Introducing RingCentral AI Assistant

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8.46083 19.68L7.39583 18.615C6.83283 19.1806 6.06765 19.4986 5.26958 19.4986C4.47151 19.4986 3.70634 19.1806 3.14333 18.615Z" fill="#066FAC" /> </svg> </span> <span class="copied">URL copied</span> </span> <div class="copy-input-overlay"></div> <input type="hiden" value="https://www.ringcentral.com/us/en/blog/introducing-ringcentral-ai-assistant-boost-your-productivity-and-save-time/?BMID=ORGSOCIALBLOGURL" tabindex="-1" class="copy-input" id="copy-input"> </div> </div> <div class="hero-date">2 min read</div> </div> </div> <div class="blog-content" id="post-main-content" data-categories="Artificial intelligence (AI),RingCentral products"> <article id="post-58380" class="post-content post-58380 post type-post status-publish format-standard has-post-thumbnail hentry category-artificial-intelligence category-ringcentral-updates"> <p><span style="font-weight: 400;">Amid the endless stream of emails, meetings, and conversations, managing communication effectively has become both a challenge and a necessity for businesses. Picture having a reliable assistant who can take notes, summarize calls, and handle repetitive tasks that sap your energy. Enter </span><b>RingCentral AI Assistant</b><span style="font-weight: 400;">—your partner in streamlining communication and boosting productivity.</span></p> <p><span style="font-weight: 400;">Now included in all </span><b>RingEX™ tiers at no additional cost</b><span style="font-weight: 400;">, this AI-powered assistant is designed to help you save time, stay organized, and focus on what matters most: the work that moves your business forward.</span></p> <p><img decoding="async" class="alignnone size-full wp-image-58382" src="/us/en/blog/wp-content/uploads/2024/10/AI-Chat-Summaries.png" alt="" width="1920" height="1080" /></p> <h3><b>Meet the AI Assistant that does more</b></h3> <p><span style="font-weight: 400;">What makes AI Assistant stand out? It’s simple: it’s designed to handle the details, so you don’t have to. Whether you’re in a fast-paced client meeting, juggling team chats, or preparing for an important video conference, this assistant is always working behind the scenes to:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><b>Generate real-time call notes and summaries</b><span style="font-weight: 400;">: Forget manual note-taking. AI automatically captures important points, open questions, and action items during phone calls, providing you with polished, AI-generated summaries.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Polish and translate your texts</b><span style="font-weight: 400;">: Need a message written or translated quickly? AI Assistant helps draft, refine, and translate messages across six languages, ensuring your communication is always clear and professional.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Catch up on missed conversations</b><span style="font-weight: 400;">: Group chats can be overwhelming, but with AI-generated recaps, you’ll never miss a key point.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Turn meetings into actionable insights</b><span style="font-weight: 400;">: From transcriptions to keyword-based video highlight reels, AI Assistant provides all the tools to ensure you leave every meeting with clear next steps.</span></li> </ul> <p><img decoding="async" class="alignnone size-full wp-image-58383" src="/us/en/blog/wp-content/uploads/2024/10/AI-Call-Notes.png" alt="" width="1920" height="1080" /></p> <h3><b>Proven time savings for businesses of all sizes</b></h3> <p><span style="font-weight: 400;">Early users of RingCentral AI Assistant — from small startups to large enterprises — have reported transformative benefits. In fact, </span><b>92 percent of customers</b><span style="font-weight: 400;"> who used AI call notes see it as</span><b> important for their business</b><span style="font-weight: 400;">, and </span><b>84 percent say it improved call engagement</b><span style="font-weight: 400;">. That’s valuable time your team can spend on high-priority tasks, not on the repetitive admin work.</span></p> <p><span style="font-weight: 400;">For the </span><b>Detroit Pistons</b><span style="font-weight: 400;">, the AI assistant became a game-changer. “Implementing AI-powered note-taking for our team meetings and strategy sessions has been a game-changer for our operations,” says Paul Rapier, VP of IT at the Detroit Pistons. “It has significantly enhanced our ability to stay organized and aligned, particularly during complex game planning sessions where multiple plays, adjustments, and player assignments are identified.”</span></p> <p><img decoding="async" class="alignnone size-full wp-image-58384" src="/us/en/blog/wp-content/uploads/2024/10/AI-SMS-Writer.png" alt="" width="1920" height="1080" /></p> <h3><b>More than just an upgrade: A leap into the future</b></h3> <p><span style="font-weight: 400;">What makes the </span><b>RingCentral AI Assistant</b><span style="font-weight: 400;"> unique is that it’s not just a collection of features—it’s a complete solution built for real-world business needs. Powered by </span><b>RingCentral’s trusted, reliable platform</b><span style="font-weight: 400;">, the AI Assistant integrates seamlessly with your existing workflows, enhancing the communication tools you already rely on.</span></p> <p><span style="font-weight: 400;">“We’re enabling teams of all sizes to transcend traditional limitations and operate at the speed of thought,” says Kira Makagon, Chief Innovation Officer at RingCentral. “This is more than an upgrade; it’s a leap into the future of business productivity.”</span></p> <p><img decoding="async" class="alignnone size-full wp-image-58385" src="/us/en/blog/wp-content/uploads/2024/10/AI-Team-Messaging-Writer.png" alt="" width="1920" height="1080" /></p> <h3><b>Try RingCentral AI Assistant at no extra cost</b></h3> <p><span style="font-weight: 400;">Whether you’re running a one-person business or managing a global enterprise, </span><b>RingCentral AI Assistant</b><span style="font-weight: 400;"> is ready to transform how you work. With AI that is trusted, reliable, and seamlessly integrated across all your communication channels, it’s the smart choice for modern teams.</span></p> <p><span style="font-weight: 400;">And the best part? It’s available now at </span><b>no additional cost</b><span style="font-weight: 400;">, making advanced AI technology more accessible than ever before.</span></p> <h3><b>Ready to Work Smarter?</b></h3> <p><span style="font-weight: 400;">Get started with <a href="https://www.ringcentral.com/ringex/ai-assistant.html">RingCentral AI Assistant</a> today and discover how it can help your team save time, improve engagement, and boost productivity.</span></p> <p class="hero-date">Originally published Oct 31, 2024</p> </article> <div class="post-content"> <div class="post-cta"> <div class="post-cta-text-wrapper"> <p class="post-cta-title">Meet your AI Assistant that takes notes, writes, and translates</p> <p class="post-cta-text"></p> <div class="post-cta-links-wrapper"> <div class="button-container"> <a href="https://www.ringcentral.com/ringex/ai-assistant.html" class="rc-button" target="_blank" data-dl-name="Learn more" data-dl-element="button" data-dl-additional-info="single bottom cta" data-no-auto-dl="true" rel="noreferrer noopener">Learn more</a> </div> </div> </div> <div class="post-cta-image"> <img width="2034" height="1145" src="/us/en/blog/wp-content/uploads/2024/10/Mockup-4.jpg" class="responsive-img" alt="" decoding="async" /> </div> </div> </div> <div class="up-next-section"> <p class="up-next-title">Up next</p> <div class="up-next-wrapper"> <div class="up-next-image rc-zoom-image"> <img width="2034" height="1145" src="/us/en/blog/wp-content/uploads/2024/10/Mockup-4-1.jpg" class=" wp-post-image" alt="" decoding="async" /> </div> <div class="up-next-text-wrapper"> <p class="eyebrow"><a href="/us/en/blog/category/ringcentral-updates/" data-dl-element="link" data-dl-additional-info="up next" data-dl-name="RingCentral products">RingCentral products</a></p> <h3><a href="/us/en/blog/october-2024-elevating-communication-clarity-and-efficiency-with-ringcentrals-latest-updates/" data-dl-name="October 2024: Elevating communication clarity and efficiency with RingCentral's latest updates" data-dl-element="link" data-dl-additional-info="up next">October 2024: Elevating communication clarity and efficiency with RingCentral's latest updates</a></h3> <p class="up-next-text">Our October releases target some specific pain points we’ve identified through customer feedback. These updates to RingCentral aim to remove common obstacles in messaging effectiveness, communication clarity, priority management, and distraction reduction. 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