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cloud telephony Archives - Zoho Blog
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has-post-thumbnail hentry category-zoho-marketplace tag- tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/marketplace/level-up-your-contact-center-with-a-telephony-crm-integration.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/marketplace/titlebanners/acefone_vo1.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Level up your contact center with a telephony-CRM integration" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/marketplace/level-up-your-contact-center-with-a-telephony-crm-integration.html">Level up your contact center with a telephony-CRM integration</a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="24-11-07IST15:37:34+00:00">November 7, 2024</time><time class="updated" datetime="24-11-07IST15:43:32+00:00">November 7, 2024</time></span><span class="author-info"> by <a href="/blog/author/subhi">Subhiksha S</a></span></div><span class="read-info"><span class="read-time">4</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/marketplace" rel="category tag">Zoho Marketplace</a></span></span></footer></article><article id="post-7008" class="post-7008 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-marketplace tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/marketplace/whatsapp-and-zoho-for-streamlined-communication.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/marketplace/titlebanners/woztel.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Harness the power of WhatsApp and Zoho for streamlined communication " /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/marketplace/whatsapp-and-zoho-for-streamlined-communication.html">Harness the power of WhatsApp and Zoho for streamlined communication </a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="23-10-24IST17:56:39+00:00">October 24, 2023</time><time class="updated" datetime="24-02-21IST15:12:15+00:00">October 24, 2023</time></span><span class="author-info"> by <a href="/blog/author/subhi">Subhiksha S</a></span></div><span class="read-info"><span class="read-time">3</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/marketplace" rel="category tag">Zoho Marketplace</a></span></span></footer></article><article id="post-6481" class="post-6481 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-marketplace tag- tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/marketplace/protips-5-tips-to-cut-down-your-customer-service-costs.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/marketplace/titlebanners/protips-telecmi-3-2.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="ProTips: 5 tips to cut down your customer service costs" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/marketplace/protips-5-tips-to-cut-down-your-customer-service-costs.html">ProTips: 5 tips to cut down your customer service costs</a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="23-04-19IST14:18:42+00:00">April 19, 2023</time><time class="updated" datetime="24-02-21IST15:11:01+00:00">April 19, 2023</time></span><span class="author-info"> by <a href="/blog/author/subhi">Subhiksha S</a></span></div><span class="read-info"><span class="read-time">3</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/marketplace" rel="category tag">Zoho Marketplace</a></span></span></footer></article><article id="post-6374" class="post-6374 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-marketplace tag- tag- tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/marketplace/7-reasons-to-integrate-cloud-telephony-with-zoho-crm.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/marketplace/titlebanners/telecmi_guest_blog_1.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="7 reasons to integrate cloud telephony with Zoho CRM" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/marketplace/7-reasons-to-integrate-cloud-telephony-with-zoho-crm.html">7 reasons to integrate cloud telephony with Zoho CRM</a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="23-02-23IST17:41:48+00:00">February 23, 2023</time><time class="updated" datetime="24-02-21IST15:10:37+00:00">February 23, 2023</time></span><span class="author-info"> by <a href="/blog/author/reena-s">Reena Makwana</a></span></div><span class="read-info"><span class="read-time">4</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/marketplace" rel="category tag">Zoho Marketplace</a></span></span></footer></article><article id="post-6277" class="post-6277 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-marketplace tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/marketplace/3-lead-generation-strategies-for-every-business.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/marketplace/titlebanners/smith-2.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="3 lead generation strategies for every business" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/marketplace/3-lead-generation-strategies-for-every-business.html">3 lead generation strategies for every business</a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="23-01-17IST11:02:44+00:00">January 17, 2023</time><time class="updated" datetime="24-02-21IST15:10:09+00:00">January 17, 2023</time></span><span class="author-info"> by <a href="/blog/author/subhi">Subhiksha S</a></span></div><span class="read-info"><span class="read-time">4</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/marketplace" rel="category tag">Zoho Marketplace</a></span></span></footer></article><article id="post-3076" class="post-3076 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-marketplace tag- tag- tag- tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/marketplace/multi-channel-sales-engagement-the-why-and-how.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/marketplace/ringio_1-2022-10.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Multi-channel sales engagement: The why and how" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/marketplace/multi-channel-sales-engagement-the-why-and-how.html">Multi-channel sales engagement: The why and how</a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="22-10-06IST03:28:14+00:00">October 6, 2022</time><time class="updated" datetime="24-02-21IST15:09:01+00:00">October 6, 2022</time></span><span class="author-info"> by <a href="/blog/author/judith-f">judith.f</a></span></div><span class="read-info"><span class="read-time">3</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/marketplace" rel="category tag">Zoho Marketplace</a></span></span></footer></article><article id="post-3044" class="post-3044 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-marketplace tag- tag- tag- tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/marketplace/an-introduction-to-cpaas-and-why-its-a-must-have-for-sales.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/marketplace/cpaas-2022-04.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="An introduction to CPaas and why it's a must-have for sales" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/marketplace/an-introduction-to-cpaas-and-why-its-a-must-have-for-sales.html">An introduction to CPaas and why it's a must-have for sales</a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="22-04-19IST07:04:18+00:00">April 19, 2022</time><time class="updated" datetime="24-02-21IST15:06:36+00:00">April 19, 2022</time></span><span class="author-info"> by <a href="/blog/author/judith-f">judith.f</a></span></div><span class="read-info"><span class="read-time">2</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/marketplace" rel="category tag">Zoho Marketplace</a></span></span></footer></article><article id="post-3952" class="post-3952 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-desk tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/desk/voip-phone-system-zoho-desk.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/desk/blog-voice-desk3-2022-02.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Catapult your customer support interactions to new heights with Zoho Voice" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/desk/voip-phone-system-zoho-desk.html">Catapult your customer support interactions to new heights with Zoho Voice</a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="22-02-14IST10:42:15+00:00">February 14, 2022</time><time class="updated" datetime="22-02-24IST01:23:34+00:00">February 14, 2022</time></span><span class="author-info"> by <a href="/blog/author/akshra">Akshra Gj</a></span></div><span class="read-info"><span class="read-time">4</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/desk" rel="category tag">Zoho Desk</a></span></span></footer></article><article id="post-4720" class="post-4720 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-voice tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/voice/cloud-call-center-mobile-app.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/voice/blog-mobile-internal-2022-02.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="ZDialer dives into your mobile to keep your calls smart and handy" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/voice/cloud-call-center-mobile-app.html">ZDialer dives into your mobile to keep your calls smart and handy</a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="22-02-07IST04:23:19+00:00">February 7, 2022</time><time class="updated" datetime="22-12-03IST21:46:46+00:00">February 7, 2022</time></span><span class="author-info"> by <a href="/blog/author/akshra">Akshra Gj</a></span></div><span class="read-info"><span class="read-time">3</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/voice" rel="category tag">Zoho Voice</a></span></span></footer></article><article id="post-4719" class="post-4719 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-voice tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/voice/zoho-voice-cloud-phone-inside-zoho-crm-desk.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/voice/blog-integration-internal-1-2021-12.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Zoho Voice places a phone system inside Zoho CRM and Desk" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/voice/zoho-voice-cloud-phone-inside-zoho-crm-desk.html">Zoho Voice places a phone system inside Zoho CRM and Desk</a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="21-12-20IST05:05:18+00:00">December 20, 2021</time><time class="updated" datetime="24-09-11IST16:38:10+00:00">December 20, 2021</time></span><span class="author-info"> by <a href="/blog/author/akshra">Akshra Gj</a></span></div><span class="read-info"><span class="read-time">3</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/voice" rel="category tag">Zoho Voice</a></span></span></footer></article><article id="post-3017" class="post-3017 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-marketplace tag- tag- tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/marketplace/4-ways-your-telephony-and-crm-systems-can-work-together-to-benefit-your-business.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/marketplace/servertelv01-2021-12.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="4 ways your telephony and CRM systems can work together to benefit your business" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/marketplace/4-ways-your-telephony-and-crm-systems-can-work-together-to-benefit-your-business.html">4 ways your telephony and CRM systems can work together to benefit your business</a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="21-12-08IST22:29:17+00:00">December 8, 2021</time><time class="updated" datetime="24-02-21IST15:05:46+00:00">December 8, 2021</time></span><span class="author-info"> by <a href="/blog/author/judith-f">judith.f</a></span></div><span class="read-info"><span class="read-time">4</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/marketplace" rel="category tag">Zoho Marketplace</a></span></span></footer></article><article id="post-4718" class="post-4718 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-voice tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/voice/introducing-zdialer-a-browser-extension-for-a-better-calling-experience.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/voice/browser-extension-2021-10.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Introducing ZDialer鈥攁 browser extension for a better calling experience" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/voice/introducing-zdialer-a-browser-extension-for-a-better-calling-experience.html">Introducing ZDialer鈥攁 browser extension for a better calling experience</a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="21-10-29IST07:09:16+00:00">October 29, 2021</time><time class="updated" datetime="22-12-03IST21:46:42+00:00">October 29, 2021</time></span><span class="author-info"> by <a href="/blog/author/jenson-j-joseph">Jenson J Joseph</a></span></div><span class="read-info"><span class="read-time">2</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/voice" rel="category tag">Zoho Voice</a></span></span></footer></article><article id="post-3003" class="post-3003 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-marketplace tag- tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/marketplace/best-practices-4-ways-to-effectively-operate-a-home-based-sales-call-center.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/marketplace/acefone-2021-09.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Best practices: 4 ways to effectively operate a home-based sales call center" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/marketplace/best-practices-4-ways-to-effectively-operate-a-home-based-sales-call-center.html">Best practices: 4 ways to effectively operate a home-based sales call center</a></h2><div class="entry-info"><div class="posted-info"><span class="posted-on">Posted on <time class="entry-date published" datetime="21-09-13IST05:40:53+00:00">September 13, 2021</time><time class="updated" datetime="24-02-21IST15:05:16+00:00">September 13, 2021</time></span><span class="author-info"> by <a href="/blog/author/judith-f">judith.f</a></span></div><span class="read-info"><span class="read-time">3</span> Mins Read</span></div></header><footer class="entry-footer clearfix"><span class="cat-tags-links"><span class="cat-links"><span class="cat-icon"><i class="fa fa-folder-open"></i></span><span class="screen-reader-text">Categories</span><a href="/blog/marketplace" rel="category tag">Zoho Marketplace</a></span></span></footer></article><article id="post-4717" class="post-4717 post type-post status-publish format-standard has-post-thumbnail hentry category-zoho-voice tag- tag- tag- tag- tag- tag- tag-"><a class="entry-thumbnail" href="/blog/voice/product-updates-from-zoho-voice-whats-new-in-august.html" aria-hidden="true"><img width="" height="" src="https://blog.zohowebstatic.com/sites/zblogs/images/voice/product-updates-aug-2021-08.jpg" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Product updates from Zoho Voice: What's new in August" /></a><header class="entry-header"><h2 class="blog-title entry-title"><a href="/blog/voice/product-updates-from-zoho-voice-whats-new-in-august.html">Product updates from Zoho Voice: What's new in 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