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Status Service - SOP</h1> <div class="is-before-toc text-xs text-gray-400 border-b border-gray-300 mb-6 pb-1"> </div> <div id="preamble"> <div class="sectionbody"> <div class="paragraph"> <p>Fedora-Status is the software that generates the page at <a href="http://status.fedoraproject.org/" class="bare">http://status.fedoraproject.org/</a>. This page should be kept up to date with the current status of the services ran by Fedora Infrastructure.</p> </div> <div class="paragraph"> <p>This page is hosted at AWS.</p> </div> </div> </div> <div class="sect1"> <h2 id="_contact_information"><a class="anchor" href="#_contact_information"></a>Contact Information</h2> <div class="sectionbody"> <div class="dlist"> <dl> <dt class="hdlist1">Owner</dt> <dd> <p>Fedora Infrastructure Team</p> </dd> <dt class="hdlist1">Contact</dt> <dd> <p>#fedora-admin, #fedora-noc</p> </dd> <dt class="hdlist1">Servers</dt> <dd> <p>AWS S3/CloudFront</p> </dd> <dt class="hdlist1">Purpose</dt> <dd> <p>Give status information to users about the current status of our public services.</p> </dd> <dt class="hdlist1">Repository</dt> <dd> <p><a href="https://github.com/fedora-infra/statusfpo" class="bare">https://github.com/fedora-infra/statusfpo</a></p> </dd> </dl> </div> </div> </div> <div class="sect1"> <h2 id="_how_it_works"><a class="anchor" href="#_how_it_works"></a>How it works</h2> <div class="sectionbody"> <div class="paragraph"> <p>To keep this website as stable as can be, the page is hosted external to our main infrastructure, in AWS.</p> </div> <div class="paragraph"> <p>It is based on an S3 bucket with the files, fronted by a CloudFront distribution for TLS termination and CNAMEs.</p> </div> <div class="paragraph"> <p>The website is statically generated using Pelican then pushed to S3 through a github action.</p> </div> </div> </div> <div class="sect1"> <h2 id="_adding_and_changing_outages"><a class="anchor" href="#_adding_and_changing_outages"></a>Adding and changing outages</h2> <div class="sectionbody"> <div class="sect2"> <h3 id="_making_changes"><a class="anchor" href="#_making_changes"></a>Making Changes</h3> <div class="paragraph"> <p>Before pushing to the Github Repository, use the Pelican’s devserver to stage and view changes.</p> </div> <div class="olist arabic"> <ol class="arabic"> <li> <p>Install the packages you need to run the devserver with:</p> <div class="literalblock"> <div class="content"> <pre>sudo dnf install pelican python-packaging</pre> </div> </div> </li> <li> <p>Check out the repo at:</p> <div class="literalblock"> <div class="content"> <pre>git@github.com:fedora-infra/statusfpo.git</pre> </div> </div> </li> <li> <p>Run the devserver with:</p> <div class="literalblock"> <div class="content"> <pre>make devserver</pre> </div> </div> </li> <li> <p>View the generated site at <a href="http://0.0.0.0:8000" class="bare">http://0.0.0.0:8000</a>. Note that any changes to the content and theme will automatically regenerate.</p> </li> <li> <p>Commit changes (or open a Pull Request) to <a href="https://github.com/fedora-infra/statusfpo" class="bare">https://github.com/fedora-infra/statusfpo</a></p> </li> </ol> </div> </div> <div class="sect2"> <h3 id="_create_a_new_outage"><a class="anchor" href="#_create_a_new_outage"></a>Create a new outage</h3> <div class="olist arabic"> <ol class="arabic"> <li> <p>Add a markdown file to either content/planned/, content/ongoing, or content/resolved/. The name of the file needs to be unique, so check the resolved outages for an idea on how to name your file.</p> </li> <li> <p>Add your outage notice to the markdown file, for example:</p> <div class="literalblock"> <div class="content"> <pre>Title: Buzzilla Slow Date: 2021-04-28 10:22+0000 OutageFinish: 2021-04-28 13:30+0000 Ticket: 123456 A swarm of bees have taken up residence in one of the Buzzilla Server rooms. Consequently, some requests to Buzzilla may respond slower than usual. An apiarist has been called to capture and relocate the swarm.</pre> </div> </div> <div class="quoteblock"> <blockquote> <div class="ulist"> <ul> <li> <p>Note that OutageFinish is optional, but should really only be omitted if the projected / or actual outage time is unknown.</p> </li> <li> <p>When providing a date, keep the timezone offset at +0000 / UTC datetimes.</p> </li> </ul> </div> </blockquote> </div> </li> </ol> </div> </div> <div class="sect2"> <h3 id="_moving_an_outage"><a class="anchor" href="#_moving_an_outage"></a>Moving an outage</h3> <div class="paragraph"> <p>To move an outage, say from Planned to Ongoing simply move the markdown file into a different status directory in <code>content/</code>, and regenerate.</p> </div> </div> </div> </div> <div class="sect1"> <h2 id="_publishing"><a class="anchor" href="#_publishing"></a>Publishing</h2> <div class="sectionbody"> <div class="paragraph"> <p>Once you are satisfied with your changes and how they look on the devserver, push them to the main branch on github. This can be done directly, or via a Pull Request.</p> </div> <div class="paragraph"> <p>Once the main branch is updated on Github, a github action automatically pushes the changes live to <a href="https://status.fedoraproject.org" class="bare">https://status.fedoraproject.org</a></p> </div> </div> </div> <div class="sect1"> <h2 id="_renewing_ssl_certificate"><a class="anchor" href="#_renewing_ssl_certificate"></a>Renewing SSL certificate</h2> <div class="sectionbody"> <div class="olist arabic"> <ol class="arabic"> <li> <p>Run certbot to generate certificate and have it signed by LetsEncrypt (you can run this command anywhere certbot is installed, you can use your laptop or <em>certgetter01.iad2.fedoraproject.org</em>):</p> <div class="literalblock"> <div class="content"> <pre>rm -rf ~/certbot certbot certonly --agree-tos -m admin@fedoraproject.org --no-eff-email --manual --manual-public-ip-logging-ok -d status.fedoraproject.org -d www.fedorastatus.org --preferred-challenges http-01 --config-dir ~/certbot/conf --work-dir ~/certbot/work --logs-dir ~/certbot/log</pre> </div> </div> </li> <li> <p>You will be asked to make specific file available under specific URL. In a different terminal upload requested file to AWS S3 bucket:</p> <div class="literalblock"> <div class="content"> <pre>echo SOME_VALUE >myfile aws --profile statusfpo s3 cp myfile s3://status.fedoraproject.org/.well-known/acme-challenge/SOME_FILE</pre> </div> </div> </li> <li> <p>Verify that uploaded file is available under the right URL. If the previous certificate is already expired, you may need to run curl with -k option:</p> <div class="literalblock"> <div class="content"> <pre>curl -kL http://www.fedorastatus.org/.well-known/acme-challenge/SOME_FILE</pre> </div> </div> </li> <li> <p>After making sure that curl outputs expected value, go back to certbot run and continue by pressing Enter. You will be asked to repeat steps 2 and 3 for another domain. Note that S3 bucket name should stay the same.</p> </li> <li> <p>Deploy generated certificate to AWS. 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