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</li> <li class="ac-gn-item ac-gn-item-menu ac-gn-music"> <a class="ac-gn-link ac-gn-link-music" href="https://web.archive.org/web/20210616124420/https://www.apple.com/music/" data-analytics-title="music"> <span class="ac-gn-link-text">Music</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-support"> <a class="ac-gn-link ac-gn-link-support" href="/web/20210616124420/https://support.apple.com/" data-analytics-title="support"> <span class="ac-gn-link-text">Support</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-search" role="search"> <a id="ac-gn-link-search" class="ac-gn-link ac-gn-link-search" href="/web/20210616124420/https://support.apple.com/kb/index?page=search&locale=en_US" data-analytics-title="search" data-analytics-click="search" data-analytics-intrapage-link aria-label="Search Support"></a> </li> <li class="ac-gn-item ac-gn-bag" id="ac-gn-bag"> <div class="ac-gn-bag-wrapper"> <a class="ac-gn-link ac-gn-link-bag" href="https://web.archive.org/web/20210616124420/https://www.apple.com/us/shop/goto/bag" data-analytics-title="bag" data-analytics-click="bag" aria-label="Shopping Bag" data-string-badge="Shopping Bag with item count : {%BAGITEMCOUNT%}"> <span class="ac-gn-link-text">Shopping Bag</span> </a> <span class="ac-gn-bag-badge" aria-hidden="true"> <span class="ac-gn-bag-badge-separator"></span> <span class="ac-gn-bag-badge-number"></span> <span class="ac-gn-bag-badge-unit">+</span> </span> </div> <span class="ac-gn-bagview-caret ac-gn-bagview-caret-large"></span> </li> </ul> <aside id="ac-gn-searchview" class="ac-gn-searchview" role="search" data-analytics-region="search"> <div class="ac-gn-searchview-content"> <div class="ac-gn-searchview-bar"> <div class="ac-gn-searchview-bar-wrapper"> <form id="ac-gn-searchform" class="ac-gn-searchform" action="https://web.archive.org/web/20210616124420/https://www.apple.com/us/search" method="get"> <div class="ac-gn-searchform-wrapper"> <input id="ac-gn-searchform-input" class="ac-gn-searchform-input" type="text" aria-label="Search Support" placeholder="Search Support" autocorrect="off" autocapitalize="off" autocomplete="off" spellcheck="false" role="combobox" aria-autocomplete="list" aria-expanded="true" aria-owns="quicklinks suggestions"/> <input id="ac-gn-searchform-src" type="hidden" name="src" value="globalnav"/> <button id="ac-gn-searchform-submit" class="ac-gn-searchform-submit" type="submit" disabled aria-label="Submit Search"></button> <button id="ac-gn-searchform-reset" class="ac-gn-searchform-reset" type="reset" disabled aria-label="Clear Search"> <span class="ac-gn-searchform-reset-background"></span> </button> </div> </form> <button id="ac-gn-searchview-close-small" class="ac-gn-searchview-close ac-gn-searchview-close-small" aria-label="Cancel Search"> <span class="ac-gn-searchview-close-cancel" aria-hidden="true"> Cancel </span> </button> </div> </div> <aside id="ac-gn-searchresults" class="ac-gn-searchresults" data-string-quicklinks="Quick Links" data-string-suggestions="Suggested Searches" data-string-noresults=""></aside> </div> <button id="ac-gn-searchview-close" class="ac-gn-searchview-close" aria-label="Cancel Search"> <span class="ac-gn-searchview-close-wrapper"> <span class="ac-gn-searchview-close-left"></span> <span class="ac-gn-searchview-close-right"></span> </span> </button> </aside> <aside class="ac-gn-bagview" data-analytics-region="bag"> <div class="ac-gn-bagview-scrim"> <span class="ac-gn-bagview-caret ac-gn-bagview-caret-small"></span> </div> <div class="ac-gn-bagview-content" id="ac-gn-bagview-content"> </div> </aside> </div> </nav> <div class="ac-gn-blur"></div> <div id="ac-gn-curtain" class="ac-gn-curtain"></div> <div id="ac-gn-placeholder" class="ac-nav-placeholder"></div> <script type="text/javascript" src="https://web.archive.org/web/20210616124420js_/https://www.apple.com/ac/globalnav/5/en_US/scripts/ac-globalnav.built.js"></script><div id="supportsThreeD"></div> <div class="main" data-env="live" data-edit-mode="false" role="main"> <section class="as-columns as-columns--1up as-banner as-banner--top "> <div class="row"> <div class="column large-12 medium-12 small-12"> <div class="as-banner-cont"> <div class="as-banner-image as-banner-image--top"> <style type="text/css"> .as-banner-image.as-banner-image--top { background-image: url("/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/hero-banner-baker-homepage.image.large_2x.jpg"); } .as-banner-image.as-banner-image--top:before { content: ""; display: block; } @media only screen and (max-width: 735px) { .as-banner-image.as-banner-image--top { background-image: url("/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/hero-banner-baker-homepage.image.small_2x.jpg"); } } </style> <img sizes="(min-width:735px ) 735w, 100vw" src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/hero-banner-baker-homepage.image.large_2x.jpg" alt="" srcset="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/hero-banner-baker-homepage.image.small_2x.jpg 735w, /web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/hero-banner-baker-homepage.image.large_2x.jpg 1440w" class="as-image-speculativedownload"></div> </div> <div class="as-banner-content"> <div class="pageTitle "> <h1 class="pageTitle-heading">Welcome to Apple Support</h1></div> <section class="as-search" data-analytics-region="suggested search" role="section"> <div class="as-search-content"> <div class="row"> <form action="https://web.archive.org/web/20210616124420/https://support.apple.com/kb/index" method="get" id="as-search-form" class="as-search-form" data-suggestions-endpoint="https://www.apple.com/search-services/suggestions/" data-no-results-hint-text="Hit enter to search" data-quick-links-heading="Quick Links" data-suggested-results-heading="Suggested Searches" onsubmit="return false;"> <input type="hidden" name="page" value="search"> <input type="hidden" name="type" value="organic"> <input type="hidden" name="src" id="src" value="support_searchbox_main"> <input type="hidden" name="locale" id="as-search-locale" value="en_US"> <label for="as-search-input" class="a11y"> Search Support</label> <input aria-activedescendant="noSuggestions" aria-autocomplete="list" autocomplete="off" aria-expanded="false" aria-owns="as-search-suggestions" class="as-search-form-input" id="as-search-input" placeholder="Search Support" name="q" spellcheck="false" type="text" value="" role="combobox"> <button class="as-search-form-submit" type="submit" aria-label="Submit"></button> <button id="as-search-close" class="as-search-form-reset" type="reset"> <span class="icon icon-closealt" id="as-search-close-icon" aria-hidden="true"></span> <span class="a11y">Clear Search</span> </button> </form> </div> <div class="row"> <div class="as-search-suggestions" id="as-search-suggestions-wrapper" aria-expanded="false"> <span role="status" class="a11y" aria-live="polite"></span> <section class="as-search-results-section as-search-results-section-quicklinks"> </section> <section class="as-search-results-section-divider-space"> </section> <section class=" as-search-results-section as-search-results-section-suggestions"> </section> <section class="as-search-results-section-no-results"> </section> </div> </div> </div> </section> </div> </div> </div> </section><div class="as-imagegrid"> <div class=" as-imagegrid--7up "/> <div class="row"> <div class="as-imagegrid-item column large-1 medium-4 small-6"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPhone " data-analytics-link-url="/iphone" href="/web/20210616124420/https://support.apple.com/iphone"><div class="as-imagegrid-img-cont"> <img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/homepage/homepage_productnav_iphone_2x.png" alt="" width="68" class="as-imagegrid-img" height="68"></div> <span class="as-imagegrid-item-title">iPhone <span class="a11y">Support</span></span></a></div> <div class="as-imagegrid-item column large-1 medium-4 small-6"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Mac " data-analytics-link-url="/mac" href="/web/20210616124420/https://support.apple.com/mac"><div class="as-imagegrid-img-cont"> <img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/homepage/homepage_productnav_imac_2x.png" alt="" width="68" class="as-imagegrid-img" height="68"></div> <span class="as-imagegrid-item-title">Mac <span class="a11y">Support</span></span></a></div> <div class="as-imagegrid-item column large-1 medium-4 small-6"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPad " data-analytics-link-url="/ipad" href="/web/20210616124420/https://support.apple.com/ipad"><div class="as-imagegrid-img-cont"> <img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/homepage/homepage_productnav_ipad_2x.png" alt="" width="68" class="as-imagegrid-img" height="68"></div> <span class="as-imagegrid-item-title">iPad <span class="a11y">Support</span></span></a></div> <div class="as-imagegrid-item column large-1 medium-4 small-6"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Watch " data-analytics-link-url="/watch" href="/web/20210616124420/https://support.apple.com/watch"><div class="as-imagegrid-img-cont"> <img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/homepage/homepage_productnav_apple_watch_2x.png" alt="" width="68" class="as-imagegrid-img" height="68"></div> <span class="as-imagegrid-item-title">Watch <span class="a11y">Support</span></span></a></div> <div class="as-imagegrid-item column large-1 medium-4 small-6"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="AirPods " data-analytics-link-url="/airpods" href="/web/20210616124420/https://support.apple.com/airpods"><div class="as-imagegrid-img-cont"> <img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/homepage-productdrawer-airpods-dark_2x.png" alt="" width="68" class="as-imagegrid-img" height="68"></div> <span class="as-imagegrid-item-title">AirPods <span class="a11y">Support</span></span></a></div> <div class="as-imagegrid-item column large-1 medium-4 small-6"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Music " data-analytics-link-url="/music" href="/web/20210616124420/https://support.apple.com/music"><div class="as-imagegrid-img-cont"> <img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/homepage/homepage_productdrawer_applemusic_2x.png" alt="" width="68" class="as-imagegrid-img" height="68"></div> <span class="as-imagegrid-item-title">Music <span class="a11y">Support</span></span></a></div> <div class="as-imagegrid-item column large-1 medium-4 small-6"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="TV " data-analytics-link-url="/tv" href="/web/20210616124420/https://support.apple.com/tv"><div class="as-imagegrid-img-cont"> <img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/promo_icons/homepage-productdrawer-appletv_2x.png" alt="" width="68" class="as-imagegrid-img" height="68"></div> <span class="as-imagegrid-item-title">TV <span class="a11y">Support</span></span></a></div> </div> </div> </div> <div class="divider divider--fullwidth"> <hr aria-hidden="true"/> </div> <div class="promo as-center "> <div class="u-layout u-layoutTable u-layout--3up"><a class="promo-item u-layoutTable-item" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="default-promo" data-analytics-link-url="https://iforgot.apple.com/password/verify/appleid?r=1&language=US-EN" href="https://web.archive.org/web/20210616124420/https://iforgot.apple.com/password/verify/appleid?r=1&language=US-EN"><img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/promo_icons/promo-icon-homepage-password_2x.png" alt="" width="40" class="promo-image" height="40"><div class="promo-link"> <span class="promo-text" data-analytics-link-component_type="Promo" data-analytics-link-component_name="default-promo">Forgot Apple ID or password</span><span></span><span class="icon icon-chevronright" aria-hidden="true"></span> </div></a><a class="promo-item u-layoutTable-item" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="default-promo" data-analytics-link-url="/repair" href="/web/20210616124420/https://support.apple.com/repair"><img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/promo_icons/promo-icon-homepage-repair_2x.png" alt="" width="40" class="promo-image" height="40"><div class="promo-link"> <span class="promo-text" data-analytics-link-component_type="Promo" data-analytics-link-component_name="default-promo">Apple Repair</span><span></span><span class="icon icon-chevronright" aria-hidden="true"></span> </div></a><a class="promo-item u-layoutTable-item" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="default-promo" data-analytics-link-url="/billing" href="/web/20210616124420/https://support.apple.com/billing"><img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/promo_icons/promo-icon-homepage-subscriptions_2x.png" alt="" width="40" class="promo-image" height="40"><div class="promo-link"> <span class="promo-text" data-analytics-link-component_type="Promo" data-analytics-link-component_name="default-promo">Billing and subscriptions</span><span></span><span class="icon icon-chevronright" aria-hidden="true"></span> </div></a></div></div> <div class="divider divider--fullwidth"> <hr aria-hidden="true"/> </div> <div class="contentLink "><div class="u-layout u-layout--2up"> <div class="u-layout-item"> <div class="contentLink-item"> <img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/content-link-accessibility-features_2x.png" alt="" width="240" class="contentLink-image" height="175"><div class="contentLink-block"> <h3 class="contentLink-title">Designed for everyone</h3><p class="contentLink-copy">Powerful assistive features are built into every Apple device to help you browse, work, play, and more.</p><a class="contentLink-link " href="/web/20210616124420/https://support.apple.com/accessibility" data-analytics-event="link.component_click" data-analytics-link-component_type="Content Link" data-analytics-link-component_name="Explore accessibility features" data-analytics-link-url="/accessibility"> <span class="contentLink-text">Explore accessibility features</span><span class="icon icon-chevronright" aria-hidden="true"></span></a> </div> </div> </div> <div class="u-layout-item"> <div class="contentLink-item"> <img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/content-link-apple-for-kids_2x.png" alt="" width="240" class="contentLink-image" height="175"><div class="contentLink-block"> <h3 class="contentLink-title">Discover helpful features for families and kids</h3><p class="contentLink-copy">Learn how to manage an Apple device for your child, set up Family Sharing and Screen Time limits, and more.</p><a class="contentLink-link " href="/web/20210616124420/https://support.apple.com/en-us/apple-for-kids" data-analytics-event="link.component_click" data-analytics-link-component_type="Content Link" data-analytics-link-component_name="Get your child set up" data-analytics-link-url="/en-us/apple-for-kids"> <span class="contentLink-text">Get your child set up</span><span class="icon icon-chevronright" aria-hidden="true"></span></a> </div> </div> </div> </div></div> <div class="divider divider--fullwidth"> <hr aria-hidden="true"/> </div> <div class="as-ft-section-cont as-ft-section-cont--border-bot"> <div class="as-ft-section"> <div class="as-ft-section-item row"> <div class="as-ft-section-column-right as-ft-section-column-right--hero column large-6 medium-12 large-push-6 medium-pull-0 as-ft-section-center as-ft-section-mt0"> <img src="/web/20210616124420im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp/featured-section-promo-todayatapple_2x.png" alt="" width="400" class="as-ft-section-image" height="209"></div> <div class="as-ft-section-column-left as-ft-section-column-left--hero column large-6 large-last medium-12 large-pull-6 medium-pull-0 as-ft-section-mt48"> <h2 class="as-ft-section-heading">Virtual Sessions with Today at Apple</h2><p class="as-ft-section-copy as-ft-section-copy--center-medium as-ft-section-copy--center-small">Learn the basics of using iPhone, iPad, and Mac live with Apple Creatives.</p><div class="as-ft-navlink-section "> <div class="as-ft-navlink as-ft-navlink--centered-medium as-ft-navlink--centered-small"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Featured Section" data-analytics-link-component_name="Sign up" data-analytics-link-url="https://www.apple.com/today/collection/product-skills-sessions?cid=Support_Home" href="https://web.archive.org/web/20210616124420/https://www.apple.com/today/collection/product-skills-sessions?cid=Support_Home"><span class="as-ft-text">Sign up</span><span class="icon icon-chevronright" aria-hidden="true"></span></a></div> </div> </div> </div> </div> </div> <section class="as-columns as-columns--1up as-banner "> <div class="row"> <div class="column large-12 medium-12 small-12"> <div class="as-banner-cont"> <div class="as-banner-image as-banner-image--inline-1"> <style type="text/css"> .as-banner-image.as-banner-image--inline-1 { background-image: 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class="as-image-speculativedownload"></div> </div> <div class="as-banner-content"> <div class="as-banner-row"> <div class="sectionTitle as-left sectionTitle-white"> <h2 class="sectionTitle-heading">Get Support</h2><p class="sectionTitle-intro">Choose a product and we鈥檒l find you the best solution.</p></div> <div class="as-navLink-wrapper as-navLink--icon as-navLink--light"> <div class="as-navLink-inner as-left"> <a class="as-navLink " href="https://web.archive.org/web/20210616124420/https://getsupport.apple.com/?caller=home&PRKEYS=" rel="nofollow" data-analytics-event="link.component_click" data-analytics-link-component_name="Start now" data-analytics-link-url="https://getsupport.apple.com/?caller=home&PRKEYS="> <span class="as-navlink-text">Start now</span><span class="icon icon-chevronright" aria-hidden="true"></span> </a> </div> </div> <div class="as-navLink-wrapper as-navLink--icon as-navLink--light"> <div class="as-navLink-inner as-left"> <a class="as-navLink " 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