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Privacy & Security at Manychat

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TopBar_underline__fakyk m_y-xs" label="Help Center" link="https://help.manychat.com/"><span class="TopBar_underline-item__H_3_P">Help Center</span></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs " label="How To Guides" link="/resources/how-to" href="/resources/how-to"><span class="TopBar_underline-item__H_3_P">How To Guides</span></a><a href="https://events.manychat.com/" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs" label="Webinars" link="/"><span class="TopBar_underline-item__H_3_P">Webinars</span></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs " label="Video Course" link="/resources/video-course" href="/resources/video-course"><span class="TopBar_underline-item__H_3_P">Video Course</span></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs " label="eBooks" link="/resources/ebooks" href="/resources/ebooks"><span class="TopBar_underline-item__H_3_P">eBooks</span></a></div></div><div class="TopBar_menu-links-list__StquJ flex flex_fit p_y-m p_x-l"><span class="caps m_y-xs p_b-xxxs">Get Inspired</span><div class="flex flex_fit"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs " label="Chatbot Examples" link="/messenger-marketing-examples" href="/messenger-marketing-examples"><span class="TopBar_underline-item__H_3_P">Chatbot Examples</span></a><a href="https://community.manychat.com/" target="_blank" rel="noopener noreferrer" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs" label="Community" link="https://community.manychat.com/"><span class="TopBar_underline-item__H_3_P">Community</span></a></div></div></div></div></div></div></div></div></div></div><div class="fixed width disallow TopBar_inner__QSp4a"><div id="top-bar" class="allow TopBar_top-bar__kGlp_ " data-is-sticky="false" data-is-open="false"><div class="relative p_x-s sm-p_x-m height"><div class="flex width height flex_aic flex_jcsb" itemScope="" itemType="http://www.schema.org/SiteNavigationElement"><div class="flex height flex_aic"><div class="relative flex TopBar_logo__tUnzY "><a class="width " href="/"><img src="https://mccdn.me/martech/next-lp//_next/static/media/logo-with-text.274e5e81.svg" class="block width" alt="Manychat logo" loading="lazy"/></a><div class="absolute bg_white flex flex_fdc p_x-m p_y-s o_hidden Popup_container__QKWHn "><a class="caps flex flex_aic pointer Popup_underline__O43ye" href="https://mccdn.me/martcdn/logo.svg" download=""><img class="Popup_ico__wt3Kh" src="https://mccdn.me/martech/next-lp//_next/static/media/save-svg.c526402e.svg" alt="AI ico"/><span class="nowrap text_black">save logo as svg</span></a><a href="https://manychat.com/affiliate/" target="_blank"><div class="caps flex flex_aic pointer Popup_underline__O43ye"><img class="Popup_ico__wt3Kh" src="https://mccdn.me/martech/next-lp//_next/static/media/become-partner.fd6c29b3.svg" alt="AI ico"/><span class="nowrap text_black">become a partner</span></div></a></div></div><div class="m_x-l hover_trigger flex flex_aic pointer"><div class="underline_link LanguageSelect_link__hxfGV "><select class="LanguageSelect_select__XJM9d pointer "><option value="" selected="">En</option><option value="/pt">Pt</option></select></div><div class="arrowhead down LanguageSelect_arrow__k4ua6">↓</div></div></div><div id="burger" class="block lg-none Burger_wrap__rP0CB "></div><nav class="TopBar_nav__tshTc flex width flex_c"><div class="TopBar_nav-drop__HPUBm shadow"></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><div class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps"><span class="TopBar_underline-item__H_3_P">Product</span></div><div class="width TopBar_nav-ov__mRXGd"><div class="flex flex_jcc TopBar_nav-move__T6k_j"><div class="flex p_x-s TopBar_nav-links-container__ay3_5"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/product/instagram" label="Instagram" description="Automate your Instagram Marketing" icon="https://mccdn.me/martech/next-lp//_next/static/media/instagram.07dc14cd.svg" itemProp="url" href="/product/instagram"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/instagram.07dc14cd.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Instagram</p></div><div class="small text_grey m_t-xxs">Automate your Instagram Marketing</div></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/product/whatsapp" label="WhatsApp" description="Connect with your Customers Instantly " icon="https://mccdn.me/martech/next-lp//_next/static/media/whatsapp.742928a4.svg" itemProp="url" href="/product/whatsapp"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/whatsapp.742928a4.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">WhatsApp</p></div><div class="small text_grey m_t-xxs">Connect with your Customers Instantly </div></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/product/messenger-marketing" label="Messenger" description="Facebook Messenger chatbot #1" icon="https://mccdn.me/martech/next-lp//_next/static/media/messenger.aac6546b.svg" itemProp="url" href="/product/messenger-marketing"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/messenger.aac6546b.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Messenger</p></div><div class="small text_grey m_t-xxs">Facebook Messenger chatbot #1</div></a><a href="/product/ai" target="_self" rel="" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="https://manychat.com/product/ai" label="Manychat AI" description="A Smarter Way to Chat Automation" icon="https://mccdn.me/martech/next-lp//_next/static/media/ai.9f66e1b4.svg" itemProp="url"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/ai.9f66e1b4.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Manychat AI</p></div><div class="small text_grey m_t-xxs">A Smarter Way to Chat Automation</div></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/integrations" label="Integrations" description="Connect to your favorite tools" icon="https://mccdn.me/martech/next-lp//_next/static/media/integrations.56fc2a5f.svg" itemProp="url" href="/integrations"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/integrations.56fc2a5f.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Integrations</p></div><div class="small text_grey m_t-xxs">Connect to your favorite tools</div></a></div></div></div></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><div class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps"><span class="TopBar_underline-item__H_3_P">Solutions</span></div><div class="width TopBar_nav-ov__mRXGd"><div class="flex flex_jcc TopBar_nav-move__T6k_j"><div class="flex TopBar_nav-links-list-container__J9_98"><div class="flex flex_fit p_a-xl TopBar_nav-links-list__wK2Lk"><div class="TopBar_nav-name__EQjCj caps m_b-xxxs">by Business Type</div><div class="flex flex_fit p_t-xs"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="for Creators" link="/creators" itemProp="url" href="/creators"><p class="TopBar_underline-item__H_3_P" itemProp="name">for Creators</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="for eCommerce" link="/meet-chatmarketing-for-ecommerce" itemProp="url" href="/meet-chatmarketing-for-ecommerce"><p class="TopBar_underline-item__H_3_P" itemProp="name">for eCommerce</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="for Agencies" link="/product/for-agencies" itemProp="url" href="/product/for-agencies"><p class="TopBar_underline-item__H_3_P" itemProp="name">for Agencies</p></a></div></div><div class="flex flex_fit p_a-xl TopBar_nav-links-list__wK2Lk"><div class="swiper TopBar_swiper__FnWEP" draggable="true"><div class="swiper-wrapper"><div class="swiper-slide TopBar_slide__nnY7J"><a href="/product/ai/" target="_self" rel="" itemProp="url"><div style="background-image:url(https://mccdn.me/martcdn/mc-land/constants/navigation/manychat-ai.jpg)" class="text_white p_a-m hover_trigger TopBar_solution-banner__FQlDi"><div class="TopBar_solution-banner-content__2vl2O"><h3 itemProp="name" class="gravity">Manychat AI: A Smarter Way to Chat Automation</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></div></a></div><div class="swiper-slide TopBar_slide__nnY7J"><a href="https://get.manychat.com/grow" rel="noopener noreferrer" itemProp="url"><div style="background-image:url(https://mccdn.me/martcdn/mc-land/constants/navigation/grow-your-followers.png)" class="text_white p_a-m hover_trigger TopBar_solution-banner__FQlDi"><div class="TopBar_solution-banner-content__2vl2O"><h3 itemProp="name" class="gravity">Grow your followers</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></div></a></div><div class="swiper-slide TopBar_slide__nnY7J"><a href="https://get.manychat.com/rip-link-in-bio" rel="noopener noreferrer" itemProp="url"><div style="background-image:url(https://mccdn.me/martcdn/mc-land/constants/navigation/link-in-bio.jpg)" class="text_white p_a-m hover_trigger TopBar_solution-banner__FQlDi"><div class="TopBar_solution-banner-content__2vl2O"><h3 itemProp="name" class="gravity">Link in bio’ is soooo 2016. Use DMs instead</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></div></a></div></div><div class="flex flex flex_c m_t-l"><div role="button" class="pointer hover_trigger b_a b_rd-xl flex flex_c SwiperPrevNext_button__DmEXd m_r-xs "><div class="arrow left">←</div></div><div role="button" class="pointer hover_trigger b_a b_rd-xl flex flex_c SwiperPrevNext_button__DmEXd"><div class="arrow">→</div></div></div></div></div></div></div></div></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><div class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps"><span class="TopBar_underline-item__H_3_P">Agencies</span></div><div class="width TopBar_nav-ov__mRXGd"><div class="flex flex_jcc TopBar_nav-move__T6k_j"><div class="flex p_x-s TopBar_nav-links-container__ay3_5"><a href="https://manychat.com/agency/listing/" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/" label="Hire an Agency" description="Get help from chat marketing experts" icon="https://mccdn.me/martech/next-lp//_next/static/media/find_agency.9a9db1ea.svg" itemProp="url"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/find_agency.9a9db1ea.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Hire an Agency</p></div><div class="small text_grey m_t-xxs">Get help from chat marketing experts</div></a><a href="/affiliate/" target="_blank" rel="" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="https://manychat.com/affiliate/" label="Join the Affiliate Program" description="Earn up to 50% recurring commission" icon="https://mccdn.me/martech/next-lp//_next/static/media/affiliate.193aa077.svg" itemProp="url"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/affiliate.193aa077.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Join the Affiliate Program</p></div><div class="small text_grey m_t-xxs">Earn up to 50% recurring commission</div></a></div></div></div></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><a class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps " link="/pricing" label="Pricing" href="/pricing"><span class="TopBar_underline-item__H_3_P">Pricing</span></a></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><div class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps"><span class="TopBar_underline-item__H_3_P">Resources</span></div><div class="width TopBar_nav-ov__mRXGd"><div class="flex flex_jcc TopBar_nav-move__T6k_j"><div class="flex TopBar_nav-links-list-container__J9_98"><div class="flex flex_fit p_a-xl TopBar_nav-links-list__wK2Lk"><div class="TopBar_nav-name__EQjCj caps m_b-xxxs">Learn</div><div class="flex flex_fit p_t-xs"><a href="/blog/" target="_blank" rel="" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs" label="Blog" link="https://manychat.com/blog/" itemProp="url"><p class="TopBar_underline-item__H_3_P" itemProp="name">Blog</p></a><a href="https://help.manychat.com/" target="_blank" rel="noopener noreferrer" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs" label="Help Center" link="https://help.manychat.com/" itemProp="url"><p class="TopBar_underline-item__H_3_P" itemProp="name">Help Center</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="How To Guides" link="/resources/how-to" itemProp="url" href="/resources/how-to"><p class="TopBar_underline-item__H_3_P" itemProp="name">How To Guides</p></a><a href="https://events.manychat.com/" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs" label="Webinars" link="/" itemProp="url"><p class="TopBar_underline-item__H_3_P" itemProp="name">Webinars</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="Video Course" link="/resources/video-course" itemProp="url" href="/resources/video-course"><p class="TopBar_underline-item__H_3_P" itemProp="name">Video Course</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="eBooks" link="/resources/ebooks" itemProp="url" href="/resources/ebooks"><p class="TopBar_underline-item__H_3_P" itemProp="name">eBooks</p></a></div></div><div class="flex flex_fit p_a-xl TopBar_nav-links-list__wK2Lk"><div class="TopBar_nav-name__EQjCj caps m_b-xxxs">Get Inspired</div><div class="flex flex_fit p_t-xs"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="Chatbot Examples" link="/messenger-marketing-examples" itemProp="url" href="/messenger-marketing-examples"><p class="TopBar_underline-item__H_3_P" itemProp="name">Chatbot Examples</p></a><a href="https://community.manychat.com/" target="_blank" rel="noopener noreferrer" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs" label="Community" link="https://community.manychat.com/" itemProp="url"><p class="TopBar_underline-item__H_3_P" itemProp="name">Community</p></a></div></div></div></div></div></div></nav><div class="TopBar_top-bar-right__nGUBL flex height flex_aic"><a class="p_y-s p_x-l inline-block caps b_rd-xl pointer TopBar_signup__fjzBV button button_outlined" link="/signup" label="Get Started" href="https://app.manychat.com/signup"><span class="flex flex_jcc text_center"><span data-text="Get Started">Get Started</span></span></a><a href="https://app.manychat.com/signin" target="_blank" rel="noopener noreferrer" class="TopBar_underline__fakyk caps p_y-s m_l-m " link="/signin" label="Sign In" itemProp="url"><span class="TopBar_underline-item__H_3_P" itemProp="name">Sign In</span></a></div></div></div></div></div></div><main class="main"><header class="p_t-xl p_b-xxl text_center bg_black text_white"><div class="w w_l"><img src="https://mccdn.me/martcdn/next-lp/pages/security/hero-icon.svg" alt="lock icon" class="styles_image__lWyp_ m_x-auto"/><h1>Privacy &amp; Security at Manychat</h1><div class="flex-item_10 m_x-auto m_t-s tn-m_t-m subline m_b-m tn-m_b-l">Protection of customer data has always been our top priority. We build our platform using security and privacy best practices to ensure your data is safe.</div></div></header><section class="w w_l m_y-xxl"><div class="styles_text__7tN8O"><h2 class="text_center">Certifications</h2><p class="flex-item_8 m_x-auto subline text_center">Manychat adheres to global security standards. Our security controls undergo external independent audits on an annual basis.</p></div><div class="none md-block styles_certificates-container__uc8EB"><div class="grid grid_3 grid_gap styles_certificates__72npE"><div class="bg_grey p_x-m p_t-s p_b-m sm-p_x-l sm-p_b-l flex flex_fdc"><img alt="Cloud Security Alliance logo" loading="lazy" width="240" height="240" decoding="async" data-nimg="1" class="m_b-s flex-item_asfs GreyTile_image__lXF8e" style="color:transparent" srcSet="https://mccdn.me/imgopt/width=256,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_csa.png 1x, https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_csa.png 2x" src="https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_csa.png"/><hr class="m_y-0"/><h3 class="h4">Cloud Security Alliance</h3><p class="small flex-item_grow">Manychat is listed as a Trusted Cloud Provider in the Cloud Security Alliance (CSA) STAR Registry.</p><a class="p_y-s p_x-l inline-block caps b_rd-xl pointer m_t-l width flex flex_jcc bg_black button " href="https://cloudsecurityalliance.org/star/registry/manychat-inc"><span class="flex flex_jcc text_center"><span data-text="Learn more">Learn more</span></span></a></div><div class="bg_grey p_x-m p_t-s p_b-m sm-p_x-l sm-p_b-l flex flex_fdc"><img alt="ISO/IEC 27001 logo" loading="lazy" width="240" height="240" decoding="async" data-nimg="1" class="m_b-s flex-item_asfs GreyTile_image__lXF8e" style="color:transparent" srcSet="https://mccdn.me/imgopt/width=256,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_iso.png 1x, https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_iso.png 2x" src="https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_iso.png"/><hr class="m_y-0"/><h3 class="h4">ISO/IEC 27001</h3><p class="small flex-item_grow">Our Information Security Management System (ISMS) has been certified against the ISO/IEC 27001:2013 standard. You can view Manychat&#x27;s ISO/IEC 27001:2013 certificate<!-- --> <a href="https://drive.google.com/file/d/1GId7M37SMrhwZDzceLT2dgRk3SUoxonv/view" class="underline_link">here</a>.</p><a class="p_y-s p_x-l inline-block caps b_rd-xl pointer m_t-l width flex flex_jcc bg_black button " href="https://manychat.com/blog/iso-27001-certification/"><span class="flex flex_jcc text_center"><span data-text="Learn more">Learn more</span></span></a></div><div class="bg_grey p_x-m p_t-s p_b-m sm-p_x-l sm-p_b-l flex flex_fdc"><img alt="SOC 2 Type II logo" loading="lazy" width="240" height="240" decoding="async" data-nimg="1" class="m_b-s flex-item_asfs GreyTile_image__lXF8e" style="color:transparent" srcSet="https://mccdn.me/imgopt/width=256,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_soc2.png 1x, https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_soc2.png 2x" src="https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_soc2.png"/><hr class="m_y-0"/><h3 class="h4">SOC 2 Type II</h3><p class="small flex-item_grow">Manychat is SOC 2 Type 2 compliant. If you are our customer or just considering incorporating Manychat into your organization, please contact our<!-- --> <a href="https://manychat.com/support" class="underline_link">Support</a> <!-- -->to get our SOC 2 report.</p><a class="p_y-s p_x-l inline-block caps b_rd-xl pointer m_t-l width flex flex_jcc bg_black button " href="https://manychat.com/blog/soc-2-compliance"><span class="flex flex_jcc text_center"><span data-text="Learn more">Learn more</span></span></a></div></div></div><div class="grid grid_3 grid_gap m_t-xl m_b-xxl md-hidden"><div class="bg_grey p_x-m p_t-s p_b-m sm-p_x-l sm-p_b-l flex flex_fdc"><img alt="Cloud Security Alliance logo" loading="lazy" width="240" height="240" decoding="async" data-nimg="1" class="m_b-s flex-item_asfs GreyTile_image__lXF8e" style="color:transparent" srcSet="https://mccdn.me/imgopt/width=256,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_csa.png 1x, https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_csa.png 2x" src="https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_csa.png"/><hr class="m_y-0"/><h3 class="h4">Cloud Security Alliance</h3><p class="small flex-item_grow">Manychat is listed as a Trusted Cloud Provider in the Cloud Security Alliance (CSA) STAR Registry.</p><a class="p_y-s p_x-l inline-block caps b_rd-xl pointer m_t-l width flex flex_jcc bg_black button " href="https://cloudsecurityalliance.org/star/registry/manychat-inc"><span class="flex flex_jcc text_center"><span data-text="Learn more">Learn more</span></span></a></div><div class="bg_grey p_x-m p_t-s p_b-m sm-p_x-l sm-p_b-l flex flex_fdc"><img alt="ISO/IEC 27001 logo" loading="lazy" width="240" height="240" decoding="async" data-nimg="1" class="m_b-s flex-item_asfs GreyTile_image__lXF8e" style="color:transparent" srcSet="https://mccdn.me/imgopt/width=256,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_iso.png 1x, https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_iso.png 2x" src="https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_iso.png"/><hr class="m_y-0"/><h3 class="h4">ISO/IEC 27001</h3><p class="small flex-item_grow">Our Information Security Management System (ISMS) has been certified against the ISO/IEC 27001:2013 standard. You can view Manychat&#x27;s ISO/IEC 27001:2013 certificate<!-- --> <a href="https://drive.google.com/file/d/1GId7M37SMrhwZDzceLT2dgRk3SUoxonv/view" class="underline_link">here</a>.</p><a class="p_y-s p_x-l inline-block caps b_rd-xl pointer m_t-l width flex flex_jcc bg_black button " href="https://manychat.com/blog/iso-27001-certification/"><span class="flex flex_jcc text_center"><span data-text="Learn more">Learn more</span></span></a></div><div class="bg_grey p_x-m p_t-s p_b-m sm-p_x-l sm-p_b-l flex flex_fdc"><img alt="SOC 2 Type II logo" loading="lazy" width="240" height="240" decoding="async" data-nimg="1" class="m_b-s flex-item_asfs GreyTile_image__lXF8e" style="color:transparent" srcSet="https://mccdn.me/imgopt/width=256,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_soc2.png 1x, https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_soc2.png 2x" src="https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/certificate_soc2.png"/><hr class="m_y-0"/><h3 class="h4">SOC 2 Type II</h3><p class="small flex-item_grow">Manychat is SOC 2 Type 2 compliant. If you are our customer or just considering incorporating Manychat into your organization, please contact our<!-- --> <a href="https://manychat.com/support" class="underline_link">Support</a> <!-- -->to get our SOC 2 report.</p><a class="p_y-s p_x-l inline-block caps b_rd-xl pointer m_t-l width flex flex_jcc bg_black button " href="https://manychat.com/blog/soc-2-compliance"><span class="flex flex_jcc text_center"><span data-text="Learn more">Learn more</span></span></a></div></div><hr/><div class="m_t-xxl text_center"><h3>Official Meta Partner</h3><p class="flex-item_8 m_x-auto">As an official Meta Business Partner, Manychat complies with Meta&#x27;s security policies and guidelines, including Meta Platform<!-- --> <a href="https://developers.facebook.com/terms?ref=fbp-hub#datasecurity" target="_blank" class="underline_link">data security requirements</a> <!-- -->and<!-- --> <a href="https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&amp;entry=0" target="_blank" class="underline_link">Data Use Policy</a>. As part of the Meta Business Partner requirements, we go through periodic Data Use Checkups and Meta compliance audits.</p><img alt="Meta partner badge" loading="lazy" width="675" height="226" decoding="async" data-nimg="1" class="m_x-auto m_t-l b_a" style="color:transparent;width:22rem" srcSet="https://mccdn.me/imgopt/width=750,quality=75,format=auto/martcdn/next-lp/contents/_common/meta.png 1x, https://mccdn.me/imgopt/width=1920,quality=75,format=auto/martcdn/next-lp/contents/_common/meta.png 2x" src="https://mccdn.me/imgopt/width=1920,quality=75,format=auto/martcdn/next-lp/contents/_common/meta.png"/></div></section><hr class="w w_l"/><section class="w w_l m_y-xxl"><h2 class="text_center">Data privacy</h2><p class="flex-item_8 m_x-auto subline text_center">We are committed to providing a high standard of privacy protection in compliance with international regulatory requirements.</p><div class="grid grid_3 grid_gap m_y-xl"><div class="bg_grey p_x-m p_t-s p_b-m sm-p_x-l sm-p_b-l flex flex_fdc"><img alt="General Data Protection Regulation (GDPR) logo" loading="lazy" width="200" height="200" decoding="async" data-nimg="1" class="m_b-s flex-item_asfs GreyTile_image__lXF8e" style="color:transparent" srcSet="https://mccdn.me/imgopt/width=256,quality=75,format=auto/martcdn/next-lp/contents/security/data-privacy_GDPR.svg 1x, https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/data-privacy_GDPR.svg 2x" src="https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/data-privacy_GDPR.svg"/><hr class="m_y-0"/><h3 class="h4">General Data Protection Regulation (GDPR)</h3><p class="small flex-item_grow">GDPR regulates the use of EU residents’ personal data.</p></div><div class="bg_grey p_x-m p_t-s p_b-m sm-p_x-l sm-p_b-l flex flex_fdc"><img alt="California Consumer Privacy Act (CCPA) logo" loading="lazy" width="200" height="200" decoding="async" data-nimg="1" class="m_b-s flex-item_asfs GreyTile_image__lXF8e" style="color:transparent" srcSet="https://mccdn.me/imgopt/width=256,quality=75,format=auto/martcdn/next-lp/contents/security/data-privacy_CCPA.svg 1x, https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/data-privacy_CCPA.svg 2x" src="https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/data-privacy_CCPA.svg"/><hr class="m_y-0"/><h3 class="h4">California Consumer Privacy Act (CCPA)</h3><p class="small flex-item_grow"><a href="https://oag.ca.gov/privacy/ccpa" class="underline_link" target="_blank">CCPA</a> <!-- -->secures privacy rights and sets consumer protection practices for California residents. Manychat is committed to working with you to fulfill any CCPA requirements.</p></div><div class="bg_grey p_x-m p_t-s p_b-m sm-p_x-l sm-p_b-l flex flex_fdc"><img alt="Privacy Policy logo" loading="lazy" width="200" height="200" decoding="async" data-nimg="1" class="m_b-s flex-item_asfs GreyTile_image__lXF8e" style="color:transparent" srcSet="https://mccdn.me/imgopt/width=256,quality=75,format=auto/martcdn/next-lp/contents/security/data-privacy_privacy-policy.svg 1x, https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/data-privacy_privacy-policy.svg 2x" src="https://mccdn.me/imgopt/width=640,quality=75,format=auto/martcdn/next-lp/contents/security/data-privacy_privacy-policy.svg"/><hr class="m_y-0"/><h3 class="h4">Privacy Policy</h3><p class="small flex-item_grow">Our<!-- --> <a href="https://manychat.com/legal/privacy" class="underline_link" target="_blank">Privacy Policy</a> <!-- -->and<!-- --> <a href="https://manychat.com/legal/dpa" class="underline_link" target="_blank">Data Processing Agreement (DPA)</a> <!-- -->are aligned with GDPR and other privacy-related regulations.</p></div></div></section><hr class="w w_l"/><section class="w w_l m_t-xxl m_b-xxl"><h2 class="text_center m_b-xl">Our security practices</h2><div class="swiper bg_grey"><div class="relative m_a-s" slot="container-start"><div class="flex flex_jcsb flex_aic sm-none bg_white caps p_x-s SwiperSwitches_button__jbsnB" role="button"><span>Data protection</span><span class="arrowhead down">open</span></div><div class="SwiperSwitches_switchers__v82l4 flex o_auto-x flex_fdc sm-flex_fdr sm-flex_jcc" slot="container-start"><div role="button" aria-pressed="false" class="SwiperSwitches_switcher__kaVHY caps p_a-s SwiperSwitches_active__l9JYC text_center nowrap sm-m_r-xs"><span data-text="Data protection">Data protection</span></div><div role="button" aria-pressed="false" class="SwiperSwitches_switcher__kaVHY caps p_a-s bg_white pointer text_center nowrap sm-m_r-xs"><span data-text="Security controls">Security controls</span></div><div role="button" aria-pressed="false" class="SwiperSwitches_switcher__kaVHY caps p_a-s bg_white pointer text_center nowrap "><span data-text="Disaster recovery">Disaster recovery</span></div></div></div><div class="swiper-wrapper"><div class="swiper-slide p_a-xs sm-p_a-l grid grid_gap grid_2"><div class="p_a-s"><div class="flex flex_aic"><img src="https://mccdn.me/martcdn/next-lp/contents/security/practice_in-transit.svg" alt="icon" class="styles_pictogram__sKsD0 m_r-s"/><h3 class="m_y-0">In transit</h3></div><hr class="m_y-m"/><p>All data transmitted between your browser and Manychat is done so using strong encryption protocols. We support the latest recommended secure cipher suites to encrypt all traffic in transit, including use of TLS 1.2 protocols, AES256 encryption, and SHA2 hash functions, whenever supported by the clients.</p></div><div class="p_a-s"><div class="flex flex_aic"><img src="https://mccdn.me/martcdn/next-lp/contents/security/practice_at-rest.svg" alt="icon" class="styles_pictogram__sKsD0 m_r-s"/><h3 class="m_y-0">At rest</h3></div><hr class="m_y-m"/><p>Customer data at rest in Manychat’s production network is encrypted using FIPS 140-2 compliant encryption standards, which applies to all types of data at rest within Manychat’s systems—relational databases, file drives, backups, etc. Access to the secrets management system is authorized only for a small number IT infrastructure engineers.</p></div></div><div class="swiper-slide p_a-xs sm-p_a-l grid grid_gap grid_2"><div class="p_a-s"><div class="flex flex_aic"><img src="https://mccdn.me/martcdn/next-lp/contents/security/practice_access.svg" alt="icon" class="styles_pictogram__sKsD0 m_r-s"/><h3 class="m_y-0">Access</h3></div><hr class="m_y-m"/><p>We manage access based on a &quot;Need to know&quot; and &quot;Least privilege&quot; principles. Our team members are only authorized to access data that they reasonably must handle in order to fulfill their current job responsibilities.</p></div><div class="p_a-s"><div class="flex flex_aic"><img src="https://mccdn.me/martcdn/next-lp/contents/security/practice_vulnerability.svg" alt="icon" class="styles_pictogram__sKsD0 m_r-s"/><h3 class="m_y-0">Vulnerability</h3></div><hr class="m_y-m"/><p>We perform automated and manual application and infrastructure security testing to identify and patch potential security vulnerabilities. We also engage independent service providers to perform external penetration tests to assess the potential system security threats on an annual basis, at minimum.</p></div></div><div class="swiper-slide p_a-xs sm-p_a-l grid grid_gap grid_2"><div class="p_a-s"><div class="flex flex_aic"><img src="https://mccdn.me/martcdn/next-lp/contents/security/practice_regular-backups.svg" alt="icon" class="styles_pictogram__sKsD0 m_r-s"/><h3 class="m_y-0">Regular backups</h3></div><hr class="m_y-m"/><p>User data is backed up continuously and encrypted. No matter what happens, your work will stay safe. There are also daily backups of the entire database that are stored separately from the main data center.</p></div><div class="p_a-s"><div class="flex flex_aic"><img src="https://mccdn.me/martcdn/next-lp/contents/security/practice_incident-response.svg" alt="icon" class="styles_pictogram__sKsD0 m_r-s"/><h3 class="m_y-0">Incident response</h3></div><hr class="m_y-m"/><p>We have incident handling policies and procedures to address service availability, integrity, security, privacy, and confidentiality issues. You can check our uptime and availability status at<!-- --> <a href="https://status.manychat.com/" class="underline_link" target="_blank">status.manychat.com</a>.</p></div></div></div><div class="flex flex_c tn-none m_b-l"><div role="button" class="pointer hover_trigger b_a b_rd-xl flex flex_c SwiperPrevNext_button__DmEXd m_r-xs "><div class="arrow left">←</div></div><div role="button" class="pointer hover_trigger b_a b_rd-xl flex flex_c SwiperPrevNext_button__DmEXd"><div class="arrow">→</div></div></div></div></section><section class="bg_grey p_y-xxl"><div class="width"><div class="w w_l flex flex flex_fdc flex_aic text_center m_b-xl"><h2 class="flex-item_11 trigger" data-first="false">Security FAQ</h2></div></div><div class="w w_m tn-m_t-xl grid grid_gap trigger"><div class="bg_white shadow_dynamic"><div class="flex flex_jcsb tn-p_y-l p_y-m tn-p_x-l p_x-m pointer"><h3 class="accent">Where do you store user data?</h3><div class="arrowhead flex-item_asc m_l-s "></div></div></div><div class="bg_white shadow_dynamic"><div class="flex flex_jcsb tn-p_y-l p_y-m tn-p_x-l p_x-m pointer"><h3 class="accent">Do you encrypt my data in transit and at rest?</h3><div class="arrowhead flex-item_asc m_l-s "></div></div></div><div class="bg_white shadow_dynamic"><div class="flex flex_jcsb tn-p_y-l p_y-m tn-p_x-l p_x-m pointer"><h3 class="accent">Do you have a Bug Bounty program?</h3><div class="arrowhead flex-item_asc m_l-s "></div></div></div></div></section><section class="p_b-xxl text_center bg_grey"><a href="/support/features" target="_blank" rel="" class="p_y-s p_x-l inline-block caps b_rd-xl button button_outlined"><span data-text="Have more questions?">Have more questions?</span></a></section><section class="p_y-xxl text_white text_center bg_black "><div class="w w_l flex flex_fdc flex_aic m_b-m tn-m_b-l text_center "><h2 class="h2 flex-item_10">Try Manychat for free</h2><div class="flex-item_8 m_t-s tn-m_t-m subline TrySection_rich-subline__IRHr0"><p>Transform more conversations into sales, leads, and conversions today</p></div></div><a class="p_y-s p_x-l inline-block caps b_rd-xl pointer button button_inverted button_accented " label="Get Started" href="https://app.manychat.com/signup"><span class="flex flex_jcc text_center"><span data-text="Get Started">Get Started</span></span></a></section></main><footer class="Footer_footer__SqwoT p_t-l tn-p_t-xl text_white bg_black"><div class="w w_m m_b-s tn-m_b-0"><div class="grid grid_5 grid_gap"><div class="relative flex Footer_logo___gJUM"><a class="width " href="/"><img src="https://mccdn.me/martech/next-lp//_next/static/media/logo-white.93c1c234.svg" class="block width" alt="Manychat logo" loading="lazy"/></a></div><div><div class="m_b-xs p_x-xs text_dark-grey caps">Manychat</div><ul class="m_y-xs Footer_links__JCb_o"><li><a class="p_y-xs p_x-xs Footer_footer-link__KC3kN " href="/about">About</a></li><li><a href="https://careers.manychat.com/" class="p_y-xs p_x-xs Footer_footer-link__KC3kN">Careers</a></li><li><a class="p_y-xs p_x-xs Footer_footer-link__KC3kN undefined" href="/security">Privacy &amp; 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