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Configure requests - OCLC Support
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The quality and accuracy of machine translation can vary significantly from one text to another. Read the page in original English <a onclick="goToLanguage('en')">here</a>.</div> <script type="text/javascript">/*<![CDATA[*/ // Determine if machine translation message should be shown function displayMachineTranslationMessage() { // Show if Italian, excluding certain pages if (thisSiteLanguage == 'it' && !document.querySelector('.columbia-page-home')) { document.querySelector('#machine-translation-message').style.display = null; } } displayMachineTranslationMessage();/*]]>*/</script> </div> <div class="mt-content-side"></div> <div id="mt-toc-container" data-title="Inhoudsopgave" data-collapsed="true"> <button class="mt-toggle mt-summary-toggle ui-button-icon mt-toggle-expand">Inhoudsopgave</button> <div class="mt-toc-content mt-collapsible-section mt-toc-hide"> <ol><li><a href="#Overview" rel="internal">Overview</a></li><li><a href="#Change_your_library's_preferred_delivery_method_and_address_to_Odyssey" rel="internal">Change your library's preferred delivery method and address to Odyssey</a></li><li><a href="#Configure_multiple_delivery_methods" rel="internal">Configure multiple delivery methods</a></li></ol> </div> </div> <div id="page-top"> <div id="topic"> <div id="pageText"> <div class="mt-page-summary"><div class="mt-page-overview">Learn how to change your library's preferred delivery method and聽 configure multiple delivery methods in Relais ILL.</div></div> <div mt-section-origin="Resource_Sharing/Relais_ILL/Send_requests/Configure_requests" class="mt-section" id="section_1"><span id="Overview"></span><h2 class="editable">Overview</h2> <p>Requests can be sent to another library/supplier via a number of different methods:</p> <ul> <li>ISO ILL (using the ILL Message Handler)</li> <li>Generic Script (using the ILL Message Handler)</li> <li>Email (use Delivery Email - Borrowing with SupplierRequest.rpt)</li> <li>Fax 聽(use Delivery Fax- Borrowing with SupplierRequest.rpt)</li> <li>Print (to be sent via mail) 聽(use Delivery Local - Borrowing with SupplierRequest.rpt)</li> </ul> <p>When sending requests to external suppliers to be filled, information about your library, e.g., your address and your preferred method for receiving documents, is taken from your home聽library record. See below for instructions on setting Odyssey or Email as the preferred method by which you would like to receive documents. 聽</p> <p>If your patron requests have been generated through Relais Discovery, and they are sent to the supplying library directly, i.e., with no staff intervention then it is possible to configure the ILL Message Handler so that the following information is included in the request as it is sent:</p> <ul> <li>The supplying library's local location and call number</li> <li>Your patron's name and ID and聽patron's pickup location</li> </ul> <p>When the library/supplier to which you want to send a request requires you to use their web form it is still possible to manage and track these requests in Relais.聽</p> </div><div mt-section-origin="Resource_Sharing/Relais_ILL/Send_requests/Configure_requests" class="mt-section" id="section_2"><span id="Change_your_library's_preferred_delivery_method_and_address_to_Odyssey"></span><h2 class="editable">Change your library's preferred delivery method and address to Odyssey</h2> <ol> <li><a title="https://help-nl.oclc.org/Resource_Sharing/Relais_ILL/Library_and_Supplier_records/Library_registration#Retrieve_or_view_a_library_record" href="https://help-nl.oclc.org/Resource_Sharing/Relais_ILL/Library_and_Supplier_records/Library_registration#Retrieve_or_view_a_library_record" rel="internal">Retrieve your library record</a>.</li> <li>Select聽<strong>Odyssey</strong>聽from the Delivery Method Copy drop-down box.</li> <li>Enter the聽<strong>host name</strong>聽and聽<strong>IP address</strong>聽to use when receiving documents sent to you via Odyssey (documents are received via Receive FTP).</li> <li>Click聽<strong>Update</strong>.<br /> <br /> <img alt="Library registration window" class="internal default" style="width: 814px; height: 556px;" width="814px" height="556px" loading="lazy" src="https://help.oclc.org/@api/deki/files/8669/RelaisILL-Get-started-with-requests-1.png?revision=1&size=bestfit&width=814&height=556" /></li> </ol> <p>This information is included in requests sent to external suppliers. This includes requests sent to OCLC.</p> </div><div mt-section-origin="Resource_Sharing/Relais_ILL/Send_requests/Configure_requests" class="mt-section" id="section_3"><span id="Configure_multiple_delivery_methods"></span><h2 class="editable">Configure multiple delivery methods</h2> <p>When sending requests via ISO, if you have multiple delivery addresses in your home library record, all of them are included in the note in the request that is sent to the supplying library. For example, for the following library with these delivery methods configured, the preferred delivery method is still provided in the request along with the following note:<br /> <br /> 聽聽聽聽"Can receive documents via Odyssey at: 221.11.221.1 or via Email at: mackeigc@oclc.org"</p> <p><img alt="Library registration window" class="internal default" style="width: 814px; height: 556px;" width="814px" height="556px" loading="lazy" src="https://help.oclc.org/@api/deki/files/8670/RelaisILL-Get-started-with-requests-2.png?revision=1&size=bestfit&width=814&height=556" /></p> </div></div> </div> </div> <div class="mt-content-footer"> <p>聽</p> </div> <ol class="grape-meta-data grape-meta-article-navigation"> <li class="grape-back-to-top"><a class="mt-icon-back-to-top" href="#title" id="mt-back-to-top" title="Terug naar top van dit artikel">Terug naar boven</a></li> <li class="grape-article-pagination"><ul class="mt-article-pagination"> <li class="mt-pagination-previous"> <a 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