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<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Protech | ReviewMyAMS</title> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1"> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <link rel="shortcut icon" href="https://reviewmyams.com/sites/reviewmyams.com/files/star_icon_0.png" type="image/png" /> <meta name="generator" content="Drupal 7 (https://www.drupal.org)" /> <link rel="canonical" href="https://reviewmyams.com/listing/protech" /> <link rel="shortlink" href="https://reviewmyams.com/node/68" /> <meta property="og:site_name" content="ReviewMyAMS" /> <meta property="og:type" content="article" /> <meta property="og:url" content="https://reviewmyams.com/listing/protech" /> <meta property="og:title" content="Protech" /> <meta property="og:updated_time" content="2023-02-08T14:07:29-06:00" /> <meta name="twitter:card" content="summary" /> <meta 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<div class="column align-left"> <div class="reviews-stats"> 1200 Reviews on 72 AMSs </div> </div> <div class="column"> <div id="block-rmx-quick-search-rmx-quick-search" class="block block-rmx-quick-search"> <form action="/listing/protech?archived=" method="post" id="rmx-quick-search-simple-form" accept-charset="UTF-8"><div><div class="form-item form-type-textfield form-item-search"> <label for="edit-search">Search </label> <input type="text" id="edit-search" name="search" value="" size="60" maxlength="128" class="form-text form-autocomplete" /><input type="hidden" id="edit-search-autocomplete" value="https://reviewmyams.com/index.php?q=lc-autocomplete/findlistings/0" disabled="disabled" class="autocomplete" /> </div> <input type="hidden" name="form_build_id" value="form-8j7j9MW9TOiCqAJ_bW2OFC3S6CMl1Vspas6v_ktKrSE" /> <input type="hidden" name="form_id" value="rmx_quick_search_simple_form" /> </div></form></div> <div id="block-menu-menu-top-bar-menu" class="block block-menu"> <h2>Top 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<div class="column small-12"> <a href="/listings" class="page-back neutral-links"><span class="c-arrow"><i class="fa fa-angle-left" aria-hidden="true"></i></span> Back to all AMSs</a> <h1 class="title" id="page-title">Protech <span class="is-sponsor"><i class="fa fa-trophy gold"></i></span></h1> </div> </div> </div> </div> <div class="section listing-header"> <div class="container"> <div class="row"> <div class="column medium-3"> <a href="http://www.protechassociates.com" target="_blank"><img class="listing-logo" src="https://reviewmyams.com/sites/reviewmyams.com/files/styles/large/public/protech-all-black-logo.png?itok=2kfzu4_Y" /></a> </div> <div class="column medium-9"> <div id="block-rmx-star-average-rmx-star-average" class="block block-rmx-star-average"> <div class="row" ><div class="column medium-5 rec-total" > <h5>5 Reviews</h5><canvas id="rmx_chart" width="400" height="250"></canvas></div> <div class="column medium-7" ><div class="item-list"><ul class="star-averages"><li class="first"><div class="wrapper-tooltips-stars" > <div class="stars" > <i class="fa fa-star"></i><i class="fa fa-star"></i><i class="fa fa-star"></i><i class="fa fa-star-half-o"></i><i class="fa fa-star-o"></i> </div> Customer Service <div class="tooltip-hover-info">Does your AMS vendor respond to your organization's requests in a timely and thorough way?</div> </div> </li> <li><div class="wrapper-tooltips-stars" > <div class="stars" > <i class="fa fa-star"></i><i class="fa fa-star"></i><i class="fa fa-star"></i><i class="fa fa-star"></i><i class="fa fa-star-o"></i> </div> Ease of Use </div> </li> <li><div class="wrapper-tooltips-stars" > <div class="stars" > <i class="fa fa-star"></i><i class="fa fa-star"></i><i class="fa fa-star"></i><i class="fa fa-star"></i><i class="fa fa-star-o"></i> </div> Reliability </div> </li> <li class="last"><div class="wrapper-tooltips-stars" > <div class="stars" > <i class="fa fa-star"></i><i class="fa fa-star"></i><i class="fa fa-star"></i><i class="fa fa-star"></i><i class="fa fa-star-o"></i> </div> Customization </div> </li> </ul></div></div></div></div> </div> </div> </div> </div> <div class="section main main-listing-reviews"> <div class="container"> <div class="row"> <div class="main-content column node-listing-full medium-3"> <div id="block-system-main" class="block block-system"> <div id="node-68" class="lst-main node node-listing clearfix" about="/listing/protech" typeof="sioc:Item foaf:Document"> <span class="flag-wrapper flag-follow flag-follow-68"> <a href="/flag/flag/follow/68?destination=node/68%3Farchived%3D&token=0d3144b01f565fddfc5f89ab816e45e7" title="" class="flag flag-action flag-link-toggle" rel="nofollow">Follow</a><span class="flag-throbber"> </span> <div class="follow-hover-info">Receive notifications each time this AMS gets a new review.</div> </span> <div class="lst-profile" > <div class="field field-name-field-short-description field-type-text-long field-label-hidden"> <div class="field-item even"><p>Protech, a Microsoft Partner since 1999, is the leading Microsoft-based association platform. </p> <p>By combining the world-class CRM platform with member-focused features, the Protech AMS platform is an integrated solutions suite that leverages the power of the Microsoft platform to help associations achieve their missions by streamlining operations, empowering employees, engaging members, and making better decisions. </p> <p>The robust, easy-to-use association management platform brings your association data, insights, and tools together in one place to help you deliver remarkable member experiences. </p></div> </div> <div class="field field-name-field-email field-type-email field-label-hidden"> <div class="field-item even"><form action="/listing/protech?archived=" method="post" id="email-contact-mail-page-form" accept-charset="UTF-8"><div><h2>Contact</h2><div class="email-start" ><div class="form-item form-type-textfield form-item-contact-mail"> <label for="edit-contact-mail">Your e-mail address <span class="form-required" title="This field is required.">*</span></label> <input type="text" id="edit-contact-mail" name="contact_mail" value="" size="60" maxlength="255" class="form-text required" /> </div> <span id="email-expand"><i class="fa fa-chevron-right"></i></span></div><div id="email-wrapper" class="closed" style="display:none;"><div class="form-item form-type-textfield form-item-name"> <label for="edit-name">Your name <span class="form-required" title="This field is required.">*</span></label> <input type="text" id="edit-name" name="name" value="" size="60" maxlength="255" class="form-text required" /> </div> <div class="form-item form-type-textfield form-item-subject"> <label for="edit-subject">Subject <span class="form-required" title="This field is required.">*</span></label> <input type="text" id="edit-subject" name="subject" value="" size="60" maxlength="255" class="form-text required" /> </div> <div class="form-item form-type-textarea form-item-message"> <label for="edit-message">Message <span class="form-required" title="This field is required.">*</span></label> <div class="form-textarea-wrapper resizable"><textarea id="edit-message" name="message" cols="60" rows="5" class="form-textarea required"></textarea></div> </div> <div class="captcha"><input type="hidden" name="captcha_sid" value="751243" /> <input type="hidden" name="captcha_token" value="0c676ca6af46dca0c04acea34f30e58b" /> <input type="hidden" name="captcha_response" value="Google no captcha" /> <div class="g-recaptcha" data-sitekey="6Ld_k_oSAAAAAJwBN_S3NhEkIJuWwt8NJAuW7zHo" data-theme="light" data-type="image"></div><input type="hidden" name="captcha_cacheable" value="1" /> </div><button type="submit" id="edit-submit" name="op" value="Send e-mail" class="form-submit">Send e-mail</button> </div><input type="hidden" name="form_build_id" value="form-OcKjcNbMi_3Ac1KBmo0Q11Z2pz6rNA-LMGvYh30IX0E" /> <input type="hidden" name="form_id" value="email_contact_mail_page_form" /> </div></form></div> </div> <a href="/listing/protech/profile" class="form-submit complete-profile">View Full Profile</a> </div> </div></div> <div id="block-views-exp-review-listing-block-1" class="block block-views"> <form class="ctools-auto-submit-full-form" action="https://reviewmyams.com/listing/protech" method="get" id="views-exposed-form-review-listing-block-1" accept-charset="UTF-8"><div> <div class="views-exposed-form vefl-layout vefl-twocol-stacked"> <div class="views-exposed-widgets clearfix"> <div class="vefl-region vefl-region-top"> <div id="edit-keys-wrapper" class="views-exposed-widget views-widget-edit-keys"> <label for="edit-keys"> Search Reviews </label> <div class="views-widget"> <div class="form-item form-type-textfield form-item-keys"> <label class="element-invisible" for="edit-keys"> </label> <input title="Enter the terms you wish to search for." class="js-hide aliased-filter form-text" type="text" id="edit-keys" name="keys" value="" size="15" maxlength="128" /> </div> </div> </div> <div id="edit-simplerfilter-wrapper" class="views-exposed-widget views-widget-edit-simplerfilter"> <div class="views-widget"> <div class="simpler-filter-fields-wrapper"><div class="form-item form-type-textfield form-item-fields-group-keys"> <label for="edit-fields-group-keys">Search Terms </label> <input class="filter-alias form-text" data-alias="keys" type="text" id="edit-fields-group-keys" name="fields_group[keys]" value="" size="60" maxlength="128" /> </div> <div class="clearfix fivestar-user-stars fivestar-form-item fivestar-fontawesome-star"><div class="form-item form-type-fivestar form-item-fields-group-field-customer-service"> <label for="edit-fields-group-field-customer-service">Customer Service </label> <div class="form-item form-type-select form-item-fields-group-field-customer-service"> <select id="edit-fields-group-field-customer-service--2" name="fields_group[field_customer_service]" class="form-select"><option value="-">Select rating</option><option value="20">Minimum 1/5 stars</option><option value="40">Minimum 2/5 stars</option><option value="60">Minimum 3/5 stars</option><option value="80">Minimum 4/5 stars</option><option value="100">Minimum 5/5 stars</option><option value="0">Cancel rating</option></select> </div> </div> </div><div class="clearfix fivestar-user-stars fivestar-form-item fivestar-fontawesome-star"><div class="form-item form-type-fivestar form-item-fields-group-field-customization"> <label for="edit-fields-group-field-customization">Customization </label> <div class="form-item form-type-select form-item-fields-group-field-customization"> <select id="edit-fields-group-field-customization--2" name="fields_group[field_customization]" class="form-select"><option value="-">Select rating</option><option value="20">Minimum 1/5 stars</option><option value="40">Minimum 2/5 stars</option><option value="60">Minimum 3/5 stars</option><option value="80">Minimum 4/5 stars</option><option value="100">Minimum 5/5 stars</option><option value="0">Cancel rating</option></select> </div> </div> </div><div class="clearfix fivestar-user-stars fivestar-form-item fivestar-fontawesome-star"><div class="form-item form-type-fivestar form-item-fields-group-field-ease-of-use"> <label for="edit-fields-group-field-ease-of-use">Ease of Use </label> <div class="form-item form-type-select form-item-fields-group-field-ease-of-use"> <select id="edit-fields-group-field-ease-of-use--2" name="fields_group[field_ease_of_use]" class="form-select"><option value="-">Select rating</option><option value="20">Minimum 1/5 stars</option><option value="40">Minimum 2/5 stars</option><option value="60">Minimum 3/5 stars</option><option value="80">Minimum 4/5 stars</option><option value="100">Minimum 5/5 stars</option><option value="0">Cancel rating</option></select> </div> </div> </div><div class="clearfix fivestar-user-stars fivestar-form-item fivestar-fontawesome-star"><div class="form-item form-type-fivestar form-item-fields-group-field-reliability"> <label for="edit-fields-group-field-reliability">Reliability </label> <div class="form-item form-type-select form-item-fields-group-field-reliability"> <select id="edit-fields-group-field-reliability--2" name="fields_group[field_reliability]" class="form-select"><option value="-">Select rating</option><option value="20">Minimum 1/5 stars</option><option value="40">Minimum 2/5 stars</option><option value="60">Minimum 3/5 stars</option><option value="80">Minimum 4/5 stars</option><option value="100">Minimum 5/5 stars</option><option value="0">Cancel rating</option></select> </div> </div> </div><div class="form-item form-type-select form-item-fields-group-field-recommend"> <select id="edit-fields-group-field-recommend" name="fields_group[field_recommend]" class="form-select"><option value="All" selected="selected">Recommended</option><option value="64">Yes</option><option value="65">Yes but with reservations</option><option value="66">No</option></select> </div> </div> </div> </div> </div> <div class="vefl-region vefl-region-left"> <div id="edit-sort-bef-combine-wrapper" class="views-exposed-widget views-widget-edit-sort-bef-combine"> <div class="views-widget"> <div class="form-item form-type-select form-item-sort-bef-combine"> <label for="edit-sort-bef-combine">Sort by </label> <select id="edit-sort-bef-combine" name="sort_bef_combine" class="form-select"><option value="created ASC">Oldest</option><option value="created DESC" selected="selected">Most Recent</option></select> </div> </div> </div> <div id="button-wrapper" class="views-exposed-widget views-widget-button views-submit-button"> <button class="ctools-use-ajax ctools-auto-submit-click js-hide form-submit" type="submit" id="edit-submit-review-listing" name="" value="<i class="fa fa-search" aria-hidden="true"></i>"><i class="fa fa-search" aria-hidden="true"></i></button> </div> </div> <div class="vefl-region vefl-region-right"> </div> <div class="vefl-region vefl-region-bottom"> <div id="edit-simplerfilter-1-wrapper" class="views-exposed-widget views-widget-edit-simplerfilter-1"> <div class="views-widget"> <div class="simpler-filter-fields-wrapper"><div class="form-item form-type-checkbox form-item-fields-group-field-incentivized"> <input type="checkbox" id="edit-fields-group-field-incentivized" name="fields_group[field_incentivized]" value="1" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-incentivized">Not Incentivized </label> </div> <div class="form-item form-type-checkboxes form-item-fields-group-field-organization-type"> <label for="edit-fields-group-field-organization-type">Organization Type </label> <div id="edit-fields-group-field-organization-type" class="form-checkboxes"><div class="form-item form-type-checkbox form-item-fields-group-field-organization-type-Individual-Membership"> <input type="checkbox" id="edit-fields-group-field-organization-type-individual-membership" name="fields_group[field_organization_type][Individual Membership]" value="Individual Membership" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-organization-type-individual-membership">Individual Membership </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-organization-type-Trade-Membership"> <input type="checkbox" id="edit-fields-group-field-organization-type-trade-membership" name="fields_group[field_organization_type][Trade Membership]" value="Trade Membership" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-organization-type-trade-membership">Trade Membership </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-organization-type-Hybrid-Membership-Mostly-Individual"> <input type="checkbox" id="edit-fields-group-field-organization-type-hybrid-membership-mostly-individual" name="fields_group[field_organization_type][Hybrid Membership Mostly Individual]" value="Hybrid Membership Mostly Individual" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-organization-type-hybrid-membership-mostly-individual">Hybrid, Mostly Individual </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-organization-type-Hybrid-Membership-Mostly-Trade"> <input type="checkbox" id="edit-fields-group-field-organization-type-hybrid-membership-mostly-trade" name="fields_group[field_organization_type][Hybrid Membership Mostly Trade]" value="Hybrid Membership Mostly Trade" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-organization-type-hybrid-membership-mostly-trade">Hybrid, Mostly Trade </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-organization-type-Consulting/Implementation-Partner"> <input type="checkbox" id="edit-fields-group-field-organization-type-consultingimplementation-partner" name="fields_group[field_organization_type][Consulting/Implementation Partner]" value="Consulting/Implementation Partner" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-organization-type-consultingimplementation-partner">Consulting/Implementation Partner </label> </div> </div> </div> <div class="form-item form-type-checkboxes form-item-fields-group-field-industry-type"> <label for="edit-fields-group-field-industry-type">Industry Type </label> <div id="edit-fields-group-field-industry-type" class="form-checkboxes"><div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Automotive"> <input type="checkbox" id="edit-fields-group-field-industry-type-automotive" name="fields_group[field_industry_type][Automotive]" value="Automotive" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-automotive">Automotive </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Business-Services"> <input type="checkbox" id="edit-fields-group-field-industry-type-business-services" name="fields_group[field_industry_type][Business Services]" value="Business Services" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-business-services">Business Services </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Charity"> <input type="checkbox" id="edit-fields-group-field-industry-type-charity" name="fields_group[field_industry_type][Charity]" value="Charity" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-charity">Charity </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Construction"> <input type="checkbox" id="edit-fields-group-field-industry-type-construction" name="fields_group[field_industry_type][Construction]" value="Construction" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-construction">Construction </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Education"> <input type="checkbox" id="edit-fields-group-field-industry-type-education" name="fields_group[field_industry_type][Education]" value="Education" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-education">Education </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Electronics-Gaming-Technology"> <input type="checkbox" id="edit-fields-group-field-industry-type-electronics-gaming-technology" name="fields_group[field_industry_type][Electronics Gaming Technology]" value="Electronics Gaming Technology" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-electronics-gaming-technology">Electronics / Gaming / Technology </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Finance-Insurance"> <input type="checkbox" id="edit-fields-group-field-industry-type-finance-insurance" name="fields_group[field_industry_type][Finance Insurance]" value="Finance Insurance" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-finance-insurance">Finance / Insurance </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Food-Hospitality"> <input type="checkbox" id="edit-fields-group-field-industry-type-food-hospitality" name="fields_group[field_industry_type][Food Hospitality]" value="Food Hospitality" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-food-hospitality">Food / Hospitality </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Government"> <input type="checkbox" id="edit-fields-group-field-industry-type-government" name="fields_group[field_industry_type][Government]" value="Government" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-government">Government </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Healthcare"> <input type="checkbox" id="edit-fields-group-field-industry-type-healthcare" name="fields_group[field_industry_type][Healthcare]" value="Healthcare" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-healthcare">Healthcare </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Housing-and-Real-Estate"> <input type="checkbox" id="edit-fields-group-field-industry-type-housing-and-real-estate" name="fields_group[field_industry_type][Housing and Real Estate]" value="Housing and Real Estate" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-housing-and-real-estate">Housing and Real Estate </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Manufacturing"> <input type="checkbox" id="edit-fields-group-field-industry-type-manufacturing" name="fields_group[field_industry_type][Manufacturing]" value="Manufacturing" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-manufacturing">Manufacturing </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Natural-Resources-Environmental"> <input type="checkbox" id="edit-fields-group-field-industry-type-natural-resources-environmental" name="fields_group[field_industry_type][Natural Resources Environmental]" value="Natural Resources Environmental" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-natural-resources-environmental">Natural Resources / Environmental </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Printing-Publications-Media"> <input type="checkbox" id="edit-fields-group-field-industry-type-printing-publications-media" name="fields_group[field_industry_type][Printing Publications Media]" value="Printing Publications Media" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-printing-publications-media">Printing / Publications / Media </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Retail"> <input type="checkbox" id="edit-fields-group-field-industry-type-retail" name="fields_group[field_industry_type][Retail]" value="Retail" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-retail">Retail </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Safety-Security"> <input type="checkbox" id="edit-fields-group-field-industry-type-safety-security" name="fields_group[field_industry_type][Safety Security]" value="Safety Security" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-safety-security">Safety / Security </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Technology"> <input type="checkbox" id="edit-fields-group-field-industry-type-technology" name="fields_group[field_industry_type][Technology]" value="Technology" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-technology">Technology </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Transportation-Logistics"> <input type="checkbox" id="edit-fields-group-field-industry-type-transportation-logistics" name="fields_group[field_industry_type][Transportation Logistics]" value="Transportation Logistics" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-transportation-logistics">Transportation / Logistics </label> </div> <div class="form-item form-type-checkbox form-item-fields-group-field-industry-type-Other"> <input type="checkbox" id="edit-fields-group-field-industry-type-other" name="fields_group[field_industry_type][Other]" value="Other" class="form-checkbox" /> <label class="option" for="edit-fields-group-field-industry-type-other">Other </label> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div></form></div> </div> <div class="column medium-9 main-left"> <div id="block-views-review-listing-block-1" class="block block-views"> <div class="view view-review-listing view-id-review_listing view-display-id-block_1 view-dom-id-916a95a6070961f752c5288c12213f09"> <div class="messages warning"><p>The AMS landscape is evolving rapidly. With the ever-changing nature of technology, older comments can sometimes provide a skewed view to the person seeking feedback. Archived reviews are more than 60 months old, and aren't counted towards the average five star ratings or percent recommended.</p> </div> <div class="view-content"> <div class="views-row views-row-1 views-row-odd views-row-first"> <div id="node-4484" class="node node-review node-teaser clearfix" about="/review/good-system-complex-organization" typeof="sioc:Item foaf:Document"> <div class="row"> <div class="column medium-12 large-3 xlarge-2"> <h2 class="teaser-title teaser-title-mb"><a href="/review/good-system-complex-organization">Good System for Complex Organization</a></h2> <div class="field field-name-field-recommend field-type-entityreference field-label-hidden"> <div class="field-item even"><div class="rec-icon rec-icon-yes-but-with-reservations" ><i class="fa fa-thumbs-up fa-rotate-270"></i></div></div> </div> <div class="field field-name-field-customer-service field-type-fivestar field-label-above"> <div class="field-label">Customer Service</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">4</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> <div class="tooltip-hover-info">Does your AMS vendor respond to your organization's requests in a timely and thorough way?</div> </div> <div class="field field-name-field-ease-of-use field-type-fivestar field-label-above"> <div class="field-label">Ease of Use</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">3</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-reliability field-type-fivestar field-label-above"> <div class="field-label">Reliability</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-customization field-type-fivestar field-label-above"> <div class="field-label">Customization</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> </div> <div class="column small-7 medium-7 large-6 xlarge-7"> <h2 class="teaser-title teaser-title-dt"><a href="/review/good-system-complex-organization">Good System for Complex Organization</a></h2> <span property="dc:title" content="Good System for Complex Organization" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="field field-name-field-review field-type-text-long field-label-hidden"> <div class="field-item even"><p>Overall, our experience with Protech has been positive. We switched from Impact due to over customizations that would cause upgrades to crash the system. Protech is a robust system. The only negative is that it can be quite expensive in terms of customer service and upgrades (Microsoft is still trying to get to the cloud). </p></div> </div> <a href="/review/good-system-complex-organization" class="read-more">Read More</a> </div> <div class="column small-5 medium-5 large-3 rvw-col-3"> <div class="rvw-meta" > <div class="rvw-submitted" >Submitted Jul. 12, 2018</div> </div> <div class="rvw-actions" > <div class="rvw-like" ><span class="flag-wrapper flag-like flag-like-4484"> <span class="flag flag-action flag-link-toggle">Number of Thanks: 0</span> </span> </div>  </div> </div> </div> </div> </div> <div class="views-row views-row-2 views-row-even"> <div id="node-4469" class="node node-review node-teaser clearfix" about="/review/good-and-bad-0" typeof="sioc:Item foaf:Document"> <div class="row"> <div class="column medium-12 large-3 xlarge-2"> <h2 class="teaser-title teaser-title-mb"><a href="/review/good-and-bad-0">The Good and Bad</a></h2> <div class="field field-name-field-recommend field-type-entityreference field-label-hidden"> <div class="field-item even"><div class="rec-icon rec-icon-yes" ><i class="fa fa-thumbs-up"></i></div></div> </div> <div class="field field-name-field-customer-service field-type-fivestar field-label-above"> <div class="field-label">Customer Service</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> <div class="tooltip-hover-info">Does your AMS vendor respond to your organization's requests in a timely and thorough way?</div> </div> <div class="field field-name-field-ease-of-use field-type-fivestar field-label-above"> <div class="field-label">Ease of Use</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">2</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="off"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-reliability field-type-fivestar field-label-above"> <div class="field-label">Reliability</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">4</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-customization field-type-fivestar field-label-above"> <div class="field-label">Customization</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> </div> <div class="column small-7 medium-7 large-6 xlarge-7"> <h2 class="teaser-title teaser-title-dt"><a href="/review/good-and-bad-0">The Good and Bad</a></h2> <span property="dc:title" content="The Good and Bad" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="field field-name-field-review field-type-text-long field-label-hidden"> <div class="field-item even"><p>Let me start off by saying that i have not found the "PERFECT" AMS that has no issues and works for everyone how they want with total and complete ease of use and understanding. If you have found that solution please let me know but like all solutions there is the good and the bad and how it will work for your organization. We have been on protech for many years and becuase it is built on Microsoft CRM you can use it to your full advantage to create any missing business workflows and everything is fully integrated in to their UX backend and their MX front end which means we have total con</p></div> </div> <a href="/review/good-and-bad-0" class="read-more">Read More</a> </div> <div class="column small-5 medium-5 large-3 rvw-col-3"> <div class="rvw-meta" > <div class="rvw-submitted" >Submitted Jun. 20, 2018</div> </div> <div class="rvw-actions" > <div class="rvw-like" ><span class="flag-wrapper flag-like flag-like-4469"> <span class="flag flag-action flag-link-toggle">Number of Thanks: 3</span> </span> </div>  </div> </div> </div> </div> </div> <div class="views-row views-row-3 views-row-odd"> <div id="node-4289" class="node node-review node-teaser clearfix" about="/review/experience-older-version-kept-us-form-upgrading" typeof="sioc:Item foaf:Document"> <div class="row"> <div class="column medium-12 large-3 xlarge-2"> <h2 class="teaser-title teaser-title-mb"><a href="/review/experience-older-version-kept-us-form-upgrading">Experience with an older version kept us form upgrading</a></h2> <div class="field field-name-field-recommend field-type-entityreference field-label-hidden"> <div class="field-item even"><div class="rec-icon rec-icon-yes-but-with-reservations" ><i class="fa fa-thumbs-up fa-rotate-270"></i></div></div> </div> <div class="field field-name-field-customer-service field-type-fivestar field-label-above"> <div class="field-label">Customer Service</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">4</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> <div class="tooltip-hover-info">Does your AMS vendor respond to your organization's requests in a timely and thorough way?</div> </div> <div class="field field-name-field-ease-of-use field-type-fivestar field-label-above"> <div class="field-label">Ease of Use</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">3</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-reliability field-type-fivestar field-label-above"> <div class="field-label">Reliability</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">3</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-customization field-type-fivestar field-label-above"> <div class="field-label">Customization</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">2</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="off"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> </div> <div class="column small-7 medium-7 large-6 xlarge-7"> <h2 class="teaser-title teaser-title-dt"><a href="/review/experience-older-version-kept-us-form-upgrading">Experience with an older version kept us form upgrading</a></h2> <span property="dc:title" content="Experience with an older version kept us form upgrading" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="field field-name-field-review field-type-text-long field-label-hidden"> <div class="field-item even"><p>We used Protech for years. We found the customer support to be very good. Our issue was that we were on a very outdated version of MS CRM, that locked us in architecturally. A full upgrade of CRM was going to be necessary in order to use more of the tools that Protech offers. Since we needed to do a full upgrade, it only made sense to evaluate other options, and in the end we migrated away form Protech and MS CRM.</p></div> </div> <a href="/review/experience-older-version-kept-us-form-upgrading" class="read-more">Read More</a> </div> <div class="column small-5 medium-5 large-3 rvw-col-3"> <div class="rvw-meta" > <div class="rvw-submitted" >Submitted Nov. 21, 2017</div> </div> <div class="rvw-actions" > <div class="rvw-like" ><span class="flag-wrapper flag-like flag-like-4289"> <span class="flag flag-action flag-link-toggle">Number of Thanks: 0</span> </span> </div>  </div> </div> </div> </div> </div> <div class="views-row views-row-4 views-row-even"> <div id="node-4272" class="node node-review node-teaser clearfix" about="/review/deep-features-heavily-customizable" typeof="sioc:Item foaf:Document"> <div class="row"> <div class="column medium-12 large-3 xlarge-2"> <h2 class="teaser-title teaser-title-mb"><a href="/review/deep-features-heavily-customizable">Deep Features, Heavily Customizable</a></h2> <div class="field field-name-field-recommend field-type-entityreference field-label-hidden"> <div class="field-item even"><div class="rec-icon rec-icon-yes" ><i class="fa fa-thumbs-up"></i></div></div> </div> <div class="field field-name-field-customer-service field-type-fivestar field-label-above"> <div class="field-label">Customer Service</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> <div class="tooltip-hover-info">Does your AMS vendor respond to your organization's requests in a timely and thorough way?</div> </div> <div class="field field-name-field-ease-of-use field-type-fivestar field-label-above"> <div class="field-label">Ease of Use</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">4</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-reliability field-type-fivestar field-label-above"> <div class="field-label">Reliability</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-customization field-type-fivestar field-label-above"> <div class="field-label">Customization</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> </div> <div class="column small-7 medium-7 large-6 xlarge-7"> <h2 class="teaser-title teaser-title-dt"><a href="/review/deep-features-heavily-customizable">Deep Features, Heavily Customizable</a></h2> <span property="dc:title" content="Deep Features, Heavily Customizable" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="field field-name-field-review field-type-text-long field-label-hidden"> <div class="field-item even"><p>Protech's "UX Online" product is an AMS plugin for Microsoft Dynamics CRM/Dynamics 365. It's well built, and well tested, with an impressive list of features and benefits most membership organizations need.</p></div> </div> <a href="/review/deep-features-heavily-customizable" class="read-more">Read More</a> </div> <div class="column small-5 medium-5 large-3 rvw-col-3"> <div class="rvw-meta" > <div class="rvw-submitted" >Submitted Sep. 15, 2017</div> </div> <div class="rvw-actions" > <div class="rvw-like" ><span class="flag-wrapper flag-like flag-like-4272"> <span class="flag flag-action flag-link-toggle">Number of Thanks: 1</span> </span> </div>  </div> </div> </div> </div> </div> <div class="views-row views-row-5 views-row-odd"> <div id="node-4247" class="node node-review node-teaser clearfix" about="/review/its-fine-i-wish-it-was-better" typeof="sioc:Item foaf:Document"> <div class="row"> <div class="column medium-12 large-3 xlarge-2"> <h2 class="teaser-title teaser-title-mb"><a href="/review/its-fine-i-wish-it-was-better">It's fine, but I wish it was better.</a></h2> <div class="field field-name-field-recommend field-type-entityreference field-label-hidden"> <div class="field-item even"><div class="rec-icon rec-icon-yes-but-with-reservations" ><i class="fa fa-thumbs-up fa-rotate-270"></i></div></div> </div> <div class="field field-name-field-customer-service field-type-fivestar field-label-above"> <div class="field-label">Customer Service</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">3</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> <div class="tooltip-hover-info">Does your AMS vendor respond to your organization's requests in a timely and thorough way?</div> </div> <div class="field field-name-field-ease-of-use field-type-fivestar field-label-above"> <div class="field-label">Ease of Use</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">3</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-reliability field-type-fivestar field-label-above"> <div class="field-label">Reliability</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">4</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-customization field-type-fivestar field-label-above"> <div class="field-label">Customization</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">3</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> </div> <div class="column small-7 medium-7 large-6 xlarge-7"> <h2 class="teaser-title teaser-title-dt"><a href="/review/its-fine-i-wish-it-was-better">It's fine, but I wish it was better.</a></h2> <span property="dc:title" content="It's fine, but I wish it was better." class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="field field-name-field-review field-type-text-long field-label-hidden"> <div class="field-item even">We use Microsoft Dynamics CRM 2013. It covers the basics and, all in all, does a fine job. We still spend far more time than I would like doing manual updates to records. For example, whenever a member renews, the system will automatically update their expiration date, but not their current join date (the date that marks the beginning of their cycle). We have to manually update that on all member's records. We have developed some workarounds for these issues, but they tend to be complicated and fussy.</div> </div> <a href="/review/its-fine-i-wish-it-was-better" class="read-more">Read More</a> </div> <div class="column small-5 medium-5 large-3 rvw-col-3"> <div class="rvw-meta" > <div class="rvw-submitted" >Submitted Jul. 31, 2017</div> </div> <div class="rvw-actions" > <div class="rvw-like" ><span class="flag-wrapper flag-like flag-like-4247"> <span class="flag flag-action flag-link-toggle">Number of Thanks: 0</span> </span> </div>  </div> </div> </div> </div> </div> <div class="views-row views-row-6 views-row-even"> <div id="node-4241" class="node node-review node-teaser clearfix" about="/review/protech" typeof="sioc:Item foaf:Document"> <div class="row"> <div class="column medium-12 large-3 xlarge-2"> <h2 class="teaser-title teaser-title-mb"><a href="/review/protech">Protech</a></h2> <div class="field field-name-field-recommend field-type-entityreference field-label-hidden"> <div class="field-item even"><div class="rec-icon rec-icon-yes-but-with-reservations" ><i class="fa fa-thumbs-up fa-rotate-270"></i></div></div> </div> <div class="field field-name-field-customer-service field-type-fivestar field-label-above"> <div class="field-label">Customer Service</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">3</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> <div class="tooltip-hover-info">Does your AMS vendor respond to your organization's requests in a timely and thorough way?</div> </div> <div class="field field-name-field-ease-of-use field-type-fivestar field-label-above"> <div class="field-label">Ease of Use</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">2</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="off"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-reliability field-type-fivestar field-label-above"> <div class="field-label">Reliability</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-customization field-type-fivestar field-label-above"> <div class="field-label">Customization</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">3</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> </div> <div class="column small-7 medium-7 large-6 xlarge-7"> <h2 class="teaser-title teaser-title-dt"><a href="/review/protech">Protech</a></h2> <span property="dc:title" content="Protech" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="field field-name-field-review field-type-text-long field-label-hidden"> <div class="field-item even">Out association has been using Protech for a couple of years now. I believe we are in the process of putting together an RFP to see if another AMS fits us better. We have always found Protech to be stable and available for use for staff members.</div> </div> <a href="/review/protech" class="read-more">Read More</a> </div> <div class="column small-5 medium-5 large-3 rvw-col-3"> <div class="rvw-meta" > <div class="rvw-submitted" >Submitted Jul. 17, 2017</div> </div> <div class="rvw-actions" > <div class="rvw-like" ><span class="flag-wrapper flag-like flag-like-4241"> <span class="flag flag-action flag-link-toggle">Number of Thanks: 1</span> </span> </div>  </div> </div> </div> </div> </div> <div class="views-row views-row-7 views-row-odd"> <div id="node-4227" class="node node-review node-teaser clearfix" about="/review/going-shopping" typeof="sioc:Item foaf:Document"> <div class="row"> <div class="column medium-12 large-3 xlarge-2"> <h2 class="teaser-title teaser-title-mb"><a href="/review/going-shopping">Going Shopping</a></h2> <div class="field field-name-field-recommend field-type-entityreference field-label-hidden"> <div class="field-item even"><div class="rec-icon rec-icon-yes-but-with-reservations" ><i class="fa fa-thumbs-up fa-rotate-270"></i></div></div> </div> <div class="field field-name-field-customer-service field-type-fivestar field-label-above"> <div class="field-label">Customer Service</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">3</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> <div class="tooltip-hover-info">Does your AMS vendor respond to your organization's requests in a timely and thorough way?</div> </div> <div class="field field-name-field-ease-of-use field-type-fivestar field-label-above"> <div class="field-label">Ease of Use</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">2</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="off"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-reliability field-type-fivestar field-label-above"> <div class="field-label">Reliability</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">4</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-customization field-type-fivestar field-label-above"> <div class="field-label">Customization</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">1</span></div><div class="star star-2 star-even"><span class="off"></span></div><div class="star star-3 star-odd"><span class="off"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> </div> <div class="column small-7 medium-7 large-6 xlarge-7"> <h2 class="teaser-title teaser-title-dt"><a href="/review/going-shopping">Going Shopping</a></h2> <span property="dc:title" content="Going Shopping" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="field field-name-field-review field-type-text-long field-label-hidden"> <div class="field-item even">We are using Protech, which is built on Microsoft Dynamics CRM 5.0. I have personally used this software at previous employer. The implementation at my previous employer was well thought out and through great project management on our side, we were able to the keep the project moving. I was not at my current employer for the implementation, but I will assume that Protech was heavily relied upon to manage this project for the organization. It was successfully implemented, but was not successfully adopted by staff.</div> </div> <a href="/review/going-shopping" class="read-more">Read More</a> </div> <div class="column small-5 medium-5 large-3 rvw-col-3"> <div class="rvw-meta" > <div class="rvw-submitted" >Submitted Jun. 9, 2017</div> </div> <div class="rvw-actions" > <div class="rvw-like" ><span class="flag-wrapper flag-like flag-like-4227"> <span class="flag flag-action flag-link-toggle">Number of Thanks: 0</span> </span> </div>  </div> </div> </div> </div> </div> <div class="views-row views-row-8 views-row-even"> <div id="node-4145" class="node node-review node-teaser clearfix" about="/review/director-it-0" typeof="sioc:Item foaf:Document"> <div class="row"> <div class="column medium-12 large-3 xlarge-2"> <h2 class="teaser-title teaser-title-mb"><a href="/review/director-it-0">Director IT</a></h2> <div class="field field-name-field-recommend field-type-entityreference field-label-hidden"> <div class="field-item even"><div class="rec-icon rec-icon-yes" ><i class="fa fa-thumbs-up"></i></div></div> </div> <div class="field field-name-field-customer-service field-type-fivestar field-label-above"> <div class="field-label">Customer Service</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">4</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> <div class="tooltip-hover-info">Does your AMS vendor respond to your organization's requests in a timely and thorough way?</div> </div> <div class="field field-name-field-ease-of-use field-type-fivestar field-label-above"> <div class="field-label">Ease of Use</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-reliability field-type-fivestar field-label-above"> <div class="field-label">Reliability</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-customization field-type-fivestar field-label-above"> <div class="field-label">Customization</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> </div> <div class="column small-7 medium-7 large-6 xlarge-7"> <h2 class="teaser-title teaser-title-dt"><a href="/review/director-it-0">Director IT</a></h2> <span property="dc:title" content="Director IT" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="field field-name-field-review field-type-text-long field-label-hidden"> <div class="field-item even">We have been working with Protech successfully for many years. We are currently on CRM 2011, Ux 5.x and will be upgrading to CRM 2016. Our implementations have always been a huge undertaking, but Protech has successfully guided us through each one. The technical support is beyond exceptional, the consultants and developers are top notch. We have faith in the leadership of the organization as well as the continued future growth of our customer/vendor relationship. I would highly recommend Protech to any organization needing an AMS solution.</div> </div> <a href="/review/director-it-0" class="read-more">Read More</a> </div> <div class="column small-5 medium-5 large-3 rvw-col-3"> <div class="rvw-meta" > <div class="rvw-submitted" >Submitted Nov. 3, 2016</div> </div> <div class="rvw-actions" > <div class="rvw-like" ><span class="flag-wrapper flag-like flag-like-4145"> <span class="flag flag-action flag-link-toggle">Number of Thanks: 1</span> </span> </div>  </div> </div> </div> </div> </div> <div class="views-row views-row-9 views-row-odd"> <div id="node-4143" class="node node-review node-teaser clearfix" about="/review/protech-provides-great-system" typeof="sioc:Item foaf:Document"> <div class="row"> <div class="column medium-12 large-3 xlarge-2"> <h2 class="teaser-title teaser-title-mb"><a href="/review/protech-provides-great-system">Protech provides a great system</a></h2> <div class="field field-name-field-recommend field-type-entityreference field-label-hidden"> <div class="field-item even"><div class="rec-icon rec-icon-yes" ><i class="fa fa-thumbs-up"></i></div></div> </div> <div class="field field-name-field-customer-service field-type-fivestar field-label-above"> <div class="field-label">Customer Service</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> <div class="tooltip-hover-info">Does your AMS vendor respond to your organization's requests in a timely and thorough way?</div> </div> <div class="field field-name-field-ease-of-use field-type-fivestar field-label-above"> <div class="field-label">Ease of Use</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-reliability field-type-fivestar field-label-above"> <div class="field-label">Reliability</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-customization field-type-fivestar field-label-above"> <div class="field-label">Customization</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">5</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="on"></span></div><div class="star star-4 star-even"><span class="on"></span></div><div class="star star-5 star-odd star-last"><span class="on"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> </div> <div class="column small-7 medium-7 large-6 xlarge-7"> <h2 class="teaser-title teaser-title-dt"><a href="/review/protech-provides-great-system">Protech provides a great system</a></h2> <span property="dc:title" content="Protech provides a great system" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="field field-name-field-review field-type-text-long field-label-hidden"> <div class="field-item even">We have been using Protech UX 2011 and its web system MX, they are both great, and work seamlessly together. MX provides web functionality with a tight back end integration. The back end database UX 2011 is easily customizable using it's own tools, so in most cases there is no extra cost because you are using out of the box features, this is the same for MX. The system is very easy to use for our staff with all of the familiar microsoft tools and integration to all office programs. I would fully recommend this system for any association.</div> </div> <a href="/review/protech-provides-great-system" class="read-more">Read More</a> </div> <div class="column small-5 medium-5 large-3 rvw-col-3"> <div class="rvw-meta" > <div class="rvw-submitted" >Submitted Nov. 3, 2016</div> </div> <div class="rvw-actions" > <div class="rvw-like" ><span class="flag-wrapper flag-like flag-like-4143"> <span class="flag flag-action flag-link-toggle">Number of Thanks: 1</span> </span> </div>  </div> </div> </div> </div> </div> <div class="views-row views-row-10 views-row-even views-row-last"> <div id="node-4121" class="node node-review node-teaser clearfix" about="/review/protech-difficult-use-and-difficult-get-support" typeof="sioc:Item foaf:Document"> <div class="row"> <div class="column medium-12 large-3 xlarge-2"> <h2 class="teaser-title teaser-title-mb"><a href="/review/protech-difficult-use-and-difficult-get-support">Protech is difficult to use and difficult to get support for</a></h2> <div class="field field-name-field-recommend field-type-entityreference field-label-hidden"> <div class="field-item even"><div class="rec-icon rec-icon-no" ><i class="fa fa-thumbs-down"></i></div></div> </div> <div class="field field-name-field-customer-service field-type-fivestar field-label-above"> <div class="field-label">Customer Service</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">2</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="off"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> <div class="tooltip-hover-info">Does your AMS vendor respond to your organization's requests in a timely and thorough way?</div> </div> <div class="field field-name-field-ease-of-use field-type-fivestar field-label-above"> <div class="field-label">Ease of Use</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">2</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="off"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-reliability field-type-fivestar field-label-above"> <div class="field-label">Reliability</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">2</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="off"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> <div class="field field-name-field-customization field-type-fivestar field-label-above"> <div class="field-label">Customization</div> <div class="field-items"> <div class="clearfix fivestar-user-stars"><div class="fivestar-static-item"><div class="form-item form-type-item"> <div class="fivestar-fontawesome-star"><div class="fivestar-widget-static fivestar-widget-static-vote fivestar-widget-static-5 clearfix"><div class="star star-1 star-odd star-first"><span class="on">2</span></div><div class="star star-2 star-even"><span class="on"></span></div><div class="star star-3 star-odd"><span class="off"></span></div><div class="star star-4 star-even"><span class="off"></span></div><div class="star star-5 star-odd star-last"><span class="off"></span></div></div></div> <div class="description"><div class="fivestar-summary fivestar-summary-"></div></div> </div> </div></div> </div> </div> </div> <div class="column small-7 medium-7 large-6 xlarge-7"> <h2 class="teaser-title teaser-title-dt"><a href="/review/protech-difficult-use-and-difficult-get-support">Protech is difficult to use and difficult to get support for</a></h2> <span property="dc:title" content="Protech is difficult to use and difficult to get support for" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="field field-name-field-review field-type-text-long field-label-hidden"> <div class="field-item even">My biggest problem with Protech is the lack of documentation on all features. They have a 300 or so page manual, but it doesn't cover any of the important features your staff will use. Getting access to how reports are set up and being able to modify reports is next to impossible. You're stuck paying thousands to Protech or using reports whose criteria you don't even know.</div> </div> <a href="/review/protech-difficult-use-and-difficult-get-support" class="read-more">Read More</a> </div> <div class="column small-5 medium-5 large-3 rvw-col-3"> <div class="rvw-meta" > <div class="rvw-submitted" >Submitted Oct. 3, 2016</div> </div> <div class="rvw-actions" > <div class="rvw-like" ><span class="flag-wrapper flag-like flag-like-4121"> <span class="flag flag-action flag-link-toggle">Number of Thanks: 0</span> </span> </div>  </div> </div> </div> </div> </div> </div> <div class="pager-wrapper"> <h2 class="element-invisible">Pages</h2><div class="item-list"><ul class="pager"><li class="pager-current first">1</li> <li class="pager-item"><a title="Go to page 2" href="/listing/protech?archived=&page=1">2</a></li> <li class="pager-item"><a title="Go to page 3" href="/listing/protech?archived=&page=2">3</a></li> <li class="pager-next"><a title="Go to next page" 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