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iPhone - Official Apple Support

<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" lang="en-KG" class="no-js"> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta name="viewport" content="width=device-width, initial-scale=1, viewport-fit=cover" /> <meta name="globalnav-store-key" content="S2A49YFKJF2JAT22K" /> <meta name="globalnav-search-field[name]" content="q" /> <meta name="globalnav-search-field[action]" content="https://support.apple.com/kb/index" /> <meta name="globalnav-search-field[src]" content="globalnav_support" /> <meta name="globalnav-search-field[type]" content="organic" /> <meta name="globalnav-search-field[page]" content="search" /> <meta name="globalnav-search-field[locale]" content="en_KG" /> <meta name="globalnav-search-field[placeholder]" content="Search Support" /> <title>iPhone - Official Apple Support</title> <meta name="description" content="Learn how to set up and use your iPhone. Find all the topics, resources, and contact options you need for iPhone." /> <meta name="analytics:s-pagename" content="acs::web::psp::iphone::landing (en_KG)" /> <meta name="analytics:s-account" content="appleeaglobal,appleregioneuropesupport" /> <meta name="analytics:s-channel" content="www.kg.support" /> <meta name="analytics:s-pagetype" content="psp" /><link rel="canonical" href="https://support.apple.com/en-kg/iphone"/> <link rel="alternate" href="https://support.apple.com/hu-hu/iphone" hreflang="hu-hu"/> <link rel="alternate" href="https://support.apple.com/it-it/iphone" hreflang="it-it"/> <link rel="alternate" href="https://support.apple.com/lt-lt/iphone" hreflang="lt-lt"/> <link rel="alternate" href="https://support.apple.com/uk-ua/iphone" hreflang="uk-ua"/> <link rel="alternate" href="https://support.apple.com/nl-be/iphone" hreflang="nl-be"/> <link rel="alternate" href="https://support.apple.com/fr-ch/iphone" hreflang="fr-ch"/> <link rel="alternate" 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Buy","submenuAriaLabel":"Where to Buy menu","images":[{"name":"regular","assetInline":"<svg height=\"44\" viewBox=\"0 0 75 44\" width=\"75\" xmlns=\"http://www.w3.org/2000/svg\"><path d=\"m69.7295 28.2349v-.861c.123.023.281.029.422.029.58 0 .896-.275 1.16-1.037l.117-.375-2.338-6.322h1.09l1.735 5.197h.093l1.729-5.197h1.072l-2.467 6.703c-.539 1.465-1.043 1.898-2.162 1.898-.135 0-.31-.012-.451-.035zm-1.646-2.25h-.96v-.99h-.094c-.317.703-.99 1.101-1.957 1.101-1.418 0-2.156-.843-2.156-2.338v-4.089h1.007v3.843c0 1.137.422 1.664 1.43 1.664 1.113 0 1.723-.662 1.723-1.769v-3.738h1.007zm-9.378-.932c1.272 0 1.94-.515 1.94-1.494 0-.978-.692-1.476-2.04-1.476h-1.986v2.97zm-2.086-3.879h1.688c1.277 0 1.927-.457 1.927-1.353 0-.861-.609-1.359-1.658-1.359h-1.957zm-1.055 4.811v-8.455h3.235c1.553 0 2.502.814 2.502 2.109 0 .879-.645 1.676-1.459 1.823v.093c1.154.147 1.887.938 1.887 2.057 0 1.488-1.067 2.373-2.866 2.373zm-6.195-3.158c0-1.5-.674-2.362-1.869-2.362-1.196 0-1.87.862-1.87 2.362 0 1.494.674 2.361 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6.5581-6.4238c.2368-.2319.2407-.6118.0088-.8486-.2324-.2373-.6123-.2407-.8486-.0088l-7 6.8569c-.1157.1138-.1807.2695-.1802.4316.001.1621.0674.3174.1846.4297l7 6.7241c.1162.1118.2661.1675.4155.1675.1577 0 .3149-.062.4326-.1846.2295-.2388.2222-.6187-.0171-.8481z\"></path></svg>"}]}},"submenu":{"open":{"images":[{"name":"regular","assetInline":"<svg height=\"10\" viewBox=\"0 0 10 10\" width=\"10\" xmlns=\"http://www.w3.org/2000/svg\"><path d=\"m4.6725 6.635-2.655-2.667a.445.445 0 0 1 -.123-.304.4331.4331 0 0 1 .427-.439h.006a.447.447 0 0 1 .316.135l2.357 2.365 2.356-2.365a.458.458 0 0 1 .316-.135.433.433 0 0 1 .433.433v.006a.4189.4189 0 0 1 -.123.3l-2.655 2.671a.4451.4451 0 0 1 -.327.14.464.464 0 0 1 -.328-.14z\"></path></svg>"},{"name":"compact","assetInline":"<svg height=\"48\" viewBox=\"0 0 9 48\" width=\"9\" xmlns=\"http://www.w3.org/2000/svg\"><path d=\"m7.4382 24.0621-6.5581-6.4238c-.2368-.2319-.2407-.6118-.0088-.8486.2324-.2373.6123-.2407.8486-.0088l7 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as-banner-image--top'> <style type="text/css"> .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.large_2x.jpg"); } .as-banner-image.as-banner-image--top:before { content: ""; display: block; } @media only screen and (max-width: 735px) { .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.small_2x.jpg"); } } </style> <img sizes="(min-width:735px ) 735w, 100vw" src="/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.large_2x.jpg" alt="" srcset="/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.small_2x.jpg 735w, /content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.large_2x.jpg 1440w" class="as-image-speculativedownload"></div> </div> <div class="as-banner-content"> </div> </div> </section><div class="as-page-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h1 class="as-page-title__heading typography-headline-elevated">iPhone Support</h1></div> </div> </div> <div class="as-promo as-promo--4up as-center"> <div class="row small-justify-content-start justify-content-center"> <a class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Forgot passcode" data-analytics-link-url="/en-kg/HT204306" href="/en-kg/HT204306"><div class="as-promo-inner"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/nav-icon-forgot-passcode_2x.svg" alt="" class="as-promo-image"><span class="icon-wrapper as-promo-link typography-body"> <span class="icon-copy" aria-label="what to do if you forget your device passcode">Forgot passcode</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></span> </div></a><a class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Forgot Apple&nbsp;Account password" data-analytics-link-url="/en-kg/HT201487" href="/en-kg/HT201487"><div class="as-promo-inner"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/nav-icon-password_2x.svg" alt="" class="as-promo-image"><span class="icon-wrapper as-promo-link typography-body"> <span class="icon-copy" aria-label="what to do if you forget the password for your Apple Account">Forgot Apple&nbsp;Account password</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></span> </div></a><a class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Subscriptions and refunds" data-analytics-link-url="/en-kg/billing" href="/en-kg/billing"><div class="as-promo-inner"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/nav-icon-receipt_2x.svg" alt="" class="as-promo-image"><span class="icon-wrapper as-promo-link typography-body"> <span class="icon-copy" aria-label="get help with subscriptions, billing, refunds, and more">Subscriptions and refunds</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></span> </div></a><a class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Learn more about Find&nbsp;My" data-analytics-link-url="/en-kg/find-my" href="/en-kg/find-my"><div class="as-promo-inner"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/nav-icon-find-my_2x.svg" alt="" class="as-promo-image"><span class="icon-wrapper as-promo-link typography-body"> <span class="icon-copy" aria-label="">Learn more about Find&nbsp;My</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></span> </div></a></div> </div> <div class="as-content-block " > <div class="row justify-content-center as-contentblock--1up"> <div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img justify-content-center"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-update-ios_2x.png" alt="" width="100" class="as-contentblock-image" height="100"></div> <div class="as-contentblock-block justify-content-center"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Update your iPhone">Update your iPhone</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Make sure to update iOS, so you have the latest features and security updates.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Learn how to update" data-analytics-link-url="/en-kg/HT213860" href="/en-kg/HT213860"><span class="icon-copy" aria-label="Learn how to update iOS">Learn how to update</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> <div class="as-section-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-section-title__heading typography-headline-reduced">Service and Repair</h2></div> </div> </div> <div class="as-content-block " > <div class="row justify-content-spacebetween medium-justify-content-center small-justify-content-center as-contentblock--3up"> <div class="column as-contentblock-item medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-my-support_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="My Support">My Support</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Get warranty information, check your coverage status, or look up an existing repair.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Sign in with your Apple&nbsp;Account" data-analytics-link-url="https://mysupport.apple.com/?selectedLocale=en_KG" href="https://mysupport.apple.com/?selectedLocale=en_KG" rel="nofollow"><span class="icon-copy" aria-label="">Sign in with your Apple&nbsp;Account</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div><div class="column as-contentblock-item medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-service-options_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Service options">Service options</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Learn about your service options like battery replacement, screen repair, and more.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Find out more" data-analytics-link-url="/en-kg/iphone/repair" href="/en-kg/iphone/repair"><span class="icon-copy" aria-label="">Find out more</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div><div class="column as-contentblock-item medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-repair_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Start a repair">Start a repair</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Tell us what's going on with your iPhone and we'll find the right support options for you.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Get started with a repair" data-analytics-link-url="https://getsupport.apple.com/?caller=pspprm&SG=SG003" href="https://getsupport.apple.com/?caller=pspprm&SG=SG003"><span class="icon-copy" aria-label="">Get started with a repair</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> <div class="as-section-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-section-title__heading typography-headline-reduced">Get help for your iPhone</h2></div> </div> </div> <div class="as-content-block " > <div class="row justify-content-spacearound as-contentblock--2up"> <div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-backup_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Back up your data">Back up your data</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Back up your iPhone with iCloud or your computer in case your device is ever replaced, lost, or damaged.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Choose a backup method" data-analytics-link-url="/en-kg/HT203977" href="/en-kg/HT203977"><span class="icon-copy" aria-label="">Choose a backup method</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div><div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-transfer_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Transfer data to a new iPhone with Quick&nbsp;Start">Transfer data to a new iPhone with Quick Start</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>With Quick&nbsp;Start, you can set up your new iPhone automatically using your previous device.</p></div><ul class="links-stacked"> <li> <a class="icon-wrapper" data-analytics-event="link.click" 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