<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html> <head><script type="text/javascript" src="https://web-static.archive.org/_static/js/bundle-playback.js?v=7YQSqjSh" charset="utf-8"></script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.publix.biz:80/biz/QandA.do","20100106180752","https://web.archive.org/","web","https://web-static.archive.org/_static/", "1262801272"); </script> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/banner-styles.css?v=p7PEIJWi" /> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/iconochive.css?v=3PDvdIFv" />  <title></title> <link rel="stylesheet" type="text/css" media="all" href="/web/20100106180752cs_/http://www.publix.biz/biz/resources/global.css"/> <script language="javascript" src="/web/20100106180752js_/http://www.publix.biz/biz/resources/global.js" type="text/javascript"></script> <meta name="ROBOTS" content="NOINDEX, NOFOLLOW"> <meta name="Slurp" content="noindex"> <meta name="googlebot" content="noindex"> </head> <body> <a name="top"></a>  <div id="mainContainer">  <div id="mainHdrContainer"> <div id="mainLogoContainer"> <a href="/web/20100106180752/http://www.publix.biz/biz/Home.do"><img src="/web/20100106180752im_/http://www.publix.biz/biz/images/logo_main.gif" alt="Publix Business Connection" width="410" height="77"></a> </div> <div id="globalNavContainer"> <a href="/web/20100106180752/http://www.publix.biz/biz/Home.do" onmouseover="roll('globalNav01','/biz/images/nav/global_home_ON.gif');" onmouseout="roll('globalNav01','/biz/images/nav/global_home_OFF.gif');"><img src="/web/20100106180752im_/http://www.publix.biz/biz/images/nav/global_home_OFF.gif" alt="Home" width="53" height="18" name="globalNav01"></a><a href="/web/20100106180752/http://www.publix.biz/biz/QandA.do"><img src="/web/20100106180752im_/http://www.publix.biz/biz/images/nav/global_QandA_ON.gif" alt="Q and A" width="41" height="18" name="globalNav02"></a><a href="https://web.archive.org/web/20100106180752/http://www.publix.com/" target="_new" onmouseover="roll('globalNav03','/biz/images/nav/global_publix_com_ON.gif');" onmouseout="roll('globalNav03','/biz/images/nav/global_publix_com_OFF.gif');"><img src="/web/20100106180752im_/http://www.publix.biz/biz/images/nav/global_publix_com_OFF.gif" alt="Publix.com" width="90" height="18" name="globalNav03"></a> </div> <div id="mainNavContainer">  </div> <div id="mainDateContainer"> <span class="dateText"> Today is <strong> <script language="javascript">  </script> </strong>  |  <strong></span> <script language="javascript"> // message to show in non-IE browsers var txt = "Bookmark This Site" // ****************************** CHANGE THIS : url you wish to have bookmarked ******************************* var url = "https://web.archive.org/web/20100106180752/http://www.publix.biz"; // caption to appear with bookmark var who = "Publix Business Connection" var ver = navigator.appName var num = parseInt(navigator.appVersion) if ((ver == "Microsoft Internet Explorer")&&(num >= 4)) { document.write('<A HREF="javascript:window.external.AddFavorite(url,who);" '); document.write('onMouseOver=" window.status=') document.write("txt; return true ") document.write('"onMouseOut=" window.status=') document.write("' '; return true ") document.write('">'+ txt + '</a>') }else{ txt += " (Ctrl+D)" document.write(txt) } </script> </strong> </div> </div>  <div id="mainBodyContainer"> <table cellspacing="0" width="100%"> <tr valign="top"> <td id="mainBodyLeftContainer"> <div class="moduleHdrContainer">Q & A</div> <div class="moduleContentContainer"> <p>Below are the answers to frequently asked questions related to administering and accessing the Publix Business Connection Web site.</p> <br> <p> <a href="#260"><strong>Q: How can my company get access to Publix Business Connection?</strong></a><br> <a href="#261"><strong>Q: How do I get my log in information to access Publix Business Connection?</strong></a><br> <a href="#262"><strong>Q: I don't remember or have lost my ID and password. How do I get these reset?</strong></a><br> <a href="#264"><strong>Q: I have questions about the content and reports on the Publix Business Connection. Who do I contact?</strong></a><br> <a href="#265"><strong>Q: What browsers can I use to access Publix Business Connection?</strong></a><br> <a href="#244"><strong>Q: I am having technical difficulties with Publix.biz or with PBC in general.</strong></a><br> <a href="#304"><strong>Q: How often do I have to change my Publix Business Connection password?</strong></a><br> <a href="#305"><strong>Q: Are there special rules that apply when I create my new password?</strong></a><br> </p> <br> <p><a name="260"></a> <strong>Q: How can my company get access to Publix Business Connection?</strong><br> <strong>A:</strong> If you are an existing company contact your Publix buyer for more information. If you are a new company you must be a <a title="Publix Retail Supplier" href="https://web.archive.org/web/20100106180752/http://www.publix.biz/biz/BecomingCPPVendor.do">Publix Retail Supplier</a> to access the Publix Business Connection. Once your company becomes a <a title="Publix Retail Supplier" href="https://web.archive.org/web/20100106180752/http://www.publix.biz/biz/BecomingCPPVendor.do">Publix Retail Supplier</a>, the administrator for your company will receive an e-mail containing login information.    </p> <p><a name="261"></a> <strong>Q: How do I get my log in information to access Publix Business Connection?</strong><br> <strong>A:</strong> If you're the Publix Business Connection administrator for your company, you'll receive an e-mail containing your login information. Otherwise, contact your company PBC administrator. </p> <p><a name="262"></a> <strong>Q: I don't remember or have lost my ID and password. How do I get these reset?</strong><br> <strong>A:</strong> If you're the Publix Business Connection <strong>administrator</strong> for your company, please <span style="COLOR: #00b050"><strong>call 1-800-323-2563 option 3 option 1</strong></span>.  Otherwise, contact your company's PBC administrator. </p> <p><a name="264"></a> <strong>Q: I have questions about the content and reports on the Publix Business Connection. Who do I contact?</strong><br> <strong>A:</strong> Please contact your Publix buyer. </p> <p><a name="265"></a> <strong>Q: What browsers can I use to access Publix Business Connection?</strong><br> <strong>A:</strong> Publix Business Connection is currently only compatible with Internet Explorer 6.0 or higher. </p> <p><a name="244"></a> <strong>Q: I am having technical difficulties with Publix.biz or with PBC in general.</strong><br> <strong>A:</strong> Contact <a href="https://web.archive.org/web/20100106180752/mailto:PBC_TechProblems@publix.com">PBC_TechProblems@publix.com</a> and give your user ID, contact information and description of your problem. </p> <p><a name="304"></a> <strong>Q: How often do I have to change my Publix Business Connection password?</strong><br> <strong>A:</strong> You'll be prompted to change your password every 60 days, and after you have it reset. </p> <p><a name="305"></a> <strong>Q: Are there special rules that apply when I create my new password?</strong><br> <strong>A:</strong> Yes. When you create or change your password: <ul> <li>it must be at least 8 characters in length</li> <li>it must contain characters from 3 of the 4 following categories: <ul> <li>English uppercase characters (A through Z)</li> <li>English lowercase letters (a through z)</li> <li>Numeric digits (0 through 9)</li> <li>Non-alphabetic character (# only)</li> </ul> </li> <li>it cannot contain significant portions of your user ID or full name and</li> <li>it cannot be one of the last six passwords you used.</li> </ul> </p> </div> </td> </tr> </table> </div> </div> <div style="clear; both"> </div>  <div id="footer"> <div id="footerContent"> <table cellspacing="0" width="100%"> <tr valign="top"> <td> © Copyright 2010, Publix Asset Management Company. 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