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type="text/javascript"></script></span> <span class="iconBar"> <script type="text/javascript">clf_switchVer()</script> </span> </div>  <div style="width:794px; padding-left:15px"><div class="dotLine"></div></div>  <div id="mainContent" class="mainContent">   <h2 class="tel_h2">Address</h2> <p class="spaceleft5p"><span style="line-height: 21px">Trade and Industry Tower, 3 Concorde Road, Kowloon City, Hong Kong </span></p> <h2 class="tel_h2">24 - Hour General Enquiry Hotline</h2> <p class="spaceleft5p"><span class="common_ref">Tel No. :</span>2392 2922</p> <p class="spaceleft5p"><span class="common_ref">Email :</span><a href="mailto:enquiry@tid.gov.hk">enquiry@tid.gov.hk</a></p>  <h1 class="tel_h2">Telephone Number of Major Public Service</h1>  <h2 class="tel_h2">SME Support Services</h2> <h3 class="tel_h3">Funding Schemes</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Tel No. :</td> <td class="width30p">2398 5125 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> <tr> <td class="width10p">Fax No. :</td> <td class="width30p">2396 5067</td> </tr> </tbody> </table>   <table class="table_tel"> <tbody> <tr> <td class="width80p">SME Loan Guarantee Scheme</td> <td>2398 5129 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> <tr> <td class="width80p">SME Export Marketing Fund</td> <td>2398 5127 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> <tr> <td class="width80p">Trade and Industrial Organisation Support Fund</td> <td>2398 5128 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> </tbody> </table> <h3 class="tel_h3">Support and Consultation Centre for SMEs (SUCCESS)</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Tel No. :</td> <td class="width30p">2398 5133 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> <tr> <td class="width10p">Fax No. :</td> <td class="width30p">2737 2377</td> </tr> </tbody> </table>  <h2 class="tel_h2">Mainland and Hong Kong Closer Economic Partnership Arrangement (CEPA)</h2> <table class="table_tel"> <tbody> <tr> <td class="width80p">General Enquiries</td> <td>2398 5667 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> <tr> <td class="width80p">Application for Certificate of Hong Kong Service Supplier (HKSS)</td> <td>3403 6428 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> <tr> <td class="width80p">Application for Certificate of Hong Kong Investor (HKI)</td> <td>3403 6428 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> <tr> <td class="width80p">Application for Certificate of Hong Kong Origin - CEPA</td> <td>3403 6432 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> <tr> <td class="width80p"><strong>Customer Service Centre of Hong Kong Service Supplier and Hong Kong Investor Certification Section</strong></td> <td>3403 6428 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> </tbody> </table>  <h2 class="tel_h2">Electronic Services</h2> <h3 class="tel_h3">Brio Electronic Commerce Limited</h3> <table class="table_tel"> <tbody> <tr> <td class="width40p atop">- User Registration</td> <td style="vertical-align: top; width: 76px;">2111 1288</td> <td style="vertical-align: top; width: 78px;">2111 1289</td> <td style="vertical-align: top; width: 174px;"><a href="mailto:sales.brio@brio.com.hk">sales.brio@brio.com.hk</a></td> </tr> <tr> <td class="width40p">- Customer Service</td> <td style="vertical-align: top; width: 76px;">2111 1611</td> <td style="vertical-align: top; width: 78px;">2111 1600</td> <td style="vertical-align: top; width: 174px;"><a href="mailto:helpdesk@brio.com.hk">helpdesk@brio.com.hk</a></td> </tr> </tbody> </table> <h3 class="tel_h3">Global e-Trading Services Limited</h3> <table class="table_tel"> <tbody> <tr> <td class="width40p atop">- User Registration/Customer Service</td> <td style="vertical-align: top; width: 76px;">8107 8686</td> <td style="vertical-align: top; width: 78px;">3016 9317</td> <td style="vertical-align: top; width: 174px;"><a href="mailto:csvmail@ge-ts.com.hk">csvmail@ge-ts.com.hk</a></td> </tr> </tbody> </table> <h3 class="tel_h3">Tradelink Electronic Commerce Limited</h3> <table class="table_tel"> <tbody> <tr> <td class="width40p atop">- User Registration</td> <td style="width: 75px;">2599 1700</td> <td style="width: 79px;">2599 1720</td> <td style="width: 174px;"><a href="mailto:mktsales@tradelink.com.hk">mktsales@tradelink.com.hk</a></td> </tr> <tr> <td class="width40p">- Customer Service</td> <td style="width: 75px;">2917 8888</td> <td style="width: 79px;">2506 0388</td> <td style="width: 174px;"><a href="mailto:custserv@tradelink.com.hk">custserv@tradelink.com.hk</a></td> </tr> </tbody> </table>  <h2 class="tel_h2">Registration and Certification Services</h2> <div class="acenter"> <table class="info_table_tel table_tel_with_color aleft"> <tbody> <tr> <th class="width60p">Service</th> <th class="width20p">Tel No.</th> <th class="width20p">Fax No.</th> </tr> <tr class="atop"> <td>Textiles Trader Registration</td> <td>2398 5512 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>2394 6485</td> </tr> <tr class="atop"> <td>Factory Registration (FR)</td> <td>2398 5531 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>2787 6048</td> </tr> <tr class="atop"> <td>Local Subcontracting Arrangement (LSA)</td> <td>2398 5531 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>2787 6048</td> </tr> <tr class="atop"> <td>Outward Processing Arrangement (OPA)</td> <td>2398 5531 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>2787 6048</td> </tr> <tr class="atop"> <td>CO(CEPA)/CO(NZ)</td> <td>3403 6432 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>2787 6048</td> </tr> <tr class="atop"> <td>Certificate of Hong Kong Origin (CHKO)/Certificate of Origin - Processing (COP)/CO(Georgia)/CO(Form AHK)</td> <td>2398 5545 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>2787 6048</td> </tr> <tr> <td>Registration as Local Importers of Mainland Cereals and Grain Flour</td> <td>2398 5733 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>2309 7744</td> </tr> <tr> <td>Registration as Hong Kong Registered Wine Exporters</td> <td>3403 6426 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>2309 7744</td> </tr> </tbody> </table> </div>  <h2 class="tel_h2">Non-Textiles Licensing and Other Services</h2> <h3 class="tel_h3">Non-Textiles Import and Export Licensing</h3> <div class="acenter"> <table class="info_table_tel table_tel_with_color aleft"> <tbody> <tr> <th class="width60p">Service</th> <th class="width20p">Tel No.</th> <th class="width20p">Fax No.</th> </tr> <tr class="atop"> <td>Strategic Commodities (Classification)</td> <td>2398 5587 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>2396 3070</td> </tr> <tr class="atop"> <td>Strategic Commodities (Licensing)</td> <td>2398 5575 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>2396 3070</td> </tr> <tr class="atop"> <td>Rice</td> <td>2398 5570 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>3525 0987</td> </tr> <tr class="atop"> <td>Rough Diamond</td> <td>2398 5557 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>-</td> </tr> <tr class="atop"> <td>Ozone Depleting Substances</td> <td>2398 5560 <sup class="tel_note"><a href="#*">Note*</a></sup></td> <td>-</td> </tr> <tr> <td>Powdered Formula</td> <td>3403 6220 <a href="#*"><sup>Note*</sup></a></td> <td>3525 1176</td> </tr> </tbody> </table> </div> <h3 class="tel_h3">Import and Export Manifests</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Tel No. :</td> <td class="width30p">2398 5565 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> <tr> <td class="width10p">Fax No. :</td> <td class="width30p">2398 3747</td> </tr> </tbody> </table> <h3 class="tel_h3">Transhipment Cargo Exemption Scheme</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Tel No. :</td> <td class="width30p">2398 5565 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> </tbody> </table> <h3 class="tel_h3">Dissemination of Information of Trade-Related United Nations Sanctions</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Tel No. :</td> <td class="width30p">2398 5565 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> </tbody> </table>  <h2 class="tel_h2">Commercial Relations</h2> <h3 class="tel_h3">Overseas Tariffs and Import Regulations</h3> <table class="info_table_tel table_tel_with_color aleft"> <tbody> <tr> <th class="width60p">Location</th> <th class="width20p">Tel No.</th> <th class="width20p">Fax No.</th> </tr> <tr class="atop"> <td>Americas</td> <td>2398 5405 <sup><a href="#*">Note*</a></sup></td> <td>3902 3149</td> </tr> <tr class="atop"> <td>Europe </td> <td>2398 5354 <sup><a href="#*">Note*</a></sup></td> <td>2789 9761</td> </tr> <tr class="atop"> <td>The Mainland of China</td> <td>2398 5676 <sup><a href="#*">Note*</a></sup></td> <td>2398 9973</td> </tr> <tr class="atop"> <td>Asia (<strong>except</strong> the Mainland), Africa and Oceania</td> <td>2398 5594 <sup><a href="#*">Note*</a></sup></td> <td>2787 7799</td> </tr> </tbody> </table> <h3 class="tel_h3">Matters on World Trade Organization (WTO)</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Tel No. :</td> <td class="width30p">2398 5399 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> </tbody> </table> <h3 class="tel_h3">Matters on Asia-Pacific Economic Cooperation (APEC)</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Tel No. :</td> <td class="width30p">2398 5449 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> </tbody> </table> <h3 class="tel_h3">Matters on Pacific Economic Cooperation Council (PECC)</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Tel No. :</td> <td class="width30p">2398 5449 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> </tbody> </table>  <h2 class="tel_h2">Other Services</h2> <table class="table_tel"> <tbody> <tr> <td class="width10p">Tel No. :</td> <td class="width30p">2398 5333 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> <tr> <td class="width10p">Fax No. :</td> <td class="width30p">2787 7422</td> </tr> </tbody> </table> <h3 class="tel_h3">Collection and Form Sales</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Tel No. :</td> <td class="width30p">2398 5325 <sup class="tel_note"><a href="#*">Note*</a></sup></td> </tr> </tbody> </table>  <h2 class="tel_h2">Other TID Thematic Websites</h2> <h3 class="tel_h3">Support and Consultation Centre for SMEs (SUCCESS)</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Website:</td> <td class="width30p"><a href="http://www.success.tid.gov.hk">http://www.success.tid.gov.hk</a></td> </tr> <tr> <td class="width10p">Email :</td> <td class="width30p"><a href="mailto:success@tid.gov.hk">success@tid.gov.hk</a></td> </tr> </tbody> </table> <h3 class="tel_h3">Funding Schemes</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Website:</td> <td class="width30p"><a href="http://www.smefund.tid.gov.hk">http://www.smefund.tid.gov.hk</a></td> </tr> </tbody> </table> <h3 class="tel_h3">Strategic Commodities Control System</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Website:</td> <td class="width30p"><a href="http://www.stc.tid.gov.hk">http://www.stc.tid.gov.hk</a></td> </tr> <tr> <td class="width10p">Email :</td> <td class="width30p"><a href="mailto:stc@tid.gov.hk">stc@tid.gov.hk</a></td> </tr> </tbody> </table> <h3 class="tel_h3">The Chemical Weapons (Convention) Ordinance Website</h3> <table class="table_tel"> <tbody> <tr> <td class="width10p">Website:</td> <td class="width30p"><a href="http://www.cwc.tid.gov.hk">http://www.cwc.tid.gov.hk</a></td> </tr> <tr> <td class="width10p">Email :</td> <td class="width30p"><a href="mailto:stc@tid.gov.hk">stc@tid.gov.hk</a></td> </tr> </tbody> </table> <p><a name="*">*</a> Telephone conversations shall be recorded to ensure service quality. The recorded conversations will be kept for 90 days. Members of the public may request for conversations relevant to them recorded in 90 days on a CD, at a charge of $57 per CD.</p>    <div class="clear_mode"></div> <script type="text/javascript">clf_endOfPage()</script> </div> </div>  </div>   <div id="footer" class="btm_txt"> <div> <div class="dotLine"></div> <div class="word"> <span class="left"><script type="text/javascript">clf_footer()</script></span> <span class="right pageDate">Last Revision Date : 28 March 2024</span> </div> </div> </div>  <script type="text/javascript" src="/_Incapsula_Resource?SWJIYLWA=719d34d31c8e3a6e6fffd425f7e032f3&ns=2&cb=1237664497" async></script></body>  </html>