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</div> </div> </div> </header> </div> <main> <div class="iw_placeholder" id="iw_placeholder1538573129650"> <div class="iw_component" id="iw_comp1548111019161"> <style>#iw_comp1548111019161{}</style><style>#iw_comp1548111019161{}</style><p tabindex="-1" id="skip-to-content" class="visually-hidden">Header Skipped.</p><div class="image-banner image-banner--with-image component"> <div class="container"> <div class="image-banner__image"> <picture> <source sizes="100vw" media="(max-width:767px)" srcset="/assets/Spaulding/images/patient-support/patient-support-mobile-banner.jpg"></source> <source sizes="100vw" media="(max-width: 1224px)" srcset="/assets/Spaulding/images/patient-support/patient-support-tablet-banner.jpg"></source> <source sizes="100vw" media="(min-width:1225px)" srcset="/assets/Spaulding/images/patient-support/patient-support-desktop-banner.jpg"></source> <img alt="" src="/assets/Spaulding/images/patient-support/patient-support-desktop-banner.jpg"></picture> </div> <div class="image-banner__content image-banner__content--theme-light-blue"> <div class="image-banner__lead-in"></div> <h1 class="image-banner__title">Patient Support Services</h1> <div class="image-banner__subtitle">Unsurpassed rehabilitation care is only the beginning. Here at Spaulding, your journey to wellness is supported at every stage. Our treatment, care and support is comprehensive. Our complete commitment to you is what makes us different.</div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1548111019162"> <style>#iw_comp1548111019162{}</style><style>#iw_comp1548111019162{}</style><div class="rich-text component js-accordion"> <div class="container"><p>When it comes to your rehabilitation, you deserve every option and advancement available. You deserve a seamless path to wellness. That’s why our patient support services focus on your needs, remove obstacles to care and enable you to focus on what’s most important – you.</p></div> </div> </div> <div class="iw_component" id="iw_comp1548111019697"> <style>#iw_comp1548111019697{}</style><style>#iw_comp1548111019697{}</style><div class="loc component js-accordion"> <div class="container"> <h2 class="loc__title page-title">Levels of Care</h2> <div class="loc__description"> <p><p>We are with you every step of the way throughout Spaulding Rehabilitation – from acute care following a traumatic injury to long-term, ongoing care for a chronic condition to recovery after surgery. No matter your rehabilitation need, we have clinicians, therapists and rehabilitation specialists offering the best care available, when and where you need it across greater New England.</p></p> </div> <ul class="loc-tag__list"> <li class="loc-tag__item loc-tag__item--hospital-rehab"> <div class="loc-tag__content"> <span class="js-ga-loc-title">Hospital Rehab</span> <div class="tooltip-parent js-tooltip-parent"> <button aria-label="more information" aria-haspopup="true" aria-expanded="false" class="loc-tag__btn js-tooltip-btn js-ga-loc-btn" type="button"><span class="visually-hidden">Hospital Rehab</span> <svg class="loc-tag__icon"> <use xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="/assets/Spaulding/images/sprites/vector.spritesheet.svg#icon-info"></use> </svg> </button><span aria-expanded="false" aria-hidden="true" tabindex="-1" class="tooltip js-tooltip"> <p><p>For inpatient intensive, interdisciplinary rehabilitation following illness, medical treatment or accident.</p> <p><a class="none" style="font-size: 1.25rem; background-color: #ffffff; font-family: 'Graphik Web', Helvetica, sans-serif;" href="/locations?locationType=hospital-rehab">Locations Near Me</a></p></p> </span> </div> </div> </li> <li class="loc-tag__item loc-tag__item--long-term-acute"> <div class="loc-tag__content"> <span class="js-ga-loc-title">Long-Term Acute</span> <div class="tooltip-parent js-tooltip-parent"> <button aria-label="more information" aria-haspopup="true" aria-expanded="false" class="loc-tag__btn js-tooltip-btn js-ga-loc-btn" type="button"><span class="visually-hidden">Long-Term Acute</span> <svg class="loc-tag__icon"> <use xlink:href="/assets/Spaulding/images/sprites/vector.spritesheet.svg#icon-info"></use> </svg> </button><span aria-expanded="false" aria-hidden="true" tabindex="-1" class="tooltip js-tooltip"> <p><p>For complex medical conditions as well as rehabilitation services. Physicians, nurses, and other clinicians work together to provide specific medical treatments needed by each patient. </p> <p><a class="none" style="font-size: 1.25rem; background-color: #ffffff; font-family: 'Graphik Web', Helvetica, sans-serif;" href="/locations?locationType=long-term-acute">Locations Near Me</a></p></p> </span> </div> </div> </li> <li class="loc-tag__item loc-tag__item--outpatient"> <div class="loc-tag__content"> <span class="js-ga-loc-title">Outpatient</span> <div class="tooltip-parent js-tooltip-parent"> <button aria-label="more information" aria-haspopup="true" aria-expanded="false" class="loc-tag__btn js-tooltip-btn js-ga-loc-btn" type="button"><span class="visually-hidden">Outpatient</span> <svg class="loc-tag__icon"> <use xlink:href="/assets/Spaulding/images/sprites/vector.spritesheet.svg#icon-info"></use> </svg> </button><span aria-expanded="false" aria-hidden="true" tabindex="-1" class="tooltip js-tooltip"> <p><p>For advanced rehabilitation closer to home when inpatient is not required.</p> <p><a class="none" style="font-size: 1.25rem; background-color: #ffffff; font-family: 'Graphik Web', Helvetica, sans-serif;" href="/locations?locationType=outpatient">Locations Near Me</a></p></p> </span> </div> </div> </li> <li class="loc-tag__item loc-tag__item--skilled-nursing"> <div class="loc-tag__content"> <span class="js-ga-loc-title">Skilled Nursing</span> <div class="tooltip-parent js-tooltip-parent"> <button aria-label="more information" aria-haspopup="true" aria-expanded="false" class="loc-tag__btn js-tooltip-btn js-ga-loc-btn" type="button"><span class="visually-hidden">Skilled Nursing</span> <svg class="loc-tag__icon"> <use xlink:href="/assets/Spaulding/images/sprites/vector.spritesheet.svg#icon-info"></use> </svg> </button><span aria-expanded="false" aria-hidden="true" tabindex="-1" class="tooltip js-tooltip"> <p><p>For long-term skilled nursing services as well as those who need short-term rehabilitation care.</p> <p><a class="none" style="font-size: 1.25rem; background-color: #ffffff; font-family: 'Graphik Web', Helvetica, sans-serif;" href="/locations?locationType=skilled-nursing">Locations Near Me</a></p></p> </span> </div> </div> </li> <li class="loc-tag__item loc-tag__item--wellness"> <div class="loc-tag__content"> <span class="js-ga-loc-title">Wellness</span> <div class="tooltip-parent js-tooltip-parent"> <button aria-label="more information" aria-haspopup="true" aria-expanded="false" class="loc-tag__btn js-tooltip-btn js-ga-loc-btn" type="button"><span class="visually-hidden">Wellness</span> <svg class="loc-tag__icon"> <use xlink:href="/assets/Spaulding/images/sprites/vector.spritesheet.svg#icon-info"></use> </svg> </button><span aria-expanded="false" aria-hidden="true" tabindex="-1" class="tooltip js-tooltip"> <p><p>For therapies that enhance your rehabilitation like yoga, acupuncture, and our Adaptive Sports Program.</p> <p><a class="none" style="font-size: 1.25rem; background-color: #ffffff; font-family: 'Graphik Web', Helvetica, sans-serif;" href="/locations?locationType=wellness">Locations Near Me</a></p></p> </span> </div> </div> </li> </ul> <div class="loc-explore"> <img alt="" src="/assets/Spaulding/images/small-LOC.svg" class="loc-explore__image"><span><a class="cta" href="/patient-support/levels-care" target="">Explore More Levels of Care</a></span> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1548111019716"> <style>#iw_comp1548111019716{}</style><style>#iw_comp1548111019716{}</style><div class="promo-cards promo-cards--two-column-stacking promo-cards--two-column-stacking--theme2 component"> <div class="container"> <h2 class="promo-cards__title">Managing Your Care</h2> <div class="promo-cards__subtitle"></div> <ul class="promo-card__list"> <li class="promo-card__item"> <div class="promo-card__text"> <h3 class="promo-card__title">Admission Support</h3> <p class="promo-card__blurb">We make every effort to streamline the process and give you easy access to the care you need, when you need it. We have a team of admission specialists who work to help you find the most appropriate level of care in the right facility for you.</p> <div> <a xmlns:xlink="http://www.w3.org/1999/xlink" class="promo-card__cta js-ga-promo-card-link" href="/patient-support/admission-support" target="">Learn More<span class="visually-hidden">Admission support</span></a> </div> </div> </li> <li class="promo-card__item"> <div class="promo-card__text"> <h3 class="promo-card__title">Case Management</h3> <p class="promo-card__blurb">Our Case Management Department and Clinical Social Work services are here to give you and your family the best experience possible. We focus on coordinating your care so you can focus on your recovery.</p> <div> <a class="promo-card__cta js-ga-promo-card-link" href="/patient-support/case-management" target="">Learn More<span class="visually-hidden">Case management</span></a> </div> </div> </li> <li class="promo-card__item"> <div class="promo-card__text"> <h3 class="promo-card__title">Insurance and Billing Assistance</h3> <p class="promo-card__blurb">We work with you and your family, referrers, insurance companies and employers to make sure you have full access to all the healthcare and rehabilitation services available to make you well.</p> <div> <a class="promo-card__cta js-ga-promo-card-link" href="/patient-support/insurance-billing" target="">Learn More<span class="visually-hidden">Insurance and billing</span></a> </div> </div> </li> <li class="promo-card__item"> <div class="promo-card__text"> <h3 class="promo-card__title">Patient Bill of Rights</h3> <p class="promo-card__blurb">We emphasize the importance of respecting patient rights, view the list of your rights as a patient here.</p> <div> <a class="promo-card__cta js-ga-promo-card-link" href="/patient-support/patient-bill-of-rights" target="">Learn more<span class="visually-hidden">Patients' bill of rights</span></a> </div> </div> </li> <li class="promo-card__item"> <div class="promo-card__text"> <h3 class="promo-card__title">Access Medical Records</h3> <p class="promo-card__blurb">We make sure you and your family are always kept informed by ensuring you have access to your medical information. All patients in Spaulding Rehabilitation have digital access to important personal medical records.</p> <div> <a class="promo-card__cta js-ga-promo-card-link" href="/patient-support/medical-records" target="">Learn More<span class="visually-hidden">Accessing Medical Records</span></a> </div> </div> </li> <li class="promo-card__item"> <div class="promo-card__text"> <h3 class="promo-card__title">Code of Conduct</h3> <p class="promo-card__blurb">Everyone should expect a safe, caring, and inclusive environment in all our spaces. Our Patient Code of Conduct helps us to meet this goal. Words or actions that are disrespectful, racist, discriminatory, hostile, or harassing are not welcome.</p> <div> <a class="promo-card__cta js-ga-promo-card-link" href="https://www.massgeneralbrigham.org/en/patient-care/patient-visitor-information/patient-code-of-conduct" target="_blank">Read the Full Patient Code of Conduct<span class="visually-hidden"></span></a> </div> </div> </li> <li class="promo-card__item"> <div class="promo-card__text"> <h3 class="promo-card__title">Patient Experience Survey</h3> <p class="promo-card__blurb">After your visit to the clinic or discharge from the hospital, you will receive a call, email or text asking about your experience.</p> <div> <a class="promo-card__cta js-ga-promo-card-link" href="/patient-support/post-care-survey" target="">Learn More<span class="visually-hidden">Patient Experience Survey</span></a> </div> </div> </li> </ul> </div> </div> </div> <div class="iw_component" id="iw_comp1548111019769"> <style>#iw_comp1548111019769{}</style><style>#iw_comp1548111019769{}</style><div class="spotlight spotlight--image-left-full-width component"> <div class="container"> <h2 class="spotlight__title">Hospital Rehab Support Services</h2> <div class="spotlight__content"> <div class="spotlight__image"> <img src="/assets/Spaulding/images/patient-support/patient-support-spotlight.jpg" alt="Nurse assisting Spaulding patient"></div> <div class="spotlight__text"> <div class="container"> <div class="spotlight__description"><p>As an inpatient undergoing rehabilitation care, you will have access to diet and nutrition experts, respiratory therapists, speech-language pathologists, pastoral guidance and more to help you on your journey to wellness.</p></div> </div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1548111019795"> <style>#iw_comp1548111019795{}</style><style>#iw_comp1548111019795{}</style><div class="spotlight spotlight--image-right-full-width component"> <div class="container"> <h2 class="spotlight__title">Support Groups</h2> <div class="spotlight__content"> <div class="spotlight__image"> <img src="/assets/Spaulding/images/patient-support/support-groups-spotlight.jpg" alt="Nurse an dpatient with crutches walking through hallway"></div> <div class="spotlight__text"> <div class="container"> <div class="spotlight__description"><p>At Spaulding, you’ll never have to find your strength alone. We offer a wide range of support groups for a variety of wellness needs. Call the Family Resource Center at (617) 952-5159 for information on Spaulding support groups.</p></div> <div> <a xmlns:xlink="http://www.w3.org/1999/xlink" class="btn js-ga-spotlight-image-link" href="/patient-support/support-groups" target="">Learn More<span class="visually-hidden">Learn more about the support groups Spaulding Rehabilitation has to offer</span></a> </div> </div> </div> </div> </div> </div> </div> </div> </main> </div> </div> </div> <div class="container-fluid iw_section" id="sectionjlgxtkm4"> <div class="row iw_row iw_stretch" id="rowjlgxtkm5"> <div class="iw_columns col-lg-12" id="coljlgxtkm6"> <div class="iw_component" id="iw_comp1535655812763"> <style>#iw_comp1535655812763{}</style><style>#iw_comp1535655812763{}</style><footer aria-label="Hub Footer" class="site-footer"> <style> .footer__notice.modal { display: none; /*Hidden by default */ position: fixed; /* Stay in place */ z-index: 100148; /* Sit on top */ left: 0; top: 0; } .footer__notice.modal::backdrop { 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