel-toggle-for="zippy-set-state-4-content"> <span class="faq-question">What are the different careers in IT?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-4-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What are the different careers in IT?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">A career in IT can encompass many different things. Types of careers in IT may include jobs working with...</p><ul><li data-block-key="all71">Hardware and infrastructure</li><li data-block-key="7p1ti">Information security</li><li data-block-key="almom">Cloud computing technologies</li><li data-block-key="9klt4">Computer networks</li><li data-block-key="93lqr">Storage and data</li></ul></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What are some in-demand IT jobs?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-5" data-glue-expansion-panel-toggle-for="zippy-set-state-5-content"> <span class="faq-question">What are some in-demand IT jobs?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-5-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What are some in-demand IT jobs?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">A job in IT can mean in-person or remote help desk work in a range of organizations across many different industries. In-demand IT jobs include:</p><ul><li data-block-key="4ohk3">Database administrator</li><li data-block-key="4ju8s">IT specialist</li><li data-block-key="4or68">Tech support specialist</li><li data-block-key="bb81n">Systems analyst</li><li data-block-key="2n9fv">Network engineer</li><li data-block-key="8ricm">Help desk technician</li><li data-block-key="f09o0">IT support specialist</li><li data-block-key="bb97j">IT technician</li><li data-block-key="734sq">Computer user specialist</li><li data-block-key="472mn">IT assistant<br/></li></ul></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What is an IT certificate?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-6" data-glue-expansion-panel-toggle-for="zippy-set-state-6-content"> <span class="faq-question">What is an IT certificate?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-6-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What is an IT certificate?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">An IT certificate is an end-of-program certification earned by completing a professional training program and demonstrating competency in core areas. A certificate in information technology can be the start of a promising career. The Google IT Support Certificate curriculum is developed and taught by Googlers with years of experience in the field. More than 150 companies in the Google Career Certificates Employer Consortium are committed to considering Google Career Certificate graduates for entry-level jobs.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What Google IT certificates are available?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-7" data-glue-expansion-panel-toggle-for="zippy-set-state-7-content"> <span class="faq-question">What Google IT certificates are available?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-7-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What Google IT certificates are available?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">There are two Google IT certificates available: an introductory-level IT Support Certificate and an advanced-level IT Automation with Python Certificate.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What IT courses are included in the Google IT Support Certificate curriculum?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-8" data-glue-expansion-panel-toggle-for="zippy-set-state-8-content"> <span class="faq-question">What IT courses are included in the Google IT Support Certificate curriculum?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-8-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What IT courses are included in the Google IT Support Certificate curriculum?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">IT courses included in the Google IT Support Certificate curriculum are...</p><ul><li data-block-key="4b2o2">Technical Support Fundamentals</li><li data-block-key="dudau">The Bits and Bytes of Computer Networking</li><li data-block-key="27hl7">Operating Systems and You: Becoming a Power User</li><li data-block-key="bd8r6">System Administration and IT - Infrastructure Services</li><li data-block-key="dfqf6">IT Security: Defense Against the Digital Dark Arts</li></ul></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What are the prerequisites for the Google IT Support Certificate?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-9" data-glue-expansion-panel-toggle-for="zippy-set-state-9-content"> <span class="faq-question">What are the prerequisites for the Google IT Support Certificate?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-9-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What are the prerequisites for the Google IT Support Certificate?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">There are no prerequisites for the IT Support Certificate. The program is open to anyone interested in learning the foundational skills of IT support, whether you've been tinkering with IT on your own, or even if you are completely new to the field.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "Does the Google IT Support Certificate include AI content?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-10" data-glue-expansion-panel-toggle-for="zippy-set-state-10-content"> <span class="faq-question">Does the Google IT Support Certificate include AI content?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-10-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="Does the Google IT Support Certificate include AI content?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="jbhpo">The Google IT Support Certificate features practical training and hands-on activities to help you leverage AI in IT support. Learn how to use AI to help with troubleshooting and customer care directly from Google experts.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What IT courses are included in the Google IT Automation with Python Certificate curriculum?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-11" data-glue-expansion-panel-toggle-for="zippy-set-state-11-content"> <span class="faq-question">What IT courses are included in the Google IT Automation with Python Certificate curriculum?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-11-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What IT courses are included in the Google IT Automation with Python Certificate curriculum?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">Courses in the IT Automation with Python curriculum include:</p><ul><li data-block-key="3j6k1">Crash Course on Python</li><li data-block-key="9c15u">Using Python to Interact with the Operating System</li><li data-block-key="dnqv4">Introduction to Git and GitHub</li><li data-block-key="1r448">Troubleshooting and Debugging Techniques</li><li data-block-key="8qt7q">Configuration Management and the Cloud</li><li data-block-key="7q1tt">Automating Real-World Tasks with Python</li></ul></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What are the prerequisites for the Google IT Automation with Python Certificate?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-12" data-glue-expansion-panel-toggle-for="zippy-set-state-12-content"> <span class="faq-question">What are the prerequisites for the Google IT Automation with Python Certificate?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-12-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What are the prerequisites for the Google IT Automation with Python Certificate?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">The prerequisites for the IT Automation with Python Certificate include familiarity with basic IT concepts and operating systems, files, and processes; and networking and data management. The program builds on your IT foundations to help you take your career to the next level. No previous knowledge of coding is required.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What is Python?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-13" data-glue-expansion-panel-toggle-for="zippy-set-state-13-content"> <span class="faq-question">What is Python?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-13-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What is Python?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">Python is a general-purpose computer programming language used to build websites and software, automate tasks, and conduct data analysis. Python is used to automate common system administrator tasks, and it's one of the most in-demand programming languages used by employers today.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What are the advantages of learning Python?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-14" data-glue-expansion-panel-toggle-for="zippy-set-state-14-content"> <span class="faq-question">What are the advantages of learning Python?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-14-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What are the advantages of learning Python?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">There are many advantages to learning Python programming. Adding Python to your skill set builds on your IT knowledge foundation and can prepare you to advance in your IT career. Knowing how to write code to solve problems and automate solutions is a crucial skill for anybody working in IT today. Python is one of the most popular programming languages in the world.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "Who designed the Google IT Support and IT Automation with Python Certificates?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-15" data-glue-expansion-panel-toggle-for="zippy-set-state-15-content"> <span class="faq-question">Who designed the Google IT Support and IT Automation with Python Certificates?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-15-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="Who designed the Google IT Support and IT Automation with Python Certificates?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">The Google IT Support and IT Automation with Python Certificates were designed and built by subject-matter experts and senior practitioners at Google — real-world professionals with strong backgrounds in IT support, working in fields such as operations engineering, security, site reliability engineering, and systems administration. The certificates were created to equip learners with theoretical and practical knowledge and real-life problem-solving skills to be successful in entry-level jobs or achieve career advancement.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What other languages are the Google IT Support and IT Automation with Python Certificates offered in?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-16" data-glue-expansion-panel-toggle-for="zippy-set-state-16-content"> <span class="faq-question">What other languages are the Google IT Support and IT Automation with Python Certificates offered in?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-16-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What other languages are the Google IT Support and IT Automation with Python Certificates offered in?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">The Google IT Support and IT Automation with Python Certificates are also available in Spanish and Portuguese.</p><ul><li data-block-key="mkuj"><a href="https://www.coursera.org/professional-certificates/soporte-de-tecnologias-de-informacion-google" data-linktype=external-link target="_blank" rel="nofollow noreferrer">Certificado Profesional de Soporte de Tecnologías de la Información de Google</a></li><li data-block-key="bkuee"><a href="https://www.coursera.org/professional-certificates/suporte-em-ti-do-google" data-linktype=external-link target="_blank" rel="nofollow noreferrer">Certificado Profissional de Suporte em TI do Google</a></li></ul></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "Where can I access the Google IT Support and IT Automation with Python Certificates?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-17" data-glue-expansion-panel-toggle-for="zippy-set-state-17-content"> <span class="faq-question">Where can I access the Google IT Support and IT Automation with Python Certificates?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-17-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="Where can I access the Google IT Support and IT Automation with Python Certificates?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">The <a href="/it-certificates-coursera-intermediate-page/">Google IT Support</a> and <a href="https://www.coursera.org/google-certificates/it-automation-certificate?utm_source=google&utm_medium=institutions&utm_campaign=sou--direct__med--none-direct__cam--gwgsite__con--null__ter--null" data-linktype=external-link target="_blank" rel="nofollow noreferrer">IT Automation with Python</a> Certificates are available in English, Spanish and Portuguese on Coursera, an online learning platform that offers access to online courses.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What is the Google Career Certificates Employer Consortium? Can it help me find IT jobs?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-18" data-glue-expansion-panel-toggle-for="zippy-set-state-18-content"> <span class="faq-question">What is the Google Career Certificates Employer Consortium? Can it help me find IT jobs?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-18-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What is the Google Career Certificates Employer Consortium? Can it help me find IT jobs?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">The Google Career Certificates Employer Consortium consists of over 150 U.S. companies like HCL, World Wide Technology, Infosys, AT&T, Wells Fargo and Google. These companies span multiple sectors and are committed to considering Google IT Certificate graduates for entry-level jobs. Upon completion of the Google IT Support or IT Automation with Python Certificates, you will gain access to an exclusive job platform where you can easily apply to opportunities from employers with open IT jobs.</p><p data-block-key="7f4s6">Employers interested in joining the Google Career Certificates Employer Consortium can find more information at <a href="/employers/" data-linktype=internal-link>grow.google/employers</a>.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "What other kind of support is available after I complete a Google Career Certificate?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-19" data-glue-expansion-panel-toggle-for="zippy-set-state-19-content"> <span class="faq-question">What other kind of support is available after I complete a Google Career Certificate?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-19-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="What other kind of support is available after I complete a Google Career Certificate?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">In addition to expert training and hands-on projects designed to prepare you for a job in your field of choice, you'll get access to career resources including a resume building tool, mock interviews and networking support designed to help you with your job search. You'll also be able to connect with over 150 US employers in the hiring consortium who are accepting candidates who have completed a Google Career Certificate.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "Why did Google create these programs?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-20" data-glue-expansion-panel-toggle-for="zippy-set-state-20-content"> <span class="faq-question">Why did Google create these programs?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-20-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="Why did Google create these programs?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">Google created the IT Support and IT Automation with Python Certificate programs because we faced the same issue many other companies had — open IT roles and not enough qualified candidates to fill them. So a few years ago, we began working with a nonprofit organization to provide training and pathways to roles in technical support at Google. We learned that not only is IT support a highly teachable field, but that we could teach someone completely new to the industry the IT fundamentals in under six months. We decided to build an IT training program on Coursera, created entirely by Googlers who are expert in IT support so this training could be available to everyone.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "How much does the Google IT Support Certificate cost?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-21" data-glue-expansion-panel-toggle-for="zippy-set-state-21-content"> <span class="faq-question">How much does the Google IT Support Certificate cost?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-21-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="How much does the Google IT Support Certificate cost?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">The Google IT Support Certificate costs $49 per month on Coursera after an initial 7-day free trial period. All Google Career Certificates are completely self-paced. At about 10 hours of study per week, many learners complete a Google Career Certificate in three to six months.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "How much does the Google IT Automation with Python Certificate cost?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-22" data-glue-expansion-panel-toggle-for="zippy-set-state-22-content"> <span class="faq-question">How much does the Google IT Automation with Python Certificate cost?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-22-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="How much does the Google IT Automation with Python Certificate cost?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">The Google IT Automation with Python Certificate costs $49 per month on Coursera after an initial 7-day free trial period. All Google Career Certificates are completely self-paced. At about 10 hours of study per week, many learners complete a Google Career Certificate in three to six months.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "Is financial assistance available for the Google IT Support and IT Automation with Python Certificates?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-23" data-glue-expansion-panel-toggle-for="zippy-set-state-23-content"> <span class="faq-question">Is financial assistance available for the Google IT Support and IT Automation with Python Certificates?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-23-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="Is financial assistance available for the Google IT Support and IT Automation with Python Certificates?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">If you are interested in financial assistance for the Google IT Support or IT Automation with Python Certificates, you may be eligible for financial aid via Coursera through the course page. Recipients of financial aid will have full access to course content and assignments required to earn a certificate. To apply, go to the certificate course page on Coursera and click the “Financial aid available” link next to the “Enroll” button.<br/></p><p data-block-key="ducos">Google has also funded 100,000 scholarships for Google Career Certificates, which will be distributed by Grow with Google partners and Google.org grantees like Merit America, Per Scholas, NPower, Goodwill, Futuro Health, Generation USA, UnidosUS, LULAC and Hispanic Federation. These funds will create a lasting impact in helping people land high-quality jobs in high-growth fields.</p></span> </div> </div> </div> <div class="glue-expansion-panel glue-filter-is-matching hide faq-display-wrapper" id="faqs" data-event = "accordion_select" data-interactionType = "" data-moduleName = "Frequently Asked Questions" data-accordionName = "Can I get college credit for taking the Google IT Support or IT Automation with Python Certificates?"> <h3 class="glue-expansion-panel__toggle"> <span class="glue-expansion-panel__button faq-section__certificate-list" id="zippy-set-state-24" data-glue-expansion-panel-toggle-for="zippy-set-state-24-content"> <span class="faq-question">Can I get college credit for taking the Google IT Support or IT Automation with Python Certificates?</span> <svg role="presentation" aria-hidden="true" class="glue-icon glue-expansion-panel__header-arrow"> <use xlink:href="#expand-more"></use> </svg> </span> </h3> <div class="glue-expansion-panel__content" id="zippy-set-state-24-content" data-event="program_select" data-moduleName="Frequently asked questions" data-id="Can I get college credit for taking the Google IT Support or IT Automation with Python Certificates?"> <div class="faq-answer-container"> <span class="faq-answer"><p data-block-key="yek19">Those planning to attend a degree program can utilize <a href="https://www.acenet.edu/Programs-Services/Pages/Credit-Transcripts/Students.aspx" data-linktype=external-link target="_blank" rel="nofollow noreferrer">ACE®️ recommendations</a>, the industry standard for translating workplace learning to college credit. Learners can earn a recommendation of <a href="https://www.acenet.edu/National-Guide/Pages/Course.aspx?org=Google&cid=f4125c5d-94c4-ea11-a812-000d3a378a3a" data-linktype=external-link target="_blank" rel="nofollow noreferrer">15 college credits</a> for completing the IT Support or IT Automation with Python Certificates, the equivalent of 5 college courses at a bachelor’s degree level. This aims to help open up additional pathways to learners who are interested in higher education, and prepare them for entry-level jobs.<br/></p><p data-block-key="cmk0d">To share proof of completion with schools, IT certificate graduates will receive an email prompting them to claim their <a href="https://www.credly.com/org/coursera/badge/google-it-support-certificate" data-linktype=external-link target="_blank" rel="nofollow noreferrer">Credly</a> badge, which contains the ACE®️ credit recommendation. Once claimed, they will receive a competency-based transcript that signifies the credit recommendation, which can be shared directly with a school from the Credly platform. Please note that the decision to accept specific credit recommendations is up to each institution and is not guaranteed.<br/></p><p data-block-key="5fvti">IT Certificate graduates who also pass the CompTIA A+ certification exams will earn a dual credential from CompTIA and Google.</p></span> </div> </div> </div> </div> <div class="view-more"> <button class="glue-button glue-button--high-emphasis btn" id="LoadMore" data-event = "accordion_select" data-interactionType = "expand" data-moduleName = "Frequently Asked Questions" data-accordionName = "view more"> View more </button> </div> <div class="view-less"> <button class="glue-button glue-button--high-emphasis btn" id="LoadLess" data-event = "accordion_select" data-interactionType = "collapse" data-moduleName = "Frequently Asked Questions" data-accordionName = "view less"> View less </button> </div> </div> </div> </div> </section>   <section class="glue-page footer-note" data-event="program_select" data-moduleName="Disclaimer" data-id="Disclaimer"> <span class="footernote"><p data-block-key="ta8nt"><sup>1</sup>Lightcast™ US Job Postings (2023: Jan. 1, 2023 - Dec. 31, 2023).<br/><br/> <sup>*</sup>Complete in 6 months, under 10 hours per week.</p></span> </section> </main> <div class="back-to-top-wrapper-section"> <section class="glue-page"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-12"> <div class="back-to-top-wrapper"> <a id="back-to-top" href="#top" aria-label="Back to top" data-event = "select_content" data-contentType="jump link" data-itemId="back-to-top" class="js-back-to-top back-to-top glue-font-weight-medium">Back to top <svg aria-hidden=true class="glue-icon--18px glue-icon--color-black h-c-icon h-c-icon--link h-c-icon--arrow-top back-to-top-icon forword-icon forword-icon--arrow-external"> <use xlink:href="#arrow-upward"></use> </svg> </a> </div> </div> </div> </section> </div> <div class="js-subscribe-form"> <form class="glue-form" method="POST" id="subscribeForm"> <input type="hidden" name="csrfmiddlewaretoken" value="Bikkho5lAEsVLR1p8FdaIL7BVy27JZ4Y07iEqdxVYkXrHAkVNUphs6JCJDtP0Neb"> <div class="footer-subscribe-form"> <section class="glue-page footer-subscribe-form-container"> <div class="glue-grid glue-spacer-4-top glue-spacer-3-bottom form-container"> <div class="glue-grid__col glue-grid__col--span-6 glue-grid__col--span-12-md glue-grid__col--span-12-lg"> <h2 class="glue-headline glue-headline--headline-4">Stay up to date on Google Career Certificates</h2> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-4 glue-grid__col--span-12-md glue-grid__col--span-12-lg"> <div class="js-text-field-validation"> <label class="mdc-text-field mdc-text-field--outlined mdc-text-field--required mdc-text-field--with-trailing-icon glue-text-field glue-text-field--required js-email-validation"> <span class="mdc-notched-outline mdc-notched-outline--upgraded"> <span class="mdc-notched-outline__leading"></span> <span class="mdc-notched-outline__notch"> <span class="mdc-floating-label" id="footer-subscribe-email-label">Email</span> </span> <span class="mdc-notched-outline__trailing"></span> </span> <input class="mdc-text-field__input" name="EmailAddress" type="email" aria-labelledby="email-label" required="required" data-event="form_interaction" data-formType="Footer subscribe form" data-interactionType="typing email address"> <svg class="mdc-text-field__icon mdc-text-field__icon--trailing glue-icon" role="presentation" aria-hidden="true"> <use href="#error"></use> </svg> </label> <div class="mdc-text-field-helper-line"> <div class="mdc-text-field-helper-text mdc-text-field-helper-text--validation-msg" id="email-helper" aria-hidden="true">Please enter a valid email</div> </div> </div> </div> <div class="glue-grid__col glue-grid__col--span-2 glue-grid__col--span-12-md glue-grid__col--span-12-lg"> <div class="glue-form__submission"> <button type="submit" class="glue-button glue-button--high-emphasis form-submit-btn" data-event='newsletter_submit' data-moduleName="Footer Subscribe Form" data-interest="">Subscribe</button> </div> </div> </div> </div> <div class="glue-grid__col glue-grid__col--span-6 glue-grid__col--span-12-md glue-grid__col--span-12-lg"> <div class="glue-grid"> <div class="glue-grid__col glue-grid__col--span-6 glue-grid__col--span-12-md glue-grid__col--span-12-lg"> <div class="glue-grid__col glue-grid__col--span-6"> <p class="glue-caption">By clicking subscribe, you consent to receive email communication from Grow with Google and its programs. 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