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For a Safer Visit | Vanderbilt Health Nashville, TN
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d="M35.85,47c-6.43,0-14.79-4.67-22.94-12.82C8.09,29.35,0,20,0,11.16A11.23,11.23,0,0,1,8.33.07l.12,0C11-.32,12.28,1.53,13,2.52l.14.2,5.11,7.83A4.59,4.59,0,0,1,17,16.8l-.2.17c-1,.82-2,1.59-2,2.86-.09,1.79,1.54,4.37,4.84,7.67s5.81,4.88,7.6,4.8c1.24-.06,2-1,2.81-2l.27-.33a4.57,4.57,0,0,1,6.18-1.18l7.82,5.11h0c1.14.79,3,2.67,2.67,4.73a.9.9,0,0,1,0,.16A11.89,11.89,0,0,1,35.85,47ZM8.79,2A9.23,9.23,0,0,0,2,11.14c0,5.92,4.49,13.79,12.32,21.61S29.94,45,35.83,45A9.87,9.87,0,0,0,45,38.27c.08-.93-1-2.15-1.82-2.71l-7.8-5.09a2.59,2.59,0,0,0-3.51.71l-.31.38c-.89,1.11-2.12,2.63-4.26,2.74-2.41.13-5.32-1.58-9.12-5.38s-5.54-6.74-5.42-9.19c.11-2.16,1.64-3.4,2.75-4.31l.26-.21a2.62,2.62,0,0,0,.77-3.58l-5.22-8C10.57,2.57,10,1.87,8.79,2Z"></path><path class="accentStyle" style="color:#0e5981;fill:#0e5981" d="M26.52,21.47a1,1,0,0,1-.7-.29,1,1,0,0,1,0-1.41L42.12,3.46H29.52a1,1,0,0,1,0-2h15a1,1,0,0,1,.38.07,1,1,0,0,1,.33.22,1.26,1.26,0,0,1,.21.32,1,1,0,0,1,.08.38h0v15a1,1,0,0,1-2,0V4.87L27.23,21.18A1,1,0,0,1,26.52,21.47Z"></path></g></svg></span></span>(615) 322-5000</span></button></a></div></div></div></div></div></div></div></div><div></div><div id="main-content" class="content-container data-swiftype-index='true'"><div class="module__H7ONPQ5UU3CgtlexGWHjY"><div class="module__1oeK6VyVM2jicnLiHKG3JC"><div class=" undefined module__2SJHmMQqaR6VY-Sm7Uu9uv module__3zgrHBURaL9r2VeL9vR1Dl module__1wqsrDVN5nNQ-KnqwLLrIM module__262vsoVPSvtsnw3BQK8byq data-tracker-header-title "><div class=" module__2eVr5pePkc5pvb6jwcDZaG "><div class=" module__262vsoVPSvtsnw3BQK8byq module__10nCr78JZ6-XsBp5hoiX84 "><div class=" module__3AjemP9kMQBVRUUtCBiF9R "><div tabindex="0" class=" module__1YcUAMOB61z9nkgXj-jgAS "><h1>For a Safer Visit</h1></div></div></div></div></div></div><div class=" module__2Tzb2TUFiV6oNnP9RfG9hx module__Bvg0y869sMWg706t5K-dR "><div class="module__3Nvk6OSylQt2ACry08D7rW"><div class=" quickLinksMenu module__35BzWhRlTMufakBuPSN35k module__5MxJ9-rM6Zlvox6jgyeP module__2SJHmMQqaR6VY-Sm7Uu9uv "><div class="module__C8NuDUmcocD00euCpGtjY module__lqc-kVLTkgjoJnR9jOL0g"><input aria-hidden="true" id="quickLinksMenuCheckbox" type="checkbox" class=" module__2Q2bi3-OTZUhHkAMUPMqya " name="quickLinksMenuCheckbox"/><label class=" module__1GN9TF8AhKRy8xQRX1Bdb2 module__oFjZm2jHKzdSfLgxKDAYj " aria-label="Quick links menu (touch, click or tab to navigate the menu links)" tabindex="0" for="quickLinksMenuCheckbox">Quick Links</label><ul class="module__2tqwBWq-dCzXTBOiR_sQVs module__Cnbf8pD1aptyoGXt_Ph-O"><div><li><a href="#patient-advocates-7b04" rel="">Choose a Patient Advocate</a></li><li><a href="#medication-safety--87c5" rel="">Medication Safety</a></li><li><a href="#infection-prevention-6f46" rel="">Infection Prevention</a></li><li><a href="#preventing-falls--b326" rel="">Preventing Falls</a></li><li><a href="#your-surgery-fc74" rel="">Preparing for Your Surgery</a></li><li class="module__3yvY4qT0SanDUWZxU2mDA module__9OGxfx9E_XnbNDelS4z2B"><input aria-hidden="true" id="more-dropdown-5" type="checkbox" name="more-dropdown-5"/><label aria-label="More menu (touch, click or tab to navigate the menu links)" tabindex="0" for="more-dropdown-5" class="data-tracker-more-dropdown-button"><span>More</span></label><div class="dropDownContainerOuter"><ul class="module__3yvY4qT0SanDUWZxU2mDA module__9OGxfx9E_XnbNDelS4z2B"><div><li><a href="#tips-for-a-hospital-stay-c695" rel="">Hospital Stay</a></li><li><a href="#tips-for-a-clinic-visit-a96d" rel="">Clinic Visit</a></li></div></ul></div></li></div></ul></div></div></div></div><div class="module__2Tzb2TUFiV6oNnP9RfG9hx "><div class="module__3Nvk6OSylQt2ACry08D7rW"><div class=" module__2SJHmMQqaR6VY-Sm7Uu9uv data-tracker-overview-call-to-action-paragraph "><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__td9GEbixsgI6qlUXre5BX module__2DfngmQjC5SDYFlH2kUtdg "><div class="module__1YDAAxNWuJqyBADi8Er0AL"><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" textLinkDark module__1dKgtw41trakGQoB5L2D1Z module__1zFwnlHb4SqcQ9jXVxEBHq module__FGLRrU001rVhF6Xvp6mNJ data-tracker-text-body "><p><span><span><span><span><span><span><span>At Vanderbilt, patient and family-centered care is central to our mission. We value your active role with your healthcare team. Being in a hospital or a clinic can be stressful and confusing. </span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span>You can partner with us for a safer visit by taking time to understand a few good safety practices, asking questions and keeping us informed of your health conditions. </span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span>During your hospital stay, if you feel that anything is "just not right" or there is a medical emergency, call 1-1111 for the Rapid Response Team. Tell your nurse that you called for a Rapid Response Team.</span></span></span></span></span></span></span></p></div><div class=" module__2BoVyp_7rB-jNVrdnE_Pnl "><div class="module__1Ohf1w_9jI6s0Kw415DVsV"></div></div></div></div></div></div></div></div></div><div class="module__2Tzb2TUFiV6oNnP9RfG9hx "><div class="module__3Nvk6OSylQt2ACry08D7rW"><div class=" module__2SJHmMQqaR6VY-Sm7Uu9uv data-tracker-text-paragraph " id="patient-advocates-7b04"><div class=" module__30eZB4tm_lrMYD_kcjh3u1 "><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" heading module__1UdBbVj75JxdfradgjBR1i module__3S7-JRd-68G4nVH6fwDx25 module__1hgP6qMlNLVYFm6Vgsmlzn module__2iIyBNNTrjHRAKCrsIAb8V "><h2>Patient Advocates</h2></div><div class=" textLinkDark undefined module__1zFwnlHb4SqcQ9jXVxEBHq module__FGLRrU001rVhF6Xvp6mNJ data-tracker-text-body "><p>You should have a reliable friend or family member with you to advocate for you. Your advocate will be a second set of eyes and ears to help you get the best care. Your advocate is a trusted and important member of your healthcare team.</p><p>Your advocate should:</p><ul> <li>Accompany you to appointments.</li> <li>Suggest questions to ask your provider.</li> <li>Help prevent oversights and mistakes.</li> <li>Help you remember medical instructions and clarify treatment options.</li> <li>Make phone calls, check on tests and solve problems while you are in the hospital.</li> <li>Assure your wishes are carried out.<br /> </li></ul></div></div></div></div></div></div></div><div class="module__2Tzb2TUFiV6oNnP9RfG9hx "><div class="module__3Nvk6OSylQt2ACry08D7rW"><div class=" module__2SJHmMQqaR6VY-Sm7Uu9uv data-tracker-text-paragraph " id="medication-safety--87c5"><div class=" module__30eZB4tm_lrMYD_kcjh3u1 "><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" heading module__1UdBbVj75JxdfradgjBR1i module__3S7-JRd-68G4nVH6fwDx25 module__1hgP6qMlNLVYFm6Vgsmlzn module__2iIyBNNTrjHRAKCrsIAb8V "><h2>Medication Safety </h2></div><div class=" textLinkDark undefined module__1zFwnlHb4SqcQ9jXVxEBHq module__FGLRrU001rVhF6Xvp6mNJ data-tracker-text-body "><p>Medication safety is a top priority. Please bring a list of your current medications with you to the hospital. For a visit to an outpatient clinic, you can also bring your medications with you in a bag. Include any over-the-counter medications or supplements you may be taking.</p><ul> <li>Ask a doctor, nurse or pharmacist about anything you don't understand about your medicines.</li> <li>Discuss any allergies or reactions to drugs with your doctor, nurse or pharmacist.</li> <li>Check each new prescription before you leave the pharmacy to make sure it is right. </li> <li>Read labels carefully when taking your medicines.</li> <li>Speak up if you think something isn’t right.</li> <li>At home, store your medication in a secure area and dispose of unused medication.<br /> </li></ul></div></div></div></div></div></div></div><div class="module__2Tzb2TUFiV6oNnP9RfG9hx "><div class="module__3Nvk6OSylQt2ACry08D7rW"><div class=" module__2SJHmMQqaR6VY-Sm7Uu9uv data-tracker-text-paragraph " id="infection-prevention-6f46"><div class=" module__30eZB4tm_lrMYD_kcjh3u1 "><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" heading module__1UdBbVj75JxdfradgjBR1i module__3S7-JRd-68G4nVH6fwDx25 module__1hgP6qMlNLVYFm6Vgsmlzn module__2iIyBNNTrjHRAKCrsIAb8V "><h2>Infection Prevention</h2></div><div class=" textLinkDark undefined module__1zFwnlHb4SqcQ9jXVxEBHq module__FGLRrU001rVhF6Xvp6mNJ data-tracker-text-body "><p>Our healthcare team is trained in infection control, but you also play an important role in preventing infections:<br /><br />Wash your hands frequently with soap and water or an alcohol-based hand sanitizer.</p><ul> <li>Remind your healthcare providers and visitors wash their hands.</li> <li>Ask visitors to avoid touching things around your bed area.</li> <li>Don’t let anyone who is sick visit you in the hospital.</li> <li>Don’t touch IVs, tubes and wounds.</li> <li>Remind your healthcare team to “scrub the hub” of your IV with an alcohol wipe.</li> <li>Help prevent pneumonia from settling in your lungs. As soon as your doctor allows, ask for assistance to get up and start moving around.<br /> </li></ul></div></div></div></div></div></div></div><div class="module__2Tzb2TUFiV6oNnP9RfG9hx "><div class="module__3Nvk6OSylQt2ACry08D7rW"><div class=" module__2SJHmMQqaR6VY-Sm7Uu9uv data-tracker-text-paragraph " id="preventing-falls--b326"><div class=" module__30eZB4tm_lrMYD_kcjh3u1 "><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" heading module__1UdBbVj75JxdfradgjBR1i module__3S7-JRd-68G4nVH6fwDx25 module__1hgP6qMlNLVYFm6Vgsmlzn module__2iIyBNNTrjHRAKCrsIAb8V "><h2>Preventing Falls </h2></div><div class=" textLinkDark undefined module__1zFwnlHb4SqcQ9jXVxEBHq module__FGLRrU001rVhF6Xvp6mNJ data-tracker-text-body "><p>Your medical condition, medication you’re taking, your age and/or injury can make you more prone to falls than you usually are. Strategies to help keep you safe:</p><ul> <li>Always ask for help before getting out of a bed or chair, especially if you feel weak. Call, don’t fall.</li> <li>Be aware of medical devices or equipment which can trip you and ask your nurse to move any equipment that may be in the way.</li> <li>Wear the non-skid yellow slippers provided, or ask your nurse or caregiver for a pair.</li> <li>Use assistive devices such as walkers or canes. <br /> </li></ul></div></div></div></div></div></div></div><div class="module__2Tzb2TUFiV6oNnP9RfG9hx "><div class="module__3Nvk6OSylQt2ACry08D7rW"><div class=" module__2SJHmMQqaR6VY-Sm7Uu9uv data-tracker-text-paragraph " id="your-surgery-fc74"><div class=" module__30eZB4tm_lrMYD_kcjh3u1 "><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" heading module__1UdBbVj75JxdfradgjBR1i module__3S7-JRd-68G4nVH6fwDx25 module__1hgP6qMlNLVYFm6Vgsmlzn module__2iIyBNNTrjHRAKCrsIAb8V "><h2>Your Surgery</h2></div><div class=" textLinkDark undefined module__1zFwnlHb4SqcQ9jXVxEBHq module__FGLRrU001rVhF6Xvp6mNJ data-tracker-text-body "><p>If you are preparing for an inpatient or outpatient surgical procedure, understand the precautions you need to take before surgery and any follow-up care you will need.</p><p>Before surgery:</p><ul> <li>Review all of your patient education material suggested by your doctor or nurse.</li> <li>Have your doctor review the procedure in words you can understand.</li> <li>Understand the risks of surgery.</li> <li>Ask how long you will be in the hospital and make plans for getting to and from the hospital.</li> <li>Learn how your pain will be managed during and after your procedure.</li> <li>Understand what you need to do the night before and the morning of surgery, including instructions about eating, drinking and bathing.</li> <li>Ask about recovery at home, physical therapy, home care and/or rehabilitation.</li> <li>Prepare a space in your home for you to recover comfortably and safely.</li></ul><p>During surgery:</p><p>For your safety, your healthcare team will ask you your name, date of birth and type and location/site of surgery. The team will ask you these questions several times before your surgery, as a safety precaution.</p><p>After surgery: </p><ul> <li>If your doctor orders medicine, make arrangements to pick it up at the pharmacy.</li> <li>Understand the follow-up you will need after surgery.</li> <li>Write down the date and address of any follow-up appointments.</li> <li>Schedule an appointment to see your primary care doctor after you go home.</li> <li>Ask your nurse to help you sign up for My Health at Vanderbilt to keep track of your appointments.</li></ul></div></div></div></div></div></div></div><div class="module__2Tzb2TUFiV6oNnP9RfG9hx "><div class="module__3Nvk6OSylQt2ACry08D7rW"><div class=" module__2SJHmMQqaR6VY-Sm7Uu9uv data-tracker-text-paragraph " id="tips-for-a-hospital-stay-c695"><div class=" module__30eZB4tm_lrMYD_kcjh3u1 "><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" heading module__1UdBbVj75JxdfradgjBR1i module__3S7-JRd-68G4nVH6fwDx25 module__1hgP6qMlNLVYFm6Vgsmlzn module__2iIyBNNTrjHRAKCrsIAb8V "><h2>Tips for a Hospital Stay</h2></div><div class=" textLinkDark undefined module__1zFwnlHb4SqcQ9jXVxEBHq module__FGLRrU001rVhF6Xvp6mNJ data-tracker-text-body "><p>For a planned hospital stay, learn as much as you can about your illness, procedure or test. </p><p>Prepare for your visit by:</p><ul> <li>Verifying with your doctor's office where you will be admitted and the time you should arrive.</li> <li>Learning where to park and how much time it will take to get from your parked car to your appointment.</li> <li>Make a list of all your current medications, including over-the-counter products and dietary or herbal supplements. </li></ul><p>What to bring to the hospital:</p><ul> <li>A list of current medications, including over-the-counter products and dietary or herbal supplements. </li> <li>A trusted friend or family member to act as your advocate.</li> <li>A list of any questions you have to ask your provider or caregiver.</li> <li>Personal items, such as toiletries.</li></ul><p>During your hospital stay:</p><ul> <li>Ask questions and listen to the instructions of your healthcare team.</li> <li>Let us know any allergies you may have.</li> <li>Ask everyone who comes in your room to wash their hands.</li> <li>Remind every person to identify themselves when they enter your room.</li> <li>Ask questions about medications before they are given to you.</li> <li>Make sure your nurse or caregiver checks your armband before giving you medicine.</li> <li>Report anything unusual to your doctor.</li></ul><p>Before you leave:</p><ul> <li>Make sure you understand your discharge instructions. </li> <li>Explain your discharge instructions to your advocate.</li> <li>Make sure you understand any written information.</li> <li>Get the name and number of someone you can call if you have any questions.</li> <li>Make sure you do not leave behind any personal items, including phone chargers.</li></ul></div></div></div></div></div></div></div><div class="module__2Tzb2TUFiV6oNnP9RfG9hx "><div class="module__3Nvk6OSylQt2ACry08D7rW"><div class=" module__2SJHmMQqaR6VY-Sm7Uu9uv data-tracker-text-paragraph " id="tips-for-a-clinic-visit-a96d"><div class=" module__30eZB4tm_lrMYD_kcjh3u1 "><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" heading module__1UdBbVj75JxdfradgjBR1i module__3S7-JRd-68G4nVH6fwDx25 module__1hgP6qMlNLVYFm6Vgsmlzn module__2iIyBNNTrjHRAKCrsIAb8V "><h2>Tips for a Clinic Visit</h2></div><div class=" textLinkDark undefined module__1zFwnlHb4SqcQ9jXVxEBHq module__FGLRrU001rVhF6Xvp6mNJ data-tracker-text-body "><p>You can prepare for a visit to your health care provider’s office by following a few simple tips.</p><p>Before your appointment:</p><ul> <li>Confirm the date and time of your appointment with your provider's office.</li> <li>Make a list of all the medicines you take, including over-the-counter products and herbal supplements.</li> <li>Make a list of symptoms, concerns or questions to ask your provider.</li> <li>Review parking information if this is your first visit.</li></ul><p>Bring with you:</p><ul> <li>A list of all the medicines you take, including over-the-counter products and herbal supplements, or bring the medicines in a bag with you to your appointment.</li> <li>A list of concerns or questions you wish to ask your provider.</li> <li>A trusted friend or family member to be your advocate. </li></ul><p>At your appointment:</p><ul> <li>Provide accurate information about your health history and symptoms.</li> <li>Know how to describe any pain you are having on a 1-10 scale. </li> <li>Let us know if you have any allergies or sensitivities to products.</li> <li>Ask questions.</li> <li>Make notes of the answers to your questions.</li></ul><p>Before you leave:</p><ul> <li>Gather instructions for your follow-up appointment, lab test or procedure.</li> <li>Ask questions about anything you do not understand.</li> <li>If you need a prescription filled, ask directions to the pharmacy.</li> <li>If you haven't done so, activate your account at <a href="https://myhealthatvanderbilt.com/Authentication/Login?">My Health at Vanderbilt</a>.<br /> </li></ul></div></div></div></div></div></div></div><div class="module__2Tzb2TUFiV6oNnP9RfG9hx "><div class="module__3Nvk6OSylQt2ACry08D7rW"><div class=" module__2SJHmMQqaR6VY-Sm7Uu9uv data-tracker-basic-page-section-paragraph "><div class=" undefined module__1AkSUDqFiVdFCy4rASkId5 module__2m03TExEItmlnqObH3z55W "><div tabindex="0" class=" module__2SJHmMQqaR6VY-Sm7Uu9uv module__3k5gEfe55VoSsnOiRgkqBN module__2imphF5jDW15GXw1VUJ7dj "><div><div class=" heading module__1UdBbVj75JxdfradgjBR1i module__3S7-JRd-68G4nVH6fwDx25 module__1hgP6qMlNLVYFm6Vgsmlzn module__2iIyBNNTrjHRAKCrsIAb8V "><h2>More Information</h2></div><div class=" module__2BoVyp_7rB-jNVrdnE_Pnl "><ul 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you are preparing for an inpatient or outpatient surgical procedure, understand the precautions you need to take before surgery and any follow-up care you will need.\u003c/p\u003e\u003cp\u003eBefore surgery:\u003c/p\u003e\u003cul\u003e\t\u003cli\u003eReview all of your patient education material suggested by your doctor or nurse.\u003c/li\u003e\t\u003cli\u003eHave your doctor review the procedure in words you can understand.\u003c/li\u003e\t\u003cli\u003eUnderstand the risks of surgery.\u003c/li\u003e\t\u003cli\u003eAsk how long you will be in the hospital and make plans for getting to and from the hospital.\u003c/li\u003e\t\u003cli\u003eLearn how your pain will be managed during and after your procedure.\u003c/li\u003e\t\u003cli\u003eUnderstand what you need to do the night before\u0026nbsp;and the morning of\u0026nbsp;surgery, including instructions about eating, drinking and bathing.\u003c/li\u003e\t\u003cli\u003eAsk about recovery at home, physical therapy, home care and/or 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