Small Business TAC Contacts

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cdc.translations={}; cdc.translations.smp = "SMP"; cdc.translations.map = "{pt-br=https://www.cisco.com/c/pt_br/support/web/tsd-cisco-small-business-support-center-contacts.html, es-mx=https://www.cisco.com/c/es_mx/support/web/tsd-cisco-small-business-support-center-contacts.html, ko-kr=https://www.cisco.com/c/ko_kr/support/web/tsd-cisco-small-business-support-center-contacts.html, it-it=https://www.cisco.com/c/it_it/support/web/tsd-cisco-small-business-support-center-contacts.html, ja-jp=https://www.cisco.com/c/ja_jp/support/web/tsd-cisco-small-business-support-center-contacts.html, de-de=https://www.cisco.com/c/de_de/support/web/tsd-cisco-small-business-support-center-contacts.html, fr-ca=https://www.cisco.com/c/fr_ca/support/web/tsd-cisco-small-business-support-center-contacts.html, ar-ae=https://www.cisco.com/c/ar_ae/support/web/tsd-cisco-small-business-support-center-contacts.html, nl-nl=https://www.cisco.com/c/nl_nl/support/web/tsd-cisco-small-business-support-center-contacts.html, zh-tw=https://www.cisco.com/c/zh_tw/support/web/tsd-cisco-small-business-support-center-contacts.html, zh-cn=https://www.cisco.com/c/zh_cn/support/web/tsd-cisco-small-business-support-center-contacts.html, en-us=https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html, x-default=https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html}";//storing the map for use in the JS cdc.translations.locale="en_us"; </script> <div class="smplangdropdown-wrapper"> <div class="smplangdropdown"> <button type="button" aria-expanded="false" id="smplangbutton" aria-haspopup="true" aria-controls="smptranslations" aria-label="Other Languages"> <span class="smptranslationsIcon"></span> <label class="smpIconLabel">Other Languages</label> </button> <div id="smptranslations"> <ul id="smplangselector" aria-label="Other Languages" class="lang-list"></ul> </div> </div> </div> <script type="text/javascript"> /* Specifically for books at the simple overlay trigger class on English locale pages, if its a non english locale do not add the trigger. */ if(jQuery('body').hasClass('cdc-books') && !jQuery('a').hasClass('nonEnglish')) { jQuery('.translations').addClass('simpleOverlay-trigger'); } </script> <script src="/etc/designs/cdc/dmr/libs/u.min.js"></script> <script src="/etc/designs/cdc/dmr/libs/nmsp.min.js"></script> <script src="/etc/designs/cdc/dmr/libs/log.min.js"></script> <script src="/etc/designs/cdc/dmr/libs/metrics.min.js"></script>   <link rel="stylesheet" type="text/css" href="/c/dam/en/us/support/web/css/support-contacts.css">  <div class="row wide-narrow" data-owner="ID"> <div class="col wide" id="mainContent">  <div id="support-contacts-intro"> <div class="mainLeft"> <p class="itemLabel">Small Business TAC</p> <p>Technical Support for Small Business</p> <p class="itemLabel">US/Canada</p> <p class="indentItem">1 866 606 1866</p> <p class="itemLabel">Worldwide</p> <p class="indentItem">See country listings below (by region).</p> <p>For Enterprise or Service Provider support, refer to <a href="//www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html">Cisco Worldwide Support Contacts</a>. </p> </div> <div class="mainRight"> <p class="itemLabel">Overview</p> <p>By phone or chat, Small Business TAC engineers are certified to CCNA and beyond to address the technical needs of small businesses. </p> <p>Support is free for products under service contract or warranty. Support for out-of-warranty products may incur a fee.</p> </div> </div>  <div><h1> </h1><p> </p> <h1 style="font-size:26px">Phone Support for Small Business</h1><p class="itemLabel">Notes:</p> <ol class="indentItem"> <li><p>Have your product serial number and Cisco.com user name ready. (<a href="https://idreg.cloudapps.cisco.com/idreg/register.do">Register</a> if needed.)</p></li> <li><p>If applicable, <a href="https://rpfa.cloudapps.cisco.com/rpfa/profile/profile_management.do">update your profile</a> with your service contract information.</p></li> </ol></div>  <div id="North America"> <h2>North America</h2> <table> <tbody> <tr> <td><p class="itemLabel">United States</p></td> <td><p>1 866 606 1866<br /></p></td> </tr> <tr> <td><p class="itemLabel">Canada</p></td> <td><p>1 866 606 1866<br /> (French interpreter service available upon request.)<br /></p></td> </tr> </tbody> </table> </div> <div id="Africa"> <h2>Africa</h2> <table> <tbody> <tr> <td><p class="itemLabel">South Africa</p></td> <td><p>Domestic Toll Free: 0800 007241<br /></p></td> </tr> </tbody> </table> </div> <div id="Asia Pacific"> <h2>Asia Pacific</h2> <table> <tbody> <tr> <td><p class="itemLabel">Australia</p></td> <td><p>1 800 605 731<br /></p></td> </tr> <tr> <td><p class="itemLabel">China</p></td> <td><p>400 668 0046<br /></p></td> </tr> <tr> <td><p class="itemLabel">Hong Kong</p></td> <td><p>800 90 3154<br /></p></td> </tr> <tr> <td><p class="itemLabel">India</p></td> <td><p>000-800-040-1521<br /> </p></td> </tr> <tr> <td><p class="itemLabel">Indonesia</p></td> <td><p>007-803-011-4997<br /></p></td> </tr> <tr> <td><p class="itemLabel">Japan</p></td> <td><p>Customers:<br /> 0066-33-814058 (Domestic toll-free call. Not applicable for IP phones.)<br /> sbsc-japan-enduser@cisco.com (E-mail)<br /> Partners:<br /> 0066-33-813991 (Domestic toll-free call. Not applicable for IP phones.)<br /> sbsc-japan-partner@cisco.com (E-mail)<br /></p></td> </tr> <tr> <td><p class="itemLabel">Malaysia</p></td> <td><p>1-800-81-4957<br /></p></td> </tr> <tr> <td><p class="itemLabel">New Zealand</p></td> <td><p>0 800 442 471<br /></p></td> </tr> <tr> <td><p class="itemLabel">Philippines</p></td> <td><p>1-800-1-114-2887<br /></p></td> </tr> <tr> <td><p class="itemLabel">Singapore</p></td> <td><p>800 1204834<br /></p></td> </tr> <tr> <td><p class="itemLabel">South Korea</p></td> <td><p>00-308-13-2371<br /></p></td> </tr> <tr> <td><p class="itemLabel">Taiwan</p></td> <td><p>00801148949<br /></p></td> </tr> <tr> <td><p class="itemLabel">Thailand</p></td> <td><p>1800-012476<br /></p></td> </tr> <tr> <td><p class="itemLabel">Vietnam</p></td> <td><p>120-11589<br /></p></td> </tr> </tbody> </table> </div> <div id="Europe"> <h2>Europe</h2> <table> <tbody> <tr> <td><p class="itemLabel">Austria</p></td> <td><p>0800 216 516<br /></p></td> </tr> <tr> <td><p class="itemLabel">Belgium</p></td> <td><p>0800 80 580<br /></p></td> </tr> <tr> <td><p class="itemLabel">Bulgaria</p></td> <td><p>00800 1184400<br /></p></td> </tr> <tr> <td><p class="itemLabel">Croatia</p></td> <td><p>International Toll Free: 0800 806290<br /></p></td> </tr> <tr> <td><p class="itemLabel">Czech Republic</p></td> <td><p>800 900 212<br /></p></td> </tr> <tr> <td><p class="itemLabel">Denmark</p></td> <td><p>80 60 4856 (English only)<br /></p></td> </tr> <tr> <td><p class="itemLabel">Finland</p></td> <td><p>08-00 918 087<br /></p></td> </tr> <tr> <td><p class="itemLabel">France</p></td> <td><p>08 05 54 04 27<br /></p></td> </tr> <tr> <td><p class="itemLabel">Germany</p></td> <td><p>0800 503 0017<br /></p></td> </tr> <tr> <td><p class="itemLabel">Greece</p></td> <td><p>00800 4414 7693<br /></p></td> </tr> <tr> <td><p class="itemLabel">Hungary</p></td> <td><p>06 80 983 805<br /></p></td> </tr> <tr> <td><p class="itemLabel">Ireland</p></td> <td><p>1800 812 583<br /></p></td> </tr> <tr> <td><p class="itemLabel">Italy</p></td> <td><p>800 928 322<br /></p></td> </tr> <tr> <td><p class="itemLabel">Luxembourg</p></td> <td><p>8002-5951<br /></p></td> </tr> <tr> <td><p class="itemLabel">Netherlands</p></td> <td><p>0800 023 3416<br /></p></td> </tr> <tr> <td><p class="itemLabel">Norway</p></td> <td><p>800 41094<br /></p></td> </tr> <tr> <td><p class="itemLabel">Poland</p></td> <td><p>0800 7020 43<br /></p></td> </tr> <tr> <td><p class="itemLabel">Portugal</p></td> <td><p>800 844 767<br /></p></td> </tr> <tr> <td><p class="itemLabel">Romania</p></td> <td><p>International Toll Free: 0800 896764<br /></p></td> </tr> <tr> <td><p class="itemLabel">Slovakia</p></td> <td><p>Domestic Toll Free: 0800 128093<br /></p></td> </tr> <tr> <td><p class="itemLabel">Spain</p></td> <td><p>900 813 149<br /></p></td> </tr> <tr> <td><p class="itemLabel">Sweden</p></td> <td><p>02-01 605765<br /></p></td> </tr> <tr> <td><p class="itemLabel">Switzerland</p></td> <td><p>0800 000 500<br /></p></td> </tr> <tr> <td><p class="itemLabel">Turkey</p></td> <td><p>0811 288 0001<br /> When Prompted, Dial 888 402 0271<br /></p></td> </tr> <tr> <td><p class="itemLabel">Ukraine</p></td> <td><p>Dial 0, Wait for 2nd Dial Tone, Dial 00 11,<br /> When Prompted Dial 888 402 0271<br /></p></td> </tr> <tr> <td><p class="itemLabel">United Kingdom</p></td> <td><p>0800 917 5473<br /></p></td> </tr> <tr> <td><p class="itemLabel">Other European Countries</p></td> <td><p>+44 2 030 274 627<br /></p></td> </tr> </tbody> </table> </div> <div id="Latin America"> <h2>Latin American and Caribbean Countries</h2> <table> <tbody> <tr> <td><p class="itemLabel">Argentina</p></td> <td><p>0800-333-0861<br /></p></td> </tr> <tr> <td><p class="itemLabel">Bolivia</p></td> <td><p>800110314<br /></p></td> </tr> <tr> <td><p class="itemLabel">Brazil</p></td> <td><p>08008921019<br /></p></td> </tr> <tr> <td><p class="itemLabel">Chile</p></td> <td><p>123-0-020-0875 (English only)<br /></p></td> </tr> <tr> <td><p class="itemLabel">Costa Rica</p></td> <td><p>0800-0122071<br /></p></td> </tr> <tr> <td><p class="itemLabel">Dominican Republic</p></td> <td><p>1-888-752-1156<br /></p></td> </tr> <tr> <td><p class="itemLabel">Ecuador</p></td> <td><p>1 800 000329<br /></p></td> </tr> <tr> <td><p class="itemLabel">Jamaica</p></td> <td><p>1-855-289-2280<br /></p></td> </tr> <tr> <td><p class="itemLabel">Mexico</p></td> <td><p>001-866-915-4503<br /></p></td> </tr> <tr> <td><p class="itemLabel">Nicaragua</p></td> <td><p>001-800-2202466 (Limited to Land Line Calls)<br /></p></td> </tr> <tr> <td><p class="itemLabel">Panama</p></td> <td><p>001-800-5073654<br /></p></td> </tr> <tr> <td><p class="itemLabel">Peru</p></td> <td><p>0800-51065<br /></p></td> </tr> <tr> <td><p class="itemLabel">Venezuela</p></td> <td><p>8001003167<br /></p></td> </tr> </tbody> </table> </div> <div id="Middle East"> <h2>Middle East</h2> <table> <tbody> <tr> <td><p class="itemLabel">Israel</p></td> <td><p>1 809 440 610<br /></p></td> </tr> <tr> <td><p class="itemLabel">Saudi Arabia</p></td> <td><p>800 844 5849<br /></p></td> </tr> <tr> <td><p class="itemLabel">United Arab Emirates</p></td> <td><p>800 0441 6850<br /></p></td> </tr> <tr> <td><p class="itemLabel">Other Middle Eastern Countries</p></td> <td><p>+44 2 030 274 627</p></td> </tr> </tbody> </table> </div>  </div> <div class="col narrow" style="margin-top:10px"> <div class="help-info"> <h3>Community Support</h3> <ul> <li><p><a href="https://community.cisco.com/t5/small-business-support-community/ct-p/5541-small-business-support" target="_blank">Small Business Community</a></p></li> <li><p><a href="//www.cisco.com/c/en/us/solutions/small-business/support-resources.html" target="_blank">Small Business Resources</a></p></li> <li><p><a href="https://community.cisco.com/t5/technology-and-support/ct-p/technology-support" target="_blank">Cisco Community</a></p></li> </ul> <h3>Additional Resources</h3> <ul> <li><p><a href="/c/en/us/support/smb/product-support/small-business.html">Small Business Product Support</a></p></li> <li><p><a href="//www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html">Enterprise Support</a></p></li> <li class="locked"><p><a href="https://mycase.cloudapps.cisco.com/start?referring_site=smbcontacts" target="_blank">Open a TAC Case Online</a></p></li> <li class="locked"><p><a href="https://supportassistant.cisco.com/" target="_blank">Cisco Support Assistant</a> (formerly TAC Connect Bot - for existing cases)</p></li> <li><p><a href="//www.cisco.com/c/en/us/support/returns/returns-portal.html">Product Returns & Replacements (RMA)</a></p></li> <li><p><a href="//www.cisco.com/c/en/us/about/contact-cisco.html/technical-support/small-business-customer">Other Cisco Contacts</a></p></li> </ul> <div class="contact-info"> <h3>Cisco Systems HQ</h3> <ul> <li> <p> Cisco Systems, Inc.<br/> Corporate Headquarters<br/> 170 West Tasman Drive<br/> San Jose, CA 95134 </p> </li> 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