Q3 2024 Product Update: Elevating Your Feefo Experience

<!doctype html><html lang="en-gb"><head> <meta charset="utf-8"> <title>Q3 2024 Product Update: Elevating Your Feefo Experience</title> <link rel="alternate" href="https://business.feefo.com/product-updates/q3-2024" hreflang="x-default"> <link rel="shortcut icon" href="https://business.feefo.com/hubfs/FaviconQuoteMark-01.png"> <meta name="description" content="Discover Feefo's latest Q3 2024 updates, featuring AI-powered replies, advanced analytics, SSO integration, and sales upload enhancements to elevate your customer engagement and business efficiency."> <link href="https://unpkg.com/aos@2.3.4/dist/aos.css" rel="stylesheet"> <meta name="viewport" content="width=device-width, initial-scale=1"> <script src="/hs/hsstatic/jquery-libs/static-1.4/jquery/jquery-1.11.2.js"></script> <script src="/hs/hsstatic/jquery-libs/static-1.4/jquery-migrate/jquery-migrate-1.2.1.js"></script> <script>hsjQuery = window['jQuery'];</script> <meta property="og:description" content="Discover Feefo's latest Q3 2024 updates, featuring AI-powered replies, advanced analytics, SSO integration, and sales upload enhancements to elevate your customer engagement and business efficiency."> <meta property="og:title" content="Q3 2024 Product Update: Elevating Your Feefo Experience"> <meta name="twitter:description" content="Discover Feefo's latest Q3 2024 updates, featuring AI-powered replies, advanced analytics, SSO integration, and sales upload enhancements to elevate your customer engagement and business efficiency."> <meta name="twitter:title" content="Q3 2024 Product Update: Elevating Your Feefo Experience"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/template_assets/164747234687/1727791901161/saas-elements-child-feefo/css/main.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/template_assets/164747372065/1727791893579/saas-elements-child-feefo/css/theme-overrides.min.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/template_assets/164968090534/1727185252412/saas-elements-child-feefo/child.min.css"> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/module_assets/164746605448/1713368219759/module_164746605448_SaaS_-_Menu.min.css"> <style> .custom-button__div__menu { margin-top: 20vh; } .navigation-primary a.active-item { color: #ffd100 !important; position: relative; } .submenu.level-1 > .has-submenu > .menu-arrow { background-image: url('data:image/svg+xml;utf8,<svg version="1.0" xmlns="http://www.w3.org/2000/svg" id="elements__svg-arrow" fill="%23000000" viewBox="0 0 320 512" width="7px" height="11px" aria-hidden="true"><g id="layer1"><path d="M34.52 239.03L228.87 44.69c9.37-9.37 24.57-9.37 33.94 0l22.67 22.67c9.36 9.36 9.37 24.52.04 33.9L131.49 256l154.02 154.75c9.34 9.38 9.32 24.54-.04 33.9l-22.67 22.67c-9.37 9.37-24.57 9.37-33.94 0L34.52 272.97c-9.37-9.37-9.37-24.57 0-33.94z"></path></g></svg>'); background-repeat: no-repeat; background-position: 25% 75%; height: 13px; width: 16px; display: inline-block; cursor: pointer; -webkit-transform: rotate(-90deg); -ms-transform: rotate(-90deg); transform: rotate(-90deg); } @media (max-width: 910px) { .submenu.level-1 > .has-submenu > .menu-arrow { -webkit-transform: rotate(0deg); -ms-transform: rotate(0deg); transform: rotate(0deg); } .submenu.level-1 > .has-submenu > .menu-arrow-bg, .submenu > .has-submenu > .menu-arrow-bg, .submenu .menu-arrow-bg { background-image: url('data:image/svg+xml;utf8,<svg version="1.1" id="Capa_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="16px" height="24px" fill="%23000000" viewBox="0 0 451.846 451.847" style="enable-background:new 0 0 451.846 451.847;" xml:space="preserve"> <g> <path d="M345.441,248.292L151.154,442.573c-12.359,12.365-32.397,12.365-44.75,0c-12.354-12.354-12.354-32.391,0-44.744 L278.318,225.92L106.409,54.017c-12.354-12.359-12.354-32.394,0-44.748c12.354-12.359,32.391-12.359,44.75,0l194.287,194.284 c6.177,6.18,9.262,14.271,9.262,22.366C354.708,234.018,351.617,242.115,345.441,248.292z"/></g></svg>'); background-repeat: no-repeat; background-position: center; display: block; height: 29px; -webkit-transition: -webkit-transform 0.4s; transition: -webkit-transform 0.4s; -o-transition: transform 0.4s; transition: transform 0.4s; transition: transform 0.4s, -webkit-transform 0.4s; width: 29px; box-shadow: 0px -0.709347px 3.54674px rgba(31, 37, 89, 0.01), 0px 2.83739px 6.38413px rgba(38, 54, 200, 0.08); border-radius: 0; position: absolute; right: 20px; top: 16px; float: right; -webkit-transform: rotate(0deg); -ms-transform: rotate(0deg); transform: rotate(0deg); } input[type="checkbox"]:checked ~ .menu-arrow .menu-arrow-bg { background-image: url('data:image/svg+xml;utf8,<svg version="1.1" id="Capa_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" width="16px" height="24px" fill="%23ffd100" viewBox="0 0 451.846 451.847" style="enable-background:new 0 0 451.846 451.847;" xml:space="preserve"> <g> <path d="M345.441,248.292L151.154,442.573c-12.359,12.365-32.397,12.365-44.75,0c-12.354-12.354-12.354-32.391,0-44.744 L278.318,225.92L106.409,54.017c-12.354-12.359-12.354-32.394,0-44.748c12.354-12.359,32.391-12.359,44.75,0l194.287,194.284 c6.177,6.18,9.262,14.271,9.262,22.366C354.708,234.018,351.617,242.115,345.441,248.292z"/></g></svg>'); -webkit-transform: rotate(90deg); -ms-transform: rotate(90deg); transform: rotate(90deg); } } @media (min-width: 910px) { .submenu.level-2 { left: 0; display: grid; grid-auto-flow: column; grid-template-rows: repeat(1, auto); } } @media (max-width: 910px) { input[type="checkbox"]:checked ~ .submenu { display: grid; grid-auto-flow: column; grid-template-rows: repeat(32, auto); opacity: 1; } } @media (max-width: 420px) { input[type="checkbox"]:checked ~ .submenu { display: grid; grid-auto-flow: column; grid-template-rows: repeat(30, auto); opacity: 1; } } </style> <link rel="stylesheet" href="https://business.feefo.com/hs-fs/hub/5707407/hub_generated/module_assets/164746605440/1713368215803/module_164746605440_SaaS_-_Header_Search.min.css"> <style> .elements-overlay-search input[type=text] { font-size: 32px; background: transparent; background-position: top right 0; background-repeat: no-repeat; border: none; border-radius: 0px; border-bottom: 2px solid #BDBFD1; box-shadow: none; padding-bottom: 50px; padding-top: 10px; padding-left: 0px; color: #1F2559; height: 90px; } .hideBtn { background-image: url(https://8768169.fs1.hubspotusercontent-na1.net/hubfs/8768169/Elements/Theme/icons/close.svg); background-size: cover; background-repeat: no-repeat; height: 25px; width: 25px; transition: 0.3s ease-in-out; } .elements-overlay-search button { float: left; width: 20%; padding: 15px; background: rgb(54, 21, 241); font-size: 17px; border: none; color: white; cursor: pointer; opacity: 0.8; } .showBtn { cursor: pointer; background-image: url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="%23141A2B" width="24pt" height="24pt" viewBox="0 0 24 24" version="1.1"><g id="surface1"><path d="M 10.570312 0 C 4.742188 0 0 4.742188 0 10.570312 C 0 16.398438 4.742188 21.136719 10.570312 21.136719 C 16.398438 21.136719 21.136719 16.398438 21.136719 10.570312 C 21.136719 4.742188 16.398438 0 10.570312 0 Z M 10.570312 19.1875 C 5.816406 19.1875 1.953125 15.320312 1.953125 10.570312 C 1.953125 5.816406 5.816406 1.953125 10.570312 1.953125 C 15.320312 1.953125 19.1875 5.816406 19.1875 10.570312 C 19.1875 15.320312 15.320312 19.1875 10.570312 19.1875 Z M 10.570312 19.1875 "/><path d="M 23.714844 22.335938 L 18.121094 16.742188 C 17.738281 16.359375 17.121094 16.359375 16.742188 16.742188 C 16.359375 17.121094 16.359375 17.738281 16.742188 18.121094 L 22.335938 23.714844 C 22.523438 23.90625 22.773438 24 23.023438 24 C 23.273438 24 23.523438 23.90625 23.714844 23.714844 C 24.09375 23.332031 24.09375 22.714844 23.714844 22.335938 Z M 23.714844 22.335938 "/></g></svg>') !important; background-size: 20px; background-color: #FFFFFF; background-repeat: no-repeat; background-position: center; border-radius: 50%; height: 45px; width: 45px; margin: 0px 16px 0px -6px; transition: 0.2s ease-in-out; border: 1px solid #EFF1F6; box-shadow: 0px 4.16667px 10.4167px rgba(20, 20, 43, 0.04); } .showBtn:hover { background-image: url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="%23ffd100" width="24pt" height="24pt" viewBox="0 0 24 24" version="1.1"><g id="surface1"><path d="M 10.570312 0 C 4.742188 0 0 4.742188 0 10.570312 C 0 16.398438 4.742188 21.136719 10.570312 21.136719 C 16.398438 21.136719 21.136719 16.398438 21.136719 10.570312 C 21.136719 4.742188 16.398438 0 10.570312 0 Z M 10.570312 19.1875 C 5.816406 19.1875 1.953125 15.320312 1.953125 10.570312 C 1.953125 5.816406 5.816406 1.953125 10.570312 1.953125 C 15.320312 1.953125 19.1875 5.816406 19.1875 10.570312 C 19.1875 15.320312 15.320312 19.1875 10.570312 19.1875 Z M 10.570312 19.1875 "/><path d="M 23.714844 22.335938 L 18.121094 16.742188 C 17.738281 16.359375 17.121094 16.359375 16.742188 16.742188 C 16.359375 17.121094 16.359375 17.738281 16.742188 18.121094 L 22.335938 23.714844 C 22.523438 23.90625 22.773438 24 23.023438 24 C 23.273438 24 23.523438 23.90625 23.714844 23.714844 C 24.09375 23.332031 24.09375 22.714844 23.714844 22.335938 Z M 23.714844 22.335938 "/></g></svg>') !important; transform: scale(1.1); } @media(max-width: 910px) { .showBtn { background-image: url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="%23141A2B" width="24pt" height="24pt" viewBox="0 0 24 24" version="1.1"><g id="surface1"><path d="M 10.570312 0 C 4.742188 0 0 4.742188 0 10.570312 C 0 16.398438 4.742188 21.136719 10.570312 21.136719 C 16.398438 21.136719 21.136719 16.398438 21.136719 10.570312 C 21.136719 4.742188 16.398438 0 10.570312 0 Z M 10.570312 19.1875 C 5.816406 19.1875 1.953125 15.320312 1.953125 10.570312 C 1.953125 5.816406 5.816406 1.953125 10.570312 1.953125 C 15.320312 1.953125 19.1875 5.816406 19.1875 10.570312 C 19.1875 15.320312 15.320312 19.1875 10.570312 19.1875 Z M 10.570312 19.1875 "/><path d="M 23.714844 22.335938 L 18.121094 16.742188 C 17.738281 16.359375 17.121094 16.359375 16.742188 16.742188 C 16.359375 17.121094 16.359375 17.738281 16.742188 18.121094 L 22.335938 23.714844 C 22.523438 23.90625 22.773438 24 23.023438 24 C 23.273438 24 23.523438 23.90625 23.714844 23.714844 C 24.09375 23.332031 24.09375 22.714844 23.714844 22.335938 Z M 23.714844 22.335938 "/></g></svg>') !important; 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hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <nav class="jake-breadcrumbs" aria-label="breadcrumb"> <ol class="jake-breadcrumbs-list"> <li class="jake-breadcrumb-item"><a href="https://business.feefo.com/product-update-timeline">Product Updates</a></li> <li class="jake-breadcrumb-item"><a href=""><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Q3 2024 Product Update: Elevating Your Feefo Experience</span></a></li> </ol> </nav> </div> </section> <div id="hs_cos_wrapper_divider_2" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <hr></div> <main id="main-content" class="body-container-wrapper feefo-blog-post-v1"> <div class="body-container body-container--blog-index"> <div class="customer-stories-header-wrapper"> <div 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window.__hsServerPageUrl = "https:\u002F\u002Fbusiness.feefo.com\u002Fproduct-updates\u002Fq3-2024"; window.__hsBasePath = "\u002Fproduct-updates\u002Fq3-2024"; </script> </div> <div class="customer-stories-flex"> <div class="customer-stories-col"> <h1 class="elements--post--blog__title"><span id="hs_cos_wrapper_name" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="text">Q3 2024 Product Update: Elevating Your Feefo Experience</span></h1> </div> <div class="customer-stories-col"> <img class="elements--post--blog__image" src="https://business.feefo.com/hubfs/Group%2048098179-1.png" loading="lazy" alt=""> </div> </div> </div> </div> <section class="content-wrapper"> <div class="container-fluid elements--post2--blog--main__content"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="10"> <article> <div class="elements--post2--blog--body"> <span id="hs_cos_wrapper_post_body" class="hs_cos_wrapper hs_cos_wrapper_meta_field hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="meta_field" data-hs-cos-type="rich_text"><p>In Q3 2024, we introduced a range of powerful new features aimed at improving your efficiency, enhancing customer engagement, and driving business growth. These updates, from AI-driven innovations to enhanced analytics tools, are designed with the needs of marketers, product teams, and customer experience professionals in mind.</p>  <p>Here’s a breakdown of the latest features and how they can benefit your team.</p> <p> </p> <h2><strong>AI Replies: Fast, Personal, and Tailored Responses</strong></h2> <p>Our new <a href="/features/ai-replies" rel="noopener">AI Replies</a> feature uses advanced artificial intelligence to generate personalised responses to customer reviews. By analysing the sentiment and content of reviews, the AI suggests contextually relevant replies, helping you maintain a professional and thoughtful tone while saving valuable time.</p> <div id="hs_cos_wrapper_widget_7fa4cd6e-6714-4c41-803e-0ee834dca7d7" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=""> <div id="linked-image-custom_widget_7fa4cd6e-6714-4c41-803e-0ee834dca7d7" class="linked-image-custom_widget_7fa4cd6e-6714-4c41-803e-0ee834dca7d7" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <img class=" " src="https://business.feefo.com/hubfs/AI%20replies%20-%20Hero%20image%20-%20Image%203.png" alt="AI replies - Hero image - Image 3" loading="" style="width:299px; height: 300px;"> </div> </div> </div> <p> </p> <p>Customer experience managers can significantly reduce the time spent crafting responses while ensuring a consistent and professional tone across all communications. With <a href="/features/ai-replies" rel="noopener">AI Replies</a>, you can engage with your audience at scale without sacrificing quality.<strong> </strong></p> <p><em>Enhance your team’s efficiency by adding AI Replies to your package. <a href="/enquiry/get-in-touch-form" rel="noopener">Contact us </a>today to discuss pricing.</em></p> <hr> <h2> </h2> <h2><strong>Essential Analytics: Visual Insights to Drive Growth</strong></h2> <p>Feefo’s new <a href="/features/analytics-essentials" rel="noopener">Analytics Essentials</a> offers a streamlined and user-friendly way to access critical data about your customer feedback. This feature allows you to easily track trends, measure performance, and understand customer sentiment with clear and intuitive dashboards.</p> <div id="hs_cos_wrapper_widget_6e3889ea-9735-4432-a5bd-ec055f50ec6f" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=""> <div id="linked-image-custom_widget_6e3889ea-9735-4432-a5bd-ec055f50ec6f" class="linked-image-custom_widget_6e3889ea-9735-4432-a5bd-ec055f50ec6f" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <img class=" " src="https://business.feefo.com/hubfs/Feefo%20Analytics%20Essential/Feefo%20Analytics_%20image%205.png" alt="Feefo Analytics_ image 5" loading="" style="width:299px; height: 300px;"> </div> </div> </div> <p><strong> </strong></p> <p>Marketing teams can leverage these insights to better understand customer behaviour, optimise campaigns, and drive engagement. The ability to quickly access trends and performance metrics in one place will help you make data-driven decisions with confidence.</p> <p><em>Unlock the full potential of your customer data with Feefo Analytics Essentials. Log in to explore the new dashboards today.</em></p> <hr> <h2> </h2> <h2><strong>Single Sign-On (SSO): Secure, Simplified Access</strong></h2> <p><a href="/en-us/features/sso" rel="noopener">Single Sign-On</a> (SSO) simplifies the login process by allowing users to access multiple Feefo services with just one set of credentials. With SSO, you can streamline your workflow, improve security, and enjoy a seamless user experience across the platform.</p> <div id="hs_cos_wrapper_widget_5316ce65-af04-46cd-be38-95701f48729a" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=""> <div id="linked-image-custom_widget_5316ce65-af04-46cd-be38-95701f48729a" class="linked-image-custom_widget_5316ce65-af04-46cd-be38-95701f48729a" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <img class=" " src="https://business.feefo.com/hubfs/2024%20Website%20Assets/Features%20Content%20Type/SSO%20Assets/SSO%20feature_%20hero%20image_version%206.png" alt="SSO feature_ hero image_version 6" loading="" style="width:299px; height: 300px;"> </div> </div> </div> <p><strong> </strong></p> <p><a href="/en-us/features/sso" rel="noopener">SSO</a> provides data protection officers with greater control over access management, improving both security and compliance.</p> <p><em>Ensure secure and efficient access for your team with SSO. <a href="/enquiry/get-in-touch-form" rel="noopener">Contact us </a>today to discuss pricing for your organisation.</em></p> <hr> <h2><strong> </strong></h2> <h2><strong>Sales Upload Enhancements: Seamless Data Management</strong></h2> <p>We introduced a set of enhancements to the sales upload functionality, making it easier to manage your data within the Feefo Hub. These updates included improved error messaging, new download functionality, and additional order tracking capabilities.</p> <div id="hs_cos_wrapper_widget_596327d1-2c46-4183-974b-82abf04ac562" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class=""> <div id="linked-image-custom_widget_596327d1-2c46-4183-974b-82abf04ac562" class="linked-image-custom_widget_596327d1-2c46-4183-974b-82abf04ac562" data-aos="fade-up" data-aos-once="true" data-aos-duration="400" data-aos-delay="0"> <img class=" " src="https://business.feefo.com/hubfs/Deeper%20costomer%20connections-new.svg" alt="Deeper costomer connections-new" loading="" style="width:876px; height: 300px;"> </div> </div> </div> <p><strong> </strong></p> <p>Customer success managers can now streamline the sales upload process, ensuring that data is accurately uploaded and issues are resolved quickly.</p> <p><em>Simplify your data uploads with these new enhancements. Log in to Feefo Hub to explore the updated features or <a href="/enquiry/get-in-touch-form" rel="noopener">reach out</a> to our team for more information!</em></p> <hr> <p> </p> <p>Stay tuned for more exciting updates in the coming months as we continue to innovate and enhance the Feefo platform for your success!</p> <p> </p></span> </div> </article> </div> </div> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span12 widget-span widget-type-cell elements--post--blog--author__container" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="cards__card elements--post2--blog--author__card"> <div class="row-fluid-wrapper"> <div class="row-fluid"> <div class="span4 widget-span widget-type-cell elements--post2--blog--card--author__image--container" data-widget-type="cell" data-x="0" data-w="4"> <a class="author-link" href="https://business.feefo.com/product-updates/author/admin"> <img alt="Admin" class="elements--post2--blog--card--author__image" src="https://business.feefo.com/hubfs/2024%20Website%20Assets/Company%20Content%20Type/Refer%20a%20client%20assets/Over_6000_brands%20icon.svg"> </a> </div> <div class="span8 widget-span widget-type-cell" data-widget-type="cell" data-x="4" data-w="8"> <div class="elements--post--blog--card--author__display__name__social--container"> <a class="author-link" href="https://business.feefo.com/product-updates/author/admin"> <h3 class="elements--post2--blog--card--author__display__name">Admin</h3> </a> </div> <p style="margin-bottom: 16px;">Founded in 2010, Feefo is a ratings and reviews platform that collects reliable and constructive reviews for thousands of clients worldwide. We only send invitations to verified customers to ask them to leave a review, so consumers can learn how people like them feel about different products and services. And companies can truly discover what they’re doing right, and where they can improve. 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class="elements-sac-card__image__module_16115901644861" src="https://business.feefo.com/hubfs/Group%2048098179-1.png" alt="Q3 2024 Product Update: Elevating Your Feefo Experience" width="100%"> </div> </div> </div> <div class="elements-sac-card__text__module_16115901644861" onclick="location.href='https://business.feefo.com/product-updates/q3-2024';"> <a class="blog-tag" href=""> </a> <h3 class="ie-elements-sac-title" style=" margin-bottom: 12px;">Q3 2024 Product Update: Elevating Your Feefo Experience</h3> <p style="margin-bottom: 12px;">Discover Feefo's latest Q3 2024 updates, featuring AI-powered replies, advanced analytics, SSO integration, and sales upload enhancements t...</p> <p class="ie-card-articles__date-icon"> <svg width="20" height="21" viewbox="0 0 20 21" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M17.6081 3.80127H2.18629C1.53112 3.80127 1 4.33239 1 4.98756V18.0368C1 18.6919 1.53112 19.2231 2.18629 19.2231H17.6081C18.2632 19.2231 18.7944 18.6919 18.7944 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Q3 2024 Product Update: Elevating Your Feefo Experience